#Twitch drops not received

24 messages · Page 1 of 1 (latest)

lofty yacht
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Twitch tells me my account is connected, when i go to legion it also says my twitch account is connected, but im still not receiving any drops after claiming them and restarting game multiple times. It's gone multiple hours since claim but the stash have still not been received.

misty iron
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Me too

viral hull
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What is your in game account name? When you login it should reward your claimed twitch drops @lofty yacht

viral hull
# lofty yacht Spixz

That's pretty weird, I checked your account but the connected twitch account only has some twitch drops from last year but no recent claimed drops

lofty yacht
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I can send screenshot og recent claims later, im headed to holiday right now

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When i get there i’ll try to send some screenshots

viral hull
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I used the twitch API directly and should see all the entitlements but for some reason they're not on the connected account, did you use a different twitch account? otherwise the twitch api might be bugged atm but once you claimed them on twitch they should appear sooner or later

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If you don't feel comfortable sharing any of your account names or ids in public, feel free to submit a ticket here later with full info (the connected twitch account, your claimed drops on twitch with visible twitch account name, etc.) http://legiontd2.com/support

lofty yacht
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Soniccsnor on twitch

viral hull
# lofty yacht Soniccsnor on twitch

Your connected twitch account is "spixzie" though, so you either logged into the wrong twitch account or previously connected the wrong account

lofty yacht
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My twitched used to be named «spixzie»

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I refreshed

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Im on my drive back home and i can show you the details in a couple days

viral hull
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So you have renamed your twitch account? Even in that case it should still work though since it uses your twitch account ID which shouldn't change, weird

lofty yacht
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it does say spixzie here indeed

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but that's strange cause none of my twitch acocunts are named spixzie anymore

viral hull
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That is pretty weird, for now I will just unlink your twitch account and then you should be able to re-link it

lofty yacht
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alright ty

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but here's the strange thing

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on my twitch, it shows me im linked to my steam account and legion account

viral hull
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the steam account link is not relevant but you might have to disconnect from the ltd2 drops connection before you can relink your account

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or just try to relink through the game client, it should instantly relink without asking for the permissions again if your twitch account still has the drop connection

lofty yacht
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ty now it's fixed 😄