Mouse Disappeared | Microsoft Community [Unofficial] | Page 1

quick imp Nov 24, 2022, 7:11 PM

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mfs

haughty axle Nov 25, 2022, 3:46 PM

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Have you tried another mouse?

quick imp Nov 25, 2022, 4:39 PM

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yes

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multiple mice

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the mouse doesn’t appear on the screen at all

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whatever mouse i use it comes up with driver error in the settings menu

haughty axle Nov 25, 2022, 5:01 PM

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Have you tried using different Port?

quick imp Nov 26, 2022, 11:56 AM

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yes

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pretty much every port

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@haughty axle

quick imp Nov 26, 2022, 12:25 PM

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to be more precise, this is what i see in dm

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along with driver error under the mouse in settings

quick imp Nov 26, 2022, 12:47 PM

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update: i found what’s missing

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how do i fix this though ?

quick imp Nov 26, 2022, 2:19 PM

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keyboard stopped working now - i give up

haughty axle Nov 26, 2022, 3:22 PM

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run sfc /scannow in administrator cmd

quick imp Nov 26, 2022, 5:51 PM

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can’t do much if my keyboard isn’t working

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ima just reset bios and see what that does

haughty axle Nov 27, 2022, 1:00 PM

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That is not gonna do much cuz your keyboard and mouse drivers are in windows not the BIOS

plush thunder Nov 27, 2022, 1:22 PM

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@quick imp

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Hey let me try to help

plush thunder Nov 27, 2022, 1:23 PM

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haughty axle run sfc /scannow in administrator cmd

I don't think .cur files recovers through SFC scan.

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He will have to import the .cur file from working machine into his computer

plush thunder Nov 27, 2022, 1:24 PM

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quick imp ima just reset bios and see what that does

Resetting BIOS won't fix this issue

quick imp Nov 27, 2022, 1:33 PM

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it did

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secure boot is causing it

quick imp Nov 27, 2022, 1:34 PM

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plush thunder Resetting BIOS won't fix this issue

whenever i change os type to "windows UEFI" from "other OS", my mouse and keyboard just stop working

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so i know that much

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toggling legacy USB doesn't work either

plush thunder Nov 27, 2022, 1:36 PM

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Why are you changing it from UEFI to legacy?

quick imp Nov 27, 2022, 1:37 PM

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when i installed windows 11 secure boot was off automatically

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so changing from "other OS" to "windows UEFI mode" turned secure boot on

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but when my pc turned on, i couldnt get passed the lock screen

plush thunder Nov 27, 2022, 1:39 PM

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I see

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Is it working now?

haughty axle Nov 27, 2022, 1:39 PM

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Ooh I got it

quick imp Nov 27, 2022, 1:39 PM

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ive done everything i can

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so i pray you guys know a lot more than i do

plush thunder Nov 27, 2022, 1:40 PM

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You can't just change Windows from legacy to UEFI like that

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You actually have to install it in UEFI mode if you want to use it in UEFI mode

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Changing it like that can corrupt a lot of files happened to me happened to my friend, every single program we tried to open it gave us a DLL error

quick imp Nov 27, 2022, 1:41 PM

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i got lucky

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wait 1 sec

plush thunder Nov 27, 2022, 1:42 PM

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Can you try turning off secure boot?

quick imp Nov 27, 2022, 1:42 PM

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it is off

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it's the boot mode

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in order to load the keys, windows boot mode has to be UEFI, and not the "other OS" mode, whatever that is

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otherwise, the keys wont load and i get errors like this

plush thunder Nov 27, 2022, 1:43 PM

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I see

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Unfortunately that can only be fixed by installing the Windows in UEFI mode

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@haughty axle What you got?

plush thunder Nov 27, 2022, 1:43 PM

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haughty axle Ooh I got it

.

quick imp Nov 27, 2022, 1:46 PM

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im done for then

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cuz i cant do anything in UEFI mode

plush thunder Nov 27, 2022, 1:47 PM

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Why can't you just re-install the Windows in UEFI mode?

quick imp Nov 27, 2022, 1:47 PM

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1 second

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this is roughly what my bios secure boot looks like - not my pc

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OS type is in windows UEFI mode

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when I try to run my pc exactly how the settings are there, my USB devices just don't work

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meaning i cant get out of the lock screen

plush thunder Nov 27, 2022, 1:49 PM

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but when you boot in other os you are able to use your PC just fine?

quick imp Nov 27, 2022, 1:49 PM

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yes except secure boot is off

plush thunder Nov 27, 2022, 1:49 PM

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Okay

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Let's fix this i got it

quick imp Nov 27, 2022, 1:49 PM

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i cant really run modern programs

haughty axle Nov 27, 2022, 1:52 PM

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I'd recommend you to just install the windows 10 iso and reinstall windows while keeping your files.
This might be the best way to fix your issue

plush thunder Nov 27, 2022, 1:52 PM

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Go to BIOS
Turn off Secure Boot
Switch OS Type to "Other OS"
Start PC again.
Once in Windows, download the fresh ISO file of Windows 11 from this link: https://www.microsoft.com/software-download/windows11
Open the link
Scroll down till you can see "Download Windows 11 Disk Image (ISO)".
Select "Windows 11 (multi-edition ISO) from drop down menu.
Press "Download".
Now chose your language and press "confirm".
Now press "64-bit download" button
Wait for the ISO to download

After that contact me

plush thunder Nov 27, 2022, 1:52 PM

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haughty axle I'd recommend you to just install the windows 10 iso and reinstall windows while...

Don't worry I got it

haughty axle Nov 27, 2022, 1:52 PM

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plush thunder Don't worry I got it

k good

quick imp Nov 27, 2022, 1:52 PM

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thanks u guys so much

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ill try that rn

plush thunder Nov 27, 2022, 1:53 PM

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No problem

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You should know that all your program settings and programs will be uinstalled

haughty axle Nov 27, 2022, 1:53 PM

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also include the step to reset bios settings to default

plush thunder Nov 27, 2022, 1:53 PM

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haughty axle also include the step to reset bios settings to default

He already did that

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Only these settings are problematic which we can fix

quick imp Nov 27, 2022, 1:57 PM

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this may take a while to download

plush thunder Nov 27, 2022, 1:58 PM

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It's okay

quick imp Nov 27, 2022, 2:15 PM

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plush thunder It's okay

okay i have the iso

plush thunder Nov 27, 2022, 2:15 PM

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Do you have a flash drive?

quick imp Nov 27, 2022, 2:16 PM

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probably somewhere

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i'll look

plush thunder Nov 27, 2022, 2:16 PM

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okay find it and plug it in your pc

quick imp Nov 27, 2022, 3:59 PM

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will probably have to buy one

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i usually have some idk where they are

plush thunder Nov 27, 2022, 4:55 PM

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Yeah you will need one sorry

quick imp Nov 27, 2022, 5:26 PM

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i have found some but they’re no more than 1GB :/

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will have to wait until tmwr before i can do anything

plush thunder Nov 27, 2022, 5:57 PM

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Okay keep me updated

quick imp Nov 28, 2022, 5:05 PM

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@plush thunder i have the usb

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8GB

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i’m assuming the iso file should go onto it ?

plush thunder Nov 29, 2022, 1:06 AM

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8 GB isn't enough sorry

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You need at least 16GB

haughty axle Nov 29, 2022, 2:06 AM

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plush thunder You need at least 16GB

I think this is for windows 11 not 10

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So he could download 10 on it to run it temporarily

quick imp Nov 29, 2022, 4:13 PM

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okay well can i just know what to do once i have the usb

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so i can just do it when i get it

quick imp Nov 30, 2022, 6:29 PM

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@plush thunder

quick imp Nov 30, 2022, 10:27 PM

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okay well i now have a 16GB usb

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so ill wait to hear from you

plush thunder Dec 1, 2022, 4:22 AM

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16gb is optimal for windows 11 look at their website

plush thunder Dec 1, 2022, 4:23 AM

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quick imp okay well i now have a 16GB usb

Okay sure sorry I was away now I am back I can help you

haughty axle Dec 1, 2022, 10:14 AM

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plush thunder 1. Go to BIOS 2. Turn off Secure Boot 3. Switch OS Type to "Other OS" 4. Start P...

@quick imp follow this

quick imp Dec 1, 2022, 2:39 PM

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i did i have the iso downloaded

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and the usb ready to use

quick imp Dec 1, 2022, 5:02 PM

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haughty axle <@444916599393353740> follow this

secure boot is off

haughty axle Dec 1, 2022, 5:35 PM

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Yes then please proceed with the next steps

quick imp Dec 1, 2022, 6:11 PM

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i have the iso on the usb

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idk how u want me to install it tho

plush thunder Dec 2, 2022, 9:29 AM

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Okay now you have the ISO file?

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Follow these steps:-

Move ISO out of the USB and place it in your Windows
Download Rufus (Search Google)
Once it's downloaded the you can follow these steps or come to voice chat with me:

https://appuals.com/create-windows-11-bootable-usb-installation-media/#:~:text=Option 1%3A Make the Windows 11 ISO Bootable on a USB Flash Drive via Rufus

quick imp Dec 2, 2022, 3:44 PM

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ok thanks

quick imp Dec 2, 2022, 9:27 PM

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@plush thunder should i press ok?

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nvm i got it

quick imp Dec 2, 2022, 10:37 PM

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have system on uefi, csm boot order is prioritising uefi drivers first, idk what to do

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i can’t even use my pc anymore by launching it from the main device

#Mouse Disappeared