WHEA logger event id 17

[ivory sapphire]

can someone help me this problem

My laptop model asus tuf A15 FA506NC

[shut sail]

I'd send it in for warranty if you can.

If not, there's not much you can do. Potential good news is that the errors do not necessarily do anything in the short term.

It may help if you reflash your BIOS just keep in mind it's a hail mary: https://www.asus.com/support/ use your serial number to search up your specific model.

Reinstall your chipset drivers while at it.

[ivory sapphire]

u mean the graphic driver?

[shut sail]

No, they're commonly bundled with AMD though

[ivory sapphire]

Can u tell me specific

What driver

Reinstall

Cause this quite a problem for me when i doing stuff the wifi just gone if this can be fix it would be great

[shut sail]

Find your laptop first on the ASUS pages (with the serial written beneath your laptop no less), then look for the chipset under here:

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Go to Driver/BIOS/Software

[ivory sapphire]

this right

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Click on show all

[ivory sapphire]

here

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AMD Chipset below

[ivory sapphire]

this one

?

send me the date on the driver so i can reinstall

[shut sail]

Chipset, not RAID.

[ivory sapphire]

so 1st chipset?

[shut sail]

Yes, top one is the latest version

Download, install and restart

[ivory sapphire]

It finish

What next

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BIOS update

[ivory sapphire]

It newest

Already

[shut sail]

I mean a reflash, redo it

[ivory sapphire]

Reflash?

[shut sail]

Note: These things are once again a hail mary, it either stops happening or continues until some hardware wears out

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Reupdate / Apply the same BIOS version

[ivory sapphire]

Ehm can u tutorial me how to reupdate( sorry i dont usually touch bios)

[shut sail]

https://www.asus.com/support/faq/1008859/

The BIOS file is on the same page you found the driver, but in a different category

[ivory sapphire]

Oh

Still reinstall newest one

Right

[shut sail]

Yes

[ivory sapphire]

this one right

or BIOS for ASUS EZ Flash Utility

[shut sail]

Yes, if it can be run inside Windows that's the quick solution

[ivory sapphire]

Ok

Can u send me next step

Meanwhile

I install this

yes right

.

[shut sail]

Go on, it will suspend it for you

[ivory sapphire]

Question

Is there any data lost

[shut sail]

Nope

[ivory sapphire]

During this process

Ok

Done

[shut sail]

Good, now you just hope it stopped

[ivory sapphire]

ok

[ivory sapphire]

sadly it still happen

[shut sail]

What exactly is the issue?

[ivory sapphire]

i did test on some game it common happen

like wt

it happen alot in there

[shut sail]

When you refer to this image, what exactly do you mean

[ivory sapphire]

eh just showing it still happen

but

most time when i play game i assuming

[shut sail]

I have to ask again, what is the issue with this image? I'm not a mindreader, is it the WiFi?

[ivory sapphire]

yes

it gone

i have to disable and turn it on everytime

[ivory sapphire]

sometime the driver

unistall it self

or show problem

code 10

the device cannot start if i remeber correct

i also have some stuff related to this problem but idk it is related or not

incase u want to know

there one time i change to my neighbor wifi the problem got fix

i did try this few time

and i am trying it rn

i am having no problem

with the whea

everything still run fine

[shut sail]

Could try to reinstall the Realtek WiFi driver (which is on the same page as you got the chipset one from), but there is a chance the issue solves itself by replacing that module, which is a $20 NIC:

Since this laptop has an AMD CPU there are many WiFi cards that will reject it, so there's a higher chance an "inferior" Intel AX210 will work better, or you could try to look for another Realtek 8852BE somewhere.

[shut sail]

Just to be clear: Code 10 means either driver issue or device failure, so you'd be lucky if downloading & reinstalling the Wireless driver solves it

[ivory sapphire]

I did reinstall driver

But it still doing that

And sometimes it work

It like 30% and 70%
30% it gonna be back normal on it own
And 70% it gonna take while to be normal again

I wanted to go the fixing place but kinda late since the WHEA show too late

And it gonna take sometime for the fix place open again

It lunar new year today

And it a dayoff

[shut sail]

That's the nature of failing things unfortunately, it will fade in and out life.

When you can I'd try to replace the WiFi card, that might be everything

[shut sail]

Ah

[ivory sapphire]

Can u give me model of wifi card

So when it open

I can buy and change it

[shut sail]

Yes, I mentioned it here, yours is the Realtek one: #1472894332620115978 message

[worthy cargo]

codepanda#0 - #WHEA logger event id 17

Since this laptop has an AMD CPU there are many WiFi cards that will reject it, so there's a higher chance an "inferior" Intel AX210 will work better, or you could try to look for another Realtek 8852BE somewhere.

Quoted by codepanda#0 • [133160081142448129] React X to delete · Feb 16, 2026, 12:58 PM

[ivory sapphire]

I will try to see if the problem fix or not after replace it

[ivory sapphire]

A update about problem
The %h encounter an error while applying power or reading device configuration this maybe caused by a failure of hardware or by poor connection

[shut sail]

There are several outcomes to this, either it's just a bad M.2 card or the laptop has worse problems.

The repair shop will be able to tell right away

[ivory sapphire]

i also have blue screen problem

if i let it open too long

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Which error?

[ivory sapphire]

idk

it just lauch

recovery lauch

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https://rtech.support/factoids/bsod/ do this for me

[ivory sapphire]

that all i remeber

sadly no

idk u need this or not

incase u want to check

[shut sail]

The only thing of value would be event viewer:

[ivory sapphire]

Let me reset again and give u the file

[shut sail]

Merci

[shut sail]

Yeah... the WiFi driver is corrupted as well, but maybe no wonder.

A replacement might do the trick

[ivory sapphire]

so

it broke