Hi everyone! I've encountered a problem. I've been streaming on TT through OBS for about two years now, and everything was great. Thanks to Restream for the excellent service, but for the last two weeks I've run into a problem: the stream is really slow, and Restream shows between 2 and 10 fps. It also often ends the stream on its own... Can you help me figure out what the problem could be?
#The TT stream is lagging and ends on its own.
summer bramble
rigid peak
Hey there! Sorry for the trouble with that. We've been noticing a trend with TikTok streams disconnecting and reconnecting frequently. It seems to be the case amongst multiple streaming services, and we've reached out to TikTok with data from our investigation. We hope to hear more on their side soon!
For the quality loss, I'd advise checking in with our live support but the frequent disconnect might be tied to the issue I'm mentioning.
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mint waspBOT
Our Live Chat is located on the bottom right of our website! If you can't see it, try running the command !no-chat for more help.
summer bramble
Ok
summer bramble
Hey there! Sorry for the trouble with that. We've been noticing a trend with Tik...
Is there a deadline for TikTok to respond? I'm not the only one with this problem! Your support team didn't solve anything, just blamed it on my internet provider! I would like to know when TikTok will respond and what actions will be taken.