Account hacked | Microsoft Community [Unofficial] | Page 1

coarse chasm Dec 30, 2023, 2:17 PM

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Guys
My account got stolen can i get it back if i have the order id that microsoft gave me or just the screenshot of the received order
Heres the hacker ign in HYPİXEL SERVER MİNECRAFT : OrangeWybel
how can i save the account with microsoft support or aything
pls dm me and help
i can still play on the account lol but hes offline
so
he doesnt login
if he does
gg
please

lone yacht Dec 30, 2023, 2:19 PM

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1st off, server rules forbid dm support to help protect users like yourself from malicious advice and scams

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2nd off the only way to recover an account is to fill out the Microsoft account recovery form

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https://account.live.com/acsr

coarse chasm Dec 30, 2023, 2:27 PM

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lone yacht 1st off, server rules forbid dm support to help protect users like yourself from...

but

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the hacker

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changed the email

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so it says

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this account does not exist

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when i enter the old email

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before it got changed i mean

lone yacht Dec 30, 2023, 2:30 PM

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Changes to security details result in an email notification being sent to your recovery details and your main account - either of those should have a copy of the new alias

coarse chasm Dec 30, 2023, 2:33 PM

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lone yacht Changes to security details result in an email notification being sent to your r...

do i send the alias to you?

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like the new added email

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i found it

lone yacht Dec 30, 2023, 2:34 PM

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No, you fill out the account recovery form with it.

coarse chasm Dec 30, 2023, 2:34 PM

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oh

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thank you

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i will text back to here

coarse chasm Dec 30, 2023, 2:37 PM

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lone yacht No, you fill out the account recovery form with it.

alright, i sent the form to support, but microsoft services are offline i guess on saturday and sunday, is that true? or they will text me back this week

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also, i think i created a new account with my email i am just trying to save right now, i will close the account

lone yacht Dec 30, 2023, 3:54 PM

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Support availability varies from region to region

coarse chasm Dec 30, 2023, 4:09 PM

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hey

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@lone yacht

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it all ended i guess

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they changed the email again

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i cannot fill the form

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i don't know whats the email now

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:(

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coarse chasm Dec 30, 2023, 5:00 PM

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lone yacht Support availability varies from region to region

I only have the order id and last 4 digits of my card right now, nothing else

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Just this

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If this doesnt work

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I lost my account

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Forever

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I guess

lone yacht Dec 30, 2023, 5:57 PM

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coarse chasm i don't know whats the email now

if you don't know the current alias, you cannot recover the account - as far as i am aware, the limit on how often the primary alias can be changed is twice a week so the longer the period of time from the account being hacked to you attempting to recover it, the harder the recovery process becomes

lone yacht Dec 30, 2023, 5:58 PM

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coarse chasm I only have the order id and last 4 digits of my card right now, nothing else

a lot of questions are asked like your name, address, date of birth etc - i'd expect you to be able to correctly answer those during the process

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Microsoft, alongside most other online services offer ways to protect your account to prevent this from happening, MFA being one of the best ways to ensure you and only you can access your account. That alongside following best practices, using a secure, reputable password manager, different passwords across different sites, different aliases if you want to go that far and so on.

coarse chasm Jan 1, 2024, 7:58 PM

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lone yacht if you don't know the current alias, you cannot recover the account - as far as ...

no, i just cannot fill the ASCR form

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but there is still a small chance to get my account i've learned everything about it yesterday

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thanks for trying to help anyways

#Account hacked