Hi @stone karma! Thanks for opening a support thread! Before the community can help, please make sure you have included the following:
Required Information
- What version of Tracearr are you running?
- Are you running in Docker, LXC, Unraid, TrueNAS, or another environment?
- Provide your full docker compose file.
- Include any relevant logs ( via https://pastebin.com ) or screenshots.
Describe the Issue
- What did you expect to happen?
- What actually happened?
- If applicable, steps to reproduce the issue.
Useful Links
- Tracearr documentation: https://docs.tracearr.com
- How to obtain logs: https://docs.tracearr.com/configuration/debug
- Frequently Asked Questions: https://docs.tracearr.com/faq
Guidelines
- Search existing threads — your issue may already have a solution.
- Be patient and respectful — everyone here is volunteering their time.
- Do not ping or DM maintainers directly for support.
- Abuse of staff or community members will not be tolerated.
