Pallet less Jupiters

[twin ridge]

all cold jupiters appear to have no cloud pallet and appear completely black when atmospheres are disabled. The two imaged are a before and after.

[vagrant thicket]

Thanks for posting in the support forums, aramusmaximus!

Guidelines and First Steps:

1. Please include your se.log file located at <Steamapps>/common/SpaceEngine/system/se.log.
   -# ^ This step is not optional for 95% percent of issues. If you need to know how put "!p log" into the chat below and i will give you a step-by-step
2. Is your installation modded? Not all mod authors keep up with updates, and old or buggy mods can cause many issues, even those that may not seem related.
3. Are you on the latest version? Older versions of SpaceEngine are not supported. Check your Betas tab in Steam to make sure you are on the current version.
4. Have you updated your graphics drivers recently? We only test against up-to-date drivers. Old drivers can cause a plethora of issues.
5. Does your PC meet the system requirements? (Windows 10, Dual core Intel i3 3rd gen / AMD FX or better, 6 GB RAM, GeForce 1050 Ti or Radeon RX 460 (4 GB)).
   Is This a request for help modding? the correct place for mod help is https://discord.com/channels/148933808811409408/1164988630671044638

Locate the SpaceEngine Directory:

Open the file explorer on your computer.
Navigate to the folder where your Steam games are installed. The default path is usually:

C:\Program Files (x86)\Steam\steamapps\common\SpaceEngine\system\

If you have installed Steam or your games in a different directory, navigate to that directory instead.

Find the se.log File:

Inside the SpaceEngine folder, go to the system subfolder.
Look for the file named se.log.
It may appear as just "se" if you do not have windows set to show file extensions

Post the se.log File:

Right-click on the se.log file.
Select Copy from the context menu.
In Discord, right-click in the text input area and select Paste.
Click the Send button (or press Enter) to upload and send the log file.

[twin ridge]

@vagrant thicket

Heres another one for good measure

[twin ridge]

2. No this is not visually modded 3. Yes this is the latest version 4. I don't really get this one 5. Yes it does meet system requirements

[twin ridge]

Oceanus from an Alpha Centauri Mod (SpaceEngineer's Avatar mod)

Oceanus before the bug:

[fathom arrow]

Try deleting the cache folder @twin ridge

Sometimes this bug can happen when you go to the solar system

[lament tangle]

Please try with all mods disabled.

[vagrant thicket]

Disable Mods:

Select SpaceEngine in your steam library and click the “Play” option -> Select “Launch Workshop configuration and uploading tool” at the menu that pops up -> uncheck all mods then select “Launch SpaceEngine”

Clearing SpaceEngine's shader cache

1. Navigate to the <Steamapps>\common\spaceengine directory on your computer.
2. Delete the cache folder

[twin ridge]

Can I ask what will happen when I delete the Cache folder?

[lament tangle]

It will force the shaders to be recompiled. This ensures that no changes persist from mods, previous versions, or previous graphics drivers.

it takes a few minutes to link and compile on startup so we cache them to keep load times down.

[twin ridge]

Can I re-launch SE after deleting the Cache

[fathom arrow]

Yes

[twin ridge]

Welp

Glitch is still happening

[twin ridge]

All pallets of cold jupiters:

even after deleting the cache folder

[lament tangle]

Please post a new log file. now that we have cleared the cache.

[lament tangle]

Hmm. I see in the log many errors like the one below.

ERROR: seBiomePresetStorage::AssignToPlanet(): Can't find a suitable biome preset for a body "2" (Cool Any Any Jupiter)```
It seems there may be an issue with your game files. I will provide instructions to reset SE to its default state..

[vagrant thicket]

Follow the directions below to return SpaceEngine to its original default state

Backing Up Saved Locations:

-# This step is optional and is not required but if skipped you will lose your saved locations.

1. Before uninstalling, if you want to keep your saved locations, navigate to <SteamLibrary>\common\SpaceEngine\config.
2. Locate and back up the places-user.cfg file.

Uninstalling SpaceEngine:

1. Right-click on SpaceEngine in your Steam library.
2. Go to "Manage."
3. Select "Uninstall."
4. Wait for SpaceEngine to appear gray in the library list.

Deleting the SpaceEngine Folder (if necessary):

1. Navigate to the <Steamapps>\common\ directory on your computer.
2. Delete the SpaceEngine folder, if it's still present, if not Continue to the next section.

Reinstalling SpaceEngine:

1. Double-click on SpaceEngine in your Steam library, now listed in gray.
2. Follow the installation wizard's instructions to reinstall the game.

[twin ridge]

I have reinstalled the game, yet the problem still persists

[lament tangle]

Please post the log again.

[lament tangle]

Hmm, I still see the biome error in there. Can you update to a recent Nvidia driver? It looks like you're about a year out of date. Also, what graphics preset are you using?

[twin ridge]

Nvidia driver?

[lament tangle]

Yes, it's the software that allows your PC to use the NVidia graphics card that's installed in your PC. This software should be kept up to date to prevent compatibility issues with software that uses 3D graphics. You can download the latest driver here: https://www.nvidia.com/en-us/geforce/drivers/results/248978/

[twin ridge]

Boy luck really is not on my side isn't it

@lament tangle