#〉welcome
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Hello and a warm welcome to all of our new members! :wave: We're thrilled to have you join our Support Server :heart:
:handshake: Please, take some time to introduce yourself to the community – share a bit about yourself, your interests, and what brings you here.
:scroll: Before you dive in, please take a moment to read through our server rules. We want everyone to have a great time here, and following the guidelines helps create a positive environment for everyone.
We're excited to have you here, and we can't wait to get to know you better. Enjoy your stay! :tada:
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Everyone is welcome to share their thoughts and feelings, however, to ensure that every single user is respected, we have described the rules guidelines on this channel: #〉rules
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For additional questions feel free to contact us.
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Alright! We have multiple ways to support you, so you decide what you prefer!
Knowledgebase
Before reaching out to our support, it can be helpful to check our knowledgebase. Perhaps your question is already answered there, and will save you from waiting! Check it out:
MEE6 Support Portal: https://help.mee6.xyz/
MEE6 Tutorials: https://mee6.xyz/tutorials
MEE6 Wiki: https://wiki.mee6.xyz/
Community
Did you know we have awesome people on our community that are excited to answer your questions too? Try it out in #〉volunteer-support
AI Support
Talk to our well-trained AI Support agent:
- In the bottom-right corner of the Support Portal: https://help.mee6.xyz/
Refunds on Discord
Head over to #〉refunds, where you can get an automatic refund for a recent purchase or renewal.
E-Mail
Do you just want to send an e-mail? No problem! Feel free to reach out to us on support@mee6.bot
Make sure to add the necessary details and your server ID.
DMs
We currently don't offer support in DMs to keep our work transparent, accountable and fair for everyone contacting us via tickets or email.
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