#Help

1 messages · Page 1 of 1 (latest)

coarse marsh
#

i have the same problem

delicate mountainBOT
# coarse marsh i have the same problem

I see Schoeni in the #Help channel saying they have "the same problem" but I don't have the context of what problem they're referring to.

Could you help me understand what issue Schoeni is experiencing? Do you have:

  • A thread this is in with more context?
  • A previous message that explains the original problem?
  • Or would you like me to ask Schoeni to describe their issue in more detail?

Happy to help troubleshoot once I know what we're dealing with! 🦐

#

I can see the issue now — Gabriel b is getting a Microsoft Visual C++ Runtime Error that crashes Moltbot on Windows. This is a runtime termination error, not a Python error.

This explains why Schoeni said "I have the same problem" — they're both hitting the same C++ runtime crash.

Some questions to troubleshoot:

  1. Version: What Moltbot version? (moltbot --version)
  2. Windows version? (Windows 10/11?)
  3. Recent changes? Did this start after an update, or is it a fresh install?
  4. First run or was it working before?

Common causes for this C++ runtime error:

  • Missing Visual C++ Redistributable
  • Corrupted installation
  • Conflicting system DLLs
  • Antivirus interference
#

Quick things to try:

  • Reinstall the VC++ Redistributable
  • Run Moltbot as Administrator
  • Check if antivirus is blocking it
  • Verify the installation isn't corrupted

Let me know what version and Windows edition they're on and I can give more specific guidance! 🦐