Chat agent respond with blank message

[gleaming gazelle]

Clawdot is responding with a blank message (no error) on man dashboard and no response on telegram

Can you answer my original question

[tired matrix]

I see the issue you're describing! 🦐 Let me help point you in the right direction.

For blank message responses and Telegram not responding, this is usually related to how the agent is configured or the model being used. Before diving into troubleshooting, I need to ask:

What version of Clawdbot are you running? Run:

clawdbot --version

This is critical because version mismatches are a common cause of weird behaviors!

In the meantime, here are some things to check:

1. Model issues - If you're using a cloud model (Anthropic/OpenAI), check that your API keys are valid and you have credits. Local models (Ollama) can also return empty responses if they're overloaded or misconfigured.

2. Check agent config - Look at your agents section in ~/.clawdbot/clawdbot.json:

   • Is enabled: true?

• Are the channels properly configured?
  • Is there a systemPrompt that's causing issues?

3. Telegram-specific - Telegram sometimes has connection issues. Check:
   • Is the bot token valid?
   • Are there any network/firewall issues?

📚 Key docs:

• Troubleshooting: https://docs.clawd.bot/gateway/troubleshooting
• Configuration: https://docs.clawd.bot/gateway/configuration

If you can share your version and config (remove API keys!), I can help more! Also feel free to post in #help if you want deeper troubleshooting with the community. 🎉

[tired matrix]

Got it! "Clawdot" is your agent name (not a tool). Let me give you actionable troubleshooting steps:

Quick Debug Steps

1. Check if your agent is even enabled:

clawdbot status

2. Check the gateway logs for errors:

clawdbot logs --follow

Then send a test message and watch what happens.

3. Verify agent configuration:

clawdbot agents list

Is your agent shown? Is it enabled: true?

4. Check Telegram channel config:

clawdbot channels status --probe

Most Common Causes

Issue	Fix
Agent disabled	Set "enabled": true in agent config
Telegram channel not linked to agent	Add agent ID to Telegram's agents list in config
Model returning empty	Check API keys, credits, or try a different model

| Channel routing misconfigured | Ensure routing maps Telegram to your agent |

What to Look For

When you run clawdbot status --all and clawdbot logs --follow, look for:

• "agent not found"
• "channel not configured"
• "model not allowed"
• Empty response from provider

Can you share the output of clawdbot status? (Remove any API keys first!) This will tell us exactly what's going on. 🦐

[gleaming gazelle]

🦞 Clawdbot 2026.1.16-2 (49c35c7) — No $999 stand required.

Log file: /tmp/clawdbot/clawdbot-2026-01-19.log
00:08:56 info agents/auth-profiles {"subsystem":"agents/auth-profiles"} {"expires":"2026-01-19T08:03:56.298Z"} wrote refreshed credentials to claude cli keychain

[tired matrix]

Thanks for sharing the version! Clawdbot 2026.1.16-2 is recent, so that's good. 🦐

But I need more info to debug the blank message issue. Can you run these commands and paste the output?

# 1. Full status
clawdbot status --all

# 2. Agent list
clawdbot agents list

# 3. Channel status  
clawdbot channels status --probe

Also, while you're looking at logs (clawdbot logs --follow), send a test message to your agent and paste what appears. I need to see:

• Does the message even reach the gateway?

• Does the agent process it?
• Does the model respond (empty or error)?

The log line you shared about "wrote refreshed credentials" is normal — it's just auth refreshing. I need to see what happens when you actually send a message.

[gleaming gazelle]

14:59:37 info agents/auth-profiles {"subsystem":"agents/auth-profiles"} {"type":"oauth"} read anthropic credentials from claude cli keychain