Missing Realtek HD Audio Driver, can't redownload | Microsoft Community [Unofficial] | Page 1

scenic minnow Oct 9, 2023, 9:39 PM

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So, complex issue. My audio isn't working anymore after I installed a new GPU, and I noticed that there is no Realtek drivers/applications on my PC for some reason. Upon trying to redownload them, the downloader gives error -0001 "No driver supported in this driver package."
Want to uninstall and reinstall it? Not installed in the first place.
Want to do a legacy install? Doesn't show up in the list. (unless I missed it)
Want to download the installer online and install? Error.
Even tried registery editor, but got stuck there, too.

-Windows 10
-Speakers work fine on their own. (Logitech Z313)(tested with other devices)
-Only given sounds are when speakers plugged in and turned on, which gives a hum normally, heightening hum when PC turning off, and high ringing when PC muted.

Please don't tell me this is a hardware issue. I just bought a new GPU and I'm on an already-replacement MOBO.

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This is what I see when I try to download RTHDAD btw.

scenic minnow Oct 9, 2023, 10:26 PM

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I'll test the old GPU and see if it works with audio.

GPUs make no difference.

scenic minnow Oct 10, 2023, 5:03 PM

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.

finite cairn Oct 11, 2023, 2:26 AM

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Realtek has so many RTL audio chipset models.
It's either
A) Download the drivers from your computer/motherboard manufacturer
B) Know your RTL audio chipset and download the driver that support such model.

scenic minnow Oct 12, 2023, 12:42 AM

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finite cairn Realtek has so many RTL audio chipset models. It's either A) Download the driver...

A) Downloaded and installed "Realtek(R) Audio," which did not fix. Tried both auto installer and direct download.
B) How do I find the RTL audio chipset?

finite cairn Oct 12, 2023, 12:53 AM

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Did you download from the manufacturer's site?

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B) check the device descriptor

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do you even have realtek audio chip on your motherboard? not all motherboard have realtek audio chip on them.

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what's your motherboard model/manufacturer?

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also show your device manager output and expand the Sound, video and game controllers devices, and also other (unknown) Devices

scenic minnow Oct 12, 2023, 1:23 AM

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finite cairn also show your device manager output and expand the Sound, video and game contro...

It has a realtek audio chip in it, yes. It worked perfectly fine before I installed my new GPU.

ASRock H310CM-HDV/M.2

finite cairn Oct 12, 2023, 1:30 AM

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it's installed and configured perfectly.
what's the actual issue here

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https://www.asrock.com/mb/intel/h310cm-hdvm.2/index.asp#Download

ASRock H310CM-HDV/M.2

Supports 9th and 8th Gen Intel Core™ Processors (Socket 1151); Supports DDR4 2666; 1 PCIe 3.0 x16, 2 PCIe 2.0 x1; AMD Quad CrossFireX™; Graphics Output Options: HDMI, DVI-D, D-Sub; 7.1 CH HD Audio (Realtek ALC887 Audio Codec), ELNA Audio Caps; 4 SATA3, 1 M.2 (PCIe Gen2 x4 & SATA3); 4 USB 3.1 Gen1 (2 Front, 2 Rear); Intel Gigabit LAN

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Use the driver package that comes from your motherboard manufacturer, or update the driver using Windows Update or via the Device Manager.

scenic minnow Oct 12, 2023, 9:14 PM

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finite cairn Use the driver package that comes from your motherboard manufacturer, or update ...

Got the driver from the mobo's downloads. Installed fine, as shown, but still doesn't fix the problem I've got.

#Missing Realtek HD Audio Driver, can't redownload