GPU connection issues | Microsoft Community [Unofficial] | Page 1

blissful hollow Feb 7, 2023, 12:42 AM

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My GPU won’t connect to my pc, it doesn’t register it even when it’s plugged into it and the fan is turning like normal. I don’t know what has happened, it was working perfectly fine on Saturday then just stopped on Sunday. I’ve been trying to fix it since Sunday afternoon and it’s now Tuesday.

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That’s what I’ve tried, I don’t know how to explain it so I hope pictures will do

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Now the graphics card won’t even come up on device manager

finite bear Feb 7, 2023, 12:45 AM

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Did you do anything before this started to happen?

blissful hollow Feb 7, 2023, 12:46 AM

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No, I logged off on Saturday, went back on Sunday and it wasn’t working

finite bear Feb 7, 2023, 12:47 AM

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Is this a PC or a laptop?

blissful hollow Feb 7, 2023, 12:47 AM

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Pc

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Windows 10

finite bear Feb 7, 2023, 12:47 AM

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And you have integrated graphics or is it just broken?

blissful hollow Feb 7, 2023, 12:47 AM

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I have the stuff saved if you need

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I have an intergrated but it’s not strong enough for any games or anything. It can barely hold more than 4 tabs

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CPU is an i5-2400 2nd gen

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GPU is NVIDIA GeForce GT 1030

finite bear Feb 7, 2023, 12:48 AM

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That CPU is practically old, and if you didn't do anything, something might have gone wrong with the CPU.

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So you have the GPU?

blissful hollow Feb 7, 2023, 12:48 AM

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Yeah

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In the PC rn

finite bear Feb 7, 2023, 12:49 AM

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HDMI cable is plugged into the graphics card or the motherboard?

blissful hollow Feb 7, 2023, 12:49 AM

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It’s not a HDMI it’s one of the white ones with the screwy parts at both sides

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The HDMI isn’t connecting to the tv

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But the card

finite bear Feb 7, 2023, 12:50 AM

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So the cable is in the card?

blissful hollow Feb 7, 2023, 12:50 AM

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Yeah

finite bear Feb 7, 2023, 12:50 AM

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Can you try re-plugging it into the motherboard?

blissful hollow Feb 7, 2023, 12:51 AM

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Did that, friend who’s really good w pcs told me to unplug it then run the pc for 5 then turn off n plug it back in

finite bear Feb 7, 2023, 12:51 AM

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It should use integrated CPU entirely.

blissful hollow Feb 7, 2023, 12:51 AM

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Still didn’t work

finite bear Feb 7, 2023, 12:51 AM

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I mean, re-plugging it into the motherboard and trying to update drivers, running games.

blissful hollow Feb 7, 2023, 12:52 AM

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Sunday, me n my dad tried to move it down a slot but that did nothing either

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Yeah, tried that :/

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Now it’s not even coming up in Dev Manager

finite bear Feb 7, 2023, 12:53 AM

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I think that either CPU or GPU is somehow broken already.

blissful hollow Feb 7, 2023, 12:54 AM

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Ahhh both are gonna be a pain

finite bear Feb 7, 2023, 12:54 AM

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Can you check if your GPU is visible anywhere in Device Manager?

blissful hollow Feb 7, 2023, 12:55 AM

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I’ve tried to open it normally n I’ve tried to look in hidden connections or something n it’s in neither

finite bear Feb 7, 2023, 12:55 AM

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Did you have multiple GPU's/CPU's in the past?

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On that PC and that OS.

blissful hollow Feb 7, 2023, 12:55 AM

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blissful hollow Feb 7, 2023, 12:55 AM

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finite bear Did you have multiple GPU's/CPU's in the past?

That’s the first one

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For both

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Pc was a prebuilt one n I’ve only had it around 1 or 2(?) years

finite bear Feb 7, 2023, 12:57 AM

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My guess would be that:

GPU has broken
CPU is now used for graphics but it doesn't have the proper drivers to work, or maybe there is a conflict with GPU drivers for graphics
However, I'm not an expert.

blissful hollow Feb 7, 2023, 12:57 AM

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Any ideas on how I can check that I haven’t tried already?

finite bear Feb 7, 2023, 12:59 AM

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Have you tried using drivers from official Intel website:
https://www.intel.com/content/www/us/en/products/sku/52207/intel-core-i52400-processor-6m-cache-up-to-3-40-ghz/downloads.html

Intel

Intel® Core™ i5-2400 Processor (6M Cache, up to 3.40 GHz) Downloads...

Intel® Core™ i5-2400 Processor (6M Cache, up to 3.40 GHz) - Download supporting resources inclusive drivers, software, bios, and firmware updates.

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Neither of these drivers support Windows 10, but there is a chance that the newest driver may work (manufactured in 2015, for Windows 8.1, nearly before Windows 10 release).

blissful hollow Feb 7, 2023, 1:00 AM

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Gonna try it now

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:/

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finite bear Feb 7, 2023, 1:02 AM

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blissful hollow

I wouldn't like to experiment with PC that is not mine, so have you tried to find drivers manually for these devices with yellow triangles?

blissful hollow Feb 7, 2023, 1:03 AM

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Uhh no not yet

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finite bear Feb 7, 2023, 1:07 AM

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I meant this (I guess it will be in other language for you):

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But basically the first option that comes after you right-click on the yellow triangle devices.

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These devices exactly:

blissful hollow Feb 7, 2023, 1:09 AM

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I’ve updated my CPU but the only ones that come up with yellow triangle is PCI simple communication controller n Video controller

finite bear Feb 7, 2023, 1:09 AM

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Sure, did you try to install drivers for them too?

blissful hollow Feb 7, 2023, 1:10 AM

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They’re both installed

finite bear Feb 7, 2023, 1:10 AM

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So they are no longer showing any problems?

blissful hollow Feb 7, 2023, 1:10 AM

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Or it says uninstall or disable

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The first one wouldn’t let me install, the second one is

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That’s the second one

finite bear Feb 7, 2023, 1:11 AM

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Try again.

blissful hollow Feb 7, 2023, 1:11 AM

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It came up with a ? In a circle when I clicked close

finite bear Feb 7, 2023, 1:12 AM

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Try to install again.

blissful hollow Feb 7, 2023, 1:12 AM

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M can’t find the GPU

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I can try to take the GPU out n put it back in again?

finite bear Feb 7, 2023, 1:13 AM

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I think that is the good idea.

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I think I will have to go, however if that doesn't work, you can temporarily try to unplug the GPU, uninstall drivers for both (with yellow triangle), try finding drivers for both like previously, and maybe they will be recognized as CPU integrated, which would be the temporary solution for this issue.

blissful hollow Feb 7, 2023, 1:16 AM

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I’ll try once I’ve checked the GPU again, gonna let it sit on for 5 then I’ll put it back in

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Take care though n thanks a lot for trying to help

finite bear Feb 7, 2023, 1:17 AM

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Sure, I guess you aren't plugging it on/off with the PC being on?

blissful hollow Feb 7, 2023, 1:17 AM

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No no, I’m making sure the pc n battery are both off before I do anything like that

finite bear Feb 7, 2023, 1:18 AM

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Okay, so have a nice day - I have to go.

blissful hollow Feb 7, 2023, 1:18 AM

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You too, stay safe

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Uh

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Gonna try to do more tomorrow so any more tips will help. Almost 2 am so need to sleep

blissful hollow Feb 8, 2023, 1:08 AM

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It’s working again!

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How do I close this

#GPU connection issues