#random white screen no starting after

110 messages · Page 1 of 1 (latest)

lucid path
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today while i was gaming my pc randomly got a white screen on both monitors. i was listening to music which started to glitch when the white screen appeared. i didnt see anything, i couldnt see my cursor - i saw nothing, except white.
i turned my pc off by pressing the power button for a few secs, but it wouldnt really turn back on. when i opened the case (i cant directly look into my pc, i have a casual black office case) the cpu fan, case fan and the fan of the power supply (hope those are the right terms english is not my first language) were working tho. i noticed that when i started my pc the fan of the graphics card was working but stopped after a few seconds.
normally my keyboard and mouse instantly turn on when i turn on my pc, but they didnt. my monitors also stayed black.
when i turned the pc back off using the power button, it made a small unusual noise which it normally didnt make (see/hear in the video). it also turned off way quicker than usual.
does anyone know what this problem could be? im really not into pcs, a friend built it for me. i have no clue about certain terms or parts. but if someone could help me that would be really nice <3 even if someone could tell me if its a soft or hardware issue would help a lot

woeful turret
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I think its a dead gpu

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Something may have shorted

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What cpu are you running?

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And your GPU

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Both, ask your friend

lucid path
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toaster pc parts basically
either i5 4590 or i5 4570
and gpu is a gtx 1050

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but they were working well

woeful turret
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Damn old pc

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It shouldn't be a problem

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So I need you to try something

lucid path
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not crazy high end games but the stuff i played was working well

woeful turret
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Does your motherboard have an hdmi port

lucid path
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okay wait

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ill try everything u say.

woeful turret
woeful turret
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If it does have one, plug your monitor in there and run off of the integrated graphics on the cpu

lucid path
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not hdmi but some other cable thing i use for one of the other monitors

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should work the same

woeful turret
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You might not have access to your dGPU however at least you can access your pc like this

lucid path
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wait ill try

woeful turret
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...and I was just about to DAMN sleep when another mosquito came

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At least I killed it first try

woeful turret
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what happens when you press the power button

lucid path
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it turns on

woeful turret
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Does it post at all

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Boots into windows

lucid path
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no no no my monitors are staying black

woeful turret
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Ohh

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Show me what the back of your pc has

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The ports

lucid path
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plugged the dvi cable back into the gpu

woeful turret
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okay

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oh my

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this setup brings back memories man

lucid path
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basically the old parts of the friend i mentioned

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lmaooo

woeful turret
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Days of vga

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Anyway

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I think the bottom-most cable is connected to the gpu if im not mistaken

lucid path
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yes

woeful turret
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Ok so the main aim here is to get your monitor connected to the VGA port

lucid path
woeful turret
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Damn

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Wait

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Theres another option that you can probably do

lucid path
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i dont have a vga cable i have a dvi cable connected to my monitor and a hdmi cable on the other

woeful turret
lucid path
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yea they are

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i just plugged the dvi into the motherboard and tried to start it but nothing changed

woeful turret
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yeah i see

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Do you know how to remove the gpu from the pc

lucid path
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i do

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i already tried to put it out and back in if thats what u want me to do

woeful turret
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Nah keep it out

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I am sure the gpu is dead

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Plug the monitor into the dvi on the motherboard

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Without the gpu connected

lucid path
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okay so

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theres this cable going from the gpu to the motherboard

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only plug that out

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completely take it out

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or

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what

woeful turret
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Nah remove the entire gpu from the slot

lucid path
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okay

woeful turret
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And unplug the cables

lucid path
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okay

woeful turret
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(going to the gpu)

lucid path
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have to unscrew it wait

woeful turret
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np

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look try it and tell me what happens

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Im gonna have to sleep now since its 3am

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good night

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cya tomorrow

lucid path
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good nightt!!

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IT WORKED

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i got into my bios.

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youre an angel

woeful turret
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just came back into the chat to say that another mosquito woke me up and its now dead

woeful turret
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Now all you need to do is get that gpu diagnosed or replaced somehow

lucid path
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thank you SO much

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youre an angel i thought my whole pc was fried

woeful turret
woeful turret
lucid path
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its my boyfriends old gpu

woeful turret
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yeah the 1050 is... certainly old

lucid path
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now i have a reason to get a new one

lucid path
woeful turret
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well

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You probably cant play games on your pc until you get a new gpu however your pc will still work

lucid path
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noo i know that

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makes sense

woeful turret
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I recommend installing some drivers for your integrated graphics in the meantime

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Itll help you get the most out of it, hardware acceleration n stuff

lucid path
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i dont think ill need that ill be out of town till wednesday by then ill have a new one

woeful turret
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ah okay

lucid path
woeful turret
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oh okay

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Windows update would have installed some drivers automatically so you should be fine anyway

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Anyway goodnight, have a good day!