#File Explorer randomly opens by itself (PLEASE CHECK THREAD)

19 messages · Page 1 of 1 (latest)

foggy cosmos
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Recently I been having issue with my PC where File Explorer randomly pop out out of nowhere even though I’m not using the keyboard. I tried by closing File Explorer but in just a millisecond it will opens by itself again. I thought maybe my keyboard is having some issue so I tried changing the USB port & using another keyboard, it’s still the same. I got so frustrated and tried by force shutdown my PC and power on back, but I encountered another issue where it stuck on the lock screen. I can’t move the mouse cursor and the keyboard was not responding at all. After a few minutes, my keyboard and mouse worked and I logged on my PC but after 2 minutes I still encountered the same issue again and again. Then I thought that my PC has virus or being hack wireless through my home network. So, I tried by running antivirus with my WiFi disconnected and connected but there where no suspicious attack or virus in my PC. Then, I came to the decision to Factory Reset my PC. After installed and setup up my PC I still get the same issue. I was so mad, that all the effort I tried to fix it doesn’t work at all. Then, when for asking help at the Microsoft Official Discord Server, but no one can’t help and they said that they haven’t encountered this issue before. So, I Googled about this issue and saw a few articles where this issue encountered by some users because of a bug in the OS. So, I just leave my PC turned off and wait till Microsoft releases a new update to fix this issue.

CHECK THREAD!

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(14 February 2024) Malaysia Time Zone:

My brother told me that his PC which has the same specs as my PC has a new update which is (KB5034765) for 23H2. So I rushed to my PC and turned on and the File Explorer wasn’t randomly opening by itself. Then, I when to Windows Update and install the update. Meanwhile, I saw a few article where the recent update as I mentioned above has the File Explorer problem solved and I was so happy to see that. After the update has installed, I restarted my PC. Then, it boots up as normal and I logged in my PC. I wasn’t encountering the issue that I mentioned. I was so relieved and happy that Microsoft fixed the bug. But unfortunately, a few minutes the same issue happened. It opens File Explorer by itself again. I when to close the tab and just a millisecond, it opens by self again. My heart literally dropped as I have an interview via Microsoft Teams tomorrow and I have no other PC and I’m currently broke and jobless.

Why would such thing happen? Anyone who has encountered this before or has a solution for this please help me. I don’t want to lose my favourite company. Thank you

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boreal perch
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Have you considered factory resetting the computer so that it's as good as brand new

ivory temple
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23H2 actually resolved that issue

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or your Windows installation is beyond repair.

candid kindle
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What is the explorer opening at. Like what app/directory is it opening with? Is it just opening without a directory as though you clicked the folder?

foggy cosmos
foggy cosmos
boreal perch
foggy cosmos
ivory temple
foggy cosmos
foggy cosmos
boreal perch
foggy cosmos
boreal perch
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since you said you don't care about your data, that'd be a guaranteed solution that takes 15 minutes,

foggy cosmos