Ethernet not working after motherboard replacement | Microsoft Community [Unofficial] | Page 1

flat schooner May 8, 2025, 9:28 PM

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Cpu: Ryzen 7 3700x 3.6ghz
Mobo: Msi B550 MPG Gaming Plus
Gpu:rn a gtx 650ti as a hold me over card till i get my replacement
Ram: 32gb of 3600mhz ddr4 (1x32 my other stick is occupied in another pc)
Storage: 1x 1tb 7200rpm hdd 1x 1tb 5400rpm hdd
Psu: not sure like 500-700w
Case: Apevia ENZO-BK Mid Tower :3
i replaced my Msi B450M PRO-VDH MAX with the board listed above and now my ethernet (and Bluetooth) are not working

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i have my wifi/bluetooth chip from an old unrelated motherboard installed with a pcie adapter so i do have accses to the internet

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all drivers have been updated windows is fully up to date bios has not yet been updated but i dont think that is an issue

flat schooner May 8, 2025, 11:18 PM

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<@&787033266225938472> :3

flat schooner May 9, 2025, 12:03 AM

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okay from the looks of it it thinks the ethernet is a USB device

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and it says unrecognized USB device

vague folio May 9, 2025, 12:11 AM

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flat schooner Cpu: Ryzen 7 3700x 3.6ghz Mobo: Msi B550 MPG Gaming Plus Gpu:rn a gtx 650ti as a...

Did you reinstall Windows after that board swap

flat schooner May 9, 2025, 12:12 AM

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vague folio Did you reinstall Windows after that board swap

no

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never have had to before

vague folio May 9, 2025, 12:12 AM

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flat schooner no

do so

flat schooner May 9, 2025, 12:12 AM

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I don't want to reinstall Windows :p

vague folio May 9, 2025, 12:12 AM

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C'est la vie, then you're probably going to run into weird glitches

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uninstall your current LAN driver and hope it installs the one from your new board

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beyond that you're on your own

flat schooner May 9, 2025, 12:14 AM

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I've already uninstalled the old driver and reinstalled the new one nothing happened when I try and install the driver it says something about The network adapter not being detected and if it's in deep sleep mode to plug in the cable but nun

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and when I try and run the troubleshooter in Windows it just says could not detect driver/ network adapter

vague folio May 9, 2025, 12:16 AM

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It's time to reinstall

flat schooner May 9, 2025, 3:46 AM

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vague folio It's time to reinstall

did not work

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as per normal

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everyone's first solution has to stop being reinstall Windows it never works

vague folio May 9, 2025, 4:09 AM

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flat schooner everyone's first solution has to stop being reinstall Windows it never works

It's a good idea in these cases.

There should be 0 issues having Windows Update find most of your drivers, especially LAN --- can you show what's listed under both Network adapters & Other devices in Device Manager?

flat schooner May 9, 2025, 4:11 AM

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just updated my bios gimme a minute to get my pc back on

flat schooner May 9, 2025, 4:20 AM

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vague folio It's a good idea in these cases. There should be 0 issues having Windows Update...

well it made me redo my PIN cuz of the bios update and while it was loading the screen went black and my cursor is still there

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and I can still move it around but black screen

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I was hoping the win+ctl+shift+b would do the trick but nope

vague folio May 9, 2025, 4:23 AM

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that's for graphical failure, not a corrupted Windows unfortunately

flat schooner May 9, 2025, 4:23 AM

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well I was hoping it was a graphical failure that's why I did it

vague folio May 9, 2025, 4:24 AM

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Aiai, that sucks.

flat schooner May 9, 2025, 4:26 AM

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I should have just left my computer alone and said screw the ethernet

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either way restarting it got it back on for now

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Is there anyway I can bypass me needing the pin and just use my password when it says set up my PIN

vague folio May 9, 2025, 4:28 AM

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you can try your password yes

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but if it asks you to set it up... chances are you're screwed with that

flat schooner May 9, 2025, 4:29 AM

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I did specify in the above message it says "set up my PIN"

vague folio May 9, 2025, 4:29 AM

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does it let you proceed when going through those instructions

flat schooner May 9, 2025, 4:30 AM

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nope just freezes on the "just a moment" screen now

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I can exit it and go back to the login screen but that's not very helpful

vague folio May 9, 2025, 4:30 AM

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thought so...

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I have no quick and easy solution for that unfortunately, it's another Windows reinstall

flat schooner May 9, 2025, 4:41 AM

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useless, i got it on windows update it doing its thing after its done if its most likely still not working ill show you device manager

flat schooner May 9, 2025, 4:54 AM

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vague folio I have no quick and easy solution for that unfortunately, it's another Windows r...

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no "other devices" section

vague folio May 9, 2025, 4:55 AM

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flat schooner

Okay, LAN is entirely missing. There should be a Realtek driver in there..

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are there any question marks around in Device Manager in general?

flat schooner May 9, 2025, 4:58 AM

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this is the only thing

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no question marks tho

vague folio May 9, 2025, 4:58 AM

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Not the best sign either, is anything plugged in that USB port?

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I'm starting to think this motherboard is somewhat DOA

flat schooner May 9, 2025, 4:59 AM

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idk what usb port it is but seeings how everything i got plugged in is working prolly not

vague folio May 9, 2025, 5:00 AM

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flat schooner this is the only thing

Double click that USB, go to Details > In the dropdown menu under Property, select Hardware ID and copy paste that here

flat schooner May 9, 2025, 5:01 AM

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vague folio May 9, 2025, 5:02 AM

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ugh

flat schooner May 9, 2025, 5:03 AM

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vague folio May 9, 2025, 5:04 AM

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This is everything that should've been required to make it work, even Microsoft's own driver would've worked...

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I'm going to say the LAN port is faulty

flat schooner May 9, 2025, 5:10 AM

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when i try to install the driver from the website

vague folio May 9, 2025, 5:13 AM

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:(

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I'm sorry

outer talon May 9, 2025, 5:18 AM

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After a motherboard replacement, reinstall network adapters completely. Check if the adapters is enabled in Device Manager. Some motherboards require specific chipset drivers before network adapters function properly.

flat schooner May 9, 2025, 5:20 AM

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outer talon After a motherboard replacement, reinstall network adapters completely. Check if...

you didnt even look through chat did you

uneven sleet May 9, 2025, 5:21 AM

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flat schooner i have my wifi/bluetooth chip from an old unrelated motherboard installed with a...

did you try installing drivers...after unplugging the pcie adapter ...that you are using...to get internet?..

flat schooner May 9, 2025, 5:22 AM

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yes

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i did that just before reinstalling windows

uneven sleet May 9, 2025, 5:24 AM

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welp!... there was a good chance...that pcie adapter caused some issues...
if you think you did test it..then using linux live session is your only option..to confirm whether its hardware or software issue...

flat schooner May 9, 2025, 5:24 AM

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and i just wiped my fucking ventoy drive uuuuhhhggggg

uneven sleet May 9, 2025, 5:24 AM

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it doesnt take long to recreate...

flat schooner May 9, 2025, 5:24 AM

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alright ill be back in a bit

uneven sleet May 9, 2025, 5:25 AM

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also...remove that pcie adapter..

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if you are using it..

flat schooner May 9, 2025, 5:25 AM

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uneven sleet it doesnt take long to recreate...

ik just annoying

flat schooner May 9, 2025, 5:25 AM

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uneven sleet if you are using it..

i am at the current moment

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i gotta go track down my lapto

flat schooner May 9, 2025, 6:19 AM

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uneven sleet welp!... there was a good chance...that pcie adapter caused some issues... if y...

well the live boot shows no sign of Ethernet...

vague folio May 9, 2025, 6:20 AM

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In all likelihood it came DOA or there was an accident with the stand-off screws

flat schooner May 9, 2025, 6:21 AM

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well it was "renewed"

vague folio May 9, 2025, 6:21 AM

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ah, a refurb gone wrong

#Ethernet not working after motherboard replacement