computer shutdown | AMD Gaming | Page 1

molten bone Apr 23, 2026, 4:35 PM

#

so this only ever happens on 3 games helldivers 2, satisfactory, and doom eternal where i can play for like half a hour on hd2 and up to 3 on the other 2 but at some point itll just shutoff completely and i dont know why i replaced my psu reinstalled my drivers repasted my cpu and gpu and nothing has seemed to fix it after restarting my pc its completely fine

deep mist Apr 23, 2026, 4:35 PM

#

!hwinfo

maiden runeBOT Apr 23, 2026, 4:35 PM

#

To help us assist you better, please upload a screenshot of the HWiNFO64 Summary screen. You can download the software from the following link: https://www.hwinfo.com/download

After downloading (Installer - Local US option), launch the software, select the Summary-only option from the dropdown menu, and then upload a screenshot of your system specifications.
(See example below.)

molten bone Apr 23, 2026, 4:36 PM

#

#

i just pulled the one i sent the otherday

deep mist Apr 23, 2026, 4:37 PM

#

thats after the clean install of 26.3.1 right?

molten bone Apr 23, 2026, 4:37 PM

#

no

deep mist Apr 23, 2026, 4:37 PM

#

do that please

#

follow the pinned guide in #tech-help

#

and use the driver linked here 🔽
https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-26-3-1.html

#

make sure the file ends with "-c"

molten bone Apr 23, 2026, 4:38 PM

#

well i have the clean install from the otherday rn thats just the old spec sheet you had me pull

deep mist Apr 23, 2026, 4:39 PM

#

just to confirm, have you performed a clean driver install of 26.3.1

molten bone Apr 23, 2026, 4:39 PM

#

yes

deep mist Apr 23, 2026, 4:39 PM

#

gtocha

molten bone Apr 23, 2026, 4:39 PM

#

here is one i got jst now

deep mist Apr 23, 2026, 4:39 PM

#

for now, see if limiting the clockspeed helps

molten bone Apr 23, 2026, 4:40 PM

#

i build computers i dont know software

#

i dont even know what id be limiting and how much

deep mist Apr 23, 2026, 4:40 PM

#

AMD Software -> Performance -> Tuning

#

GPU Tuning: Custom

#

and limit the max. boost clock to ~2600MHz for now.

molten bone Apr 23, 2026, 4:41 PM

#

uh boost clock?

#

you mean max frequence?

deep mist Apr 23, 2026, 4:42 PM

#

yep

molten bone Apr 23, 2026, 4:42 PM

#

ok done

deep mist Apr 23, 2026, 4:45 PM

#

and see if the crashing persists

molten bone Apr 23, 2026, 4:45 PM

#

testing as we speak

#

driver timout

#

so no shutdown

deep mist Apr 23, 2026, 4:48 PM

#

lower it to 2500MHz

molten bone Apr 23, 2026, 4:48 PM

#

Now my computer isnt responding correctly i cant alt tab or open anything from taskbar

#

Gonna use the physical reset switch

deep mist Apr 23, 2026, 4:48 PM

#

also, how did you install windows?

#

do you still have the original installation media?

molten bone Apr 23, 2026, 4:52 PM

#

I used a windows 11 iso thumbdrive

#

But this only started after updating my drivers a few times

#

the only errors my windows throws is something called chameleon not starting

deep mist Apr 23, 2026, 4:54 PM

#

molten bone I used a windows 11 iso thumbdrive

still got that drive? if so, take a screenshot of all the files on it please

molten bone Apr 23, 2026, 4:54 PM

#

nope but may have the files somewhere on a different computer that i cant access bc family has it

deep mist Apr 23, 2026, 4:55 PM

#

and that was the official iso, not some modified install à la AtlasOS, Tiny11 or alike?

molten bone Apr 23, 2026, 4:55 PM

#

nope straight from microsofts own site

deep mist Apr 23, 2026, 4:56 PM

#

alr, good

#

yea restart and limit it to 2500MHz

molten bone Apr 23, 2026, 4:56 PM

#

yep

#

already done

deep mist Apr 23, 2026, 4:57 PM

#

lower it by 100's MHz until youre stable, let me know when youre stable & at which limit

molten bone Apr 23, 2026, 4:58 PM

#

2500 is a time out

#

But i can alt tab

#

And my mhz reset

#computer shutdown