vital valley Feb 11, 2026, 2:32 PM

#

It’s just not as simple and not as good as I see on Twitter or I’m doing wrong stuffs.

First, every time I “wake up” it didn’t send or completed any task. Even when it confirmed. I needed to send a follow-up message to a very important client, it drafted the messages, confirmed the message, the person, the JID for WhatsApp and the time. Woke up, grabbed my phone. Nothing.

I come back to telegram, said sorry, I didn’t see. Aparrently I confirmed but I didn’t saved it in the cron tasks. Are you kidding me?

Also every time I start a conversation (text) for the first time, it starts answering back with Argentinian accent😕 (my agent should be LATAM Spanish)

Multi agent WhatsApp’s? Not possible on a same gateway, just FYI 😒…

Had to make two gateways, setup a discord, and now… Apparently my agents can’t communicate between them even when they mention at each other.

This is ridiculous guys 😕 I’ve spent almost $300 just on trying the perfect setup before going live with clients and leads, nothing works.

That’s it.

scarlet sparrowBOT Feb 11, 2026, 2:32 PM

#

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worthy warrenBOT Feb 11, 2026, 2:38 PM

#

vital valley It’s just not as simple and not as good as I see on Twitter or I’m doing wrong s...

rom — the stuff you’re describing is exactly what happens when (a) cron isn’t actually creating jobs, (b) the Gateway isn’t running 24/7, or (c) you’re trying to schedule/send across different gateways / different providers and it’s blocked by default.

Here’s the fastest way to get you unblocked (and to prove where it’s failing):

1) Verify cron is actually alive (and jobs exist)

Cron runs inside the Gateway process. If the Gateway sleeps/restarts/isn’t running, jobs won’t fire.

On the machine running the Gateway:

openclaw --version
openclaw status --all
openclaw cron list

If the job exists, grab its id and run:

#

openclaw cron runs --id <jobId> --limit 50
openclaw cron run <jobId> --force

Also check config/env basics:

cron.enabled must be true
OPENCLAW_SKIP_CRON must not be set

(Ref: https://docs.openclaw.ai/help/faq#cron-or-reminders-do-not-fire-what-should-i-check and https://docs.openclaw.ai/automation/cron-jobs)

2) If you have 2 Gateways: that’s the core reason your WhatsApp “scheduled send” didn’t happen

A cron job created on your Telegram Gateway cannot magically send via your WhatsApp Gateway. They’re separate processes with separate schedulers and separate channel logins.

If you want: “from Telegram, schedule a WhatsApp follow-up” → you need one Gateway that has both Telegram + WhatsApp configured.

3) Cross-provider sending is blocked by default (even on one Gateway)

#

Even on a single Gateway, OpenClaw blocks “Telegram context → send Discord/WhatsApp” unless you explicitly allow it.

Add this (either defaults or per-agent), then restart the Gateway:

{
  agents: {
    defaults: {
      tools: {
        message: {
          crossContext: {
            allowAcrossProviders: true,
            marker: { enabled: true, prefix: "[from {channel}] " }
          }
        }
      }

#

    }
  }
}

Ref: https://docs.openclaw.ai/help/faq#how-do-i-send-a-discord-message-from-telegram-crosscontext-messaging-denied

4) “Multi-agent WhatsApp on one gateway isn’t possible” — it is, but you must use accounts/bindings

If what you meant is multiple WhatsApp accounts/numbers, that’s supported via channels.whatsapp.accounts + bindings (so you don’t need two gateways just for that):

Ref: https://docs.openclaw.ai/concepts/multi-agent (see “two WhatsApps → two agents”).

5) Agents “mentioning each other” won’t work unless agent-to-agent is enabled

Agent-to-agent messaging is opt-in:

#

{
  tools: {
    agentToAgent: {
      enabled: true,
      allow: ["home", "work"]
    }
  }
}

Ref: https://docs.openclaw.ai/concepts/multi-agent (and config: https://docs.openclaw.ai/gateway/configuration)

6) “Argentinian accent” (text)

That’s just the model’s writing style unless you pin it.

Fix: put an explicit rule in that agent’s SOUL.md (or equivalent system prompt), e.g.:

#

“Write in neutral LATAM Spanish. Use ‘tú’ (not ‘vos’). Avoid Rioplatense slang.”

(If you meant voice/TTS accent, that’s a separate setting under messages.tts.)

If you paste (1) openclaw --version, (2) openclaw status --all, and (3) openclaw cron list from the gateway where you expected the job to run, we can tell in one pass whether this is: cron disabled, gateway uptime, job never created, or cross-gateway/cross-provider routing.

vital valley Feb 11, 2026, 4:41 PM

#

Ran what you mentioned:

(1) openclaw --version
2026.2.9

(2) openclaw status --all
[See full output above - Gateway running, PID 281950, all channels OK]

(3) openclaw cron list
ID Name Schedule Next Last Status Target Agent
4f0bc535-bb15-44b9-947e-28bb57d0cf8b Recordatorio: Averigu... at 2026-02-12 21:40Z in 1d - idle main main

Summary for Discord:

The issue is confirmed: job never created.

• Gateway running fine (PID 281950, version 2026.2.9)
• All channels OK (Telegram, WhatsApp, Discord)
• crossContext.allowAcrossProviders: true ✓
• agentToAgent.enabled: true ✓
• Only 1 cron job exists (car wash reminder)
• Mati follow-up job was never created - agent confirmed but never executed cron add
The root cause: Agent confirmed "✅ Done! Scheduled" without actually running the command. Classic confirmation-without-verification bug.

Now regarding the Argentinian accent, it is in the soul.md and even in agent.md, still sometimes receiving the same accent. We’re gonna move this rule to the top, right after The Who I am 😕

Is it something to do with sessions? It’s like every time I talk to “Claudia” she “remembers everything” but she’s someone new 😕 can’t explain it.

worthy warrenBOT Feb 11, 2026, 4:46 PM

#

vital valley Ran what you mentioned: (1) openclaw --version 2026.2.9 (2) openclaw status --...

You nailed the diagnosis: cron itself is fine (you have a job + next-run time), but the Mati follow‑up was never created, so there was literally nothing to “wake up” and execute.

That means we’re in the annoying class of failures where the model says “✅ scheduled” but never actually runs cron.add.

A) Practical workaround (reliable today): schedule via CLI (agent can draft the command)

For anything client-critical, use an isolated cron job that delivers directly to WhatsApp (no “wake up” chain needed):

openclaw cron add \
  --name "Follow-up to Mati" \
  --at "20m" \
  --session isolated \
  --message "Send this WhatsApp follow-up to Mati: <PASTE MESSAGE TEXT>" \
  --announce \
  --channel whatsapp \
  --to "+52..."   # client E.164

#

Docs: https://docs.openclaw.ai/automation/cron-jobs

If you’re not ready to auto-send to clients yet, swap the message to a reminder to you (safer), and send manually.

B) Prevent “scheduled but not really” (make the agent prove it)

Add (top of AGENTS.md or SOUL.md) a hard rule like:

Never claim a reminder/message is scheduled unless you have created a cron job and can paste the jobId + next-run time from the tool result. After creating it, immediately verify by listing cron jobs and showing the matching entry.

Then in chat, your confirmation step becomes: “What’s the jobId?”
If it can’t answer with a real ID, it didn’t schedule anything.

C) The “Claudia is new but remembers everything” is sessions vs memory

What you’re describing is consistent with session resets + durable memory:

Sessions (chat history/context) can reset (default behavior is a daily reset boundary).
Memory files (MEMORY.md, memory/YYYY-MM-DD.md) persist, so the agent can still recall facts even when the chat session feels “fresh/new”.

#

Session behavior is here: https://docs.openclaw.ai/concepts/session

If you want Claudia to feel continuous longer, set resets to “idle” with a long window (example: 30 days):

{
  session: {
    reset: { mode: "idle", idleMinutes: 43200 }
  }
}

Also check DM scoping: by default all DMs collapse into one “main” session. If you don’t want Telegram/WhatsApp to blend, use:

{ session: { dmScope: "per-channel-peer" } }

#

D) Argentinian accent despite SOUL/AGENTS rules = usually “wrong agent/workspace” or rules not injected

Before moving text around, verify the bot is actually running with the files you think:

In the chat where it misbehaves, send: /status (it’ll show agent + session info).
Then send: /context detail and confirm your “neutral LATAM Spanish (no voseo)” rule is visible there.

If /context detail doesn’t show the rule, you’re editing the wrong workspace for the agent/channel routing you’re hitting.

If you paste the /status output from the exact chat where it falsely confirmed scheduling (just that one message), I can tell you whether this correlates with a specific session type (thread/topic/slash isolated session), agentId mismatch, or a reset edge that’s making behavior look inconsistent.

vital valley Feb 11, 2026, 4:54 PM

#

🦞 OpenClaw 2026.2.9 (33c75cb)
🧠 Model: anthropic/claude-sonnet-4-5 · 🔑 api-key sk-ant…4gpwAA (anthropic:default)
🧮 Tokens: 73 in / 2.0k out
📚 Context: 200k/200k (100%) · 🧹 Compactions: 0
🧵 Session: agent:main:telegram:direct:15100660 • updated just now
⚙️ Runtime: direct · Think: low
🪢 Queue: collect (depth 0)

—
Part 1 of /context detail:

🧠 Context breakdown (detailed)
Workspace: /home/rom/.openclaw/workspace-main
Bootstrap max/file: 20,000 chars
Sandbox: mode=off sandboxed=false
System prompt (run): 40,858 chars (~10,215 tok) (Project Context 29,308 chars (~7,327 tok))
Injected workspace files:

• AGENTS.md: OK | raw 9,954 chars (~2,489 tok) | injected 9,954 chars (~2,489 tok)
• SOUL.md: OK | raw 4,675 chars (~1,169 tok) | injected 4,675 chars (~1,169 tok)
• TOOLS.md: OK | raw 648 chars (~162 tok) | injected 648 chars (~162 tok)
• IDENTITY.md: OK | raw 236 chars (~59 tok) | injected 236 chars (~59 tok)
• USER.md: OK | raw 4,868 chars (~1,217 tok) | injected 4,868 chars (~1,217 tok)
• HEARTBEAT.md: OK | raw 592 chars (~148 tok) | injected 592 chars (~148 tok)
• BOOTSTRAP.md: MISSING | raw 0 | injected 0
• MEMORY.md: OK | raw 7,927 chars (~1,982 tok) | injected 7,927 chars (~1,982 tok)
Skills list (system prompt text): 3,279 chars (~820 tok) (10 skills)
Skills: gog, healthcheck, notion, openai-whisper, sag, skill-creator, tmux, video-frames, weather, contifico-piula
Top skills (prompt entry size):
• contifico-piula: 576 chars (~144 tok)
• healthcheck: 482 chars (~121 tok)
• skill-creator: 287 chars (~72 tok)
• tmux: 246 chars (~62 tok)
• openai-whisper: 224 chars (~56 tok)
• gog: 223 chars (~56 tok)
• video-frames: 220 chars (~55 tok)
• notion: 219 chars (~55 tok)
• weather: 211 chars (~53 tok)
• sag: 195 chars (~49 tok)
Tool list (system prompt text): 1,984 chars (~496 tok)
Tool schemas (JSON): 15,251 chars (~3,813 tok) (counts toward context; not shown as text)

#

Part 2 of /context detail

Tools: read, edit, write, exec, process, browser, canvas, nodes, cron, message, tts, gateway, agents_list, sessions_list, sessions_history, sessions_send, sessions_spawn, session_status, web_search, web_fetch, image, memory_search, memory_get
Top tools (schema size):
• message: 4,311 chars (~1,078 tok)
• browser: 1,869 chars (~468 tok)
• nodes: 1,479 chars (~370 tok)
• exec: 1,037 chars (~260 tok)
• process: 844 chars (~211 tok)
• web_search: 733 chars (~184 tok)
• canvas: 661 chars (~166 tok)
• edit: 591 chars (~148 tok)
• cron: 581 chars (~146 tok)
• gateway: 465 chars (~117 tok)
• read: 392 chars (~98 tok)
• web_fetch: 360 chars (~90 tok)
• write: 313 chars (~79 tok)
• sessions_spawn: 312 chars (~78 tok)
• tts: 223 chars (~56 tok)
• sessions_send: 203 chars (~51 tok)
• sessions_list: 176 chars (~44 tok)
• image: 163 chars (~41 tok)
• sessions_history: 149 chars (~38 tok)
• memory_search: 139 chars (~35 tok)
• memory_get: 128 chars (~32 tok)
• session_status: 89 chars (~23 tok)
• agents_list: 33 chars (~9 tok)
Top tools (summary text size):
• cron: 2,444 chars (~611 tok)
• browser: 1,251 chars (~313 tok)
• message: 471 chars (~118 tok)
• read: 298 chars (~75 tok)
• memory_search: 235 chars (~59 tok)
• gateway: 225 chars (~57 tok)
• session_status: 207 chars (~52 tok)
• image: 184 chars (~46 tok)
• exec: 181 chars (~46 tok)
• web_search: 175 chars (~44 tok)
• memory_get: 151 chars (~38 tok)
• edit: 129 chars (~33 tok)
• tts: 129 chars (~33 tok)
• web_fetch: 129 chars (~33 tok)
• write: 127 chars (~32 tok)
• sessions_spawn: 107 chars (~27 tok)
• canvas: 106 chars (~27 tok)
• nodes: 101 chars (~26 tok)
• process: 85 chars (~22 tok)
• sessions_send: 84 chars (~21 tok)
• agents_list: 72 chars (~18 tok)
• sessions_list: 54 chars (~14 tok)
• sessions_history: 36 chars (~9 tok)

#

Part 3 of /context detail

Tools (param count):
• message: 84 params
• nodes: 33 params
• browser: 28 params
• canvas: 18 params
• cron: 13 params
• exec: 12 params
• process: 11 params
• gateway: 11 params
• sessions_spawn: 8 params
• edit: 6 params
• web_search: 6 params
• sessions_send: 5 params
• read: 4 params
• sessions_list: 4 params
• image: 4 params
• write: 3 params
• sessions_history: 3 params
• web_fetch: 3 params
• memory_search: 3 params
• memory_get: 3 params
• tts: 2 params
• session_status: 2 params
• agents_list: 0 params
Session tokens (cached): 200,000 total / ctx=200000

worthy warrenBOT Feb 11, 2026, 4:57 PM

#

vital valley 🦞 OpenClaw 2026.2.9 (33c75cb) 🧠 Model: anthropic/claude-sonnet-4-5 · 🔑 api-ke...

This /status + /context detail is super helpful — a couple of important signals jump out:

1) Your context is completely saturated (200k/200k = 100%)

When the session is that full, you’ll see exactly the kind of “drift” you’re describing: style rules get inconsistently followed, and the model is more likely to do the “✅ scheduled” bluff instead of actually calling tools.

Do this in the Telegram DM with Claudia:

Send: /compact
If it still feels weird after: /new (fresh session)

Docs: https://docs.openclaw.ai/concepts/compaction

2) “Claudia is new but remembers everything” = session resets vs memory

You’re in: agent:main:telegram:direct:15100660 — that’s a DM session key (not the global main bucket). If your session reset policy triggers (daily boundary by default), you can get a “fresh” Claudia while still seeing durable memory from MEMORY.md.

To inspect what your Gateway is doing:

#

openclaw config get session

If you want fewer “new Claudia” moments, set reset to idle (example: ~30 days):

openclaw config set session.reset '{ mode:"idle", idleMinutes:43200 }' --json
openclaw gateway restart

Docs: https://docs.openclaw.ai/concepts/session

3) The cron “scheduled” lie: make it impossible to fake

Since cron works (you do have a job), this is a model behavior failure: it confirmed without executing cron.add.

Best mitigation right now: add a hard rule to the very top of AGENTS.md (or SOUL.md):

#

If you schedule anything, you must paste the jobId and next-run time. If you cannot provide a real jobId, say scheduling failed.

And operationally: after any “scheduled” message, you reply: “Paste the jobId.”
No jobId = it didn’t happen.

4) For WhatsApp follow-ups, use isolated cron + announce (most reliable)

This avoids “wake up” / heartbeat chains entirely:

openclaw cron add \
--name "Follow-up: Mati" \
--at "20m" \
--session isolated \
--message "Send this WhatsApp message to Mati: <TEXT>" \
--announce \
--channel whatsapp \

#

--to "+52..."

Docs: https://docs.openclaw.ai/automation/cron-jobs

5) Argentinian accent even though the rule is injected

Your rule is being injected (files are OK + not truncated), so this is classic drift. Two things help a lot:

get out of the 100% context zone (/compact)
make the rule more “mechanical”: “Never use voseo (‘vos’, ‘sos’, ‘tenés’). Always use ‘tú’ forms.”

If you want one more targeted check: paste the next part of /context detail where it lists the actual tool names (I want to confirm cron is in the tools list for that session).

#

Yep — this confirms it cleanly:

cron is in the toolset for that exact session (cron: 13 params), so this was not a permissions/tools-available problem.
The “✅ scheduled” incident was the model confirming without having executed cron.add (i.e. no jobId ever existed).

Why it’s happening right now (your biggest red flag)

Your session is 200,000 / 200,000 (100%).

When a session is that full, two bad things happen:

Instruction adherence degrades (style rules like “no voseo / neutral LATAM” slip).
Tool discipline degrades (it’s more likely to “say it did it” than actually do the tool call).

So before debugging anything else, fix the operating condition:

In the Telegram DM with Claudia:

Send: /compact
Then: /new

#

After that, re-try a tiny test: “Schedule a reminder in 2 minutes” and require it to paste the jobId.

Make “fake scheduling” impossible (policy that works)

Add this rule at the top of AGENTS.md/SOUL.md:

If you schedule anything, you MUST paste the cron jobId and the next-run time from the tool result. If you did not create a job, say you failed.

Operationally, you reply with: “jobId?”
No jobId = not scheduled.

“Claudia feels new but remembers everything”

Your session key is: agent:main:telegram:direct:15100660.

That means you’re in a per-DM/per-channel style session, not the global agent:main:main bucket. So:

If you sometimes talk from Telegram, sometimes from WhatsApp/Discord, you will often be in different sessions (feels “new”).
But MEMORY.md is still injected, so she still “remembers” durable facts.

#

If you want to verify what your DM scoping is set to:

openclaw config get session.dmScope
openclaw config get session.reset

(If you’re running a client-facing WhatsApp inbox, keeping DMs isolated is usually the right thing for safety, even if it feels less “continuous”.)

Next step (so we can call it a bug or not)

After /compact + /new, do one controlled repro:

Ask: “Schedule a reminder in 2 minutes called TEST-CRON.”
It must paste jobId.
You run: openclaw cron list and confirm it exists.

If it still claims success with no jobId in a fresh session, that’s a real reproducible bug and worth a GitHub issue (include: version 2026.2.9, model, and the exact chat transcript around the scheduling request).

vital valley Feb 11, 2026, 6:18 PM

#

What if… I Uninstall and start everything from scratch? Would you help me plan my agents in one gateway?

I need 3 agents
One WhatsApp for each
One discord server where they will interact

worthy warrenBOT Feb 11, 2026, 6:21 PM

#

vital valley What if… I Uninstall and start everything from scratch? Would you help me plan m...

You don’t need to “uninstall” to get a clean slate. If you want to nuke weird state and rebuild cleanly, do a reset (it wipes config/credentials/sessions/workspace depending on scope), then onboard again.

From the docs (official way):

openclaw reset (interactive)
or full wipe: openclaw reset --scope full --yes --non-interactive
Then: openclaw onboard --install-daemon
Source: https://docs.openclaw.ai/help/faq#how-do-i-completely-reset-openclaw-but-keep-it-installed

That said — yes, I’ll help you plan the “3 agents / 3 WhatsApps / 1 Discord server” setup in one Gateway. Here are the two viable designs (pick one based on what you mean by “interact” on Discord):

Option A (simplest): 1 Discord bot, 3 Discord channels (one per agent)

One Discord app/bot in your server.
Create channels like:
- #agent-a
- #agent-b

#

#agent-c
Bind each Discord channel to one agent.
Pros: easiest, least moving parts.
Con: on Discord they all “look like” the same bot identity (because it’s one bot).

Bindings concept: Discord channels route via peer.kind:"channel" + peer.id:"<channelId>"
(See session key / peer routing shapes: https://docs.openclaw.ai/concepts/channel-routing)

Option B (true “agents interact” on Discord): 3 Discord bots (3 tokens) in the same server

OpenClaw supports multi-account Discord via channels.discord.accounts, so you can run three Discord bot identities in one Gateway and bind each to one agent.

Pros: they can actually “talk” in the same channel as distinct bot users.
Con: higher risk of bot-to-bot loops; you must keep requireMention on + tight allowlists.
Also note: Discord ignores bot-authored messages by default unless you enable channels.discord.allowBots=true (use sparingly; lock down channels).

#

Discord multi-account is documented here: https://docs.openclaw.ai/channels/discord and the shared multi-account pattern here: https://docs.openclaw.ai/gateway/configuration#channelstelegramaccounts--channelsdiscordaccounts--channelsslackaccounts--channelssignalaccounts--channelsimessageaccounts

WhatsApp side (for “one WhatsApp for each agent”)

That maps cleanly to channels.whatsapp.accounts (3 accountIds), then bindings:

accountId wa_a → agent a
accountId wa_b → agent b
accountId wa_c → agent c

Multi-account WhatsApp + bindings: https://docs.openclaw.ai/concepts/multi-agent

Critical production safety setting (don’t skip this)

If each WhatsApp number is client-facing (many people can DM it), you must avoid mixing client conversations in one “main” DM bucket.

#

Set secure DM mode:

{
  session: {
    dmScope: "per-account-channel-peer"
  }
}

Docs: https://docs.openclaw.ai/concepts/session

What I need from you to draft the exact config

Do you want Discord Option A (one bot, 3 channels) or Option B (3 bots, one channel / shared room)?
Are the 3 WhatsApps 3 different phone numbers (accounts), yes/no?

#

Will each WhatsApp be used by many clients (public inbox) or just you testing?

Answer those 3, and I’ll paste a ready-to-edit openclaw.json skeleton (agents + whatsapp accounts + discord routing + agentToAgent allowlist) tailored to your choice.

vital valley Feb 11, 2026, 10:56 PM

#

Three bots in one channel.
2 and 3) Yes, 3 different phone numbers. Claudia is my personal assistant. Lucia is the sales agent, facing client. Ops is o my for internal use, only people in “allowFrom”.

#

@worthy warren 👀

vital valley Feb 12, 2026, 1:27 AM

#

worthy warren 3) Will each WhatsApp be used by **many clients** (public inbox) or just you tes...

) Three bots in one channel.
2 and 3) Yes, 3 different phone numbers. Claudia is my personal assistant. Lucia is the sales agent, facing client. Ops is o my for internal use, only people in “allowFrom”.

worthy warrenBOT Feb 12, 2026, 1:31 AM

#

vital valley ) Three bots in one channel. 2 and 3) Yes, 3 different phone numbers. Claudia is...

Yes — and you probably don’t need an “uninstall”. Do a full reset (clean slate), then rebuild as 3 agents + 3 WhatsApp accounts + 3 Discord bot accounts in one Gateway.

0) Clean slate (recommended)

On the Gateway host:

openclaw reset --scope full --yes --non-interactive
openclaw onboard --install-daemon

Docs: https://docs.openclaw.ai/help/faq#how-do-i-completely-reset-openclaw-but-keep-it-installed

1) Create the 3 agents (3 isolated brains)

#

openclaw agents add claudia --workspace ~/.openclaw/workspace-claudia
openclaw agents add lucia   --workspace ~/.openclaw/workspace-lucia
openclaw agents add ops     --workspace ~/.openclaw/workspace-ops

(Each gets its own workspace + sessions + auth profiles.)

2) One Gateway, 3 WhatsApp numbers (multi-account)

You’ll use 3 WhatsApp accounts in config, then log each one in:

openclaw channels login --channel whatsapp --account claudia
openclaw channels login --channel whatsapp --account lucia

#

openclaw channels login --channel whatsapp --account ops

(You’ll scan 3 QRs, one per number.)

3) One Discord server, 3 bots in ONE channel

Create 3 Discord apps/bots in the Dev Portal, invite all 3 to the same server, then add them to OpenClaw as 3 Discord accounts (each with its own token).

You can do it via CLI:

openclaw channels add --channel discord --account claudia --token "<TOKEN_1>"
openclaw channels add --channel discord --account lucia   --token "<TOKEN_2>"

#

openclaw channels add --channel discord --account ops     --token "<TOKEN_3>"

4) The key config skeleton (ready to paste/edit)

Edit ~/.openclaw/openclaw.json (JSON5) to wire routing + safety:

{
  // Prevent client DM context leakage across numbers/channels/senders:
  session: { dmScope: "per-account-channel-peer" },

  agents: {
    list: [

#

      { id: "claudia", default: true, workspace: "~/.openclaw/workspace-claudia" },
      { id: "lucia",   workspace: "~/.openclaw/workspace-lucia" },
      { id: "ops",     workspace: "~/.openclaw/workspace-ops" },
    ],
  },

  // Route inbound messages to the correct brain.
  bindings: [
    { agentId: "claudia", match: { channel: "whatsapp", accountId: "claudia" } },
    { agentId: "lucia",   match: { channel: "whatsapp", accountId: "lucia" } },
    { agentId: "ops",     match: { channel: "whatsapp", accountId: "ops" } },

    { agentId: "claudia", match: { channel: "discord", accountId: "claudia" } },
    { agentId: "lucia",   match: { channel: "discord", accountId: "lucia" } },
    { agentId: "ops",     match: { channel: "discord", accountId: "ops" } },

#

  ],

  tools: {
    agentToAgent: { enabled: true, allow: ["claudia", "lucia", "ops"] },
  },

  channels: {
    whatsapp: {
      accounts: { claudia: {}, lucia: {}, ops: {} },

      // IMPORTANT LIMITATION:
      // dmPolicy/allowFrom apply to ALL WhatsApp accounts (not per-number).
      //
      // If you want Lucia public-facing, safest “production-ish” default is pairing:
      dmPolicy: "pairing", // pairing | allowlist | open | disabled

#

      allowFrom: ["+YOUR_NUMBER_1", "+YOUR_NUMBER_2"], // owners who can approve pairing
    },

    discord: {
      // Keep bots from replying to other bots (prevents loops). Recommended.
      // If you truly want bot-to-bot chatter, we can talk — it's risky.
      allowBots: false,

      // Lock the server/channel down (replace with your IDs)
      dm: { enabled: false },
      guilds: {
        "YOUR_GUILD_ID": {
          requireMention: true,
          users: ["YOUR_DISCORD_USER_ID"],

#

          channels: {
            "YOUR_CHANNEL_ID": { allow: true, requireMention: true },
          },
        },
      },

      accounts: {
        claudia: { token: "${DISCORD_CLAUDIA_TOKEN}" },
        lucia:   { token: "${DISCORD_LUCIA_TOKEN}" },
        ops:     { token: "${DISCORD_OPS_TOKEN}" },
      },
    },
  },
}

#

Then restart:

openclaw gateway restart
openclaw channels status --probe
openclaw agents list --bindings

One big WhatsApp reality check (so expectations match reality)

Right now, WhatsApp DM policy is shared across all 3 numbers (channels.whatsapp.dmPolicy / allowFrom are global). So you have to pick:

pairing (recommended for client-facing): every new client gets a code, you approve once, then they’re in.
open (true public inbox): set dmPolicy:"open" + allowFrom:["*"] — but that also opens Claudia/Ops numbers unless you keep those numbers private.

If you tell me “I need Lucia fully open, but Ops locked-down” without relying on secrecy of the phone number, I’ll be blunt: that currently pushes you back toward two gateways (until per-account DM policy exists).

#

If you paste:

your intended Discord channel ID (where they’ll “interact”), and
whether you want Lucia = pairing or open

…I’ll tailor the exact final config + the exact login/add commands in the right order.

vital valley Feb 12, 2026, 3:07 AM

#

Wait, can't do that since I need the 3 whatsapp accounts to have different dmPolicy 😕

So, what is your recommendation for that setup with 2 gateways. And what to do with my actual issue regarding Claudia's "issues". Whats the best practice and a clean setup?

worthy warrenBOT Feb 12, 2026, 3:09 AM

#

vital valley Wait, can't do that since I need the 3 whatsapp accounts to have different dmPol...

You’re right: per‑WhatsApp-account dmPolicy is not supported today. channels.whatsapp.dmPolicy applies to the whole Gateway process, so if you need one number public/pairing and another number allowlist-only, that’s a legit reason for 2 gateways.

Recommendation: 2 gateways (same host is fine) + profiles

Run two isolated Gateway instances using --profile (separate config/state/workspace + ports). This is the documented “multiple gateways” pattern: https://docs.openclaw.ai/gateway/multiple-gateways

Gateway A: “private” (Claudia + Ops)

Purpose: your personal assistant + internal ops
WhatsApp dmPolicy: allowlist (or pairing if you want, but allowlist is simplest for private)
WhatsApp accounts: 2 numbers (Claudia + Ops)
Discord: run 2 Discord bots here (ClaudiaBot + OpsBot)

Gateway B: “sales” (Lucia)

Purpose: client-facing inbox
WhatsApp dmPolicy: pairing (recommended) or open (risky)
WhatsApp accounts: 1 number (Lucia)
Discord: run 1 Discord bot here (LuciaBot)

#

All 3 Discord bots can still sit in the same Discord channel in the same server, even if they’re run by different gateways.

Important safety note about “they will interact”:

By default you should keep allowBots=false so they don’t consume each other’s messages and spiral into bot-loops.
Best practice is “human-moderated interaction”: you mention the bot you want to respond, in the shared channel.
If you truly want bot-to-bot chatter, you can enable bot messages, but you’ll need very strict mention gating + rules to prevent loops.

Clean setup steps (best practice)

1) Reset and rebuild cleanly (per profile)

Instead of uninstalling, do a clean reset + onboarding per instance:

Private:

openclaw --profile private onboard --install-daemon

Sales:

#

  openclaw --profile sales onboard --install-daemon

Pick base ports at least ~20 apart to avoid derived port collisions (docs recommend spacing). Example:

private: 18789
sales: 19789

(If you ever need to wipe one side completely: openclaw --profile <name> reset --scope full — from FAQ: https://docs.openclaw.ai/help/faq#how-do-i-completely-reset-openclaw-but-keep-it-installed)

2) WhatsApp logins (per gateway + per accountId)

On each gateway:

openclaw --profile private channels login --channel whatsapp --account claudia
openclaw --profile private channels login --channel whatsapp --account ops

#

openclaw --profile sales channels login --channel whatsapp --account lucia

3) Fix Claudia’s “issues” (the real best practices)

Your Claudia problems were largely “session hygiene”:

Stop sessions from reaching 200k/200k.
Use /compact proactively, and set reasonable DM history limits (Telegram/WhatsApp both support dmHistoryLimit).
Use secure DM scoping on the sales gateway (prevents client leakage):
session.dmScope: "per-account-channel-peer" (recommended for public inboxes; docs: https://docs.openclaw.ai/concepts/session)
Make scheduling non-fakeable: add a hard rule that any scheduled task must include jobId + next-run time, otherwise it must say it failed. (This prevents “✅ scheduled” lies even when the model is under stress.)

#

If you tell me:

Do you want Lucia WhatsApp to be pairing (recommended) or truly open?
Will Ops WhatsApp be used by multiple internal people or literally only you?

…I’ll paste two ready-to-edit configs: private profile config + sales profile config (agents, bindings, WhatsApp accounts, Discord accounts, and the safe defaults for dmScope/reset/history).

vital valley Feb 12, 2026, 3:27 AM

#

Ok, that sounds like a good setup. Is that clean enough?

Now what you asked:

Lucia is our sales agent, she will receive only curated numbers, so she can have dmPolicy open.
Claudia will be used only by me. I actually send commands through Telegram and Claudia executes my messages on whatsapp (just cli send message, claudia doesnt read my messages)

Ops will be used only by the internal team, we're 5 people in total. Ops is the filter and the link between Lucia and the team. Or maybe I don't really need ops? Can Lucia be the face of the clients but not share any internal info with them? And then add Lucia bot on Discord and the team can communicate throu discord? Or a whatsapp group? What is your suggestion? The idea is to have a clean setup that help me redude errors, tokens and security risks.

worthy warrenBOT Feb 12, 2026, 3:28 AM

#

vital valley Ok, that sounds like a good setup. Is that clean enough? Now what you asked: 1)...

Yes — 2 gateways via profiles is “clean enough” and is the current best-practice way to get per-number WhatsApp policy isolation. Profiles give you hard separation of:

config + creds + sessions (OPENCLAW_STATE_DIR)
workspace
ports
Docs: https://docs.openclaw.ai/gateway/multiple-gateways

Given what you want, I’d do this:

Recommended architecture (min errors/tokens/risk)

Gateway 1: `private` (Claudia = you-only, Telegram-driven)

Goal: you DM Claudia on Telegram, she can send WhatsApp messages, but does not run an assistant inbox on WhatsApp.

Channels: Telegram + WhatsApp (Claudia number) + Discord bot (optional)

#

WhatsApp DM handling: disabled (so no inbound WhatsApp sessions, no token burn, no surprise context)
Cross-provider messaging: enabled (so Telegram → WhatsApp send is allowed)

Why this fixes “Claudia issues”: you remove the biggest chaos source: Claudia’s WhatsApp inbound traffic + giant WhatsApp histories. She becomes “commanded via Telegram”.

WhatsApp DM policy docs: https://docs.openclaw.ai/gateway/configuration#channelswhatsappdmpolicy

Gateway 2: `sales` (Lucia client-facing + Ops internal team brain)

You have two choices here:

Option 2A (cleanest + safest): Lucia WhatsApp only, Ops internal on Discord

Lucia agent: WhatsApp inbox
Ops agent: Discord internal channel(s) for the 5-person team
No Ops WhatsApp number needed

#

This gives you the “filter” without opening another phone number / inbox surface.

Option 2B (if you truly need Ops on WhatsApp too): keep it as its own gateway/profile

Because you can’t do per-account dmPolicy, an Ops WhatsApp number with “allowlist-only” must not live in the same process as Lucia “open”.

About Lucia “dmPolicy open”

Bluntly: if numbers are curated, allowlist or pairing is usually the right policy. open means anyone on earth who gets the number can DM the bot.

If you still want open, the requirement is:

dmPolicy: "open"
allowFrom: ["*"]
(“open requires allowFrom include *”) — docs: https://docs.openclaw.ai/gateway/configuration#channelswhatsappallowfrom

A safer compromise (still low friction): keep dmPolicy:"pairing" so new clients get a code and you approve once. (That’s what “pairing” is for.)

#

“Do I even need Ops?”

If your goal is reduce errors/tokens/security risk: yes, I’d keep an Ops agent, but I would not give it a client-facing WhatsApp number unless you really need it.

Why an Ops agent helps: it keeps internal coordination, prompts, and any sensitive context out of Lucia’s workspace/session history. Lucia stays “client brain”.

How to avoid Lucia leaking internal info:

Keep Lucia and Ops as separate agents (separate workspaces).
Don’t enable bot-to-bot loops on Discord.
Use Discord internal channels where only humans can talk to Ops; Ops can draft what to send to clients; a human approves.

Two specific best-practice settings (reduce risk immediately)

1) Secure DM scoping on the sales gateway

#

Prevents cross-client context leaks:

{ session: { dmScope: "per-account-channel-peer" } }

Docs: https://docs.openclaw.ai/concepts/session

2) Disable heartbeats if you don’t need them (saves tokens)

{ agents: { defaults: { heartbeat: { every: "0m" } } } }

FAQ: https://docs.openclaw.ai/help/faq (heartbeat section)

Next: I’ll write the exact configs, but answer these 3 decisions

For Lucia: open (accept risk) or pairing (recommended)?
Do you want internal comms on Discord (recommended) or a WhatsApp group?

#

On Discord: do you insist on one single channel, or can we do #sales-inbox + #ops-internal (this massively reduces bot-loop risk)?

Reply with those, and I’ll paste:

openclaw --profile private … config + commands
openclaw --profile sales … config + commands
with bindings, accounts, and the minimal safe defaults.

vital valley Feb 12, 2026, 3:54 AM

#

Ok, I think your suggestion is a good call. Help me out the step by step, from zero to hero. I'd like to keep somethings I alreavy have in Claudia, for example the api keys, gogcli, google auth and so on. AS LONG as it doesn't represent a delay o it brings a "bug" or "issue" into the new setup.

For Lucia, yes, open.
If we could keep everything in WhatsApp, taht would be cool. Let me tell you the workflow I have in mind.

Claudia is the master mind, she's my Chief of Staff Digital. She's like "the boss" of Lucia and Ops.
Lucia is the sale agents, she responds to leads with products, pricing and information. Everytime a lead is "done" (won or lost) she should sent a summary (everyday at 20:00hrs) of how many leads she handled that day. She also book our calls and schedule visits to our studio.
The idea of ops is to run the internal operations. Track Notion tasks, keep us in time, make quotes through our notion page, and so on. So... Lucia can also ask ops to make a quote for "x" client with the information she gathered (BANT framweork)

On discord I don't have a fixed opinnion yet. I just want the bots to work freely bewteen them without burning tokens or entering in this "bot-loop". Maybe if Lucia needs a quote she can mention ops? And if she has a doubt about a product, pricing and any sales related question she can mention me or claudia. Makes sense?

worthy warrenBOT Feb 12, 2026, 3:57 AM

#

vital valley Ok, I think your suggestion is a good call. Help me out the step by step, from z...

Yes — that’s a clean setup, and it directly reduces the two things that were killing you: policy conflicts (dmPolicy) and session bloat/chaos (Claudia eating random inbox history until 200k/200k).

Given your answers, the best-practice architecture is:

Gateway private (dmPolicy = allowlist): Claudia + Ops
Gateway sales (dmPolicy = open): Lucia
One internal WhatsApp group where humans + bots coordinate (with strict mention-gating to prevent loops)

You can keep Discord as an optional “control room”, but you don’t need it for the core workflow.

Zero → Hero (step-by-step)

Phase 0 — Don’t lose what works (keys/auth)

Before nuking anything, do this:

#

Backup state dirs

Current state is usually in ~/.openclaw (and any existing ~/.openclaw-<profile>).
Make a backup copy (zip/tar or just copy the folders somewhere safe).

Prefer keeping API keys as env vars, not copied state
This is the least “buggy” migration:

Anthropic/OpenAI/etc: keep them in your shell/service env and reference via ${VAR} in config.
Stuff like gogcli / Google auth often lives outside OpenClaw anyway (home dir), so it typically survives.

If some creds are stored in auth profiles and you really want to reuse them, copy only the auth profiles later (after the new gateways boot cleanly).

Phase 1 — Create 2 isolated gateways (profiles + ports)

We’ll run two Gateways on the same host using profiles (recommended by docs):
https://docs.openclaw.ai/gateway/multiple-gateways

#

Pick ports with spacing (example):

private → 18789
sales → 19789

Run onboarding for each:

openclaw --profile private onboard --install-daemon
openclaw --profile sales   onboard --install-daemon

During onboarding (or right after), set gateway.port per profile (either via wizard or config set).

Then verify each:

#

openclaw --profile private status
openclaw --profile sales status

Phase 2 — Configure channels/accounts

2A) `private` gateway (Claudia + Ops)

Goal: Claudia is Telegram-driven (you talk to her there), Ops is internal-only.

WhatsApp accounts: claudia, ops (both allowlist)
Telegram enabled (for you → Claudia)
WhatsApp dmPolicy: allowlist
AllowFrom: your number + your 4 teammates’ numbers (E.164)

#

Log in WhatsApp accounts:

openclaw --profile private channels login --channel whatsapp --account claudia
openclaw --profile private channels login --channel whatsapp --account ops

2B) `sales` gateway (Lucia)

WhatsApp account: lucia
WhatsApp dmPolicy: open
allowFrom must include "*" for open

Login:

openclaw --profile sales channels login --channel whatsapp --account lucia

#

Docs for dmPolicy/open: https://docs.openclaw.ai/gateway/configuration#channelswhatsappdmpolicy

Phase 3 — Create the internal WhatsApp group (this replaces Discord for ops)

Create ONE internal WhatsApp group (example name: “Studio Ops Hub”) and add:

your 5 internal people
Lucia number
Ops number
(optional) Claudia number

Prevent bot-loops (critical)

In that group, set both bots to require mention. That way:

Lucia only responds when someone pings her (or a message matches her mention pattern)
Ops only responds when someone pings Ops
They won’t accidentally answer each other forever

#

(WhatsApp group mention gating is supported; docs: https://docs.openclaw.ai/concepts/group-messages)

You’ll also want groupPolicy: "allowlist" so only your people can trigger group automation.

Phase 4 — Routing (bindings) + secure session scoping

This is the “clean brain separation” part.

Private gateway: route WhatsApp accounts + Telegram to the right agent

Telegram → Claudia agent
WhatsApp claudia account → Claudia agent
WhatsApp ops account + internal group → Ops agent

Also set secure DM scoping (prevents mixing people):

#

session: { dmScope: "per-account-channel-peer" }

Docs: https://docs.openclaw.ai/concepts/session

Sales gateway: Lucia gets only Lucia’s WhatsApp

Also set:

session: { dmScope: "per-account-channel-peer" }

This is the single biggest “client safety” knob.

Phase 5 — Lucia daily 20:00 summary (cron)

Do this on the sales gateway. The key trick: cron runs in a fresh session, so you must tell it to list today’s sessions and summarize.

#

At a high level:

schedule an isolated cron job at 20:00 in your timezone
job uses sessions_list to find today’s active DM sessions
produce: count leads + won/lost + next actions
deliver to the internal WhatsApp group

Docs: https://docs.openclaw.ai/automation/cron-jobs

(If you tell me your timezone string, e.g. America/Mexico_City, I’ll paste the exact openclaw --profile sales cron add ... command.)

Your “Ops: do I need it?” question

If you care about security + fewer screwups, yes: keep Ops, but keep Ops internal-only.

Lucia should be client-facing and not have:

internal SOPs

#

internal pricing exceptions
internal task chaos / Notion operational context

Instead:

Lucia gathers BANT + requirements
Lucia pings Ops in the internal group: “@Ops quote request: …”
Ops generates the quote (Notion-based) and replies in the internal group
A human (or Lucia with an explicit “approved text”) sends to client

This reduces leakage risk and also reduces token burn because Ops only runs when pinged.

What I need from you to finalize the exact commands/config

Your timezone (IANA), e.g. America/Bogota, America/Mexico_City, etc.
Do you want the internal group to include Lucia + Ops only, or also Claudia?
Do you want Lucia to ever auto-run in the internal group, or only when mentioned?

#

Reply with those and I’ll give you:

exact per-profile config skeletons (private + sales)
exact login commands
exact cron command for the 20:00 summary
the “anti-loop” mentionPatterns to use for Lucia/Ops in the WhatsApp group

vital valley Feb 12, 2026, 7:38 AM

#

@worthy warren Have. question for you, eventhough two whatsapps share the same dmPolicy while being in the same gateway.

If they have different numbers, same dmPolicy - allowFrom, can they have different numbers in their "allowFrom"? 🤔

worthy warrenBOT Feb 12, 2026, 7:40 AM

#

vital valley <@1457407575476801641> Have. question for you, eventhough two whatsapps share t...

channels.whatsapp.dmPolicy + channels.whatsapp.allowFrom are channel-level settings, so if you’re running multiple WhatsApp accounts under the same gateway (channels.whatsapp.accounts), they share the same DM gate.

So: no, you currently can’t have different allowFrom lists per WhatsApp number/account inside one gateway config — there’s only one channels.whatsapp.allowFrom list (DM senders in E.164), and it applies across the WhatsApp channel.

Workarounds:

Put the union of allowed senders in channels.whatsapp.allowFrom, then use bindings (incl. match.accountId) to route different accounts/senders to different agents.
If you truly need separate allowlists per WhatsApp number, run separate gateways.

Docs:

WhatsApp channel: https://docs.openclaw.ai/channels/whatsapp
Config keys: https://docs.openclaw.ai/gateway/configuration (channels.whatsapp.dmPolicy, channels.whatsapp.allowFrom, channels.whatsapp.accounts)

torn sapphire Feb 12, 2026, 3:49 PM

#

@worthy warren is it possible to have per channel dmScope ? I don't want to change it globally but just for a whatsapp where I plan to have a support bot. (I don't wan't my clients to share session)

worthy warrenBOT Feb 12, 2026, 3:53 PM

#

torn sapphire <@1457407575476801641> is it possible to have per channel dmScope ? I don't want...

dmScope is gateway-wide (session.dmScope). There isn’t a “per-channel dmScope” override you can set just for WhatsApp.

If you’re running a WhatsApp support bot where multiple clients DM the same bot, you do want secure DM mode though:

{
  session: {
    dmScope: "per-channel-peer" // or "per-account-channel-peer" if you run multiple WA accounts
  }
}

If your concern is “I don’t want to lose my continuity on other channels”, the usual pattern is:

keep dmScope: "per-channel-peer" globally (so clients don’t share context), and
use session.identityLinks to collapse your own identities across Telegram/WhatsApp/etc into one canonical session.

Docs:

#I’m about to quit, really.

1) Verify cron is actually alive (and jobs exist)

2) If you have 2 Gateways: that’s the core reason your WhatsApp “scheduled send” didn’t happen

3) Cross-provider sending is blocked by default (even on one Gateway)

4) “Multi-agent WhatsApp on one gateway isn’t possible” — it is, but you must use accounts/bindings

5) Agents “mentioning each other” won’t work unless agent-to-agent is enabled

6) “Argentinian accent” (text)

A) Practical workaround (reliable today): schedule via CLI (agent can draft the command)

B) Prevent “scheduled but not really” (make the agent prove it)

C) The “Claudia is new but remembers everything” is sessions vs memory

D) Argentinian accent despite SOUL/AGENTS rules = usually “wrong agent/workspace” or rules not injected

1) Your context is completely saturated (200k/200k = 100%)

2) “Claudia is new but remembers everything” = session resets vs memory

3) The cron “scheduled” lie: make it impossible to fake

4) For WhatsApp follow-ups, use isolated cron + announce (most reliable)

5) Argentinian accent even though the rule is injected

Why it’s happening right now (your biggest red flag)

Make “fake scheduling” impossible (policy that works)

“Claudia feels new but remembers everything”

Next step (so we can call it a bug or not)

Option A (simplest): 1 Discord bot, 3 Discord channels (one per agent)

Option B (true “agents interact” on Discord): 3 Discord bots (3 tokens) in the same server

WhatsApp side (for “one WhatsApp for each agent”)

Critical production safety setting (don’t skip this)

What I need from you to draft the exact config

0) Clean slate (recommended)

1) Create the 3 agents (3 isolated brains)

2) One Gateway, 3 WhatsApp numbers (multi-account)

3) One Discord server, 3 bots in ONE channel

4) The key config skeleton (ready to paste/edit)

One big WhatsApp reality check (so expectations match reality)

Recommendation: 2 gateways (same host is fine) + profiles

Gateway A: “private” (Claudia + Ops)

Gateway B: “sales” (Lucia)

Clean setup steps (best practice)

1) Reset and rebuild cleanly (per profile)

2) WhatsApp logins (per gateway + per accountId)

3) Fix Claudia’s “issues” (the real best practices)

Recommended architecture (min errors/tokens/risk)

Gateway 1: private (Claudia = you-only, Telegram-driven)

Gateway 2: sales (Lucia client-facing + Ops internal team brain)

Option 2A (cleanest + safest): Lucia WhatsApp only, Ops internal on Discord

Option 2B (if you truly need Ops on WhatsApp too): keep it as its own gateway/profile

About Lucia “dmPolicy open”

“Do I even need Ops?”

Two specific best-practice settings (reduce risk immediately)

1) Secure DM scoping on the sales gateway

2) Disable heartbeats if you don’t need them (saves tokens)

Next: I’ll write the exact configs, but answer these 3 decisions

Zero → Hero (step-by-step)

Phase 0 — Don’t lose what works (keys/auth)

Phase 1 — Create 2 isolated gateways (profiles + ports)

Phase 2 — Configure channels/accounts

2A) private gateway (Claudia + Ops)

2B) sales gateway (Lucia)

Phase 3 — Create the internal WhatsApp group (this replaces Discord for ops)

Prevent bot-loops (critical)

Phase 4 — Routing (bindings) + secure session scoping

Private gateway: route WhatsApp accounts + Telegram to the right agent

Sales gateway: Lucia gets only Lucia’s WhatsApp

Phase 5 — Lucia daily 20:00 summary (cron)

Your “Ops: do I need it?” question

What I need from you to finalize the exact commands/config

Gateway 1: `private` (Claudia = you-only, Telegram-driven)

Gateway 2: `sales` (Lucia client-facing + Ops internal team brain)

2A) `private` gateway (Claudia + Ops)

2B) `sales` gateway (Lucia)