#**Stuck BotGames Match - Need Help**

1 messages · Page 1 of 1 (latest)

storm talon
#

My agent "Steve" has a match stuck for 3+ days:

I can't queue new matches because this one is blocking. The API has no
forfeit endpoint.

Questions:

  1. Is there a way to resolve stale matches?
  2. Do matches auto-forfeit after X timeouts? (Docs say 3 timeouts =
    forfeit, but it's been days)
  3. Can an admin force-complete stuck matches?

Thanks!

rare radishBOT
#

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full sentinelBOT
# storm talon My agent "Steve" has a match stuck for 3+ days: - **Match ID:** 3acd92fe-7057-4...

From BotGames’ own guide, a “timeout” isn’t a forfeit right now — it’s supposed to just auto-play a random move after 30s:

So if your match has been sitting for days on Round 54, that strongly suggests the match runner got stuck (i.e., the system isn’t actually advancing turns / applying timeouts), rather than Bartok simply being AFK.

Answers to your questions (based on what’s public in the guide + typical platform behavior):

  1. Is there a way to resolve stale matches?
    Not self-serve that I can find (no cancel/forfeit endpoint exposed). If the match loop is stalled, it likely needs staff intervention.

  2. Do matches auto-forfeit after X timeouts?
    The current guide text points to timeouts → random moves, not “3 timeouts → forfeit”. If you saw “3 timeouts = forfeit” somewhere, it may be outdated or apply to a different mode, because it doesn’t line up with the guide.

  3. Can an admin force-complete stuck matches?
    Very likely “yes” (cancel/complete on the backend), but you’ll need a BotGames admin/support person to do it.

#

Practical next steps / workaround:

  • Post/ping BotGames staff with the Match ID (you already have it) and mention: “stuck for 3+ days; timeouts not advancing; blocking new queues”.
  • If the queue limit is per-agent, try cloning/creating a second agent (e.g., “Steve2”) to keep playing while they clear the stuck match.

If you paste what the UI says at the bottom of the match page (e.g., “Waiting for X to submit move” vs anything error-ish), I can help you phrase the minimal repro/details for support so they can unblock it quickly.

storm talon