Required media driver missing

[umbral copper]

I tried a lot of steps like using 2.0 usb disabling sata putting 3.0 usb on auto disabling secure boot but can t manage to make it work

[hoary rapids]

Either your windows is corrupted or your mobo drivers didn't come pre installed with the os

Had the same thing happen to me. Downloaded a older version of windows and it worked

[umbral copper]

thank you

[hoary rapids]

Your welcome

[icy sun]

Do you have an Intel CPU and M.2 storage?

[umbral copper]

no

i have amd cpu

ryzen 5

[icy sun]

huh...
weird

are you using RAID?

[wind portal]

This is the message translated:
A required media driver for your computer is missing. This can be a DVS, USB or hard disk driver. If you have a CD, DVD or USB flash drive with the driver, insert it now.
Note: If the Windows installation media is in the DVD drive or on a USB drive.
you can safely remove it for this step.

[umbral copper]

yes @icy sun

[icy sun]

ah that explains
you might need an AMD RAID driver then

[icy sun]

What CPU is it?

[umbral copper]

one second

amd ryzen 5 2400g

[umbral copper]

@icy sun

[icy sun]

hmm
can't really find any storage drivers on the AMD website

[umbral copper]

so what I do?

[light kestrel]

Whats your motherboard model?..(along with chipset name like B450 or A320 for example)..

[umbral copper]

AMD A320

[light kestrel]

OEM model?...

[light kestrel]

Like is it asus msi or gigabyte ?..

[umbral copper]

I think gigabyte

[light kestrel]

if it is gigabyte!..then tell the full name...like gigabyte a320-s2h or ds3h ..or something

or you could type msinfo32 in the windows search box( press windows key and then type)...and check the motherboard model!...provide screenshot of it!

[umbral copper]

I have linux installed

[solar glacier]

Well he’s reinstalling Windows so

[light kestrel]

boot into BIOS/UEFI... and head into system tab and look for this information!...you will see the full model name of it like this for example!..

[surreal ether]

This is a problem, a weird problem, I had this, you need to use a different imaaging software, use Rufus, allot better, this happens due to the file getting imaged too fast!

Since you installed Linux use a different computer running windows to image

[orchid portal]

My, my
You should set your bios to it's default settings and get your data drivers on an USB. You can use ventoy to have both the ISO of windows and the missing storage drivers. I don't know if you are using the latest windows 10 ISO but you should.

[orchid portal]

You are dual booting?

If yes, installing windows will wipe grub and you no longer will be able to boot to your linux distro.
Taken from Linux mint forums

[surreal ether]

What app are you even using to image? Because the media driver error only happens ( well coming only happens) because of the imager they use, like when I installed windows from Linux, I used galena and got this error, then I booted my Mac into a windows thingy, then I installer Rufus, and got past this error.

[orchid portal]

The mint forums also mention ventoy as the best solution for installing windows

Rufus is not supported on Linux systems

[surreal ether]

Yeah. Great thing.

[surreal ether]

But like that was the solution for me on another computer, so I can’t really figure what a good program would be for Linux?

[orchid portal]

Based on my research only ventoy can be used on Linux systems to install windows

Rufus doesn't work neither balena etcher. Based on actual search

[solar glacier]

Why wouldn’t BalenaEtcher work

[orchid portal]

Because it only works with Linux ISOs it says

It will refuse to flash a windows ISO

[solar glacier]

lmao that’s weird then

[orchid portal]

You can try if you don't trust the search results

[solar glacier]

I trust you

[surreal ether]

I tried it, and flashed my windows 11 iso sho shitty and go the error that we’re tryna fix rn.

[umbral copper]

so with what should I flash the usb

[umbral copper]

?

[orchid portal]

With ventoy. Then copy the iso you want to boot to it

[dusty shadow]

i tried but rufus wont start up at all, i tried reinstalling it aswell and using the portable version

trying to just use wine for rufus doesn't work because it cant detect drives

I'm gonna try startup disk creator but i doubt it'll work

nevermind

[light kestrel]

Now thats..an old thread...that didnt get resolved...
@umbral copper hope you managed to solve it...

[light kestrel]

Are you the same person.. @umbral copper?
Or you encountered...issues of your own?

[dusty shadow]

Issues of my own sadly

[light kestrel]

open a new thread...or head to #tech-support

[dusty shadow]

👍

[surreal ether]

actually quickly can you try out a tool called Ventoy?

https://ventoy.net usually its meant for multi-booting. but ussually works.

[dusty shadow]

Already did

Didn't work

[light kestrel]

Can you show me...what you see?..

During not detecting drives...

[light kestrel]

Laptop or desktop?...

[dusty shadow]

Laptop

[light kestrel]

Full name?..

[dusty shadow]

I'll send image of device name because I don't know the model completely

And device name is the model

[light kestrel]

Boot into bios...and look for an option thats says...vmd...(probably in advanced tab or something)

Disable vmd...and save bios settings...and try again!

[dusty shadow]

That one?

[light kestrel]

Yep!..disable it...and save bios settings..

It should work!...

[dusty shadow]

Still giving the same error

[light kestrel]

Hold for a moment...

[light kestrel]

How did you prepare the usb?...using which app?

[dusty shadow]

I only used a ventoy usb to boot the ISO from my downloads folder

[light kestrel]

And from where..did you download the iso file?..

[dusty shadow]

From the windows site where you install the media creation tool

Only option was to set the iso up yourself though

[light kestrel]

-> unplug all external devices...including mouse...
Except the usb..ofc!
-> double check..if vmd is indeed disabled in bios...
-> boot the iso in...wimboot mode from ventoy...

[dusty shadow]

Even my charger or can that stay in

[light kestrel]

You can keep that...also check if you are using raid or ahci mode...

in bios...

[dusty shadow]

Where do i see that

[light kestrel]

Boot or storage tab..

[dusty shadow]

Storage tab doesn't really exist and boot shows nothing

[light kestrel]

Also..you downloaded the iso..directly or..using media creation tool?

[dusty shadow]

Directly

[light kestrel]

That pc uses windows or linux?...

[dusty shadow]

Linux

Ubuntu

[light kestrel]

Exactly as I thought...

I believe something went wrong...when you copied the iso to the ventoy usb...

Since its cached..during copying..

[dusty shadow]

Wait I didn't copy it tho the iso is inside my downloads folder I just search for it inside ventoy

[light kestrel]

Huh?..

[dusty shadow]

You can browse your files for iso files inside ventoy

Even if ventoy is on a usb

[light kestrel]

You mean...you can load iso from a different location?...

[dusty shadow]

Yep

[light kestrel]

dont do that..try to copy the iso...to the usb...
Redownload the iso..if you can

Load iso...from the usb..not from another drive.

[dusty shadow]

Ok, will take a while tho

[light kestrel]

Redownloading...would be a better choice..

[dusty shadow]

Ok

[light kestrel]

But sure..if you want to use the already downloaded iso..

[dusty shadow]

Nah the download isn't too slow

Rather the copying

[light kestrel]

Report back..also for the copy part...make sure..its copied successfully... because its cached.. even though ubuntu says copy is successful..

[dusty shadow]

So it isn't actually copied fully?

[light kestrel]

It loads..the data to the memory first...then from memory to the usb..

[dusty shadow]

Oh

So should I just wait till the message that says copying dissapears fully

Because normally it just stays

[light kestrel]

You can open..sys monitor..and check memory usage..increasing and decreasing during copying...

[dusty shadow]

So if usage goes down again it's done?

[light kestrel]

Its up-down scenario... till it stops..

There is a command to ensure the transfer process...
It was rsync command or something...I forgot

[dusty shadow]

Cpu went completely low when I started transfering

[light kestrel]

Only focus on memory usage...

Is it increasing now?...

[light kestrel]

See the difference?..

[dusty shadow]

Bottom one being used the most but not much more

[light kestrel]

Copy done?..

[dusty shadow]

Not even halfway sadly

3/4 done

[light kestrel]

Thats one slow..usb drive...

[dusty shadow]

Trust me

I know

@light kestrel notification from copy is gone now I think it's done

[light kestrel]

Check the ram usage..

Is it still going down..

[dusty shadow]

Iso takes way longer to load now

With wimboot atleast

Omg you are a lifesaver

It works

Thank you so much

@light kestrel

Can you help me with partitioning tho

I need the drive to be ntfs

And it's not ntfs bc of Ubuntu right now

[light kestrel]

You can wipe...the drive...if you want

Sorry for the late response!...its late night here..

[dusty shadow]

Is there some way to partition with cmd

Bc I know how to get a cmd prompt that's not an issue

[dusty shadow]

It's fine I didn't know its night for you, it's only morning for me

[light kestrel]

You can wipe the drive... using diskpart command in cmd....or manually from the windows installer...

[dusty shadow]

Just the x right?

Like the thing that says delete or smth

[light kestrel]

hm?..

Delete... yep!

[dusty shadow]

I'll show u

[light kestrel]

Yep!..select each partition..of that drive... and click delete..till it becomes a single partition of unallocated space...

Then you can click next..

[dusty shadow]

You're a goddamn lifesaver thank you so much

[light kestrel]

Welp!..my task here is done...

[dusty shadow]

Yep

[light kestrel]

Have a great day!...