#Problem with AMD 25.9.1 drivers. VR not working properly.

1 messages · Page 1 of 1 (latest)

toxic lion
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Hello, I am having an issue with my HTC Vive Focus Vision VR headset. When I download the latest drivers (25.9.1) available for my graphics card (RX 5700XT), the VR software (VIVE Hub) and SteamVR do not work properly. However, when I install driver version 25.4.1, VR works perfectly fine, but I have stuttering issues in non-VR games (for example, in Dead by Daylight). How can I solve these issues? I would like to be able to play VR and non-VR games without any problems. It is tiring having to change driver versions depending on what I want to play. Please help me with this problem.

VIVE Hub displays error code: -1073740940 and SteamVR displays error 309 PeppoSad

My setup:
Ryzen 5 3600X
MSI B450M-A PRO MAX
32GB DDR4 RAM 3200 MHz
RX 5700XT Sapphire NITRO+

toxic lion
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Where can I download it?

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On my AMD software I don't see any update

tender harbor
toxic lion
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Okay, I'll try it. One more question. Should I do clean install or just regular update?

tender harbor
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Regular update

toxic lion
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Thank you. After install I will give feedback

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Problem is still here

tender harbor
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Please file a bug report and attach that screenshot as well as the error codes you see

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:(

toxic lion
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Where should I do it?

tender harbor
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top right corner, the bug icon

toxic lion
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Okay, send.

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They'll response? Or what I should do now?

tender harbor
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good question x)

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but they will look at the issue

toxic lion
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So that's it for now. I won't click Resolved Issue. If they respond I will give feedback.

tender harbor
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hope it gets solved quickly

toxic lion
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I have already done 2 system formats, a lot of system logs has been send to VIVE Support and the only way they said VR will work is on 25.4.1 driver version. That's kinda weird... It would be fine, but non VR games stuttering on 25.4.1 oh

tender harbor
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what games stutter on 25.4.1?

toxic lion
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Dead by Daylight, CS2, Sea of Thieves, tested only in this games (mainly playing them)

tender harbor
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odd. have you performed a shader cache reset?

toxic lion
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Where can I do it?

tender harbor
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Gear Icon -> System

toxic lion
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I was doing the format system 5 days ago, so I don't think that's the case, but I can do it

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And should I downgrade drivers again?

tender harbor
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for now, until a proper fix is in place

toxic lion
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If the shader cache doesn't help me, I need to choose what I wanna do. VR or Non VR games PepeSip

tender harbor
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the stutter should be an easier fix

toxic lion
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I will do it in a while and ping you later

tender harbor
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sounds good

toxic lion
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@tender harbor I'm here, downgraded drivers but don't see any option to clear shader cache

tender harbor
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bottom of the window

toxic lion
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I see only Restore Default Settings, nothing else

tender harbor
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oh whoops

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its in the Graphics settings

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apologies

toxic lion
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It's the last setting, bottom of the window

tender harbor
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yep!

toxic lion
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Okay, done

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I will check VR first

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And later I will test it in DbD

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VR is working perfectly fine

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And DbD is stuttering

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While in game, it's dropping from stable and locked 60 fps to 52 fps

tender harbor
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is the HMD disconnected?

toxic lion
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HMD?

tender harbor
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The VR Headset

toxic lion
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yes, I turned it off

tender harbor
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are all your mainboard drivers up to date, including the BIOS

toxic lion
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yes

tender harbor
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can you take a screenshot of the CPU utilisation in the game

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as it stutters

toxic lion
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to do that I should turn on adrenalin overlay?

tender harbor
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nop

toxic lion
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So how can i take this screenshot?

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By task manager?

tender harbor
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yea

toxic lion
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I think that's better for analysis than task manager

tender harbor
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task manager would also be useful

toxic lion
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Okay, so I should do screenshot instantly when stutter appear?

tender harbor
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just after, please

toxic lion
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Okay

tender harbor
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wait like 5-10 seconds

toxic lion
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Sure

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CPU tab, right?

tender harbor
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yes

toxic lion
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red arrows is when i had stutters

tender harbor
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right click that graph and select view per logical core please

toxic lion
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Now I can't because this is changing all the time

tender harbor
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you can

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you just need to right click anywhere in there

toxic lion
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I know, but this graph is just gone

tender harbor
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xd what

toxic lion
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I'm not in game right now

toxic lion
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Now I'm in game, stutters appeared 4 times

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Sorry for my little missunderstanding PeppoSad

tender harbor
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is your CPU or memory overclocked?

toxic lion
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Yes, CPU is overclocked and RAM is put into XMP mode

tender harbor
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please reset the CPU tuning for now

toxic lion
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Give me a second then, need go into BIOS

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Okay, CPU is on stock right now

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Should I hop into game and check it out?

tender harbor
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yes please

toxic lion
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It is still stuttering, but a little bit less

tender harbor
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can you run HWInfo in the background, as you play?

toxic lion
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Sure

tender harbor
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use the sensors only mode when you start it

toxic lion
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No problem

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Should I start register?

tender harbor
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no just have it running

toxic lion
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Okay, game finished, what do you need?

tender harbor
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screenshots from the HWInfo screen

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ideally CPU and GPU ones

toxic lion
tender harbor
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the GPU only runs up to 100W?

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did you limit it via Power Limits or Chill?

toxic lion
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No, I didn't

tender harbor
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can you send a screenshot from GPU-Z

toxic lion
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need to download, wait

tender harbor
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did you buy this GPU second hand / used?

toxic lion
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Yes, I did

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It is working 6 months in my build now

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Something is wrong?

tender harbor
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yes

toxic lion
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What's wrong?

tender harbor
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see those missing values

toxic lion
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Yes

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Why it's missing?

tender harbor
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it was manipulated, most likely

toxic lion
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And... What I should do about it?

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Because when I install new drivers it's working perfectly fine

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But VR don't work xd

tender harbor
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o.O

toxic lion
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I mean

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I don't have stutters on 25.9.1

tender harbor
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is power consumption still limited to ~100W on the new drivers

toxic lion
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I don't know to be honest, I didn't checked that

tender harbor
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cuz if it is, its still faulty.

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its likely a card that was used for mining

toxic lion
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Ohh....

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So... Idk if I need to buy new card

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Because I was thinking about it to be honest

tender harbor
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do you have another GPU?

toxic lion
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I have 1060 6GB

tender harbor
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you could use that to flash the proper vBIOS onto the 5700 XT

toxic lion
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how can I do it?

tender harbor
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im sure others here could help you with that

toxic lion
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but i need to have two GPU's in pc?

tender harbor
tender harbor
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but its good to have a backup.

toxic lion
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But there is a risk to brick GPU, right?

tender harbor
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there is

toxic lion
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Well... I'll try to do it, but not today maybe

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I don't have a lot of time now, going into work and etc.

tender harbor
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yeah, you'll need to take your time w ith that

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and make sure to ask in here too, folks can guide you through it

toxic lion
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One more question, how long it takes to do that?

tender harbor
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so you dont make mistakes

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maybe 30 minutes, with texting and what not?

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would plan in an hour to be safe.

toxic lion
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Okay, thank you so much for everything