#my subscription expired but it hasn't been a year yet

37 messages · Page 1 of 1 (latest)

gritty cairn
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I bought standard access a month after it came out on Xbox, but I noticed a few weeks ago that it says I have the free access. I already put in a case on the Ubisoft website but it's been three weeks. Pls help

bronze pier
gritty cairn
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Yes

bronze pier
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is your console connected to the internet

gritty cairn
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Yup

bronze pier
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and the purchase hasn't been refunded for whatever reason?

gritty cairn
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I can play royal but not anything else online

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Nope

bronze pier
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and you haven't switched from PC to xbox or from xbox to pc or from ps to xbox or anything?

gritty cairn
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Nope

bronze pier
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no new console either?

gritty cairn
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Nope

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It just stopped working one day

bronze pier
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what access does it display when you go to www.trackmania.com and login with your ubisoft account

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it should say it up here

image.png
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@gritty cairn

gritty cairn
bronze pier
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might wanna double check that that's actually the right ubisoft account then

gritty cairn
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I bought it through Xbox, and my seige stuff is all linked and showing up but not trackmania

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@bronze pier

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I know I bought it cuz I played track of the day and other online things with friends but it's not showing up

bronze pier
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there were a couple of free tracks of the day

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please double check your emails if you actually purchased it and whether it shows up in your microsoft store purchase history

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and there's also a couple free arcade rooms in the rotation that are accessible by starter access

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(the two at the top, live campaign and the rotating schedule)

gritty cairn
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It's whatever, I can't find anything. I'm sorry for wasting your time

bronze pier
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it's all good

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but yea, seems like you didn't purchase it after all

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happens to the best of us 😄

gritty cairn
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Lol I coulda swore on my life I bought but maybe the purchase never went through or something

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Thanks anyway

jovial atlas
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@gritty cairn u played COTD 2023-10-08 #2

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@bronze pier idk if this is a free one or not cuz this would prove it

gritty cairn
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I think part of it is that I played on my husband's acc, and he has club access

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Idk why but I coulda swore I payed for standard tho

hushed depot