#helpdesk-selive
1 messages · Page 101 of 1
Okay
so
after watching it scroooooooooooooool across the screen
the text will not resume scrolling until the last character of the message has cleared the widget
it scrolls, and takes 30 minutes to get across
it takes the entire lenght of the text before it resumes
it takes the entire length of the widget before it resumes
I had a custom added widget in the past I just do not know if i can find it again
ill remove the text now tho
so once the | gets out of the widget, then it starts over
yeah, it would require some custom HTML/CSS in order to prevent it from leaving the gap
You could ask in #dev-chat for someone to assist, as they're pretty darn smart in there and would be able to help you out
might also check #widget-share to see if someone already submitted one as well
yeah the thing is I had such a custom html css in the past but i frigin deleted my old overlay 😮
That information also may be better suited as a panel on your channel
instead of a really really really looooooooooooong message that people would have to read
yeah, the text still has to clear the widget before the scroll starts again. Some custom CSS from someone in #dev-chat or a pre-existing Custom widget in #widget-share are gonna be the best options 😄
yeah ill look into it
How to I put my overlay in OBS?
@stable furnace To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
thank you
Hi there. I'm using the SE widget for social media. In the preview on your website it shows the bouncing animation in and out. I have set it up properly, yet it is not doing the bounce in/out. any ideas?
hey guys, unfortunately I still have some issues with my OBS rendering the SE Browser source.
Last week we figured, that the Hardware acceleration completely blocks everything, but disabling Hw acceleration leads to choppy animations of my Browser sources. I do not have any issues within my browser (if I opfen the source manually) so it seems to be an issue with my obs. any clue? Streamlabs also does not have any issues btw. I just reinstalled obs and have StreamFX and obs Websocket Plugins installed
The issues are just with sources from Streamelements since the Browser source from Kappamon is working flawlessly
I also installed OBS on a new drive but still, SE are the only browser sources it fails to load/play properly
@median mesa We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.
twhoop
I meant Streamelements
🤦♂️
Hi,
When I start Fortnite or Rainbow Six Siege my StreamElements OBS Crashes.
Does someone knows the issue?
@median mesa maybe check limit frame rate in game setttings
Full screen
@median mesa try on windows mode
My OBS Live isn't detecting any desktop audio, any idea why?
Question about importing to obs live, I try to import my overlays (I have a lot) from SLOBS and it gets to 55 out of 54 files and just hangs.
any way to figure out what file is being a problem or a log to look at?
@still plaza any file over 30mb
WELP that answers that
thanks
I'll double check I get em knocked down or removed. Is there a log I can look at to see which file its trying and failing on?
Hi there. I'm using the SE widget for social media. In the preview on your website it shows the bouncing animation in and out. I have set it up properly, yet it is not doing the bounce in/out. any ideas?
@delicate monolith Looks to be working to me.
is there a way to save all of you scenes to your profile so if the program has to be reinstalled you dont have to do all the work over again?
@white spade click streamelements > cloud backup
Hi, OBS keeps disconnecting and reconnecting while I'm mid-stream, I'm using SE and streaming on Twitch, it's done it twice tonight, any ideas? Thanks
@snow agate Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
ok, here you are: https://obsproject.com/logs/SNSBlGRD0qKrx5Ov
Aside from not running as admin, if you’re disconnecting from stream I would investigate your network to see what could be causing the issue
@abstract marlin 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
I have done all of this already, including a full restart of my computer
Please follow all of the bot's instructions, in order.
You did not follow the instructions. This log does not have an output session.
@abstract marlin 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
https://obsproject.com/analyzer/?url=https%3A%2F%2Fobsproject.com%2Flogs%2FwwcryUj9ugo1egkQ
You're overloading both your CPU and GPU. Follow the green links for steps you can take.
You can try disabling Browser Source Hardware Acceleration in Settings>Advanced.
You should also run OBS as an administrator at all times.
Your CPU is also underpowered
it's gonna struggle
it's a 4-core/4-thread CPU....might consider upgrading to a i7-7700 if your board supports it, which will give you a little more oomph in your CPU
if you can offload rendering to the GPU, it will help
This just started happening today. I've streamed for about 100 hours without these issues. I guess I just wont use SE overlays
I just downloaded OBS I thought I set up my hot keys to record but when I went to record my screen all I had was a black screen. Pls help
Did you add any sources?
Yes the media and the audio
I actually added my into/scenes as well be hot keys don’t work
Can you screenshot your obs window?
Not at the moment and troubleshooting advice I can look at later
If you need to wait until you’re able to troubleshoot I would recommend waiting. There’s almost always someone around, so it’s not like we won’t be here
Ok thanks
We will get you up and running when you’re ready
@tulip hamlet it's not doing it on stream unfortunately.... and in my preview.. not sure what im doing wrong
What browser are you using?
google chrome
this is with OBS Live: https://gyazo.com/aedcc1d41ea771d8bbcb579a6a61859b
Looks to be a local issue on your end. Either way, community created widgets are provided as is and it's your responsibility to set them up and maintain them.
I get that. just not sure what I can do. :/
thanks.
@simple viper Please follow our community rules:
- No advertisement or stream promotion
- Respect ALL server members
- No NSFW/NSFL
Thank you
CPU usage goes to 100% when I use SE overlays from a browser source
GTX 1660 SC, 6gb VRAM
@abstract marlin Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
@abstract marlin 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
I deleted all of my SE overlays, because they were the issue. This means I am unable to replicate
Were they animated themes?
Yeah
Just note that having a 1660 GTX GPU doesn't mean anything if your CPU is an older gen hardware
Meaning that your CPU is not able to handle so many animated overlays
CPU is brand new
I forgot for a moment i wanted the log to see at your specs
i5-6500
this isn't brand new
I've streamed with it for 100 hours using these animated scenes with no issues
until today
Did Windows update over night?
Yeah
Theres your culprit - Windows updates can fuck up a lot of things
lol no its the SE overlays
even how Hardware functions - hence why a lot of streamers with stable setups dread the windows update
Trust me - settings revert to default when Windows updates and its random for everyone
The lag started before the update, I updated because of the lag
Right
@abstract marlin OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
And I can tell you that your PC can't handle the animated themed overlays we provide
I have used them in the past, but ok
Either try the above or its your CPU giving out
That is enabled
hundreds of hours of exploitation, can cause normal wear and tear of machinery - PCs are not eternal.
https://ark.intel.com/content/www/us/en/ark/products/88184/intel-core-i5-6500-processor-6m-cache-up-to-3-60-ghz.html
Looking at the CPU release date which is Q3 of 2015, its def. not brand new\
Intel® Core™ i5-6500 Processor (6M Cache, up to 3.60 GHz) quick reference guide including specifications, features, pricing, compatibility, design documentation, ordering codes, spec codes and more.
Yes but I bought it new 1 month ago
with its factory wrap around it?
Yes
and you have 8GB of RAM?
I would recommend NOT to use the animated overlays.
Okay, i'll give that a go
Hello. Is there a feature that when, in app, I press "Start recording", "Start streaming" also is activated?
Thank you
But that is stream and record
How about record and stream
That i'm not sure
Isnt it like.. the same thing?
The reason I'm asking is because I'm not in front the apo right now.....
Basically is the same thing but......
If you hit record first
yhea, you stream and record at the same time with that setting ticked
With that option you hit "stream" and it starts recording as well
Sorry if I seem dumb.... But i get that. I was referring to if hitting Record first does the stream start as well? Or there is no such feature?
no
@still sluice For the best OBS support, please join their Official Discord @ discord.gg/obsproject
How to trouble shoot black screen on a Mac
Best to ask in the OBS Community discord, invite above ^
this channel is only about the OBS.Live plugin, that isn't supported on Mac
Is there a command that I'm not seeing that just shows what games are available that people can quickly see?
What games are available where?
hi anyone with this problem
@plucky stone Hi , what exactly is the issue=?
You didn’t add any sources
sorry it was the flickering ui. but i restore the nvidia conctrol panel and is fixed
thank you anyway
@plucky stone glad to know, next time just ask in one channel and please be patiente 🙂
@honest echo sorry next time ill do, i just saw helpdesk afetr posting
if i was to download and start using streamelements obs live can i copy all of my scenes etc to the s.e version?
just noticed the integration with stream deck and it looks awesome
@brave dust remember that obs.live is a plugin for OBS so you will be able to do exactly the same thing as OBS + more 🙂
I need a hand with something if someone is available/willing
i've got an overlay that has a spot for follower, subscriber, top cheer, and top tipper labels, but i dont know how to get them to work 😦
double click on the widget over at the overlay editor
like on the follower or subscriber
Can anyone help me please ? im tryin to set up a cheer overlay in stream elements but when i go to change it to the one i want nothing changes
so im attempting to use a stinger transition but it keeps switching to a different screne behind the stinger before it transitions to the correct scene
if you click on the cog for the stinger, you can adjust based on time or frames when the scene should switch
right but its switching to a total of 3 screens, the one im on, a different one and the one i selected to change to
i would check your hotkeys and/or streamdeck to make sure only 1 scene per keybind is selected
i do it manually. no keybinds
@wooden talon 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
do a quick recording of this happening and upload the log here
Have you followed the steps from the analyzed log as well?
hey all, is there a way to record without overlays in obslive?
i dont understand how i can have encoder overload. im using nvec? equipment is new. my isp is a little sketchy
theres nothing in the log that i can see that auto switches, however there is a constant repeat of source settings,
there is also some entries that i havent seen before that "look like" COMM or system messages.
the best thing would be to post this log in the obs discord and ask there.
also your gpu isnt setting up correctly in the log,
always run obs as admin
when i go to put a browser source overlay into my obs it doesnt work and just stays on a black screen, can anyone help please?
what is a constant repeat of source settings? what isnt it setting up correctly exactly?
@neat sierra To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
okay ill try it again, thanks
ive just done what youve said multiple times and it is still showing a black screen?
@neat sierra OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
yesss its worked now ty!!!
How do I enter my stream key for OBS live?
ive been saying thanks to a bot
I've been trying to figure this out for an hour. Idk why it's so hard...
Settings > Stream
I went there.
if you are connect already then disconnect and try again
ok
i know your key now
ok thank you
ive been saying thanks to a bot
@neat sierra and he say "you're welcome" just a little shy 🙂
@lilac ocean sorry got pre-occupied, but the chat games the bot offers
Hey im having issues with my audio input & Mic/Aux in OBS.Live. Was streaming with early in the day with no issues. I ended stream and did a few things for the day. Tried streaming the same night to realize my Audio Input is only being picked up on the bottom half. When I would speak my chat couldn't understand me. I then unplugged my mic, and plugged in my headset mic. It had the same issues! I then hopped in a discord voice chat and my friends could hear my voice clearly... I have a Blue Yeti microphone, and have tried almost everything to fix this. Another odd thing is that it is happening in both OBS Live and Streamlabs OBS. Heres a screenshot where I circle the audio thats only being picked up on the bottom half. Please help me 🙂
@haughty mulch re configure audio on obs, tried that?
@sudden ingot how do i reconfigure the audio? 
Guys a few days ago i asked help cus the alerts where lagging when coming out, and you said to uncheck enable browser source hardware acceleration (since i had it checked) and try it out.
The problem came back again as the new alerts do lag but the old ones i had time before didn't.
for example i have 1 notification general for the donations and one special for 4.20€, the general being old didnt lag and the new one did, only when replayed it actually was normal.
Sooo...i am still a bit confused, how can i do to solve?
Also this, make sure that whichever Track you've set to be played on stream is also selected for mic
(mine is track 6 as you can see)
@haughty mulch did it work?
I disabled all of my audio devices and applied, then redid all of them and applied. Didnt work. I dont know what the tracks are, could you explain that to me?
@sudden ingot
Settings -> Output -> Streaming -> Audio Track
And these options here you can get by clicking the cog in the Audio Mixer and selecting "Advanced Audio properties"
Stream still can't hear ya?
The audio has been there but only half of it and it sounds really bad
Would you like me to go live as an example we can chat on twitch?
Yeah if ya don't mind 🤔
🤔
What microphone are you using?
@kindred fox blue yeti
it also didnt work on my other headset mic
we are stumped
Can you screenshot your mic properties in windows for me?
@haughty mulch no links to channels allowed in this discord, could you please remove it?
@wary dew sorry!
i am still having issues, and cant fix them even if testing they wont show the issue
So some overlays are working and some are not?
the overlays work fine, some alerts do lag and others dont
Uncheck that box
@kindred fox
Uncheck that allow exclusive control, then relaunch obs
@summer pecan some overlays work and others don’t?
@kindred fox the alerts where lagging when coming out, and you said to uncheck enable browser source hardware acceleration (since i had it checked) and try it out.
The problem came back again as the new alerts do lag but the old ones i had time before didn't.
for example i have 1 notification general for the donations and one special for 4.20€, the general being old didnt lag and the new one did, only when replayed it actually was normal.
the overlays work perfectly except for the alert box wich has this issue
the old alerts i had from long time work, the newer i make doesnt
and lag
are you using custom animations for your alerts?
@kindred fox Didn't do stuff at all for him, we've tried that as well as changing what port the Mic is using
along with essentially changing all the mic settings
one second
@summer pecan are you using a Theme from the dashboard or did you upload custom alerts?
hi is anyone swedish? my english is pretty bad
and no i used back a theme but i modified everything on one
the one where i made the overlay with the original alertbox tho is not made from a theme
So you made your own animations for your alerts?
When you created them what format did you make them?
yes, soem are gifs with audio and made separate videos and videos+audios
the ones reccomanded and the only that worked, mp3 and mp4
You might try putting the audio and video together as a webm file instead
they still dont work, as some are videos with audio
even before some where originally toghether i tried to separate them to see if it may work
Were they webm?
no still mp4
mp4 and mp3
i did had a mp4 viudeo for a donation and worked
tho others dont
and they are made the same
they are all mp4
shoudl i make all in webm? @kindred fox
So i've got a small issue, my Browser Sources are not loading on Obs.live or Obs Studio, from Stream Elements. They load fine when launching from overlay editor but nothing is showing up when adding as a browser source. Any thoughts? I've tried launching Live as admin and uninstalled/reinstalled the program
Try playing around with enabling/disabling hardware acceleration
already done that @rugged quail in both they lag
it was the first thing they told me to do, and still lagged
was referring to @grizzled garnet
oh ok sorry
In your case, I'd convert the mp4's and mp3's into webms
oof, ok
Will do @rugged quail
Where to add overlay link in obs
@ocean isle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Hey everyone. So here's the problem I have. I am using a Mac desktop. I have an overlay and animated banners that I got through Own3d.com, but everything else donations and such is through Streamelements. What I can't figure out is how do I get either import my own overlays and banners to Streamelements or how to link my donation alerts from Streamelements into my OBS. I would like to download Streamelements to my Mac but I can only find a download for Windows.
OBS.Live (the OBS Studio plug-in) is currently only available for Windows. You can use OBS Studio for streaming on a Mac
is there no live view couint built into obs live??
is there a reason that all of a sudden my obs is using a very high percentage of cpu? it was not doing this 2 days ago.
I am sorry to be a pain but cansomeone help me out am having problems resizeing my video window and the weidgets
I have very little upload speed and have to stream at 1280x720, this is what happens when I upload a StreamElements overlay on OBS.Live with my Base Canvas also at 1280x720
overlay seems a bit bigger
And this is what happens when I upload the overlay at 1920x1080. So I need a way to resize the overlay before I upload it and I can't figure out how to do that.
it's a lot bigger
what's the browser source size tho?
idk how to check or change that
right click -> properties
right click on what?
on the browser source
I don't know what you mean
those are the same measurements I already gave you
pic one is 1280x720 and pic 2 is 1920x1080
the overlay is 1920x1080 to begin with before I upload it, and that's what needs to change for me to ever start streaming
@sand gull What is your stream output resolution?
1280x720
OBS Canvas resolution?
1280x720
that plus uploading the overlay at 1280x720 resulted in the first pic
Okay, so your monitor is 1280 x 720p?
no...
So in your OBS Settings under the Video section, screenshot that and post it here
but according to Twitch I can't stream at any more than 1280x720 because of my internet
screenshot it and post it here
OBS base or OBS.Live?
Click the settings button in OBS
omg I haven't gone into my base OBS settings
If you get time Could I ask a few things about OBS please am having a problem resies the canvus and widgets
then click where it says "Video"
wow I'm dumb
then make sure the "Base Canvas" is 1920 x 1080, and the output resolution is 1280 x 720
OOOO thank you!
I'll make sure OBS base and OBS.Live both have those settings thank you
❤️ ❤️ ❤️
Hiya! This has probably been asked 1000 times but I can't seem to find an answer on YT or in FAQ. I've made all my scenes in OBS.Live, is there a way to import them to the Overlay dashboard browser? Or better yet, how am I able to setup my alertbox & such in OBS.Live?
hi there I am still having issues with stuttering SE browsersources in regular OBS 😦
@orchid rose New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
@silent quarry OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
@steel blade yeah this unfortunately does not really help. if Hardware accel is on, nothing is shown. if I disable it, the Footage of the Browser source stutters. The Browsersources of another Site works perfectly without HW accel. tho
Didn't help me either
can I maybe reinstall the Browserplugin? I doublechecked it with another site, some elements are not even shown and on SLOBS everything is working fine
I'll let you know @orchid rose if the Plugin reinstallment helps
My question is how can I import everything I did on OBS.Live to the Browser overlay editor. There's no import for their own software, just everyone elses.
@orchid rose To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Wrong direction. I need to add them to the browser editor
if you have the assets, you can go into the overlay editor and select insert > Image/Video and upload your graphics
Did you by chance watch any of the Youtube videos linked above?
I would start there as there is a lot of information for people who have just moved to the platform
I reinstalled the obs Browserplugin manually into the rootfolder - now it works with hardware acc. enabled and disabled as well but is still a bit stuttering
Hi there, I'm having an issue where I try to add my Mixer Channel to my account that I have all my Twitch overlays on, but when I do so it says the account ( my mixer account) has already been claimed. Any ideas?
@fickle vessel Account Merging - Please note:
- Merging accounts only allows faster ways to switch between accounts
- Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
- Merging accounts allows duplicating/sharing overlays between the accounts
If you understand the limitations of merging and want to proceed, please find the JWT tokens (!jwt) from both accounts you want to merge and you will be directed to DM them to a staff member.
Hi @kindred fox - yea I’ve watched a bunch and looked on other sites/sources as well. When I try and use the text editor, my font (which is a google font) doesn’t change size and actually reverts back to another font.
are you clicking the save button?
Yep! Like I drag the text box and as I’m dragging it to increase the size, the font turns back into another font
Where are you dragging the text box?
screenshot what you're doing
Which staff member do I contact for merging accounts?
one second and we'll get you in touch with the right person
Ty!
@kindred fox
I clicked Dynamic sizing so it would change with the textbox size, but it doesn't
hey my OBS just recently started to not finish a recording
any tips?
stays stuck on "stopping recording..."
@midnight plank For the best OBS support, please join their Official Discord @ discord.gg/obsproject
@fickle vessel me
@orchid rose the dynamic size works on the text to resize within the box, not the box it self
wenn i try to stream it says "invalid path" any tips?
Most likely missing a recording path
nah, the streaming key didnt got inserted
I have created my own overlay to copy and tweak for different games/scenes but for some reason it can't be copied. It keeps spinning on duplicating overlays...
When I copy another overlay I have created it works fine - any ideas?
logout, clear cache and login and try again
logged out, cleared cache and retried, no change, same error. Can Cookies be the problem?
What is in the overlay?
graphics, widgets like recent sub/follower/donation, sub/follower goals, event log
Do you want a complete list?
not really
screenshot
the link?
Desktop overlay
ok will take a look in like 20 or so minutes
sure thing, thanks!
Im poking the devs on this
cheers
How do i do push to show?
you hit the key you want to use to show the source
you can use the same key to hide the same source
or like this
But then i need to click the button twice
I wanna hold it down to show then release to hide
I don't think there is an option for that
Do note that OBS.Live is an addon for OBS Studio
Hi. I tried to stream destiny 2 gameplay to facebook yesterday just to check how things work. My internet speed is 20Mbps but the streamed video was so blurry. Can someone help me identify what im doing wrong here ?
I'm completely new to streaming BTW
its because of the low bitrate youre using
try upping it to 4000 or 5000 instead of 2500
Ok, I have some doubts about the rate control, encoder, and rescale options. Should I change those ?
My CPU usage was at 100% while I was streaming yesterday
@short crow 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
Ok
then we can see where the issue is coming from
hmm there doesnt seem to be anything wrong in the log, I'll let someone else take a deeper look into it
Ok so, I'm guessing streaming while the CPU usage is at 100% for awhile can be problematic ?
I streamed for 1 hour yesterday
You are trying to stream at 1080p60fps
that is taxing on the PC and not recommended to do
plus your bitrate is 2500 - not enough for encoding 1080p60fps
and it seems you just clicked on "start stream" and then stopped 20 minutes later
or
wait
a minute later
i'm mixing up the time stamps
Thats not enough to gauge a PC setup
I would suggest to do a 5 to 10 minute stream
and play a game or something during that
to make a better log file
Ok
So should I change the settings to better state or just stream and get the log file with the same settings I did yesterday ?
Here are some recommended settings: https://stream.twitch.tv/encoding/
I would suggest 720p60fps
Thanks! I'll check them and get the log files within 1 hour.
Does it really matter with choosing between the new and the normal NVIDIA NVENC ?
it matters - the NEW one is imo the better encoder between the two
without going into technical stuff as to why, its def. the better one
Ok
its still on 1080p
Am sorry to ask for a thrid time (hopely it can be fixed ) I am having problems in oBS witht elive plug in rezieing the wiedigts and pervwiw box
Please can someoen help
elive plugin?
Hello friends, hope everyone's doing great 
One question. I have my stinger transition (500-600Mb avi file) saved on my HDD instead of SSDs. Can it be the reason why it's lagging? It's barely working. OS is on M.2 SSD.
L=Was an e put in by mistake
@vivid willow perhaps
ah, I see - well what exactly is the issue with resizing widgets?
is it the sources in OBS or the widgets in the overlay editor it self?
the canvas will not rezie and widiets such as the chat and media selcet will nto resize thesesare theinterface ones nto the overlay so yes sources
I might sound like a broken record, so a simple yes/no answer would suffice for my next questions 🙂
Have you changed this?
I have it is set to the resolution of my monitor 1920 1080
OMG 🤦♂️ I forgot to change that. This is how I failed in accounting test 😆 I'll try again.
WOuld it help if i took two screen shots to show you what i mean
it fits but am finding the OBS user interface cann ot be resized
this whol interface is what am trying to resize
Aaah, I believe the audio mixers being positioned like that locks the max height of the dock, but there is an absolute limit to how much you can make it small(the bottom portion)
then again, when you add the side docks you get this
thank you it is the audio am trying to resize
just a case of haing major problems moveing thr panels about and resizeing them is there away to reset it as it used to be eve
Im trying to find the option on how to flip the audio tracks
I right click that and it shows up downor left to right
this is the maximum
If you were referring to reseting the UI -> View -> Docks -> reset UI
Thank you for goign through this with me I though i had broken it
no worries
Which one should I choose from the 'downscale filter' ?
And how does it affect the stream video ?
KeiZar thank you again i apreachate the help a lot
I have mine set on Binlinar (blurry is scaled)
But i have poor hard wear
Would it help if i showed you mys team witht hat in play Summer
I have it set to Bicubic - thats how by deafult OBS got installed and I haven't touched it in all honesty
Oh
I think there is a autoset up option as well for stream am not sure
Yes, @rugged quail That'd be helpful, thanks !
And another thing is, I accidentally streamed for the log in 1080p last time and the streamed video was only 720p. Shouldnt the streamed video be available to view at 1080p as well ? Im completely new to this stuff.
@short crow 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
Just making sure. In 'video' tab, only the 'output resolution' needs to be changed to 720, right ?
yes
No worries.
thank you for allowing that temproy
yes
So....is everything working how its supposed to be or... ?
While I was streaming in 720p, the CPU total usage was 70-80%
Among the CPU #'s divided, some were below 50 and some where above 85%. Like, CPU #1, CPU #2, etc.
Is it normal?
Will increasing the bitrate from 4k to 5k result in increased video quality ?
while still in 720p
yes
Im having a problem with the recent update where my overlays dont want to load and the activity feed and chat are just white
@shy mountain I'm not sure if devs have looked into the duplication bug, but I just removed the kappagen widget and now I could copy the overlay
should I reinstall obs?
now my whole screen has gone white when I try use obs live
Im just going to reinstall again
I just tried to stream it and it looks better than yesterday. Should I increase the screen resolution or the bitrate for better quality video with 20MBps internet speed ? Or what's the best bitrate I can use to stream without buffering with 20 mbps ?
Thats all really personal settings, since no connection is the same, however, feel free to play a bit with it
id say max 4000 bitrate
Have you logged out and in again yet? @sterile night
Yes
I am just going to try reinstall again
and if it doesnt work ill send a screenshot
@sterile night If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:
- Make sure you are on the latest and greatest version of OBS.Live
- exit OBS (make sure OBS is not running)
- delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
- start OBS.Live
- Settings -> Stream -> disconnect -> connect
tried that already? ^
it broke after I updated it
but ill try that
I did that but it didnt fix it
now everything is just white and I cant login
Thats where I am trying to login
normal obs is working fine
only goes like this when I switch to obs live
did you follow all 5 the steps?
Yeah
Thank you very much guys ! I really appreciate your helps 💜
@sterile night Something is blocking OBS from loading the pages
can you access our website and twitch?
ill close my antivirus and try again
I turned off my antivirus and firewall and its still doing the same thingf
I would suggest to whitelist the entire OBS folder in the anti-virus @sterile night
and firewall included
will do
im also just going to reinstall everything including my profile thankfully my overlays are all on streamelements 🙂
I think I am having isp issues
or router might be blocking it
Ive checked my routers aswell and I see no issues there
my isp has had a history of blocking things before
Where are you from btw?
South Africa
We have had some cable issues recently but I dont know if that is the issue if I can load both the stream elements website and twitch fine
Im gonna use streamlabs for now with ground control and streamelements overlays
I moved from streamlabs before because I dont like the look of streamlabs
Slobs will likely block out our overlay @sterile night since we are competitors
it has happened in the past
it is working 
Then you are one of the lucky ones! 
you can also use vanilla obs studio
@faint charm A crash log is required to investigate the cause of your issue. Please upload the last crash log.
- In OBS, click the Help menu
- Select Crash Reports, and then Upload Last Crash Report
- Copy the URL, and paste it to the chat here.
Can anybody help me. I cant record my screen for some reason
Pls help
<@&382267076632379392> Pls help on how to record my gameplay, I tried all the diffrent capture things and none of them work
what game are you trying to record?
@split jacinth can you show me one of your captures with the settings?
best would be to either use display capture or window capture
have you try Windows capture?
yea
and with what settings have you tried the Window capture?
Are you on a laptop by chance?
@split jacinth Due to the way laptops are designed, your system must be configured to run OBS on a specific GPU, depending on the type of capture you are trying to do.
For Game Capture and Window Capture (recommended), your system must be configured to run OBS on your laptop’s high performance GPU (default); for Display Capture, your system must be configured to run OBS on your laptop’s power saving GPU (iGPU).
If you are running Windows 10 1903 or newer, use this guide for instructions on how to configure your system: https://github.com/obsproject/obs-studio/wiki/Laptop-GPU-Selection-Windows-10
For instructions on configuring an older version of Windows (you should consider upgrading), use this guide: https://obsproject.com/wiki/Laptop-Troubleshooting
Thanks
@steel blade https://obsproject.com/logs/9EGVsvRMwPHHLXqP
It didnt work
This is annoying I just wanna stream. Maybe my laptop isnt good enough. I´ll try and get some money for a good pc. Thanks for the help tho, I really appreciate it :))
@faint charm I'll get someone to analyze that log for you
Thank you! It’s only been happening since I updated and I’ve had it about 20 times in a row, I even deleted the app and reinstalled
That is weird indeed
Your not kidding, slightly irritating because my husband kicked off at me for not streaming like wtf am I meant to do🤷♀️😂
hhahah yhea exactly, I'm sorry that it's happening and am currently waiting for someone to come with a solution to it, thanks for your patience 
It’s okay🥰 thanks for the help
@faint charm does it happen every time you open obs?
can you try running obs as admin to see if it starts
Yeah it’s every time I open it
Give me an hour or so and I’ll try it that way (just gotta sort my little ones out and stuff)
no worries
Hello, I was wondering if there is any kind of procedure or form to fill or something to do to be able to share some of my overlays with my community ? I know it require a "specific accreditation" of some kind and I was wondering if there is a way to get one?
btw I fixed my Problem with the stutteing/choppy Browsersource. the problem occurs as soon as I use any further docks with browserintegration (like Twitch chat etc.) disabeling these Docs make everything work flawlessly again!
Ummm.... over time of leaving OBS.Live running my streamelements bot leaves other than re-opening the program is there a way to refresh the bot?
you can part and rejoin the bot from our website
okay restarted OBS.Live (as administrator) and I keep having to relink my twitch opening OBS.Live
That is apart, let me ask around for you if anyone knows what's causing that
thanks
Hi folks. Having a bit of trouble with the Instant Replay stuff, hopefully someone can help.
I've set it up in OBS Studio (I assume it's OBS.live though because I can see all my lovely SE stuff?) but it's not working as expected. I'm trying to create a multiaction button on my Stream Deck that'll switch scenes to an "Instant Replay" scene, show the last 10 seconds, then flip back to my default view.
Right now when I hit the button, it flips to IR scene but then does some real wonky stuff. Like it'll get confused on which replay.mp4 to play maybe?
@warm thorn I understand what you want to do, but before you go further, did you try the instant replay widget? 👇🏼 (an easier way to do instant replays) https://discordapp.com/channels/141203863863558144/457957557470887947/555734806034382888
I did see that, I'm actually part of that Discord and Fyrewire himself directed me to this...
https://www.obs.live/articles/2019/10/4/b6zieupip1h45bgewyvp6gamwube7g
Setup and customize your own instant replay using an OBS.live script. With the simple click of a button your viewers will be able to see up to your last minute of game play and the clips will be saved to your PC for you to use on social media or for compilation videos later!
I assume because with his widget, you need to do a !clip chat command. But I'm just looking for only myself (the broadcaster) able to do it at the push of my deck button.
hrm... oaky i dont know if im correct here ... text scrolling in my overlay doesnt work... does anyone know how to fix that? 😦
@daring belfry OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
thanks!
You can test Alerts via the bell on the lower right corner of the Overlay Editor. Simply go to your Dashboard -> My Overlays -> Pencil/edit button on the overlay. Make sure the "Show Emulated events on stream" option is on to see the alert in OBS/Xsplit https://streamable.com/h6qgy
Learn how to customize your alerts and setup different alerts variations with StreamElements Alertbox
Overlay Manager guide: https://youtu.be/X7XrDdRE7Fk
Add HypeCup to your Stream: https://www.youtube.com/watch?v=8LVRd2X4HvU
Got any questions, or just want to say "Hey"...
Hey does anyone know if there is charity compatibility with streamelements like if people donated to a charity page it would show up on my stream?
Hi! Does anyone know which version of CEF is used in OBS.Live for browser source?
soo y does this do this? seems to distort when I jiggle my cursor around the activity feed
@midnight eagle Please follow these steps:
close OBS,
open the Nvidia Control Panel,
in the left menu select "manage 3D settings" and then under the list of options (right panel) press "restore default settings",
Start OBS again.
oof I just changed those to potentially help my PC lol
but if u say so Support Ai BOT lol
hello all i am in the process of switching over to SE obs live and ive found an overlay i wish to use. I see where the camera image is suppose to go but do i add it in the overlay editor so it is still just one source or do i add it in OBS live?
well if you add it in the overlay editor it will update the link which will change the overlay in obs live, i tend to change it on the overlay editor as its easier for me but its upto you
thank you for the response
i am use to obs been streaming for over 5 yrs now but not use to SE
i like the idea of using the overlay editor as it would keep it as one source but not sure how to add my web cam into the over and cant find an answer among the prepackaged youtube videos
oh are you on about your actual webcam or the webcam overlay picture?
the feed from the actual webcam
ah ok, that will have to be on obs live
as another source
and just line it up to the overlay
ok cool i know how to do that i just thought the whole one source applied to webcam and such thank you so much
yeah would be cool but it would probably be very slow and would most likely not match up with your mic audio as it wouldnt be directly on obs live but would take a few milliseconds to go through the overlay onto stream
Hi I have a problem with my obs or streamlabs, the window capture or game capture only show black screen, any way to fix this?
have you chosen the right window or the right application?
yea im pretty sure i chosen the right one
i don't have this problem before reinstall window
when u use a game capture, you have to then make it display a certain application then the next drop down menu, you choose your game or application
@bold oasis by any chance you use laptop?
nah im using pc
good to think you have nvidia GPU?
yes
is OBS running with admin rights and with GPU ?
@bold oasis can u show me the game capture source that youve setup and i can see how similar it is to mine?
after checked it worked on OBS but not streamlabs
i dont see anything different to mine,thats weird
@bold oasis Well we can't help you with SLOBS, we dont have the tools to do it, this is StreamElements Discord
Ty anyway it worked now
@wind gulch have you update you video drivers?
Ok thanks
Problem is i already reset my control panel and it still occurs

Hello...are stinger transitions an option in OBS live? I only have fade and cut listed
@forest relic No. Those are managed through actual OBS.
Well, yes, but you need to provide your own stinger
Clicking the plus in the transition panel, you can select stinger which will allow you to set a custom stinger
having issues with the media request skipping some songs completely, and other songs it sorta skips through them, plays a bit of it, skips, plays some more and then bounces to the next song. have tried reinstalling, reset defaults, disconnected twitch and reconnected, running in admin mode, dont know what else to do
yes
Do not use both locations at the same time.
Only use either the dock or the webpage
Should fix it, yes
okie ty
heya new to the streaming scene, was wondering what is the difference between streamelements and streamelements OBS.Live?
Umm...OBS.Live is made by streamelements?
I think you wanted to type something else in the question right?
I was gonna download streamelements than on the same official site I saw a "new obs.live" and tried to find info on it.
I am guessing streamelements is browser? and obs.live is installed with streamelements benefits?
@tall helm OBS.Live is a Plugin for OBS created by StreamElements. You can download OBS.Live here: https://streamelements.com/obslive
Please make sure you have the latest version of OBS installed, Current Version: 24.0.3. You can install OBS here: https://obsproject.com/
For nVidia drivers, turning on image sharpening in Control Panel 3D settings will have the "artifacting" effect in OBS that Jayden D. "Recipe" was having
@ruby yoke Please follow these steps:
close OBS,
open the Nvidia Control Panel,
in the left menu select "manage 3D settings" and then under the list of options (right panel) press "restore default settings",
Start OBS again.
I was giving a troubleshooting suggestion
Droids, right ;p
I have a bot on one of my servers that greets everyone active every 5 minutes
does obs.live offer an "just in time configuration" of the overlays made from streamelements? (currently i have to do these on a different browser, click save, check if it is okay, no? - repeat)
hrm i'm trying to do a reference to the streamlabs one: Streamlabs hast "streamlabels" integrated. There you just click on a "add to scene" button, there you can choose , for example , alerts and can change those alerts right IN the streamlabs obs app. you dont have to go into the browser to change the alerts/chat etc there, you all have it right in your app.
Our overlays have to be edited over at the website indeed, but then you can access them everywhere, since they're stored in the cloud
The whole thought about that is, if your computer crashes or anything, you can just pull your overlay link to your new computer and you're done
i know, i was hoping that obs.live has an built in integration, that allows building of the overlay directly in the app (just like slobs has) - btw: do the streamelements overlay support multistreaming? (even with 2 different twitch channels at the same time)
is anyone having issues installing the stream elements stream deck plugin?
@daring belfry yes -> right click the browser source -> properties -> open editor
@onyx vessel What is the issue you are facing?
@shy mountain I can't install the stream deck stream elements plugin, I used to have it, and it stopped working ever since the latest update on the 18th of feb, I have tried to re-install streamdeck software, new profile ect, I can install other plugins, just not the streamelements one
Whats the version number of OBS.Live? (lower right corner of OBS window)
19.12.17.537
i dont think it is a obslive issue though,
when i try to add the plug-in, it refuses to install,
so as an example, i click more actions , gop to streamelemtns obs.live
click install,
a blue bar appears, as if it is downloading and installing,
but then the install button just re-appears, the tab isnt in streamdeck or even unticked
can you record the process please?
should i dm it to you?
sure
@shy mountain will test it as soon as i'm at home
hi! i accidentally clicked on Resize output (source size) for my video source and i can't figure out how to undo it 😄
control + z didn't work?
control z doesn't seem to do anything
no unfortunately
but yes it's on a source
so it's my camera
i right clicked on it and accidentally did resize output
clicking on it again doesn't help
there should be a reset somewhere, at least for other sources there is, can't check it since I'm at work
was the source full screen?
no but i did something to the preview as well
the preview is larger
i think i figured out the camera source but now it's not fitting to the preview
OK NVM i figured it all out! 😄 now for my real question- the reason that i started messing with settings for:
the game capture won't recognize mass effect for some reason
i tried deleting and recreating the game capture, restarting computer, restarting game etc.
Have you tried window capture instead of game capture?
some games don't work with Game Capture
i tried that but it didn't show up as an option
i'll try it again though i just restarted my computer
sorry something else got my attention, tried running obs as admin?
There we go! Enjoy 
Anybody know how Sacriel does this: He makes his webcam slide down, like an elevator motion. Is this an obs.live plugin? It would be great to have a button on stream deck to do this. And to then elevate yourself back onto the screen
probably the motion plugin
(The only way I can think of is setting up 20+ scenes and having stream deck switch to each one, with the cam looking like its sliding down)
Oh, sick
anyone on mac have issues with the new obs 24.0.6 stalling out i cant seem to fix it
@slow mortar Hey scuba, I'd recommed asking the OBS support over at discord.gg/obsproject
OBS.Live, our plugin to OBS.Studios, isnt on Mac
@tender python Can the motion be triggered via streamdeck?
Just downloaded OBS and StreamElements live. Even with the videos can't figure how to get started.
What are you getting stuck on Doc? 😄
I spent 6 months trying to stream with Streamlabs and never got online. Running into the same issues here.
Have you put in your stream key into obs.live and hit Start Stream?
OK -- chose some overlays -- really struggling to format them; can't add them to scenes; cant connect my cam -- etc, etc...
It never asked for my key. I've already connected my Twitch stream to it in any case
So Doc, If im clear here, you cant add scenes in your OBS?
The overlay is made over at the website, which will be added as a browser source
Then you would need to add a Video capture for your cam
Your first step it to Start OBS.Live. And go Live with a webcam. After this, learn how to add overlays.
@tender python Can the motion be triggered via streamdeck?
@stuck maple Set hotkey in settings, add hotkey on streamdeck
@tender python Cool ty
@stuck maple I appreciate the help, but it's going to be a little bit hard to troubleshoot/help if we both say different stuff! 😅
@lilac ocean I finally, after 6 months, got my stream going two days ago with Twitch Studio. I really want to use SE because it provides so much more. After the initial set-up, I simply end up at that control screen with no idea how to further proceed.
@gaunt basin I'm having a hard time to understand where you exactly get stuck on, what screen do you have in front of you where you get stuck on?
I spent years in radio. God I miss my engineer..
OK A blank, black screen at the bottom are: Scenes. sources, audio mixer, Scene transitions and controls.
@lilac ocean np. I think @gaunt basin doesn't even know how to go live, so needs to learn that before even thinking about SE and Overlays.
I have been live ShayK47. Using Twitch Studio.
Yhea that's why im figuring out which screen Doc is stuck on, so I can grab the right tutorial/guide
I think its handy to follow these ones Doc
@gaunt basin New to Stream Elements?
Check out our YouTube channel https://www.youtube.com/c/streamelements/videos
with tutorial videos from setting up the basics, to in depth details on how to use our product.
New to OBS? Here is a 4 step quickstart guide
https://obsproject.com/wiki/OBS-Studio-Quickstart
Want to learn even more? Here is an in-depth overview
https://obsproject.com/wiki/OBS-Studio-Overview
the most above is the youtube tutorials, after that the quickstart guide for OBS and then the more in-depth one 
Done the last two. I'll take a look at the first one.
You already followed the quick start guide?
okay let me quickly screenshot something and I'll type out what to do
Yes and ended up at the screen I described with no idea how to proceed.
having a hard time to guess which screen, so if you could show me what screen you mean, that would be very helpful
Top left says: OBS 24.0.3 Profile: Untitled
Alright so youre in the normal screen, you havent added anything yet to it then
so in the bottom left, you are seeing your scenes, correct?
That's what I get when opening the SE icon on my desktop
1 is the scenes and 2 is the sources
you will have to click the + icon to add a new scene firstly
Well ther is nothing in scenes or sources
you will have to click the + icon to add a new scene firstly
@lilac ocean ^
Done that but there is nothing to add. I guess I need tyo import but don't knoiw how
okay after adding the scene
click the + icon under sources, to add a source
your camera is the video capture source, so pick that one
Done that -- but, again, ther is nothing to add...
you dont have a camera?
because, if you did that, you added a camera, to get to the settings of the camera (video capture source), right click on it and select properties
If i add a new one, this is what I get, a window to choose the camera and the settings
OK that wqorked
Right now just Marbles
Alright, so if you click on the + icon again
you can add a Game Capture, or a Window Capture
when you add one of the two, you will see the settings screen again, it's handy to have marbles running in the background, so you can immediatly test it out
Pops up just fine when I started Marbles -- but blew out my pop out window
okay so that is because there is an order of sources
you can drag the video capture source back up under sources
Hell, son, I'm 74 -- new to this stuff!
just drag it above the capture like this
Hell, son, I'm 74 -- new to this stuff!
@gaunt basin I have respect for you that you are still trying your very best to learn this, thats like super cool!!
Yup -- even figgured that ouit by myself.
😄
Sorry typing on a gaming keyboard lot's of typos.
Also no worries at all haha!
so basically what you have now are your cam and game, you could start streaming with this by hitting on the big green Start Streaming button
Seems as though the game screen is being attenuated somehow.
i think that is because Marbles ia full screen and if you tab out, it doesnt focus as much on it
Tab out?
like if you click another screen than the game screen
Hmmm... still not sure I understand
if you click on marbles again, does it still attenuate?
I can click on the game or my cam feed...Yes
no i mean, on the marbles application itself
so like on the real game, as if youre going to play it
Wish I knew how to take a screen shot and put it on here. But yes. the marbles application is attenuated even when I have it clicked
Please provide a proper screenshot with the issue visible. If not sure how to take a screenshot, you can check here: https://www.take-a-screenshot.org/
^we actually have a guide for that! 😄
Alright, look at that!
Old dog, new tricks. I'll be...
okay so, when you right click on the game capture to go to properties again
do you see the square with Force Scaling?
So I'm having troubles updating the obs live with the new update
when you tick that, you can scale your game screen for obs, so it will fit better, you would have to select 1920x1080 im guessing
INo the force scaling is unchecked should I check it?
yes, so check it
and type in the bar under it 1920x1080
then it should fit perfectly
I do have to go for a break and a home drive, so I'm gonna ask someone to help you out further!
how come every time OBS Live or OBS Studio has an Update my entire OBS is just plain white.. cant stream now 😦
Yeah my OBS was being weird too when I tried to update it
It's like that pretty much every time.. that's why I usually wait with updates but OBS.Live just automatically updated
OK managed to black out two of my monitors....
@warm radish To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Guess we're on our own here guys...
how so?
@daring raft Streamelements on top of OBS -> Logout -> login
@quasi snow Did you take over from Bordeaux Prime?
I can try, what's wrong? @gaunt basin
if it's just to make your screen capture fit obs canvas its as easy as selecting it on the preview and press Control + F
so, Skype won't show the NDI Source in screen. And the sizing keeps changing from big to small. video capture won't show my web cam either
it wouldn't even show my video and his was changing sizes
Yeah, got that. Thanks, Right now I'm going to try and develop some overlays using some of the videos. BRB
I have a problem with the OBS Studio version of Streamelements and when I start I get the error message that my GPU is not supported (1050ti) with the normal OBS-Studio everything is going well, any ideas what I can do?
OK -- I can get my cam in a mode without an overlay. How do I add cam and mike to overlays?
Got sound, now any ideas on cam?
@gaunt basin you don't need to, they're already in obs
So what you do is you publish the overlay, and it will give you a link, then in obs you get a browser source
@gaunt basin To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Hey Bordeaux -- Can you explain that like I'm a 4 year old ( or better a 74 year old 😉
I've got the cam working -- but not in the box on the overlay. Should I just forget about the boxes?
the cam is already in obs
you have to add the overlay to obs then
and place the video capture above the boxes in obs
hello , after update a obs.live i cant use obs propertly. evrywhere where was a stream chat and a activity feed i got a white screen . i cant log in to stream elements in obs. even when i use a obs-studio, i cant add a overlay from streamelements.
i got only this
i try to reinstal obs , reinstal streamelementsOBS.live but nothing happend
hello , after update a obs.live i cant use obs propertly. evrywhere where was a stream chat and a activity feed i got a white screen . i cant log in to stream elements in obs. even when i use a obs-studio, i cant add a overlay from streamelements.
@tough crater I have the same problem. Every time I open OBS it crashes! I've tried to clear the cache, uninstall and install again and it doesn't work. Without using obs.live I can't use my old streamelements overlays. Can anyone help?
@candid mason even when I try to add a overlay from the page streamelements - its doesnt work. I can add a capture from game , capture the monitor but nothing more . i cant add a overlay. today its work fine , but obs shows a messege to update a streamelements obs.live , i said "ok" it will be fresher, after that its crash. and i try to fix it from 1,5h ?
Having frames missed due to rendering lag before I even start the stream but gpu is only at 15%
Yes, my GPU consumption in live is at most 10%, when opening the program after the update it is reaching 20% without doing anything. Frames falling for no reason. All this after the update! A great day to make lives and videos due to the update of fortnite. However, streamlabs made it impossible for today.
@candid mason @tough crater please can you go to the streamelements menu in obs and select the "report" option.
if you state the white screen issue this will give the admin some info about it.
thanks
already reported
@candid mason @tough crater please can you go to the streamelements menu in obs and select the "report" option.
if you state the white screen issue this will give the admin some info about it.
thanks
@plain sonnet It is not possible to access the menu, the program closes as soon as I try to click on anything.
I'm not able to add overlays directly through OBS, without using obs.live! I believe that this is not a problem here, but streamelements. I've tried everything I could, the next solution is to change platforms: /
I've been trying to fix this for a few hours and I'm not getting support from the app. My patience has run out.
"I'm not able to add overlays directly through OBS, without using obs.live!"
so you need to use obs.live to have the overlays?
Yes, my overlays are only showing up if I have obs.live installed. Even taking the link and putting it through the OBS browser again, or creating a new overlay, it doesn't work. But when I have obs.live installed, OBS crashes.
"I'm not able to add overlays directly through OBS, without using obs.live!"
so you need to use obs.live to have the overlays?
@plain sonnet
Hey im having an issue fixing my subscriber alert my gif wont change at all
it keeps using the default and im streaming in a few hours it will miss with my new overlay vibes
@frosty cosmos do you have any variations for sub alerts?
folks, i'm still having issues finding the custom chat bot name on OBS Live, any ideas?
was told that i could change the chat bot's name in OBS Live, but i can't find it
go to your dashboard on the site and go to bot cmnds youll find it there
got it, cheers
cheers
I have a problem with the OBS Studio version of Streamelements and when I start I get the error message that my GPU is not supported (1050ti) with the normal OBS-Studio everything is going well, any ideas what I can do?
any tipps?
Can you screenshot the error message?
is there a way to load a browser url inside the overlay maker?
@daring belfry technically via custom widget you could side-load using some custom HTML....what exactly are you trying to do?
just a "all in one" overlay thing. want to include the restream chat
hey y'all i have not been able to get my alert box to work at all, im not sure if it is my gifs or what but it works when i test the alerts just not while im streaming, i have looked up on line a whole bunch of different things and nothing has worked thus far. Thank you in advance for any and all advice/ solutions.❤️
You could just add the restream chat as a browser source in OBS and then set its opacity to like....50%
@teal abyss OBS -> settings -> advanced -> scroll down -> enable/disable hardware accel.
https://i.imgur.com/ggMe9ZE.png
thank you ! should it be enabled or disabled?
oh lol ok thank you so much!!!!!!!
how do I decrease CPU usage by the overlay? It severely affects my TF2 streams as TF2 is very CPU-bound
make sure step 3 is done on most overlays 😉
I forgot the "custom framerate" thing but I did check the shutdown when not visible thing
here's to praying that TF2 doesn't lag as much when streaming today
Check browser hardware acceleration in your obs settings too
i'll eat that pizza real quick then try streaming tf2 again and report back
prays to gaben
Hey all! i have a smal problem that is bugging me a lot and i can't seem to find it anywhere.
I have no sound form my stinger WEBM, A while back i accidently deleted the vol meter for stinger sounds and now i can't seem to get it back. I've put the stinger on monitor and output, my WEBM has a sound effect the only thing missing is the Vol meter
send help
Oops! We encountered an unexpected error. Please try again.
-Twitch
Ummm
twitch might be 🅱️roke
Check in obs settings > stream and disconnect/reconnect your account there
I can't do anything in the Twitch app on my phone either even after turning WiFi off
so I'm guessing something with Twitch went wrong™️
Oops
but why is OBSLive saying there's an update but then fails to DL it
That’s a good question
Did someone bring down your internet by unplugging something?
nope, that can't be it
because I'm still connected to Discord on my PC
also, whatever problems Twitch was having went away long enough for me to log back in
but it still won't let me update
You closed obs and relaunched it?
that should be right?
though #270206314561404928 said OBSLive 20.something is already out
but then how did I get this version
so I got my version of OBS.Live from the SE website and installed it on the 16th of February, if Windows is to be trusted
Can you download again from the site to see if that works?
i made a donation button for my twitch dashboard, but how do i make my other buttons match that one now? sorry probably dumb question but new tot his
the setup from the site downloads v20 now
also, since turning on browser source HW acceleration, performance is better in TF2 for me
im not sure honestly haha i have a donation link on my twitch dash board that has certain colours in it, and i just wanted the rest of the headers to show the same way? idk if im making sense haha
Let’s move to #helpdesk-twitch and we will go from there 🙂
Is there a known memory leak issue with OBS live? When using OBS studio, RAM usage is roughly 100MB, but with OBS live installed, even when not in use, it goes to over 11GB
I've taken screen shots if it helps diagnose
Who would be best to speak to regarding this?
Hey, was just about to reply to your tweet on that @misty gulch
Any chance you can produce OBS logs from when the RAM went off like that?
Of course, I'm not sure how to get this for you though. Thus far I only have screenshots of task manager
you let me know what you need
I assume reinstall OBS live
Nope
ah okay
you should still have log files from when it was acting up (they're named after dates)
just DM me the log files that were made when your OBS was acting up
Hi -- switched to SE today. Just had to kill the stream because A.) continuously freezing and; B.) my game capture completely covers my overlay. Help?!
ensure your overlay is at the top (if it isn't, select it and drag it there)
Would anybody know why Skype NDI won't show video in the broadcast?
Duhhhh, Thank you,
also, for the continuously freezing, try turning browser source hardware acceleration on in OBS settings > Advanced, make sure you're using hardware encoding in OBS settings > Output, and for any browser sources you have, check "Shutdown source when not visible" in their properties - that ensures that the browser source doesn't waste CPU if it isn't visible on stream
also, on most overlays, do this: https://cdn.discordapp.com/attachments/494513233416421386/680142203405992221/add_overlay.png
Hello I am trying to capture my screen and it just stays black. I am on windows
laptop by any chance?
yes
Depending on your Windows version and what sources you wish to use, you may need to set OBS to run on a specific GPU. Not sure which Windows version you have? Press Windows+R and run "winver".
For Windows 10 1909 or newer:
Open Settings and search for "Graphics Settings". Sel...
I didnt understand that article. Could you help me out?
Not too sure why its a black screen
Is there a particular reason why the chat box on obs live doesn't stay on dark mode whenever I close and reopen obs?
Hello I have an issue with my scenes from nerd or die with Obs Live. Every time I add a new scene or edit one All of my stealth backgrounds crash and I have to manually install them again.
Im trying to record and its showing a black screen, then it says I dont have a source selected, how do I make it show my screen?
@floral trail To set your panels to dark mode please do the following:
Close down your chat,
Close down stream information,
In OBS go to view > docks > chat
Click on the cog, go to non-mod settings
look under "My Preferences" to enable/disable dark mode
You can then reopen your docks
view > docks
https://media.discordapp.net/attachments/370226812669788161/655790222902296591/unknown.png
Good Evening. I was wondering if you could help me. I set some alerts on the Streamelements to use with StreamlabsOBS. but they dont work, what can i do?
@slate nimbus We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.


