Tracearr merges separate Tautulli play sessions into one continuous play event

[mystic grail]

I just set up Tracearr v1.4.18 in Docker on Ubuntu Server.

I imported all Tautulli data there were 0 errors in the import; however I noticed a discrepancy in how play sessions are saved.

Example:

A user was watching TV show - Friends S01E16

According to Tautulli:

• 14 Feb 00:58 - Started S01E16. Watched ~10 minutes, stopped.
• 20 Feb 16:44 - Resumed S01E16. Finished at 16:56.
• 20 Feb 16:56 - Started S01E17. Finished at 17:16 (end of episode).

So S01E16 was watched in two separate sessions across different days.

However, Tracearr shows:

• S01E16 started at 14 Feb 00:58
• Stopped at 01:20 the same day
• Total duration ~22m48s

It appears that Tracearr merged both sessions into a single continuous play event, assigning the total watch time to the first start timestamp.

Is this expected behaviour?
Is Tracearr aggregating multiple sessions for the same user + item into a single logical play?

Ideally, I would expect each session to remain separate, matching Tautulli’s session boundaries.

[zinc dove]

Thanks for opening a support thread!
Please include the following so we can help:

Required Information

• Tracearr version
• Environment (Docker, LXC, Unraid, etc.)
• Docker compose file
• Logs (pastebin.com) or screenshots

Describe The Issue

• Expected behavior
• Actual behavior
• Steps to reproduce

Read The Docs

Docs · Logs · FAQ

Please search existing threads first. Be patient and respectful — do not ping or DM maintainers directly.

[cosmic stump]

mouse over the Duration column in the history tab

we roll up some (not all) sessions into a single event, there is a lot of logic behind it that makes it difficult to explain, but ultimately its not going to mirror Tautulli - its not designed to.

[wide burrow]

@mystic grail is that from an import? Or data being collected by Tautulli?

We roll up most Tautulli data

[mystic grail]

The Tautulli data/time stamps is collected by Tautulli. The data in Tracearr is imported from Tautulli

[mystic grail]

That particular entry shows it as one continuous play

I'm not suggesting to mirror tautulli, but surely the play sessions should be reflected accurately?

Hpwever, if you say you roll up Tautulli data and there is logic behind that, then I can live with it 🙂

It was just an observation

[wide burrow]

Well I think the ability to measure accuracy first starts with understanding

We do things differently than Tautulli.

We do not claim to do thinks like Tautulli either. The visibility is completely different. If you use Tracearr and decide you prefer Tautulli that is totally fine

[mystic grail]

Thanks. So for my understanding, will Tracearr display future play sessions this way also? or is that only for rolled-up imported Tautulli data?

[cosmic stump]

the answer is "it depends"

[wide burrow]

I would really suggest that you just try it first

It’s intuitive, so I suspect by using it you’ll answer all your questions

And we are here if you can’t, but actually playing around with it and using the docs we provide is the best place to start to learn about it

[mystic grail]

Ok, well it's installed and running, so I look forward to using it.