#Ubi+ issue

1 messages · Page 1 of 1 (latest)

desert latch
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here pls

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ok so you see the game now but cant download yet

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investigating

violet crescent
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games gone again, could see it previously. But was getting error when trying to download

spiral flare
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Same can't download it

misty ibex
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Yup cant download

open iron
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same see it but cant download

radiant zephyr
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Im getting a 'Sorry, there was an error processing your request' when i clcik Ubisoft+

desert latch
twin stirrup
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I can't even get onto ubi+ just get the reload issue

proper merlin
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i can't see it

desert latch
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:<

steady kernel
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nop, reloaded connect and dont see the game yet

primal olive
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I’m on Xbox and it’s saying I don’t own it I downloaded it through Xbox app

desert latch
violet crescent
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refreshed app, can see but error when download lol

radiant zephyr
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I can see it now, if i go to store, Crew Motorfest, Play now under Ubisoft+. But when I press download it says 'Error. Sorry, there was an error processing your request'

desert latch
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the team is back to fixing now

latent obsidian
stark rapids
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Also, to add, on the Beta version, Library+ is completely unavailable.

twin stirrup
restive thistle
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go to beta and try its works

spiral flare
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Same thing

proper merlin
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not for me

steady kernel
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on ubisoft connect Beta i do see the game, lets see if i can download

dusty stirrup
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I couldn't download it, but it works on ubisoft connect beta

twin stirrup
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On Beta

restive thistle
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ubisoft connect beta works

karmic timber
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I just added it to account and it is downloading

proper merlin
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standard works

steady kernel
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downloading through connect beta

violet crescent
desert latch
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ITS DOWNLOADING ???

stark rapids
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Most issues could be stemming from the amount of people trying to access as well.

spiral flare
primal olive
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Yeah for me it’s saying I don’t even own Ubisoft+ but im able to play other Ubisoft+ base games like far cry 6 that I don’t own

violet crescent
# desert latch ITS DOWNLOADING ???

downloading works with beta version of ubi connect lol. got it now aswell
@misty ibex click the little + button and then the little download bvutton

steady kernel
harsh tinsel
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Not working for me on Xbox w/ Ubi+

desert latch
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lmao

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LMAOOO

misty ibex
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i get product details are not available

stark rapids
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Update: Switched back to regular, can see now; however, unable to download.

twin stirrup
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Not working at all for me on standard or beta 😦

restive thistle
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go to beta ubisoft connect start download and go again standart version it works

karmic timber
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that is why we need a preload timo, but yea added it to library just now and all works on the beta version

latent obsidian
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i see it 👀

dusk hazel
desert latch
primal olive
radiant zephyr
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On beta I get error LIB-VLT-2

misty ibex
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ayooooooo its installing

stark rapids
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Yeah, beta Library+ isn't available to me, however, I can see it on standard launcher

dusk hazel
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beta doesnt show library, le crying

twin stirrup
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When I go to store I see it, click on play now and nothing happens it takes me back to reload page

spiral flare
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It works

latent obsidian
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i lost it ima cry

misty ibex
radiant zephyr
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I got it to work on beta, a lot of spamming and pressing random buttons and now installing!! 😄

twin stirrup
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Now just infinite loading screen urgh

heady monolith
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i'm on beta, still getting library currently not available

somber bane
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Ubi+ is not showing Xbox library

stark rapids
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Downloading for me now, but sadly, will have to wait till after work.

desert latch
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so some are good some are not

primal olive
desert latch
obtuse pecan
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cant start, says i dont own

karmic timber
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Am on PC on the ubisoft beta version using ubisoft+, for reference and it's working

heady monolith
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library opened now, but can't find the game to add it

radiant zephyr
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I went on beta to my games, then scrolled down to Ubisoft+, clicked the crew under franchise, then the + on TCM - If that helps anyone

twin stirrup
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Just takes me to this page once it loads

somber bane
primal olive
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Is it only on ubi+ pc? And says the same for me

desert latch
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ok so

ubi+ on PC -> some are working
ubi+ on XBOX -> not working at all

for now innit

stark rapids
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Sounds about right

tulip terrace
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I added the game on the beta version to my library, after that I switched to standard version of the launcher and downloaded it there, thats how I make it work

wintry lark
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I had to scroll, found it at the bottom afterall with standard ubi client

dusk hazel
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wonder if its a similar situation to starfield where you might have to restart client all together or pc altogether

desert latch
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cry

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i cry

karmic timber
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Restarting or relogging doesn't hurt maybe it would work, clearing cache etc

desert latch
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asking for fix. wait

twin stirrup
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I went on beta to my games, then scrolled down to Ubisoft+, clicked the crew under franchise, then the + on TCM - If that helps anyone, this worked for me on PC @desert latch

frosty folio
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tcmf does not exist in the library

dusk hazel
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okay so restarting client fixed my problem with my library not loading, and motorfest os there!!!

heady monolith
karmic timber
desert latch
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@misty ibex & etc on xbox, keep an eye here i'll let yous know

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the fix is not good for either PC or xbox

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rn

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they still wokring on it

dusk hazel
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okay so potential fix: try restarting your client entirely, seems to work on my end (im also on beta)

radiant zephyr
primal olive
mighty inlet
harsh tinsel
radiant zephyr
twin stirrup
heady monolith
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Got it working, i restarted the client 3 times, don't search for the game, go to your library, scroll down to Ubisoft +, under franchises click on Crew the game should be there, if it doesn't work, restart the client. Downloading now

desert latch
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@summer rose are you ubi+ too?

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on xbox?

frosty folio
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I restarted the client and found it. Thanks everyone.

desert latch
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it's prolly not linked to how you restart

summer rose
desert latch
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just the fix happens to drop at that time

desert latch
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anyone on PC still dont have it ?

heady monolith
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Thanks Timo and the team 👍

honest cipher
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I'm on xbox and don't have it timo

latent obsidian
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thanks!

stark rapids
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Smooth downloading here, appreciate the support Timo. Have a great day y'all

desert latch
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;-; np

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now just the xbox

honest cipher
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Thanks for the great work timo. Hopefully you'll get to play soon

twin stirrup
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8 more minutes then I can play 😄

alpine crane
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Is the lbwk supra not available for people that got the game from the giveaway?

desert latch
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i want lunch >.>

somber bane
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😦

twin stirrup
honest cipher
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Do ubi+ get pre order supra?

dark tree
honest cipher
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Ahh good!

obtuse pecan
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any prevision to fix xbox?

somber bane
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Same

dark tree
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theyre working on it atm

primal olive
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Crazy the games only pvp crossplay and not free roam

radiant zephyr
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It won't let me type in the English chat? Anyone know how to fix?

desert latch
queen bone
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It works from the website

somber bane
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I guess worked for pc

desert latch
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works on PC mostly

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still not xbox

primal olive
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Yeah sucks cuz me n my friend got ubi+ just to play together and he’s on pc

somber bane
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Maybe they can update this thing cuz so interesting

primal olive
karmic timber
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wait ther'es problems in playing with friends? am downloading it to play with a friend and we're waiting for the download to finish to hop in, thanx for the heads up on the upcoming disappointment I guess 🤣

twin stirrup
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I don't see any pre order stuff from ultimate edition on ubi+ is that normal?

radiant zephyr
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since it crashes whenever i try to open on pc, upgraded to multi platform ubisoft+. Now trying to download on my xbox instead but cant find it. Is xbox still an issue?

desert latch
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xbox still no fixed

harsh tinsel
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nope

primal olive
desert latch
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it is still not fixed

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sad:<

pearl moon
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My first place on achievement cryman

primal olive
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very also thanks for the updates timo

somber bane
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I hope it will fix today

primal olive
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same and anyway we an get the time reduced 1mins kinda excessive tc2head

tidal arrow
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Guys how do i fix the queued for downloading issue

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If it isnt downloading is it the game, or my console?

dark tree
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just gotta wait for them to fix it

tidal arrow
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hmm ok, hopefully it gets fixed really soon:(

desert latch
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xbox still not fixed

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PC is gud

obtuse pecan
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.-.

primal olive
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sad sad day

spice tulip
obtuse pecan
primal olive
dark tree
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brother ive been up waiting since 4 PM EST :KEKW:

somber bane
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Bruh

thick scroll
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What happened here

harsh tinsel
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Still nothing after 4 Hours for Xbox Players with Ubisoft+ ? Cmon…

somber bane
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Yep

opal garnet
somber bane
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I am feeling S3 mini people

radiant zephyr
tidal arrow
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Its been stuck like this for so long what do i do

radiant zephyr
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What platform is this? Are you playing via ubisoft+ or did you buy the game?

honest cipher
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Any time frame for a fix for ubi+ on xbox

spice tulip
dark tree
spice tulip
dark tree
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true, but im optimistic

obtuse pecan
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one entire day is a joke

pearl moon
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5h and still nothing cryge

desert latch
desert latch
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i dont have a ETA either

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just refreshing my page

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on end

somber bane
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I was waiting for 2 years for New brand thats not good vibe

radiant zephyr
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Yeah I regret booking the day off now 😦 defiently canceling my days off for AC Mirage and Avatar, based on how TCM went 😅

spice tulip
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Probably why they haven't put up a post hyping up early access

somber bane
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xD

somber bane
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@desert latch any progress?

desert latch
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nope no news still

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@somber bane

somber bane
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Danke

honest cipher
spice tulip
primal olive
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wtf

pearl moon
primal olive
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shouldve just added ubi+ to gamepass ubisoft is losing so many subs over this im 100% positive

grave terrace
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I hope this gets fixed soon it's been too long

pearl moon
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Seems we can download the game without xbox app rn

final mural
pearl moon
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I wait the download finish, but it seems we can play 🙂
And @final mural search the game in the store, you will the U+ on the ultimate one

opal garnet
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I've read that some people can indeed download it on Xbox.

grave terrace
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Restarting my console to see if the store updates

spice tulip
primal olive
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i restarted n still nothing

primal olive
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now my full library isnt showin any ubi+ games again

final mural
grave terrace
primal olive
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nothing for me no ubi+ sign in my store

grave terrace
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Finally

final mural
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For some reason ubisoft + is making me download the "normal" Xbox one and xbox series s/x version of the game

obtuse pecan
grave terrace
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Well have to see when it's done downloading but it shows up in my library

somber bane
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Its not showing ubi + library your library not important

primal olive
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same i dont got the ubi+ sign ths is my third restart

somber bane
final mural
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Am I actually able to use the Xbox one version of tcm on series s?

desert latch
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clicking on this thread makes me ashamed

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sorry fam stll nothing innit

grave terrace
somber bane
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Yes but u will play with 30fps standard version = Xbox one version

final mural
twin stirrup
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@desert latch sorry if this isn't the right place but i'm having issues with joining my friends on Xbox, we both have it downloaded, both as friends on the game and Ubi Connect, can't seem to join though

honest cipher
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My friend said its working now

primal olive
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boutta play fractured butthole ughh

spice tulip
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Shows they are actually making some progress I guess

desert latch
desert latch
final mural
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Riders Republic is pretty cool

dark tree
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^

twin stirrup
primal olive
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i still dont see the ubi+ sign on my store i also cant seen any games under ubi+ tab in full library now, and i loved the first one timo it was great

somber bane
desert latch
final mural
pearl moon
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I want to say : Timo, we know this is your fault. YOU STOLE THE XBOX UBI+ HARD DRIVE ! angryge

dark tree
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TCM release broke Ubi+ :nalakW: references to when redfall broke all of xbox for like 8 hours on release

somber bane
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I guess tcm has cross save if you have PC you can play when Xbox version will release

grave terrace
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It's showing in the store as a ubi+ game too now

rustic schooner
dark tree
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:monkaHmm:

spice tulip
desert latch
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european short hair, but fade calico color

rustic schooner
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what is your xbox store location?

primal olive
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herees to my 5th reset and im east coast too

grave terrace
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East coast us

somber bane
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Yes it working

dark tree
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restart #10 incoming

rustic schooner
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mine is czech republic, I will try to switch it to US

obtuse pecan
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anyone here can play?

primal olive
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still nothing for me after 5th reset on east coast

final mural
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alright, I'm downloading the 24gb 30fps Xbox One version of Tcm bcuz I am desperate to play this game

somber bane
rustic schooner
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guys, it works after switch to US store

dark tree
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yeah i dont have the ubi+ thing, and im in the US, and on the east coast

primal olive
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im on us store n i dont see it

pearl moon
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Oh my, finally happening \o/

rustic schooner
somber bane
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Your store region doesnt matter just restart

primal olive
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just not for me

dark tree
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maybe listening to Freebird will let it show up on my console finally :KEKW:

rustic schooner
final mural
dark tree
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yep, restart #1,564,187 and i still dont have that symbol in the store

primal olive
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i just tried uk and nothing trying new zealand now i reset like 7 times now and nothing

somber bane
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@desert latch you can eat dinner rn xD

obtuse pecan
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YEEEEEEESSSSSSSSSSSS AMEEEEMMMMM

marsh sierra
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Still doesnt Show up for me as ubisoft+ game😑

primal olive
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nope nothing again

dark tree
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yeah ive checked every edition in the store, no ubi+ symbol

final mural
quartz rock
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Iv just switched to us region and its there

primal olive
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im switching back now for 9th reset

somber bane
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@dark tree dont need did you downlaod from app ? xbox app from phone ?

quartz rock
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I had to delete the game and re install it though, 1gb net should dl pretty fast

dark tree
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what app? im on the console :KEKW:

final mural
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I'll be back in the year 20XX when my download is done, see ya

primal olive
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nope nothing for me nd ill try tht ig

somber bane
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xbox app from phone ?

obtuse pecan
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i installed the game from xbox app

somber bane
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@final mural no you can download every game you can think that preload

rustic schooner
desert latch
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no zqy

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no way

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NO WAY

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is it working for everyone?

marsh sierra
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No

quartz rock
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Now I've put it back to united kingdom its still there
Edit no its not

desert latch
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who's still stuck

primal olive
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no

dark tree
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nope, im still stuck timo

desert latch
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aw man

spice tulip
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It is working for me ♥️♥️♥️♥️♥️

pearl moon
marsh sierra
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I feel kinda dumb for buying ubisoft+ ngl lol

desert latch
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well it started like this this morning with some PC peeps able to play

final mural
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heya timo, it's working for me, although it's the Cross gen bundle instead of ultimate edition bundle that's installing atm

primal olive
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still not showng as ubi+ in store timo cool ubi team can lick my butt

desert latch
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lets hope its the same for xbox

somber bane
primal olive
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i did earlier then i uninstalled just now after trying to start it 9 times and ressetting 9 times but still dont see the symbol in the store and now no games are under my ubi+ / no i unistalled it like 5 mins ago

somber bane
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then please download before because i dont have to ubisoft + but when i click the game i am playing

quartz rock
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Now iv just switched the store back to usa amd its not there now lol

primal olive
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it wasnt starting said i didnt own the game

dark tree
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yeah, that whole "app" thing is not a work around it seems....

pearl moon
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dont check Ubi+ page. If you have U+ icon in the store, download it and try to start the game (work with Series S/X for me).

somber bane
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then please download before because i dont have to ubisoft + but when i click the game i am playing

primal olive
quartz rock
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Well its worked for me hope you guys can get it to work

marsh sierra
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:/

opal garnet
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I downloaded the game via the Xbox app yesterday... I've just launched the game (Ubisoft +).

primal olive
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cant find it in pc xbox app

somber bane
radiant zephyr
primal olive
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i meant downloadng from pc since i dont have my phone on me

marsh sierra
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Can anyone ping me once its working?

somber bane
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@desert latch game is 30 FPS on series s is it normal ?

primal olive
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ubisoft just said fuck me huh

marsh sierra
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It Shows ubisoft + Symbol now if i tryna start it it says im too early wtf

primal olive
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i dont see the symbol still

desert latch
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ubi moment

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still no news on fix yet

marsh sierra
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Money Grab Moment tbh

primal olive
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this shit i pissing me off now/ still no symbol an my library isnt showing any ubi+ games under the ubisoft+ tab

marsh sierra
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Same bruh

desert latch
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due

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dyude

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it shud be fixed

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on xbox

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try it

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clear the cache (i dunno how xbox work but something like that

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@marsh sierra

primal olive
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i just reset/ resetting again

desert latch
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lemme know if it works ;-;

obtuse pecan
marsh sierra
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Still tells me im too early i guess i tryna resintall wich gonna take 10h with my trash Internet

primal olive
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nope nothing under ubisoft tab for me also no symbol in store/ my ubi tab isnt showing any games

desert latch
marsh sierra
desert latch
marsh sierra
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Idk i resintall it rn wich gonna take forever for my buddy on xbox series s its working somehow for me on old gen not

primal olive
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ill try again

dark tree
marsh sierra
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5h till i can try to start it again 🥲

primal olive
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nope my friend says his ubi subsription isnt even showing up for him same with mine/ also just reset again nd still no ubi+ symbol in store and no games under ubisoft tab in library

dark tree
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@desert latch I SEE IT!!! (sorry for shouting)

marsh sierra
primal olive
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i did still nothing/ ive reset like 50 times now/ my friends done the same too and still nothing

desert latch
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IF YOU SERACH FOR IT IN THE STORE

marsh sierra
#

God damn :( somehow for my buddy on series s it Works just fine:/

desert latch
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YOU SHUD BE ABLE TO INSTALL IT

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NOT IN THE LIBRARY

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@dark tree

dark tree
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wait why is it installing the base version :monkaHmm:

primal olive
#

maybe i should just refund my shit cuz its not popping up for me

marsh sierra
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@desert latch lets hope my issue Was that i had the reg Version pre order and installed will let u Know in 6h 🤣

desert latch
#

it better work cuz i wanna go home & cry into the pillows

primal olive
#

my friends sayng its not working for him either hes not see the symbol in the store nor is his game loading saying he doesnt own it

marsh sierra
#

Hey dont steal my job i been doing that all day long 💀

grave terrace
#

How do you access the ultimate edition cars

dark tree
#

so its installing but its the base version, unless the ultimate stuff doesnt need a download

dark tree
desert latch
#

it shud work like that

primal olive
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ill try again ive done this like 10 times now

dark tree
#

@desert latch forgive the extra ping but is the ultimate edition content something that doesnt need to be installed on the xbox and is just part of the Ubi+ version?

desert latch
#

the Ubisoft customer service twitter/discord is the one who can help you the best now

desert latch
#

try the customer service twitter/discord they is the ones following the issue right now with all the latest updates

primal olive
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ya still nothing in store

desert latch
dark tree
#

gotcha, thank you for all the hard work, rounds on me homie 🫂

desert latch
#

;-; thank YOUS

marsh sierra
#

Timo i will be able to tell u earlier if it worked ima drive to my homie to download lmfao

desert latch
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sorry fams for those who took a day off & got nothing

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hope you'll at least get to play some tonight

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see yous tmrw

marsh sierra
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See ya sir 🤝

harsh tinsel
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Oh it works … im In

primal olive
#

fcuk me/ still nothing its saying im not subbed but i can play gams i dont own like scott pilgrim but the crews not showing up in store nor are games showing up in my ubisoft+ tab

desert latch
#

sounds like a subscription problem for you @primal olive

desert latch
primal olive
#

do i dm them or tag them in a post ?

hardy spade
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I am downloading the game and I only talked about it now because I didn't want to add to the frustration. I remained patient and just waited

spice tulip
#

Anyone get the ultimate edition content with Ubisoft+?

grave terrace
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No I haven't either

primal olive
#

im still not able to play

primal olive
primal olive
#

ugh this i crazy

marsh sierra
#

Lets hope i have more luck otherwise i drove to my buddys for nothing lol

harsh tinsel
#

If you have issues Downloading the Game on Xbox use the Xbox App on Mobile and Download it from there, should work

pearl moon
marsh sierra
#

Still Shows im too early even if i Downloaded the ultimate Edition with ubisoft+

honest cipher
#

Did u guys on xbox get the ultimate stuff and Pre order stuff? I just started playing and didn't get any extras

primal olive
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Finally working for me now/ no pre order stuff tho

marsh sierra
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I gave up on it just gonna wait till thursday lol

desert latch
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hmm

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can someone confirm that ubi+ on PC has the supra?

honest cipher
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Yeah my one on pc does and it has all the ultimate edition stuff but xbox doesn't

karmic timber
#

I don't think I have a toyota Supra, I am on ubi+ pc, should it be in profile vehicles by default? or should I add it from somehwere else

desert latch
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at least you get to playyy now ;-;

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henlo ;-;

karmic timber
#

that is from the shop, I don't have any of them

honest cipher
dark tree
honest cipher
dark tree
#

yeah mine says the same, no Ultimate Content but timo said he sent a report in so hopefully it gets fixed soon and hopefully Timo slept :Prayge:

honest cipher
#

Let's hope it gets sorted as alot of playlist require cars from the pass

desert latch
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I SLEPT FOR 12 HOURS

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from 8 pm til 8 am

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woowee :3

dark tree
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man slept for half a day, i feel that 🤝

honest cipher
#

@desert latch things that are missing are the year 1 pass, the 2 extra packs for ultimate edition and the pre order supra

desert latch
#

got it

wanton jay
#

Not me seeing this was an issue before reinstalling lmao