HELP

[night heart]

Hi guys, Im using windows 11 rn. For some reason, only for my laptop, my network isn't working. It says connected without internet/No internet, secured. I have tried resetting my network, changing my dns, restarting a few thousand times but it still doesn't change. I didn't know where else to go so I am asking it here if you can help.

[desert tree]

did u install the drivers

[night heart]

yes

[desert tree]

what error code does it says in device manager?

[night heart]

actually im not sure. I didnt really change anything. it was working in school, In the bus it took some time to start but I was able to get it to start, then once i got home it connected to the wifi but didnt give internet.

[night heart]

How do I check that 😅

[desert tree]

go to start

then search for device manager

go to network adapaters

and itll show ur internet adpaters

[desert tree]

i think u should reinstall the drivers

or it doesnt works, its most likely ur adapter is gone

[night heart]

how do i fix that

[desert tree]

can u show me the error code pls

[desert tree]

replace ur adapter

[night heart]

one sec

[night heart]

physically?

[desert tree]

yes

[night heart]

How coudl that have happened? Physical damage?

[desert tree]

i dont see an issue there

[desert tree]

no i changed my mind

ur adapter is working fine

[night heart]

oops i sent that from the wrong laptop

this is the laptop thats fine

[desert tree]

💀

[night heart]

its wierd using 2 laptops simultaneously my bad

[desert tree]

u have 2 laptops?

[night heart]

my sisters

[desert tree]

i have 1 pc thats very low end with pentium cpu😭

u can see my specs in my name

[night heart]

4gb ram op

[desert tree]

no it bad

[night heart]

Here

[desert tree]

can u please click on that icon which has a sign

idk like download icon thingy

[night heart]

the black mark is on the screen of the laptop

[desert tree]

no i mean

that icon

realyek pxie gbe family controller

click on that

[desert tree]

yeahh do what it says

click enable device

[night heart]

done

[desert tree]

now try

if ur internet works fine

[night heart]

it says ure internect access is blocked

[desert tree]

see ur router

[night heart]

?

[desert tree]

i think

u can try reinstalling the drivers

or i think ur antivirus is blocking

[night heart]

how do i reinstall the drivers?

[desert tree]

i think u recieved a CD/DVD when u purchased ur network adapter

cd has the drivers

or u could try searching the drivers for ur device in goggle

[night heart]

im on a laptop\

with no internet

[desert tree]

use ur mobile

[night heart]

where i didnt get cd drievs

[desert tree]

go to google

and search for it

the drivers

[night heart]

which one do i install?

[desert tree]

2nd one

[night heart]

@desert tree Thank you so so much for your help man. I fixed it. Turns out my antivirus was blocking my internet

i turned it on and off and now its alright

Tysssssm

<3

[desert tree]

ok

make sure to mark this thread as solved