#helpdesk-selive
1 messages · Page 141 of 1
this
full view
its a plugin for obs studio
so it adds those docks to obs stuido
Is there any way I can find what alertbox theme someone is using?
hey got an error Failed importing Scene Collection on obslive while trying to import my scenes from streamlabs, any tips?
@sinful zenith if its a pre-defined theme from us, you can match it more or less with our themes gallery
@stiff kelp import can fail when:
- there are copyrighted assets from Streamlabs in the scenes
- unsupported media files
- media files being bigger then 100MB
I wish it would tell me which files are causing a problem. so I guess I will just have to set up my overlays in stream elements from the scratch?
Image assets should be easier to setup
but if you have like vidoes or sound files as sources, those might be the main issue being added
thanks
so ive set up a overlay on the website
its just a sub goal
and ive tried to put it on obslive but it isnt working?
@upper mulch To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
türk varmı acaba
I was using Streamlabs,
I started using streamelements
I have to adjust, can you help me?
chat area, donation sounds etc.
r u talking to me?
I cannot select anything other than paypal at the payment location
ı live in turkey here not avaible paypal
was just wondering if there were patch notes available to the latest update to obs.live
Hey everyone, just a quick question related to the actual OBS stream elements layout. I am looking for the DOCK that has the Sub points, viewers no., followers no., uptime. What is it called and where can i find it? I recently upgraded my PC and I can't remember where or what this specific one is. Appreciate the help in advance!
@fading cove If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:
- Make sure you are on the latest and greatest version of OBS.Live
- exit OBS (make sure OBS is not running)
- delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
- start OBS.Live
- Settings -> Stream -> disconnect -> connect
@twilit arrow The installer was updated to OBS v. 25.0.8
can someone help me with obs settings?
For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Have a problem with my OBS overlay. I have the StreamElements Live Support installed and i had it work for a few solid months without any problems. Now i think i pressed some stupid button and my Stream chat overlay and Activity Feed are not showing anymore. Reinstalled the Live support mulitple times but doesnt wanna come back. Any idea what button im missing out 
so is it not showing up on the obs live screen or is not showing up for viewers?
@lusty belfry that is how it is looking rn. (Red is how its supposed to look)
ok try going to the stream elements word at the top, then click on the activity and chat button so that they have a tick next to them
@lusty belfry well that wasnt hard. Thanks
Your welcome 🙂
Can someone help me get better performance on my stream
@covert geyser Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
I’m confused
But these are the same settings and game as last stream and it shows it’s laggy on yt but no overload
I would advise to follow the steps from that OBS Analzyer link to maximize performance with your hardware.
Hey guys i by accident deleted the widget on the stream elements website. When i try to connect the media request to show up on my screen i can not get it to work and i can not connect to it any more what do i do ?
I’ve got an old system but it can run games just fine they didn’t help
You're unable to add it back to the overlay @junior delta ?
Or if you mean on OBS.Live, click StreamElements > Media Request at the top to add the dock back.
@grizzled marsh i deleted it on the overlays in my stream elements dashboard.
Just add it back using the picture I sent above as reference.
I’ve got an old system but it can run games just fine they didn’t help
@covert geyser
@grizzled marsh I did that then went back to OBS added the new url and when i hit the show on stream button i get this error
Ah, I had that once and fixed it with a a relog.
@junior delta Streamelements on top of OBS -> Logout -> login
Do you use custom bot option? For me, it was looking at the bot login for some reason so I relogged everything and it synced back up properly.
@grizzled marsh dumb question i cant find the logout button
@grizzled marsh i just created the account and when i activated it auto generated it
@grizzled marsh the log out log in worked. Thanks for your help 🙂

What is the best file format for transitions?
webm or avi
Thank you.
Hey guys! Hope you're doing good.
So i installed OBS Studio on my laptop a couple months ago to test some things and now i can't uninstall it. I've never experienced that on my main PC though, so i have no idea how to fix the uninstaller. Here's what it says:
And it just gets stuck there. The progress bar isn't moving and the console isn't changing.
Did you uninstall OBS Studio already @vivid willow
That is the OBS.Live uninstaller, what's the status of OBS Studio on your machine?
@cold onyx I'm going to ask around for you.
i just have like 2 files in the OBS studio folder, it looks like it was uninstalled but it's somehow still in my app list
@grizzled marsh
i only have an icon there and an uninstaller
There's going to be a conflict if you've uninstalled OBS Studio first, just delete any leftover files.
And you're good.
does anyone else have an issue where you start OBS and it won't load any of your widgets
you have to restart OBS over and over again until it works
I am trying to stream to Twitch but it keeps requesting to stream onto youtube even tho i removed my youtube stream key and only have twitch
@ivory flare Streamelements on top of OBS -> Logout -> login
is there a way i can change the sound output for the media request to a different audio channel
as in shift it from my desktop audio output to a different one
@torn oyster How to separate media request (MR) audio in OBS:
(Please follow one of the steps for your set up)
MUTE MR FOR YOURSELF, STREAM CAN HEAR
• Make a new overlay in the editor, ONLY add the media request widget,
• Add a new browser source in OBS, add the URL and set the dimensions correctly,
• Tick the box for "Control audio via OBS"
https://cdn.discordapp.com/attachments/712428275049431120/716618713998033047/unknown.png
• Go to Edit > Advanced Audio , set your MR overlay to "Monitor Off"
NOTE: This will play through the Desktop Audio, if you mute your desktop audio, it will mute the MR.
CONTROL AUDIO SEPARATELY FROM YOU AND STREAM
• For this you will need a VAC (use command !vac),
• Run your MR either in Chrome or in Ground Control (use command !gc),
DO NOT CLICK "SHOW ON STREAM"
• Set Chrome or GC in the VAC as an audio input and output,
• Add the audio output from VAC as an audio input in OBS,
NOTE: this will not be able to show the video in OBS
It is currently not possible to separate audio for yourself and stream if you ALSO want to show the video in OBS.
The only way to do this would be to follow the last set of instructions above and then use Window Capture on GC or Chrome.
Thank you 
im wanting to change it so that voicemeeter controls the audio rather than obs
then either use chrome or ground control and feed it into vm
Voicemeeter is preferred source when using capture card and mic input?
Obs been whooping my butt figuring sounds out lol
Hey uhh idk how I even managed to mess this up. My stream info is stuck in front of my OBS Live and after reinstalling it is still suck. How can I fix this?
I ACCIDENTALLY HIDE "STREAM ELEMENTS" ON LIVE CHAT
WHEN I NOTICED, I REVERTED THAT INSTANTLLY...
BUT STILL I CANT ADD STREAM ELEMENTS AS A CHAT MOD...
PLZ HELP ME OIN THIS
@quartz stump try F11 in obs
can you NOT use caps please. theres no need for it
and dont tag random people
oh sorry i forgot
its best to go to the helpdesk you stream on as there are different methods on modding the bot
and dont ask in caps
sure 😆
@quartz stump try F11 in obs
@plain sonnet
F11 doesnt do anything. Alt + Enter doesnt either
Is there a way to close or reset all view screens to default without using the UI?
Not sure if this is the right chat for this but I stream from PS4 to my Streaming laptop and I can’t seem to get the timers to work. The commands seem to work but I can’t get the times messages to work. Pretty sure I’ve given the SE not full access to do what it needs but idk I might be doing something wrong..
can you send me a screenshot of your timer? @mystic crescent
also be sure that StreamElements is modded in your chat, what platform do you stream on?
Via the overlay editor on our website @rugged quail
Hi thre everyone! So As of today, I can only open OBS studio and not the Studio Live version of OBS. The regular OBS is working fine, but when I try to run the .live version it says error
I can take a screenie
ion the stream elements page?
Godly I can try ot help in a disc if you'd like
Also, am I allowed to post a gyazo?
@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
have you set the right dimensions?
1920x1080
theyre in the Support AI message above
@lilac ocean
do keep in mind that 5 chatlines need to be met before it triggers the timer.
If these are not met within the x amount of minutes, the timer doesnt go off
if you want it to always go off, set chatlines to 0
@mystic crescent
Thanks @lilac ocean !
hey my elgato stream deck is not working it says "the elgato remote control plugin is missing.
@fathom heron - Open %appdata%\Elgato\StreamDeck\Plugins
- Delete the
com.streamelements.obslive.sdplugin folder
^try this
ok thanks i did that but still same message 😦 sould i restart pc?
They can request one via using the following command
!sr youtubelink
Or
!sr name artist - name song
@lilac ocean still dont work 😦
just make sure it's not copyrighted music 
I think it’s a elgato thing that is missing, you can ask them for support @fathom heron
If you are having issues with Elgato hardware or software, we recommend reaching out to their support here: https://e.lga.to/help
@rugged quail Paid requests are submitted via your tipping page.
can you re-link the obslive plugin to a different channel in an existing install? Trying to change the activity feed to show twitch but I don't see an obvious way to change it.
@sharp shell Streamelements on top of OBS -> Logout -> login
Sweet thanks mr bot
can someone help me with my alerts? i got them all set up on stream elements and im trying to preview it live on stream and test the follower thing out and none of it is working
@restive oasis You can test Alerts via the Emulate bell on the lower left side of the Overlay Editor. Simply go to your Dashboard -> My Overlays -> Pencil/edit button on the overlay. Make sure the "Preview LIVE on stream" option is on to see the alert in OBS/Xsplit https://streamable.com/vtulg9
it is
is it working in the overlay editor?
yes
and i made sure the browser source was on top so it wasnt covered by anything else
ive tried it over and over agian and made sure the url was right and everything
@restive oasis OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
it didnt work]
@restive oasis Please provide a proper screenshot with the issue visible. If not sure how to take a screenshot, you can check here: https://www.take-a-screenshot.org/
so what should i ss the overlay editor or the obs live
its hard to ss somethingt that isnt there lol
@restive oasis The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
correct
No worries, thanks for the kind words 
ofc
Please dont ask in multiple channels @dapper flume
i answered you in #helpdesk-facebook
Hey,
for some reason my text scrolling effect isn't working on the labels. Any ideas how to fix that?
https://prnt.sc/t4m0fh
@lethal raven OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
Not helping unfortunately as it's an issue in the preview already
How do I link my new twitch to activity feed?
@hexed dawn Streamelements on top of OBS -> Logout -> login
you deleted all your overlays?
Per the warning message displayed after clicking to delete an overlay, once deleted, an overlay cannot be recovered.
@real zealot Please ask your question in one helpdesk channel only. A support volunteer or StreamElements staff member will assist you as soon as they are available. Asking in multiple places will only result in confusion, not faster answers. Thank you for your patience.
Hello. I feel dumb asking because it's probably a simple fix, but I'm using browser source overlays that I bought from Nerd or Die and put onto StreamElements. I've noticed that they are really laggy and choppy. Are there settings I can tweak to help this? Hardware is 16gb ddr4 ram, Ryzen 7 2700x, and all of my stream encoding is handled by its own dedicated card.
@dense jacinth 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
^if you can get me one of these i can check for you
Will do.
I didnt meant to sign in to this account on the OBS any way i can sign out
@tired jay Streamelements on top of OBS -> Logout -> login
@lilac ocean
https://obsproject.com/logs/NyWLksrsxLHkhi3i
thanks!
no worries an ill analyze that for you caige
this is what i get back for you @dense jacinth
https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FNyWLksrsxLHkhi3i
you seem to be having some encoder issues, check the green link over at the anaylzer to see what you can do about it
Ok.
Hello, I need help with the media request widget, I already added it to my overlay, but when I show the video to the stream, the audio plays twice, and if I mute my PC audio, the viewers won't hear anything at all
how do I properly configure this?
@sweet halo Make sure to ☑️ “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/6bWXxjR.png https://i.imgur.com/yY0wcFl.png
why is that getting deleted
You were already answered in the other channel.
u told me to ask in this chat lol
The solution given by the bot worked, thanks
hello someone does not work the stream deck with the obs?
it tells me to reinstall, I do it and nothing; c
@livid vapor - Open %appdata%\Elgato\StreamDeck\Plugins
- Delete the
com.streamelements.obslive.sdplugin folder
dontn work
@livid vapor If you are having issues with Elgato hardware or software, we recommend reaching out to their support here: https://e.lga.to/help
Hello! I am trying to get all of my alerts set up through one alert box through SE overlay editor. When I replay a tip to test, my alert plays. However I am not getting an alert when I replay a cheer or a gift sub. I also did not get alerts when said cheer and gift sub happened live. I recently switched from SLOBS so I'm not sure of the status of the other alerts yet. I have set all variances to at least 0 but that didn't fix.
but i dont have " elgato stream deck plugin" in obs
Hey all, quick question. I am switching over to twitch from mixer. I have logged into my twitch account on stream elements and also have changed my streamkey over to my twitch stream key. When I try to go live, obs.live still tries to access my mixer account instead of broadcasting to twitch. Am I missing another step?
@hexed willow Streamelements on top of OBS -> Logout -> login
they they disappeared as soon as I log in
what do you do when the overlay you have is just showing the corner? i believe it's a sizing issue but im not sure
@quick vortex The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
why does it show a black screen where it should show the game?
Did you add a capture source for the game?
yes
@quick vortex Please provide a proper screenshot with the issue visible. If not sure how to take a screenshot, you can check here: https://www.take-a-screenshot.org/
i have valorant open, and where it should show the game it does not
Screenshot the source properties.
Select the application, don't set it to "capture any fullscreen application."
Has media request been disabled due to the recent DRM crackdown? I'd expect I'd be seeing more waves if it were so.
It has not.
Huh. Been disabled on my OBSLive since last week.
As always, the content on your stream is your responsibility, and media request can be used for royalty free music, meme videos, and more.
Hi guys! do you know by any chance how can i add little window to change stream title fast?
@charred sigil Look in the menu in the top left of the activity feed.
hmm. I'm on the latest version of OBSLive, logged in and connected to twich. Been through a couple power cycles now.
Media request is blank, will get a loading circle briefly before returning to an empty box
@haughty turret Streamelements on top of OBS -> Logout -> login
Will try that. Thank you, Nethyr and bot both.
Any time i try to show the song name bar or video on my stream i get a duplicated echo sound to the music video, how do i fix this?
how can i screen share something that has audio and lets people hear it
@restive marlin you either have your media share playing in two separate sources (potentially on different scenes) or your computer audio is doubling with another audio source. Make sure you only have one browser source with media player on it active at any given time
@prisma temple in the audio device properties for whatever is playing the audio, hit the cog/settings button next to it and set the output to monitor and output
I recently attempted to make the switch from slobs to obslive, but when I downloaded and attempted to open obslive, It instantly crashed. I'm not sure what I'm doing or if you need more info, but I can do my best. I uninstalled slobs and obs through control panel > programs > programs and features, then reinstalled obslive, but it still crashes upon opening. Any way to fix this?
UPDATE: Fixed it, I had to open OBS before obslive
nailed it
Are you sure?
Or rather, you had only obs studio installed, opened it and then installed obs.live?
i had clicked go live with all of my settings set to twitch and then it opened up a windo that said streaming to youtube and when i go to my stream settings it said it was set to my twitch
@tawdry vale Streamelements on top of OBS -> Logout -> login
yep got it all working now, ty
Alright 👍
Can anyone help with getting video to actually show from my capture card? i get audio and can see the screen when i open properties for the elgato from sources.
@warm coral For the best OBS support, please join their Official Discord @ discord.gg/obsproject
thanks
obs live isn't picking up any audio from my microphone despite trying all recording devices
@hollow stirrup For the best OBS support, please join their Official Discord @ discord.gg/obsproject
hey guys i ben a dumbass and signeds into elements website with my new twtitch instead of adding twitch to my existing account i used for mixer. If i login with twitch and delete account will it also delete the other one with all my stuff as its the same email address?
I can link the accounts for you, but I will need the JWT token from both accounts.
Do note:
- Merging accounts only allows faster ways to switch between them
- Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
- Merging accounts allows duplicating overlays between the accounts
You can find your JWT token on your account channels page ("Show Secrets" to reveal the token): https://streamelements.com/dashboard/account/channels
Streamelements on top -> chat
Thank You 😍
Streamelements on top -> chat
@shy mountain I saw literally just about to ask this question lol so yes, thank you!
hi. my OBS Live is blackscreen. we want to stream TFT. does anyone experiece this. I am using Game Capture to hook it
run obs as admin
I've already tried it
@mortal thicket For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Hi! I understand that OBS.live has a built in activity feed for twitch, but is there any way to get this activity feed for facebook gaming?
@flat thistle Streamelements on top of OBS -> Logout -> login
Thanks!
last 2 days i always got skipped frames due to encoding lag when i stream to twitch (asia:singapore server) but when i test stream to youtube, no skipped frame its just normal, how to fix it?
Hi, im trying to activate a stream label on to OBS. It kinda works, but the label content is wrong..how do I get the right content? Im adding the "Latest tip: (name)" to my overlay..but the name and amount is not correct.
@olive narwhal For the best OBS support, please join their Official Discord @ discord.gg/obsproject
@split iris
great stuff KeiZar...thanks!
Hey peeps
i am new to streaming
and i am using OBS live
i dunno how to set up a theme
is there anyone who can help me out
@scenic holly New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
Do you want to know how to get it in OBS?
or do you need help with the overlay editor?
I have found really cool one in the Stream elements but i dunno how to import it lol
@scenic holly To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
^follow these steps
Thank you @lilac ocean ❤️
no worries 😄
anyone here who can help me regarding the OBS Move transition. i dunno what i did the first to make it do what i wanted to and now its kinda completly messed up unfortunatly. (example: i switched from fullscreen facecam to my gaming scene and the facecam just got smaller and moved perfectly to the spot where my facecam is in the gaming scene and the other way round. actually is managed that by accident)
@limber summit For the best OBS support, please join their Official Discord @ discord.gg/obsproject
ok then
Hello friends!
I got a weird question, probably because i'm a pepega and missed something basic.
So i added a bunch of Browser sources and OBS is eating like 18% of my CPU now (3900x btw)
But i just can't have less than what i currently have, there's 5 scenes and i need 4 different sources for them.
Is there a way to drop the CPU usage? "Pause when not active" isn't helping much, it stutters sometimes.
The only idea i have is to download all the overlays, keep them on a drive and only have the Alert Box source, but that's gonna really hurt the variability of the overlay imo.
trying to stream to twitch but SE obs keep trying stream me to mixer any ideas
I cant upload my own alert sounds (.ogg) it always fails to upload! EDIT: working fine with .mp3
When I authorize my custom bot name, it does not change the name of the bot. It just keeps me at the "Set custom bot name" option
Heres a quick video of me going through the process
Also ignore my OBS layout. It usually sits on a vertical monitor lol
Hello friends!
I got a weird question, probably because i'm a pepega and missed something basic.
So i added a bunch of Browser sources and OBS is eating like 18% of my CPU now (3900x btw)
But i just can't have less than what i currently have, there's 5 scenes and i need 4 different sources for them.
Is there a way to drop the CPU usage? "Pause when not active" isn't helping much, it stutters sometimes.
The only idea i have is to download all the overlays, keep them on a drive and only have the Alert Box source, but that's gonna really hurt the variability of the overlay imo.
@vivid willow shutdown when not visible
nest scenes
enable hardware accelleration (if it's not already on)
if you're sure it's the scenes, replicate by creating a blank profile, empty scene(s), and try to identify which browser source(s) are causing it.
higher resolution, higher framerates = higher cpu usages.
OBS Just crashed when trying to add the custom bot username
Still can't seem to find a solution to this issue
I can't connect the bot, and now it crashed on me when trying to connect it
@tender python
By nesting scenes you mean have one source for multiple scenes?
HW accel on afaik, i believe it's my main one, it's 2k60 and has animated stuff
yeaaah..
2k60 is asking for it tbh.
Pop that animation in a single chrome tab and you'd probably see the exact if not about the same cpu usage
dang it
@austere quest
``
- Right click on your OBS desktop shortcut -> properties - in the "Target" field add this -> --remote-debugging-port=40404
- Open OBS(or restart if it was open)
- Open your browser and type in "localhost:40404"
- Click on "StreamElements - Activity feed"
- navigate to the Console tab
- type in the console this: store.customBot.removeCustomBotIntegration() and hit enter
- Try setting the custom bot name
``
Try that.
i even upscale to 1440p from 1080p for all the animations and videos I make, because it's not worth the headache; also on a 3900x.
ill give it a go
oh, i'll try doing that as well
never thought that Browser sources actually care that much about the amount of elements there is with each overlay
thanks Jay, appreciate you
I mean, alpha (rendering) isn't cheap.
upscale that to 2k, 4k etc, it'll take a hit somewhere.
@grizzled marsh Ok, so I got it to connect, but as soon as it connected the bot account, OBS Live crashed.
It atleast connected the bot account
Hmm, OK, give me a minute @austere quest
Ok!
My FB activity feed and Chat are no longer showing up in OBS Live. Can you help?
@frank light Streamelements on top of OBS -> Logout -> login
@austere quest Click StreamElements up top and then Send Report
Hello I had a quick Question, am I able to use Restream with stream elements?
It has nothing to do with SE but the output in OBS, so yes.
@tender python im Using OBS live and every time I put my Restream info In the stream section when I hit start stream it reverts back to only streaming to facebook
set it to custom.
@tender python thanks for the help!
@steel blade Thank you! Fixed it
Hello, I've installed stream elements obs.live plugin installed. The GUI interface is glitched though. There's a bunch of "noise" all over the plugin windows. It's hard to describe in words but I can barely read the screens because of all the noise everywhere. I can provide a screenshots.
hi, i'm using obslive and recently i noticed that it loses like 7% of fps due to connection that sometimes slows down, but i didn't do any change in quality or other settings and my internet connection didn't change. any suggestions?
to be specific it looks that obs tries to use all of my 8 mbs upload connection even though i limited the stream quality to 4200kbs
ok im really new to obs.live coming from slobs and i cant figure out how to get my overlays on it and if i import from slobs its all way to big
In regards to the size, you're definitely going to have to play around and gets things to how you want them.
@delicate grotto To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Thank you guys so much!
Hi everyone, i have an issue with OBS live that my Twitch activity feed, Chat window and other docking window gets "zoomed in" like you've added 200% text size to those. it seams to flickr back and forth when relaunching OBS. how can i fix this? I'm not sure if i'm allowed to post a screenshot of it here tho
Use the refresh button at the top of each dock, lemme know if it fixes it.
hi~ i'm having a issue with obs live where it says my session expires and when i try to log in with twitch it just shows a blank page;; i can't go live and none of my panels are live either, just connecting endlessly. i've tried running as admin, and i updated and went live yesterday with no issue. how can i fix this?
Hello There. I'm having issues with OBS.Live. I previously streamed via StreamlabsOBS and was having issues with the alert system, so tried moving to StreamElements (OBS.Live). The issue I am having is once again with the alerts: I can't seem to stop the Streamlabs alerts coming with the tests I use for OBS.Live . Both play at once even after disabling everything to do with notifications via SLOBS. I want the SLOBS alerts to stop interfering with my OBS.Live .
Delete all browser sources that have StreamLabs in the link.
None contain such a link, sadly. I feel I may also be articulating my issue poorly
I understand if it is not possible but would someone be able to come into a chat channel and look at what I'm doing?
I'll try to simple delete everything. This issue is very frustrating as I am not sure where I am going wrong/see no one with an issue such as mine. 😄
It's like some part of the Streamlabs alerts are tied to my account.
You don't have SLOBs running in the background, so ya?
I had the exact same problem literally last week, and I had Streamlabs, streamelements and Nightbot in chat all at once 🤣 I could not work out how to make just the one talk, so I just deleted them all, and only put my 1 preferred back on
I do not. I have also signed out of the SLOBS webpage and app
Unless you have a browser source added to OBS Studio for StreamLabs alertbox... nothing from StreamLabs will play.
There is only 1 browser source within my sources and that's the alert box. This alert box only have StreamElements in it as well
Delete that.
You don't wanna share that link.
How many alertboxes do you have in your overlay on StreamElements?
That was the only one, now it's gone.
That overlay you just showed me.
Go to your overlay editor on the SE website.
Edit that overlay and show me your layers.
Yeah be careful sharing links dude, always some sneaky people that will grab that up
Many thanks, friends.
I am thinking you might have two alertboxes in your overlay.
So I went to edit the only IMPORTORTED alert box I have
Honestly, it looks very different from how it does in the OBS.Live app. Not really sure what I'm looking for
Let me see your overlay page.
You're good, ok so that overlay you have there.
That's all your StreamLabs alerts that you imported.
Indeed
If you don't want the same alerts you had in StreamLabs, either create a new overlay and alertbox or go inside that overlay and edit them.
When you import, it takes all the assets and makes them work within StreamElements.
Okay. I'll tell you what Mr Kev, I'll try doing this stuff over again. There isn't much to do as my stream is fairly barebones. Thanks a lot Kew
Click that "create a blank overlay" and when you're in there add an alertbox.
@shy kestrel I'm new aswell, and I'm trying to run my stream through ps4 and pc together without a capture card 😂 it's getting there, i just want to find out how I can put follower and sub notifications on and stuff, never used pc before this really
That'll set you up with the default StreamElements alerts then add THAT to your OBS as a browser source and edit however you want.
I'll give it a bash. Thanks Mr
@unreal eagle For you, you'll need a capture card but in the meantime you can use the chatbot/chat alerts to get notifications in your chat.
What they said^
@grizzled marsh okay, so I won't be able to avoid that next cost then if I want to continue bettering my stream 😂 I'll be honest, there is quite a bit I can add through streamelements obs.live without the capture card, but I've had to use remote play to get footage. Hopefully now I just reached affiliate, I won't have to be saving as long for one
Thanks for your advice btw
Hmm, well if you've got your gameplay going through OBS and streaming to Twitch then all you need to do is create an overlay and add it to OBS as a browser source.
Technically you don't need a capture card. You can capture the xbox or ps remote app.
Hello I had been using OBS live and stream elements to stream and one day my overlays disappeared I added the source links and it still did not work I uninstalled the app and redownloaded now it crashes a little confused help?
Question: Is it possible for the StreamElements bot to do periodic custom announcements?
@fierce thorn OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
Oh cool. Thank you! @odd kraken
Hi all,
My store redemptions widget no longer works in chat. It allows users to redeem, but no SFX play, and using the Emulate on the overlay editor doesn't help. I changed nothing, just skipped a week or so of streaming, and when I came back it was broken.
hi, i'm using obslive and recently i noticed that it loses like 7% of fps due to connection that sometimes slows down, but i didn't do any change in quality or other settings and my internet connection didn't change. any suggestions?
@tribal crane Hi all again, since i'm getting no response i'm reposting my issue and will add a pic
this is a test live, the output is set to be 4500kbps but i have these peaks that i don't know where they come from 😦
i tried refreshing, rebooting, clearing cache, run CCleaner to wipe temp files, log out of OBS Live and log back in. Nothing helped @grizzled marsh
i reinstalled OBS. that cleared it but i have to fix some settings now again
the huge font issue is solved @crude lance ?
after the reinstall it did.. but i couldn't find another way to fix it
was super weird
it happens, glad that its fixed, did u have any new issues?
it was flickering between normal and 250% font for one minute until it locked down at the huge Font. no new issues now - i hope... just some settings i need to update
ty LegendKG for responding
np we are here to help 😉
I'm having trouble restoring from my OBS.Live Cloud backup
Hello, is anyone available to lend a hand?
So I forgot I already had an account on StreamElements via Mixer. I clicked and logged into Facebook to create an account. Now it won't let me link my Facebook Page to my original account which already has my Mixer, Twitch, and YouTube tied to it. It simply states "Channel Is Already Claimed". So I thought just delete the channel then try, but now it is saying invalid username on the Facebook account to close the account. I'm really confused what to do.
@quick gate Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
In need of help / guidance to retrieve notifications
@quick gate Please state your full question.
@tulip hamlet I want to get the name ( eg: last pearson donation ) . I have the pop up showing, but i want to have it somewhere just the name
So use the "Recent tip" widget.
Does that make sense? Sorry if my english has any spelling erros
Ill give it a try, thank you @tulip hamlet
Or "Latest tip" I think it's called, actually.
When I show media request on stream it doesn't play the music for me also? Is there a way to have it do this?
You have to be listening to your overlay's audio. When showing on stream, the overlay is what plays the audio.
Ahhh, ok thankyou!
So I have media request showing on stream now but my overlay doesn't seem to be playing any sound...
Thats like me
Check your audio settings, disable "Control audio via OBS" in the browser source properties if you need to.
@tulip hamlet I looked for it, but the only one i found was " Event rotator " which makes a loop of latest donos, followers etc, etc. That's not what im looking for.. Woulld it help if i post an image and try to explain?
Look in the overlay editor, not the themes gallery.
The themes gallery holds community created widgets.
Can anyone help me with Overlay stuff. It seems Cheers and Sub alerts won't save with my new designs
Edit the variations, not just the main alert.
Right... thanks @tulip hamlet ~
So I forgot I already had an account on StreamElements via Mixer. I clicked and logged into Facebook to create an account. Now it won't let me link my Facebook Page to my original account which already has my Mixer, Twitch, and YouTube tied to it. It simply states "Channel Is Already Claimed". So I thought just delete the channel then try, but now it is saying invalid username on the Facebook account to close the account. I'm really confused what to do.
Not sure if this is the right area. It has to do with StreamElements itself.
@austere spire Account Merging - Please note:
- Merging accounts only allows faster ways to switch between accounts
- Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
- Merging accounts allows duplicating/sharing overlays between the accounts
If you understand the limitations of merging and want to proceed, please find the JWT tokens (!jwt) from both accounts you want to merge and you will be directed to DM them to a staff member.
Yes but one of my accounts has several JWT Tokens since it has multiple platforms. Which one would be needed?
is there a way to get my facebook chat up on my obs instead of twitch
hello having a issue with the game audio coming through the razer ripsaw cap card being stutter/ choppy/ static not really sure what to call it but its terrible and i cant find a way to get it to stop. does anyone have a fix for this
You'll need to reach out to Razer for assistance with their hardware.
@austere spire the mixer and facebook ones
Who do I send it to @honest echo?
To me 😉
Hello trying to redownload obs live and studio but whenever i run the app it crashes what should i do
Follow these steps exactly, without skipping a single one.
Uninstall OBS.Live.
Uninstall OBS Studio.
Install OBS Studio.
Run OBS Studio and delete every browser source in every scene in every scene collection. Leave none left.
Install OBS.Live and remake your browser sources.
who can help
@quiet folio Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.
Look in the StreamElements menu at the top.
WYM?
The StreamElements menu at the top of OBS.
i dont see that
Then OBS.Live is not installed.
got it
so, i'm new to stream elements and I'm trying to put the overlays into obs, put they are too big, i set the dimensions 1280x720 and the overlay always comes out to big, any suggestions?
@near shale To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
@near shale The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
Hello. I am having issues setting up alerts for OBS. Each time I copy the link to the URL capture to test, I recieve a notificaiton that I have an invalid authorization token. Any help is appreciated.
Check Settings>Stream.
Is there something I should be looking for here @tulip hamlet ?
@tranquil gust Streamelements on top of OBS -> Logout -> login
Thank you, this worked! Much appreciated.
ok media request dock is there a way to reset it as it is solid blue in obs.liv and ive refreshed and updated
@misty pebble Streamelements on top of OBS -> Logout -> login
is there a way to copy a scene’s source setup and paste/transfer to other layovers?
Yes - right click the sources -> copy -> go to other scene -> paste as reference or non-reference
i added my overlays to a browser source and it doesn't fit the screen, what size should it be?
@subtle bloom The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
im using obs.live
@subtle bloom The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png
it still doesnt fit
Show me
@subtle bloom Please provide a proper screenshot with the issue visible. If not sure how to take a screenshot, you can check here: https://www.take-a-screenshot.org/
click on "studio mode" first
ok
then click on the browser source and CTRL + F
great thank you!
Hey guys
so Im having problems with obs live, every time I open it, I get an error saying to restart, but the regular OBS runs
I reinstalled and the problem keeps happening
can you screenshot it?
wait 
thats dock/window that is usually useful for during stream
just click "close" if you don't want it
I do, and OBS is up but its not the obs studio one
or at least it looked differnt than before I upgraded my pc
If you had an older version of OBS Studio, then it might be possible for the dock to have looked differently
trying to update to latest OBSLive and getting this
did that, uninstalled and reinstalled too
Either click cancel or open task manager and find anything that is OBS running, shut it down and click retry
@digital ruin I'm really not sure what the issue is at this point. That dock is harmless and the reset button only resets the stats its showing
You can ask in the OBS discord: https://discord.gg/obsproject
I would like to authorize a different chatbot name and already accidentally used my own login as the new bot. Is there a way of removing that?
sweet thank you
yeah it's not showing up there sadly lol
nope we're good i'm just blind. thank you
is there a way to prevent my followers from refollow alerts?
one of my twitch follower unfollow and refollowed me and the alerts come out each time
@keen trail refollow alerts don't come up
Anyone know how or if theres a way to change the Youtube chat dock in SE OBS yo night mode? The whole chat is white and wayyyy to bright lol
that is weird, but im seeing that that only happened to you once?
Will this happen when someone changed his username and refollow?
most likely
if i would follow you now, unfollow and refollow, it will not trigger a alert
Owhh thank you 👍 👍
yo when i run obs as an admin should i put my process priority to normal or above normal? (i am not sure cause i am running it as admin)
@rugged quail For the best OBS support, please join their Official Discord @ discord.gg/obsproject
even tho i got streamelements plugin installed it works for activity feed and media requests (i mean the theme) but at streaming chat theme aint workin. anyone knows how to fix this? thank you.
check pinned message for dark chat mode @mild dagger
@lilac ocean yes i know how to change it to dark mode but its still not this theme at youtube videos
can you take a screenshot of your whole screen for a second?
sure
That's the old layout as it has changed.
Looks fine to me.
Ah 1 second. You mean the purple tint?
I'm looking through "things" but not sure how much of it will be there.
@mild dagger I can't get it entirely purple but made it slightly different in spots for some slight contrast. It does require you to use the FrankerFaceZ option in chat settings.
In the search bar up top look for purple and make sure that option is not enabled.
Then place this in the background spot at the top of that #0E0C13
Then enable Display lines with alternating background colors in Chat > Appearance. Basic line should be fine.
cant find the search bar tho where is it
how do i change the facebook page that I want to stream in obs.live? thanks
Go to OBS Settings > Stream and make sure you're logged in and not using a streamkey. Then choose bot the add-ons options .
Okay thanks brodie
ah sorry man haha
twitch is having issues atm, please wait until they resolve it
how do i change the facebook page that I want to stream in obs.live? thanks
okay
Hi, its not obslive but this morning i got this error i have tried few things but couldnt fix can anyone help ?
twitch is having issues atm, please wait until they resolve it
oh ok ty
How do i reset back to normal?
that's what i'm gonna ask too
Is there a solution to reset my obs
what platform?
thank you !!! . big help @frigid ridge
no problem
@toxic fern now i logged in and enabled addons still no "purple" at search
That would be Appearance > Theme
@toxic fern it works at my opera browser color is perfect ❤️ but its still not working at streamelements obs live
By working not found or visually not working?
visually not working i think its on dark mode but its same as the pic i sent
ffz control panel is not accesable in obs i guess
It's not looking like this? https://streamlabs-is-a.totallysuspicious.website/6gLynDi.jpg
Ah. You need to switch to non-mod view to get to the settings.
okay done thanks a lot sudo
Please help,i dont know how to reset back my obs
Streamelements on top of OBS -> Logout -> login
if that doesnt set things back to normal, you can open the docks via the Docks menu and the StreamElements menu on top of the screen
hi guys i am new to using OBS for the past couple of days my obs live is constantly crashing how to fix this
%app\obslive\crash\directory how to fix this
is someone having dropped frames after last update?
@honest wadi Currently renaming the bot fully works with OBS.Live.
You can follow this video guide to set it up: https://discordapp.com/channels/141203863863558144/494513233416421386/561516184718278676
If you don't want to use OBS.Live and want to stick with Ground Control, please let us know your Twitch username.
please keep your question to one helpdesk @west delta
https://discordapp.com/channels/141203863863558144/415814031232991232/716956501939585084
@odd kraken HA I FEEL LIKE A HACKER. lol thanks! Sooo much better!
hi guys i am new to using OBS for the past couple of days my obs live is constantly crashing how to fix this
[7:51 AM]
%app\obslive\crash\directory how to fix this
Hello, I am trying to stream my xbox onto my PC and use obs. I am currently using an elgato hd60 pro. What is the best way to use this and what tips/settings do you recommend?
how can i have a viewer count in obs live? on the activity feed not the overlay...i gotta have facebook creator studio to know how many peeps are viewing...
for what platform? @ivory pond
fb live
I am having a issue where the game capture screen switches to a black screen then back to normal gameplay every about 10 seconds. Is there a way to fix this?
when I emulate a sub I get a TTS message, but when someone subs in twitch the TTS doesn't play. How do I troubleshoot this?
Hello, I'm here to ask if anyone can tell me: is OBSLIVE plugin compatible with restream?
disregard my message earlier I think I fixed it
Can someone please tell why animation is not working on bennos's and lx's widgets?
@whole bison make sure you save the overlay and refresh the browser cache in obs.
check your variations for the alert
@modern compass you can use restream with obs but you will need to add separate overlays for each platform you stream to in obs.
stream elements doesnt allow multi platform overlays in one
@west delta in obs or the editor?
@plain sonnet when i had the obs live plugin installed it did not want to go live via restream. Is there troubleshooting for this or something commonly overlooked?
top menu in obs
streamelements > log out
but considering streaming to multiple platforms at once, the SE plugin isnt worth installing as it only allows for 1 platform
I'm currently using SE (no plugin) on restream
so you're saying i shouldn't get the plugin then?
@plain sonnet I am using the editor on browser
and it is not showing animations in obs as well
@west delta OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
@modern compass if you use restream then no, the SE plugin isnt worth it as it will get info and, as you had, lock you to one platform
@plain sonnet okay thanks for the info! I can just use a browser dock to get my activity feed then. That's honestly what I liked about the plugin lol
how do I make an overlay show up on my stream?
@bright perch To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
ty
@modern compass its been ages since i used restream, im not sure if they added a communitive activity feed, if not then you can get the activity feeds url from your platforms (if the allow it) and add them to obs as a custom browser dock
I had it enabled but enabled it again and still not working. I am using streamelements overlay editor and I am still not able to see the animations. Socials are just cycling without any animation.
Latest video widget is also doing this. Not flipping like it does in the video preview and it just stays there forever whenever I activate it.
if you don't have a PC, that is going to be hard
@left fiber Consoles do not have native support for overlays. You would need a capture card and a PC with OBS in order to have Overlays over your console gameplay.
We have an blog post about how to setup console streaming with our essential tools: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3
Okay 🙏🏽
@plain sonnet yeah I just figured to pull it straight from SE website
I have one question. Can you get the viewer count widget? Just like chat and activity feed.
Is there any way to switch between youtube and twitch or does OBS live not support youtube?
The internet and the stream element site seem to have no information on what platforms it supports. Clearly it supports twitch but I am hoping it supports youtube. I want to do a youtube stream then switch quickly back to twitch to do the rest of my stream.
I was trying to add overlays to my obs but when i go to paste the link it downsizes and i cant get the overlays with all of my alerts
I have one question. Can you get the viewer count widget? Just like chat and activity feed.
@west delta viewer count are not native from SE default widgets but u can find them in #widget-share or u can try coding one yourself in #dev-chat
Is there any way to switch between youtube and twitch or does OBS live not support youtube?
@burnt plank it does support it #helpdesk-youtube
The internet and the stream element site seem to have no information on what platforms it supports. Clearly it supports twitch but I am hoping it supports youtube. I want to do a youtube stream then switch quickly back to twitch to do the rest of my stream.
@burnt plank the SE website main-page has 4 buttons in the center showing what platforms we support 😉
i'd recommend u doing multistream between yt and twitch at sametime, but if u do want that way u either have to create a profile for each of streams or switch in RT in settings after stop streaming (slow option)
I was trying to add overlays to my obs but when i go to paste the link it downsizes and i cant get the overlays with all of my alerts
@old raptorcan u explain what u mean by "downsizes" ?
@old raptor To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
@karmic grotto my question directly pertains to OBSlive though. How do I switch to youtube in the OBS live? I do not see it anywhere in the OBSlive UI. I am not talking about stream elements in general.
Like the chat not the stream key
se live plugins does not support chat for yt
u can stream to youtube if u do so in obs
oh okay thank you.
otherwise u can easely implement that by using the chat url in the obs docks @burnt plank
will look just the same tbh
hey guys, do you know if it's possible to have an alert pop up and the layout have the script write OVER the animation? It looks like it puts the "so and so is now following!" behind the image/vid used. Thanks!
Hi I was wondering why my overlay isn’t working, I am using the browser source but only half of the overlay is in the actual stream
Also
For the alert thing
@ripe girder
Just do this
i figured it out...for whatever reason, the text setting was set to -50, but only on this version
i'd check the margins, this for some reason has been the bane of my existence every time lol
Lmao
Hi I was wondering why my overlay isn’t working, I am using the browser source but only half of the overlay is in the actual stream
@rugged quail scale the browser source to the actual resolution of the overlay
by default that's 1920x1080
obs makes the browser source 800x600 by default.

Nice emote
hey sooo i just ported my overlay over from slobs to elements. My activity feed updates but the recent follower or recent sub doesn't update on my overlay. can anyone offer any help?
@grizzled marsh You perhaps don't remember me, I complained of OBS.Live issues after migrating from Streamlabs. The issue appears to have been fixed. Thank you for the help, friend 🙂
Single PC Setup. GOXLR Mini. StreamElements Obs Studio. RTX Voice. Can someone help me with the proper audio devices settings?
Can someone tell me whenever I try to import custom widgets that are made by lx and more, animation is not working?
why is that?
@valid bane For the best OBS support, please join their Official Discord @ discord.gg/obsproject
@west delta OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
@shy kestrel I do! Yay! 
Many thanks pal
hey sooo i just ported my overlay over from slobs to elements. My activity feed updates but the recent follower or recent sub doesn't update on my overlay. can anyone offer any help?
@ocean skiff can you share a screenshot?
It's enabled already, I have spent hours and I still don't have the widget
disable it.
so, just to assume, it works fine in browser right
nope
Then your issue lies somewhere else.
i am unable to find it
If it wont even work in browser (so, chrome, dashboard in SE), not in OBS
I am importing it and after that in editor it is not showing any animation
do you have an overlay link?
yes I do have the link
could you share it
normally we dont do DM's, but yeah slide in the DM this once - dont want the whole world to have it 😉
so
!browser
Our Dashboard and Overlay editor are Chromium Optimized. We strongly recommend using Chrome. Opera GX and the new Microsoft Edge Chromium might work closest to Chrome as its also Chromium built. FireFox also works, but some things might look a bit different or not work. We do not recommend using Internet Explorer with our Dashboard as it does not support functions.
If the website doesn’t work on chrome, be sure none of your plugins are blocking our website or clear your cookies. You can try if the website works in a incognito tab.
Hi, i am new to stream on Twitch, i am using streamlabs with OBSLIVE. Till Monday a discord bot posts, when i go live (meee6) on 2 discords, since tuesday the two bots dont post it, but on my collegues stream will posted. I changed nothing, so what can i do, that the bot refister that i go live?
discord bot has nothing to do with SE, or OBS.
i know
but the bot itself works
the bot posts the stream of my collegue, and my stream till monday
discord bot has nothing to do with SE, or OBS.
you saed before
And you repeat the same issue.
the bot seams not be the problem
I am able to see everything and it cycles as well between every social but without any animation
@pallid parrot did the widget need some extra things enabled?
LX is probably asleep at this hour.
SLEEP IS FOR THE WICKED
@west delta if it works in the browser, atleast it should in OBS; however i must confess I have no solution as to why it would'nt show in OBS, if you've already tried hardware accell on/off etc.
It is showing in OBS as well, just without animations, my problem is that I am unable to get animations. No problem, thanks for your input though.
Hey, I have a stream elements account connected to twitch since 2018, now I am streaming on facebook so when I connected my fb account it made a new streamelements account for me, how do I merge them both to the same account?
@half flower Account Merging - Please note:
- Merging accounts only allows faster ways to switch between accounts
- Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
- Merging accounts allows duplicating/sharing overlays between the accounts
If you understand the limitations of merging and want to proceed, please find the JWT tokens (!jwt) from both accounts you want to merge and you will be directed to DM them to a staff member.
Hello! I've been trying to get Media Request set up but I have a few questions:
- Is there any way to stop the widget from showing the "take a tour" screen, then popping out of my OBS every time I open it?
- Where exactly do my viewers have to go in order to request stuff?
Thanks!
- in the SE dashboard go into bot commands there u can check out how music request works (its a chat command)
- there shouldn't be doing this, try completing the tour and see if it stops
whenever I click take a tour the thing just starts without any tour whatsoever
o.O maybe a reinstall, just export your profile and scene colection before doing so
I see, I'll try, thanks
Also, I've checked the commands but there's only a "songrequest" module. I was talking about "media request", for videos and stuff, not songs
its the same XD
hm. kinda confusing since I won't be using it for music, but okay - now I got it
a lot of stuff in streaming univese are namedly for a specific reason even when it could be use for other pratical aplications, like i use a widget that is intended to show gifs upon a chat command, but i placed a .mp3 file in the place of a gif a file and guess what?, things can have a lot of applications when we dig it, just try to look everything with a third eye opened 😉 @severe oyster
I see! I'll try and set up a custom command for what I want then, thanks!
anyone know of a way I can make a youtube playlist that is on shuffle without using media request?
anyone know of a way I can make a youtube playlist that is on shuffle without using media request?
@obsidian cradle play it in browser
problem is i need it full screen all the time then
why ?
and i already use chrome for other things and have chrome on a separate audio output
microsoft edge?
chrominium?
opera GX?
also > use a browser source with 0 by 0 res
it will be invisible
but still reproduce audio
i tried browser source and it plays the youtube ads then
well there is a workarround but ..
also why don't use media request?
the workarround would take my timelike 2 hours to help you with it XD @obsidian cradle
using media request requires me to have Ground Control opened and hearing the audio from the video.
damn.. so we are in a little maze here, the workarround would evolve using python script with a VLC player
i doubt u prefer that then jsut using edge or operaGX
but if u do so..
wait wait
why u need to hear the audio from ground control?
i don't want to hear the audio though
u don't need to
i want only stream to hear the audio
click show on stream and disable the widget video
i want the stream to see the video and hear the audio. i don't need the audio from it though
i still hear the audio
only if u set the overlay to monitor only
create a new overlay and use the media request widget alone
place in a new browser source
without any audio monitoration @obsidian cradle
Hi guys, anyone know how can I avoid that in the OBS Canvas the auto-stick to the corner of anything that I'm trying to move?
i don't see any option on the overlay to change audio settings
if i mute it in obs then the stream won't hear it
i don't need to mute in obs cause u don't need to make obs control its audio
thats the thing
if i turn off 'control audio in obs' i still hear the audio
and if u do check it but leave it monitor off?
there is nothing that says monitor off
when i click that it opens the properties for the browser source
here ?
not an option http://prntscr.com/t5y75p
what about here?
what about using obslive (jk), ok let me see if slobs has anything close to this
I'm using the ground control atm for the playlist
too bad i need ground control opened to make this work
not at all razernok
rather only have slobs opened
idk if slobs has dock support
but u can dock a browser with the media request page from the SE dashboard
it sorta does but not really
you lose panels on the layout
max of 5 panels per layout
preview, event feed, scenes, sources, mixer
i can replace a panel but not add a panel
seems stupid to me
in your place i would have switched to obslive ages ago but .. XD
obslive doesn't have selective recording
never knew slobs are so limited like this
well looks like its does https://www.youtube.com/watch?v=Pu5JFAIWH8Y @obsidian cradle / looks like i'm recruiting a new soldier to SE army
One of the most common questions that I see go unanswered is how to live stream and record that stream without overlays. Be it for dedicated gameplay capture or recording everything except graphics for uploads to YouTube, I show you how to do this in OBS Studio and StreamLabs ...
its just using multiple instances of obs.live or slobs+obs.live to do so. why when slobs and do it alone with a single instance running
not like obs instance use more then 200 ram tho
also selective recording from slobs are rather using a multi instance inside one instance in a more phylosofical explanation
u are just splitting the pizza but getting extra sauce
i don't see a reason to use multiple instances of obs.live or obs.live + slobs just to do selective recording
its all about perspective, i don't see a reason of using slobs only because of selective recording when it can be done with obslive
that has MUCH more stuff to provide
obslive alone can't do selective recording. needs ndi and multiple instances to do so
well i never said it does alone so xD
Hey y'all!!
I'm trying to make multiple donations sounds for a Outlast stream.
I'm looking in obslive but i'm not finding the place i can put the values and the sounds. Is it possible to do with obslive?
One message removed from a suspended account.
One message removed from a suspended account.
i just don't see a benefit to switching everything to obs.live to lose selective recording needing to use multiple instances of obs.live and gain no special features that slobs doesn't already have
Hey y'all!!
I'm trying to make multiple donations sounds for a Outlast stream.
I'm looking in obslive but i'm not finding the place i can put the values and the sounds. Is it possible to do with obslive?
@hidden flame and to be more precise: in the alert variations
hi i was just wondering if the live version of obs will alter any plugins as I've imported a few but they're not showing up
It shouldnt
unless you also updated from a way older build and not updated your plugins
it's a two way street.
would someone be able to make me a custom widget to play a youtube playlist with video and sound to stream, but with no ads and on fullscreen?
"Please help me circumvent YouTube's Terms of Service" is probably not the best thing to ask here.
media request plays videos without ads
So then why not use media request?
because it requires me to have ground control running and i'd rather not use that only for this one thing. I use slobs to stream since its the same as obs.live but has selective recording
media request requires ground control to be able to play the video
Okay. Well, this isn't the place to beg for a programmer to custom code something for you.
i never begged. i simple asked
did an update on obslive and am now getting in-game ui flicker unique to cod. thought it might be a setting that reset or gsync interference but can't seem to resolve. can't think of why a live update would affect this.. but.. maybe?
OBS.Live doesn't touch anything that could or would affect an in-game UI.
well the in-game ui is fine, it's just obs' capture of it
@silent burrow For the best OBS support, please join their Official Discord @ discord.gg/obsproject
it was just a live update i believe but i'll give it a go over for the main
CoD.. being cod...
pretty much... :)
Hello!
I've had this issue happening to me on and off for a little while and can't seem to find any other posts anywhere that have anyone with the same issue.
I think something to do with OBS Docks get caught up in hype, or lack there of and just get drunk?
I've tried doing things like windows clear type, and any monitor fixes, but screenshots show this issue is isolated to my docks in OBS.
Any Suggestions?

If the issue is isolated to docks, it's probably CEF related (Chromium Embedded Framework), whilst this can be a various list of issues, i'd suggest to check with the guys at the OBS discord.
Now, this might be completely unrelated, but for someone who had the same issue (Horrorhistorian), this issue happened in CEF and CEF enabled browsers, tl-dr: his CPU died or was dying (and it was brandnew).
You have an nvidia gpu by chance?
oh it better not.
also, Yeah I'm on a 2070 super
Couldn't hurt to update drivers, but then it wouldn't only target the CEF panels, @toxic fern - if that's what you're aiming for.
That and I think an "issue" with an option in the nvidia control panel.
With image sharpening
@granite gyro you got that enabled by chance?
Just disabled it - I'll try resetting OBS and see if it helps

a little more blurry than before, granted it goes in and out whenever this starts up
Do any other applications or windows suffer the same?
No - I had a similar issue in the past with OBS, but the windows clear type fixed it. In this case it's just confusing because it will happen to one dock, then maybe another. Sometimes it doesn't happen at all
Did that before coming here and it was just as blurry
In browser.
in browser too?
just in OBS
Try in actual browser.
Browser seems clean but once it goes into OBS it gets all fuzzy again
if I mouse over things, or highlight text it seems to sharpen back up just fine aswell
Odd?
any thing you can pinpoint it to as to when it started happening? (Drive) update?
Nothing specific comes to mind, I know it was at some point after I upgraded my GPU - but thats at good 6 months ago at least, and it wasn't right away. It's been popping up frequently for me tonight when working on some plugin stuff. Typically resetting the computer makes it stop for a little bit
Alright, might be a fluffy driver imo
You got a bit of time?
ANd do you use any of the RTX features or Gefore Experience stuff? 🙂
I got some time yeah, and I think I use some - mostly just things like rendering the game at x2 resolution and downscaling it to 1080p
but nothing fancy like geforce experience?
because that scaling feature is usually driver stuff, not add-ware they bake in with Gefore Exp.
Here you can Download Display Driver Uninstaller, this Display Driver Uninstaller is a driver removal utility that can help you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, with...
I've used geforce for streaming to shield TV so perhaps I did something
Do you want to keep that ability through the geforce app?
because you can add that secondary then
Steam does a better job of it than they do - I don't mind cutting it off
Thanks, I'll give this a try - Think I might do it at some point tomorrow just in case I mess something up and it causes a conflict with other plans
it takes like ~15-30 min
because you need to boot in safe mode to complete wipe old drivers and settings with DDU
and then freshly install a new driver is ez-pz
I'll do some reading into it and try re installing the standard drivers first. - I'm coming off a long streak of trial and error messups so I just don't trust myself right now xD
Oh, then you still want to do the DDU way
because that wipes everything driver related to Nvidia
so regardless, it's the same path 🙂
Reading their Nvidia support thread now. It seems to be pretty thorough
It's usually a good idea if you want to eliminate any driver residue issues if you think they were the cause 🙂
Hey I’m about to get the 750 cyberpower pc is it worth it and can you look at the ram and all the other stuff and see if it’s worth it because I know nothing about pc’s lol
@quasi socket There are no "best settings".
Please understand that every setup will be very different.
Any guides or videos that claim otherwise are misinforming. Your best option is to start with a base and adjust as necessary.
You can run the OBS auto-configuration tool. To use the auto-config, click on the Tools menu in OBS, select Auto-Configuration Wizard, and then just follow the on-screen directions.
You can use this tool to get baseline settings for your hardware and adjust as necessary from there.
Test, test, and test again. We are happy to offer suggestions for any issues you may be having afterwards, but not a list of settings.
Thank you 
Can a real person read the most recent thing I said because the bot doesn’t understand
Streamelements on top -> chat
Thank you
Hey! Im trying to add my game capture but for some reason it wont show up...
What can I do?
Are you running OBS as an admin? @tropic crag
you can run any program as admin by clicking right mouse button on OBS
then select the run as admin option
Is there any plans on adding chat commands to the obs.live plugin. I'm thinking a way to add custom commands like we do today. I'm thinking a settings section under the profile where we can enter websocket details (after installing that plugin) and then can trigger scenes and scene elements visibility using commands with all the settings we can setup today for custom commands using points and all ?
Is there any plans on adding chat commands to the obs.live plugin. I'm thinking a way to add custom commands like we do today. I'm thinking a settings section under the profile where we can enter websocket details (after installing that plugin) and then can trigger scenes and scene elements visibility using commands with all the settings we can setup today for custom commands using points and all ?
@echo tapir not atm, however you can add commands via chat
@tropic crag have you tried either if a display or a window capture works?
ill ask around for you
Ok ty!
what game are you trying to capture? @tropic crag
can you try to update your video card drivers?
@lilac ocean I don't follow how adding commands through chat will help regarding what I asked? Might misunderstand what you are trying to say?
otherwise you will need to ask over at OBS discord
"I'm thinking a way to add custom commands like we do today" < i was talking about this part
you want the ability to make commands wihtin obs.live right?
It was more towards the controlling obs scene and elements, so I can setup commands where users are spending points to trigger visual elements on the stream. Just my wording that was garbage xD
Umm talking to me with that video card driver thing?
If you were I dont know how... Hehe
If you were I dont know how... Hehe
@tropic crag in the search bar to your left in the taskbar, type in device manager
Its open now what?
The obs.live part was just me thinking out loud, since you already have the plugin where we login with our SE account there is a possibility that you could integrate a websocket into that plugin so it connects directly to the webpage and we will be able to create commands on the website like we do custom commands today
id just say, ideas board will be the best place to take it to since its not on our roadmap
There's a way to do so @echo tapir
I find only display adapters
@tropic crag you see your graphics card there?
Imma check
@tender python you are more than welcome to point me in the direction :) but I will for sure post it on the board

