#helpdesk-facebook
1 messages · Page 28 of 1
how do I change the stream from one Facebook page to another?
I don’t mean to beat a dead horse, but how is it there isn’t a true fix to this NPE issue? Was not a problem with SL. Had to completely change over to them. I know ppl are “working” on it. But how is it not a problem for the other guys?
hi so iv tried tog in again following the linked vid and im still getting put back on home screen as this been fixed for anyone else? getting fed up now been over a week of this
Right iv been through chat and iv got the fix. Switching back to classic page has let me finally log in 🔥
Hello guys! I can’t login at the site streamelements.com to see my stats and others do you know what happened?
Hi there, I always used to get the streamreport email. Unfortuantely I unsubscribed and realised it would not send afterwards anymore.
Now I resubscriben, but I still dont get them. Can you guys help?
When I say connect with facebook from the site, nothing happens, what is the reason?
my alerts is not working
Is anyone having issues with chat not connecting to FB and alerts not showing. i am getting a warning that SELive is "Waiting to connect to live stream" in red. Meanwhile FB has already been live. Also alerts are not working. As a streamer that is rebranding this is a HUGE game changer.
I am getting a secondary notification sound for my Facebook alerts. I have two alert browser sources, one for follows and one for likes. I have an alert sound of my own and have deleted the default sound, but the default sound plays some time after my own alert sound. I have the other alerts disabled on the opposite browser sources.
@open blade ⤵️
Welcome to the helpdesk! The regular helpdesk channels are in English but we do provide multi-language support in the following channels: #🇩🇪︱deutsch | #🇫🇷︱français | #🇪🇸︱español | #🇵🇹︱português | #🇳🇱︱nederlands | #🇮🇹︱italiano | #🇵🇱︱polski | #🇨🇳︱中文語言服務區-chinese | #🇯🇵︱日本語-japanese | #🇭🇺︱magyar | #🇰🇷︱한국어-korean | #🇹🇭︱ไทย-thai | #🇷🇺︱русский | #🇺🇦︱українська | #🇨🇿︱czech
@uneven laurel ⤵️
StreamElements menu, on top of OBS > Logout > Login
Please check the pinned comment in this page for help
Please check the second pinned comment in this channel
Known issue and our devs are still investigating this issue.
If you're using two alertboxes, make sure you have disabled the option you don't want to trigger in the other alertbox. For instance, in your follow alertbox, disable the option for Like alerts, and for your like alert box, disable the follow alerts.
Yes, I have done this on both alert boxes. I have also gone in and deleted the original alert sound for all the disabled options as well and it still happens. It is delayed about 20-30 seconds after my custom sound.
@leaden surge ⤵️
If you are not seeing the OBS Twitch integrations and have SE.Live installed, please follow these steps:
- Make sure you are on the latest and greatest version of SE.Live
- Exit OBS (make sure OBS is not running)
- Delete
%appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies - Start SE.Live
- Settings > Stream > Disconnect > Connect
Why can't I log in to my facebook gaming page on stream elements. Every time I try to log in, it takes me back to the home page not logged in.
#helpdesk-facebook message follow these steps then log backin
Yeah I don't have that option
Like I can log in fine to stream elements with twitch but every time I try to do it with facebook gaming, it is like is not even logged in.
I got it. Thanks.
I not found
they ever get the chat working again when you go live?
when i go live the chat box brings up my facebook not my chat for my stream why?
how were you able to log-in with Facebook? I've tried everything including uninstall and reinstall
Hi, i can enter in the strealeements site is giving me error every single time about a week already, and its a must tool for my stream. When will this be fixed?
Anyone idea why streamelements wont let me log into facebook, allows me to go though log in but doesnt actually log in
Why wont it allow me to log into stream elements using facebook, this is on OBS stream elements and also trough google
Nope.....no fix. Taking way too long so I'm moving back to StreamLabs.
You can log in trying this option: #helpdesk-facebook message
If that doesn't work, they this: #helpdesk-facebook message
Try logging in via this method: #helpdesk-facebook message
Please try these steps then login #helpdesk-facebook message
Hi! I already discovered the problem is with Facebook gaming new version
why do we need to go back to old page instead of updating streamelements
We're working on fixing our connection to work with the new experience. At this time, this is the work around. Apologies for the inconvenience this may cause.
@pearl junco #helpdesk-facebook message Please try these steps
Is there an update on how much longer it’s going to take to fix the chat box widget within OBS?
There are no updates at this time.
Has every tries just using the pop out chat from Creator Studio? If not you can do that, edit the Size of it and place it over your chat box in OBS, yeah it’s not ideal but it decent till the fix happens
Is nayone having a issues where when you try to login with facebook in obs, it simply takes you to the home page of streamelements and doesnt log you in?
Try the pinned method on this channel to see if that resolves your login issue
not so much
Make sure you're following these steps: #helpdesk-facebook message
i can not sign in it keeps redirecting me to the homepage and its not letting me sign in\
Make sure you're following these steps: #helpdesk-facebook message
I do not have that option
Can you please try these steps and see if you still have an issue? login, click on "Edit Settings" instead of "Continue as...".
Then, choose only one page from your list.
https://imgur.com/a/AkHFM1A
Just Followed the steps and still being redirected to the home page.... I've Uninstalled then reinstalled as well before contacting you guys
I've even tried to login in just in the website n not through obs and in having the same issue
Could you please make sure you're logged in as the page when you try to revert the gaming experience?
Not sure what u mean by that the gaming page is linked to my profile I can't log in to it separately
So, I haven't received my stream report in my email for about a month now. Is this a problem anyone else is experiencing?
@timid valve ⤵️
Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
Unfortunately, there is some known issues with the new facebook experience. We are working on fixing this but we don't have an ETA. Since you can't revert it, there isn't much we can do. Apologies for the inconvenience this may cause.
Here it is: 60bc2779ff1d3997153786a6
Seems we don't have an email on your account, could you please DM me the email you want them sent to?
Question. If I give a different email from what the original one was. will that affect the link with facebook?
It shouldn't
Passed this to our devs
I dm the email. did you get it sir?
yupp, passed it to our devs
Hello, I would like to ask. I closed my chat docks on my obs and i dont know how to open it again. Can someone help me ? On my Obs there is only the activity feed but no chat dock.
Hey guys, There is a problem with my chat docks. Whenever i stream on facebook like i tried now recently. After a couple of minutes, the chat dock turns black
It turns into like that
even after i refresh the dock, after a couple seconds it turns into that again
Known issue, our devs are working on this and we don't have an ETA at this time
Hi, I'm unable to log into streamelements the past couple days. I provide the correct login info and it just sends me back to the home screen.
Follow these steps and then login:
hello everyone I've a couple of questions (first of all thank. you wo much for the amazing software and opportunities)
when on fb live if a user type "like" it'll play the like alert
same. it's gonna happen with heart / frown and all other likes?
I simply wanted to let you know that the Facebook Classic page will shortly be removed. And when we use the upgraded one, we cannot utilize streamelements obs.
Is anyone else having issues with alerts for FB gaming followers to update?
I'm having issues with FB gaming Alerts
It wont show up and i can't log into stream elements website from either OBS or from browser
Mine is only my followers are not working, it never updates to the latest follwer
i think with the new facebook page update we cant use streamelements anymore
buenas tardes. ya no me deja conectar el streamelements a mi cuenta de facebook. si me deja sincronizarlo a mi pagina de twitch incluso a otras de mi paginas en face pero no a la principal. lo hice en varios navegadores y el error sigue. ya nose que mas intentar solucionar el error. las alertas configuradas que tenia siguen funcionando pero no puedo volver a entrar para hacer otras nuevas.
@arctic reef ⤵️
Welcome to the helpdesk! The regular helpdesk channels are in English but we do provide multi-language support in the following channels: #🇩🇪︱deutsch | #🇫🇷︱français | #🇪🇸︱español | #🇵🇹︱português | #🇳🇱︱nederlands | #🇮🇹︱italiano | #🇵🇱︱polski | #🇨🇳︱中文語言服務區-chinese | #🇯🇵︱日本語-japanese | #🇭🇺︱magyar | #🇰🇷︱한국어-korean | #🇹🇭︱ไทย-thai | #🇷🇺︱русский | #🇺🇦︱українська | #🇨🇿︱czech
Tengo el mismo problema
Buen día tengo problemas para loggearme con Facebook; mis alertas dejaron de funcionar. Y tengo mas de 5 días con este problema.
Good day, I have problems logging in with Facebook; my alerts stopped working. And I have more than 5 days with this problem.
Can you try this: <#helpdesk-facebook message> ?
It doesn't work :c
Does this work better for you? <#helpdesk-facebook message>
My facebook page does not have the option to return to the classic version :C
I've 3 variations for SHARE live stream on Fb , i wonder if this is the right way to have a real 33% of chances to have every single variations
the only option i've are AMOUNT and NAME , since i don't wanna make it for every single user i prefer AMOUNT
i just desire to have the 3 variations rotate ... so first share gets one, second share another and third share another
thank you to everyone taking a moment to help 🙂
Morning all, I’m having issues with FB chat showing on obs. My activity feed is working perfectly but chat isn’t showing at all.
Does anyone have a fix for this? Thanks.
estou com esse erro ao fazer login com o facebook no meu stramElements. Alguem já passou por esse problema?
@south flint ⤵️
Welcome to the helpdesk! The regular helpdesk channels are in English but we do provide multi-language support in the following channels: #🇩🇪︱deutsch | #🇫🇷︱français | #🇪🇸︱español | #🇵🇹︱português | #🇳🇱︱nederlands | #🇮🇹︱italiano | #🇵🇱︱polski | #🇨🇳︱中文語言服務區-chinese | #🇯🇵︱日本語-japanese | #🇭🇺︱magyar | #🇰🇷︱한국어-korean | #🇹🇭︱ไทย-thai | #🇷🇺︱русский | #🇺🇦︱українська | #🇨🇿︱czech
When i try to stream it automaticly connects to youtube.. how do i get it to FB live
File > Settings > Stream > Disconnect
StreamElements menu, on top of OBS > Logout > Login
i dont see disconnect option
Are you using a stream key?
got it now thx
im can not enter to my facebook chanel, im doing somethiong wrong or its not working the web?
#helpdesk-facebook message Try these steps
Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.
Follow these steps please: #helpdesk-facebook message
I CAN'T LOG IN FROM FACEBOOK ALREADY TRY WITH THE BROWSER AND IT PUT THE SAME PAGE ASKING TO LOG IN NOR THE APPLICATION IN OBS DOESN'T LET ME EITHER CAN ANYONE HELP ME?
Try these steps: #helpdesk-facebook message
facebook no longer has that option
Unfortunately, if you don't have that option there isn't anything we can do. Our Devs are actively working on getting this fixed.
Apologies for the inconvenience this may cause.
Does anyone help members with SE in Discord?
@uneven laurel ⤵️
Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
Also the page of streamelements.com does not log in not with YouTube nor with Twitch
I need help setting up my dashboard
@uneven laurel ⤵️
Check out this great SE Getting Started Guide: https://youtu.be/XgfswUlk9HU and our playlist with tutorial videos from setting up the basics to in-depth details on how to use our product: https://youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv
New to OBS? Here is a 4 step quick start guide https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview https://obsproject.com/wiki/OBS-Studio-Overview
thanks for this guide!
When logging into stream elements through Facebook I get this issue and it does not log me into SE
Would appreciate a DM to try and get this issue resolved asap.
having the same problem
Sorry im back at streaming and my activity feed is not working, any way to fix it?
Good evening, I am not accessing the site using my facebook account. After entering my login details and reloading to the beginning. The same happened in OBS.
Can anyone from help desk help me with issue? All my likes, stars donations, merch purchases work but none of my new followers are updating?
hello i have flow items on my facebook account i can't login can you help me
streamelements facebook I can't login with my account
@primal rain help me pls When logging into stream elements through Facebook I get this issue and it does not log me into SE
Is anyone responding to this problem?
Good evening, can you help me please. Facebook account. After entering my login details and reloading to start. The same thing happened in OBS as in his pictures. Thank you
Try logging in using these steps: #helpdesk-facebook message
Try logging in using these steps: #helpdesk-facebook message
Known isue, devs are working on it.
Try loggin in using these steps: #helpdesk-facebook message
It won’t let me change back to a classic page
Unfortuantely, there is nothing we can do, out devs are working on this as we speak
Try logging in using these steps: #helpdesk-facebook message
@thick narwhal ⤵️
Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.
Try logging in using these steps: #helpdesk-facebook message
not login with facebook, help
Try logging in using these steps: #helpdesk-facebook message
atm the devs are working on it, but i just use pop out chat from creator studio and place it over where chat normal is in OBS for now
Hi good afternoon
i have question about login with facebook
i cant open with facebook
Try logging in using these steps: #helpdesk-facebook message
Hello I can not log in with Facebook my user ID is 10221475496449193 Please help me.
Good morning, can you help me please. Facebook account. After entering my login details and reloading to start. The same thing happened , Thank you .
Morning folks, trying to log in via facebook and it just returns me to the homepage and isn't logging me in.
I am currently having issues logging in to Facebook on the website. It goes through process like normal but instead of logging in it takes me back to the log in screen.
Streamelements website that is
Hey guys! Im new here and I need help 😄 Anyone here that might help me out logging in with fb?
Please and thank you in advance
Try logging in using these steps: #helpdesk-facebook message
Try logging in using these steps: #helpdesk-facebook message
Try logging in using these steps: #helpdesk-facebook message
Try logging in using these steps: #helpdesk-facebook message
Try logging in using these steps: #helpdesk-facebook message
On it! Thank you !
YOU ARE THE BOMB!
Thank you so much!
hi i need help my alerts wont show when i go live on facebook using streamlabs but when i test manually its showing
Classic pages are going away. Doing so removes all posts from new page experience. Any other work around or anything in the works?
Not at this time, we are working on integrating the new experience asap
Is there any way to revert it back to the new page experience? Switching to classic really screwed up my page and I lost all my latest content. It didn't give me an option to download posts.
hi, can anyone help me? When I log into streamelements with Facebook, the site goes back to the home page, as if I was not logged into the account.
Try logging in using these steps: #helpdesk-facebook message
I got the subscriber option a few days ago, does going back to the classic page make me miss this option?
Truthfully, no idea. I don't believe so, but we currently don't have compatibility with the new gaming experience.
ufh, ok, thanks
my streamelements obs live chat is logging to my personal account insteam of the stream chat. does anybody know a fix for that?
I have a bug with the link between facebook and streamelements which does not allow me to register with the page, since they changed my profile the page does not let me enter the streamelements platform, would you help me with that?
My start streaming window, activity feed, and live chat window is zooming in. how to fix this?
All zoomed in, can’t even click stream now button.
new page experience still not fix?
anyone help me hehe
Good evening, I'm not getting access to the site using my facebook account. After entering my login data the page reload to the beginning, can someone help me please ?
anyone have any luck getting the chat to work in obs ? it hasnt been working forever
I accidentally created a new SE account for my facebook page, I want to move it to my original SE account I have
can someone help me merge, or do I need to submit a ticket through the site
@strange flint ⤵️
Did you get a "Channel already claimed" message?
More than likely your accounts need to be merged! - Please note:
- Merging accounts only allow faster ways to switch between accounts
- Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
- Merging accounts allows duplicating/sharing overlays between the accounts
If you understand the limitations of merging and want to proceed, please find the JWT tokens (!jwt) from both accounts you want to merge and fill out the form here: https://streamelements.com/contact with each token correctly labelled
Done
did stream elements remove thje video like share and follow alerts?
My apologies, the pinned comments in this channel
is this the one u refering?
is this fix?i dont see my alerts when someone likfe share and send stars\
Oi
Please, can anyone help me ?
#helpdesk-facebook message <- you were linked to these steps, please follow them
Muito obrigado 😊
help
Hello everyone
I know that the activity and chat docks are not working, i have been a chat dock from facebook but where can i get the activity dock which will show likes, stars etc
I can't login my (facebook) streamelements in OBS. please help
Please try the following steps: #helpdesk-facebook message
Im having the same issue
Please try the following steps: #helpdesk-facebook message
SE is not allowing me to login with my FB account, I have changed settings and etc and allowed all permissions, however it still continues to take me to the main screen and want me to login again
Did you revert you page experience? There is currently known issue with Facebooks new gaming page expereince
i have not i will try it
you are a LIFE SAVER!
Any one know why my activity feed for facebook stoped updating?
Any one know why my activity feed for facebook stopped updating?
@spark patio ⤵️
Please logout of StreamElements at https://streamelements.com/logout and then login again to your account (Twitch/YouTube/Facebook).
this did not work took my data back even further into may of 2021 now
Facebook doesn't provide Total Followers count via their API. We are unable to grab your total followers and show it properly so we start counting it for you
@spark patio ⤵️
If you are using the total follower/total subscriber widget, reset your session from the Activity Feed to fetch updated data from twitch. If you’re using goal widgets, you can edit the progress of any goal by going to Activity Feed > Widget Data > Goals. This can also be found in the Overlay Editor by selecting DATA (next to WIDGETS) > Goals.
Activity feed as in my feed that shows who liked shared tipped .
Still do those steps then log out and log back in, should reset the connection
it was working up till like 2 days ago and then it went back to 2021 stuff
I did log in and out multiple times. should I close my account and make a new one?
@spark patio ⤵️
Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.
62d21e01a69a0d59f0bee9fd
made a new account to see if that was a fix but still doing the same thing. that is my account id 62d21e01a69a0d59f0bee9fd
Hi, I think there's something wrong with my OBS. Everytime I go live in Facebook the Chat wont just show the comments and it's just black. I already uninstall and install it and refresh it but there's nothing happening
Check the second pinned message.
#helpdesk-facebook Is It So Hard To Solve This Problem Really Pity Streamelements
I'm not sure whether I should post it here, but I have issues with the infamous ERR_NO_GAMING_PAGE. The only exception being that it's for viewers that want to donate using Facebook login. I don't stream on Facebook myself. How will they be able to authorize with Facebook?
yo, I can't login at all. I logged out but I cant login. I keep entering my details in and it loads then it gets back to streamelements homepage.
saw this. it worked. thanks
Probably related? What does your URL say?
Ah!
Too bad my issue is for people with their personal profiles 😦
Facebook is phasing out classic pages and only New page experience are available to some people. Is there a way to still log in? once i log in, it kicks me back to the log in screen every time.
Having the same issue
So we cant use "New Page" and stream elements?
I think not until they officially drop the update for everyone. I reverter back mine to classic just to make it work but until they forcefully make it official I hope stream elements will fix it. Oh and chat doesnt work still :/ I believe its taking the "chat" from my main profile not my "page" chat..
Is there any resources for facebook only widgets?
Theres a work around for that. Message me if you have time sometime
Looks like im back to Slobs until this gets sorted. shame.
hey, I need help, I try to get in to streamelents and idk why I cant, this problem is just with facebook, someone now why?
Please try the following steps: #helpdesk-facebook message
Encountering issues logging into FB from SE? Try this: when you login, click on "Edit Settings" instead of "Continue as...".
Then, choose only one page from your list.
https://imgur.com/a/AkHFM1A
Thanks, but why I cant with the new update?
There are issues with the new game experience. We're working on making it compatible.
ok, I appreciate
help
@nimble basalt ⤵️
Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
cant log into my account
@foggy gyro per @primal rain "There are issues with the new game experience. We're working on making it compatible."
@foggy gyro #helpdesk-facebook message you can try this but I did not have any luck with it.
@primal rain is there an eta of when the fix will come or is it a "it will come when it is fixed" type of issue?
No ETA at this time
I can't log in to facebook on SE, whenever I try to log in the account goes back to the beginning
Please try the following steps: #helpdesk-facebook message
I tried this method but it didn't work
My apologies, Please try the following steps: #helpdesk-facebook message
How do I get my update back?
BTW, telling people to switch back to classic pages is NOT a good solution to this... one because some can't. two because they will lose new page experience features, and three, soon we will all be forced to NPE
@waxen merlin I was just reading that. Come Sept. the classic pages are going away. That is less then 2 months away and switching to the new "Page Experience" has been a thing since at least April. There has to be a better fix then just "switch back". I was going to start streaming on FB but have put that off now due to this issue. I am by no means even a small streamer, its just a hobby for me. I work for a software company and if I were to give a solution like just switch, I would be accused of giving my client poorly secured band-aid vs a solution.
How come Follow alerts dont work but like and tip alerts do. I have tried everything to figure out how to get it working, scoured the internet for a solution and nothing... ive seen posts about this issue from 2020 so there is either a solution i cant find. Or you guys still havent figured it out.
FB will discontinuing classic pages soon. Will there be a fix for this by then?
Were working on it, for now this is the workaround
ok thank you. it let me log in
It's kinda strange. as it worked fine for me on Thursday and yesterday, but not today...and I've been on the new page experience on all of those days.
i've been on the new page experience since it launched i've never had the issues till recently
I have not been able to access stream.elements for quite a while. I log in via facebook and confirm it via my 2FA. Then it seems like it hasnt logged in at all.
Just uninstalled obs / SE to see if that would help. Now Ive lost all my settings qnd cant conect to SE browser to get my overlays....
Please check the pinned messages on this channel
Thanks, that has helped although has made FB think I haven't streamed this week at all. Any idea how long it will take for SE to recognise the new FB pages, seeing as the Classic page feature will be switched off soon?
our devs are working on it, but no ETA at the time
I can't log in with my facebook account, it tells me ''Something went wrong... Please try again later'' I've been like this for several days
Can someone help me please? 
the steps that they told us is too risky. it may change the page algorithm going back to classic page.
Just switched to StreamElements from SL OBS, When i go to look at widgets and it takes me to the site, it has me link my account to sign in and ive done this multiple times and it does not sign me in, but via OBS with the SE overlay is signed in, also my comments dont come through, i had to navigate the window and pull my actual stream and read the comments that way in the chat overlay
Não estou conseguindo logar no streamelements.com com o meu Facebook. Recebo a seguinte mensagem: error Algo deu errado. por favor tente novamente mais tarde. Alguém pode me ajudar?
@meager current ⤵️
Welcome to the helpdesk! The regular helpdesk channels are in English but we do provide multi-language support in the following channels: #🇩🇪︱deutsch | #🇫🇷︱français | #🇪🇸︱español | #🇵🇹︱português | #🇳🇱︱nederlands | #🇮🇹︱italiano | #🇵🇱︱polski | #🇨🇳︱中文語言服務區-chinese | #🇯🇵︱日本語-japanese | #🇭🇺︱magyar | #🇰🇷︱한국어-korean | #🇹🇭︱ไทย-thai | #🇷🇺︱русский | #🇺🇦︱українська | #🇨🇿︱czech
Streamelements no me deja conectar con mi pagina de facebook, ayuda
anyone else having trouble with the chat on SE? Sometime mine wont even load up on the side panel, or if it does the colors are inverted?
Check the second pinned post
At the top by the search bar. <#helpdesk-facebook message>
Thanks, its very unfortunate I really dont want to go back to SLOBS
Slobs is broken as well. It’s really unfortunate.
Slobs was working yesterday for me
Really? I’ve been using it again for a while and it hasn’t been, but I haven’t streamed in a week. Maybe they fixed it already.
Is there an issue with Facebook's followers not showing up? I just got a new follower and no alert or notification. The activity feed isn't showing it as well.
I'm not able to log into streamelements.com with my Facebook. Receive the following message: error Something went wrong. Please try again later. Can someone help me?
Good morning, why streamelements does not connect with my page
when I link to my facebook page, the streamelements window is reset
when I link my facebook page, the streamelements window nothing happens and it goes back to the home screen
Seems to work! Thanks!
Hola
alguien habla español?
o alguien que me ayude XD
lo pondre en ingles a ver que
I have this problem adding my paguina to stream elements ERR_NO_GAMING_PAGE
Is there any other way to show the activity feed, I am unable to see likes, shares, stars follows etc
I have this problem adding my paguina to stream elements ERR_NO_GAMING_PAGE
Switching to classic mode worked for me. Thank you very much
Hi so I could use some assistance. I made a new Facebook account and have made it Admin to my gaming page. I haven't removed the old account just yet, but I would like to and I know that my StreamElements account is tied to my old FB account. How can I update this within stream elements without losing all of my overlays?
Nevermind, I have figured it out!
I have the same problem, does anyone know how to fix it?
Have you tried this? #helpdesk-facebook message
Thank you, that's already been resolved, thank you very much.
Can’t log into stream elements with Facebook! Haven’t been able to for quite some time…is anybody working on this?
What am I missing everything except my followers works. Is there a fix?
Or is this part of their new update issue.
facebook alerts still not working?
hello everyone i have a question my obs studio chat is not working ? thanks for the answer 🙂
Second pinned post.
oh thats why not fix yet ok sir thanks for update 🙂
Hello, I am having an issue where my own3d.pro alerts are not showing on stream. I assume it is because it won't let me login through obs. Has anyone come across this issue before?
Hi I am having issues logging in. All I keep getting is... https://streamelements.com/?error=ERR_RETRY_WITH_PAGESELECTOR#_=_
I think there is an issue with stream elements login. I can't login to stream elements through OBS or via Browser
So how do they expect me to sort my Stream out? Will have to go to SLOBS
if you use facebook you can use creator studio to create your stream
yeah that's the issue I'm having. My alerts arent showing up because I can
can;t login
modify* fat thumbs sorry lol
also fat fingered, mid pubg game lol
Well I'll have to Look at sticking with SLOBS...
i carnt log on to my stream ellemants acc for facebook get this msg error=Something%20went%20wrong..%20please%20try%20again%20later#=
seems to be a common theme
I need help, i can sing up with my account
hello Guys, i have account facebook that was work correct and now when i tried to login by it, it give me an error in login and redirect me to main page of SE.
any help here ?
me too cant login with stream elements on to facebook...wth
I am having the same issue with logging in. It acts like it's going to work, but then it takes me to home page to login or sign up again
I need help, i can sing up with my account
chat doesnt show up, whether i use custom dock on obs or n ot
so there is no fix yet and yall keep telling everyone to do the same thing and everyone is telling you its not working but yet yall keep saying the same thing? am i understanding this right?
also the alerts are not working. I hear it but dont see it. and yes it on the top layer.
@exotic oyster @waxen marsh @gritty helm Check the third pinned post.
Second pinned post.
Does absolutely nothing.
If you've been moved to the new page design, you'll need to revert to the classic one
That worked. Appreciate it, thank you.
this could be help, yeah.
But excuse me here. I think that of revert the new design of facebook that you can develop the system to use the new design method instead.
this means that you can't update the system of SE, so solve the problem should you make it not us to lose new page design. am I right. 😕
The devs are working on it.
can someone help me? i've been streaming on obs fb platform but whenever i go live i cant see the chat when im monitoring on obs
thats the difference between latest like label and the most recent like label?
Hi! I cant log in via fb
when trying to log into my FB via obs it redirects me to the streamelements page to login so it can connect my reactions/chat but after i have entered my user name and password it refreshes back to login screen and will not connect... how do i fix this?
me too
@stoic pawn @haughty cliff @keen pebble Third pinned post, and maybe the first one if it doesn't work.
Awesome, that worked... well I believe the first pinned was the winner. Thank you so much!
Help me
still having issues tonight logging into stream elements with Facebook. i even tried to " Edit Setting" and does absolutely nothing after selecting the Facebook page and permissions. just goes right too stream elements login page and still nothing works. Just a FYI for the Devs and people who may run into the issue
why is it that it only notifies me when my stream is "like" but not with other reactions such as "Love","Haha", etc.?
Hi there, when i login to facebook to go live through streamelements, it takes me back to the login page, not recognising that i previously logged in. is there a current bug with SElive atm?
Can anyone help me with why my text isn't showing up OVER my alerts?
@void yoke ⤵️
Text not showing up over your alerts? Go to the Advanced Text Settings and set the top margin to 50, you can work your way to the right position from there.
amazing thankyou
Bom dia, não consigo logar na minha conta do SE, o erro começou ontem e aparece esse link " https://streamelements.com/?error=Something went wrong.. please try again later#_=_" de erro, e volta para tela de login
Oi , meu stream elements não conecta no Facebook , podemos ajudar ??? Já fiz de tudo e não resolveu
I can´t login with my account in StreamElements can you help me pleas !!!!
The shits annoying man... you can't change back to classic cos you lose all your videos and streams... surely this should be fixed by now
Oi , meu stream elements não conecta no Facebook , podemos ajudar ??? Já fiz de tudo e não resolveu
Hi! I Ican't log in to my streamelments account with fb, can you help me? it won't let me in and tells me there is an error try again later
Please repair streamlabs for Facebook
someone please help
i can't llogin
it gos in a ifinite login loops
i tried re installing
it is an infinite login loop.....
why i cannot see my chat on streamelemnts while im streaming using fb?
contininue with ... than it gos right back to login
even if i restart it still the same
Use creator studio for chat
same problem i can't login
@south elk @cerulean fossil @native dew Check the third pinned post, if it doesn't work, check the first one.
Check the second pinned post.
