#Game stuck on connecting to epic games services

143 messages ยท Page 1 of 1 (latest)

tulip frigateBOT
tepid sequoia
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I know it's a dumb hail mary but have you tried forcing the game to run as admin?

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there is also currently problems with the matchmaker, so it may actually be to do with that

zenith karma
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Yep i've tried running it as admin

tepid sequoia
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How long have you been having this issue? Just today or for a while now?

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I wouldn't be surprised if it was related to being on the backup matchmaker due to service degradation from the server hosts rn

zenith karma
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I factory reset my pc then it happened

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Playing any other game normally

tepid sequoia
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When was that, how long ago

zenith karma
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That was from yesterday, I reset my pc ( format) then it happened

desert belfry
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@zenith karma Someone else had the same issue (An african player) and it was an issue with his ISP, So if your ISP got no issue.

By default windows enable the use of proxy detection (might be troublesome), so you may disable it and see if it work, just type "Proxy" in the windows search bar and you'll see it, Also it is kinda weird because you wrote a similar thing as him (It happened after resetting my pc) lol.

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If it doesn't solve the issue you can also try to open up a command prompt as admin and try

netsh int ip reset
netsh winsock reset
netsh advfirewall reset

Then restart your comp, be sure to accept when the firewall pop up and don't decline by mistake or it block the ports.

zenith karma
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its all off for me the proxy thing

zenith karma
zenith karma
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I don't think it has anything to do with my ISP, because the game was working perfectly fine, i had to reset my PC due to it having so many files,games etc, and being slow, so i resetted it (format) , and that's when this thing happened

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If anyone knows the solution to this problem please help me

desert belfry
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Doesn't seem to be related to your PC tbh

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You could open the windows ressources monitor and see on LEGION TD 2.exe the ping you have in the TCP fields, at least you would know if it even tries to connect

desert belfry
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not the task manager, the ressources monitor

zenith karma
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Where is that?

desert belfry
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type it in the search bar of windows

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hang on

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this

zenith karma
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Oh one second

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my game is stuck just on this

desert belfry
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Restart the game, and tick again legion TD 2 (the new process) and see if it list anything in the TCP area

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if you have nothing, this simply mean that you can't establish a connection lol

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And when it happen, it can be a lot of things (usually out of your control) <_<

zenith karma
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How do i show the TCP area?

desert belfry
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should be bellow named, "TCP connections"

zenith karma
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Restarted the game, reticked the legion td 2

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here's what i see

desert belfry
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Are you on windows 10 ? somehow my Resources monitor isn't like yours lol

zenith karma
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yep windows 10

desert belfry
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oh

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Wait, you have to go to the network tab

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that's why ^^

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Your screenshot was on the overview tab ๐Ÿ˜›

zenith karma
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Yep i have stuff showing there

desert belfry
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Restart the game and select the new process, and see if it shows up more, usually if it tries to connect but can't, you'll see in the TCP areas, some IP's that are grayed out

zenith karma
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Ok

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I have 2 legion td 2 processes now

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one when i tick shows nothing on tcp

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one gives like 3 things there

desert belfry
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yeah that's because it take a bit to "update" the window, the old process doesn't count

zenith karma
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Mhm so it shows things on tcp, i think that means there's a connection right?

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but why is it not working..

desert belfry
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what's your ping on it

zenith karma
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Latency right? on tcp one is 61 the other is 55

desert belfry
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Ah yeah your ping is fine lol wtf

zenith karma
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ik its frustrating literally tried so many things, used all methods i found on youtube

desert belfry
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I think it's hosted in america (unsure), i live in France but the ping is variable from 60ms to 200ms, while on other game i'm constantly at 34ms of ping

zenith karma
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There is a thread here of a guy who had the same issue and it worked for him, i tried his method but didnt work for me

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the one where he goes to system32 and modifies a folder

desert belfry
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the hosts file isn't the issue

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it is too complex to know the reason as to why you can't establish a connection with the server, Perhaps the server just refuse to connect you as if you were ip banned, If the issue persist you can surely get help from the devs.

You have a clean config and earlier you did reset winsock, Though can you tell what are the IP that are showing up ?

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maybe it can help the devs, honestly if the issue persist you have a better time to open a support ticket and see with them (in case it's an issue on their end)

zenith karma
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The remove server IDS right?

desert belfry
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On the main menu, i have all these

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ah

zenith karma
desert belfry
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Did you try to disable IPV6 ?

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on your network card

zenith karma
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How do i do that?

desert belfry
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cause some games doesn't work well with IPV6 lol

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ok wait

zenith karma
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Im working on it

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watching a vid dw

desert belfry
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๐Ÿ‘

zenith karma
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just unchecked it

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ill relaunch epic games

desert belfry
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yeah

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I also use Cloudflare DNS, in case your ISP DNS sux, you should use them too lol

zenith karma
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Same problem

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damn..

desert belfry
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well yeah, i doubt it's a problem on your end

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But

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you launch the game from Epic games launcher right ?

zenith karma
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Yep

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Tried both ways

desert belfry
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because if you launch LEGION TD 2.exe directly, it won't pass the auth token and u'll stay stuck

zenith karma
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Also launching it as admin

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and launching epic as admin > then the game

desert belfry
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You can try but i don't think it will solve the issue, but it is still better anyway

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go back to the properties of your network card and on ipv4, properties

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then you use the specific dns that is
1.0.0.1
1.1.1.1

zenith karma
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Like this right?

desert belfry
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ye

zenith karma
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Ok it is done

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relaunching epic again lol

desert belfry
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Also it may sound a bit dumb but is your network profile set to "Private" ?

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because from what i've readt on the web, if it is set to Public, some ports are blocked

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when you open your network menu and click on properties (next to the network you are connected with)

zenith karma
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im on ethernet

desert belfry
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same applies to ethernet

zenith karma
desert belfry
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ah ye

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thats good lol

zenith karma
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;/

desert belfry
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And if you use the wifi, what happen ? ๐Ÿ˜‚

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The game doesn't want you to play ๐Ÿ˜

zenith karma
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dunno haha, i dont have a wifi card

desert belfry
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xD

zenith karma
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friends suggested to me i buy it on steam

desert belfry
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well Steam have worldwide servers, but y'know, if it is just to authenticate and at the end it relies on the servers from Legion TD 2 devs, you'll get the same issue

zenith karma
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But im wondering tbh, if it gives me this error that i can't connect to epic games services, If i somehow download a game on epic that needs to be connected online ( not an offline game) wouldnt i get the same error?

desert belfry
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Epic Games have no issue, it is either on your end (but i doubt) or it is an issue with Legion TD 2, it is too hard to figure out and it may be out of your reach

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I guess open a support ticket, open your direct Messages in this discord, and send a message to the "Safety Mole" app

zenith karma
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Thanks a lot for trying to help me, really appreciate it

desert belfry
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And send them your IP, so that they can investigate what's the issue if they have some logging from some endpoint

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@zenith karma And by the way, did you try to use a VPN ? In case it may be that your IP is just blocked from the server, for whatever reason it can be ๐Ÿคทโ€โ™‚๏ธ That's usually the first thing to try, so dunno if u did test.

One thing is sure is that near your Area and in Africa there have been connectivity issues, sometimes it just fix by itself, don't know what's up with this but perhaps you are in the exact same situation <_< only the devs can investigate at that level, If with a VPN you still can't connect then there is nothing else to try.

Can't be an issue with Epic Games because they have servers located in North America,east,west, Centre, Brasil and Europe.

zenith karma
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Ive tried using a VPN

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didnt work aswell..

spark adder
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I have exactly the same problem, stuck on this connecting to epic games serves after formating my pc

spark adder
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Ok, it was problem with update of epic online services. I install Fall guys, it automatically downloaded some updates of epic online services and then legion works xd

zenith karma
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Wait really?

spark adder
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Yes haha

zenith karma
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So it has to be any online game?

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I dont have fall guys on epic

spark adder
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Idk tbh xd

zenith karma
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Ill try to install something simple like among us

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damn even on among us , this is what i get

zenith karma
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Guys I finally found a solution

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I just reinstalled the latest Nvidia driver

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and it worked just fine