#Why is there a no refund policy?

1 messages · Page 1 of 1 (latest)

mossy lance
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I agree.

patent owl
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I agree as well

crisp rose
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I agree as well too.

hoary talon
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I agree as well too as well

old reef
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There's no refund policy because it's an intended feature to the wynncraft experience, like all of the other intended features. saltroll

sick stone
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I agree as well too as well too

rich hazel
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like simply dont lose !

wise ember
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I'm pretty sure they used to do refunds, but after a while so many people started asking for refunds on lost items they had to make a no refund policy

covert jasper
wise ember
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Yes

ivory quarry
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There aren't any good ways to prove that you have lost something and aren't lying.

wise ember
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We don't make the policies

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Yes

supple elk
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There's /lockitem and most bugs are solved.
Also proof can be edited and faked.

covert jasper
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“OH NO NOT THE DHYDRO” you may answer sarcastically like many others, but the issue is that I’m losing items, I’m lucky its easily replaceable but the fact I have lost 4 items in the past month is bad

supple elk
covert jasper
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The bug of an item literally disappearing into thin air randomly, specifically when switching worlds, I lost 3/4 of the dhydros when switching worlds for warring purposes (No I didn’t even hover over the slot it was in)

supple elk
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Strange, Im sure they will/are look(ing) into it if you reported it

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Still I rather have a small chance of losing stuff than have people fake proof to get a free mythic f.e.

covert jasper
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Generally most reports of this bug are from world switching of some kind, although I’ve heard of a few other un-related item losses

covert jasper
supple elk
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Maybe if they can check logs of your past inventory and trades (as well as drops)

covert jasper
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I think they can, idk for sure tho

formal sand
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that is such an incredibly lame reason for a no refund policy

upbeat coral
upbeat coral
alpine jay
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The refund policy is difficult and may bring about otherwise unobtainable items due to believable fraudulent evidence.

void jewel
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it doesnt happen if you dont use /lockitem

old reef
arctic kraken
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Video proof is quite easily fakable, there's no current methods of spawning items on live servers, trusting mods with something like that is a step too far (mod abuse could go absurdly out of hand) and I don't believe a system that constantly tracks inventories and dropped items accurately is feasible.

severe zenith
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there's no need to track every item, if there was a way to for example "tag" an especially valuable item, you could verify if the item has been deleted. I don't think it's such a big deal if you loose more common items, but there needs to be a fail-safe for mythics and items like the perfect trift (rip)

supple elk
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I mean they also fixed dungeon hoppers (which ate 2 of my white horses...)

upbeat coral
supple elk
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drops in the first world from where you came and despawns immediately

clear cargo
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I think part of the reason is also there being no system to return the exact item when it comes to its ID's so theyd have to give you an unrolled one where it could be better or worse then what you had originally, and if you lose a perfect Time Rift like that other guy did, they have no way to ensure you get a perfect back.

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Which the response to that is make the item generating system better for this situation but at this rate that is probably unlikely

void jewel
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probably not gonna get fixed

alpine jay
arctic kraken
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Is it?

crisp rose
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Yeah.

alpine jay
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Iono if it's just a hypixel thing but theyre not very transparent with what theyre tracking for security reasons, p sure a year or two ago i saw something that indicated they were tracking dropped items

sick stone
old reef
west shell
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Cant they just limit restores to items over a stack or two in value if too many requests are the issue

upbeat coral
void jewel