Game Crashing/Freezing during Launch. | Trackmania | Page 1

glacial halo Apr 26, 2024, 5:06 PM

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I just installed the game, and for some reason it keeps freezing on me, i might get in the menu, but what ever i do or interact with it keeps crashing. can't really get to do anything in menu. i installed the game like yesterday. the last time i installed it and played it then all worked fine. but now it even struggles to launch.

shadow parcel Apr 26, 2024, 5:06 PM

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?hwinfo

gray pulsarBOT Apr 26, 2024, 5:06 PM

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If you're unsure on what your system specs are, download HWiNFO using the link below and open HWiNFO64.exe.

Additionally, if you were asked to share your specifications - take a screenshot: Click on the System Summary window, press ALT+Print Screen and paste the image into the chat.

HWiNFO Download: https://www.hwinfo.com/download/

shadow parcel Apr 26, 2024, 5:06 PM

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post your specs

violet surge Apr 26, 2024, 5:07 PM

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@glacial halo

glacial halo Apr 26, 2024, 5:07 PM

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violet surge Apr 26, 2024, 5:07 PM

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uhhh

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latest drivers and everything?

glacial halo Apr 26, 2024, 5:08 PM

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everything is up to date

violet surge Apr 26, 2024, 5:09 PM

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go to your Documents folder and rename the existing "Trackmania" folder to something like "TrackmaniaBackup"

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then try launching the game again

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see if that fixes it

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also, do you have openplanet installed?

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if so, you might wanna update that to the latest version

glacial halo Apr 26, 2024, 5:10 PM

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i have not installed openplanet

violet surge Apr 26, 2024, 5:10 PM

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okay

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try the documents\trackmania folder thing

glacial halo Apr 26, 2024, 5:12 PM

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Still nothing

violet surge Apr 26, 2024, 5:13 PM

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so

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you said it's freezing?

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like you can't press anything?

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or is it completely crashing?

glacial halo Apr 26, 2024, 5:13 PM

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yeh

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it keep on freezing.

violet surge Apr 26, 2024, 5:14 PM

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can you record a quick video via obs and show what's happenign?

glacial halo Apr 26, 2024, 5:14 PM

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i could do a phone recording i guess. that's the closest thing i have atm

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but it's like i just get msg not responding and it seem like it has a hard time launching the gmae

violet surge Apr 26, 2024, 5:16 PM

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that's strange

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is this a new PC build or did you do an upgrade recently?

glacial halo Apr 26, 2024, 5:17 PM

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i bought it 3 months ago

violet surge Apr 26, 2024, 5:17 PM

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ok so relatively fresh windows install and everything?

glacial halo Apr 26, 2024, 5:17 PM

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and every game beside trackmania works perfectly

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but not trackmania tho

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yup

violet surge Apr 26, 2024, 5:18 PM

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in the Documents\Trackmania folder, is there a LogCrash file?

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also, how did you install the game

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and do you use any third-party antivirus software?

glacial halo Apr 26, 2024, 5:18 PM

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trought steam

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i uninstalled it becuse someone said it might be the issue when i search trought google

violet surge Apr 26, 2024, 5:19 PM

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okay so now just windows defender?

glacial halo Apr 26, 2024, 5:19 PM

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yeh

violet surge Apr 26, 2024, 5:19 PM

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good

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hmm

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?onedrive

gray pulsarBOT Apr 26, 2024, 5:19 PM

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OneDrive can cause several problems with Trackmania installations:

If you're using OneDrive to back up your Documents folder, things can break when OneDrive runs out of space - it will typically just stop syncing but it can also throw errors and cause file conflicts.
OneDrive occasionally has issues with special characters in file names - this can especially cause problems with map files, causing them to randomly disappear as OneDrive syncs.
OneDrive has an option to serve the backed-up files on demand from the cloud and to delete everything locally (to save disk space). This can typically also cause a variety of issues from corrupted file contents to missing data.

In general, it's recommended to not use OneDrive's back-up feature at all - or to at least exclude the Trackmania/Trackmania2020 folder from it.
You can configure those options in the OneDrive settings (under the Settings and the Backup tabs).

violet surge Apr 26, 2024, 5:19 PM

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this is one thing that could cause issues

glacial halo Apr 26, 2024, 5:19 PM

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i don't have onedrive launched at all

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it's disabled

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all tho, the only reason i disabled it was becuse it were full

violet surge Apr 26, 2024, 5:20 PM

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alright then you definitely want to disable syncing in onedrive

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because that's probably causing issues

glacial halo Apr 26, 2024, 5:21 PM

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mhmm

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i tried everything you told me to try, and nothing works 😦

violet surge Apr 26, 2024, 5:25 PM

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glacial halo i tried everything you told me to try, and nothing works 😦

there's one more idea I have

glacial halo Apr 26, 2024, 5:25 PM

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whats that?

violet surge Apr 26, 2024, 5:26 PM

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start menu -> control panel -> sound -> under playback double click on "jbl quantum one game" -> advanced tab -> change "default format" to "16 bit, 48000 hz (dvd quality)"

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see if that fixes it

glacial halo Apr 26, 2024, 5:27 PM

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dope

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nope, it did't work

violet surge Apr 26, 2024, 5:28 PM

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alright can u just share a phone recording

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of what happens

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@glacial halo

glacial halo Apr 26, 2024, 5:43 PM

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Hope this might give you something 🤔

violet surge Apr 26, 2024, 5:48 PM

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glacial halo

have u tried just letting it run for a while?

glacial halo Apr 26, 2024, 5:50 PM

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It does the same thing either way

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I waited for like 20min ich last time i tries

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Tried

violet surge Apr 26, 2024, 6:18 PM

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yea no clue then mate

full spruce Apr 26, 2024, 7:57 PM

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glacial halo i bought it 3 months ago

is it a prebuild with windows preinstalled?

glacial halo Apr 26, 2024, 8:00 PM

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no

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but the windows is installed correctly, and every driver that is suppose to be installed, as well as up to date,

full spruce Apr 26, 2024, 8:05 PM

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right

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because preinstalled windows installs can often have a lot of garbage with them that messes with a lot of things

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now i'm curious if maybe the MSI motherboard rootkit is potentially having the capabilities for such issues

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the armour crate bs is what i mean

glacial halo Apr 26, 2024, 8:17 PM

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it's not that

full spruce Apr 26, 2024, 8:18 PM

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have you tried previous versions of the AMD graphics drivers

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updating doesn't always have to be the best

glacial halo Apr 26, 2024, 11:02 PM

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i Got to the point where i accualy get ingame. but it keeps crashing every 2 second

full spruce Apr 26, 2024, 11:04 PM

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glacial halo i Got to the point where i accualy get ingame. but it keeps crashing every 2 sec...

what devices do you have plugged into your system

glacial halo Apr 26, 2024, 11:05 PM

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keyboard and mouse

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hand a headset

full spruce Apr 26, 2024, 11:05 PM

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what kind

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model name

glacial halo Apr 26, 2024, 11:05 PM

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corsair k95

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razer naga chrome

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JBL quantum one

full spruce Apr 26, 2024, 11:06 PM

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do you have any crashlogs in documents/trackmania/LogCrash

glacial halo Apr 26, 2024, 11:07 PM

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There is no folder by that name

full spruce Apr 26, 2024, 11:07 PM

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glacial halo JBL quantum one

how do you have that one connected to the PC?

glacial halo Apr 26, 2024, 11:07 PM

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USB

full spruce Apr 26, 2024, 11:08 PM

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unplug your keyboard and headset and launch the game then

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you could even unplug the mouse after you clicked launch

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to have everything unplugged

glacial halo Apr 26, 2024, 11:09 PM

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mhmm, it worked when i unpluged those

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but it seems like the headset might be the issue

full spruce Apr 26, 2024, 11:10 PM

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yeah try through the individual devices then

glacial halo Apr 26, 2024, 11:10 PM

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Indiviual device?

full spruce Apr 26, 2024, 11:11 PM

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have keyboard mouse connected but headset unplugged etc

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that's what i mean

glacial halo Apr 26, 2024, 11:11 PM

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ahh, got a

full spruce Apr 26, 2024, 11:12 PM

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because now you know it's caused by one of your devices

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just gotta figure out which

glacial halo Apr 26, 2024, 11:13 PM

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Not sure why thou, but it accualy seems like it works

full spruce Apr 26, 2024, 11:14 PM

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without headset?

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so keyboard+mouse is fine

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headset is the issue?

glacial halo Apr 26, 2024, 11:14 PM

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no, i got them all plugged in and it works fine

full spruce Apr 26, 2024, 11:14 PM

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wot

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XD

glacial halo Apr 26, 2024, 11:14 PM

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makes so mutch sense

full spruce Apr 26, 2024, 11:15 PM

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uuuh

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what device does the game use in the settings now

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what audio device

glacial halo Apr 26, 2024, 11:15 PM

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i have been struggling with this shit for like 8 hours now. and now it works O.o

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just by unplugging those devices

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and launch it once

full spruce Apr 26, 2024, 11:15 PM

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because it's possible that it tried to load some other audio device beforehand that doesn't actually exist or something

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a lot of these headsets come with multiple outputs and things

glacial halo Apr 26, 2024, 11:16 PM

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yeh, it has like a multi setting, were you can shit from voice and ingame audio

#Game Crashing/Freezing during Launch.