#Ubi+ issue
1 messages · Page 1 of 1 (latest)
games gone again, could see it previously. But was getting error when trying to download
Same can't download it
Yup cant download
same see it but cant download
Im getting a 'Sorry, there was an error processing your request' when i clcik Ubisoft+
can or cant?
I can't even get onto ubi+ just get the reload issue
me to
i can't see it
:<
nop, reloaded connect and dont see the game yet
I’m on Xbox and it’s saying I don’t own it I downloaded it through Xbox app
thanks for your helps guys
refreshed app, can see but error when download lol
I can see it now, if i go to store, Crew Motorfest, Play now under Ubisoft+. But when I press download it says 'Error. Sorry, there was an error processing your request'
the team is back to fixing now
Also, to add, on the Beta version, Library+ is completely unavailable.
go to beta and try its works
Same thing
not for me
on ubisoft connect Beta i do see the game, lets see if i can download
I couldn't download it, but it works on ubisoft connect beta
On Beta
ubisoft connect beta works
I just added it to account and it is downloading
standard works
downloading through connect beta
i just have an infinite loading
ITS DOWNLOADING ???
Most issues could be stemming from the amount of people trying to access as well.
Not with ubisoft +
Yeah for me it’s saying I don’t even own Ubisoft+ but im able to play other Ubisoft+ base games like far cry 6 that I don’t own
downloading works with beta version of ubi connect lol. got it now aswell
@misty ibex click the little + button and then the little download bvutton
Not working for me on Xbox w/ Ubi+
i get product details are not available
Update: Switched back to regular, can see now; however, unable to download.
Not working at all for me on standard or beta 😦
go to beta ubisoft connect start download and go again standart version it works
that is why we need a preload timo, but yea added it to library just now and all works on the beta version
i see it 👀
im surprised we didnt even get preload, wish we did cuz i figured this would happen
same dude
in beta or in standard?
On beta I get error LIB-VLT-2
ayooooooo its installing
Yeah, beta Library+ isn't available to me, however, I can see it on standard launcher
beta doesnt show library, le crying
When I go to store I see it, click on play now and nothing happens it takes me back to reload page
It works
i lost it ima cry
I got it to work on beta, a lot of spamming and pressing random buttons and now installing!! 😄
Now just infinite loading screen urgh
i'm on beta, still getting library currently not available
Ubi+ is not showing Xbox library
Downloading for me now, but sadly, will have to wait till after work.
so some are good some are not
checking
cant start, says i dont own
Am on PC on the ubisoft beta version using ubisoft+, for reference and it's working
library opened now, but can't find the game to add it
I went on beta to my games, then scrolled down to Ubisoft+, clicked the crew under franchise, then the + on TCM - If that helps anyone
Just takes me to this page once it loads
Is it only on ubi+ pc? And says the same for me
ok so
ubi+ on PC -> some are working
ubi+ on XBOX -> not working at all
for now innit
Sounds about right
I added the game on the beta version to my library, after that I switched to standard version of the launcher and downloaded it there, thats how I make it work
I had to scroll, found it at the bottom afterall with standard ubi client
wonder if its a similar situation to starfield where you might have to restart client all together or pc altogether
What do we do rn?
Restarting or relogging doesn't hurt maybe it would work, clearing cache etc
asking for fix. wait
I went on beta to my games, then scrolled down to Ubisoft+, clicked the crew under franchise, then the + on TCM - If that helps anyone, this worked for me on PC @desert latch
tcmf does not exist in the library
okay so restarting client fixed my problem with my library not loading, and motorfest os there!!!
i have the same result
good to hear! Enjoy!
@misty ibex & etc on xbox, keep an eye here i'll let yous know
the fix is not good for either PC or xbox
rn
they still wokring on it
okay so potential fix: try restarting your client entirely, seems to work on my end (im also on beta)
dont search as that didnt work, just go to my games and scroll down until you get to ubisoft+, click The crew under franchise
cant find
Thanks, mate! This works 100% 👍
yep still missing on Xbox :/
Good to hear! Happy racing! 🙂
They're still working on Xbox
Got it working, i restarted the client 3 times, don't search for the game, go to your library, scroll down to Ubisoft +, under franchises click on Crew the game should be there, if it doesn't work, restart the client. Downloading now
I restarted the client and found it. Thanks everyone.
lelele yous restarting & the team fixing at the same time
it's prolly not linked to how you restart
UBI+ on PC, in Xbox dont work :/
just the fix happens to drop at that time
ok got it
anyone on PC still dont have it ?
Thanks Timo and the team 👍
I'm on xbox and don't have it timo
thanks!
Smooth downloading here, appreciate the support Timo. Have a great day y'all
Thanks for the great work timo. Hopefully you'll get to play soon
8 more minutes then I can play 😄
Is the lbwk supra not available for people that got the game from the giveaway?
i want lunch >.>
😦
same but we appreicate the hard work you do to help us get the game working ❤️
Do ubi+ get pre order supra?
yes, it has everything the ultimate edition has, including the PO content :nalakS:
Ahh good!
any prevision to fix xbox?
Same
theyre working on it atm
Crazy the games only pvp crossplay and not free roam
It won't let me type in the English chat? Anyone know how to fix?
still on it
It works from the website
I guess worked for pc
Really ?
Yeah sucks cuz me n my friend got ubi+ just to play together and he’s on pc
;-;
could be soon fam
Maybe they can update this thing cuz so interesting
I hope so bro 😫😫
wait ther'es problems in playing with friends? am downloading it to play with a friend and we're waiting for the download to finish to hop in, thanx for the heads up on the upcoming disappointment I guess 🤣
I don't see any pre order stuff from ultimate edition on ubi+ is that normal?
since it crashes whenever i try to open on pc, upgraded to multi platform ubisoft+. Now trying to download on my xbox instead but cant find it. Is xbox still an issue?
xbox still no fixed
nope
is this a question or are you informing us
My first place on achievement 
very also thanks for the updates timo
I hope it will fix today
same and anyway we an get the time reduced 1mins kinda excessive 
Guys how do i fix the queued for downloading issue
If it isnt downloading is it the game, or my console?
just gotta wait for them to fix it
hmm ok, hopefully it gets fixed really soon:(
.-.
sad sad day
Can't believe I woke up early for it 🤣
same...early no access
same i woke up at 5:00
brother ive been up waiting since 4 PM EST :KEKW:
Bruh
What happened here
Still nothing after 4 Hours for Xbox Players with Ubisoft+ ? Cmon…
Yep
Thats us while PC players can actually play 
https://tenor.com/view/spongebob-meme-gif-25573036
I am feeling S3 mini people
That's me whilst me as a pc player can't play as it won't open, and me also an Xbox player can't play as waiting on an update to the ubi+ issue 😦
Its been stuck like this for so long what do i do
What platform is this? Are you playing via ubisoft+ or did you buy the game?
Any time frame for a fix for ubi+ on xbox
Don't see it happening today tbh
id say give it like, an hour more? the PC issue was fixed fairly quickly so you never know
Yea but they probably have to jump through more hoops on Xbox
true, but im optimistic
one entire day is a joke
5h and still nothing 
tell me more
did it fix at the end? what were you doing before that
yep still no fix for xbox
i dont have a ETA either
just refreshing my page
on end
I was waiting for 2 years for New brand thats not good vibe
Yeah I regret booking the day off now 😦 defiently canceling my days off for AC Mirage and Avatar, based on how TCM went 😅
Probably why they haven't put up a post hyping up early access
Late access here 
xD
@desert latch any progress?
Danke
So basically they haven't even identified the issue yet.
wtf

shouldve just added ubi+ to gamepass ubisoft is losing so many subs over this im 100% positive
I hope this gets fixed soon it's been too long
Ikr
Seems we can download the game without xbox app rn
Wait really? How?
I wait the download finish, but it seems we can play 🙂
And @final mural search the game in the store, you will the U+ on the ultimate one
I've read that some people can indeed download it on Xbox.
Restarting my console to see if the store updates
Can download it through the Xbox app but when you click play it says do you own this game?
i restarted n still nothing
Same
now my full library isnt showin any ubi+ games again
Okay, I can now install the ultimate version now bcuz of ubi plus sign!
Same I am downloading it from the app but still won't be able to play it when it's done unless the fix it by then
nothing for me no ubi+ sign in my store
Finally
For some reason ubisoft + is making me download the "normal" Xbox one and xbox series s/x version of the game
you can play?
Well have to see when it's done downloading but it shows up in my library
Its not showing ubi + library your library not important
same i dont got the ubi+ sign ths is my third restart
I lost this fight i am downloading from PC rn
Am I actually able to use the Xbox one version of tcm on series s?
Cant see why not you can do that with GTA as well
Yes but u will play with 30fps standard version = Xbox one version
sure I'll take 30fps If I have to
you lucky
@desert latch sorry if this isn't the right place but i'm having issues with joining my friends on Xbox, we both have it downloaded, both as friends on the game and Ubi Connect, can't seem to join though
My friend said its working now
boutta play fractured butthole ughh
Shows they are actually making some progress I guess
You just play pvp
https://discordapp.com/channels/150283740172517376/1149708324938457172 here they can help
i don really know :< sowy
lel fun fact i said that game was my fav ubi game at my interview
i almost dont wanna believe it <.<
Riders Republic is pretty cool
^
Oh and hope you match them?
i still dont see the ubi+ sign on my store i also cant seen any games under ubi+ tab in full library now, and i loved the first one timo it was great
Yup when game is added Xbox ubi+ library u can play then
yeh it's a ubi+ problem across all games; not just the crew
what cat breed is in your pfp? looks cute
I want to say : Timo, we know this is your fault. YOU STOLE THE XBOX UBI+ HARD DRIVE ! 
TCM release broke Ubi+ :nalakW: references to when redfall broke all of xbox for like 8 hours on release
I guess tcm has cross save if you have PC you can play when Xbox version will release
It's showing in the store as a ubi+ game too now
not for me
:monkaHmm:
:3 aww is just a shelter cat
european short hair, but fade calico color
what is your xbox store location?
herees to my 5th reset and im east coast too
East coast us
Yes it working
restart #10 incoming
mine is czech republic, I will try to switch it to US
anyone here can play?
still nothing for me after 5th reset on east coast
alright, I'm downloading the 24gb 30fps Xbox One version of Tcm bcuz I am desperate to play this game
guys, it works after switch to US store
yeah i dont have the ubi+ thing, and im in the US, and on the east coast
im on us store n i dont see it
Oh my, finally happening \o/
I switched only the console, I will switch it back
Your store region doesnt matter just restart
just not for me
maybe listening to Freebird will let it show up on my console finally :KEKW:
ohh ok 😄 I didnt see the ubi+ logo so I was confused
yep, restart #1,564,187 and i still dont have that symbol in the store
i just tried uk and nothing trying new zealand now i reset like 7 times now and nothing
@desert latch you can eat dinner rn xD
YEEEEEEESSSSSSSSSSSS AMEEEEMMMMM
Still doesnt Show up for me as ubisoft+ game😑
nope nothing again
yeah ive checked every edition in the store, no ubi+ symbol
lucky man, I have to wait once again for my download to finish
Iv just switched to us region and its there
im switching back now for 9th reset
@dark tree dont need did you downlaod from app ? xbox app from phone ?
I had to delete the game and re install it though, 1gb net should dl pretty fast
what app? im on the console :KEKW:
I'll be back in the year 20XX when my download is done, see ya
nope nothing for me nd ill try tht ig
xbox app from phone ?
i installed the game from xbox app
@final mural no you can download every game you can think that preload
me too, yesterday
No
Now I've put it back to united kingdom its still there
Edit no its not
who's still stuck
no
nope, im still stuck timo
aw man
It is working for me ♥️♥️♥️♥️♥️
Working for me, i love you, you and Ubi team 
I feel kinda dumb for buying ubisoft+ ngl lol
well it started like this this morning with some PC peeps able to play
heya timo, it's working for me, although it's the Cross gen bundle instead of ultimate edition bundle that's installing atm
still not showng as ubi+ in store timo cool ubi team can lick my butt
lets hope its the same for xbox
did you download the game ? if you download try to start
i did earlier then i uninstalled just now after trying to start it 9 times and ressetting 9 times but still dont see the symbol in the store and now no games are under my ubi+ / no i unistalled it like 5 mins ago
then please download before because i dont have to ubisoft + but when i click the game i am playing
Now iv just switched the store back to usa amd its not there now lol
it wasnt starting said i didnt own the game
yeah, that whole "app" thing is not a work around it seems....
dont check Ubi+ page. If you have U+ icon in the store, download it and try to start the game (work with Series S/X for me).
then please download before because i dont have to ubisoft + but when i click the game i am playing
i dont have the icon in store
Well its worked for me hope you guys can get it to work
:/
I downloaded the game via the Xbox app yesterday... I've just launched the game (Ubisoft +).
cant find it in pc xbox app
You will see from phone
I don't think you can play on pc via Xbox app. Since it's not on game pass and is limited to ubisoft connect and epic games on pc
i meant downloadng from pc since i dont have my phone on me
Can anyone ping me once its working?
@desert latch game is 30 FPS on series s is it normal ?
ubisoft just said fuck me huh
It Shows ubisoft + Symbol now if i tryna start it it says im too early wtf
i dont see the symbol still
lmao
ubi moment
still no news on fix yet
Money Grab Moment tbh
this shit i pissing me off now/ still no symbol an my library isnt showing any ubi+ games under the ubisoft+ tab
Same bruh
due
dyude
it shud be fixed
on xbox
try it
clear the cache (i dunno how xbox work but something like that
@marsh sierra
i just reset/ resetting again
lemme know if it works ;-;
can you confirm SS is 30 fps? i see alot of content showing 60 fps and for me is 30 and below
Still tells me im too early i guess i tryna resintall wich gonna take 10h with my trash Internet
i dunno fam ;-;
nope nothing under ubisoft tab for me also no symbol in store/ my ubi tab isnt showing any games
hmmm ok lemme go back & see
ok it seems like most peeps got it
Scroll a bit down on main Page it Shows under new games
!!!!! DOES IT WORK
Idk i resintall it rn wich gonna take forever for my buddy on xbox series s its working somehow for me on old gen not
ill try again
i still dont see it, then again, ive been on a wild ghost ping chase...
5h till i can try to start it again 🥲
nope my friend says his ubi subsription isnt even showing up for him same with mine/ also just reset again nd still no ubi+ symbol in store and no games under ubisoft tab in library
@desert latch I SEE IT!!! (sorry for shouting)
Bro scroll down on main Page Till u see new games if u press there on the ultimate Edition it Shows the Symbol
i did still nothing/ ive reset like 50 times now/ my friends done the same too and still nothing
IF YOU SERACH FOR IT IN THE STORE
God damn :( somehow for my buddy on series s it Works just fine:/
wait why is it installing the base version :monkaHmm:
maybe i should just refund my shit cuz its not popping up for me
@desert latch lets hope my issue Was that i had the reg Version pre order and installed will let u Know in 6h 🤣
it better work cuz i wanna go home & cry into the pillows
my friends sayng its not working for him either hes not see the symbol in the store nor is his game loading saying he doesnt own it
Hey dont steal my job i been doing that all day long 💀
How do you access the ultimate edition cars
so its installing but its the base version, unless the ultimate stuff doesnt need a download
should be in your garage from the messages ive been reading from the mods and devs in gen chat
restart
search for game in store
download from there
it shud work like that
ill try again ive done this like 10 times now
@desert latch forgive the extra ping but is the ultimate edition content something that doesnt need to be installed on the xbox and is just part of the Ubi+ version?
the Ubisoft customer service twitter/discord is the one who can help you the best now
it shud be part of the ubi+ but i really cant say for sure :/ (i dont have xbox
try the customer service twitter/discord they is the ones following the issue right now with all the latest updates
ya still nothing in store
Official @Ubisoft Player Support 🎮
Why not join our Discord - https://t.co/PzwLmTf1Bv
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gotcha, thank you for all the hard work, rounds on me homie 🫂
;-; thank YOUS
Timo i will be able to tell u earlier if it worked ima drive to my homie to download lmfao
sorry fams for those who took a day off & got nothing
hope you'll at least get to play some tonight
see yous tmrw
See ya sir 🤝
Oh it works … im In
fcuk me/ still nothing its saying im not subbed but i can play gams i dont own like scott pilgrim but the crews not showing up in store nor are games showing up in my ubisoft+ tab
https://twitter.com/UbisoftSupport theys can helep
Official @Ubisoft Player Support 🎮
Why not join our Discord - https://t.co/PzwLmTf1Bv
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sounds like a subscription problem for you @primal olive
fek yaaaaaaaaaAAAA
do i dm them or tag them in a post ?
I am downloading the game and I only talked about it now because I didn't want to add to the frustration. I remained patient and just waited
Anyone get the ultimate edition content with Ubisoft+?
No I haven't either
im still not able to play
this would make sense if the game in the store showed up as ubi+ or if i wasnt abe to play gams i dont own like fractured but whole or scott pilgrim or farcry 6
ugh this i crazy
Lets hope i have more luck otherwise i drove to my buddys for nothing lol
If you have issues Downloading the Game on Xbox use the Xbox App on Mobile and Download it from there, should work
Big luv on you and Ubi team to try fixing this sh*t big bug as fast as possible. Giving some love is never bad 
Still Shows im too early even if i Downloaded the ultimate Edition with ubisoft+
Did u guys on xbox get the ultimate stuff and Pre order stuff? I just started playing and didn't get any extras
I haven't either
Finally working for me now/ no pre order stuff tho
I gave up on it just gonna wait till thursday lol
Yeah my one on pc does and it has all the ultimate edition stuff but xbox doesn't
I don't think I have a toyota Supra, I am on ubi+ pc, should it be in profile vehicles by default? or should I add it from somehwere else
it should just be in your garage
got it
reporting to see how they might fix it
at least you get to playyy now ;-;
henlo ;-;
that is from the shop, I don't have any of them
Yeah happy I get to play really enjoying it so far. On to my 4th playlist 🙂
you should have the black one, 3rd A90 in the list
No just says this
yeah mine says the same, no Ultimate Content but timo said he sent a report in so hopefully it gets fixed soon and hopefully Timo slept :Prayge:
Let's hope it gets sorted as alot of playlist require cars from the pass
I DID
I SLEPT FOR 12 HOURS
from 8 pm til 8 am
woowee :3
man slept for half a day, i feel that 🤝
@desert latch things that are missing are the year 1 pass, the 2 extra packs for ultimate edition and the pre order supra
got it
Not me seeing this was an issue before reinstalling lmao