#Laptop Has Become Severely Laggy

141 messages · Page 1 of 1 (latest)

robust acorn
#

Hello, Microsoft support, I seem to be having a problem with my Computer, I don't know what caused this to happen but after downloading some things off the internet my laptop has become severely laggy, and laggy to the point where I can't play games or run processes like discord without massive lag spikes, even while writing this it has become laggy. Before I could run many processes at a time without any lag, I have 32 gigs of RAM and I was barely using my CPU. I tried booting in safe mode though there are still lag spikes, can someone please help me I don't know what to do.

image.png
wicked kettle
#

Try to do an full pc scan whit Microsoft defender

#

And send the results of the scan

pine glacier
#

Also Dr.Web cureit! Might be useful for scanning

slim steeple
#

Asides from that (viruses are likely not the case), this issue could quickly become a hardware issue

robust acorn
#

i was downoading a game

#

though it seems many others downloaded it from the same source

#

my specs are fine

robust acorn
drowsy ridge
#

do a full scan with bitdefender and malwarebytes

#

so as hitman pro

#

kaspersky, eset

robust acorn
#

1 sec

robust acorn
#

Running them all now, Hitman Pro & Malware Bytes Finished

image.png
drowsy ridge
#

what the hell are these programs?

#

C:\Users\gjami\Desktop\Games\ULTRAKILL.v2024.05.13\ULTRAKILL_Data\Plugins\x86_64\steam_api64.dll, wth is this? are you cracking?

robust acorn
#

....

#

possibly

drowsy ridge
#

what is this

image.png
robust acorn
#

I dont even know

#

it seems like a trojan

#

that was a while ago though

#

does just deleting it work?

drowsy ridge
#

no

robust acorn
#

damn

drowsy ridge
#

go to that path, and see if that dll is there, drag and drop it to virustotal, and share the link here

#

or i cud just do it automatically using frst

robust acorn
#

up to you

#

my laptop is in your hands

drowsy ridge
#

no it isn't

#

fine then

#

Download can be obtain here - https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

  • Once installed
  • Run it and when the Windows smartscreen shows up
  • Click More Info
  • Click run anyway or keep anyway`
  • Then in the FRST window, click scan. Let it, it might take a while
  • Once done, upload the FRST.txt and Addition.txt to the server. The location should be in the same location as where FRST is.
    Note: This is a legit system scanner that is trusted, if you think it is a virus it is not. It's false positive
robust acorn
#

Alr scaning now

#

should i do the virus total method aswell?

drowsy ridge
#

nah, i can do it, once i know the path of where they are when you send the frst logs

robust acorn
#

ah

#

well

drowsy ridge
#

tho the hitman pro one just showed bunch of false positives

robust acorn
#

yep

#

here is virus total, sorry, i shoulda waited for your answer

drowsy ridge
#

pls actually send the link

#

not a pic

#

pic is useless, in this context..

robust acorn
#

oh mb

drowsy ridge
#

where th you get this?

#

this is for terraria i se

robust acorn
#

yea

#

even with the trojan my laptop ran

#

fine

#

still an issue though

#

big issue

#

Btw the scan has finished

drowsy ridge
#

and i think that mozglue one is also a trojan

image.png
robust acorn
#

Ah, I dont even know what mozglue is

drowsy ridge
#

all of that file has of mozglue dll execution parents are full on red with multiple detections

#

so it cud also be virus

#

even tho it isn't flagged here

image.png
robust acorn
#

Hmm

drowsy ridge
robust acorn
#

You think this may be the issue for the lag?

#

Because these files have been here for a while i guess.

#

You also said i cant just remove them, right?

drowsy ridge
#

wth is ithis?

image.png
#

this exe looks like it messes with registry

robust acorn
#

It makes my taskbar clear

#

I know my laptop is filled with crap, its pretty old

drowsy ridge
#

also wth is this

image.png
drowsy ridge
#

your laptop is filled with files and trojans making it slow

#

that's normal to happen even without the trojans

robust acorn
#

Ok

#

Is it norma to happen even after the trojans have been here for a while?

#

they have been her for probaly months

#

all the same files and barley any new ones

drowsy ridge
robust acorn
#

Damn

#

DAMN

#

I think I Learned My Lesson

drowsy ridge
#

why do you crack shit?

#

i mean if you do that you are just asking for malware to party with you

robust acorn
#

that is true

#

though I apparently dont do enough reaserch

#

I crack because of money

#

I cant get a job

#

Though it seems like it has come to an end

#

I apologize for my inconvenience, I appreciate your work and help. It seems as though my own greed has ruined me.

drowsy ridge
robust acorn
#

I just have 1 more question please, how do i remove it all?

drowsy ridge
#

i linked you to it

#

you nuke your windows

#

i cud remove it manually, but that's a waste of time

#

and im lazy so i dont do it

robust acorn
#

Nuking windows removes it all right

drowsy ridge
#

yes, all your files

robust acorn
#

And there is no other way

#

(╥﹏╥)

robust acorn
drowsy ridge
#

i linked you to it above

robust acorn
#

Not to nuke

#

i mean manually

#

1 by 1 Remove The Trojans

#

I beg of you good sir

robust acorn
robust acorn
#

Im stressing out right now

#

Thank You For Your Time And Consideration, I Appreciate It All.

#

I will leave this unsolved though

#

in case there may be another way.

robust acorn
#

@drowsy ridge It seems as thought tampering with it all has upset it, randomly applications and files completely deleted off my computer, then whatever was left was highlighted in red before I shut it off on my own

#

Does that sound normal

#

Please

#

I’m sorry

slim steeple
robust acorn
slim steeple
#

😔

robust acorn
#

I had everything on there

#

I had it all

robust acorn
slim steeple
#

I'm sorry it happened.

robust acorn
pine glacier
#

adwcleaner is also good

slim steeple
#

I just can't recommend it in good conscience if it's russian. Whether it's Kaspersky or Dr. Webb... They probably clean well, but serve other purposes too.

wicked kettle
# robust acorn I had it all

mayabe for safely recovering the data you should ask to an pc repair shop, mayabe they can still recover the data but im not sure if they do that, you should try to ask them

robust acorn
wicked kettle
#

sorry