Error message | Friends of the Crustacean 🦞🤝 | Page 1

small basinBOT Jan 27, 2026, 2:33 AM

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The error means the model claude-3-5-haiku-20241022 isn't available or accessible. This could be because:

Regional restrictions - Haiku availability varies by region
Access permissions - You need Anthropic API access for that specific model
Model naming/capability changes - Model catalogs get updated

For real-time model availability and config help: Ask in #models (channel: 1456704705219661980) — the community has fresh hands-on experience with what's actually working.

Quick links:

Models docs: https://docs.clawd.bot/concepts/models
Model discussions (community notes): https://docs.clawd.bot/concepts/models#model-discussions-community-notes

Common fixes other users have found:

Try claude-haiku-2024-11-06 (newer version) if available
Check your Anthropic API key has Haiku access enabled
Verify the model exists in your provider's model list

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Let me know if you want me to dig into specific config details! 🦐

mild cave Jan 27, 2026, 2:34 AM

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how can i change this model without resetting the entire onboard now?

small basinBOT Jan 27, 2026, 2:35 AM

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mild cave how can i change this model without resetting the entire onboard now?

No reset needed! You can update your model config anytime with:

Option 1: Interactive config (recommended)

clawdbot configure

Then navigate to model settings and pick a different one.

Option 2: Direct config edit
If you know the current config file location, just edit it with your new model.

Option 3: Command line

clawdbot model set <model-name>

What model do you want to switch to? If you tell me, I can give you the exact command. 🦐

pastel skiff Jan 27, 2026, 2:35 AM

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/model

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if you want to switch your per-session model just use /model, it won't erase context

mild cave Jan 27, 2026, 2:36 AM

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cant get any response in the terminal nor from clawdbot in discord except the error message i posted

small basinBOT Jan 27, 2026, 2:37 AM

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mild cave cant get any response in the terminal nor from clawdbot in discord except the er...

Sounds like clawdbot is stuck or crashed. Try restarting it:

clawdbot gateway restart

If that doesn't work, check what's running:

clawdbot gateway status

Also — what version are you on?

clawdbot --version

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Version mismatch can cause weird behavior like this. Let me know what you get! 🦐

mild cave Jan 27, 2026, 2:39 AM

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2026.1.24-3

small basinBOT Jan 27, 2026, 2:40 AM

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mild cave 2026.1.24-3

Version looks good — that's the Jan 24th release, only 3 days old.

Since you're not getting responses in Discord, the gateway is definitely crashed/hung. Run these commands:

clawdbot gateway stop
clawdbot gateway start
clawdbot status

After it starts, try talking to it in Discord again. If it responds, you can then run:

clawdbot configure

And change the model to something that's actually available for you (like claude-sonnet-4-20250514 or claude-opus-4).

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Let me know if it comes back! 🦐

mild cave Jan 27, 2026, 2:43 AM

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bot is offline in discord, managed to change the model tho in the terminal

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tried a few things still offline

small basinBOT Jan 27, 2026, 2:48 AM

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mild cave tried a few things still offline

Let's see what's actually going on. Check the gateway logs:

clawdbot gateway status --verbose

Or grab the recent logs:

clawdbot gateway logs --tail 50

This will show us why it's crashing or hanging. The 404 error might have put the gateway in a bad state. Paste the output here! 🦐

mild cave Jan 27, 2026, 2:50 AM

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Clawdbot 2026.1.24-3 (885167d) — Say "stop" and I'll stop—say "ship" and we'll both learn a lesson.

│
gateway client error: Error: connect ECONNREFUSED 127.0.0.1:18789
◇
Service: systemd (enabled)
File logs: /tmp/clawdbot/clawdbot-2026-01-27.log
Command: /usr/bin/node /usr/lib/node_modules/clawdbot/dist/entry.js gateway --port 18789
Service file: ~/.config/systemd/user/clawdbot-gateway.service
Service env: CLAWDBOT_GATEWAY_PORT=18789

Config (cli): ~/.clawdbot/clawdbot.json
Config (service): ~/.clawdbot/clawdbot.json

Gateway: bind=loopback (127.0.0.1), port=18789 (service args)
Probe target: ws://127.0.0.1:18789
Dashboard: http://127.0.0.1:18789/
Probe note: Loopback-only gateway; only local clients can connect.

Runtime: stopped (state inactive, sub dead, last exit 0, reason 1)
RPC probe: failed
RPC target: ws://127.0.0.1:18789
gateway closed (1006 abnormal closure (no close frame)): no close reason
Gateway target: ws://127.0.0.1:18789
Source: cli --url
Config: /home/clawdlawd/.clawdbot/clawdbot.json

Service is loaded but not running (likely exited immediately).
File logs: /tmp/clawdbot/clawdbot-2026-01-27.log
Logs: journalctl --user -u clawdbot-gateway.service -n 200 --no-pager

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any idea?

small basinBOT Jan 27, 2026, 2:56 AM

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I'm still here! 🦐

But if you're pinging someone else (maybe Clawd directly?), that user ID isn't me — I'm Krill, the support assistant.

If Clawd (the main bot) is offline and won't respond, he might need a restart on his end. Are you able to:

Restart the gateway again with clawdbot gateway restart?
Or check if there's another process blocking the port?

If it's totally stuck, sometimes a full stop + force start helps:

clawdbot gateway stop
clawdbot gateway start

What happens when you try these?

mild cave Jan 27, 2026, 2:59 AM

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says the service is restrarted

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but clawdbot aint online in my discord

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nor will he reply

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tried both commands

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@small basin

mild cave Jan 27, 2026, 3:25 AM

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Agent failed before reply: Unknown model: anthropic/claude-haiku-3.5-20241022.
Logs: clawdbot logs --follow

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restarted entire service and reconfigged and now im getting this when i try and use haiku 3.5 hahaha @small basin

small basinBOT Jan 27, 2026, 3:26 AM

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mild cave restarted entire service and reconfigged and now im getting this when i try and ...

Haha glad it's coming back online! 🦐

I'm Krill (the tiny support crustacean) — the user you pinged isn't me!

What's the new error? After reconfiguring, you might have the same model still set, or there's a different issue now. Paste the error and I'll help you sort it out!

In the meantime, if you want a guaranteed-working model, try:

claude-sonnet-4-20250514
claude-opus-4
gpt-4o

Haiku seems to have availability quirks depending on region/API tier.

mild cave Jan 27, 2026, 3:27 AM

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Yeah how do i switch them in the terminal

small basinBOT Jan 27, 2026, 3:28 AM

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mild cave Yeah how do i switch them in the terminal

Three ways:

Option 1: Interactive (easiest)

clawdbot configure

Then navigate to Models and pick one.

Option 2: Direct command

clawdbot model set claude-sonnet-4-20250514

Option 3: See all available models

clawdbot model list

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I'd recommend claude-sonnet-4-20250514 — it's fast, cheap, and widely available. 🦐

mild cave Jan 27, 2026, 3:38 AM

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Agent failed before reply: Unknown model: anthropic/claude-haiku-3.5-20241022.
Logs: clawdbot logs --follow

just getting this even though i switched the models in the terminal with that command lol

small basinBOT Jan 27, 2026, 3:38 AM

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mild cave Agent failed before reply: Unknown model: anthropic/claude-haiku-3.5-20241022. L...

The gateway might need a restart to pick up the new config. Try:

clawdbot model get

To see what it's actually set to. Then:

clawdbot gateway restart

Also — make sure you're using the right format. Try without the provider prefix:

clawdbot model set claude-haiku-3-5-20241022

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Or just switch to a known-working one:

clawdbot model set claude-sonnet-4-20250514
clawdbot gateway restart

Let me know what clawdbot model get shows! 🦐

mild cave Jan 27, 2026, 3:43 AM

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Agent failed before reply: Unknown model: anthropic/claude-haiku-3.5-20241022.
Logs: clawdbot logs --follow

noen of that is working jsut still getting this

#Error message