get issues with drivers

[warm notch]

I recently installed Windows 11 and encountered driver issues — I don't have internet access. I tried installing the official HP Victus drivers (for my specific model), but it didn't help

and i can't have internet from usb or ethernet

[modest apex]

can you show a photo of device manager?

[warm notch]

I just turn off my pc🥶

but

device manager write like I don't have problems with drivers (internet)

but it just says that you are not connected to the network and there is no icon to connect to Wi-Fi

[modest apex]

would help to see

[warm notch]

When I downloaded Windows on my old laptop there were no such problems.

[sage raven]

I would have assumed as much, unless the old laptop was identical spec then it isn't a comparison worth looking into

it is odd that all forms networking are broken though

seems unlikely to be a driver imo

[warm notch]

then what

[timber scaffold]

1. are you sure you downloaded the right driver
2. have you tried USB tethering with your phone

[warm notch]

1 yes
2 yes

I downloaded the driver installation setup for my laptop model, but after installation nothing changed

but I have 2 laptops through which I downloaded the drivers and put them on a flash drive

[timber scaffold]

It's possible you downloaded a different driver for a different chip, some models bundle them all together on the same page

I.e there are Intel, Mediatek, Atheros and Realtek chips under the same category

And if all fails, installing the LAN driver and using USB tethering should be a success

[warm notch]

I would be grateful if someone could help me install the drivers

[timber scaffold]

Do you know which motherboard you use?

[warm notch]

no but I have a link to the site where I bought the laptop, I can send it

[timber scaffold]

If you type in your serial number / SN on https://support.hp.com/us-en/drivers/laptops that'll help you

Example: Choose your OS, which is probably W11 and go down to the Driver-Network section:

[warm notch]

yes i do this but with my model

[timber scaffold]

From here, download the driver which comes with your model:

• If you have an Intel WiFi card, grab the Intel WLAN, Bluetooth driver and so forth

If one driver doesn't work, try another like Realtek

[warm notch]

yes i install and steal get issue with internet