#Windows Blue Screen Errors

101 messages · Page 1 of 1 (latest)

gleaming rover
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I got this pc from my mom who told the pc has periodically blue screen errors and indeed it had.
The blue screen error used to reappear within every 10min-15min and sometimes even less at the point I couldn't even use the pc as I want.
So I reset the hard drive (an SSD of 953Go) and reinstalled Windows 10 22H2 , activating the windows by the way.
The blue screen error seemed to have vanished, I used the pc from morning to night and now it re-appeared and has become persistent again and I re-did the whole reinstallation. And the result was the same ( after many hours of manipulation within a day), the blue screen re-started.

gleaming rover
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Critical Process Died

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Unexpected Store Exception

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Kernel Data Failure or similar

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BSOD mentioned sometime vid.sys

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I have got all those errors

hybrid vesselBOT
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In order to better understand the root cause of your BSODs, hangs, or crashes, please answer the following questions.
1. What is the bugcheck code it crashed with? (It'll be something like SYSTEM_SERVICE_EXCEPTION or PAGE_FAULT_IN_NONPAGED_AREA)
2. Is this the first time it happened?
3. Did anything change shortly before the BSOD occurred? (Installed some software, connected a new device etc.)
4. If repetitive in nature, how often does it happen?
5. What version and build of Windows are you on? (Run winver to check)
6. Have you made sure Windows and your drivers are up-to-date?
7. Are any of your components overclocked?
8. Is this a laptop, desktop or another device?
9. Has your machine encountered any impacts, water damage etc. recently?
10. Have you checked that your machine is sufficiently cooled? (Clearing dust, replacing thermal paste etc.)

If possible, please also complete the following:
1. Go to C:\Windows\Minidump and upload the newest .dmp file to the chat with your answers.
2. Open Event Viewer go to Windows Logs > System > Save All Events As and upload the .evtx file to the chat with your answers.
3. Open msinfo32, go to File > Export, then save and upload the .txt file to the chat with your answers.

tribal stag
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With emphasis on uploading the dmp files

gleaming rover
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  1. Critical Process Died (the last BSOD showed that)
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  1. No
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  1. No, Nothing Changed, except I was playing a game or Navigating
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  1. It's indeed repetitive and it occurs like every 15 to 20min, sometimes it can takes 30min.
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  1. Win 10 22H2 - Build of OS is 19045.4780
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  1. Yes, I have.
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  1. Negative, They are not.
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  1. A Laptop
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  1. Negative.
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  1. I cleared the dust only.
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I can't find C:\Windows\Minidump

gleaming rover
tribal stag
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But thanks for the event viewer, helps too

gleaming rover
tribal stag
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Oh... I'd try to remove some RAM sticks (one at a time) till the issue goes away or not

gleaming rover
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Removed one at a time and still

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the issue didn't go away

tribal stag
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What is your PC model number or motherboard model? At best, it's a disk driver issue

gleaming rover
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my disk is an SSD

gleaming rover
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I don't know the model number

tribal stag
gleaming rover
tribal stag
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the motherboard model doesn't help too much here unfortunately, only with custom PCs

gleaming rover
tribal stag
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Merci

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Okay, this is a new record in amount of storage drivers.... Let's keep this simple and run the updater

gleaming rover
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ok

tribal stag
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in particular, we want this one

image.png
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at least based on this:

image.png
next dagger
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that event is a warning

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it's nothing concerning..

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@gleaming rover one of your latest events contains an NMI whea logger

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this actually can related to cpu iirc

gleaming rover
next dagger
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no idea how does that relate to what i just said

gleaming rover
next dagger
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@gleaming rover

  • Go here and download it https://github.com/Spec-ify/specify/releases/download/v1.4.0/Specify.exe
  • Run it as admin
  • Click Start, then wait
  • On the browser and website it opens copy and paste the link to this channel
    This retrieves no personal info
    It just gives relevant info which are dump files, system specs, etc
    Make sure to accept the thing related to dump files, pretty sure there's prompt that asks you it
next dagger
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in no reason those shud be checked

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they limit your shit

gleaming rover
next dagger
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why?

gleaming rover
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now my pc can use its full power

next dagger
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they shud be unchecked

next dagger
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...

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your pc uses full power if it wants to, depending on your power plan and load..

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those checkbox limits your cores and how much memory is allocated

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uncheck those shit and save the settings and restart...

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and stop touching something you dont understand..

gleaming rover
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Ok I'll uncheck if you say so

gleaming rover
gleaming rover
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idk if you can access via the link above

tribal stag
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That NVMe drive is going to need to be replaced, I suggest you back up your files if you haven't already

gleaming rover
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Are u telling I need to replace my SSD drive?

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My hard drive?

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I just got Kernel Data Inpage Error

tribal stag
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ye

gleaming rover
gleaming rover
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I might need some help here

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At the down left part with the 2 blue bars

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Is that a place where I can insert an HDD?

gleaming rover
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I have a fully working HDD from my 1st PC

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I'll insert that into this pc

tribal stag
gleaming rover
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But when I launched the pc, it showed only the SSD drive

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My HDD has already win10 installed in it

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Why doesn't it show up on the pc ?

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Nb: that HDD is on mbr and my SSD is gpt

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Idk if that plays a role in this

tribal stag
gleaming rover
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That's the problem

tribal stag
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Use a disassembly (video) guide for your specific laptop model, they detail all the placements

high swift
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This is a brand new install and you have static core set along with a memory limit?

tribal stag
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static core was changed after linking specify, I hope

high swift