are the other functions on your dash working?
#〉bugs-reports
bitter zenith
cold harness
yeah
bitter zenith
and are you running any ad blockers?
cold harness
of note, tried chromium and firefox
bitter zenith
gimme. 2 minutes
cold harness
cold harness
no anti virus installed
just windows defender which definitely doesnt interfere with browsers
bitter zenith
alright, so I'm out of options without Staff permission
go ahead and ping the Support Role and they can look into some things to see if there is an error on their end. please provide also, your server ID
cold harness
in here?
bitter zenith
here is perfect
cold harness
<@&193123929701875712>
https://discordapp.com/channels/159962941502783488/159963812189962240/726047657512009778
nevermind, issue turned out that the feature is premium only however that wasnt clear in the interface.
please tell me when i can redact the id, as its a private server
buoyant moon
Omg thanks so much the bot is fixed
bitter zenith
@cold harness that won't give anybody access to a private server. they'd never be able to find it. but they will notify you when they are around, so no worries
cold harness
still, wouldnt want the id out there
slender needle
isn’t the leaderboard banner premium only? And that’s why it isn’t saving?
slender needle
yeah, like bringing up that premium only message instead of letting you just upload
Would be nice
cold harness
^
bitter zenith
oh I didn't even consider that
I was using my premium server
how about you make that a #〉suggestions
opaque sequoia
mee6 always goes down when me and my friends try to listen to music
marble quest
try cahnging your server region
buoyant moon
MEE6 has went down in my server.. Saying :SLEEP6: Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening... help
wooden mountain
error code?
buoyant moon
f1d609591729446e9cc0c167ce69dcf5
wooden mountain
MEE6 tried to delete messages and discord went like "NO, you are not allowed to delete those messages"
one of the messages the bot tried to delete was already deleted
dire yarrowBOT
🍍~xSimplyPineX~ 🍍#9221 has been warned
🍍~xSimplyPineX~ 🍍#9221 has been warned
🍍~xSimplyPineX~ 🍍#9221 has been warned
🍍~xSimplyPineX~ 🍍#9221 has been banned
rain shore
It does not let me check infractions on a specific person
sick jolt
being helped in support 1
wooden mountain
BOT NOT RESPONDING
is being investigated, we are activly on the case,
do not DM staff
resolved
buoyant moon
wooden mountain
@buoyant moon ctrl + shift + R
buoyant moon
...
buoyant moon
I've done all that you said
wooden mountain
or "should" clear cache
buoyant moon
ok
wooden mountain
@buoyant moon ctrl + shift + J then screenshot the red errors and send it here
might work
might not work
if i can see the error, i will know if incognito is an option
and the red stuff under that?
those are just avatars that it' can't find
but that shouldn't block it from loading
unkempt flame
dire yarrowBOT
ADN_Spartix#2764 has been warned
rugged abyss
really?
dire yarrowBOT
Newt Scamander#5396 has been warned
buoyant moon
😂
sick jolt
try again
wet cobalt
sorry if a solution’s been posted somewhere else already, but i’m also having a rank issue in my server. works fine in hidden/locked test channels, but nowhere else. 😅
marble quest
i would wait a few minutes and try it again
wet cobalt
i’ll do that, i think the issue’s lasted a couple days already though.
things seem to be working again, i’ll let ya know if there are anymore issues. ♥️
bitter zenith
well that was easy 
tired meteor
so i know that sometimes mee6 have problems with logging duplicated text, but almost every time i have seen someone get warned by that it does not log it in the past weeks, so it would be nice if you guys fix the problem soon, (idk how to code so idk how much work that would be)
tired meteor
also looks like there is a problem with the !anime command, i get the something went wrong error on multiple servers, and i saw a guy having the same problem
ivory blaze
we’re aware of the second and investigating. Thanks for sharing
tired meteor
np 
bitter zenith
hey skad can you help in #〉volunteer-support with something please
naive dust
<@&193123929701875712>
Bad words bug example:
Example: I added x word as bad and I want to add ax and it only adds a
buoyant moon
Notify fav twitch and yt and mixer dose not work
dire yarrowBOT
I'm not announcing YouTube video's or live streams in your server? Sorry 😦 but if they don't inform me then I can't announce it in your server.
Twitter
quaint agate
that can be youtube
quaint agate
mhm
buoyant moon
Hfhfh
mellow dust
good evening I have a bug with mee6 the first two people to join the role that mee6 automatically gives the third person will not have the role
buoyant moon
Hello, whenever i trying to open mee6 dashboard, this thing shows, its not a wifi problem and idk why.
marble quest
try going to this link directly
dire yarrowBOT
You can access my dashboard at https://mee6.xyz/dashboard, and login with your Discord Account.
or you can use !dashboard in your server for a direct link
buoyant moon
I did, but it said that i should login first, and when i log in it will directly put me on that screenshot above and it will not load anymore
marble quest
!android try following these instructions 
dire yarrowBOT
buoyant moon
The incognito tab works, thanks for the help.
marble quest
np
fallen vine
Isn't mean to say "No puedes advertir a un moderador"?
uncut tide
when muting someone mee6 wont mute them in all channels 🤔
marble quest
make sure you channel permissions are set up right in those channels
it should look like this
dire yarrowBOT
Having problems muting someone/they aren't muted? Check the following
Prerequisites:
- Moderator plugin is enabled
!mutecommand isn't disabled- Bot has role with Manage Roles and Manage Channels permissions
- Muted role is under MEE6 role
- You're trying to mute someone using
!mute @mention reason, otherwise it will not work
If user got Muted role but still can talk means there's issue with your channel permissions
Go to Channel Settings -> Permissions
- If that's public channel that can be accessed by anyone:
- Set
Send Messagesfor all roles except Muted - Set
Send Messagesfor Muted role
- If that's secret channel that requires *special* role to access it:
- Set
Send Messages
Read Messagesfor special role - Set
Send Messages Read Messagesfor Muted role - Set
Send Messages Read Messagesfor@everyonerole
marble quest
np
tall dew
There has been a problem with the login.
I have been trying to login to my dashboard but i am not able to do so,
I tried it with another account and it works!
Just look at this
quaint agate
try incognito
quaint agate
probably bad cache
tall dew
thanks again
quaint agate
Np
mortal bough
I have another question: when you "!tempban" someone, does that person's xp get reset?
mortal bough
thx. I accidently sent this question on the wrong channel. I was suposed to send it on #〉volunteer-support . Sry
dire yarrowBOT
Asking Questions
Users are not restricted to ask in #〉volunteer-support or #463809001273032715
It’s preferred they ask in support channels but we don’t mind for this happening outside there
So don’t feel like minimoding and backseat moderating telling them what to do!
https://cdn.mee6.xyz/s/asking.png
https://cdn.mee6.xyz/s/asking2.png
quaint agate
@mortal bough 
your all g
stark briar
i found a way to bypass the invite deleter
you have to bit.ly an invite
then write this down
thats an invite and it wasnt deleted
its a bug
slender needle
error code?
trail blade
yes
dire yarrowBOT
Something went wrong in MEE6 land!
If this happens when using:
Custom commands:
‣ Bot tries to give a role higher than his own. To fix that, move the bot's role above the role he tries to give.
‣ Missing Manage roles permission. Go to Server Settings -> Roles -> Bot role -> Manage Roles permission.
‣ the bot is trying to send a message in a channel it can't send messages in, make sure MEE6 can send messages in channels selected in the command.
Moderator commands:
‣ Muted role is above Mee6's role. Bot can't give roles that higher than his own. Move it down.
‣ Missing Manage roles permission. Go to Server Settings -> Roles -> Bot role -> Manage Roles permission
‣ Missing Kick or Ban Members permissions. Go to Server Settings -> Roles -> Bot role -> Kick Members and Ban Members permissions
‣ For ban or kick, MEE6 role needs to be higher than the role of the user. Move it up.
‣ For !clear, MEE6 needs to have the "Read message history" permission
‣ If you added a logging channel, make sure that you didn't delete MEE6 webhook (channel settings -> webhooks)
slender needle
white notch
@stark briar the bot has been coded to detect all discord invites that embed in Discord, it's not advanced enough to scan link shortners and see if they are invite links instead. Therefore it is not a bug
spiral axle
when setup a reaction role, and write a link in <LINK> or in a codeblock LINK, in the message field and paste a custom emote under that, the emote will not right displayed in the embeded msg.
Without link it work fine
slender needle
try doing this
dire yarrowBOT
Using ID
To use channel tags, emojis, role tags and user mentions in custom commands, level up messages and the welcome plugin use the following formats:
spiral axle
💜 Thx Karen2
slender needle
Np
naive dust
Bad words bug example:
Example: I added x word as bad and I want to add ax and it only adds a
Fix it guys 😉
ivory blaze
?
peak magnet
Hello
wise snow
MEE6 is not too well with music, we don't know why (Maybe staff knows) and currently the fixes are only temporary like changing the server region
You have to change it and keep it that way I think
ivory blaze
We’re working on making it more stable
naive dust
bad word plugin is bugged
buoyant moon
Lil too less information?
dire yarrowBOT
XY_MAGIC#2849 has been warned
bronze bluff
sorry
buoyant moon
Can i ask something about this bot bee6
I mean mee6
go ahead (preferable not here, but it's ok)
Where else
dire yarrowBOT
Asking Questions
Users are not restricted to ask in #〉volunteer-support or #463809001273032715
It’s preferred they ask in support channels but we don’t mind for this happening outside there
So don’t feel like minimoding and backseat moderating telling them what to do!
https://cdn.mee6.xyz/s/asking.png
https://cdn.mee6.xyz/s/asking2.png
verbal ridge
Hi, mee6 isn’t warning any member when they use the “🤡” emoji, they’re not allowed to use it and I’ve checked the website, it’s there and set up already
limber knoll
@verbal ridge is it in your bad words list?
verbal ridge
Yes
Now it just deletes the message but it doesn’t show that it gave a warning except in the mod log, and people end up asking why and stuff
limber knoll
automod would warn in the channel the bad words are used in
if you have it as delete it sends a dm message but it isn't a warning
however if the users dms are off they won't see the message
verbal ridge
May I send a screenshot of how I set it?
sacred glade
i got this message, im not in this server. I havent joined a new server for weeks
im just reporting this because this looks like something that can be taken advantage of
wooden mountain
@sacred glade it looks like you joined a server and left a minute later
or 52 seconds later to be exact
wooden mountain
are you sure?
wooden mountain
then change your 2FA settings
sacred glade
and its 12:17 rn
wooden mountain
as changing 2FA will log you out of all sessions
sacred glade
aight
quaint agate
yo sil
marble quest
try using incognito mode please
buoyant moon
Umm what's that sry not gd at discord
marble quest
click the three dots at the top and then click new incognito window
buoyant moon
Omg thanks a lot and why do u have to do it didn't have to do that on my other server
marble quest
it could be something with your cache, or it might just be discord being weird with redirects on android
marble quest
try using incognito mode please
buoyant moon
but what mode is this
marble quest
regular mode currently. you can go to incognito mode by click those three dots on the top and press new incognito tab
buoyant moon
but how many times do you think i did it in
marble quest
what?
cold aurora
Hey <@&193123929701875712> , Im new to this server, so hopefully am doing this properly. I noticed that in the status-updates channel the known issues about the Mee6 bot not working was said to be resolved on the 26th of June. However, it's still not working in my server. Is there something that I need to do on my end to get it working, or would this be an opportune time to report its continued malfunction? Thanks.
cold aurora
The commands that begin with "!" - simply doesnt respond to that command as normal
quaint agate
just 1 channel?
cold aurora
In all channels on my server.
quaint agate
can you access the dashboard?
cold aurora
Not sure what the dashboard is, is that similar to server settings?
dire yarrowBOT
You can access my dashboard at https://mee6.xyz/dashboard, and login with your Discord Account.
or you can use !dashboard in your server for a direct link
quaint agate
Go there
feral wraith
Mee6 does not save the auto-role, when I put the role in the emojis and save, it does not work.
quaint agate
@ support with server id
cold aurora
Okay yeah, im familiar with the dashboard, just didnt realize it was called such. And what am I to do there?
quaint agate
can you load it?
cold aurora
yup, im there
cold aurora
yup, it would appear so
quaint agate
ok what commands are you trying to use?
feral wraith
<@&193123929701875712> Mee6 does not save the custom role, when I put the role in the emojis and save, it does not work. Server id 694618452979220571
can i show images here?
quaint agate
yes if it involves the support case
shrewd walrus
Sory I dont speak taco bell
quaint agate
thats rude
feral wraith
:/
quaint agate
and unsessisary
feral wraith
yes
shrewd walrus
I never mean to offense anyone
feral wraith
sorry i just cant show in english
shrewd walrus
if it bothered you or anyone else I sincerely apologise
feral wraith
but i think you can understand the case
quaint agate
@feral wraith sorry i know the issue and the fix but i cant help you so sorry gatta wait for support
quaint agate
i got yelled at once for telling someone how to fix that issue :|
cold aurora
Jerry ty for your help. Perhaps im pulling a will smith and accusing the wrong bot.
polar trellis
the bot in the moderation category, although it is set not to delete messages on the designated channel, it still removes them there
polar trellis
yes
quaint agate
what part of the mod plugin
polar trellis
even though I set it to not delete on a particular channel in the ignored channels category
quaint agate
what part of it
polar trellis
I'm sorry. I don't understand the question
polar trellis
IGNORED CHANNELS
Messages updated and deleted in these channels will be ignored. This is useful if you have super-duper private channels that you don't want your moderators to know about.
and here I've set up a channel on which to not remove the message if there is too much emotion, etc.
bitter zenith
@feral wraith hey, could you kick the bot and re-invite it to your server?
that should fix the problem that you're having
feral wraith
ok i'll try
polar trellis
I set it to remove too much emotion, bad words, EXCESSIVE CAPS
polar trellis
on the channels, except for what I've marked there to ignore anyway on this channel, he removes
yes
feral wraith
@feral wraith hey, could you kick the bot and re-invite it to your server?
@bitter zenith thank you very much
bitter zenith
sure no problem
noble narwhal
Someone got into the Mee6 bot and started say a lot of bad things
buoyant moon
So I use google translation I have a problem with the bot when I mutate a person can they write messages anyway?
dire yarrowBOT
Having problems muting someone/they aren't muted? Check the following
Prerequisites:
- Moderator plugin is enabled
!mutecommand isn't disabled- Bot has role with Manage Roles and Manage Channels permissions
- Muted role is under MEE6 role
- You're trying to mute someone using
!mute @mention reason, otherwise it will not work
If user got Muted role but still can talk means there's issue with your channel permissions
Go to Channel Settings -> Permissions
- If that's public channel that can be accessed by anyone:
- Set
Send Messagesfor all roles except Muted - Set
Send Messagesfor Muted role
- If that's secret channel that requires *special* role to access it:
- Set
Send Messages Read Messagesfor special role - Set
Send Messages Read Messagesfor Muted role - Set
Send Messages Read Messagesfor@everyonerole
keen solstice
Guys plz help, i just started a server and got mee6 in it. But the mee6 dashboard does not work for me. When i click on a feature, the screen loads and goes blank. PLZ HELP
marble quest
what browser are you using?
keen solstice
marble quest
can you try using incognito mode?
marble quest
can you open the console by pressing Ctrl + Shift + J and take a screenshot of the errors please
marble quest
can you try clearing your cache and cookies please
marble quest
after you clear the cache and cookies, yeah, try again
marble quest
can you try restarting your computer please?
marble quest
np
marble quest
can you try using another browser like firefox
marble quest
edge is not supported
keen solstice
ok
dire yarrowBOT
Internet Explorer? Edge? Safari? Ew... :nauseated_face: It's time to use REAL BROWSER!!!
• Firefox: https://www.mozilla.org/firefox
• Chrome: https://www.google.com/chrome/
• Opera: https://www.opera.com/
Note: If you use Windows XP or Vista, consider upgrading your system to a decent version because these stopped getting updates. Chrome on these are unsupported too so the MEE6 website will not work on it. As an alternative you can try to use Firefox.
marble quest
you can download firefox here
vocal thunder
Why am not able to add mee6 in my discord server ???
marble quest
try using incognito mode please
vocal thunder
But why ??
marble quest
oh, actually, try going directly to the dashboard
dire yarrowBOT
You can access my dashboard at https://mee6.xyz/dashboard, and login with your Discord Account.
or you can use !dashboard in your server for a direct link
marble quest
it looks like it just didn't redirect properly
vocal thunder
Thankfully it works
But don't have idea how to use , any tutorial video specially for mee6 ??
dire yarrowBOT
Nice video that explains how to use the bot
https://www.youtube.com/watch?v=ELT5kYebP-Y
marble quest
this might help 
toxic sedge
dire yarrowBOT
RafGI🥀, that command is disabled in this channel.
dire yarrowBOT
RafGI🥀, that command is disabled in this channel.
misty vault
!rank
dire yarrowBOT
💧дαρюωα ραη💧, that command is disabled in this channel.
distant prairie
wise rune
!rank
dire yarrowBOT
Rawpulse, that command is disabled in this channel.
honest ledge
@wise rune try in #〉commands
wise rune
I have a problem with the bot, writes this - Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening.
code: 61938d775db5417e902898d4d380aeb3
dire yarrowBOT
Marty#6062 has been warned
buoyant moon
Yooo My Mee6 on a Server us broken
SLEEP6 Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening.
code: e175c99031d54fb6b775bdc41af516dd
It says this
stoic mist
@buoyant moon what command?
alpine zinc
Wdym channel hop
buoyant moon
@buoyant moon sorry bro I was just in a hurry and didn't know what channel to put my problem in as I'm new aswell so didnt see bug reports till the last 1
Also that fixed it 🥳 🥳
Thx
You were in #463809001273032715 and hopped in this channel
@buoyant moon contact our support, if this keeps happening
Kk
@buoyant moon how?? Aha DM ?
I was citing the text mee6 gave you
?
SLEEP6 Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening.
code: e175c99031d54fb6b775bdc41af516dd
.
Kk
🥶
wooden mountain
@buoyant moon place yourself in the position of that user and read that conversation again.... Would you like to receive a answer like that?
Try to not be so brute in the future
wooden mountain
Don't you find it a bit of a rude response?
maiden osprey
Why can't I add the mee6 bot to my discord?
buoyant moon
My mee6 won't ban people on my server I am the owner of the server
tired meteor
is the moderator plugin on and does he have ban perms?
and also is his role above the ones you are trying to ban?
wide jolt
sick jolt
what command?
long dawn
Being helped in #463809001273032715
gloomy sigil
I have a problem in logging in mee6 ing my server and it says this> {"error":{"message":"The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application."},"status_code":500}
dire yarrowBOT
peak magnet
Huh?
quaint agate
@peak magnet got a bug to report?
peak magnet
@quaint agate nah
keen glacier
how come the music quiz feature keeps stopping randomly?
quaint agate
try changing server region
buoyant moon
Hey I never had this before:
:SLEEP6: Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening.
code: 30d2be13d2b84393bc0f18715853a2be
quaint agate
command?
buoyant moon
"!rank"
vague vault
for "Reaction Roles", when "Allow members to pick up multiple roles" is turned off. When a user try to react to another reaction after the person reacted before, the previous reaction didn't get unreacted...
slender needle
!android
dire yarrowBOT
vague vault
the one role works, but i expect one reaction too.
if that's how its intended to be well its fine then
quaint agate
no
whats intended to happen is members are only alowed 1 role
not only 1 reaction to the message
frail latch
Hi i have this : SLEEP6 Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening.
code: fd79b4e7f6914e1e8bd44a57f537f9f7
slender needle
Which command did you run to get that?
frail latch
Hummm i search
It's the command warn
Now with the bot he doesn't notice when i use thia command
slender needle
@frail latch can you try !infractions @the same user you warned and see if it gives another error
also check that they are still in the server
slender needle
can you go to your logging channel, then go to channel settings—> webhooks
make sure the MEE6 Webhooks one is still there
frail latch
I am in phone can i view the webhook with my phone ?
slender needle
i think so
marble quest
not on android
slender needle
oh okay
frail latch
I switch on my PC, wait a minute
marble quest
you can on iphone though
slender needle
if you find that easier, go ahead
slender needle
Do you have any automated actions set up? I’m not sure, but the automated actions might be giving the error
slender needle
No, i meant the section below the “automod” section
can you show me a screenshot of the “automated actions” section?
frail latch
Okay wait a minute but i think i disable it
slender needle
okay
slender needle
Click on “moderation”
frail latch
I'm here
slender needle
can you show me what this section looks like?
slender needle
that’s fine
frail latch
Okay 😘
slender needle
can you try doing !mute @user and see if there is an error?
slender needle
can you check if that user has the “Muted” role?
frail latch
Nop he hasn't
slender needle
Alright, do !unmute @user then try !mute @user again
there is probably an error with permissions
dire yarrowBOT
Role hierarchy is important for me to give out roles. Oh and also Manage Roles perm:
https://cdn.mee6.xyz/s/fix_hierarchy.gif
slender needle
^ meaning “Muted” has to be below “MEE6”
slender needle
does the “BOT” role have the “manage roles” permission?
frail latch
Yes i'm sure
slender needle
can you show a screenshot of the role list? (Server settings—> roles)
slender needle
can you try moving the “muted “ role below mee6 or moving the mee6 role above muted? Or double-check that mee6 has the bot role
slender needle
alright, try !mute @user now
frail latch
okay is muted !
slender needle
it works?
slender needle
hmm
i’m not sure what else is causing that
can you ping @ support and wait for staff?
slender needle
No problem
frail latch
Hey <@&193123929701875712> i have a problem
slender needle
^^ see above messages
frail latch
does it keep happening
@ivory blaze yes
ivory blaze
is the user still in the server?
frail latch
yes
ivory blaze
server id?
ivory blaze
try again in 30s
ivory blaze
frail latch
thank @ivory blaze and @slender needle 🙂
slender needle
No problem
buoyant moon
I’m listening to music in my server
slender needle
Do you have a problem with the music? If not, it would probably be better to take it to #〉chat instead
buoyant moon
I need help please !
dire yarrowBOT
I would like to help you, but if you don't tell us what your problem is then I can't really help. Please tell us what your problem is and not that you have one.
compact mica
need help, cant warn people or mute people in my discord server
compact mica
aight
polar ridge
Mee6 is not responding
quaint agate
bot is slow / unresponsive try again in 10min
shell nimbus
That
compact mica
unresponsive for me
fallen panther
mee6 is very slow
dense sentinel
bitter zenith
MEE6 IS A LITTLE SLOW OR UNRESPONSIVE
Staff is looking into the issue.
please be patient but do not DM Staff cuz you can be banned 
wooden mountain
yes, we get to many unneded DM's if we don't include that phrase
buoyant moon
I AM FRENCH, so my english is not nice
Good evening,
The bot does not do the moderation actions itself on the server. How to cure it ?
Thanks in advance
sick jolt
you'll have to enable it
via the dashboard
enable the moderator plugin to begin with @buoyant moon
and I'll guide you through the rest
manic spruce
In the Ava Rose Community server, some of the peoples xp are stuck while others arent pls help
dire yarrowBOT
If I appear to be denying your hard earned experience, or !rank and !levels aren't working properly...
- Make sure Levels is Enabled.
- Check that you do not have a banned role in the levels configuration, and that you aren't in a banned channel either.
- Make sure that I can see the channel you are talking in with "Read Messages" and send messages with "Send Messages".
quaint agate
@manic spruce
manic spruce
ty
buoyant moon
I am trying to manage the bot and it's not working
marble quest
what isn't working about it
what issues are you having when you try/what are you seeing?
buoyant moon
marble quest
try using chrome and going directly to this link
dire yarrowBOT
You can access my dashboard at https://mee6.xyz/dashboard, and login with your Discord Account.
or you can use !dashboard in your server for a direct link
buoyant moon
marble quest
that still isn't chrome
drifting grotto
Hi, I cant get to my dashboard. Im a premium subscriber and didnt realize the bot hasnt been working on my server for 2 days
marble quest
is it just a gray screen? @drifting grotto
drifting grotto
Its doing the loading screen forever
marble quest
can you try using incognito mode please?
marble quest
yes please
drifting grotto
It lets me click my server list and yeah same thing
Every time I try to go to my server dashboard its just forever 3 dots loading
marble quest
can you open the console by pressing Ctrl + Shift + J (on pc) and taking a screenshot of the errors
drifting grotto
marble quest
alright, can you make sure of these two things
- you are an admin or owner or bot master of that server
- mee6 is still in that server
drifting grotto
Owner and yes its still in
marble quest
and do any commands (such as !help) work at all?
marble quest
can you ping the support role with your server id (or dashboard link) saying commands aren't responding and the dashboard isn't loading?
drifting grotto
Wait how do I do that?
marble quest
the support role is just @support and your server id can be found here or you can just send your dashboard link (the url you have in your browser)
dire yarrowBOT
Getting your server ID
Go to your server and use !dashboard then copy this link and give to staff.
Or if that didn't work: open Server Settings in your Discord Server. Select Widget and press Copy ID next to Server ID.
You can also use Developer Mode as an alternative method.
drifting grotto
<@&193123929701875712>
The dashboard isnt loading, premium subscriber, bot is in server, but inacessible
https://mee6.xyz/dashboard/584934876856188951
marble quest
(edit your message to inlcude the "commands aren't responding and the dashboard isn't loading" part as staff will understand the issue)
drifting grotto
Thank you sir
white notch
@drifting grotto can you check again now, it's loading for me
small herald
unresponsive
marble quest
Is mee6 online in your server
buoyant moon
i wonder how much ram mee6 uses
idle flame
it does not work properly a little
foggy leaf
tribal widget
I can't add MEE6 the Login page does not load
limber knoll
@tribal widget chrome?
charred violet
@tribal widget try on Microsoft Edges
stable halo
music can't find anything
ivory blaze
Reported to the dev team
sly oar
there is bug in music
sick jolt
Dev are aware
buoyant moon
I want to report a bug ! On my server MEE6 was out of control and he started to delete and add roles ! And I know that cuz he notified me and tell me I was deliting roles or adding roles ! <@&193123929701875712>
When i do !rank in my server sometimes me6 says There was an error im me6 land and idk how to fix <@&193123929701875712>
sick jolt
Slow card generator cuz of lags in response. pls try again.
marble quest
@buoyant moon mee6 won’t do that on its own, check the server audit log to see who created the roles
marble quest
That’s just audit logs
faint dome
it doesn't say who did it
but who had its roles edited
marble quest
That only shows there was a change, not who made them
buoyant moon
Ooooh ok
thx for the explication
marble quest
Check your actual logs in server settings -> audit logs to see the user that added and removed those roles
fickle cosmos
I can't add Mee6 to my server...
marble quest
What do you see when you try
quaint agate
What dose it say
fickle cosmos
It says
Wait
I show you
Wait
Oh
It works now... The bug is fixed yayayayayayyyyy
Bcos it keeps on not loading now it does
quaint agate
Ok good
fickle cosmos
...
fossil holly
marble quest
try using incognito mode
dire yarrowBOT
ADITYA_FLAME4, that command is disabled in this channel.
marble quest
with what command?
past finch
!play ncs
dire yarrowBOT
ADITYA_FLAME4, that command is disabled in this channel.
marble quest
hmm, try agian in a few minutes, maybe it will work then
buoyant moon
I cant open my MEE6 dashboard in chrome but i can on edge.
quaint agate
@buoyant moon what dose it show on chrome?
buoyant moon
just keeps loading
quaint agate
add blocker or a vpn?
quaint agate
turn it off and try again
quaint agate
try incognito
quaint agate
hmm k
buoyant moon
im deleting cookiesto see if it changes anything
quaint agate
might be the issue could also be cache
slender needle
incognito requires you to sign in again, right?
quaint agate
yes
buoyant moon
yes
slender needle
make sure that you’re on the right account then
quaint agate
hmm probably bad cache
quaint agate
well thats good
buoyant moon
ye im happy
quaint agate
good good
buoyant moon
Thankyou for the help!
quaint agate
Np
jovial halo
hi?
dire yarrowBOT
New to MEE6?
• Please follow the directions in #┊👋・getting-started for our setup and configuration guide.
• The dashboard is at https://mee6.xyz/dashboard
narrow herald
mee6 website down
quaint agate
xD
wooden mountain
@narrow herald what page isn't working?
narrow herald
never mind, it's working now
tawny echo
So I figured I would report this if it hasn't already been reported. I have MEE6 set up to notify me of someone's YouTube uploads on my personal testing server. It just notified me of that person streaming, but their stream is unlisted and from what I can tell was not put out to their subscribers. Don't know if this is a bug or not, but I feel like it's an issue.
wooden mountain
eugh.... yt at it's finest
quaint agate
RIP
tawny echo
Yeah. I figured I would let someone who could use the information know about it. I obviously don't know how MEE6 is programmed, but it does seem unintentional.
wooden mountain
we just sub to yt channels (except it doesn't show in your sub count)
and forward all vids yt sends us to the correct discord servers
and we don't forward vids that are shown to us as unlisted
tawny echo
So it might just be YouTube's fault then?
wooden mountain
it is 100% sure yt fault
tawny echo
I won't worry too much about it then. Cheers.
oblique igloo
I sae that i couldnt change perms
dreamy jacinth
I guess I can report here that Twitch notification doesn't seem to work atm. I cannot get any message on my discord while going live. Tested !help command on the target channel and MEE6 responds.
buoyant moon
dreamy jacinth
oh, thanks.
buoyant moon
Wasnt that the twitter bug
slender needle
maybe try removing and readding the streamer
quaint agate
slender needle
if it isnt working now, that hopefully won’t break anything
buoyant moon
interesting
halcyon pivot
Hello I am trying to warn a player for a innropriote prpfile pic and it wom’t work plz help
profile
quaint agate
what is hapening
halcyon pivot
here I will copy mee6 message
:SLEEP6: Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening.
code: 178622763af24214a781ed7621b97859
quaint agate
try sgsin
halcyon pivot
I tried twice
quaint agate
is user still in server?
quaint agate
did he leave?
halcyon pivot
no
quaint agate
duble check
quaint agate
ok
halcyon pivot
Hmm for some reason I could @ him but he wasn’t on server. Thanks
quaint agate
yep classic Np
buoyant moon
Impossible de connecter mon discord à votre site. 😠
Unable to connect my discord to your site. 😡
quaint agate
screen shot?
buoyant moon
buoyant moon
Yes
quaint agate
what dose it say translated
buoyant moon
"Discord stopped"
quaint agate
ok
dire yarrowBOT
Internet Explorer? Edge? Safari? Ew... :nauseated_face: It's time to use REAL BROWSER!!!
• Firefox: https://www.mozilla.org/firefox
• Chrome: https://www.google.com/chrome/
• Opera: https://www.opera.com/
Note: If you use Windows XP or Vista, consider upgrading your system to a decent version because these stopped getting updates. Chrome on these are unsupported too so the MEE6 website will not work on it. As an alternative you can try to use Firefox.
quaint agate
do that first
quaint agate
ok is it still not workin
granite swift
im on android
quaint agate
ok try in incognito
slender needle
which browser is that?
long dawn
@quaint agate what about the 500 errors?
quaint agate
it is not showing a 500
long dawn
On the first screenshot it is
quaint agate
second one is
long dawn
quaint agate
first need to know what browser
long dawn
Oh ok sorry then
quaint agate
@granite swift what browser is that
granite swift
Damn guys ty soo much
first need to know what browser
@quaint agate samsung internet
I changed it to google
quaint agate
oh ok is it working now?
quaint agate
mhm
quaint agate
Np
slender needle
<@&193123929701875712> bot has very slow responses, website is apparently down ( https://cdn.discordapp.com/attachments/159964091157446656/727758040891392000/unknown.png ), taking forever to load leaderboard on my end
stoic glen
Man
stoic glen
It wont work for me
stoic glen
Ok
buoyant moon
i was planning to release a server today but this happened :(
ooh i think its fixed now
fringe crag
hey uh, new here
basically, people in one of the servers i'm in have been trying to use .!rank, and sometimes it's either taken too long to respond, or failed with the error caaae2cdb49549ad9bd4d9d1efb8046f.
slender needle
try again in about 5-10 minutes
winter flare
!level
tired pilot
ivory blaze
@buoyant moon delete other webhooks from that channel
buoyant moon
I don’t have any webhooks for that channel
ivory blaze
try incognito mode
buoyant moon
It keeps saying {"error":{"message":state not found"},Status_code":400
buoyant moon
oh ok thanks
tender fiber
nao consegui banir uma pessoa
marble quest
O que acontece quando você tenta?
tender fiber
A ação automática falhou
abelinha ;3#9139 deveria ser banido por ∞ mas o MEE6 não tem as permissões necessárias.
[obter ajuda] • [ver as ações automáticas]
aparece isso
marble quest
O Mee6 precisa ter a permissão "banir membros". E o papel do mee6 precisa ser superior ao papel mais alto desse usuário
marble quest
Veja isso
dire yarrowBOT
Role hierarchy is important for me to give out roles. Oh and also Manage Roles perm:
https://cdn.mee6.xyz/s/fix_hierarchy.gif
tender fiber
ok
fickle light
sa
buoyant moon
some servers mee6 is working and some are not
ivory blaze
yep
verbal socket
Music has sucked today it’s a hit and miss
wooden mountain
the !add <song> and !play <song> won't always work indeed
use !search <song> and then a number to select the result
golden knoll
what happened?
wooden mountain
try ctrl + shift + R pls
wooden mountain
works now right?
sleek patrol
Alguem pode me ajudar
nao consigo fazer login da esse erro
{"error":{"message":"The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application."},"status_code":500}
marble quest
Tente usar o modo de navegação anônima.
sleek patrol
Blz
autumn lichen
can someone explain this
marble quest
double check that the user is still in the server
autumn lichen
._.
grim solar
:SLEEP6: Something went wrong in MEE6 land! Contact our support team for instructions if this keeps happening.
code: 129dd633056d4447bfd5f3b6f93d867c
dire yarrowBOT
pls read before asking any other question
https://cdn.discordapp.com/attachments/302245580673908740/526497254648053761/unknown.png
solid urchin
Then I try to login to the mee6 website I get this
{"error":{"message":"state not found"},"status_code":400}
slender needle
copy and paste https://mee6.xyz into chrome and start over
lofty herald
Hello, this is the bug in mobile for Moderator plugin
slender needle
probably an issue with your browser or something similar. can you try requesting a desktop site?
slender needle
Alright
digital lagoon
Auto unmute doesn’t work?
dim harbor
The timer feature has a problem. I tried to set 5min and he sent messages randomly... Any known problem with it ?
wooden mountain
@dim harbor it won't send if the last message in the channel is a timer message
So a message from a normal user had to be in between
bleak gust
Rank command is not working
buoyant moon
@tardy bane what do you mean
buoyant moon
do you have to send a message for every 2 words ? xD
tardy bane
Yeah
buoyant moon
why wouldn't it load, because you we're using a vpn ?
buoyant moon
How do I disable VPN blocker
@tardy bane why did you post this ?
tardy bane
Bruh I
buoyant moon
It's there for a reason
tardy bane
Meant VPN
buoyant moon
You didn't know how to disable your own VPN? I'm sorry, just trying to understand here
tardy bane
;-;
buoyant moon
You know what VPN stands for right ?
tardy bane
Ye
buoyant moon
?
tardy bane
Yes
buoyant moon
Say it so we can make sure we are talking about the same thing
buoyant moon
virtual private network***
ivory blaze
!unban 616144066001895435
ivory blaze
good thing we don't
dense fox
Server name please?
dire yarrowBOT
artin1389#1654 has been warned
bitter zenith
what's the command?
buoyant moon
!add [music]
buoyant moon
thx 
dense fox
!warn @user reason
cyan widget
buoyant moon
hello
dense fox
@cyan widget Does nothing appear in the second box?
dense fox
Does this happen every time?
cyan widget
yes
dense fox
Are you logged into your discord account on the discord website?
buoyant moon
why is there two of the roles
marble quest
refresh the page and they usually go away
buoyant moon
ok thanks
wary mason
I'm not able to add the bot on a server, the error in his invitation link
marble quest
What error?
trim lodge
Hi
quaint agate
hi
quaint agate
might be a bit of lag on your shard
quaint agate
mhm
trim lodge
i have a problem witht he !clear command sometimes it work and sometimes it dosent
sick jolt
how old are the messages?
latent moat
Guys is there a clear all funtion
marble quest
clear all function?
mossy flare
@latent moat If you aim to clear every message in the channel then the only way to do that is to duplicate the channel and delete the old one, discord has a limit of message deletion up to 2 weeks old (unless the channel is younger than 2 weeks old that is)
latent moat
@mossy flare Ok thx
uneven depot
the bot doesn't unmute people when the duration of the tempmute finish
ivory blaze
what was the duration?
uneven depot
1m
wooden mountain
it's delayed
ivory blaze
yeah
wooden mountain
wait 10 to 20 minutes
ivory blaze
will eventually unmute
ivory blaze
👀
wooden mountain
jobs that run after a certain time take a while to get picked up in the system that processed them
same reason that timers take a while to start working
but once started, it's nice on time
uneven depot
4 minutes and still unmuted
wooden mountain
yes, i know
uneven depot
how long will it take ?
uneven depot
wth
dire yarrowBOT
onyx folio
there
feral summit
fixed ty!
gilded heath
idk if its a bug but...
i used !dashboard and it kinda dosent work it opens the link but its showing me this
buoyant moon
Try incognito mode
gilded heath
what is that lmao
buoyant moon
@buoyant moon Dont channel hop
@gilded heath Press on the the dots in top right and click on "Open Incognito Tab"
gilded heath
ok
marble quest
does the !help command work?
charred violet
no
covert cave
When Im on the Mee6 DashBoard and select a server.... it just buffers and never ends..... its been like this for 10min now and i have multiple tabs open
@charred violet u have the correct prefix?
marble quest
@covert cave what happens if you select a different server
charred violet
yes
marble quest
or is it any server?
covert cave
it still buffers @marble quest
marble quest
@charred violet are you able to access the dashboard of that server?
@covert cave can you try using incognito mode?
charred violet
no
covert cave
ill try rn
marble quest
@charred violet is it just a gray loading screen?
charred violet
yes
marble quest
what device and what browser are you on?
charred violet
im on a PC and i use Microsoft Edges
covert cave
it still buffers for me even on incognito
marble quest
@covert cave so you said you have that on multiple servers, do commands work in those servers?
charred violet
But before the web page is working @marble quest
covert cave
yes
faint dome
If no command are working and dashboard doesn’t load, it may be due to a short outage (you can check by looking at the console error)
If it’s the case, either wait a few minutes or kick and invite back @charred violet @marble quest
That was my small contribution 
marble quest
i thought it would be a desync, and i was check that
charred violet
@faint dome tu peut me dire tout ca en français stp
marble quest
because i know staff should look at that
(btw, two people in #〉volunteer-support have desyncs (i think) and at least one still has it)
faint dome
Si le bot ne répond plus d’un coup, et si en même temps le dashboard ne charge plus, ça peut être du à une désynchronisation du bot. Dans ce cas le mieux c’est d’attendre quelques minutes, et si ça se répare pas, kick et réinviter le bot
charred violet
ok merci @faint dome
faint dome
Yeah I’m seeing some random shards restarts rn
But not so long
marble quest
@covert cave can you open the console on one of those servers and press ctrl + shift + j and take a screenshot of the errors
charred violet
Par contre si je le kik et je le reinvite il perd toutes les configurations que j'ai fait? @faint dome
faint dome
Non mdrr
Ce serait stupide de notre part de les supprimer
covert cave
no.... it only show a buffering screen and thats it... what else is there to show?
wait
charred violet
ah ok
covert cave
open the console?
marble quest
open the console by pressing ctrl + shift + j (on pc) and it will show some errors
faint dome
Might be a different shortcut for other apps (that one is for chrome afaik)
marble quest
they already said they were using chrome
faint dome
Oh ok, mb
marble quest
i just don't know if they are on pc or mac
covert cave
it shows nothing as well.... i dont know whats happening
faint dome
333 hidden, top right button. No idea what’s that
marble quest
you have something in the filter, clear that box by pressing the x