#My laptop is stuck in a restart blue screen loop with error
1 messages · Page 1 of 1 (latest)
can you boot to safe mode? https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234
Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.
No I can't even boot to the safe mode it goes back to the same screen
ok well by that stop code this is an OS issue
it probly kept killing svchost.exe
reinstall using usb
Is this the only way to solve it ?
yes
since you can't even boot to safe mode or regular
you can try repairing using usb tho
The easiest and best way yes. altho you can keep your files by not deleting the partition you're installing on. Your files will be in a windows.old folder afterwards.
Can you tell why this happened I mean the reason behind it ?
Cuz it was working perfectly till this afternoon
could be anything like a update going wrong or a shutdown going wrong etc etc. cant really tell for sure without dump files and even then it still cant really be told 100%
And if I do this can I get the original windows that I got with the laptop ?
Yes aslong as you get the same version media tool
Ok thanks a lot for the help 🙂