helpdesk-selive

[vocal osprey]

Ok thanks, appreciate the help, will give it a try tomorrow when im at my setup. Thanks again!

[spiral wigeon]

is there anyway to fix this bugg without having to use default global settings on 3d settings? have default on my obs but as soon as I change global settings it does this...

[steel blade]

@spiral wigeon Please follow these steps:
close OBS,
open the Nvidia Control Panel,
in the left menu select "manage 3D settings" and then under the list of options (right panel) press "restore default settings",
Start OBS again.

[spiral wigeon]

exactly what I said

everytime I change my 3d settings it does it

even if I have changed the OBS program settings to the default

but I dont want my global 3d settings on default

[shy mountain]

what are you changing there?

[spiral wigeon]

nothing that should do that stuff lmao

dunno whats wrong with the program

only program in the world that does this

[shy mountain]

Ok, then use the default settings if its nothing

What setting are you changing there?

If you tell me that I will try and reproduce on my PC

and give this info to our QA and devs to take a look

if its obs.live exclusive or obs studio exclusive

[spiral wigeon]

but I have changed my OBS program so I have the default ones and not these, which is weird why its doing it anyway

[shy mountain]

What is your driver version?

[spiral wigeon]

442.50

[shy mountain]

time for me to update my drivers i guess

cuz i dont have that image sharpening option

[spiral wigeon]

think it depends on what gpu you have

didnt have it on my old one

[shy mountain]

Interesting - changed to match as much as possible before updating my drivers

and its not happening

[spiral wigeon]

so something to do with newer drivers then?

[shy mountain]

updating atm

in the mean time, please do this:
Streamelements on top -> report issue
Make sure to include:

• my name
• issue
• what you did to get the issue
• can you reproduce it
• driver version
• IP Addres
• time of the issue + your current time zone

and i'll poke the devs to take a look at the report card

[spiral wigeon]

Okay will do that!

I find it really strange it does this even though I have obs on the standard settings on program settings.

[shy mountain]

It was driver thing - now i see the image sharpening option

[spiral wigeon]

aah I see

[shy mountain]

i right away found the issue

its the image sharpening

welp time to update the command it if holds true for others as well

[spiral wigeon]

aaah yeah

But if i have sharpening off on my OBS studio program settings. Shouldn't it be off then?

[barren quarry]

How do I get the alerts menu + the go live menu. It used to be on my OBS but it's not there anymore?

[shy mountain]

alerts menu?

you mean activity feed?

Streamelements on top -> activity feed

[barren quarry]

yeah i guess lol, the thing that shows who followed/subbed or whatever

Oh yeah nice! What about the go live menu where you can choose stream title and game and such

[barren quarry]

There used to be a different menu. Where you can choose tags, and go live notification message and loads more

[shy mountain]

View -> Docks -> stream info or stream something i think it was

[barren quarry]

yeah it was something like that, I don't see it there no more though. I have everything ticked that is there already

[steel blade]

@barren quarry If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

1. Make sure you are on the latest and greatest version of OBS.Live
2. exit OBS (make sure OBS is not running)
3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
4. start OBS.Live
5. Settings -> Stream -> disconnect -> connect

[barren quarry]

Just did that, it's still not there hmm

[shy mountain]

that was fast

did you connect your account?

[jade gazelle]

So I was wondering, if my overlays and custom stuff I had made won’t fit into StreamElements files uploader, then I’ll have to workaround it through doing half OBS, half StreamElements wont I? Because I’m sure I can’t shrink the file size to make it all fit

[barren quarry]

Yup it's already connected

[shy mountain]

@jade gazelle If its graphics you are referring to, you can load them as image sources in obs

[barren quarry]

and I only just downloaded OBS an hour ago, so I know it's latest and it was closed already. Takes 2 seconds to delete a file and open again haha

[shy mountain]

well some people take longer to realize how to open %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies

[jade gazelle]

Well no @shy mountain I was hoping to add everything through StreamElements overlay to use an all in one solution but since the file sizes are too big looks like I’ll have to kind of use both to make it work. Unless there is a way to change file size to fit

[shy mountain]

Thats up to you to shrink it in a way that fits the 30mb limit

@barren quarry I had to just reinstall my OBS(Studio and obs.live) trying to reproduce something for the devs and i managed to connect my account and get the docks

so most likely the cookie is still lingering

[barren quarry]

ahh really hmm ill search for it again

😦 there was a cookie there again, deleted it, but still dind't work

[jagged wadi]

Is there anyway to lower the quality of the youtube videos in media request? it's killing my frames.

[subtle crater]

Anyone can tell me how to fix obs.live overlay editor? I get this error: Uh-oh... Invalid authorization token.. but the URL and token is valid/OK.. Website editor trough the Firefox work correctly.. OBS didnt.

sorry for my sux english 😄

[steel blade]

@subtle crater Streamelements on top of OBS -> Logout -> login

[kindred fox]

@spiral wagon Try this and see if it fixes your Media Request issue: https://discordapp.com/channels/141203863863558144/415814031232991232/648627313990434837

[subtle crater]

@steel blade Oh, thank you.. how i miss that? Im looking for reconnect but didnt see:D Thanks

[kindred fox]

@spiral wagon Try this and see if Media Request works again:

2) Open OBS(or restart if it was open)
3) Open your browser and type in "localhost:40404"
4) Click StreamElements - Media request link
5) Point the (in browser) URL to https://youtube.com
6) Use the OBS dock to search for a song and play it after ads
7) Restart OBS and preform media request via chat
8) Remove --remote-debugging-port=40404 from shortcut```

[lilac heart]

hello there, i a, planning to also start streaming on Facebook as I also stream on Twitch (I am aware that i cannot stream on both at the same time). But my question is do i need to log in as Facebook on Streamelements website or i could use same Twitch acc?(casue I have all set up as overlays, alerts and all for Twitch)

[kindred fox]

@lilac heart log in with twitch account, then click your profile picture >> settings >> scroll down and add your Facebook account

[lilac heart]

nice I will try. thanks

[kindred fox]

You can add all your channels from there

[wanton brook]

Hey peeps! Anyone know why StreamElements addon to StreamDeck cant be installed? or is it only me?

[steel blade]

@wanton brook - Open %appdata%\Elgato\StreamDeck\Plugins

• Delete the com.streamelements.obslive.sd plugin folder

[wanton brook]

Wonderful

[quasi snow]

@jagged wadi yes, close obs then go to youtube, load any video and choose the bitrate/resolution you want, obs/media request will take those settings

[glass burrow]

Tryong to change name of stream video without shutting down the video on mixer. How do I change it while I am live?

[jovial badger]

hello , i've a mini problem since today , someone can help me ?

(the dock with thing like name of the game , description and so on aren't here anymore :/ )

[quasi snow]

on top, you don't see docks or something on a menu?

[jovial badger]

no every dock are ticked except "statistic" and "scene transition"

idk why but my dock is just gone

[steel blade]

@jovial badger If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

1. Make sure you are on the latest and greatest version of OBS.Live
2. exit OBS (make sure OBS is not running)
3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
4. start OBS.Live
5. Settings -> Stream -> disconnect -> connect

[jovial badger]

but what i'll lost after deleting this file ?

[quasi snow]

nothing is lost

[jovial badger]

ok

i'll try that thx

it's for this one :
https://gyazo.com/aa5f08c7be022abc8cdc7972491db691

ah i'm not sure but i've maybe got this issue some month ago and the answer was the dock itself wasn't in the french version (if i remember well)

i'll try change language

hum nope

[quasi snow]

deleting cookies didn't work?

[jovial badger]

i didnt try yet , i'll now

[quasi snow]

make sure obs is not open

[jovial badger]

i delette the folder or the content ?

yes it's closed

[quasi snow]

the contents of the folder

[jovial badger]

ok

i make a backup somewhere

just in case

[quasi snow]

yeah was going to say that hehe

[jovial badger]

haha

hum nothing new

except my tchat turned white

instead of black

[quasi snow]

strange, well copy everything back then

[jovial badger]

ok

it didnt even create a new folder "obs profile cookie"

it's still empty even after refresh

strange

and the tchat is still white lol but it's not a big issue for now

ok white tchat fixed

[quasi snow]

https://discordapp.com/channels/141203863863558144/494513233416421386/649491105951252480

ok 😄

[jovial badger]

it's cuz add-on i wasn't on the defaut setting window by defaut

so dark mode wasn't in the list

ok i'll see later i going to stream

have a nice day and thx for help

[quasi snow]

if I know how to sort it I'll let you know, have a good stream

[jovial badger]

thx you

[raw moss]

I everyone. I have a problem with my alerts not making any noise. On the stream they come through fine, but I can't hear them myself. When I'm editing the overlays and doing tests, they work fine, but when I'm actually streaming I hear nothing. What's up with that?

[quasi snow]

you are just outputting it not both, check option on the source on OBS

[raw moss]

I have the source set to "control audio via OBS"

and it's set to the right channels

[quasi snow]

yes and select also, monitor and output

not just output or just monitor

[raw moss]

Ah! I see it. I'd missed that. Thank you!

[quasi snow]

you're welcome 🙂

[worn oracle]

hey guys i hope your all good, starting tomorrow im going to be doing 2 charity streams a week so i was wondering if there is a way i can get an alert to show during my stream for whenever someone donates to the charity?

[odd kraken]

For tiltify and extralife there are alertboxes you can use.

[worn oracle]

ok do you know if there is anything for justgiving?

[analog ivy]

Hey everyone. How long does it usually take for an account to get closed after a request has been sent?

[odd kraken]

@worn oracle Not that I am aware of.

[hidden edge]

question, on obslive, how do i fix the delay my viewers are having in the settings?

[kindred fox]

The delay between what you do on your end and what they see on their end? What platform are you streaming to?

[hidden edge]

twitter

sorry twitch

[steel mural]

There's always some delay. Have you already enabled the low latency mode on twitch? Because there's nothing you can do on OBS' side

[hidden edge]

reports from my views range from 4 seconds all the way too 20 sec

ahh kk ty i will look into that then XD

[steel mural]

https://dashboard.twitch.tv/settings/channel

It can go as low as one second. Without the low latency mode you're around 5-10 seconds. And people on mobile or bad internet tend to get way more latency so there's not much you can do

[hidden edge]

oh kewl that makes more sense ty

[strong oracle]

Hey, is anybody available to assist me with mediashare?

[steel blade]

@strong oracle Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

[vagrant trench]

after update my media request window is empty as in blank with nothing showing is there a way to correct this? have restarted several times, do not have media request going in a browser or any other location

[steel blade]

@vagrant trench Streamelements on top of OBS -> Logout -> login

[mellow snow]

is there a way to make sure media request is playing the HD version? My audio is absolutely terrible. Well it sounds fine playing on the computer but once I stream, twitch or rtmp it sounds like a 32/kb file

like im listening on am radio or something

[short dragon]

Hello I was wondering if there was a way to always have the Kappagen widget always active. I notice every time after lots of emote spamming it stops working. Any way to fix this so I don’t have to keep refresh it every time?

[spiral wagon]

Thank you @kindred fox the problem was solved doing the last suggestion, it was YouTube wanting to do a bot check.

[winter wraith]

Hi! So I bootcamped my MacBook Pro (yes I know it’s not the best streaming device but I only own Macs at the moment.)

I have OBS Live running. When I add a video capture, it sees my HD60s but the screen is black.

Is there a particular driver I need to download to get it to work?

[wary dew]

https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

[winter wraith]

That didn’t resolve it. The solution might be a bit different for me since I’m on MacOS running a bootcamp. I followed the instructions in the link but still have a black screen.

[steel blade]

@winter wraith For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[kindred fox]

@winter wraith install game capture HD from the elgato website

And maybe 4K capture

I install both just in case

Sorry I’m late to the party

[cobalt fiber]

I cant seem to get my credit roll to show the info such as subs bits raids etc. Any help would be appreciated

[naive silo]

I have a question: Streaming the new Warzone but it's making my stream glitch, freeze and lag a ton, but doesnt do this with regular COD or PUBG... These are my output settings

PC Specs: Ryzen 2600x | RX 580 | 16GB RAM 3200
I keep having to close my stream...

[steel blade]

@naive silo Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[odd kraken]

@cobalt fiber You need to have session data to be shown, if there happened nothing, nothing is shown. Also make sure the overlay with the credit roll is set to "shutdown when not visible" in the browser source settings.

[cobalt fiber]

yah i def did had bits and raids in that stream but lemme look at the shutdown

alright i didnt click it i guess it wont leme know if it works till next stream

ty

[winter wraith]

@kindred fox Thanks! I already had those downloaded. After hours of troubleshooting I finally decided to unplug the entire thing and walk away.😂Came back just now and it is miraculously working. Proof that turning things off and rebooting works. (Spoke too soon. Black screen is back. I give up for the day.)

[naive silo]

idk if its this one

this is the latest one i have so idk sorry

[karmic oar]

Hi Chat - Not really sure where to put this as it's related to overlays, but I'm having an issue when duplicating an overlay... I'm noticing the URL for it is the same as the original. So while I have a duplicate of the overlay, when I plug the URL into OBS.Live, both are pointing to the same overlay. Thoughts?

[odd kraken]

Take a look at the urls closely, they are most likely not the same.
Make sure you add the correct one to your OBS.

[naive silo]

?

[tulip hamlet]

@naive silo Please read the bot instructions carefully and provide a URL, not a file.

[naive silo]

how do i get the url

[tulip hamlet]

Read the bot instructions carefully.

[naive silo]

my bad

https://obsproject.com/logs/8bt6Ig7jOAMlldew

also what’s the recommended bitrate i should be at if i have 500/400 down and up

[tulip hamlet]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2F8bt6Ig7jOAMlldew
Not too much being reported here, no dropped frames or anything. You should probably disable Browser Source Hardware Acceleration in Settings>Advanced.

[naive silo]

okay i did.

i have bit rate at 3000 is that good?

[tulip hamlet]

That's low.

[naive silo]

what should i put it at

sorry idk how to tell what to put it at

i tried 6000 but would make my stream lag and freeze

[tulip hamlet]

Increase and test until you find a good spot.

[naive silo]

kk one more question. do i set both the same bitrate in streaming and recording under output?

and cpu usage at super fast?

[tulip hamlet]

We can't advise you on settings. It's all about testing and testing and more testing.

[kindred fox]

Also run obs as administrator

That will also help a tiny bit

[rugged quail]

@tulip hamlet Thanks for the quick response on Twitter

[tulip hamlet]

@rugged quail 🙂

Feel free to provide a log and we can take a look.

[steel blade]

@rugged quail Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[rugged quail]

I am having an issue with the OBS Live (OBS Program) constantly disconnecting on me

https://obsproject.com/logs/hGmI6CdvEk_gkPf5

[tulip hamlet]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FhGmI6CdvEk_gkPf5
Welp.

[rugged quail]

Hmmm odd

Never have issues with our internet over here and was doing just fine earlier. I appreciate the input. Time to do a couple of things and see if I can get back on track to greatness 🙂 Thanks mate

[tulip hamlet]

No problem. 🙂

Make sure you look at their article for ideas: https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues

[rugged quail]

It has got to just be my internet acting up today. I have never had this problem. StreamElements ALWAYS runs smooth and provides me top notch streaming quality. This has GOT to be the internet.

Going to reset, also did a couple things in one of those articles. Minor settings to help out the best as possible. Thanks again

[tulip hamlet]

[rugged quail]

Ok I have done the few things it has stated in the article and reset the internet and it is still disconnecting ... Hmmmm

[tulip hamlet]

20:15:40.172: WriteN, RTMP send error 10053 (80 bytes)
20:15:40.172: WriteN, RTMP send error 10038 (42 bytes)
20:15:40.172: [rtmp stream: 'simple_stream'] Disconnected from rtmp://live-dfw.twitch.tv/app
20:15:40.172: Output 'simple_stream': stopping```

Maybe try a different ingest server.

[rugged quail]

https://obsproject.com/logs/mzoYEFPFdbq3HqOQ

That is this last log. I am not quite sure what you mean by a "different ingest server"

[tulip hamlet]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FmzoYEFPFdbq3HqOQ

[rugged quail]

I am relatively new to the stream world

Could the excessive frame drop be due to my Animated Overlay ?

[tulip hamlet]

No, this is strictly connection issues.

In Stream settings:

You can choose your ingest server manually.

[rugged quail]

Ok I just realized in that last link you sent me that Screen and game captures should as well not be in the same area? So I deleted an extra one

Ok let me try that. Shall I click "Auto recommended"

[tulip hamlet]

If it's already set to that, try picking manually.

[rugged quail]

Ok thanks

So it could be a connection issue with whatever server that OBS is connecting too. Makes sense. Especially considering this is the first time ever I have had this issue. As a noob... All I can think about is... My GPU.. My GPU... MY GPU! lol

[tulip hamlet]

Definitely not your GPU in this case. It'd say so.

The analyzer isn't shy. 😛

[rugged quail]

Lol thanks again. Running a $400 hobby build from a Facebook dude with parts missing after purchase (finding out later through my community)... Yea. This stuff scares me lol

The Analyzer apparently is not. Glad I joined in here. Thanks again. Connecting to a closer server to me. Hoping all works.

...spoke too soon... still disconnecting... hoping OBS isnt having server issues

[tulip hamlet]

OBS itself doesn't have server issues.

It doesn't have servers.

It's a tool to connect to servers.

[rugged quail]

Ooooh gotcha. Okay well still having these issues. Going to try to reconnect to a few different ones and cross my fingers. Everything else runs fine, my game is flawless, overlay is running GREAT (just did a 10 hour stream earlier).. Now this 😦 <~~ Epic Sad Face

[tulip hamlet]

https://r1ch.net/projects/twitchtest
This might be handy for you.

[edgy grove]

So my media request is giving me this image on every single song but if I use the website it works won't show on stream though

[kindred fox]

@edgy grove https://discordapp.com/channels/141203863863558144/494513233416421386/686935240333066290

Follow those steps

[rugged quail]

Ok. I know I am a bit of a PITA... But could any of this be causing these excessive drops out of nowhere? Out internet tests and all are coming back just fine.

[fallen shell]

Yeah i am having the same issue all of the sudden

i did just update RTX2060 Drivers

[rugged quail]

Ok so it's not just me. It kinda hurts... Killing the average right now lol

[fallen shell]

as soon as i started streaming i was dropping frames nonstop not sure if the driver update caused this.

[steel blade]

@fallen shell Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[fallen shell]

https://obsproject.com/logs/1zBmGiutrNqTFbUM

[steel blade]

@fallen shell 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

[edgy grove]

awesome thanks guys!

[rugged quail]

Welp. Guess tonight is my night to take a break 😂 OBS does not want to cooperate, I have done everything on the articles to make it work. Nothing is working. Internet tests are VERY FAST, router has been reset, no updates available, even switched to my newer ethernet cord lol

[tulip hamlet]

Did you check out the tester I linked?

[rugged quail]

I did not. That stuff confuses the ever loving hell out of me lol. I am VERY new to PC. All of this is new to me

[fallen shell]

it takes almost 2mins just for it to stop. im getting another log file.

[tulip hamlet]

You just install it and run it, and it'll tell you which servers give you the best results.

[fallen shell]

https://obsproject.com/logs/QH_l8PbtfdTP3WBk

[tulip hamlet]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FQH_l8PbtfdTP3WBk
Same thing, still nothing in here.

[rugged quail]

Ok I just installed and opened it. I will run it but I am not sure what is going on

[tulip hamlet]

Screenshot the window when it's finished.

[fallen shell]

has to be the gpu driver update then.

[rugged quail]

Am running it now through NA servers

Man this is taking a bit. Just got half way

[tulip hamlet]

Yup, it takes a hot minute.

[rugged quail]

It seems the lowest Bandwidth (per kbps) is Ashburn, VA .... But OBS does not let me manually connect to that

So far anyway

[tulip hamlet]

You don't want low.

Look for quality above 80.

[rugged quail]

Ahhh

See 😂 I don't know the good from bad when it comes to any of that

<~~ Epic Noob

@tulip hamlet

[tulip hamlet]

Thaaaat's not good.

[rugged quail]

And havent had an issue until tonight

[tulip hamlet]

I'd recommend contacting your ISP. Speed tests don't test a single connection from one point to the other but tries to show you the maximum possible with multiple connections.

[rugged quail]

Nothing but clear, quality streams up until tonight. Everything is running normal

[tulip hamlet]

Those bandwidth numbers are abysmal.

You should be seeing things in the mbps, not kbps.

[rugged quail]

I am able to game, with others gaming, and stream no problem

[tulip hamlet]

Not a single one of those connections is capable of maintaining a stream.

[rugged quail]

Yea. I just reached out to my GF's mother who pays for the internet. Apparently she has to schedule an internet payment xD They got us on lock and key right now apparently BAHAHA

[tulip hamlet]

Well there's your problem 😂

[rugged quail]

😂

Epic Fail

Welp. Game on. No stream. See yall on the flip side. Thanks for your time my dude xD

[tulip hamlet]

[rugged quail]

I am also having a OBS.live connection issue very similar to @rugged quail

There was an OBS live update recently and I think that might have been a potential bug. I was good streaming last night and tonight my bitrate will not stay stable at all.

Speedtest and all other connections are fine.

[tulip hamlet]

Your girlfriend's mother also needs to schedule an internet payment?

[rugged quail]

Lol no...

[steel blade]

@rugged quail Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[rugged quail]

I reset the routers as well.

[tulip hamlet]

There's no known bug regarding bitrate.

[rugged quail]

Understood.

I'll put in my log files from today as well as my last stable stream (last night).

https://obsproject.com/logs/uQw90UC0qFGchQJd

I don't have a saved log from last night I am afraid...

[tulip hamlet]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FuQw90UC0qFGchQJd
Well, this log doesn't have anything particularly notable in regards to bitrate or connection.

[rugged quail]

Hmmm

[dense crater]

Why is my subscriber goal widget not accurate? It says I have 13 subscribers and I only have 2 😔

[rugged quail]

maybe I am having an encoding issue.

Thus no bitrate.

That is the only other thing I can think of right now.

[tulip hamlet]

@dense crater Goals are not tied to your totals. They're counters that go up, never down. Control your goal progress at https://streamelements.com/dashboard/session

[dense crater]

@tulip hamlet thank you!

[junior rain]

Hello my name is Bliss. Im having an issue right now with OBS.LIVE. Ive been streaming all day and had absolutely no issue till about 8pm EST and my bitrate totally shat itself and dropped to 0. No matter what i do, it stays at 0. I then noticed that some internet things were acting up too so i restarted everything, pc, ps4, and modem. Still no fix to internet. Called ATT and they restarted modem for me on their end and internet is now fixed and all of that works fine. I have 900+upload and 900+download. My bitrate is at 8k and its been at 8k for months with absolutely no issue until today.
I start stream and almost instantly drops to 0 with the red block. My community is getting the going live notification BUT twitch doesnt show anything because of how unstable it is.

[kindred fox]

@junior rain who is your ISP?

AT&T?

[junior rain]

ATT. Like i said i called and they made me do those weird ass things like restart stuff as if i havent done so already lol

[kindred fox]

https://downdetector.com/status/att/

They’re about fucked right now

It’s not you, it’s them

Not surprised

[junior rain]

So i can play Warzone with no lag whatsoever but just not stream?

[kindred fox]

Probably

One sec

Try this and screenshot the results https://r1ch.net/projects/twitchtest

[junior rain]

Stream key....? safe?

[kindred fox]

You paste it in so it can test to twitch

When you screenshot it should be asterisks

https://discordapp.com/channels/141203863863558144/494513233416421386/687113010216828969

Like that ^^

Click the little “Get key” link and it should take you to twitch to get it and then let you test

[rugged quail]

I also have ATT.

[junior rain]

I have failed most of them in North America.... lol rip

[kindred fox]

Yep

AT&T is having issues

[junior rain]

So i guess just give them time is all we can do

[kindred fox]

Call and demand a discount off your bill 😉

You’re paying for service you aren’t getting

[rugged quail]

No Joke LUL

[junior rain]

Real. Im calling. They said i get an upgraded modem for free. Im aiming for a free month lol

[rugged quail]

I am just glad it is them, not me.

[kindred fox]

Don’t tel them you make money on twitch, just complain that you’re paying for service you aren’t getting

[kindred fox]

Yeah..........

That’s no bueno

And there isn’t anything you can do until they figure out who coughed on a router

[rugged quail]

@kindred fox 😂

[junior rain]

I called and they said they are having no issue on their end. Could it be Twitch? I mean with everyone playing Warzone i can see that being possible i guess

[kindred fox]

It’s not twitch

It’s definitely AT&T

[rugged quail]

My router has corona. I figured out the issue. Apparently we are upgrading our internet and the internet guys were out this weekend, but could not complete the job due to no lines for their company running to our house. So they are coming out sometime this week to run new lines. For the time being, we are on LOW LOW internet until that is done. Enough to play and everything just fine, just wont stream

So gives me a few days maybe to "GIT GUD!"

[kindred fox]

Lol

[rugged quail]

Na bro. We had the biggest ATT package bro and my streams, gameplay, discord and tabbing of my stream partner... No lag... Ever

No problems.. But we are upgrading to Spectrum

All of that on ATT while 3 others play WoW online with each other partied up running raids xD ATT No problemo here 😄 Anyway. I am out. It was awesome chatting folks. Again, thank you for your time guys

[clever kindle]

SO, I'm having issues with just simply adding a display capture. It just kind of shows up as a black box. The cursor shows up, but that's about all. I'm using DX 11 on Windows 10.

[tulip hamlet]

Laptop?

[clever kindle]

yes

[steel blade]

@clever kindle Due to the way laptops are designed, your system must be configured to run OBS on a specific GPU, depending on the type of capture you are trying to do.

For Game Capture and Window Capture (recommended), your system must be configured to run OBS on your laptop’s high performance GPU (default); for Display Capture, your system must be configured to run OBS on your laptop’s power saving GPU (iGPU).

If you are running Windows 10 1903 or newer, use this guide for instructions on how to configure your system: https://github.com/obsproject/obs-studio/wiki/Laptop-GPU-Selection-Windows-10

For instructions on configuring an older version of Windows (you should consider upgrading), use this guide: https://obsproject.com/wiki/Laptop-Troubleshooting

[clever kindle]

gotcha, thanks

[copper bronze]

Hello, I currently lost my streamelements chat, I've tried enabling and disabling chat but I still cannot read my chat!

[steel blade]

@copper bronze Streamelements on top of OBS -> Logout -> login

[fallow root]

so i dont see my scenes on obs.live they still do work but the space is empty? any ideas how to fix?

[shy mountain]

Can you elaborate with a screenshot of what you see and what you are should be seeing?

[fallow root]

nevermind somehow activity feed was on top of them

[shy mountain]

👍

[fallow root]

yeah why does it always solve itself when you ask the question after trying to figure it out byself for like 15 minutes 😄

[shy mountain]

https://rubberduckdebugging.com/

this does also work for non-coding situations

[naive silo]

Hey when I go to stream is says "could not access steam key" even tho i regenereated a new key and copy and pasted it...

help please

[shy mountain]

If you've made a new stream key, did you paste it in OBS?

[naive silo]

yes..

[neon trellis]

I am having problems opening my overlay on the website, even a hard refresh doesn't help.

[odd kraken]

What browser are you using? What do you see when you open the editor to edit the overlays?

[neon trellis]

I use google chrome

[odd kraken]

What do you see when you try to access the editor? Do you have a screenshot?

[neon trellis]

Screenshot of what exactly?

[odd kraken]

when you open the overlay on the website. The part you are having problems with.

[neon trellis]

When I open the overlay to edit it, it just shows a white screen

[odd kraken]

Clear your cache and cookies and disable any adblock and any firewall.

[neon trellis]

Ok going to try that

I am still having the same issue :/

[shy mountain]

screenshot of what you see

Thats basically the overlay opened in a tab

the CS overlay is practically empty - no widget, no labels, nothing
the forza overlay just has an alert widget in it - its not suppose to show anything until an event comes in

[neon trellis]

Oh ok then, didnt know that, I know that when I was doing it like a year ago a page popped up when I just could edit anything in

[neon trellis]

Sorry

I see it now

Im stupid

[shy mountain]

👍

[neon trellis]

My bad

Thank you so much

😆

[rugged quail]

Hello

Can some1 help me?

I stream on twitch on console how do i use obs live and do overlays?

[odd kraken]

Please do not ask in multiple channels.
Do you have a PC and a capture card?

[rugged quail]

I have a pc

But i stream on console

[odd kraken]

Ps4 or Xbox?

Consoles on its own canot use overlays, you would need to use a capture card and stream from your PC and get the screen from your console to your PC via a capture card or screen share programs.

[rugged quail]

Ps4

Ohk ty

[prisma seal]

How do I check known build issues please? is there a community forum I can join?

[shy mountain]

This is the community forum.

What are you looking for to confirm if its a known issue?

[prisma seal]

oh. ok. Back-up to cloud with "include scene collections content"selected hasn't works for me since release. Last time I checked it was being looked into. Thanks

[shy mountain]

Which step hasn't been working?

making the backup or getting the backup?

[prisma seal]

making the back up.

[shy mountain]

Do you get an error?

[prisma seal]

Is there really not a forum? This was all documented last time I highlighted

[shy mountain]

I'm trying to confirm the issue and what is the cause of it.

If you are looking for a webpage forum like the old phpbb forums, we don't have such a thing.

As for previous time you reported it - it was on 1st January - thats a long time ago, getting the current information right now is best

[prisma seal]

ok. Back-up works fine both ways with "content" unticked. Back-up does not work for making the back-up if "content" is ticked. There is no error displayed on screen. OBS becomes unresponsive and has to be closed via task manager.

Thank you

[shy mountain]

current OBS Studio version(top left) and current OBS.live version (bottom right)

[prisma seal]

that is 24.0.3 top left and 20.2.28.571 bottom right

[shy mountain]

So about that content - do you have any image or media sources that point towards local files?

[prisma seal]

I have 3 Scenes, S1 has 1 local image, s1 has 2 local images and a webm, s3 has 3 local files. all 3 has 5 browers sources. I tired without the local files thinking the upload size my have a small limit but got the same result.

*images on s3

[shy mountain]

it has a limit of 100mb for the total size of the backup

Restart OBS

[prisma seal]

ok I should be under that limit

[shy mountain]

and start a backup right now

when it hands, shutdown OBS, and then go to the logs folder

[prisma seal]

ok one second

[shy mountain]

and let me take a look at the last 3 log files

to open the logs folder -> Help -> log file -> Show Log Files

directly upload here

[prisma seal]

ok I think i might have found something. there is a .avi nested in my browser source scene that I somehow missed. just removing it now

[shy mountain]

.avi in a browser source?

as in a browser link to an .avi?

[prisma seal]

no, so I have a scene that holds all my browsers sources. its an unusual workflow but its really handy. there was a local .avi that should not have been in there. i didnt check for local files in there when I did my other test

its way over the 100mb limit... im an iodiot

idiot

[shy mountain]

interesting that it didn't give you a network error though

as usually that is the error you'd get

[prisma seal]

Yeah that is weird. do you want to see the log to confirm or will that just be wasting your time?

[shy mountain]

Is it working now after you remove the .avi source?

if yes - no need for logs 🙂

[prisma seal]

It is working. It was all my fault 🥺

[shy mountain]

The logs will just show me where it got stuck on most likely and most likely get to the same conclusion 😉

And this si the reason we prefer discord over any other means of support, due to live 1on1 sessions like these were we troubleshoot

until the issue is persistent, we can reproduce, report to QA and then to Devs to fix 😉

[prisma seal]

Yeah your right. I like to read other peoples issues and figure things out but this was quicker

[shy mountain]

CTRL + F in the current selected discord channel opens the search for the specific channel and then you can use keywords to find previous cases

[prisma seal]

Handy. Thanks for your help @shy mountain I'm gonna go see if I can compress that avi now

[shy mountain]

👍

[thick bane]

Good evening guys, I have a concern about the widget

can anyone address my concern here?

[shy mountain]

what widget?

[thick bane]

the activity feeds

[shy mountain]

can you be more specific of the issue?

[thick bane]

here is the screenshot

I cannot connect to facebook.. it only shows twitch

[steel blade]

@thick bane Streamelements on top of OBS -> Logout -> login

[thick bane]

then I accidentally clicked "Connect with twitch" but there is no way to go back to the activity feed

[steel blade]

@thick bane Streamelements on top of OBS -> Logout -> login

[thick bane]

ohhh

i did not notice the logout menu 😄

thanks for the quick fix 👍

[mossy pendant]

For overlays. How do I get my offline overlay to show while my stream is off?

[shy mountain]

the overlays are always active regardless if you are live or not

[quasi snow]

I think you mean offline image, that is defined on twitch

[mossy pendant]

I do yeah

Given I have an overlay. How would I get a photo of it

Just screenshot?

[quasi snow]

twitch dashboard > preferences > channel

yeah

look for Video Player Banner

[mossy pendant]

Okay. Got that. Guess I just need to screenshot my overlay then

[quasi snow]

yeah unless u want to leave ur pc streaming 24/7 with it

[mossy pendant]

might be a bit much

[quasi snow]

😄

[mossy pendant]

Slight problem though. When I preview my overlay. It is too big for my screen. Even when i full screen chrome

[quasi snow]

is it an overlay or just an image?

[mossy pendant]

an overlay. im unsure how to make it an image or if thats even possible

[quasi snow]

hmm can you send it over in a private message?

[mossy pendant]

Nvm. Im just dumb and new to it all. I figured it out

[quasi snow]

awesome!

[mossy pendant]

Thanks for the help

[steel blade]

@rugged quail Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

[kindred fox]

@rugged quail View Docks Scene Transitions

View menu >> Docks >> Scene Transitions

That one is under Activity feed

in the hamburger menu

Otherwise I believe it's View Menu >> Docks >> Stream Information

There's only 3. Media Request, Activity Feed, and Chat. There is no 4th one

if you Click on the StreamElements Menu item you can see what is available via the plug-in

That panel isn't enabled by default

when you go live, you will see it under the View menu

Make sure your Twitch account is connected in OBS Settings >> Stream, and you should be able to add it via the View Menu >> Docks >> Stream Information. Any panels that are located under the VIEW menu are default OBS Studio panels and not activated by default when running the OBS.Live plug-in

[toxic fern]

That is natively available within OBS as long as you have a properly connected account.

And he answered you.

Then disconnect and reconnect in obs settings > stream.

No. Connect with account.

And why are you using an older version of OBS?

In that case simply disconnect and reconnect with your account.

https://discordapp.com/channels/141203863863558144/494513233416421386/687304971296833546

That's all you need to do.

[sour vessel]

Is there any way to have twitch and mixer in the same activity feed?

[odd kraken]

No.

[wise needle]

hey 🙂 Why won't obs replay buffer capture anything all of a sudden when i use my hotkey in games,? always worked before.

[steel blade]

@wise needle For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[kindred fox]

Go into your OBS Settings >> Click Stream >> Connect your Microsoft Account

[boreal wren]

is there a way to connect a discord bot into obslive

[flat swift]

All of a sudden the average time to render frames has gone up from 1.5ms-2ms to about 5ms when playing games

I didnt change anything, it just seems to take longer

[steel blade]

@flat swift Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[odd kraken]

@boreal wren There is no discord bot for OBS.Live.

[boreal wren]

thanks

[elder rapids]

Is there any way to extend chat all the way down the side of OBS.Live?
Instead of it stopping above the bottom row of docks

[steel mural]

Unfortunately no. That's a limitation of Qt, the OBS GUI. The OBS devs are looking for a way to achieve this but that's no simple task.

[flat swift]

https://obsproject.com/logs/GMvKHo5PF_WfsR4h

[odd kraken]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FGMvKHo5PF_WfsR4h

[rugged quail]

I might have the wrong area sorry if i have but I am having a lot of issues with my overlay in stream eletments obs is rejecting it

[tulip hamlet]

What do you mean by "rejecting it?"

[rugged quail]

it's simpley only showing a section of the overly

[steel blade]

@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[rugged quail]

I tried transforming it and other thins

but it just wont work for me

[tulip hamlet]

Read the bot message.

You missed a step.

[rugged quail]

will try that thank you

@tulip hamlet I would like to thank you for helping that worked fantasicly

[outer vortex]

Hello OBS.Live Help Desk :)

The activity feed in OBS.Live 24.0.3 says "Session Expired" and the only option I have to reconnect is via Twitch. But I've been streaming on Facebook with no problems until now. Since that "session expired", the chat no longer updates as well in OBS. The chat does update in the stream itself though. Alerts are working in stream as well.

I have logged in and out of StreamElements in Chrome as well. Can we DM so I can send screenshots?

Thanks!

[steel blade]

@outer vortex Streamelements on top of OBS -> Logout -> login

[outer vortex]

Simple as that, fixed. Thanks!

[modern moth]

For adding to overlays in sites like streamelements, can .eps and/or .ai files can be uploaded?

[tulip hamlet]

Not as far as I'm aware.

PNG is nice though. We love PNG.

[modern moth]

Thanks, understood. I have a friend whos a graphic designer and wanted me to ask.

[icy juniper]

I'm trying to switch from Twitch to Mixer, and I have this one problem where in Obs live the activity feed is still connected to my Twitch and I can't find out how to remove it

[steel blade]

@icy juniper Streamelements on top of OBS -> Logout -> login

[icy juniper]

🙂

[spice prawn]

is anyone else having issues downloading obs.live for elgato stream deck? It downloads everything but obs.live. Just wondering before I try to reinstall it.

[tulip hamlet]

Pardon?

[sour shadow]

How do I show an overlay everyone 30mins?

I want an image that comes up and mentions twitch prime

[tulip hamlet]

You can see if the asset rotator widget does what you're looking for.

Otherwise, you'll need custom coding.

[sour shadow]

Okay

[winged spoke]

I'm having the issue of Stream Elements/OBS always staying as the top window on my desktop. I click on other windows that I have open but SE/OBS never gets pushed to the back. Any ideas? Please and thank you.

[tall folio]

im having trouble putting in my overlay after its edited they way i want it , when i put in the browser it only shows the top left corner of the overlay

[steel blade]

@tall folio To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[honest echo]

@tall folio check the size of the browser source

thats very important

[tulip hamlet]

@winged spoke

[tall folio]

@honest echo thank you

[winged spoke]

@tulip hamlet If it was a snake, I most definitely would have been bit. THANK YOU!!!!

[rugged quail]

So when ever someone uses the !sr command it takes their coins and then doesnt play there song but it also tells them what they have left. I dont think I have commands with the same response but something is off.

[honest echo]

@rugged quail check the !songrequest command and check the autoplay option on media request

[naive silo]

can someone help why im stil getting dropped frames

https://obsproject.com/logs/IVtbLIiL3_WVHjW2

[tulip hamlet]

Your log is not reporting dropped frames.

[naive silo]

says 206 frame drops on my screen

i reset it now says 5

[atomic shale]

Hello there. I have a few questions

[steel blade]

@atomic shale Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

[atomic shale]

I enabled the "Dynamically change bitrate", Enable New Networking code, and Low Latency mode. Do these settings consume more upload speed?

[shy mountain]

The dynamic bitrate will as that is the main thing that uses rhe ulpload during streaming

[atomic shale]

I understand that the dynamic bitrate is supposed to lower bitrate when there is network congestion. I have been experiencing kb/s drops down to the 200-300 range... Is it possible that is just my ISP?

[shy mountain]

It might be

[steel blade]

@atomic shale Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[atomic shale]

https://obsproject.com/logs/M-R3DztPZ3ff0NCE

[shy mountain]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FM-R3DztPZ3ff0NCE

[rocky fable]

Please i need help
OBS is not capturing Call of Duty Warzone ? both game capture and window capture outputs black screen.
I have Ryzen 5 2600, AMD Rx 580, 16 GB Ram
Please help !

[shy mountain]

Run OBS as admin

[clear rune]

i need some help with OBS Live. it always forces me to stream on Mixer when i Actually want to stream on twitch.. i cand find an option where i can Disconnect OBS Live. with Mixer

[steel blade]

@clear rune Streamelements on top of OBS -> Logout -> login

[lucid storm]

Recording with 5 audio tracks, when I open it in vegas pro, 3 of the 5 all seem to have the game audio, but buggered if I can work out why?

Current game is using System (digital out 1), then I have the other for as mic and cables. Nothing seems to move in the obs audio channels, except the one coming from system, (which to me means it shouldn't be on the other tracks)?

[turbid arch]

Hi can you use the new Nvenc encoder for 720p 60 stream and still record 1080p 60 vids?

[steel mural]

No that's only possible with old NVENC

[turbid arch]

Dang ok thanks

[shy mountain]

@lucid storm Unfortunately, I don't think we will be able to help, unless someone with extensive knowledge with Voice meteer shows up. I haven't used it in almost a full year now and i've forgotten the basics. The only thing I can suggest is look up videos on how to set it up and hopefully get it working with reworking the setup

!vac

[steel blade]

How to exclude audio sources for a stream or recording: https://obsproject.com/forum/resources/8/
Voicemeeter Banana guide: https://obsproject.com/forum/resources/397/

[lucid storm]

To me its set up 100%.

the 'system' sounds (window default), output through B2(vm Aux), which is my channel in through OBS.

The weird bit seems to be in the recordings where 3 tracks have the audio...

I'll continue to mute indiviual tracks and see if I can work out which ones are ghosting. The odd bit it only one audio bar in OBS moves....

But thanks

[night kite]

@steel blade I have obs live and I have media request set up in my overlays but when I go on OBS and click on stream elements there is no media request dock how can I go about fixing this please?

[shy mountain]

when you click on "streamelements" menu there is no media request option?

[night kite]

Yeah there is no media request option just chat and stream activity

[shy mountain]

What platform are you streaming on?

[night kite]

Pc

[shy mountain]

by platform i mean twitch, mixer, youtube, facebook

[night kite]

Twitch

[steel blade]

@night kite Streamelements on top of OBS -> Logout -> login

[night kite]

I will give it a try later thank you 😊

[tribal crane]

Hello everyone! (not tagging everyone this time, I'm learning XD)
I'm having a problem with the alerts, hosts' alert in particulars. Every other alert is working as it should, except when they host me and no alert is showed or heard. I read that it is due to the activity feed that must be opened somewhere but mine is always opened and the alert never worked.
What should I do?

[steel blade]

@tribal crane Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

• All hosts coming from an online channel with at least 1+ viewer
• Auto host events with at least 1 viewer - only from a channel that just went offline
  Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
  Note for Mixer streamers: The above 2 filters currently apply for Mixer and we are aware its actually not how Mixer hosts work. We do plan on changing it, but no ETA on when.

[tribal crane]

👍

[lone mountain]

how do i get mixer to stop popping up with pre stream settings when im attempting to use twitch?

A..thats not my channel, so thats a bit concerning, B..I just want to use twitch lmao!

i was streaming on twitch earlier so im not sure why its being different

[steel blade]

@lone mountain Streamelements on top of OBS -> Logout -> login

[rugged quail]

Hey I was looking to use media share for my stream and i have not idea how to enable it? I have watched videos about it but i cant find out how it works...

[honest echo]

@rugged quail here: https://streamelements.com/dashboard/mediarequest/general
but it is under "MORE" just below BOT category

[rugged quail]

There is still a problem...

I have tried to fix this for the past hour but I just don't know how...

[honest echo]

@rugged quail that is sayin that you dont have the "Media Request" widget on your overlay

[rugged quail]

Is there a way i can add it?

[wary dew]

https://www.youtube.com/watch?v=LwAfMIR3Cj0&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv&index=5&t=2s

[queen cedar]

hello

i just downloaded OBS live and there is something that i really need asap

kinda struggling with it

[wary dew]

?

[queen cedar]

i'm trying to look for a way to import my streamlabs setup to obs live

but i cant find anywhere a way to import

looked on the web and nothing

[queen cedar]

no way

[wary dew]

in the StreamElements menu 😉

[queen cedar]

wait

omg someone punch me

[wary dew]

and there is a big IMPORT button on your dashboard as well for the overlays

https://streamelements.com/dashboard

in the top bar

[queen cedar]

thanks man

much apreciated

now i can stream with better performance

now, where do i find the stuff i imported from

i expected the stuff to pop up in my setup here oof

[wary dew]

your overlays should be poppin up here:

https://streamelements.com/dashboard/overlays

then you can add those to OBS like this:

[steel blade]

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[worthy mango]

I have a problem with a stream rn. I was doing tests and noticed that I have some lags in a stream while playing League of Legends. Don't have any in-game lags, just on a stream. Mostly stream going smoothly and in random points it's just doing slideshow in a stream. Can anyone help me with this, please?

[queen cedar]

and how about the scenes? do i have to remake all the scenes?

[wary dew]

they didn't import?

then i guess so yes 😦

[queen cedar]

also the transitions as well

i can't find a way to add my stingers back

[wary dew]

if you don't have that, it's probably under: View > Docks

[queen cedar]

and i have to import the alert box from browser too right?

it doesn't have a built in alert box

[wary dew]

https://www.youtube.com/watch?v=8LVRd2X4HvU&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv&index=6&t=1s

[wary vector]

I'm having an issue where OBSLive is locking up a bit after going live - can't change scenes or anything but the stream is still up. Running Windows 10. 32 GB Ram, i7 processor. 1070 graphics card. Any common reasons for a lockup like that.

[sharp estuary]

hello

would anyone have anything against joining a call with me and helping me understand OBS ?

please

[gusty path]

where do I find the .txt files to download so they update on OBS?

from streamelements?

[honest echo]

@sharp estuary maybe you should keep your questions on 1 channels please 🙂

@gusty path what text files?

[gusty path]

for most recent followers and subs and donations and things like that

Im trying to get back into streaming and setting everything up starting from scratch basicallyt

[honest echo]

@gusty path You dont need any text files, just go to the SE website and go to overlays

create a new one and add widgets all over it

then copy the url of the overlay and add it on your obs as a browser source

[steel blade]

@gusty path New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.

New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart

Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview

[honest echo]

in SE we have super themes already all setup, one click only take a look at those

[bright marten]

anybody have exp. setting up AverMedia LGP2 ... i'm having so much trouble with sound

[lofty canyon]

Why won't my Music Widget work? It's there but it's all grayed out and I can't do anything to it.

[tulip hamlet]

What do you mean grayed out? Can you take a screenshot of what you're looking at?

[lofty canyon]

Yeah, one second.

[steel blade]

@lofty canyon Streamelements on top of OBS -> Logout -> login

[lofty canyon]

Wait- hUh?

[wind dome]

Hey I cannot connect with obs it just

was having no problems till today

[rugged quail]

Despite reboots?

[wind dome]

yes i have restarted obs 3x

[rugged quail]

Otherwise try to stream using the stream key

[wind dome]

i get this error im unclear what captcha cuz i don't get prompted with one

[lofty canyon]

I'm actually having the same issue.

And it's starting to get annoying

Can't log into twitch now either, fantastic.

[honest echo]

try to stream using the stream key

[lofty canyon]

I can't get my stream key if I can't log into twitch 😎

[rugged quail]

https://dashboard.twitch.tv/u/CHANNELNAME/settings/channel -> under primary Stream key

[wind dome]

i understand that i can start my stream using that, what i am saying is i cannot use the integrated services with obslive

[honest echo]

it's seems twitch is having trouble in their end, i see a some users reporting the same over their @TwitchSupport Twitter

[lofty canyon]

may have just found a way to fix it on my end, hold up

Nevermind

Now it just won't say anything at all

I thought my adblocker was blocking the captcha but I was wrong

[rugged quail]

or reinstall OBS.live

[tight violet]

Im having trouble logging in with OBS Live it just says we have to make sure that your not a Bot

[rugged quail]

known problem

[tight violet]

How do i fix it ?

[rugged quail]

it's a Twitch Problem

[tight violet]

alright so i can't fix it ?

[rugged quail]

yes

[lofty canyon]

i see, guess I'll just hang tight

[rugged quail]

https://twitter.com/TwitchSupport/status/1238234518177435650

Twitch Support (@TwitchSupport)

🔎 We're investigating an issue preventing users from being able to login, we'll keep you updated!

Twitter

[hazy stag]

hi, how do i make my gifs for my follower alert in the streamelements overlay editor larger? i want my gif to take up half my screen when a follower alert appears

[steel blade]

@hazy stag Please connect your streaming account (Twitch, YouTube, or Facebook) with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w

[hazy stag]

i know how to get the text larger. just not the gif

[tulip hamlet]

Use the Column layout and adjust the text location with Margins in Text settings>Advanced.

Then it'll scale based on your widget's size.

[hazy stag]

im under advance text settings. my margin is at 200 in the middle of my square. i tried to make the square larger but the size of the gif is still small

its on colum layout

okay i think i got it to work, ,thanks

[honest echo]

[young pivot]

Hello there, in which section can i ask about reward points, that not counting in for viewers/mods etc?

[honest echo]

It seems its back
https://twitter.com/TwitchSupport/status/1238241844837801986

Twitch Support (@TwitchSupport)

🛠 The issue preventing users from logging in has been resolved. Thank you all for being very patient with us today. 💜

Twitter

[kindred fox]

Until tomorrow

[cinder ravine]

Ok so maybe I'm a bit slow but I can't figure something out.. I've been using Xsplit for my streams. I'm currently trying to switch over to OBS. When I copy my link from my overlay into obs my overlay seems oversized.. And I can't get it to fit properly. Like I have my channel name centered at the top of the overlay.. It's currently shifted off to the right side of the window that's up.. Can't quite figure out what I'm doing wrong. Trying to get the overly to fit thr whole window properly.

*/

[steel blade]

@cinder ravine To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[cinder ravine]

ok I think i found some of the issue.. I closed the chat windows and stuff on the right side of the window. Apparently that was obscuring some of the view of what I was trying to look at

Didn't realize the twitch windows within OBS were hiding some of the actual image

[honest echo]

@cinder ravine i recommend that you make some recording before go live to see if everything is working fine

"Start Recording"

[cinder ravine]

Ok next issue.. lol. I opened a game.. I have a game capture source up.. OBS doesn't seem to be picking it up?

[honest echo]

@cinder ravine try windows capture

[cinder ravine]

currently my only sources for this scene.. from top to bottom layer. Overlay, webcam, game capture

ok

if i double click the game capture under sources to bring up properties it shows the game. However on my actual OBS it isn't showing up

[junior token]

i need hlep

[steel blade]

@junior token Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

[junior token]

for some reasion i cant here my audio from my stream in my headphones

[tulip hamlet]

Check your audio settings.

[junior token]

ya

when someone request a song it not coming out

[tulip hamlet]

Please screenshot a request that didn't come through.

Those don't look like requests.

[junior token]

hello

[junior token]

they will go throw it just that i can only hear it in the stream and not throw obs

[tulip hamlet]

Then check both your OBS audio settings and your Windows audio settings.

Make sure the sound is going to the correct device.

[junior token]

it is i still cant here it in my headpones

[tulip hamlet]

If you can't, then it's not.

[junior token]

i have it connect to my mixamp on my headphones

[cinder ravine]

can someone help me with my second issue

[tulip hamlet]

It sounds like your sources aren't in the correct order.

[cinder ravine]

doesn't matter where i play my sources. i've move the game capture one up and down in the list to no avail

[tulip hamlet]

And when it's on the top?

[cinder ravine]

still black screen

[tulip hamlet]

Laptop?

[cinder ravine]

ok now it randomly popped up.. been messing with it for like 30 minutes.. lol

desktop

apparently i had to complain a little more to get it to work haha

[tulip hamlet]

I mean that's how I get my queue to pop in Final Fantasy XIV.

¯_(ツ)_/¯

[cinder ravine]

hahaha

literally have spent the last 30 minutes removing the source... readding it.. moving it up and down the list to see if anything changes and right after i messaged it randomly popped up.. *Facepalm

[honest echo]

@olive crag better continue here

and you see movement on the audio mixer?

[olive crag]

@honest echo not at the moment, it was moving earlier but on my attempt to fix the no sound on my twitch stream problem I think I messed the settings up now it dosnt move

[honest echo]

@olive crag well got your answer LUL

maybe try to unplug and plug again your console

[olive crag]

@honest echo lol I'll try

[olive crag]

@honest echo lol I tried unplugging it , now its showing an error saying it cant connect to my twitch

[honest echo]

@olive crag it seems that twitch have beeen failing for a while now

in their end

[junior token]

how do i get my stream audio to my hedphones

[steel blade]

@junior token For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[honest echo]

https://downdetector.com/status/twitch/

[junior token]

they not helping me

[junior token]

how can i hear my alarts in my headphones

[honest echo]

@junior token just your alerts?

[junior token]

the alarts and the music from the media request into my headphones

[honest echo]

plug in your headphones into your main output jacks dont do it?

on OBS settings > audio >output devices select your headphonest

[junior token]

will i have a mixamp connected to my ps4 for the gamechat but im tryiing to hear the alarts and media request music throw the mixamp

[rough narwhal]

streamelements was working fine until i got the latest windows 10 update

now i get a black screen when i i try to load to video capture device

any assistance would be helpfule

helpful*

[frigid mantle]

what is the command my chat does to put a song in the que

because !play "song name" doesnt work

[tulip hamlet]

@frigid mantle !songrequest or !sr

[steel blade]

@rough narwhal For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[honest echo]

@junior token im not really an audio guy 😅

[regal maple]

Hey! I just wanted to ask - How do I get multiple Streamelements browser sources into one?

For example - I want to do my Event list and Alerts as one

[tulip hamlet]

You don't need to. Just put all of your widgets into a single overlay.

[regal maple]

Howso?

Oh wait would I just import like 1 into the other or vice versa?

[tulip hamlet]

You can put as many widgets into a single overlay as you want.

[regal maple]

Oh cool beans. Thanks ^^ @tulip hamlet

[rugged quail]

anyone hear anything about the kappagen fix for bbtv gifs yet?

[tulip hamlet]

In theory, they should be working now.

[tardy quail]

hey im trying to install the obs live extension for my stream deck but whenever i install it it doesn't do anything.

[tulip hamlet]

Try reinstalling your stream deck software. Not just a repair; full reinstall.

[tardy quail]

just did but it didnt work @tulip hamlet

i remember when i did an update last time it said it was a trojan so i uninstalled it temporarily thinking it was a bug

[steel blade]

@tardy quail - Open %appdata%\Elgato\StreamDeck\Plugins

• Delete the com.streamelements.obslive.sd plugin folder

[lean siren]

hello um my obs is like lagging my overlays are like ticking instean of scrolling smoothly any ideas

[steel blade]

@lean siren Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[prisma torrent]

so I just finished w/ streaming on my laptop through OBS for the first time. I have a gaming laptop that is fairly decent and supposed to be able to withstand gaming+streaming simultaneously. The stream quality is horrible and OBS shows that I am dropping a ton of frames. Any ideas as to what I may be doing wrong? or if I just need a better computer? Here's a screenshot of my computer specs.

[steel blade]

@prisma torrent Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[prisma torrent]

https://obsproject.com/logs/ub0zGVeQFmYMHcHQ @steel blade

[shy mountain]

https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2Fub0zGVeQFmYMHcHQ

[supple steppe]

hi there ,for some reason i cant connect my streamkey to obs

it was working fine till today

[shy mountain]

There is an issue with Twitch currently, so going Live is affected by it.

[deep lintel]

ik just saw it rn xD it sucks man

[supple steppe]

so its a known problem atm because i see others stream ,it seems le im the of the people i know who are streaming

im the only one

[steel mural]

You're not the only one. The other people were probably already live when Twitch started to have this problem.

[rugged quail]

hey guys i'm getting a error (failed to load channel) any reason why this might be?

[shy mountain]

See 2-3 lines above 🙂

[rugged quail]

ah a issue with twitch? @shy mountain

[shy mountain]

yes

[rugged quail]

ok thank you

[native mango]

streamelements shows me as 'offline

how do i change that?

[steel blade]

@native mango Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.

[native mango]

5e660331eca715db5ecf8d31

[shy mountain]

Well your stream is offline

if you are trying to stream right now

twitch is having an issue with going live currently

[native mango]

oh so its on twitches side?

[shy mountain]

yes

[native mango]

ok awesome. thank you so much that was driving me bonkers

[white tulip]

so I'm having issues with obs not wanting to auto connect ot my twitch anymore

[shy mountain]

See above

and the talk in #helpdesk-twitch

[white tulip]

sorry

[short sandal]

Hello all I hope im in the correct channel for this. I just opened my Stream elements and noticed that the box where you change the title of your stream is gone. For the life of me I can't remember the name of it , so I cannot get it back. Can someone help me out?

[shy mountain]

Streamelements on top -> activity feed

then click on the 3 lined burger menu button

settigns

[short sandal]

Got it, but i thought there was another dock as well

[shy mountain]

it might not be available due to this https://twitter.com/OBSProject/status/1238428381210914817

OBS (@OBSProject)

Twitch users: it appears that Twitch's authentication API is having some issues at the moment, causing an error when connecting to your Twitch account in OBS. For the time being, you should still be able to stream using your stream key found here: https://t.co/aKeGMbc67I

Twitter

[short sandal]

could be cause i noticed that the chat window was gone to but i have that back

Thank you very much for the help, and i will wait until twitch corrects the problem.

[dry prawn]

ahhh can someone help me plz screenshot incoming

[shy mountain]

Above you

the tweet

[dry prawn]

oh damn sorry

so this is an everyone problem then and nothing i can do? was about to go live now, just got home from work

wondering if its time to look for an alternative to OBS tbh since i stream daily and it crashes like 2-3 times a week on me atleast

[shy mountain]

Its not OBS

its Twitch

[dry prawn]

i see

[shy mountain]

Its written in the tweet

Xsplit and SLOBS also have this issue

[dry prawn]

gotch

while I'm here, would you advise me to switch from obs if its randomly crashing on me seemingly without cause?

or should i be trying to figure out why its happening

i tried reinstall at one point but didnt change a thing

[steel blade]

@dry prawn Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

@dry prawn A crash log is required to investigate the cause of your issue. Please upload the last crash log.

1. In OBS, click the Help menu
2. Select Crash Reports, and then Upload Last Crash Report
3. Copy the URL, and paste it to the chat here.

[dry prawn]

welp i guess i gotta remember to do that, typically I'm more focused on getting stream back up for my viewer tbh

sometimes also doesnt give me the option, but i think thats different. stream will drop but obs will remain streaming

[shy mountain]

If OBS closes on its own

crash log steps

if the stream drops, normal log

[dry prawn]

thanks for the help cheers

[humble ibex]

How do I fix this?

[shy mountain]

Check a few lines above

[humble ibex]

wdym

[shy mountain]

https://discordapp.com/channels/141203863863558144/494513233416421386/687992601520898049

[humble ibex]

do you know when it will be fixed?

[shy mountain]

no

[humble ibex]

thank god Im not streaming this weekend

[shell shore]

not a twitch issue as such but nowhere else to put this. Can i download files from elements once i upload them?

[peak saddle]

how do i fix this? was working fine and now this happen

[honest echo]

@peak saddle : https://twitter.com/OBSProject/status/1238428381210914817

OBS (@OBSProject)

Twitch users: it appears that Twitch's authentication API is having some issues at the moment, causing an error when connecting to your Twitch account in OBS. For the time being, you should still be able to stream using your stream key found here: https://t.co/aKeGMbc67I

Retweets

129

Likes

202

Twitter

[peak saddle]

oh ok ty so much ❤️ i was about to reinstall my os lol

[humble ibex]

wtf is wrong with my stinger

[steel blade]

@humble ibex For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[humble ibex]

ok

[versed pagoda]

everytime i open up OBS It crashes

[stone escarp]

Good morning!! I am trying to figure out why I am getting this error when I open my OBSLive, even though I have reconnected my StreamElements to my Twitch channel!

[honest echo]

@stone escarp https://twitter.com/OBSProject/status/1238428381210914817

OBS (@OBSProject)

Twitch users: it appears that Twitch's authentication API is having some issues at the moment, causing an error when connecting to your Twitch account in OBS. For the time being, you should still be able to stream using your stream key found here: https://t.co/aKeGMbc67I

Retweets

137

Likes

222

Twitter

[stone escarp]

oh, tyvm!!!

sorry i should have scrolled up

thank you very much

[honest echo]

np 🙂

[fading granite]

Thanks for the tweet picture.

Saved my life.

I was going crazy

[versed pagoda]

@honest echo

When I was using obs yesterday there was more options

like I could use the twitch info thing

[plain sonnet]

see the tweet above

these will be gone because of the issue

[versed pagoda]

aw ok

thank you i didnt know what the problem was

thanks!

[plain sonnet]

you can add a chat box by using a custom browser dock and adding your pop out chat url

this is the only way around it atm

[rugged quail]

Hi can someone help me ? I exadently deleted my chat in obs live how can i get it bac k??? i can join a call im live right now please respond with a message 🙂

[unborn rapids]

I keep getting this Failed to load channel information error. I've reset the key, uninstalled and reinstalled OBS, nothing is seeming to work.

[odd kraken]

https://discordapp.com/channels/141203863863558144/494513233416421386/688033481284124743

[unborn rapids]

Literally needed to scroll up. LOL

Sorry about that.

[queen cedar]

where can i get an overlay for the media request?

[odd kraken]

Add the mediaRequest widget to your active overlay via the overlay editor.

https://support.streamelements.com/hc/en-us/articles/115000366131-Media-Request

[queen cedar]

i think i'm blind cuz in didn't find an opition tho

[odd kraken]

Check the video in the article.

[odd kraken]

You need to add the widget to your overlay and save that overlay and have it added to your OBS as browser source.

[queen cedar]

where is the widget tho

i looked in the website but there was none

[odd kraken]

https://streamelements.com/dashboard/overlays > edit an overlay > WIDGETS at the top of the editor > Media Request

[nocturne isle]

So before i was able to have a panel with stream information including being able to change the stream name and tags it recently disapeared idk why can anyone help me out with this issue?

[steel blade]

@nocturne isle If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

1. Make sure you are on the latest and greatest version of OBS.Live
2. exit OBS (make sure OBS is not running)
3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
4. start OBS.Live
5. Settings -> Stream -> disconnect -> connect

[nocturne isle]

Currently i don't see ob_profile_cookies in the list.

[odd kraken]

Then proceed further with step 4.

[nocturne isle]

Still don't see the stream information tab i have chat and activity feed....

https://gyazo.com/738b989f04bfb3e495a66520b5821724

[odd kraken]

Do you see it in View > Docks now?

[nocturne isle]

Yes

[odd kraken]

Then select it to activiate it.

[nocturne isle]

https://gyazo.com/14fc567ddf9802df58b832039886c32e

[odd kraken]

Follow the steps the bot listed above again.

[queen cedar]

so, i added the widget

but now

another problem appeared lol

the media player autoplays everytime i change scenes

and i have to keep pausing all the time

[nocturne isle]

https://gyazo.com/d40e5f8a4c5b82dfa227c2782576441e

If only i had the obs_profile_cookies file ....

I could follow those steps...

[granite vessel]

why when i wanna do a test stream it gives me an error code and failed to load channel information for twitch?

[odd kraken]

Try to proceed with the following steps.
If that does not help, uninstall OBS.Live and install it again. @nocturne isle

[nocturne isle]

Did that two times already benno.

[steel blade]

@nocturne isle For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[odd kraken]

@granite vessel https://twitter.com/TwitchSupport/status/1238473031309287424

[granite vessel]

it says page not found @odd kraken

[plain sonnet]

check pinned messages

[granite vessel]

ok

[odd kraken]

@queen cedar Are you using OBS.Live MediaRequest dock to control the MediaRequest?

[queen cedar]

yes

it keeps replaying the music everytime i change a scene

[steel blade]

@queen cedar To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[odd kraken]

Make sure the last option in the bot response is checked.

[queen cedar]

i have 4 scenes yes

each scene has 1 overlay

and each overlay i added this widget

should i remove the widget from all and leave in only one?

[odd kraken]

You can create one overlay only with the MediaRequest widget, add it to OBS as a browser source and the other scenes use the "add existing" feature to add it there.

[queen cedar]

i see

this is so big brain really

its so much better to use obs live

my lord

what took me weeks to set everything up on streamlabs

i took few hours in obs.live

[shrewd berry]

My streamElements obs keeps crashing and can't get Chat box and media open. Need help

[odd kraken]

Do you have a crash log-link?

[steel blade]

@rugged quail For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[rugged quail]

Hi. My FrankerFacez emojis aren't displaying in the StreamElements Chat. What to do?

[queen cedar]

is there a way to edit the green canvas in the editor?

resize

[steel blade]

@rugged quail Please connect your streaming account (Twitch, YouTube, or Facebook) with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w

[odd kraken]

@queen cedar You can choose the small pencil next to the overlay name in your overlays section on the website and edit the overay resolution.

Is that in the overlay widget?

make sure your !emotes command is enabled in the default commands list (https://streamelements.com/dashboard/bot-commands/default-commands) and type !emotes update in your twitch chat.

Then reload the overlay Editor and try again.

[rugged quail]

@odd kraken Thank you so much!

[queen cedar]

so

it partially solved my problem

but the issue is

its echoing between my 4 scenes lol

[odd kraken]

Have you removed the widget on all the other overlay scenes which hold your other assets?

[queen cedar]

Have you removed the widget on all the other overlay scenes which hold your other assets?
@odd kraken i did remove

all i did was to add the widget to my 4 scenes

[odd kraken]

@wary fern Check pinned messages.

[wary fern]

oooh

thx very much

[steel blade]

@queen cedar Make sure to ☑ “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

[queen cedar]

oooooooooooh

[next monolith]

i keep getting errors like these

i messaged obs and they said its something to do with my SE plugin

[odd kraken]

@next monolith Can you hand in the latest crash log please.

[next monolith]

https://obsproject.com/logs/f2LK-lECVDmywQ9c

not sure if this s what you're looking for

[odd kraken]

That is a normal OBS log, do you have a crash log, too?

[next monolith]

uh where would i find that

https://obsproject.com/logs/_aiodc47ue8DLDmh

oh i found it sorry lol

[odd kraken]

Try a clean video driver installation:
You can perform a clean driver installation for your GPU by following the instructions at http://obsproject.com/forum/resources/65/

[empty stratus]

Hi, I'm having trouble setting up my custom bot name. I had it working before, but now it seems like it doesn't want to. When I log into the account and click the authorize button, nothing happens. I can't send a test message or anything. I've tried just logging into the account on Twitch to make sure nothing is wrong with the account, and everything seems just fine. Can I get some help with this?

[odd kraken]

1) Right click on your OBS desktop shortcut -> properties - in the "Target" field add this -> --remote-debugging-port=40404
2) Open OBS(or restart if it was open)
3) Open your browser and type in "localhost:40404"
4) Click on "StreamElements - Activity feed"
5) navigate to the Console tab
6) type in the console this: store.customBot.removeCustomBotIntegration() and hit enter
7) Try setting the custom bot name
8) remove the addition you added in step 1

[empty stratus]

It's working great now, thanks Benno!

[vestal sail]

I recently had to re-install OBS and set everything back up but for some reason the window for my stream information (title,tags,etc) is not there. I dont see it in the View>Docks menu anywhere. Any help?

[steel blade]

@vestal sail If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

1. Make sure you are on the latest and greatest version of OBS.Live
2. exit OBS (make sure OBS is not running)
3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
4. start OBS.Live
5. Settings -> Stream -> disconnect -> connect

[vestal sail]

😮

Oh. Nevermind. I figured it out! I had a custom connection to Twitch set and that was... Wrong.

[ebon solstice]

guys, how can I clean my library faster than clicking 1000 times DELETE? :/

The asset management lib I mean... I had problems importing stuff and now I have A LOT of duplicates, I want to "start fresh" 😉

[wary dew]

https://tenor.com/view/ronswanson-parksandrec-computertoss-gif-7654029

[ebon solstice]

I wish :p

[wary dew]

i don't believe there is a mass delete option

[ebon solstice]

yeah the asset management is... lacking :x

[steel blade]

@ebon solstice Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

[ebon solstice]

related: is there a way to sort my elements in my overlays and make nice sections like when you import a premade one from your lib?

[wary dew]

nope, i have put that idea on the board as well

a lot of people want something like that

[ebon solstice]

damn. yeah, it's kinda obvious 😄 It's a mess pretty quickly :p

[wary dew]

yup

[swift talon]

I'm new to StreamElements, and I was wondering how I could add my Twitch chat to my livestream without using a theme.

[ebon solstice]

just using the overlay editor and just add a chat widget I guess (but I'm noob too :P)

[atomic hinge]

I have the black screen issue

[odd kraken]

Can you elaborate?

[atomic hinge]

Every capture mode appears as a black screen

[steel blade]

@atomic hinge For the best OBS support, please join their Official Discord @ discord.gg/obsproject