#helpdesk-selive

1 messages · Page 101 of 1

mortal bone
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😂

kindred fox
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Okay

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so

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after watching it scroooooooooooooool across the screen

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the text will not resume scrolling until the last character of the message has cleared the widget

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it scrolls, and takes 30 minutes to get across

mortal bone
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it takes the entire lenght of the text before it resumes

kindred fox
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it takes the entire length of the widget before it resumes

mortal bone
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I had a custom added widget in the past I just do not know if i can find it again

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ill remove the text now tho

kindred fox
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so once the | gets out of the widget, then it starts over

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yeah, it would require some custom HTML/CSS in order to prevent it from leaving the gap

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You could ask in #dev-chat for someone to assist, as they're pretty darn smart in there and would be able to help you out

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might also check #widget-share to see if someone already submitted one as well

mortal bone
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yeah the thing is I had such a custom html css in the past but i frigin deleted my old overlay 😮

kindred fox
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That information also may be better suited as a panel on your channel

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instead of a really really really looooooooooooong message that people would have to read

mortal bone
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it scrolls under the cam in the overlay

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it is actually just a fill up :p

kindred fox
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yeah, the text still has to clear the widget before the scroll starts again. Some custom CSS from someone in #dev-chat or a pre-existing Custom widget in #widget-share are gonna be the best options 😄

mortal bone
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yeah ill look into it

stable furnace
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How to I put my overlay in OBS?

steel bladeBOT
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@stable furnace To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

stable furnace
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thank you

delicate monolith
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Hi there. I'm using the SE widget for social media. In the preview on your website it shows the bouncing animation in and out. I have set it up properly, yet it is not doing the bounce in/out. any ideas?

silent quarry
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hey guys, unfortunately I still have some issues with my OBS rendering the SE Browser source.
Last week we figured, that the Hardware acceleration completely blocks everything, but disabling Hw acceleration leads to choppy animations of my Browser sources. I do not have any issues within my browser (if I opfen the source manually) so it seems to be an issue with my obs. any clue? Streamlabs also does not have any issues btw. I just reinstalled obs and have StreamFX and obs Websocket Plugins installed

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The issues are just with sources from Streamelements since the Browser source from Kappamon is working flawlessly

silent quarry
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I also installed OBS on a new drive but still, SE are the only browser sources it fails to load/play properly

steel bladeBOT
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@median mesa We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.

median mesa
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twhoop

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I meant Streamelements

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🤦‍♂️

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Hi,

When I start Fortnite or Rainbow Six Siege my StreamElements OBS Crashes.
Does someone knows the issue?

honest echo
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@median mesa maybe check limit frame rate in game setttings

median mesa
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Already did

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And I'm using a Ryzen 7 3700x and 2080

honest echo
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just with that 2 games?

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on full screen? windows mode?

median mesa
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Full screen

honest echo
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@median mesa try on windows mode

vernal pawn
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My OBS Live isn't detecting any desktop audio, any idea why?

still plaza
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Question about importing to obs live, I try to import my overlays (I have a lot) from SLOBS and it gets to 55 out of 54 files and just hangs.

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any way to figure out what file is being a problem or a log to look at?

honest echo
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@still plaza any file over 30mb

still plaza
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WELP that answers that

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LULW thanks

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I'll double check I get em knocked down or removed. Is there a log I can look at to see which file its trying and failing on?

delicate monolith
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Hi there. I'm using the SE widget for social media. In the preview on your website it shows the bouncing animation in and out. I have set it up properly, yet it is not doing the bounce in/out. any ideas?

tulip hamlet
white spade
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is there a way to save all of you scenes to your profile so if the program has to be reinstalled you dont have to do all the work over again?

kindred fox
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@white spade click streamelements > cloud backup

snow agate
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Hi, OBS keeps disconnecting and reconnecting while I'm mid-stream, I'm using SE and streaming on Twitch, it's done it twice tonight, any ideas? Thanks

steel bladeBOT
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@snow agate Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

snow agate
kindred fox
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Aside from not running as admin, if you’re disconnecting from stream I would investigate your network to see what could be causing the issue

abstract marlin
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Hi OBS is taking up 100% of my CPU. Anyone able to help resolve?

steel bladeBOT
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@abstract marlin 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

abstract marlin
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I have done all of this already, including a full restart of my computer

tulip hamlet
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Please follow all of the bot's instructions, in order.

abstract marlin
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done again.

tulip hamlet
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You did not follow the instructions. This log does not have an output session.

steel bladeBOT
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@abstract marlin 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

abstract marlin
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ah mb

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here we go..

tulip hamlet
abstract marlin
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This is because of the SE overlays I believe

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I'm not even running any games

tulip hamlet
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You can try disabling Browser Source Hardware Acceleration in Settings>Advanced.

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You should also run OBS as an administrator at all times.

kindred fox
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Your CPU is also underpowered

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it's gonna struggle

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it's a 4-core/4-thread CPU....might consider upgrading to a i7-7700 if your board supports it, which will give you a little more oomph in your CPU

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if you can offload rendering to the GPU, it will help

abstract marlin
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This just started happening today. I've streamed for about 100 hours without these issues. I guess I just wont use SE overlays

tender stone
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I just downloaded OBS I thought I set up my hot keys to record but when I went to record my screen all I had was a black screen. Pls help

kindred fox
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Did you add any sources?

tender stone
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Yes the media and the audio

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I actually added my into/scenes as well be hot keys don’t work

kindred fox
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Can you screenshot your obs window?

tender stone
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Not at the moment and troubleshooting advice I can look at later

kindred fox
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If you need to wait until you’re able to troubleshoot I would recommend waiting. There’s almost always someone around, so it’s not like we won’t be here

tender stone
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Ok thanks

kindred fox
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We will get you up and running when you’re ready

delicate monolith
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@tulip hamlet it's not doing it on stream unfortunately.... and in my preview.. not sure what im doing wrong

tulip hamlet
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What browser are you using?

delicate monolith
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google chrome

tulip hamlet
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Looks to be a local issue on your end. Either way, community created widgets are provided as is and it's your responsibility to set them up and maintain them.

delicate monolith
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I get that. just not sure what I can do. :/

tulip hamlet
delicate monolith
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thanks.

steel bladeBOT
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@simple viper Please follow our community rules:

  • No advertisement or stream promotion
  • Respect ALL server members
  • No NSFW/NSFL

Thank you

abstract marlin
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CPU usage goes to 100% when I use SE overlays from a browser source

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GTX 1660 SC, 6gb VRAM

steel bladeBOT
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@abstract marlin Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

abstract marlin
steel bladeBOT
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@abstract marlin 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

abstract marlin
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I deleted all of my SE overlays, because they were the issue. This means I am unable to replicate

shy mountain
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Were they animated themes?

abstract marlin
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Yeah

shy mountain
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Just note that having a 1660 GTX GPU doesn't mean anything if your CPU is an older gen hardware

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Meaning that your CPU is not able to handle so many animated overlays

abstract marlin
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CPU is brand new

shy mountain
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I forgot for a moment i wanted the log to see at your specs

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i5-6500

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this isn't brand new

abstract marlin
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I've streamed with it for 100 hours using these animated scenes with no issues

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until today

shy mountain
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Did Windows update over night?

abstract marlin
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Yeah

shy mountain
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Theres your culprit - Windows updates can fuck up a lot of things

abstract marlin
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lol no its the SE overlays

shy mountain
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even how Hardware functions - hence why a lot of streamers with stable setups dread the windows update

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Trust me - settings revert to default when Windows updates and its random for everyone

abstract marlin
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The lag started before the update, I updated because of the lag

shy mountain
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Right

steel bladeBOT
shy mountain
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And I can tell you that your PC can't handle the animated themed overlays we provide

abstract marlin
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I have used them in the past, but ok

shy mountain
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Either try the above or its your CPU giving out

abstract marlin
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That is enabled

shy mountain
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hundreds of hours of exploitation, can cause normal wear and tear of machinery - PCs are not eternal.

abstract marlin
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I bought this CPU and GPU a month ago

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You think an animated overlay broke it?

shy mountain
abstract marlin
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Yes but I bought it new 1 month ago

shy mountain
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with its factory wrap around it?

abstract marlin
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Yes

shy mountain
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and you have 8GB of RAM?

abstract marlin
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Yes

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I'm thinking the best solution is to not use SE

shy mountain
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I would recommend NOT to use the animated overlays.

abstract marlin
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Okay, i'll give that a go

plush ferry
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Hello. Is there a feature that when, in app, I press "Start recording", "Start streaming" also is activated?

shy mountain
plush ferry
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Thank you

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But that is stream and record

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How about record and stream

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That i'm not sure

lilac ocean
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Isnt it like.. the same thing?

plush ferry
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The reason I'm asking is because I'm not in front the apo right now.....

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Basically is the same thing but......

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If you hit record first

lilac ocean
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yhea, you stream and record at the same time with that setting ticked

shy mountain
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With that option you hit "stream" and it starts recording as well

plush ferry
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Sorry if I seem dumb.... But i get that. I was referring to if hitting Record first does the stream start as well? Or there is no such feature?

shy mountain
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no

plush ferry
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Ok. Thank you.

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😊

steel bladeBOT
tender stone
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How to trouble shoot black screen on a Mac

lilac ocean
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Best to ask in the OBS Community discord, invite above ^

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this channel is only about the OBS.Live plugin, that isn't supported on Mac

sudden ingot
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Is there a command that I'm not seeing that just shows what games are available that people can quickly see?

lilac ocean
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What games are available where?

plucky stone
honest echo
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@plucky stone Hi , what exactly is the issue=?

kindred fox
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You didn’t add any sources

plucky stone
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sorry it was the flickering ui. but i restore the nvidia conctrol panel and is fixed

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thank you anyway

honest echo
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@plucky stone glad to know, next time just ask in one channel and please be patiente 🙂

plucky stone
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@honest echo sorry next time ill do, i just saw helpdesk afetr posting

brave dust
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if i was to download and start using streamelements obs live can i copy all of my scenes etc to the s.e version?

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just noticed the integration with stream deck and it looks awesome

honest echo
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@brave dust remember that obs.live is a plugin for OBS so you will be able to do exactly the same thing as OBS + more 🙂

brave dust
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i never knew that

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i'm an idiot

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thank you x

wispy pasture
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I need a hand with something if someone is available/willing

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i've got an overlay that has a spot for follower, subscriber, top cheer, and top tipper labels, but i dont know how to get them to work 😦

lilac ocean
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double click on the widget over at the overlay editor

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like on the follower or subscriber

rugged quail
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Can anyone help me please ? im tryin to set up a cheer overlay in stream elements but when i go to change it to the one i want nothing changes

wooden talon
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so im attempting to use a stinger transition but it keeps switching to a different screne behind the stinger before it transitions to the correct scene

plain sonnet
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if you click on the cog for the stinger, you can adjust based on time or frames when the scene should switch

wooden talon
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right but its switching to a total of 3 screens, the one im on, a different one and the one i selected to change to

plain sonnet
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i would check your hotkeys and/or streamdeck to make sure only 1 scene per keybind is selected

wooden talon
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i do it manually. no keybinds

steel bladeBOT
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@wooden talon 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

plain sonnet
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do a quick recording of this happening and upload the log here

lilac ocean
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Have you followed the steps from the analyzed log as well?

digital solar
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hey all, is there a way to record without overlays in obslive?

wooden talon
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i dont understand how i can have encoder overload. im using nvec? equipment is new. my isp is a little sketchy

plain sonnet
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theres nothing in the log that i can see that auto switches, however there is a constant repeat of source settings,

there is also some entries that i havent seen before that "look like" COMM or system messages.

the best thing would be to post this log in the obs discord and ask there.

also your gpu isnt setting up correctly in the log,
always run obs as admin

neat sierra
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when i go to put a browser source overlay into my obs it doesnt work and just stays on a black screen, can anyone help please?

wooden talon
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what is a constant repeat of source settings? what isnt it setting up correctly exactly?

neat sierra
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?

steel bladeBOT
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@neat sierra To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

neat sierra
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okay ill try it again, thanks

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ive just done what youve said multiple times and it is still showing a black screen?

steel bladeBOT
neat sierra
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yesss its worked now ty!!!

mint gate
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How do I enter my stream key for OBS live?

neat sierra
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ive been saying thanks to a bot

mint gate
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I've been trying to figure this out for an hour. Idk why it's so hard...

wary dew
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Settings > Stream

mint gate
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I went there.

wary dew
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if you are connect already then disconnect and try again

mint gate
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ok

kindred fox
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like so

wary dew
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i know your key now

mint gate
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ok thank you

wary dew
honest echo
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ive been saying thanks to a bot
@neat sierra and he say "you're welcome" just a little shy 🙂

sudden ingot
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@lilac ocean sorry got pre-occupied, but the chat games the bot offers

haughty mulch
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Hey im having issues with my audio input & Mic/Aux in OBS.Live. Was streaming with early in the day with no issues. I ended stream and did a few things for the day. Tried streaming the same night to realize my Audio Input is only being picked up on the bottom half. When I would speak my chat couldn't understand me. I then unplugged my mic, and plugged in my headset mic. It had the same issues! I then hopped in a discord voice chat and my friends could hear my voice clearly... I have a Blue Yeti microphone, and have tried almost everything to fix this. Another odd thing is that it is happening in both OBS Live and Streamlabs OBS. Heres a screenshot where I circle the audio thats only being picked up on the bottom half. Please help me 🙂

sudden ingot
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@haughty mulch re configure audio on obs, tried that?

haughty mulch
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@sudden ingot how do i reconfigure the audio? FeelsDankMan

sudden ingot
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OBS -> Settings -> Audio

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@haughty mulch

summer pecan
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Guys a few days ago i asked help cus the alerts where lagging when coming out, and you said to uncheck enable browser source hardware acceleration (since i had it checked) and try it out.
The problem came back again as the new alerts do lag but the old ones i had time before didn't.
for example i have 1 notification general for the donations and one special for 4.20€, the general being old didnt lag and the new one did, only when replayed it actually was normal.
Sooo...i am still a bit confused, how can i do to solve?

sudden ingot
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Also this, make sure that whichever Track you've set to be played on stream is also selected for mic

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(mine is track 6 as you can see)

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@haughty mulch did it work?

haughty mulch
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I disabled all of my audio devices and applied, then redid all of them and applied. Didnt work. I dont know what the tracks are, could you explain that to me?

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@sudden ingot

sudden ingot
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And these options here you can get by clicking the cog in the Audio Mixer and selecting "Advanced Audio properties"

haughty mulch
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Not working, what do I need to do with the tracks?

sudden ingot
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Stream still can't hear ya?

haughty mulch
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The audio has been there but only half of it and it sounds really bad

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Would you like me to go live as an example we can chat on twitch?

sudden ingot
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Yeah if ya don't mind 🤔

haughty mulch
sudden ingot
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🤔

kindred fox
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What microphone are you using?

haughty mulch
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@kindred fox blue yeti

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it also didnt work on my other headset mic

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we are stumped

kindred fox
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Can you screenshot your mic properties in windows for me?

wary dew
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@haughty mulch no links to channels allowed in this discord, could you please remove it?

haughty mulch
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@wary dew sorry!

summer pecan
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i am still having issues, and cant fix them even if testing they wont show the issue

kindred fox
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So some overlays are working and some are not?

summer pecan
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the overlays work fine, some alerts do lag and others dont

sudden ingot
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These audio issues with the mic that @haughty mulch is having are sooo darn weird

haughty mulch
kindred fox
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Uncheck that box

haughty mulch
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@kindred fox

kindred fox
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Uncheck that allow exclusive control, then relaunch obs

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@summer pecan some overlays work and others don’t?

summer pecan
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@kindred fox the alerts where lagging when coming out, and you said to uncheck enable browser source hardware acceleration (since i had it checked) and try it out.
The problem came back again as the new alerts do lag but the old ones i had time before didn't.
for example i have 1 notification general for the donations and one special for 4.20€, the general being old didnt lag and the new one did, only when replayed it actually was normal.

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the overlays work perfectly except for the alert box wich has this issue

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the old alerts i had from long time work, the newer i make doesnt

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and lag

kindred fox
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are you using custom animations for your alerts?

summer pecan
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um like?

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what you mean?

sudden ingot
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@kindred fox Didn't do stuff at all for him, we've tried that as well as changing what port the Mic is using

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along with essentially changing all the mic settings

kindred fox
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one second

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@summer pecan are you using a Theme from the dashboard or did you upload custom alerts?

summer pecan
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no the alerts are made by me

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not custom

deft tinsel
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hi is anyone swedish? my english is pretty bad

summer pecan
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and no i used back a theme but i modified everything on one

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the one where i made the overlay with the original alertbox tho is not made from a theme

kindred fox
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So you made your own animations for your alerts?

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When you created them what format did you make them?

summer pecan
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yes, soem are gifs with audio and made separate videos and videos+audios

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the ones reccomanded and the only that worked, mp3 and mp4

kindred fox
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You might try putting the audio and video together as a webm file instead

summer pecan
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they still dont work, as some are videos with audio

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even before some where originally toghether i tried to separate them to see if it may work

kindred fox
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Were they webm?

summer pecan
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no still mp4

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mp4 and mp3

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i did had a mp4 viudeo for a donation and worked

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tho others dont

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and they are made the same

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they are all mp4

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shoudl i make all in webm? @kindred fox

grizzled garnet
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So i've got a small issue, my Browser Sources are not loading on Obs.live or Obs Studio, from Stream Elements. They load fine when launching from overlay editor but nothing is showing up when adding as a browser source. Any thoughts? I've tried launching Live as admin and uninstalled/reinstalled the program

rugged quail
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Try playing around with enabling/disabling hardware acceleration

summer pecan
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already done that @rugged quail in both they lag

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it was the first thing they told me to do, and still lagged

rugged quail
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was referring to @grizzled garnet

summer pecan
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oh ok sorry

rugged quail
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In your case, I'd convert the mp4's and mp3's into webms

summer pecan
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oof, ok

grizzled garnet
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Will do @rugged quail

ocean isle
#

Where to add overlay link in obs

steel bladeBOT
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@ocean isle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

ivory ether
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Hey everyone. So here's the problem I have. I am using a Mac desktop. I have an overlay and animated banners that I got through Own3d.com, but everything else donations and such is through Streamelements. What I can't figure out is how do I get either import my own overlays and banners to Streamelements or how to link my donation alerts from Streamelements into my OBS. I would like to download Streamelements to my Mac but I can only find a download for Windows.

kindred fox
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OBS.Live (the OBS Studio plug-in) is currently only available for Windows. You can use OBS Studio for streaming on a Mac

tribal oriole
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is there no live view couint built into obs live??

wicked rapids
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is there a reason that all of a sudden my obs is using a very high percentage of cpu? it was not doing this 2 days ago.

torpid ridge
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I need help 😩😩

rugged quail
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I am sorry to be a pain but cansomeone help me out am having problems resizeing my video window and the weidgets

sand gull
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I have very little upload speed and have to stream at 1280x720, this is what happens when I upload a StreamElements overlay on OBS.Live with my Base Canvas also at 1280x720

rugged quail
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overlay seems a bit bigger

sand gull
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And this is what happens when I upload the overlay at 1920x1080. So I need a way to resize the overlay before I upload it and I can't figure out how to do that.

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it's a lot bigger

rugged quail
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what's the browser source size tho?

sand gull
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idk how to check or change that

rugged quail
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right click -> properties

sand gull
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right click on what?

rugged quail
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on the browser source

sand gull
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I don't know what you mean

rugged quail
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right click on the browser source on OBS

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and select properties

sand gull
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those are the same measurements I already gave you

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pic one is 1280x720 and pic 2 is 1920x1080

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the overlay is 1920x1080 to begin with before I upload it, and that's what needs to change for me to ever start streaming

kindred fox
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@sand gull What is your stream output resolution?

sand gull
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1280x720

kindred fox
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OBS Canvas resolution?

sand gull
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1280x720
that plus uploading the overlay at 1280x720 resulted in the first pic

kindred fox
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Okay, so your monitor is 1280 x 720p?

sand gull
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no...

kindred fox
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So in your OBS Settings under the Video section, screenshot that and post it here

sand gull
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but according to Twitch I can't stream at any more than 1280x720 because of my internet

kindred fox
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screenshot it and post it here

sand gull
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OBS base or OBS.Live?

kindred fox
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Click the settings button in OBS

sand gull
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omg I haven't gone into my base OBS settings

rugged quail
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If you get time Could I ask a few things about OBS please am having a problem resies the canvus and widgets

kindred fox
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then click where it says "Video"

sand gull
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wow I'm dumb

kindred fox
#

then make sure the "Base Canvas" is 1920 x 1080, and the output resolution is 1280 x 720

sand gull
#

OOOO thank you!

#

I'll make sure OBS base and OBS.Live both have those settings thank you

#

❤️ ❤️ ❤️

orchid rose
#

Hiya! This has probably been asked 1000 times but I can't seem to find an answer on YT or in FAQ. I've made all my scenes in OBS.Live, is there a way to import them to the Overlay dashboard browser? Or better yet, how am I able to setup my alertbox & such in OBS.Live?

silent quarry
#

hi there I am still having issues with stuttering SE browsersources in regular OBS 😦

steel bladeBOT
silent quarry
#

@steel blade yeah this unfortunately does not really help. if Hardware accel is on, nothing is shown. if I disable it, the Footage of the Browser source stutters. The Browsersources of another Site works perfectly without HW accel. tho

orchid rose
#

Didn't help me either

silent quarry
#

can I maybe reinstall the Browserplugin? I doublechecked it with another site, some elements are not even shown and on SLOBS everything is working fine

#

I'll let you know @orchid rose if the Plugin reinstallment helps

orchid rose
#

My question is how can I import everything I did on OBS.Live to the Browser overlay editor. There's no import for their own software, just everyone elses.

steel bladeBOT
#

@orchid rose To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

orchid rose
#

Wrong direction. I need to add them to the browser editor

kindred fox
#

if you have the assets, you can go into the overlay editor and select insert > Image/Video and upload your graphics

#

Did you by chance watch any of the Youtube videos linked above?

#

I would start there as there is a lot of information for people who have just moved to the platform

silent quarry
#

I reinstalled the obs Browserplugin manually into the rootfolder - now it works with hardware acc. enabled and disabled as well but is still a bit stuttering

fickle vessel
#

Hi there, I'm having an issue where I try to add my Mixer Channel to my account that I have all my Twitch overlays on, but when I do so it says the account ( my mixer account) has already been claimed. Any ideas?

steel bladeBOT
#

@fickle vessel Account Merging - Please note:

  • Merging accounts only allows faster ways to switch between accounts
  • Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
  • Merging accounts allows duplicating/sharing overlays between the accounts
    If you understand the limitations of merging and want to proceed, please find the JWT tokens (!jwt) from both accounts you want to merge and you will be directed to DM them to a staff member.
orchid rose
#

Hi @kindred fox - yea I’ve watched a bunch and looked on other sites/sources as well. When I try and use the text editor, my font (which is a google font) doesn’t change size and actually reverts back to another font.

kindred fox
#

are you clicking the save button?

orchid rose
#

Yep! Like I drag the text box and as I’m dragging it to increase the size, the font turns back into another font

kindred fox
#

Where are you dragging the text box?

orchid rose
#

The resizing corner

#

Bottom right

kindred fox
#

screenshot what you're doing

fickle vessel
#

Which staff member do I contact for merging accounts?

kindred fox
#

one second and we'll get you in touch with the right person

fickle vessel
#

Ty!

orchid rose
#

I clicked Dynamic sizing so it would change with the textbox size, but it doesn't

midnight plank
#

hey my OBS just recently started to not finish a recording

#

any tips?

#

stays stuck on "stopping recording..."

steel bladeBOT
shy mountain
#

@fickle vessel me

#

@orchid rose the dynamic size works on the text to resize within the box, not the box it self

ebon temple
#

wenn i try to stream it says "invalid path" any tips?

shy mountain
#

Most likely missing a recording path

ebon temple
#

nah, the streaming key didnt got inserted

barren matrix
#

I have created my own overlay to copy and tweak for different games/scenes but for some reason it can't be copied. It keeps spinning on duplicating overlays...

#

When I copy another overlay I have created it works fine - any ideas?

shy mountain
#

logout, clear cache and login and try again

barren matrix
#

logged out, cleared cache and retried, no change, same error. Can Cookies be the problem?

shy mountain
#

What is in the overlay?

barren matrix
#

graphics, widgets like recent sub/follower/donation, sub/follower goals, event log

#

Do you want a complete list?

shy mountain
#

not really

barren matrix
shy mountain
#

I'll take a look in a bit.

#

Can you let me know the name of the overlay?

barren matrix
#

the link?

shy mountain
barren matrix
#

Desktop overlay

shy mountain
#

ok will take a look in like 20 or so minutes

barren matrix
#

sure thing, thanks!

shy mountain
#

Im poking the devs on this

barren matrix
#

cheers

rugged quail
shy mountain
#

you hit the key you want to use to show the source

#

you can use the same key to hide the same source

rugged quail
#

But then i need to click the button twice

#

I wanna hold it down to show then release to hide

shy mountain
#

I don't think there is an option for that

rugged quail
#

😦 It works on slobs

#

But this is better

#

Bruh

shy mountain
#

Do note that OBS.Live is an addon for OBS Studio

rugged quail
#

Im aware

#

Idk why obs doesnt just have push to show like slobs

short crow
#

Hi. I tried to stream destiny 2 gameplay to facebook yesterday just to check how things work. My internet speed is 20Mbps but the streamed video was so blurry. Can someone help me identify what im doing wrong here ?

#

I'm completely new to streaming BTW

lilac ocean
#

its because of the low bitrate youre using

#

try upping it to 4000 or 5000 instead of 2500

short crow
#

Ok, I have some doubts about the rate control, encoder, and rescale options. Should I change those ?

#

My CPU usage was at 100% while I was streaming yesterday

lilac ocean
#

oh thats not to good

#

can you get me one of these:

steel bladeBOT
#

@short crow 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

short crow
#

Ok

lilac ocean
#

then we can see where the issue is coming from

short crow
#

I'm running the game on max setting and has turned off 'vsync' for more FPS in-game.

lilac ocean
#

hmm there doesnt seem to be anything wrong in the log, I'll let someone else take a deeper look into it

short crow
#

Ok so, I'm guessing streaming while the CPU usage is at 100% for awhile can be problematic ?

#

I streamed for 1 hour yesterday

shy mountain
#

You are trying to stream at 1080p60fps

#

that is taxing on the PC and not recommended to do

#

plus your bitrate is 2500 - not enough for encoding 1080p60fps

#

and it seems you just clicked on "start stream" and then stopped 20 minutes later

#

or

#

wait

#

a minute later

#

i'm mixing up the time stamps

#

Thats not enough to gauge a PC setup

#

I would suggest to do a 5 to 10 minute stream

#

and play a game or something during that

#

to make a better log file

short crow
#

Ok

#

So should I change the settings to better state or just stream and get the log file with the same settings I did yesterday ?

shy mountain
#

I would suggest 720p60fps

short crow
#

Thanks! I'll check them and get the log files within 1 hour.

shy mountain
#

it matters - the NEW one is imo the better encoder between the two

#

without going into technical stuff as to why, its def. the better one

short crow
#

Ok

short crow
#

My apologies, it went on for 30 minutes

shy mountain
#

its still on 1080p

rugged quail
#

Am sorry to ask for a thrid time (hopely it can be fixed ) I am having problems in oBS witht elive plug in rezieing the wiedigts and pervwiw box

#

Please can someoen help

shy mountain
#

elive plugin?

vivid willow
#

Hello friends, hope everyone's doing great whipLove
One question. I have my stinger transition (500-600Mb avi file) saved on my HDD instead of SSDs. Can it be the reason why it's lagging? It's barely working. OS is on M.2 SSD.

rugged quail
#

L=Was an e put in by mistake

shy mountain
#

@vivid willow perhaps

rugged quail
#

sorry a little dislexic

#

E even

shy mountain
#

ah, I see - well what exactly is the issue with resizing widgets?

#

is it the sources in OBS or the widgets in the overlay editor it self?

rugged quail
#

the canvas will not rezie and widiets such as the chat and media selcet will nto resize thesesare theinterface ones nto the overlay so yes sources

shy mountain
#

I might sound like a broken record, so a simple yes/no answer would suffice for my next questions 🙂

rugged quail
#

I have it is set to the resolution of my monitor 1920 1080

short crow
#

OMG 🤦‍♂️ I forgot to change that. This is how I failed in accounting test 😆 I'll try again.

rugged quail
#

WOuld it help if i took two screen shots to show you what i mean

shy mountain
#

Ok and the overlay doesn't fit that canvas size?

#

i mean sure why not

rugged quail
#

it fits but am finding the OBS user interface cann ot be resized

shy mountain
#

Aaah, I believe the audio mixers being positioned like that locks the max height of the dock, but there is an absolute limit to how much you can make it small(the bottom portion)

rugged quail
#

thank you it is the audio am trying to resize

#

just a case of haing major problems moveing thr panels about and resizeing them is there away to reset it as it used to be eve

shy mountain
#

Im trying to find the option on how to flip the audio tracks

rugged quail
#

I right click that and it shows up downor left to right

shy mountain
#

this is the maximum

#

If you were referring to reseting the UI -> View -> Docks -> reset UI

rugged quail
#

Thank you for goign through this with me I though i had broken it

shy mountain
#

no worries

short crow
#

And how does it affect the stream video ?

rugged quail
#

KeiZar thank you again i apreachate the help a lot

#

I have mine set on Binlinar (blurry is scaled)

#

But i have poor hard wear

#

Would it help if i showed you mys team witht hat in play Summer

shy mountain
#

I have it set to Bicubic - thats how by deafult OBS got installed and I haven't touched it in all honesty

short crow
#

Oh

rugged quail
#

I think there is a autoset up option as well for stream am not sure

short crow
#

Yes, @rugged quail That'd be helpful, thanks !

#

And another thing is, I accidentally streamed for the log in 1080p last time and the streamed video was only 720p. Shouldnt the streamed video be available to view at 1080p as well ? Im completely new to this stuff.

steel bladeBOT
#

@short crow 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

short crow
#

Just making sure. In 'video' tab, only the 'output resolution' needs to be changed to 720, right ?

shy mountain
#

yes

rugged quail
#

I am nto sure on that

#

I also need to remove my link nto faire on others

short crow
#

No worries.

rugged quail
#

thank you for allowing that temproy

short crow
#

Is it 720p now ?

shy mountain
#

yes

short crow
#

So....is everything working how its supposed to be or... ?
While I was streaming in 720p, the CPU total usage was 70-80%

#

Among the CPU #'s divided, some were below 50 and some where above 85%. Like, CPU #1, CPU #2, etc.

#

Is it normal?

shy mountain
#

While streaming? yes

#

it also depends on the game you are streaming

short crow
#

Oh

#

I was streaming Destiny 2

#

on max graphics

shy mountain
#

I would suggest to use medium settings

#

it might help the CPU

short crow
#

Will increasing the bitrate from 4k to 5k result in increased video quality ?

#

while still in 720p

shy mountain
#

yes

sterile night
#

Im having a problem with the recent update where my overlays dont want to load and the activity feed and chat are just white

barren matrix
#

@shy mountain I'm not sure if devs have looked into the duplication bug, but I just removed the kappagen widget and now I could copy the overlay

shy mountain
#

yea they found it was the kappagen

#

because of an emote inside it

sterile night
#

should I reinstall obs?

#

now my whole screen has gone white when I try use obs live

#

Im just going to reinstall again

short crow
#

I just tried to stream it and it looks better than yesterday. Should I increase the screen resolution or the bitrate for better quality video with 20MBps internet speed ? Or what's the best bitrate I can use to stream without buffering with 20 mbps ?

lilac ocean
#

Thats all really personal settings, since no connection is the same, however, feel free to play a bit with it

#

id say max 4000 bitrate

#

Have you logged out and in again yet? @sterile night

sterile night
#

Yes

#

I am just going to try reinstall again

#

and if it doesnt work ill send a screenshot

steel bladeBOT
#

@sterile night If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
lilac ocean
#

tried that already? ^

sterile night
#

it broke after I updated it

#

but ill try that

#

I did that but it didnt fix it

#

now everything is just white and I cant login

#

Thats where I am trying to login

#

normal obs is working fine

#

only goes like this when I switch to obs live

lilac ocean
#

did you follow all 5 the steps?

sterile night
#

Yeah

short crow
#

Thank you very much guys ! I really appreciate your helps 💜

lilac ocean
#

No worries Summer!

#

and I'm gonna ask around for you Nobro

shy mountain
#

@sterile night Something is blocking OBS from loading the pages

#

can you access our website and twitch?

sterile night
#

yeah

#

they loading fine

shy mountain
#

then something is blocking OBS

#

like anti virus or firewall

sterile night
#

ill close my antivirus and try again

#

I turned off my antivirus and firewall and its still doing the same thingf

shy mountain
#

I would suggest to whitelist the entire OBS folder in the anti-virus @sterile night

#

and firewall included

sterile night
#

will do

#

im also just going to reinstall everything including my profile thankfully my overlays are all on streamelements 🙂

sterile night
#

I think I am having isp issues

shy mountain
#

or router might be blocking it

sterile night
#

Ive checked my routers aswell and I see no issues there

#

my isp has had a history of blocking things before

shy mountain
#

Where are you from btw?

sterile night
#

South Africa

shy mountain
#

Ok, will poke the devs

#

if they can check on something

sterile night
#

We have had some cable issues recently but I dont know if that is the issue if I can load both the stream elements website and twitch fine

#

Im gonna use streamlabs for now with ground control and streamelements overlays

#

I moved from streamlabs before because I dont like the look of streamlabs

lilac ocean
#

Slobs will likely block out our overlay @sterile night since we are competitors

#

it has happened in the past

sterile night
#

it is working kekw

lilac ocean
#

Then you are one of the lucky ones! PogChamp

quasi snow
#

you can also use vanilla obs studio

sterile night
#

vanilla obs doesnt want to work either

#

ever since I updated

faint charm
#

Yeah mine isn’t working either

#

Keeps saying obs studio has crashed since the update

steel bladeBOT
#

@faint charm A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
faint charm
#

Okay

split jacinth
#

Can anybody help me. I cant record my screen for some reason

#

Pls help

#

<@&382267076632379392> Pls help on how to record my gameplay, I tried all the diffrent capture things and none of them work

sterile night
#

what game are you trying to record?

lilac ocean
#

@split jacinth can you show me one of your captures with the settings?

#

best would be to either use display capture or window capture

split jacinth
#

Its just black

honest echo
#

have you try Windows capture?

split jacinth
#

yea

lilac ocean
#

and with what settings have you tried the Window capture?

split jacinth
kindred fox
#

Are you on a laptop by chance?

split jacinth
#

Yes

#

I am

steel bladeBOT
#

@split jacinth Due to the way laptops are designed, your system must be configured to run OBS on a specific GPU, depending on the type of capture you are trying to do.

For Game Capture and Window Capture (recommended), your system must be configured to run OBS on your laptop’s high performance GPU (default); for Display Capture, your system must be configured to run OBS on your laptop’s power saving GPU (iGPU).

If you are running Windows 10 1903 or newer, use this guide for instructions on how to configure your system: https://github.com/obsproject/obs-studio/wiki/Laptop-GPU-Selection-Windows-10

For instructions on configuring an older version of Windows (you should consider upgrading), use this guide: https://obsproject.com/wiki/Laptop-Troubleshooting

split jacinth
#

Thanks

faint charm
split jacinth
#

It didnt work

#

This is annoying I just wanna stream. Maybe my laptop isnt good enough. I´ll try and get some money for a good pc. Thanks for the help tho, I really appreciate it :))

lilac ocean
#

@faint charm I'll get someone to analyze that log for you

faint charm
#

Thank you! It’s only been happening since I updated and I’ve had it about 20 times in a row, I even deleted the app and reinstalled

lilac ocean
#

That is weird indeed

faint charm
#

Your not kidding, slightly irritating because my husband kicked off at me for not streaming like wtf am I meant to do🤷‍♀️😂

lilac ocean
#

hhahah yhea exactly, I'm sorry that it's happening and am currently waiting for someone to come with a solution to it, thanks for your patience SEheart

faint charm
#

It’s okay🥰 thanks for the help

plain sonnet
#

@faint charm does it happen every time you open obs?
can you try running obs as admin to see if it starts

faint charm
#

Yeah it’s every time I open it

#

Give me an hour or so and I’ll try it that way (just gotta sort my little ones out and stuff)

plain sonnet
#

no worries

hollow timber
#

Hello, I was wondering if there is any kind of procedure or form to fill or something to do to be able to share some of my overlays with my community ? I know it require a "specific accreditation" of some kind and I was wondering if there is a way to get one?

silent quarry
#

btw I fixed my Problem with the stutteing/choppy Browsersource. the problem occurs as soon as I use any further docks with browserintegration (like Twitch chat etc.) disabeling these Docs make everything work flawlessly again!

glossy dagger
#

Ummm.... over time of leaving OBS.Live running my streamelements bot leaves other than re-opening the program is there a way to refresh the bot?

lilac ocean
#

you can part and rejoin the bot from our website

glossy dagger
#

okay restarted OBS.Live (as administrator) and I keep having to relink my twitch opening OBS.Live

lilac ocean
#

That is apart, let me ask around for you if anyone knows what's causing that

glossy dagger
#

thanks

warm thorn
#

Hi folks. Having a bit of trouble with the Instant Replay stuff, hopefully someone can help.

#

I've set it up in OBS Studio (I assume it's OBS.live though because I can see all my lovely SE stuff?) but it's not working as expected. I'm trying to create a multiaction button on my Stream Deck that'll switch scenes to an "Instant Replay" scene, show the last 10 seconds, then flip back to my default view.

#

Right now when I hit the button, it flips to IR scene but then does some real wonky stuff. Like it'll get confused on which replay.mp4 to play maybe?

charred oar
warm thorn
#

I did see that, I'm actually part of that Discord and Fyrewire himself directed me to this...

https://www.obs.live/articles/2019/10/4/b6zieupip1h45bgewyvp6gamwube7g

#

I assume because with his widget, you need to do a !clip chat command. But I'm just looking for only myself (the broadcaster) able to do it at the push of my deck button.

daring belfry
#

hrm... oaky i dont know if im correct here ... text scrolling in my overlay doesnt work... does anyone know how to fix that? 😦

steel bladeBOT
daring belfry
#

thanks!

split jacinth
#

I need help to set up alerts using streamelements please

#

!alerts

steel bladeBOT
wary dew
empty sentinel
#

Hey does anyone know if there is charity compatibility with streamelements like if people donated to a charity page it would show up on my stream?

stark raven
#

Hi! Does anyone know which version of CEF is used in OBS.Live for browser source?

midnight eagle
#

soo y does this do this? seems to distort when I jiggle my cursor around the activity feed

steel bladeBOT
#

@midnight eagle Please follow these steps:
close OBS,
open the Nvidia Control Panel,
in the left menu select "manage 3D settings" and then under the list of options (right panel) press "restore default settings",
Start OBS again.

midnight eagle
#

oof I just changed those to potentially help my PC lol

#

but if u say so Support Ai BOT lol

vital notch
#

hello all i am in the process of switching over to SE obs live and ive found an overlay i wish to use. I see where the camera image is suppose to go but do i add it in the overlay editor so it is still just one source or do i add it in OBS live?

chrome nebula
#

well if you add it in the overlay editor it will update the link which will change the overlay in obs live, i tend to change it on the overlay editor as its easier for me but its upto you

vital notch
#

thank you for the response

#

i am use to obs been streaming for over 5 yrs now but not use to SE

#

i like the idea of using the overlay editor as it would keep it as one source but not sure how to add my web cam into the over and cant find an answer among the prepackaged youtube videos

chrome nebula
#

oh are you on about your actual webcam or the webcam overlay picture?

vital notch
#

the feed from the actual webcam

chrome nebula
#

ah ok, that will have to be on obs live

#

as another source

#

and just line it up to the overlay

vital notch
#

ok cool i know how to do that i just thought the whole one source applied to webcam and such thank you so much

chrome nebula
#

yeah would be cool but it would probably be very slow and would most likely not match up with your mic audio as it wouldnt be directly on obs live but would take a few milliseconds to go through the overlay onto stream

bold oasis
#

Hi I have a problem with my obs or streamlabs, the window capture or game capture only show black screen, any way to fix this?

chrome nebula
#

have you chosen the right window or the right application?

bold oasis
#

yea im pretty sure i chosen the right one

#

i don't have this problem before reinstall window

chrome nebula
#

when u use a game capture, you have to then make it display a certain application then the next drop down menu, you choose your game or application

honest echo
#

@bold oasis by any chance you use laptop?

bold oasis
#

nah im using pc

honest echo
#

good to think you have nvidia GPU?

bold oasis
#

yes

honest echo
#

is OBS running with admin rights and with GPU ?

bold oasis
#

yes

#

wdym by run with gpu?

#

i added obs in program settings

chrome nebula
#

@bold oasis can u show me the game capture source that youve setup and i can see how similar it is to mine?

bold oasis
#

after checked it worked on OBS but not streamlabs

chrome nebula
#

i dont see anything different to mine,thats weird

honest echo
#

@bold oasis Well we can't help you with SLOBS, we dont have the tools to do it, this is StreamElements Discord

bold oasis
#

Ty anyway it worked now

wind gulch
#

How to fix this>

honest echo
#

@wind gulch have you update you video drivers?

wind gulch
#

Yes

#

also reset all control panel settings and deleted the cache folders

honest echo
#

i read something about this

#

brb

wind gulch
#

Ok thanks

wind gulch
#

Problem is i already reset my control panel and it still occurs

honest echo
forest relic
#

Hello...are stinger transitions an option in OBS live? I only have fade and cut listed

toxic fern
#

@forest relic No. Those are managed through actual OBS.

kindred fox
#

Well, yes, but you need to provide your own stinger

#

Clicking the plus in the transition panel, you can select stinger which will allow you to set a custom stinger

vagrant trench
#

having issues with the media request skipping some songs completely, and other songs it sorta skips through them, plays a bit of it, skips, plays some more and then bounces to the next song. have tried reinstalling, reset defaults, disconnected twitch and reconnected, running in admin mode, dont know what else to do

shy mountain
#

Do you have the MR page from the dashboard open?

#

as well as OBS.Live's MR dock?

vagrant trench
#

yes

shy mountain
#

Do not use both locations at the same time.

#

Only use either the dock or the webpage

vagrant trench
#

k

#

and that should fix it?

shy mountain
#

Should fix it, yes

vagrant trench
#

okie ty

tall helm
#

heya new to the streaming scene, was wondering what is the difference between streamelements and streamelements OBS.Live?

shy mountain
#

Umm...OBS.Live is made by streamelements?

#

I think you wanted to type something else in the question right?

tall helm
#

I was gonna download streamelements than on the same official site I saw a "new obs.live" and tried to find info on it.

#

I am guessing streamelements is browser? and obs.live is installed with streamelements benefits?

steel bladeBOT
ruby yoke
#

For nVidia drivers, turning on image sharpening in Control Panel 3D settings will have the "artifacting" effect in OBS that Jayden D. "Recipe" was having

steel bladeBOT
#

@ruby yoke Please follow these steps:
close OBS,
open the Nvidia Control Panel,
in the left menu select "manage 3D settings" and then under the list of options (right panel) press "restore default settings",
Start OBS again.

ruby yoke
#

I was giving a troubleshooting suggestion

lilac ocean
#

Droids, right ;p

ruby yoke
#

I have a bot on one of my servers that greets everyone active every 5 minutes

daring belfry
#

does obs.live offer an "just in time configuration" of the overlays made from streamelements? (currently i have to do these on a different browser, click save, check if it is okay, no? - repeat)

shy mountain
#

Im not sure what you are referring to ASpikaThonk

#

more details?

daring belfry
#

hrm i'm trying to do a reference to the streamlabs one: Streamlabs hast "streamlabels" integrated. There you just click on a "add to scene" button, there you can choose , for example , alerts and can change those alerts right IN the streamlabs obs app. you dont have to go into the browser to change the alerts/chat etc there, you all have it right in your app.

lilac ocean
#

Our overlays have to be edited over at the website indeed, but then you can access them everywhere, since they're stored in the cloud

#

The whole thought about that is, if your computer crashes or anything, you can just pull your overlay link to your new computer and you're done

daring belfry
#

i know, i was hoping that obs.live has an built in integration, that allows building of the overlay directly in the app (just like slobs has) - btw: do the streamelements overlay support multistreaming? (even with 2 different twitch channels at the same time)

onyx vessel
#

is anyone having issues installing the stream elements stream deck plugin?

shy mountain
#

@daring belfry yes -> right click the browser source -> properties -> open editor

#

@onyx vessel What is the issue you are facing?

onyx vessel
#

@shy mountain I can't install the stream deck stream elements plugin, I used to have it, and it stopped working ever since the latest update on the 18th of feb, I have tried to re-install streamdeck software, new profile ect, I can install other plugins, just not the streamelements one

shy mountain
#

Whats the version number of OBS.Live? (lower right corner of OBS window)

onyx vessel
#

19.12.17.537
i dont think it is a obslive issue though,
when i try to add the plug-in, it refuses to install,
so as an example, i click more actions , gop to streamelemtns obs.live
click install,
a blue bar appears, as if it is downloading and installing,
but then the install button just re-appears, the tab isnt in streamdeck or even unticked

shy mountain
#

can you record the process please?

onyx vessel
#

should i dm it to you?

shy mountain
#

sure

daring belfry
#

@shy mountain will test it as soon as i'm at home

tropic portal
#

hi! i accidentally clicked on Resize output (source size) for my video source and i can't figure out how to undo it 😄

quasi snow
#

control + z didn't work?

tropic portal
#

control z doesn't seem to do anything

quasi snow
#

I misread xD

#

thought u meant on a source, isn't it just something you untick?

tropic portal
#

no unfortunately

#

but yes it's on a source

#

so it's my camera

#

i right clicked on it and accidentally did resize output

#

clicking on it again doesn't help

quasi snow
#

there should be a reset somewhere, at least for other sources there is, can't check it since I'm at work

#

was the source full screen?

tropic portal
#

no but i did something to the preview as well

#

the preview is larger

#

i think i figured out the camera source but now it's not fitting to the preview

#

OK NVM i figured it all out! 😄 now for my real question- the reason that i started messing with settings for:

#

the game capture won't recognize mass effect for some reason

#

i tried deleting and recreating the game capture, restarting computer, restarting game etc.

lilac ocean
#

Have you tried window capture instead of game capture?

#

some games don't work with Game Capture

tropic portal
#

i tried that but it didn't show up as an option

#

i'll try it again though i just restarted my computer

quasi snow
#

sorry something else got my attention, tried running obs as admin?

tropic portal
#

nope! will try that now ^^

#

ah it's working!! thank you ❤️

lilac ocean
#

There we go! Enjoy SEheart

stuck maple
#

Anybody know how Sacriel does this: He makes his webcam slide down, like an elevator motion. Is this an obs.live plugin? It would be great to have a button on stream deck to do this. And to then elevate yourself back onto the screen

tender python
#

probably the motion plugin

stuck maple
#

(The only way I can think of is setting up 20+ scenes and having stream deck switch to each one, with the cam looking like its sliding down)

tender python
#

if it's a scene switch or hotkey, 100% motion plugin.

stuck maple
#

Oh, sick

slow mortar
#

anyone on mac have issues with the new obs 24.0.6 stalling out i cant seem to fix it

lilac ocean
#

OBS.Live, our plugin to OBS.Studios, isnt on Mac

stuck maple
#

@tender python Can the motion be triggered via streamdeck?

gaunt basin
#

Just downloaded OBS and StreamElements live. Even with the videos can't figure how to get started.

lilac ocean
#

What are you getting stuck on Doc? 😄

gaunt basin
#

I spent 6 months trying to stream with Streamlabs and never got online. Running into the same issues here.

stuck maple
#

Have you put in your stream key into obs.live and hit Start Stream?

gaunt basin
#

OK -- chose some overlays -- really struggling to format them; can't add them to scenes; cant connect my cam -- etc, etc...

#

It never asked for my key. I've already connected my Twitch stream to it in any case

lilac ocean
#

So Doc, If im clear here, you cant add scenes in your OBS?

#

The overlay is made over at the website, which will be added as a browser source

#

Then you would need to add a Video capture for your cam

stuck maple
#

Your first step it to Start OBS.Live. And go Live with a webcam. After this, learn how to add overlays.

tender python
#

@tender python Can the motion be triggered via streamdeck?
@stuck maple Set hotkey in settings, add hotkey on streamdeck

stuck maple
#

@tender python Cool ty

lilac ocean
#

@stuck maple I appreciate the help, but it's going to be a little bit hard to troubleshoot/help if we both say different stuff! 😅

gaunt basin
#

@lilac ocean I finally, after 6 months, got my stream going two days ago with Twitch Studio. I really want to use SE because it provides so much more. After the initial set-up, I simply end up at that control screen with no idea how to further proceed.

lilac ocean
#

@gaunt basin I'm having a hard time to understand where you exactly get stuck on, what screen do you have in front of you where you get stuck on?

gaunt basin
#

I spent years in radio. God I miss my engineer..

#

OK A blank, black screen at the bottom are: Scenes. sources, audio mixer, Scene transitions and controls.

stuck maple
#

@lilac ocean np. I think @gaunt basin doesn't even know how to go live, so needs to learn that before even thinking about SE and Overlays.

gaunt basin
#

I have been live ShayK47. Using Twitch Studio.

lilac ocean
#

Yhea that's why im figuring out which screen Doc is stuck on, so I can grab the right tutorial/guide

#

I think its handy to follow these ones Doc

steel bladeBOT
lilac ocean
#

the most above is the youtube tutorials, after that the quickstart guide for OBS and then the more in-depth one SEheart

gaunt basin
#

Done the last two. I'll take a look at the first one.

lilac ocean
#

You already followed the quick start guide?

#

okay let me quickly screenshot something and I'll type out what to do

gaunt basin
#

Yes and ended up at the screen I described with no idea how to proceed.

lilac ocean
#

having a hard time to guess which screen, so if you could show me what screen you mean, that would be very helpful

gaunt basin
#

Top left says: OBS 24.0.3 Profile: Untitled

lilac ocean
#

Alright so youre in the normal screen, you havent added anything yet to it then

#

so in the bottom left, you are seeing your scenes, correct?

gaunt basin
#

That's what I get when opening the SE icon on my desktop

lilac ocean
#

you will have to click the + icon to add a new scene firstly

gaunt basin
#

Well ther is nothing in scenes or sources

lilac ocean
#

you will have to click the + icon to add a new scene firstly
@lilac ocean ^

gaunt basin
#

Done that but there is nothing to add. I guess I need tyo import but don't knoiw how

lilac ocean
#

okay after adding the scene

#

click the + icon under sources, to add a source

#

your camera is the video capture source, so pick that one

gaunt basin
#

Done that -- but, again, ther is nothing to add...

lilac ocean
#

you dont have a camera?

#

because, if you did that, you added a camera, to get to the settings of the camera (video capture source), right click on it and select properties

#

If i add a new one, this is what I get, a window to choose the camera and the settings

gaunt basin
#

OK that wqorked

lilac ocean
#

Okay, cool!

#

what are you going to stream? Games?

gaunt basin
#

Right now just Marbles

lilac ocean
#

Alright, so if you click on the + icon again

#

you can add a Game Capture, or a Window Capture

#

when you add one of the two, you will see the settings screen again, it's handy to have marbles running in the background, so you can immediatly test it out

gaunt basin
#

Pops up just fine when I started Marbles -- but blew out my pop out window

lilac ocean
#

What were you having as pop out window?

#

the properties of the capture?

gaunt basin
#

No, my cam feed

#

Probably used the wrong term

lilac ocean
#

okay so that is because there is an order of sources

#

you can drag the video capture source back up under sources

gaunt basin
#

Hell, son, I'm 74 -- new to this stuff!

lilac ocean
#

just drag it above the capture like this

#

Hell, son, I'm 74 -- new to this stuff!
@gaunt basin I have respect for you that you are still trying your very best to learn this, thats like super cool!!

gaunt basin
#

Yup -- even figgured that ouit by myself.

lilac ocean
#

😄

gaunt basin
#

Sorry typing on a gaming keyboard lot's of typos.

lilac ocean
#

Also no worries at all haha!

#

so basically what you have now are your cam and game, you could start streaming with this by hitting on the big green Start Streaming button

gaunt basin
#

Seems as though the game screen is being attenuated somehow.

lilac ocean
#

i think that is because Marbles ia full screen and if you tab out, it doesnt focus as much on it

gaunt basin
#

Tab out?

lilac ocean
#

like if you click another screen than the game screen

gaunt basin
#

Hmmm... still not sure I understand

lilac ocean
#

if you click on marbles again, does it still attenuate?

gaunt basin
#

I can click on the game or my cam feed...Yes

lilac ocean
#

no i mean, on the marbles application itself

#

so like on the real game, as if youre going to play it

gaunt basin
#

Wish I knew how to take a screen shot and put it on here. But yes. the marbles application is attenuated even when I have it clicked

steel bladeBOT
lilac ocean
#

^we actually have a guide for that! 😄

gaunt basin
#

ok i'll look and do that ASAP

lilac ocean
#

Alright, look at that!

gaunt basin
#

Old dog, new tricks. I'll be...

lilac ocean
#

okay so, when you right click on the game capture to go to properties again

#

do you see the square with Force Scaling?

analog kindle
#

So I'm having troubles updating the obs live with the new update

lilac ocean
#

when you tick that, you can scale your game screen for obs, so it will fit better, you would have to select 1920x1080 im guessing

gaunt basin
#

INo the force scaling is unchecked should I check it?

lilac ocean
#

yes, so check it

#

and type in the bar under it 1920x1080

#

then it should fit perfectly

#

I do have to go for a break and a home drive, so I'm gonna ask someone to help you out further!

gaunt basin
#

Screen went black

#

Hey thanks, man

daring raft
#

how come every time OBS Live or OBS Studio has an Update my entire OBS is just plain white.. cant stream now 😦

analog kindle
#

Yeah my OBS was being weird too when I tried to update it

daring raft
#

It's like that pretty much every time.. that's why I usually wait with updates but OBS.Live just automatically updated

gaunt basin
#

OK managed to black out two of my monitors....

warm radish
#

how do i add themes to my scene?

#

im tryna do it but cant figure it out

steel bladeBOT
#

@warm radish To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

gaunt basin
#

Guess we're on our own here guys...

quasi snow
#

how so?

steel bladeBOT
#

@daring raft Streamelements on top of OBS -> Logout -> login

gaunt basin
#

@quasi snow Did you take over from Bordeaux Prime?

quasi snow
#

I can try, what's wrong? @gaunt basin

#

if it's just to make your screen capture fit obs canvas its as easy as selecting it on the preview and press Control + F

sterile vault
#

so, Skype won't show the NDI Source in screen. And the sizing keeps changing from big to small. video capture won't show my web cam either

gaunt basin
#

Yeah, got that. Thanks, Right now I'm going to try and develop some overlays using some of the videos. BRB

oblique crag
#

I have a problem with the OBS Studio version of Streamelements and when I start I get the error message that my GPU is not supported (1050ti) with the normal OBS-Studio everything is going well, any ideas what I can do?

gaunt basin
#

OK -- I can get my cam in a mode without an overlay. How do I add cam and mike to overlays?

#

Got sound, now any ideas on cam?

lilac ocean
#

@gaunt basin you don't need to, they're already in obs

#

So what you do is you publish the overlay, and it will give you a link, then in obs you get a browser source

steel bladeBOT
#

@gaunt basin To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

gaunt basin
#

Hey Bordeaux -- Can you explain that like I'm a 4 year old ( or better a 74 year old 😉

#

I've got the cam working -- but not in the box on the overlay. Should I just forget about the boxes?

lilac ocean
#

the cam is already in obs

#

you have to add the overlay to obs then

#

and place the video capture above the boxes in obs

tough crater
#

hello , after update a obs.live i cant use obs propertly. evrywhere where was a stream chat and a activity feed i got a white screen . i cant log in to stream elements in obs. even when i use a obs-studio, i cant add a overlay from streamelements.

#

i try to reinstal obs , reinstal streamelementsOBS.live but nothing happend

candid mason
#

hello , after update a obs.live i cant use obs propertly. evrywhere where was a stream chat and a activity feed i got a white screen . i cant log in to stream elements in obs. even when i use a obs-studio, i cant add a overlay from streamelements.
@tough crater I have the same problem. Every time I open OBS it crashes! I've tried to clear the cache, uninstall and install again and it doesn't work. Without using obs.live I can't use my old streamelements overlays. Can anyone help?

tough crater
#

@candid mason even when I try to add a overlay from the page streamelements - its doesnt work. I can add a capture from game , capture the monitor but nothing more . i cant add a overlay. today its work fine , but obs shows a messege to update a streamelements obs.live , i said "ok" it will be fresher, after that its crash. and i try to fix it from 1,5h ?

hot dove
#

Having frames missed due to rendering lag before I even start the stream but gpu is only at 15%

candid mason
#

Yes, my GPU consumption in live is at most 10%, when opening the program after the update it is reaching 20% ​​without doing anything. Frames falling for no reason. All this after the update! A great day to make lives and videos due to the update of fortnite. However, streamlabs made it impossible for today.

plain sonnet
#

@candid mason @tough crater please can you go to the streamelements menu in obs and select the "report" option.

if you state the white screen issue this will give the admin some info about it.
thanks

tough crater
#

already reported

candid mason
#

@candid mason @tough crater please can you go to the streamelements menu in obs and select the "report" option.

if you state the white screen issue this will give the admin some info about it.
thanks
@plain sonnet It is not possible to access the menu, the program closes as soon as I try to click on anything.

#

I'm not able to add overlays directly through OBS, without using obs.live! I believe that this is not a problem here, but streamelements. I've tried everything I could, the next solution is to change platforms: /

#

I've been trying to fix this for a few hours and I'm not getting support from the app. My patience has run out.

plain sonnet
#

"I'm not able to add overlays directly through OBS, without using obs.live!"
so you need to use obs.live to have the overlays?

candid mason
#

Yes, my overlays are only showing up if I have obs.live installed. Even taking the link and putting it through the OBS browser again, or creating a new overlay, it doesn't work. But when I have obs.live installed, OBS crashes.

"I'm not able to add overlays directly through OBS, without using obs.live!"
so you need to use obs.live to have the overlays?
@plain sonnet

frosty cosmos
#

Hey im having an issue fixing my subscriber alert my gif wont change at all

#

it keeps using the default and im streaming in a few hours it will miss with my new overlay vibes

kindred fox
#

@frosty cosmos do you have any variations for sub alerts?

frosty cosmos
#

no there all the same @kindred fox

#

nvm i got it

#

ty @kindred fox

quasi gate
#

folks, i'm still having issues finding the custom chat bot name on OBS Live, any ideas?

frosty cosmos
#

whats up with it?

#

i got mine setup fast so i might be able to help

quasi gate
#

was told that i could change the chat bot's name in OBS Live, but i can't find it

frosty cosmos
#

go to your dashboard on the site and go to bot cmnds youll find it there

quasi gate
#

got it, cheers

frosty cosmos
#

cheers

oblique crag
#

I have a problem with the OBS Studio version of Streamelements and when I start I get the error message that my GPU is not supported (1050ti) with the normal OBS-Studio everything is going well, any ideas what I can do?
any tipps? saliHmm

kindred fox
#

Can you screenshot the error message?

daring belfry
#

is there a way to load a browser url inside the overlay maker?

kindred fox
#

@daring belfry technically via custom widget you could side-load using some custom HTML....what exactly are you trying to do?

daring belfry
#

just a "all in one" overlay thing. want to include the restream chat

teal abyss
#

hey y'all i have not been able to get my alert box to work at all, im not sure if it is my gifs or what but it works when i test the alerts just not while im streaming, i have looked up on line a whole bunch of different things and nothing has worked thus far. Thank you in advance for any and all advice/ solutions.❤️

kindred fox
#

You could just add the restream chat as a browser source in OBS and then set its opacity to like....50%

steel bladeBOT
teal abyss
#

thank you ! should it be enabled or disabled?

wary dew
#

if it's enabled then disable it

#

or the other way around

teal abyss
#

oh lol ok thank you so much!!!!!!!

lime berry
#

how do I decrease CPU usage by the overlay? It severely affects my TF2 streams as TF2 is very CPU-bound

wary dew
lime berry
#

I forgot the "custom framerate" thing but I did check the shutdown when not visible thing

#

here's to praying that TF2 doesn't lag as much when streaming today

kindred fox
#

Check browser hardware acceleration in your obs settings too

lime berry
#

it's disabled already

#

...apparently by default? I didn't switch that off myself

kindred fox
#

Groovy

#

Test and see

#

Let us know

lime berry
#

i'll eat that pizza real quick then try streaming tf2 again and report back
prays to gaben

vapid heron
#

Hey all! i have a smal problem that is bugging me a lot and i can't seem to find it anywhere.

I have no sound form my stinger WEBM, A while back i accidently deleted the vol meter for stinger sounds and now i can't seem to get it back. I've put the stinger on monitor and output, my WEBM has a sound effect the only thing missing is the Vol meter

lime berry
kindred fox
#

Oh lawdy!

#

Can you click streamelements in the menu and log out then log back in?

lime berry
#

Oops! We encountered an unexpected error. Please try again.
-Twitch

kindred fox
#

Ummm

lime berry
#

twitch might be 🅱️roke

kindred fox
#

Check in obs settings > stream and disconnect/reconnect your account there

lime berry
#

I can't do anything in the Twitch app on my phone either even after turning WiFi off
so I'm guessing something with Twitch went wrong™️

kindred fox
#

Oops

lime berry
#

but why is OBSLive saying there's an update but then fails to DL it

kindred fox
#

That’s a good question

#

Did someone bring down your internet by unplugging something?

lime berry
#

nope, that can't be it

#

because I'm still connected to Discord on my PC

#

also, whatever problems Twitch was having went away long enough for me to log back in

#

but it still won't let me update

kindred fox
#

You closed obs and relaunched it?

lime berry
#

yes

#

what's the latest version of OBS.Live

#

mine says it's on 19.12.17.537

kindred fox
#

that should be right?

lime berry
#

but then how did I get this version

kindred fox
#

hrmmm

#

lemme find out

lime berry
#

so I got my version of OBS.Live from the SE website and installed it on the 16th of February, if Windows is to be trusted

kindred fox
#

Can you download again from the site to see if that works?

regal flame
#

i made a donation button for my twitch dashboard, but how do i make my other buttons match that one now? sorry probably dumb question but new tot his

lime berry
#

the setup from the site downloads v20 now

#

also, since turning on browser source HW acceleration, performance is better in TF2 for me

kindred fox
#

Woot

#

@regal flame you designed your own graphics? Or what do you mean?

regal flame
#

im not sure honestly haha i have a donation link on my twitch dash board that has certain colours in it, and i just wanted the rest of the headers to show the same way? idk if im making sense haha

kindred fox
misty gulch
#

Is there a known memory leak issue with OBS live? When using OBS studio, RAM usage is roughly 100MB, but with OBS live installed, even when not in use, it goes to over 11GB

#

I've taken screen shots if it helps diagnose

#

Who would be best to speak to regarding this?

rugged quail
#

Hey, was just about to reply to your tweet on that @misty gulch

#

Any chance you can produce OBS logs from when the RAM went off like that?

misty gulch
#

Of course, I'm not sure how to get this for you though. Thus far I only have screenshots of task manager

#

you let me know what you need

rugged quail
#

So on OBS

#

go to help -> log files

#

View log files

misty gulch
#

I assume reinstall OBS live

rugged quail
#

Nope

misty gulch
#

ah okay

rugged quail
#

you should still have log files from when it was acting up (they're named after dates)

#

just DM me the log files that were made when your OBS was acting up

gaunt basin
#

Hi -- switched to SE today. Just had to kill the stream because A.) continuously freezing and; B.) my game capture completely covers my overlay. Help?!

lime berry
#

ensure your overlay is at the top (if it isn't, select it and drag it there)

sterile vault
#

Would anybody know why Skype NDI won't show video in the broadcast?

gaunt basin
#

Duhhhh, Thank you,

lime berry
#

also, for the continuously freezing, try turning browser source hardware acceleration on in OBS settings > Advanced, make sure you're using hardware encoding in OBS settings > Output, and for any browser sources you have, check "Shutdown source when not visible" in their properties - that ensures that the browser source doesn't waste CPU if it isn't visible on stream

languid roost
#

Hello I am trying to capture my screen and it just stays black. I am on windows

wary dew
#

laptop by any chance?

languid roost
#

yes

wary dew
languid roost
#

I didnt understand that article. Could you help me out?

#

Not too sure why its a black screen

floral trail
#

Is there a particular reason why the chat box on obs live doesn't stay on dark mode whenever I close and reopen obs?

daring stag
#

Hello I have an issue with my scenes from nerd or die with Obs Live. Every time I add a new scene or edit one All of my stealth backgrounds crash and I have to manually install them again.

dry escarp
#

Im trying to record and its showing a black screen, then it says I dont have a source selected, how do I make it show my screen?

steel bladeBOT
slate nimbus
#

Good Evening. I was wondering if you could help me. I set some alerts on the Streamelements to use with StreamlabsOBS. but they dont work, what can i do?

steel bladeBOT
#

@slate nimbus We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.