#MS edge is crashing and reopening without my actions

1 messages · Page 1 of 1 (latest)

grizzled dawn
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I am also sitting in the tech support vc and I am willing to stream the issue if someone is ready to help me out.

maiden helm
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Well that looks like a permission issue

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run powershell as admin

grizzled dawn
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ohh ic ic

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can you vc if you dont mind?

maiden helm
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no

grizzled dawn
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well thank you , the powershell ran the command finally...

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the problem is sill persisting, is there any other way out?

maiden helm
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Has to be a different issue now

grizzled dawn
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let me give you a bit of context

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i apologise for being stupid in the past but like a week back or something i was downloading movie subtitles and i ended up getting a trojan in my pc

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now the malware is gone

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i have removed it and used malware detection apps to cross check whether the system still has malicious files or not

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the system is clean now but still the problem is persisting

maiden helm
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Well in that case, do a reinstall

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a full reinstall

grizzled dawn
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of windows?

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the thing is since my dad has important files in the system i can do a complete clean install or a factory reset ;-;

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also idk why but whenever i open ms edge setting it shows this at the top

maiden helm
grizzled dawn
grizzled dawn
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is there a way i can still keep the files

maiden helm
grizzled dawn
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an reset the system

grizzled dawn
maiden helm
grizzled dawn
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ahh ;-;;

maiden helm
grizzled dawn
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is there no way out?

grizzled dawn
maiden helm
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funny

grizzled dawn
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which i use most of the times, but my dad uses it occassionally

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like once a week or something

grizzled dawn