#🕒│waiting_room
1 messages · Page 29 of 1
wut thuis mean
i had usps
same
God i wish
i was waiting all day for it, it said it was going to be delivered today and didnt update on the tracker that it was delivered even though it was
so i waited til recently and checked my mailbox and turns out my kb was shoved in there xd
Day 5 of stuck in warehouse hell. I got the email confirming the address on monday and its friday now :((
anyone else’s keyboard is getting pushed a day later as the days pass
Same thing here
Who was the carrier?
Pls tell me you didn’t put the city as SYDNEY
Ok, NOW I'm starting to get worried. Am I the only one in EU-Kracht that hasnt shipped? 
Was I forgotten lol
DAY 5 SUIIII please eu-kracht ship please please how on earth is eu-kracht 2 “on track to be shipped today”
Nah I confirmed my address Monday night as well .
Still waiting on it to be shipped.
Hopefully it happens tonight
nvm mine has been packed and is waiting to be picked up
Thanks! Yeah I confirmed seconds after it was announced but, we must just be the furtherest away from netherlands, they say they ship those last so. It's comforting to know I'm not the only one or forgotten or something haha.
I'm certain it will happen tonight if the second batch is on track to ship 🥹
Yea I’m west AUS
I'm still waiting for any update from DHL
I didnt get an update till the parcel was in germany
Yesterday was a holiday in some parts of Germany, including NRW which is the border to NL
When was is shipped?
bei mir genauso lezz goo
2 days ago
Probably tonight
Is it DHL or DHL Express?

looks awesome
Will do.
Oh damn you think that's dirty 
same
my house making dust soooo much I checked under my bad its full dust
I stay in a windy place so its the same here, I'm always cleaning and theres still dust
tbh I dont know what german (or dutch) DHL is doing, it says it was delivered to their sorting center 3:34 7th june, and left the country 3:35 7th of June and still no other info, wtf
Once a shipment is exported there will be no further updates on the tracking until after it clears your local customs. Once it does, you can track it most accurately via your local postal service's website
oh, thx, but it kinda sucks that there is no constant updates on their tracking
DeutshcePost is unfortunately notoriously slow. At least your shipment got exported quickly, to low-shipment-volume countries it can take as long as two weeks to even get that far
the question is if it really went through, because this info i mentioned before is only about and inside the Netherlands (so its like, there is info it left the Netherlands in theory, but there is no info it entered Germany)
Hey guys, did someone else got his order delivered by Veho in US? My package seems lost but tracking number says it's delivered. And I can't reach anyone at Veho to support this. This looks too weird
Make sure to reach out to us via email for shipment specific support -
social@wooting.io
Finally
why UPS hasn’t pick up order from wooting’s warehouse 
If you have tracking they have. They just haven't scanned it in yet.
does this apply to the status ‘your order is packed and about to get picked up by the shipper? i haven’t receive any tracking link yet
tracking is when you get a number that lets you track on UPS website
Context always helps. UPS can't pick up an order that hasn't been packed yet. 🙂
So it's more a case of waiting on the warehouse than UPS here.
some help here 
patience is a virtue
Ah this must be the new change we made yesterday to how order status are showing. I'd need your order number to know what's going on. EUxxx/USxxx
that would be EU47575H thanks for checking
Looks like it has indeed been packed today, but not yet picked up by UPS. It's 1PM in the Netherlands, and couriers usually come by in the late afternoons.
thank you kind sir for the clarification and info. i’ll keep a lookout for status update later in the day
Can you check it for me EU49615H and EU48940H
This is hopefully the status of mine too, its been packed for a while now but waiting on UPS to pick up. I'm so excited its hard to be patient haha.
im literally the opposite of a patient person, this is killing me 😂
Haha same, I'm the most impatient person because im excited but I put on my most patient face because I know the warehouse and couriers are doing their best for us!
100%
AxleHire
how long generally does dpd take
https://help.wooting.io/en/article/shipping-method-information-qdet9l/?bust=1663587835638
Depends on where it's headed and how busy DPD are.
DHL displayed today as the prospected date to me, but somehow I'm not buying it either, damnnn
Lets gooooo 💃🏼
🙏
:D
Just plugged in and set up
The sound and the feeling for an out of the box product is just out of this world😍
Me happy that it is being shipped, me also being scared of customs.
Guess I'll find out monday
Whoops, wrong reaction. Not meant to cry at your pic haha. Only blobaww
all good
not sure if i keep the rgb on or off
When do I start to worry mine isnt shipping today
I wonder what time UPS comes
Mine just got shipped out
tbh, I prefer minimal rgb, but the lighting you have going on there looks beautiful.
PLANEET ON THE WAY BABY WOOOO
refreshing the tracking link all day 
BLOBDANCE
lol same
yeah i prefer just one solid color
all this rainbow stuff is just too much for me
well, the waiting for tracking anyways. Mine is packed but waiting for the courier to pick up.
mine is in limbo now between wooting and dhl systems praying for next day miracle delivery lol
is the eu kracht batch going to finish packing on friday or is it just a rough estimate?
Grah. Why is it telling me today as ETA
Du solltest unbedingt deine persönlichen daten schwärzen bevor du sowas postest
Wenn jemand die Annahme für dich verweigert wäre das schon mies 😉
OH MAN JETZ BIN ICH NEIDISCH
Ich hatte gedacht ich kann noch auf der Arbeit mit der rumtippern, aber ne
I DONT UNDERSTAND ANYTHING BUT IM EXCITED
This is turning into a "I have my wooting" group lol
anonymized again
It's 4:30 and my order has been packed since yesterday IM SCARED
You can ignore the shipment notification
R u Kracht?
That happens a lot of times
yes
Word same
at least we are together 
Real. U americas?
Cape Town, South Africa
because shipping companies suck sometimes
I am PRAYGE
This looks like either DHL is not updating today or I am SOL for today
I just stress ate a bag of chocolates
Yes its odd
Do you have any idea when dhl usually delivers your parcels?
Not a single time I can pin down
I have looked up your parcel, you cant change it to be delivered to a packstation and can’t also change the day of delivery. This usually means that it is out for delivery
They sometimes come in the mornings and sometimes in the afternoons
It's concerning that you still remember my Sendungsnummer
Nah i wouldn’t
I must go walk my dog. Hopefully I come back to a shipment notification later
Byeeee
why is this eu kracht takes forever to pack lmao
Depends on the destination country
First is NL and neighbor countries
mine ca,e
Where are u from?
south korea
@random lichen did your Bundesland have a vacation day yesterday?
hi i just bought the wooting 60he, now that i see this channel, im kinda scared my wooting wont arrive in like 2 months or sumn
Probably true. They are currently not shipping from stock but producing in batches
My batch is EU-Plakband, and stock is expected around mid july, so I won't get it until september?
If stock is expected in July, you'll get it around july or august
Is your order still showing as Plakband? It's not supposed to. That's a wristrest restock, not your keyboard.
I bought the wristrest, keyboard, and the lubricants, and it shows up as plakband
Yes, they did. Im from northern BW
Right now? If you check now?
right now yeah
Hmm... that's odd. Could I have your order number? EUxxx
do i need to give the full digits or only 3 digits from the order number?
Yep. Otherwise I wouldn't be asking - You know... as staff 😄
ig thats true
Monday? Nice 👍
Yeah
I've passed on the issue, so we can look into it.
Alright, thanks
Yoooo my 60HE comes tomorrow !!
So same conditions as me
Can you contact me once you've solved this issue btw? Thanks!
🙏
Can someone tell me why the delivery from Deutsche Post has been stuck a couple days with the same message " DateStatus 07.06.2023 Shipment information uploaded to Deutsche Post"
Because it takes couriers a couple of days to actually scan in the packages they receive. Deutsche are just usually even slower than everyone else.
Alright, thanks for the info 😎👍🏼
Still just packed
Is it hopeful to think the courier picked it up today or do I have to wait for monday?
anyone else still with the packed status since yesterday?
Figures, when is Germany ever fast 
Deutsche is just DHL's bargain bin discount shipping.
They will happily take 5-6 weeks to -FLY- something from us to Asia or Australia.
Just weeks of it sitting in a hangar waiting.
🫡
U are in my thoughts crepe. U will get it today 🙏
Thank you so much!! That's very kind of you! 🥹 I hope yours is delivered quickly too!
UPS didn’t arrive? still same status for mine with extended date :/
Same with mine, no change in status (been packed since yesterday) but also no change in date. UPS was there today because other peoples have shipped with UPS. Where are you from again?
Between Ster, Kracht, and Kracht-2, about 95% has been packed and about 90% shipped. Not sure if the fulfillment center is still working (after 7pm on a Friday) but whatever's left will get finished up on Monday and then Planeet is on deck
Thanks for the update! Suppose I have to wait for Monday
Have a good weekend!
yeah, what can you do, but if its out for delivery, with some luck maybe it will come tomorrow?
Can’t wait for NA Energy 🥹🥹
My order delivery window ends in about an hour and 30 but my order isn’t out for delivery yet 😭
I can’t wait
is the wooting eu warehouse also in ermelo?
oh, okay 🫠
finally received my 60he a few days ago. thing is an absolute blast to play with! cant believe how good it sounds out of the box, and counterstrafing feels smoother than ever
def worth the wait
mines at the wrong end of england rn 😔
NICE :D
just got mine sound amazing out of the box
YO theres a version that looks like that?!
fuck i got the normal one
You can put any keycaps you want on it
oh wow , mind linking me the ones u bought? they go so hard
Haha that's not my picture
2 days with no update...
which keycaps?
@mystic belfry @proven creek just search blossom keycaps on aliexpress hahaha
Got a bunch of em for cheap
I dont have my wooting bc there is no TKL
Finally I took more than 4 months to get 60he, but it arrived about 4 days earlier than estimated delivery.
4 months???
isnt estimate if you order rn like a month
ur estimate will move 50x pal
I ordered one on may 12 and got it june 8th
congrats u got lucky some people ive heard have ordered a while back and still not recieved thankfully mine is almost here
Sorry, I miscalculated because I waited so long and got excited when I received it. I ordered on 25/03 and I received it on 9/06.
is this normal?
Germans were once fast like the blitz but people didn’t like that 
Just have to pick it up, i‘m hyped 
already did, but have no answer for now
I finally can play with this lovely keyboard. From a 25$ cheap blue switches Chinese keyboard to the 60HE.
Still no update :X I guess its monday for me then
Ich würde mal bei DHL anrufen wenn du bislang noch gar kein Update bekommen hast
Dass sich zwei tage lang nichts getan hat, ist schon sehr ungewöhnlich
Came first thing this morning! 2 days early
expected delivery was monday. well I wont complain about a faster delivery lol 😛 sounding sooo nice out of the box already 🙂 thats something for audiophiles xD
wtf are those keycaps
damn theyre nice
For me the electronic announcement and arrival in the fulfillment center are for whatever reason switched
I will call DHL if it doesnt show up on Monday 😦
thank you and team at warehouse #itswootingtime soon
Ok, never had that problem.
Lucky you 😄
Finally, mine has arrived after 1 month playing with a damaged keyboard. And trust me it's worth waiting.
AliExpress blossom keycaps hahaha
IT CAMEEEEEEEE
I called but their service team only works weekdays, no possibility to get a status
Bei mir war genau das selbe Jungs, einfach abwarten.
Am 8. war Feiertag und dementsprechend hat DHL da nicht gearbeitet, obwohl die Sendung elektronisch angekündigt wurde
Ja same, hab selber was verkauft und der Käufer fragte dann Freitag was passiert wäre und kam dann am Freitag in die Packstation
Sendung ging auch Montag raus
Anyways my wooting just arrived too 🥳
Right I got so excited I ran off and forgot my manners. Thank you wooting team for working so hard to make our dreams come true. It cant be easy, we appreciate you!!

Please keep the chat to English only @quartz fractal @wicked zealot @random lichen
That’s what she said
uhm, can anybody tell me how to use f keys?
https://next.wooting.io/wooting-60he-quickstart
Tsh tsh tsh... there was a QR code on the box and everything.
(You hold down FN and then use the number row by default)
My mother thinks that the wooting website is fraud so my mother did not buy it ._.


That's funny because it would require an insane amount of people to be in on the fraud
Btw pls let me get my keyboard, dont turn out to be a fraud 
I hope so
I love the rgb on the white keys
ay any of yall play minecraft with your wooting60he?
cant seem to get f3 + h to work
or f3+b
You're holding FN, 3 and hitting H?
yea
I think I know why, it's treating H and B as layer keys, not default. If they're not used for anything on FN layer 1, could just set those to be B and H in the Wootility I would think
@copper spade

Ah I had this with a local courier and my headphones! They overload the driver and he "gets to it if he gets to it" 
Fedex is the antichrist
Just got my WOOTING
wait they can over the weekend?
guys i need help
some couriers do yeah
whoa
ive just ordered the wooting 60he with the limited edition take control switches but i accidentally ordered 2 wrist rests
hit up customer support
where?
what are the take control switches?
limited edition look super cool
you mean keycaps?
they are rlly pretty keycaps
keycaps yeah, not switches
ah yeah sorry
https://next.wooting.io/contact i think this is it?
Get in touch with Wooting. Order related questions, feedback, press or business proposals.
thank you 🙏
No problem! I was just confused haha
try emailing or messaging a mod. gl
The support is really good, they should get back to you soon!
lol your package coming with mileage lol
Just got my wooting
and let me say
completely worth the wait and it sounds amazing!!!!
Sounds amazing compared to other gaming keyboards - a lot of keyboards will 
Ok who keeps trolling with the thread name, first it was I have my wooting then I don’t have my wooting and now it’s back to I have my wooting 
Looks like lamzu atlantis to me
I can't get a clear enough look for the mouse wheel
lamzu atlantis
Damn it
og v2
Got it today!
but has weird skates
I have a Phantom too
send me it
cuz screen very close
I'll tell you what, got mine today, and it is the best sounding keyboard straight out of the box I have ever had.
same
Yes that is my hand molded to hold it
What an insane flex.
whatt!?
setup reveal in dms?
bros secretly elevens!?!?
dm'd
alr
damn you cut off your hand and molded it to showcase your mouse ?
🤯
jokes aside, looking sick
Yep, already got money put to the side for it
he’s ready
mousepad a bit dirty.
what is it
The mousepad now?
ye
Steelseries mousepad I think the xxl version i am not sure
ah ok
any good mousepad recommendations?
Razer Goliathus 3XL is absolutely a banger but its pricey
Artisan is the best ive tried
built to last as well
@lucid wolf artisan, LGG, Raypad aqua control zero. There's a lot. But this ones I think are the most popular ones right now. I just got an LGG venus and it's really nice.
Aqua control zero was in promo Last week I think. Good price for the big one
I tried out my wooting and its pretty good i must say i was going to do a aluminum case but just left it stock since it seems to be decent as is -
WHERE IS IT
Thats the same as me 😢
galaxy?
so my label has been created in friday but still stuck at it. is anyone same as me?
or its just because of weekend
They probably don't pick up packages during weekend?
label has been created on friday and they should have been picked it up on friday
isnt it?
if they didnt, current status is fair enough
pretty sure that moving through network status is auto
usps lost one of my packages at a location and told me that doesnt mean it actually left
try a website like parcelsapp, it might give more info
Just because of the weekend
My label was created Wednesday but didn't actually ship out until the following Tuesday
Overall shipping process took mine just under 2 weeks iirc
3xxxl LGG Jupiter ftw for the slow muddy and control
hey sry if this is a dumb question, but what does the menu key do on the bottom right of the keyboard next to the right alt?
on 60he
Mine did the same. It’s in transit to you.
@lucid wolf
Artisan Hayate Otsu XSOFT XL, Wooting 60he and Finalmouse Tenz with Tiger Ice is my current setup and I've been very happy
anyone have some recos for a carry case for 60he?
@hidden heron it's the same key you see on other keyboards. It opens the right click menu. But you can remap every key on the 60he to whatever you want including that menu key
thank you ❤️
Thanks!
That sounds like work. On a day off.
Me waiting patiently for Monday to roll around
Does DPD not work on weekends? https://cdn.discordapp.com/attachments/337569022319001602/1117170272429150408/image.png
Mine got delivered yesterday with sod
Dpd *
Speaking of heresy, time for a little diablo. Keyboard will probably only be here next week so nothing to do but chill!
Maybe USPS only does certain routes on certain days?
or the journey to the next hub takes a few days and you'll see it once its scanned?
possibly
I'm sure you'll see some action tomorrow
but I don't think that'll tak 4 days
yeah
sometimes they stop off in all kinds of places that delays things 😦
should be
nah there's a whole reddit post with people complaining abou this ACI Logistix shipping partner for not giving updates for weeks.
isnt eu-koffie wooting twohe gonna be produced tmrw?

I ordered some mouse skates and switches from the US, my package has been stuck in Copenhagen for 2 weeks now, USPS is the worst ever
that purple background
I mean ofcourse your wooting looks cool

Nice setup dude
thanks 😄
bruh wooting really had to change to ups or fedex fr
UPS has always been so good to me with intl shipments 
Experiencing the same thing… have a feeling they lost our keyboards and USPS doesn’t update the status when it happens.
Weekends, often times companies wait till weekdays to start moving packages
Skipped scans and no scans over the weekend is pretty standard, just be patient - postal companies don’t always update status at every single location
Deathadder v3 pro
Razer makes good mice
not really, the viper mini was meant to be an extremely cheap mouse
anything after the viper 8k is incredibly good, but the qc could still do with some work
its not only happening on viper mini
its also usually happens on deatheradder v3 pro
which is their high-end mouse
ive had 3 dav3 pros, 1 dav3, 2 viper v2 pros and like 8 viper 8ks
none of them have that
and i heard they have fixed it after they released faker edition of it
I can’t say I’ve had it happen to any of my viper minis personally
my viper 8k has had issues with click wobble but that was only 2 units
im not saying theyre perfect, but its not a huge issue
they do need to work on qc because i feel like it shouldnt happen at all for such a large company
there is a lot of video of it anyway
maybe you guys are lucky then
they need to fix qc and they are all good
and yes software
its the switch leaf that causes that
There’s a lot of videos of random issues with a lot of mice, I’d take them with a grain of salt because people without issues aren’t making videos about how their mice don’t make noises
swap the switches and it should fix it
wont work on the mini but anything optical is hotswap
Okay let me rephrase, I would expect videos of that known issue with a small amount of mice due to the nature of mice issues being posted only from customers with problems
ah yes this is where we talk about mice
Welcome to I have my wooting keyboard and mice talk
im not saying it isent
@quick jewel all i want to say is razer is good except their qc and software
Had 4 of them, can't say it ever happened. Maybe I was just lucky.
even if customers get the creaking button issue razer would do after server anyway
I think their qc is fine, not the most amazing but decent
but still their qc is shit
Their software is horrible though
People forget the number of reports also gets increased just due to sheer volume
Razer accounts for an ungodly huge percentage of all mice sold
Yeah that software is garbonzo
@paper leaf yeah some people happening that shit but some people not
but its well known issue
But the coding of the mouse itself is good if that makes any sense. I'm not technical enough to know wtf it's called but yeah
Like software for pc bad but they doing pretty well on the mouse software side
Yeah their tech itself is on another level, no one keeps up to them there. It’s a pity their mouse shapes aren’t the greatest
Yeah I've had a few of them so I got kinda used to it
Don’t summon that weird guy again who flamed everyone for not agreeing that his zowie mice is the best
zowie just needs to decrease their price and make every their product into wireless and upgrade sensor
and they are good
their shapes are fine for the masses thats why they dont make changes, i would like them to make a ftip mouse personally
and synapse is honestly the worst software to exist
but otherwise, their firmware is so far ahead of the competition its not even funny
Gat damn their mice expensive

You might end up paying 400 euros for 20 grams of mouse 
i still dont understand why mice trend is lightweight
presonally i prefer heavy mouse
In hindsight I'm glad I don't use my Corsair Dark Core anymore.
It had bad battery life and was a chonk. My Logitech superlight is a bit TOO light though, so I'll probably swap the battery for something larger to add a few more grammes.
I like my lighter weight better than heavier mouse. But I think to some people it may have to do with the other upgrades. You don't just get a lighter mouse, you get a better sensor and tracking compared to their old heavier mouse. Also, they might've gotten a better mousepad and skates because information is more available
The weight gets a lot of credit but I think there might be other factors
yeah most of people prefer light mouse
look at g pro x superlight
every pro-gamer uses it
no matter what game they play
He might as well get a bigger battery instead of deadweight yeah
But yeah the superlight got a rep very quickly
Now things have changed and a lot more mice are seen in pro play
yeah
i have seen 70% of csgo pros using zowie in like 2019 or 2020
but now its gone
lol
Lot of stuff is happening in the mouse scene. It's all in the same direction, not too much innovation so far
can anyone help?
#1019755933959733258 please.
@simple jackal lianlii software causing this isue if you have that software reinstall
oh ok
I asked them to use a different channel for a reason. To avoid it spamming up here 😄
Go there instead if you want to help em.
random but i love my finalmouse tenz but their official server is just cancer. had to leave it yesterday despite having my roles
it sucks when official product servers are so toxic
especially when people think its the right place to ask about products, etc
superlight is just right for me, went from a g502 hero to this and it's served me well so far
that's what you get for having the absolute best of the best
Super light is too light?
Damn
I'd like gpx more of it was wider but I'm maining Atlantis mini now
Wants bigger gpx -> buys Atlantis mini
I miss my super light I gripped it so hard it has a dent 
The lightest of the light*
it has even better tech and firmware than razer
the only thing it doesnt have is the 3950
I dont like the shape much anymore
The only way I can get comfortable is by ftipping it
I've gotten too used to the Atlantis mini hump
Can't use egg shape anymore
my wooting keyboard resets the profile everytime i turn my pc off, can i fix this?
in wootility
of the 4 saved profiles
it will default to the Top most one In my case [D1 Default Profile] (image)
to switch them
drag/drop profile to Inactive profiles then Drag back into correct order
ohh gotchu, ok thanks
I have an issue when i start my pc with the wooting plugged my games doesnt register my controller
Same after using a DAV3 pro it just feels like an egg
anyone know how to change the rapid display trigger colors, like can i chane it from the default green and red to somehting else
Does anyone main a lamzu Atlantis that owns a gpx. Wanna know how they fair against each other?
i have both, the lamzu curves in a bit more for the thumb compared to the “flatness” of gpx
also lamzu has a hump on the back while gpx kinda peaks in the middle
Ok I gotcha. I’m interested in buying the Atlantis as it seems to fit my large hands relax claw grip style. Thanks I’m just gonna bite the bullet and try it out.
ah the good ol self dox
LOL
I've got Atlantis mini and gpx
For me Atlantis mini is much better
My hands are 20x12 but even with the mini the shape of the hump is much more comfortable than the gpx
And I find the sensor position to be much better for how I hold it
Right now the only option would be the mini. I went to buy the atlantis and its sold out 
I wanna try it out. I have the DAV3pro but the wireless dongle went out, so i ended up switching back to my gpx and fell back in love with the way it fits in my hand. But i've eyeing the lamzu as people have good things to say about it with my grip style. So you say the mini is good too. Even with more of a relax claw grip?
I loved my gpx and switched to the Atlantis mini and loved it, I play fairly aggressive claw with it
The 50G springs are soooo much better imo
the spacebar feels so heavy on my build with the 60g springs
Depending on your hand size you most definitely can play any sort of claw with it
Ok thank you for that. Imma place an order and try it out. Did you see on the lamzu site they're releasing some new mice. 😬
No I haven't are they gonna be some new high polling rate ones?
_Looks in #🕒│waiting_room _
Sees conversation about mice
Off to #💬│general or #🔌│tech with you!
Check it out. They havent posted anything but the names to them. One is named Maya. Its just a picture of the bottom of the mouse. Looks pretty cool. Then they have what looks like a DAV3pro competitor and they're calling it the Thorn.
Oh sorry. Got a little carried away. 😬
Happens 😛
Still no tracking updates. It either doesn't update and arrives today or I actually have to call DHL :<
It's 9AM on a Monday. Give them a chance to wake up and go to work 😄
I see where you're coming from, but to be fair tracking updates have normally happened in the wee hours of the morning for me 😄 Thats why im uneasy
I postponed ordering 1 day and missed a shipment so I gotta wait until mid July lmao
Mid July is only a month, order and forget about it and before you know it, it will be address confirmation time!
(I waited about a month too I think)
how long after confirmation should the keeboard arrive?
remember all the souls lost when we tried delivering lekker edition in 2021 and the ship got stuck infront of the suez canal because of things.... and airfreight wasnt introduced back then
Depends on your shipping choice, they have delivery estimates on their website
I wonder if anyone else from EU-Kracht is still waiting for delivery?
Other than maybe dschibster?
The brotherhood is down to the last few haha
Mine just arrived !
still at label has been created

Same!
Label was created on Thursday for me , then on the way Friday and just arrived 5 mins ago
Yeah on the way is promising, that makes sense
where u from?
London
oh no wonder its dat fast
Where you at @plush river ?
SEA
SEA?
Aaah ok, yeah we far. I'm down in South Africa
Anyone on NA-Galaxy that still has their USPS tracking on label created? its been like 8 days
i heard alot of USPS package got stuck in Vegas
USPS = US postal service?
yea
ye
different from UPS
sad
mine has just been sleeping in dpd
try using this website, it gives a bit more info https://parcelsapp.com/
thanks
np also cool pfp and banner
Yeah it doesnt look like they actually picked it up? Same like my label created, I think a request for pickup was created by some kind of portal or something and a label/number gets created but only once they actually pick up the item will they scan it?
So, I'm expecting it to be actually, really picked up today I guess
Yeah i will phone
Please send us an email notifying us of this situation if you haven't already.
When thousands of shipments get sent at once, a small % get screwed up somewhere between the fulfillment center printing the shipping label and the parcel carrier scanning it to show they've received it.
This is known as a No First Scan error and we have policies in place to ensure it gets resolved. In general it means wait x number of days to be sure the package doesn't get found and processed, if not then assume it to be lost and send a replacement.
Just sent the email. Thanks for letting me know.
how many is x? mine has been like this since Friday and normally UPS does move freight on the weekends I think?
7 days for an expedited order (from time of label creation), 14 for a standard order.
7 days?! oh god let me put my patient face on
60he legit the best keyboard
BE STRONG
I never would have thought, I was just buying on a whim here
but you've made a believer of me
60he coming soon :)
it is the most cost effective keyboard
@versed frigate have you thought of making a youtube channel with all this info?
there are people out there that need it
Mines been delivered today, can’t wait to go home and try it
there are already videos

Well, I hope it doesnt come to this and its just being picked up today.
I think a lot of the time the label created is just a collection order placed on some kind of online portal connected to the courier and not an actual pickup.
So, I'm hopeful
This is the SOP
theres even packages I may receive today that have been dispatched way later. and NL -> DE is not that much a distance 🤔
omg where does UPS to South Africa fit in, 30 days?
I'LL DIIIE
ok I wont really die, I'll be patient
I'm super sure its just that the parcel still has to be picked up today from you guys
Yes that's the default. The exception is that if the customer can get a written communication from the parcel carrier that specifically states the package was lost then we can assume that to be true and issue a replacement
You guys are stuck with me for possibly up to 30 days
yeah exactly haha, we get order confirmation tmrw im well aware this will b the most painfull part
just that mf wait is gonna kill me lmfao
its here! 🥳
im just sat in my chai checking my email like 4 times a minute it feels
Why is time going by so slow ;w;
These label created scenarios are, I think, a request for pickup created on some kind of online portal that assigns it a label that will be stuck on and scanned when its actually picked up
so lets wait and see what happens this evening!
I know right 
but isnt it great to have something to be so excited about haha
Would wooting returns in the us be shipped to Vegas?
No, we have a separate RMA portal for US returns
also annoyed how ow2 is pretty much dead for me
Yeah, I stopped playing too
I want to go back sometime but there's too many other games atm
Helpful, didn’t see this anywhere
Probably don’t get many returns since they flip for extra cash on eBay
Typical process is for customers to email us requesting a return, we confirm their return intentions (maybe it's for an issue that can be easily resolved) and then we provide the link
I cant imagine why someone would return other than a fault, who tries the wooting and thinks nah, all this cool tech just isnt for me.
who knows, some ppl might go through some finanical shit and have to return it
thats valid I guess 😦
Companies with easy returns policies scare me though. I see people trying mousepads and then returning them. Or using headphones for a week and then returning them. That's just gross. My purchase might have skin or ear wax on it?
My brother legit got a pair of apple headphones that had earwax on them

USPS package day 5 with no updates
I don't even think I'm gonna get my keyboard lmfao
5 days is not that bad
istfg i just want my keyboard aaa
They have stock set aside for replacements
So you wouldn’t have to wait for another batch or anything
hopefully I don't even have to wait for another shipment
A month is like waiting for another batch haha
bruh usps really gotta step up their game
if youre outside the EU
I should've just paid extra for it 😦
Just hang in there! Maybe you'll see an update soon. Maybe its clearing customs? That can take a while.
#i_have_my_herman_miller @outer briar 😂
Realized I should take it to general lmao
I'm just hoping if I they really lost the package wooting would have a stock for replacements like you said
I'm sure they 100% will
They do. they say it all the time
cost more than $8 of sanity
usps always went goofy everytime i got expensive package
My expedited shipping was usps lol
if it's a $10 cable they would ship it like I paid $30 extra
To be clear, USPS is used for both Economy and Expedited, just different services within their business.
DPD IS SO SLOW BRUH 😭😭😭
Options for UPS or FedEx?
Not all shipments in the US use USPS though, depends on the destination. This is decided by the fulfillment center based on their system for optimizing shipping cost
Usps issss the more cost friendly carrier
I would pay extra for FedEx
will i have to pause order to change courier before i confirm address?
We don't get the option to pick couriers in the US
You can always just hand deliver them
That would be nice
this fulfillment center that you sent to got a lot of complaints on reddit for not being responsive and terrible customer service. idk if it's true but they have a bad reputation for it.
Short answer is no; changing a parcel carrier requires invocing for recalculated shipping costs and we've stopped offering this as a service due to the time it takes our team to process it
ah so the email i sent theres no point?
Is ups really that bad I’ve had more issues with fedex they are practically fraudsters
The only way to change parcel carriers is to place a new order and cancel the original, but this will have the new order be allocated from the earliest available batch
yeah im good thanks haha
ill just have to wait a couple weeks to month to get to aus i assume with default courier
To be fair you're not going to many many COURIER APPRECIATION POSTS. Not a lot of incentive to that. You'll find similar complaints for any courier everywhere. 🙂
ur right
when it works no need to complain
Fedex is literally known for having drivers steal packages
Like Nike releases get jacked by drivers all the time
Fedex literally faked being hmrc to steal money from me lol
There is no parcel carrier that gets good reviews, anywhere in the world.
People only review them when shit goes wrong, never when things go right.
Also, because these are humans doing things, it makes a huge difference where this occurred since for example GLS in France is absolute dogshit but GLS in Scandanavia is top tier
hate the french
Had to deal with fedex for like 6 months straight
Usps lost my AirPods Max. Sold em on ebay and I had to refund the buyer
just like FedEx in my state is godlike but the usps sends package with fkin pigeons
“Lost”
Rip
fedex literally sends ppl to collect money from u that u alr paid in the uk
my keyboard just arrived at the shipping depot and i saved £25 on shipping
Nice
Saved how?
It would have cost me £50 to ship it to my island so I shipped it to the UK for 20 something pound then used a freight forwarder to import it to my island which cost just over a fiver
Island boy
Isle of Mann?
💪💪
The best island with absolutely nothing to do for 11 out of the 12 months
I am imagining everyone naked and palms and stuff
maybe because he looks naked in his profile pic idk
Oooookay

just in case, after how many days can I ask/file for a replacement keyboard if the package turns out to be missing?
These are the timeframes for us being able to investigate a stuck or potentially lost package.
ok thx
Hello, I have the same problem as Henzo. My batch is still showing as Plakband. Maybe <@&375234916776017933> or @tulip sphinx could help me. Thanks in advance.
Like I've said we're working on resolving this. 😄
It will not negatively affect your delivery schedule, it's just an internal glitch on our end with the dates.
In your specific case, the wrist rest arrives to the warehouse only a few days after the keyboard and therefore the "mismatch" is inconsiquential
ah ok sorry. I must not have seen the message. Thank you for your prompt reply.
It's only for orders out of EU-Planeet who added the wrist rest during the original purchase who will experience a delay for the keyboard portion of their order for that reason, and we're looking to see if we can resolve that in a different way
Ok. Thank you both very much. Have a nice day.
tbh, the sound out of stock is not bad, its much better than my old razer blackwidow chroma v1 with razer green switches and the quality looks pretty decent, considering its pricetag, and overall how other keyboards around this pricetag are built, even without some of its features its totaly worth it
so be patient my friends! its worth the wait
not to be impatient, but I just called DHL during their service times, and after giving them the tracking no. the machine told me that they couldn't give me updates and to please call during service times


Is it okay to at least start to be concerned? 

Cant play with it today tho 😮💨
now imagine this but to australia
mine just got updated few minutes ago
damn I should get a wooting case
Hi sorry for mentioning, but has the issue on how it says EU-Plakband been resolved?
I didn't see that msg, I apologize
how long does it take for UPS Express Saver to change ‘label created’?
Usually 1-3 business days.
If I have that EU-Plakband issue, does that mean my keyboard is in the batch EU-Planeet?
eta on planeet?
okay thanks! fingers crossed for another day before 3rd day
i have my Wooting!!!!!!1 woohoo

Anyone knows what this means? UPS sent me this:
If the shipment in question was sent with the buyer's payment, it will be invoiced to the recipient in Turkey.
The freight charge would be 288.27 USD.
Can ups not tell you what it means? is it some kind of customs duties and vat or something?
It's not customs
or are they pulling a fast one on you and pocketing the cash
that's why im confused
@ocean trout u know anything about this?
I paid 54€ shipping
why I have to pay $288 FREIGHT?!
Send us an email at social@wooting.io with more information, and we'll look into it. Please don't tag random forum members (or indeed staff)
okay.
nvm
this basically means if wooting didn't paid for the shipping
I'd have to pay 288USD freight
fucking hell they made me panic. Why would they send me this.
I wonder which batch has been the worst of all time, with the most impatient people and tears and drama lol
other than the poor "ship got stuck in the canal" guys ofc
wooting had to make the 60he after the 2he was too wide for the canal
It’s honestly every batch, you know there’s a new batch shipping when you see many posts per day asking why their keyboard is warehouse prepping for 1 week
Followed by ‘why is my shipping label saying not picked up yet/scanned’
The favourite is ‘why is my estimate delayed every day’ when their board is still prepping to ship
I read a gem in the support centre about demanding an accurate estimate
NA-Rho was the most scuffed batch from a shipping perspective imo
First batch of ARM keyboards, got delayed on the manufacturing side, then we thought we could snag a super quick sea freight shipment so we cancelled the air freight for the batch, then the sea freight got randomly selected for intensive customs evaluation after a port dispute delayed the unloading by a week or two
So people who bought in October 2021 and then choose to delay their shipments to get the upgraded ARM keybaord that was supposed to deliver at the start of August actually delivered during October 2022 😅
I was wondering if kracht's order will be shipped out of the warehouse today?
Those who have confirmed their addresses via the Wooting Hub, yes
Those who don't wish to make an account to release their order and haven't confirmed their address via email will get shipped out at the end of this week or the begining of next week
any updates on eu koffie?
My email has received address confirmation and I have confirmed the address,I have received the UPS waybill number, but they still haven't received the shipment
If you've received a tracking number, then it has been shipped to the best of anybody's available knowledge. In the rare event that something goes wrong between the label being created and the parcel carrier confirming that they've received the package, then that needs to be handled via email support to social@wooting.io
This is our policy for at what point we can be sure that a "shipped" parcel is lost and a replacement shipment can be initiated
i might have a wooting board 🤗
what’s the answer to this lol
mines been like that for 2 days
Usually weekend or just them not scanning it at that stop
When I had mine it jumped around a lot. UPS took awhile to do the first scan then after a couple updates it stopped updating until it suddenly appear in my country customs - I don’t really put too much stock in the up to dateness of the updates
I literally posted the answer to this three messages prior to your question
#🕒│waiting_room message
bruh my woooting just chilled somewhere in the netherlands all day
how long does ups express saver normally take to ship out the product?
my label has been created for quite some time
what was ur delivery of choice like who did u choose
how many days?
been waiting since 09.06.2023
thats when my thing was given to dpd
it's realy okay
do you mean given to dpd or when i ordered
its been 4 days my guy calm down
i was waiting around 3 days
@heavy pilot do you have your wooting?
tommorow sad
bru amazon had me spoiled for so long sorry
my arrived today
and stuff from dpd for me normally takes like 2 days
so yours should be tomorrow
i belive
so yeah
all good everyone incl. me is prolly feeling the same way too we just gotta wait
given to dpd
but dpd really sucks
so they have 3 more days
and everything i've ever gotton from amazon takes less than a day to get sometimes, so I am not used to wait and and become like an impatient child LOL
where are you living?
uk
yeah waiting is so annoying. I couldn't sleep today hahah
like I feel so impatient and mean complaning tho
mine is in jail bruh im convinced
shit is just stuck in netherlands u too?
yh same i would much rather just travel to the netherlands and pick it up, it would be so much faster ong
like bro i just wanna be the worlds worst player with the best gear asap xD
real
silver elite master with a wooting 60he and a viper v2 pro w 240hz monitor

My Kracht stuck in netherlands 😩
dpd L ong
dpd went afk no CAP
My keyboard could have been delivered today, but in my city, couriers pack the shipments at 8 am, and the package arrived at sorting center in my region at 9 am.

RIP seems like my kinda luck
i reckon our dpd will either update tonight or tomorrow
yeah, they should
I hope so or I'm flying to the netherlands
took me like 3 days mine just came today
quick holiday + new keyboard doesn't sound too bad
tbh? me too, i dont know, maybe thats because how fast it works here, so waiting 2 days is normal, 3 days something is strange, anymore than that is looooong asf
woop
yeah same, but it seems to be normal for their process so we just have to trust it and prayge
WHAT BATCH ?
Looking for Turkish people that can give me UPS customs advice.
I'm not Turkish but perhaps I can offer some guidance?
kract i think idrk
The problem is that they want special documents to give me the receipt for the customs tax, it's very complicated. To obtain those documents u need to go to the notary and pay some fees.
oh okay
I just realized how bad UPS is, they add their custom customs tax to the tax that the goverment is asking.
They charge u $20 just for an email...
And a lot of other fees, that's one of the most stupidest things. It's an automated email, like a concert ticket.
UPS in Turkey utilizes "non-UPS brokers" to facilitate the import through customs. I expect that the broker is looking for some kind of identity verification to release the shipment to you. Have you already paid the import duties?
And the paperwork they have to do and reporting to tax authorities. While it's definitely not 20$ worth, they do pay for the service.
I don't know the import duties, they won't provide me those till I provide them the documents, Im not sure how much it will cost to obtain those documents, the laws here change very often that's why every blog post is outdated. Best thing I can do is call UPS tmr.
Definitely try to communicate with UPS directly as much as possible. Let me know your order number and I'll get you a copy of the invoice we submitted to UPS so that you've got that handy tomorrow
Thanks, I let u know.
what are the chances this get deilivered today lmfao o
i am lol
i jus wanted to know xd
i got mine today :D
well hopefully u aint having a hard time as me.
gonna mod the fuck out of my 60he too
i that a pulsar ?
I got a keyboard case and new keycaps coming
it looks like the aimlabs mouse
lamzu atlantis mini
nvm lol
o yes i know it
im dum :p
yeah one of the best 2023 mouse with good QC
i mean thats how i got iit mixed up
is is better than gpx tho?
they look pretty the same xD
include extra grip and mousefeet
i dislike white mouse but i paid half of the price so..
and sorry for my bad english haha
nah ur english is fine xd
no worries
i dont think everyone here knows english perfectly
I personally learned english from youtube and games
and little bit of school
like a lot of people i think
Tv series in original version with subtitle is helpful
sooo
now i need a new case for my new wooting ;D
YOOOOOOOO





