#helpdesk-selive

1 messages · Page 98 of 1

steel bladeBOT
cerulean condor
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its on

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still nothing

kindred fox
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disable it

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then reload your overlays

cerulean condor
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...ok

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YO that worked .....somehow

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thanks @kindred fox

cerulean condor
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bruh 😂

timid coral
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Is there a way to have a chat command to trigger a SE:OBS scene change? (Moved From General)

kindred fox
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@timid coral unfortunately not currently. You can see if it has been proposed on the ideas board and upvote it there: https://strms.net/ideas

timid coral
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Ok cool.

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Thanks @kindred fox

kindred fox
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np!

glossy dagger
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Can anyone help me with changing streamelements bot name?

steel bladeBOT
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@glossy dagger Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • OBS.Live or Ground Control open
  • Create a twitch account for the name you want to use or run the bot under your own name
  • Custom bot name doesn't work on Mac
glossy dagger
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I have that but the option in Ground Control is gone

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Use to work 😦

rugged quail
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What platform do you stream on?

steel bladeBOT
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@glossy dagger Due to a recent change from Twitch API, these features are affected by the change:

  • Ground Control does not have Custom Bot Name
  • Subscriber count will count the Channel and any other permanent sub you may have (+1 or +2 or +3 on top).
    We are working on fixing both issues, but there is no ETA.
    OBS.Live still has Custom Bot name working fine in it.
glossy dagger
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OBS.Live

kindred fox
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Ground Control is a known issue

glossy dagger
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I've searched the OBS.Live option to do Custom Bot name where is it?

kindred fox
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OBS.Live will let you change the bot name

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In the Activity Feed >> click the Hamburger menu >> click Stream Settings gear

rugged quail
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Just to refresh my mind, this does not work for Mixer correct?

glossy dagger
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I have no hamburger menu in Activity Feed like in Ground Control

rugged quail
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Are you Streaming to Mixer, Twitch, Youtube or Facebook?

glossy dagger
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Twitch

kindred fox
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StreamElements >> Docks >> Activity Feed

glossy dagger
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I'm only using OBS.Live

kindred fox
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@glossy dagger Click StreamElements in the Menu bar >> Docks >> Activity Feed

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then follow the instructions Benno linked above

glossy dagger
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LOL

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such a bot

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Found it

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yo... does this activity feed have to stay open or can I just use this feed instead of Ground Control?

kindred fox
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you can use that instead of Ground Control

glossy dagger
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POG you're goated! thank you for the help

ornate niche
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how do i add alerts and a chat box from the obs.live program,or is it not possible ?

odd kraken
ornate niche
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So,not possible from the program itself.

odd kraken
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After you added a browser source you can add it via OBS.Live.

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But it is best practise to edit the overlays in the browser.

ornate niche
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Well,sadly i think I'm going to stay with slobs,doesn't seem like there's anything better here

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Thank you for everything anyways!

odd kraken
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Anything we can help you with exactly?

obsidian crow
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hey guys, I have a question
how long does it take for orders to show up on the orders tab

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in the dashboard

honest echo
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@obsidian crow .. Afaik up to 24h and remember use #helpdesk-merch to all the merch related

wary dew
obsidian crow
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oh sorry I thought I clicked merch helpdesk

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thank you very mich for the info

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its just I'm getting screenshots of orders and check up on what people are liking the most

honest echo
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You're welcime 😛

mortal bone
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i got a little bit stuck with my custom bot

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i cant seem to remove it

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i want to re add a new one

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I have everything set up correctly and the one i have now is working perfect but i need to remove that one but i do not see the remove button on the active feed anymore

honest echo
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@mortal bone you are using Obs.live?

mortal bone
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yes

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there should according to the tutorial be a remove button there

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and it aint

honest echo
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just above the text "this feature .." should let you change the name of the bot isn't?

mortal bone
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@honest echo yes but only the ones that I already had I want to add a new one

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and remove the old LHQ one

honest echo
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i'm out my office right, im on my way in about 15 minutes and i check that for you

mortal bone
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@honest echo much appreciated

twin glen
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is obs.live available on macOS? I havent been able to find a download for it

odd kraken
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No, it is not.

river sorrel
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Hi! Is there an option to assign a hotkey to add +1 the counter?

formal tundra
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hi all - is there a way to make the stream chat on obs.live be in dark mode?

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my general obs setting is darkmode but if i pop out chat it is white

steel bladeBOT
formal tundra
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perfect! thanks!!

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it was the switching to non-mod settings that i was missing!

hallow kestrel
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Is OBS.Live acting really slowly for other people? I seem to be having trouble loading anything, it was working perfectly fine last night.

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I'm having trouble even loading my overlays or my chat.

cloud raft
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how do I add the media source widget to my obs?

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@hallow kestrel try restarting your computer, I usually have to do that on my laptop

hallow kestrel
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I'll give that a shot, that's basically my last resort right now lol.

cloud raft
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anyone in hear that can help me add a media source? for the song request

steel bladeBOT
opal glacier
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how do i add the media request file as a side add on like my chat and activity filter

kindred fox
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Click StreamElements > Docks > Media Request

opal glacier
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thanks

dawn pivot
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I just recently purchased a new montior and i saw that my stream was skipping frames very bad its was over like 60%

honest echo
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@mortal bone sorry the delay, i share a SS of my activity feed for you 🙂

wispy junco
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my mic isn't getting picked up but i have the audio input set up

wispy junco
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anyone?

radiant jolt
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Hi, i'm having an issue where OBS Studio works fine without Streamelements OBS.live, but when i install it, it crashes OBS on statup. Any fixes?

steel bladeBOT
shy mountain
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@radiant jolt remove all browser sourcrs prior to installing obslive

radiant jolt
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Ugh.

slender sphinx
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OBS.live is causing my stream to lag and skip frames. When I switched back to Studio, it was working smoothly. Any way to fix this issue?

steel bladeBOT
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@slender sphinx Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

slender sphinx
shy mountain
slender sphinx
shy mountain
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Are you using animated overlays?

river sorrel
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Hi! Is there an option to assign a hotkey to add +1 the counter?

shy mountain
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if you have streamdeck you can trigger a chat message to increase the counter.

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But there is no other way I believe

true harness
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OBS Live doesn't allow plugins?

shy mountain
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OBS.Live is a plugin for OBS Studio

true harness
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I'm referring about filters added

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Like motion effect

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I added a motion effect via OBS as a plugin because streamelements is not allowing the plugin

shy mountain
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If you are having issues with any other plugin its best to ask the OBS guys at their discord here: https://discord.gg/obsproject or ask the plugin creator

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We in no way should hinder any other plugin

slender sphinx
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Yes I am

true harness
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It's completely hidden when in OBS.live

shy mountain
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what type of plugin exactly is it?

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does it do anything with browser sources?

true harness
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It's called motion effect

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No it's a transition.

shy mountain
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@slender sphinx most likely those are causing the issue with the frames

true harness
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The filter is there but the properties becomes disabled. Is there a folder for OBS Live?

shy mountain
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And have you contacted the OBS guys?

true harness
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Oh it works on OBS Base

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But on SE Plugin. It shuts it off

shy mountain
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Right, so lets recap.
You installed OBS Studio, then you installed this plugin, then you installed OBS.Live and the 1st plugin is gone?

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Have you tried reinstalling the plugin while having OBS.Live installed?

true harness
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I just drag and drop the DLL in the 64 plugin folder

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Both are installed already

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I just added the plugin to my OBS plugin folder.

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I pinged them. Let's see what they say

shy mountain
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What is the name of the plugin?

true harness
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Motion effect

rugged quail
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Did anyone hear if they fixed KappaGen Bttv emotes with appear on alert overlay screen yet

lilac ocean
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I have not heard of a fix yet, but I will ask around for you

true harness
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OBS told me to come back here and ask about the plugin not working

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This is suppose to be an OBS plugin. But shuts off with se plugin

earnest scarab
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Wondering if anybody can help me out; The Media Request for Stream Elements, it works great; however i cannot place the media request on screen because it starts playing the song twice; almost as if the song is dubbed and was dubbed a little behind so you can hear the song twice... anybody know how to fix this???

kindred fox
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@true harness did you install the plug-in before or after obs.live?

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@earnest scarab make sure you have “shutdown source when inactive” checked on all your overlays

slender sphinx
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When I switched back to OBS Studio though all the lag and freezes disappeared.

steel bladeBOT
kindred fox
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check that

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see if it's enabled.... if it is.... disable it

cursive pelican
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Hi there, I';m having one issue where my event list will not show up in my OBS. I've linked your overlay and the events work, but the event list will not pop up. Could anyone provide some details on this?

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Actually never mind, I may have found the issues

sudden ingot
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Need an explanation regarding SE.Pay

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It asks for "Number", what the heck do you mean?

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Number
Street
City
Zip Code
Country Code
Phone Number
Country of Residence

All of these are easy to understand except the "Number"

unborn saddle
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How do you change title of the stream from OBS live?

kindred fox
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@sudden ingot I would believe it is your house number

sudden ingot
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Literally dont have one .-.

lilac ocean
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oof

kindred fox
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@unborn saddle Activity Feed panel >> Click the hamburger menu

devout dune
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Hey guys, Would anyone be willing to take a small amount of time to help me out with OBS and SE please? Im new to PC and just trying to figure out how to get a stream going! I cant figure out how to get my overlays to fit correctly in obs BRUH

kindred fox
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@sudden ingot
Number = 123
Street = abc street/circle/avenue/etc
City = anytown
Zip Code = 12345
Country Code = 1
Phone Number = 123-456-7890
Country of Residence = United States

steel bladeBOT
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@devout dune To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

sudden ingot
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@sudden ingot
Number = 123
Street = abc street/circle/avenue/etc
City = anytown
Zip Code = 12345
Country Code = 1
Phone Number = 123-456-7890
Country of Residence = United States
@kindred fox Like I fully get that, but I still aint got no "Number" I can really put in so just put in the door number since am in apartment block .-.

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but the thing is that number is also literally the street name .-.

kindred fox
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the apartment building address would go in the number, and the street would be 123rd St #4 (for apartment #4)

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So Number = the address of the apartment building
Street = Street name + Apt #

vital crescent
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Hi. Im having tons of problems with my Streaming.. I use Streamelements OBS. It has been a week from this day that i've had tons of cuts, lags, disconnections. I've tried streaming in other house to verify if it was my network, but it happened the same. The only way i have to stream at this moment is doing it on my mobile phone.

steel bladeBOT
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@vital crescent Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

vital crescent
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you mean this?

kindred fox
vital crescent
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where can i change OBS to work with my nvidia card?

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:l

kindred fox
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Click the link above,then click the link under the GPU error

vital crescent
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I've made some changes. I will try now

rugged quail
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Hey, can anyone help I removed the bar on the left of the screen showing follower/sub activity and I have no idea how or how to get it back 😦 I also can't see how many viewers I have..

wary dew
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click on the streamelements menu in the top bar of OBS.Live and click on Activity Feed

true harness
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@kindred fox after OBS live. Is there a folder for OBS live

kindred fox
winged oxide
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none of my scenes work properly now

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@rugged quail

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@ me if you have the answer

plain swan
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@winged oxide can you post a full screenshot of your OBS

odd kraken
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Disable the studio mode.

cold rapids
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Can anyone help me get my transition not to take forever to switch

limber juniper
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@cold rapids is it a custom stinger?

cold rapids
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It's one I got from the website but when I click to transition it wi load the game play then 30 seconds later it loads the iverlay

plain sonnet
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what website?

cold rapids
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Stream elements

wary dew
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it's not a stinger transistion, he is talking about switching scenes and the overlay loading late

limber juniper
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ah ha

plain sonnet
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so its an overlay, not a transition?

wary dew
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studio mode can be helpful maybe

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you can preload the next scene

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or an actual stinger transition 😛

cold rapids
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Yes sorry where do I get a good transition from them

plain sonnet
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the reason it takes long is because it has to download the overlay when you switch.

you can either break you overlays up into things that need to be downloaded everytime and things that can just stay open

or use an actual stinger to hide the loading

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google, plenty of free ones out there

wary dew
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Nerd or Die, Visuals By Impulse, they all have same cool stinger transistions for free on their websites

plain sonnet
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its where i got mine

cold rapids
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Sorry this is still really new to me I have use slobs in the past and had no issue so this is different

chilly jasper
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Hi can anyone help please. I just installed the obs.live plugin and now obs just crashes. Also the activity feed along with the chatbox do not load, they are just white boxes... anyone have any idea what's going on here?

wise oasis
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My Media Request isn't working, for every song there's just this error message: "This Video is not available in your country." While it obviously is because i can watch it on youtube normally.

rugged quail
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@wary dew my saviour 🥰 thank you!!

wary dew
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wait... what did i do? 😛

wise silo
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Everything.

rugged quail
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Told me how to get my activity feed back lol

wary dew
winged oxide
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@plain swan @odd kraken fixed it thanks, i feel rally dank rn FeelsDankMan

distant oracle
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Hey! I need help.. switched over to Mixer from twitch but my activity feed still shows follows from my twitch channel even though the settings are switched over to mixer.. not sure how to fix

sleek cargo
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I'm running into a strange problem with my media request again, different issue this time. Any time someone requests a song unless theyre ranked as a mod in chat it plays the same video thats completely unrelated to what they linked

distant oracle
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nevermind fixed

delicate field
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is there a way to use gimp+sketchpad to draw over a gamecapture on obs?

kindred fox
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Like a telestrator?

delicate field
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yes

stoic drum
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Hello there,
Its been a week and I am experiencing too much drop frames using obs live

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I am using same settings ever since I started streaming for a year and its my first time to experience this.

steel bladeBOT
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@stoic drum Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

kindred fox
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@delicate field no clue

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Probably? But maybe not?

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You might check on the obs forums for a plug-in that does it?

ashen vapor
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anyone having issues with the editor from browser source not opening?

wise silo
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Afaik, no. Lemme test.

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Nop, workin fine

ashen vapor
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hm. ight

wise silo
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Are you using GoOGlE CHroMe PepeLaugh

ashen vapor
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the editer within obs

wise silo
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Thats the joke GWnillaCry

ashen vapor
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re-logging fixed it. but no

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i use netscape

true harness
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@kindred fox i already did that. It's disabled within OBS live version. It works fine on Just OBS.

whole crane
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More of an OBS question but for lower end pcs is it better to have the base and output resolution on 720 or is it fine for the base to stay at 1080 and the output down to 720?

kindred fox
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Depends on how “low-end”

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Canvas should be screen size and output should be scaled

rugged shoal
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i have a quick questions boys

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so how do i get the overlay i made through stream elements onto the obs live application

steel bladeBOT
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@rugged shoal To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

fresh edge
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I can't get game capture to work, it randomly stopped months ago and I just display capture, I'm running as admin, I've deleted and re-added game capture

steel bladeBOT
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@fresh edge Due to the way laptops are designed, your system must be configured to run OBS on a specific GPU, depending on the type of capture you are trying to do.

For Game Capture and Window Capture (recommended), your system must be configured to run OBS on your laptop’s high performance GPU (default); for Display Capture, your system must be configured to run OBS on your laptop’s power saving GPU (iGPU).

If you are running Windows 10 1903 or newer, use this guide for instructions on how to configure your system: https://github.com/obsproject/obs-studio/wiki/Laptop-GPU-Selection-Windows-10

For instructions on configuring an older version of Windows (you should consider upgrading), use this guide: https://obsproject.com/wiki/Laptop-Troubleshooting

fickle flame
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So I can't set my bot's custom name in OBS.Live. It goes through the process and after clicking authorize it doesn't take.

shy mountain
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the window just goes away?

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Follow these steps:

2) Open OBS(or restart if it was open)
3) Open your browser and type in "localhost:40404"
4) Click on "StreamElements - Activity feed"
5) navigate to the Console tab
6) type in the console this: store.customBot.removeCustomBotIntegration() and hit enter
7) Try setting the custom bot name```
fickle flame
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Oh, that worked. Thank you so much.

shy mountain
fickle flame
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That's been driving me crazy for months.

hexed dune
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I've been getting a ton of Frame Drops over the last few days. Apparently it doesn't hit my stream too much but on OBS Studio I dropped 100k frames over 5 hours.

steel bladeBOT
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@hexed dune Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

hexed dune
hexed dune
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That's the most recent log, did a bandwidth test and it was still dropping. Wasn't that many frames since it was only a test.

shy mountain
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read the guide in the analyzer

rapid wing
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hello

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why doesnt chat load

shy mountain
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Can you elaborate?

rapid wing
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when i open obs and typ in my mixer chat the chat doesnt show in the obs chat box

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how do i fix it

steel bladeBOT
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@rapid wing Streamelements on top of OBS -> Logout -> login

rapid wing
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is streaming on ftl or the rtmp better

shy mountain
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Thats up to you to choose.

rapid wing
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whats the diffrence

shy mountain
rapid wing
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i messed it up and forgot which one i was on lol

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okay thank you man

sonic estuary
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Sorry if this seems like a dumb question, but is there a way to test the widgets right from the OBS interface?

lilac ocean
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If you add your overlay to OBS you can see the widgets that you have added over at the website

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if you have done that, what widget are you trying to test?

sonic estuary
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I can see the widget on the StreamElements browser, but I want to test it in OBS to make sure it'll alert during stream. For example, the Follow of Share alerts.

steel bladeBOT
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@sonic estuary To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

lilac ocean
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be sure to add your overlay with the widget in it to OBS

sonic estuary
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Managed to figure it out, thanks for the help.

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My other problem now is that when I record to make sure all my sound is good for stream, in the recording there is no sound at all.

shy mountain
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S stands for the stream audio track

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R for the recording

sonic estuary
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All of them are checked.

steel bladeBOT
sonic estuary
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Thank you!

molten kettle
#

has anyone had issues with multiple browser sources completely maxing out a cpu on a Streaming Only PC... I have an i7 4790k

steel bladeBOT
molten kettle
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received a response from the OBS Community discord saying that "the streamelements plugin makes changes to the browser plugin that makes it so that we can't support it"

kindred fox
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yeah they say that a lot

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disable hardware acceleration

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see if it helps

molten kettle
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enabling and disabling hardware acceleration did not help

kindred fox
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how many browser sources are you using?

molten kettle
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narrowed it down to a browser source showing 3 social icons and text... taking up like 1% of the screen... my intro scene which is all animated takes 2% cpu usage

steel bladeBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

quasi snow
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make sure ☑️ “Shutdown source when not visible” is ticked

molten kettle
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I already done that.. i think it's time to make an upgrade to ryzen.. hopefully the higher thread counts will help.

quasi snow
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do you have hardware acceleration on or off?

molten kettle
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off

quasi snow
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ok, so I assume having it on didn't help either

molten kettle
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nope same cpu usage

quasi snow
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can u try turn off things until u discover the culprit?

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that really ain't normal, am a ryzen user also

molten kettle
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which cpu are you using cause I'm really considering buying one at this point? As you can see I'm using a bunch of browser sources as I bought an overlay with streamelements integration. Also I might add.. i have a stinger transition which I turned off cause it completely decimates the cpu for like 3 seconds haha

kindred fox
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if you have the money, 3900X is where I'd put it

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3950X if you really have money to burn

molten kettle
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how about the 3700x with 16 threads.. you think it would be enough for the amount of browser sources i have?

kindred fox
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plenty

quasi snow
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which one do you currently have?

molten kettle
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right now i have an i7 4790k

quasi snow
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ahh

kindred fox
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old

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school

quasi snow
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dunno why had the idea u were on a ryzen lol, my bad

molten kettle
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thought it would be enough for just streaming

kindred fox
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Any Ryzen 7 or Ryzen 9 from their 3000 series will be sufficient for what you're looking to do

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only problem would be that you'd need a new motherboard, RAM, CPU Cooler.....

molten kettle
#

and a capture card cause I have the Avermedia Extreme which only works with Intel chipsets... just my luck

kindred fox
molten kettle
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yep

quasi snow
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damn, probably better to disable what's eating the cpu then at least for the time being

molten kettle
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yeah I'll see what I can do.. thank you guys for your help

quasi snow
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best of luck!

stoic drum
#

Please help. Thank you

rugged quail
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hi therer

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i am new to stream but i am having serious issues

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i am using obs live together with elgato game capture 4k , but the screen in obs freezes constantly after just a few seconds when i broadcast my iphone via hdmi

kindred fox
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Try Elgato Screen Link instead of using HDMI

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worth the $9.99

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connects right into OBS

rugged quail
#

semms to be like airserver right?

kindred fox
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dunno... sure?

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It's pretty slick and easy to setup

rugged quail
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but there is no need for a caputre card when in unse screen link right?

kindred fox
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correct

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It's done wirelessly over NDI

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works pretty well

rugged quail
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so thats not what i want.

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i want a static connection, no wifi.

kindred fox
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Are you using the Apple HDMI adapter or a 3rd party adapter?

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and how are you getting your game into OBS?

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are you adding a Video Capture Device source and selecting the capture card?

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or are you attempting to capture the Game Capture 4K window?

rugged quail
#

3rd party adapter using elgato as video recording source

kindred fox
#

So in OBS, what are you capturing? The Game Capture 4K window or the card itself?

rugged quail
#

card itself

kindred fox
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So if you launch Game Capture and monitor the footage from your phone, does game capture freeze as well?

rugged quail
#

the caputure inside obs freezes short after the device is connected

kindred fox
#

Forget about OBS

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leave OBS closed

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just run Game Capture

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does it freeze

rugged quail
#

so now i run 4k capture utlility

#

this seems to work

#

so it already did for like 2 minutes

kindred fox
#

So there's something broken between OBS and your capture card

rugged quail
#

strage thing is, i didnt forget about obs and left it open.

#

the input instantly changed to 4k capture

#

and ist still working.

#

will give it ta try.

kindred fox
#

if you close game capture does it freeze?

rugged quail
#

let me try

#

seems to be more stable now.

#

but sound doesnt work

#

yeah, seems to be stable right now. already up for like 5 minutes

#

shouldnt have said anything. it froze again.

kindred fox
#

So I would suggest re-installing Game Capture

#

as there's something broken between Game Capture and OBS

rugged quail
#

i was first trying to reinstall obs. but, will give it a try.

knotty lark
#

new here
how can i get the streamelement chat box in OBS rather the the Twitch one?

#

i notice other youtubers have a different chat implemented inside their OBS.live

kindred fox
#

StreamElements > Docks > Chat

knotty lark
#

okay thanks

#

am i missing something?

kindred fox
#

Click StreamElements >> Click Docks >> Click Chat

knotty lark
#

is this what the chat looks like?

#

i feel like i saw a more streamelement-ish looking chat in a youtube video

#

its not the end of the world because i can just use a pop-out chat

#

thanks for your help

vital crescent
#

Hi! I'm having problems with my OBS. I can't capture my screen. I have 3 screens and it only captures 1 of them, the other 2 do not appear :l

#

I don't know what to do there

kindred fox
#

Three monitors or three windows?

vital crescent
#

3 monitors

kindred fox
#

are they all connected to your GPU?

vital crescent
#

Let me check

#

What the hell xd. The 2 windows i do not have connected to the GPU are the ones that i can't capture

#

the other 1 is connected to the GPU and is the only one wich i can capture

kindred fox
#

correct

vital crescent
#

but this didn't happen to me before :l

#

I could capture the 3 of them

#

is there anything i can do here?

kindred fox
#

unsure. asking

vital crescent
#

oki

next nest
#

i've an another question : When i launch "Fortnite", i've 400 fps and when i launch "obs.live" with fortnite, i'm descending to 90 fps... why ? I've good all settings however

pliant smelt
#

Can anyone help me why I’m getting encoding over load on obs only planing apex but it’s still showing streaming at 60fps

rugged quail
#

how do i transfer all the things i created from the chrome to the obs???

steel bladeBOT
#

@rugged quail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

tranquil panther
#

How do i get my host to work on stream none will trigger

steel bladeBOT
#

@tranquil panther Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
hollow marsh
#

hi guys i have done my overlays on the website and i have scrolling text enabled for my recent donos which is working on the website but on my obs it isn't scrolling its just a solid locked text

steel bladeBOT
hollow marsh
#

thank you very much. sorted ❤️

drifting agate
#

High I'm new to obs and I've imported some overlays and I don't know how to put them on here so I can use them. Can you help me please?

steel bladeBOT
#

@drifting agate To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

drifting agate
#

Where do i find the overlays that I have imported?

odd kraken
steel bladeBOT
#

@drifting agate To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

drifting agate
#

the overlays I was talking about are the ones I imported from streamlabs and they're not on my dashboard.

odd kraken
#

Then something went wrong with the import most likely.

kindred fox
#

was your streamlabs overlay one from their Prime selection?

drifting agate
#

no

kindred fox
drifting agate
#

I go into where it says (my overlays) and the overlay I imported is not in there

honest echo
#

@drifting agate like Benno say: probably something went wrong with the import

lofty wyvern
#

Im trying to switch over to using streamelements and some of my notification like bit donations are stuck
playing the defaults even though i have changed them.

wary dew
#

check all your variations on the bit alert 😉

lofty wyvern
#

yep lol i found that almost instantly after i asked.... feels bad

#

thanks 😛

kindred fox
#

don't feel bad

pliant halo
#

i need some help i dont know how to use an own alertsound for my alerts

kindred fox
#

You want to use your own sound for an alert?

#

When you’re in the alert sounds window to pick a new sound, there should be an upload button in the top-right of the window. That should let you upload it to your Library which will then let you select it as your alert sound for the widget

charred trail
#

Is there a way to easily stop a song from replaying once it begins? Been trying to mess around with stuff since last night and can't figure it out :/

kindred fox
#

What do you mean?

charred trail
#

Like the media source, it plays the song when I go live, but restarts it like 10 seconds in, while the song is still playing and keeps doing it each time.. So it'd be playing 100 times while the others are still going.

kindred fox
#

Is it like a YouTube video?

charred trail
#

I don't believe so, but it could be, haha.

#

I've had the file for a couple years, so I don't remember.

kindred fox
#

Is it a file on your hard drive?

#

Can you screenshot the properties of the source and post it here?

charred trail
charred trail
#

Tried doing it through apple music to see if it'd work better, but then it doesn't play the song at all haha, so idk what im doin wrong now 😂

kindred fox
#

Apple Music will hate you because Copy protection

#

So you have a media file that you want to play during your starting screen? You can try to upload it to the library inside the overlay editor which will let you add image/sound files directly and I believe you can just play it from there

charred trail
#

ah, okay. i'll try that. thank you 🙂

kindred fox
#

If you need help just holler. We are here

tame yoke
#

When i hit start stream it gives a pop up saying invalid path or connection

kindred fox
#

Obs settings > stream > delete the stream key and sign into the platform

stable pike
#

I can't edit my bot name even though i completed all the steps

kindred fox
#

Are you using ground control or obs.live

stable pike
#

both

kindred fox
#

Obs.live should be capable

#

Ground control is a known issue

stable pike
#

just figured it out. guess i made one already by accident lol

kindred fox
#

Dammit I just had the link to it!

#

So close!

#

Glad you got it!

#

Let us know if you need anything else

stable pike
#

I will thanks tho

mellow coral
#

im dropping a lot of frames, and not only that a couple times before it said that it couldnt start the output and to check logs, but all of my drives are up to date

steel bladeBOT
#

@mellow coral Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

mellow coral
hollow prairie
burnt knot
#

I'm having trouble getting my webcam footage to show up. How do I fix this?

kindred fox
#

Make sure it isn’t in use

#

If you have a razer kiyo it might be in use by synapse

burnt knot
#

I have a Logitech pro. I don't believe its in use\

kindred fox
#

Check the Logitech software

burnt knot
#

oof i need software?

#

big bruh moment

kindred fox
#

Well you need the drivers for the camera which are installed with the software

burnt knot
#

do you know where I can get the software? the camera box contents dont say anything about software

#

actually I think I found it

humble sky
#

Does anyone know how they do this nameplate slide animation without having to pre-render the player's name beforehand?

shy mountain
#

Most likely custom CSS animations

#

or rendering

#

or a special software that does both of the above

humble sky
#

fun, thanks for a starting point, I'll research more into it

cedar vale
#

Hello guys! I just had an idea for alerts on my stream and I was wondering how to get it to work. I want to fire off two different videos for an alert, so that I can have each video on a different layer, this way I can put the webcam in between, so one is in front of me and one is in the background. Is this doable?

shy mountain
#

2 overlays

#

and the alert boxes mimic their settings

cedar vale
#

Hmm. But it'd need to be two different alert boxes, one on each overlay, right. Aren't they still going to play the SAME video for the same alert?

charred trail
#

@kindred fox got it figured out. Thank you for the help 😊

shy mountain
#

@cedar vale 2 different overlays, with duplicated alert widget from one to the other

#

then you change the video

cedar vale
#

Ohhh I see. as if it was two different scenes but I just link both browser sources in the same scene.

#

Thank you!

pearl sluice
#

Is there anyway to set a specific audio driver for Media Request in either OBS.Live or Ground Control? I would love to pair this with voicemeeter/audiocables to give me more volume control. Right now me options are the first 'click' about 5-10% or off without ear bleed compared to the rest me computers audio levels

steel bladeBOT
pearl sluice
#

I'd like to set the playback of media request to Audio Cable A rather than my systems default of VoiceMeeter VAIO. I tried setting the monitor settings in OBS settings but didnt output media request. My other concern with this is if alerts will also be channeled/lumped in with Media Request. Thanks in advanced!

steel mural
#

Yeah or your Cable A, what ever fits the best 😄

pearl sluice
#

yea i've tweaked that but workflow wise sucks... have to go into settings find the app change it mid stream/show.... Voicemeeter if have triggered to a midi controller

#

I want to separate Media Request by sending it to a separate Audio Driver than Windows system default

#

kinda the same if you wanted media request to go out your headset only but alerts n games to go through the TV. is there a way to set audio devices in Ground Control or OBS.Live i'm missing or is this a future suggestion? ^_^

#

but i'm using virtual audio devices rather than real hardware

steel mural
#

You can route Ground Control to VAIO AUX and enable track A1 /A2 for your headphones and B1, B2 or B3 for OBS. I'm not sure why you're using the Cables as your "main" devices in the first place, since the virtual inputs of VM are the same but with less latency.

#

The VM author himself mentioned it in his forums.
"Use VM for things like your game etc, and cables for things were latency isn't that important like music"

pearl sluice
#

yea i use vaio same as you for default i just want discord n media request on the virtual audio cables. Discord has it in their settings to grab an audio device. for ground control i had to go into the windows settings to set it. and obs.live is fubar, no way to segregate the audio away from alerts. Now if I can get obs.live's media request to stop conflicting with ground control ill be all set ^_^

steel mural
#

The thing with OBS.Live is a bit more complicated, as CEF (browser sources and docks) doesn't support it yet afaik.

pearl sluice
#

all good, not trash talking. I love the SE live addon. i've dabbled with code n dont envy the devs behind all this lol I'm just getting back into it too so was more making sure it wasn't user error n overlooking something. I used to be a sound engineer so really picky about audio and have leftover midi controller from garage bands growing up so might as well repurpose them for streaming ^_^ 2 birds 1 stoner if you ask me

steel mural
#

It would definitely be nice to route the docks' audio to different devices, but this'd be a huge task code and UX wise. Who knows what the future holds 😄

oak blade
#

Hello

#

Im putting in my youtube link into media request

#

And it says please enter a valid youtube url

fast sable
#

Is anybody online

#

i need some help

shy mountain
#

@oak blade What is the link exactly?

#

@fast sable Please don't post in multiple channels

crimson canyon
#

helo can you help me with this please
my media share in obs is just blank

shy mountain
#

Click on the swirly on the top left

crimson canyon
#

the widget will get for one second white color, and then get back this blue color

steel bladeBOT
#

@crimson canyon Streamelements on top of OBS -> Logout -> login

shy mountain
#

then try this

crimson canyon
#

ok will try

#

thank you

#

thanks helps

humble sky
#

I have a few blank lowerthirds, how do I add text to it that will display and disappear with the lower thirds? the text need to be editable on the go and not pre-renders

shy mountain
#

I don't understand at what you are referring to

humble sky
shy mountain
#

I don't think we can help with this.

humble sky
#

ok, well, thanks for the quick response anyway ❤️

wise oasis
#

My Media Request isn't working, for every song there's just this error message: "This Video is not available in your country." While it obviously is because i can watch it on youtube normally.

shy mountain
#

Are you getting this in OBS.Live or in the dashboard? Or in both places?

wise oasis
#

I only tried using Media Request in OBS.Live but give me a sec and i'll test it in the dashboard

#

It doesn't work in the Dashboard aswell.

shy mountain
#

Can you try in incognito mode on the dashboard?

#

make sure you close down OBS.Live

wise oasis
#

If i just use it on the dashboard, without obs.live it plays perfectly fine.

shy mountain
#

but with OBS.Live you are getting the country issue?

wise oasis
#

yeah.

shy mountain
#

willing to do a quick team vewier session so that I can check something?

wise oasis
#

sure

shy mountain
#

DM me your id and password

wise oasis
#

Okay, gimme a sec.

main drift
#

heyo

#

can anybody help me?

shy mountain
#

What is the issue you are facing?

main drift
#

in streamlabs obs i have terrible fps dropp

steel bladeBOT
#

@main drift We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.

main drift
#

ohhhh

#

i seee

#

so don't use some overlays?

#

yeah?

shy mountain
#

If you are having issues with SLOBS - its best to ask their support.

main drift
#

where i can ask it?

stoic drum
#

Any update @steel blade ?

shy mountain
#

Update on what?

#

You tagged our bot btw

stoic drum
#

Yes because BOT is the one who responded to my enquiry and never get back @shy mountain

#

It asked for my upload logs because I keep dropping frames

shy mountain
#

here is the analysis of the log file

stoic drum
#

So what should I do on my end?

shy mountain
#

There is a guide on the issue at hand

#

that is linked in the analyzer

stoic drum
#

Ok thanks @shy mountain

dusty wadi
#

Anyone knows how to switch the audio from Left/right to RIght/left in OBS? I know that you can make it sound right with flipping the webcam but I wonder if there's a way to do it with the audio only

wary dew
#

i'll try to find some smart people who know audio, as that is not my strong side 😛

#

So far i've heard that this is not possible 😦 @dusty wadi

celest sequoia
#

Aw thank you 🙏

steady badger
#

Hi how can i fix the Browser Page bug, which is broken my cpu

#

@steel blade

kindred fox
#

What do you mean?

steady badger
#

How can I react to my browser pages? I see in the task manager that a browser page sometimes takes 10% of my CPU.

#

only one browser page and i cant play games because my CPU is to high

steel bladeBOT
kindred fox
#

Make sure that is disabled

steady badger
#

Oh it was enable 😄

#

I check it now

#

doesnt work 😦

#

only obs has 40% CPU

steel bladeBOT
#

@steady badger Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

kindred fox
#

Oh noes

steady badger
kindred fox
#

When you launch obs are you running it as Administrator? Right-click the icon and select run as administrator?

steady badger
steel mural
#

@steady badger You know that there's a #🇩🇪︱deutsch on this Discord? 😄

steady badger
#

Yes?

steel mural
#

Alright. Just wanted to make sure since you seem to ask about three completely different things ^^

humble sky
#

how do I anchor the position of a text source?

barren mantle
#

My commands are broken in stream Elemis because I changed my twitch name and now I’m unable to add the stream elements bot back to my channel any ideas?

odd kraken
#

Part the bot from your channel in the dasboard, log out of the dashboard, log back in and make the bot join your channel again.

#

@humble sky What do you mean with anchor exactly?
You can use the position parameters to position a widget in the overlay editor.

humble sky
#

I want to be able to position a sample text box, lock the right side of it to a position, then when I edit the text to be longer or shorter, it'll always extend to the left side of the screen instead of the right side.

odd kraken
cedar helm
#

Hey guys I'm noticing extremely low bitrate numbers while using my elgato hds60 capture card any ideas on how to remedy the situation?

granite vessel
#

is there anyone that can help me step by step in a call to switch from streamlabs to streamelements ?

odd kraken
#

@granite vessel We cannot provide 1 to 1 calls for support. Best to ask your questions here.

dense sky
#

Hello. I am having issues with OBS, where if I try to use a display capture it comes up blank. Also with window capture the main canvas of photoshop comes up black as well

wary dew
#

are you on a laptop?

dense sky
#

yes

#

ASUS ROG strix

full plaza
#

hi guys. tryng to figure out how to make the links to my facebook page, etc on the overlays. is there somewhere I have to fill that out?

wary dew
odd kraken
#

The elements to show your socials are most likely a text widget you can edit on the left when you click it in the overlay editor @full plaza

full plaza
#

using the forcefield theme but I cannot figure out how to make them actual links. just editing the "streamerelements" to my user name doesn't make them a link

odd kraken
#

You do not need to make it a link, as noone will be able to click it on your broadcast. It is just plain text.

full plaza
#

ohhhh okay. so I have to do it for each overlay? there is no where to set it so it puts them in?

odd kraken
#

Yes that is correct, as you normally do it once when you set up your overlay.

full plaza
#

okay thanks. thought I was missing something lol

dense sky
#

Thank you. one of the solutions there sorted out the problem

full plaza
#

ok another dumb question - using the force field overlay in obs 24.0.3 with obs live...how do you put your webcam and game footage in the right places on the overlay? do you still have to add them to the scene or will the overlay auto import them???

kindred fox
#

You still have to add the sources in obs

full plaza
#

ok then how do you place them in the right place on the overlay? my webcam is in the usual red box when I try to add it to the scene

rugged quail
#

Not sure where to ask but where can I set up a dono goal

wary dew
#

hungy huh? 😛

#

in the overlay editor

rugged quail
#

Stupid auto correct

wary dew
#

click widgets > donation goal

rugged quail
#

@wary dew thanks man

tranquil panther
#

hello I am having issues with a browser source not working in OBS Live I will add it (the alerts) and test it and nothing shows up

#

it worked before

steel bladeBOT
tranquil panther
#

with teh host not working in elements I an using labs for the host and elements for everything else

steel bladeBOT
#

@tranquil panther We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.

tranquil panther
#

I am streaming on OBS live

#

its the browser source that isnt working

steel bladeBOT
tranquil panther
#

what does that do

wary dew
#

fix the alerts not playing hopefully 😉

tranquil panther
#

i hope so

wary dew
#

it works for a lot of people 😉

tranquil panther
#

ok ty and that will allow both browser sources to work

wary dew
#

hopefully yes

tranquil panther
#

ok ty

wary dew
#

and also run OBS in admin mode, always.. that is telling windows to give more priority to OBS 😉

tranquil panther
#

ok ty yeah it will run elements browser but not any other that is the weird when it did before

honest echo
#

@tranquil panther did you disable hadware acceleration om chrome?

tranquil panther
#

does that need to be done

honest echo
#

in most cases, yep

tranquil panther
#

i will try that

#

where do i do that

honest echo
#

on chrome> settings > advance

tranquil panther
#

ok ty

lone copper
#

hey i had media reqs and other things like chat and stats open and i linked my twitch acc and now media reqs are gone

#

anyone know why?

#

i checekd docks and its not there

odd kraken
#

@lone copper Do you see StreamElements at the top in OBS?

lone copper
#

oof no its just obs

#

wait

#

sorry yes

brave badge
#

I am trying to setup Razer Ripsaw HD Capture Card with my Astro A40 Headset so I have audio coming through my headset and talk into the mic

odd kraken
#

Can you reactivate the docks with StreamElements > Activity feed for example= @lone copper

steel bladeBOT
lone copper
#

thank you @odd kraken

cedar swan
#

😦

glossy dagger
#

StreamElements OBS.Live plugin is so broken just came from OBS Community and they said all the issues I'm having is with OBS Live and to uninstall it.

wise silo
#

Depends on your issue.

glossy dagger
#

Opening and closing the Program having to reconnect to twitch all the time

#

Loosing all my dock settings and having to set up every time I open the Program

#

Top 2

steel bladeBOT
#

@glossy dagger Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

serene wharf
#

Is there a way to have a custom CSS and add another video for alerts?

wise silo
serene wharf
#

xD

wise silo
#

Youll get there 😉

serene wharf
#

3rd time's the charm right :p

glossy dagger
#

Lol it's not during my stream

#

it's an issue with every time I open the program

wise silo
#

Thats fine.

#

That log starts the second you open OBS and ends the second you close it.

glossy dagger
wise silo
#

17:36:30.153: Running as administrator: false Lets start by running OBS as admin.

glossy dagger
#

How do you have it do that "everytime" without right clicking to open it

wise silo
#

Right click the program,g o to Properties, go to Compatibility

#

Once there

#

Check 'run this program as an admin' then hit ok/apply

glossy dagger
#

okay done

#

that will also apply to task bar shortcut right?

wise silo
#

Now completely close your OBS, check your task manager to make sure it is completely gone, then relaunch it and re-post your log.

#

As long as your task bar shortcut is the same program as the one you just edited the properties of, yes.

glossy dagger
wise silo
#

Alright, now that we got that out of the way, does it reset everytime you restart your OBS or is it at random?

glossy dagger
#

@wise silo I've closed and opened twice now and not lost settings.

wise silo
#

Always run as admin 😉

glossy dagger
#

Time will tell, we'll try that thanks

#

What a great community!

wise silo
#

If it ever comes back, come back on over. Were here to help, and to not pass the blame!

acoustic wadi
#

hello i cant log into mixer activity feed plz help

steel bladeBOT
#

@acoustic wadi Streamelements on top of OBS -> Logout -> login

wise silo
#

Log back in to mixer.

gray gale
#

is there an undo option?

wise silo
#

In what?

acoustic wadi
#

thanks very much

wise silo
gray gale
#

in obs? to undo or redo a mistake i know that slobs recently added this function

wise silo
#

To my knowledge; currently no.

#

But that would be an excellent idea to submit to the Ideas Board!

steel bladeBOT
#

@gray gale Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

gray gale
#

ok

#

thank you

left cloud
#

I am still unable to import from Streamlabs OBS

#

it gets stuck on importing alerts 2 of 2

#

then fails

#

discovered that it apperiently is "failing" before even selecting the scene to import

toxic fern
#

@left cloud any media files or SLOBS specific themes in there?

left cloud
#

no SLOBS specific themes

#

by media files, do you mean like an image source @toxic fern

toxic fern
#

Videos though images could be a problem as well. But I doubt you've got any image big enough to get noped.

native willow
#

hello, is there a way to delete an alert from the activity feed. theres someone who's been stalking my online accounts for like a year now and he found my twitch and he donated $1 to me just to send me a message. His message has been in my alerts for over a week now and won't go away.

wise silo
#

As in on-screen in your overlay, or on your dashboard?

native willow
#

dashboard

wise silo
#

To my knowledge no.

left cloud
#

ah, i do have a few media sources @toxic fern , music

toxic fern
#

If they're big enough that might be why.

wise silo
#

You can filter it out by not showing every type of that alert @native willow

#

But a single one, no

native willow
#

@wise silo ok, thx for the help and response

smoky barn
#

is anyone else obslive start crashing then stop? I cant evern get my alerts to work anymore

steel bladeBOT
#

@smoky barn A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
smoky barn
#

?

left cloud
#

🤔

#

@toxic fern I cleaned up my mediafiles

#

and now its stuck on this

left cloud
humble sky
#

where can I find this option for text?

wise silo
#

Pardon?

#

It's right there.

humble sky
#

where can I find this widget option thing? all I have when I double click on a text source is this.

wise silo
#

In the overlay editor?

#

Click "Insert" then click this:

humble sky
#

yeah but where do I find the overlay editor in the first place? is that a widget I have to install, or does it come with OBS.Live?

azure folio
#

Just bought jellyui; can't get the correct subs and followers to show up on the goals overlay

wise silo
#

Sub count is due to a recent twitchapi that has partially broken it.

#

Followers count should be working.

steel bladeBOT
#

@azure folio If you are using the total follower/total subscriber widget, reset your session from the Activity Feed to fetch updated data from twitch. If you’re using goal widgets, you can edit the progress of any goal by going to Activity Feed > Widget Data > Goals. This can also be found in the overlay editor by selecting DATA (next to WIDGETS) > Goals

dapper grail
#

hello guys
trying to get obs working
but I get a announcement about the nvenc or amd drivers
that they are not updated
I don't know what that thing is talking about

wise whale
#

Hey folks

#

When I open my OBS live I just see the launch page of Stream Elements

#

it is like the overlays are not loading

rugged quail
#

Hey there, I am unable to resize the preview window in OBS, it is not Locked still I am unable to resize it

floral plover
#

how could i copy my bot settings from twitch to mixer? (custom commands/alerts/responses)

odd kraken
#

Not possible, was there are different variables available.

#

@wise whale Can you share a screenshot of your whole OBS please?

#

@dapper grail Please update your drivers of your graphics card.

#

@rugged quail Are you referring to the rezising of an overlay, or the whole preview window itself?

nocturne ocean
#

Is it possible to change in cheer goal that I want to count them since today, not all cheers?

steel bladeBOT
#

@nocturne ocean To reset goals:

  • from the overlay editor -> data on top -> goal tab -> reset progress of desired goal
  • from the dashboard -> activity feed on the left -> widget data on the right -> goals tab -> reset progress of desired goal
    Note: Goal widgets(progress) only counts up and doesn't go down automatically, if you loose followers/subs
nocturne ocean
#

Thanks ❤️ tried to find that really long

molten kettle
#

anyone ever experienced alerts not showing up on obs?

odd kraken
#

!rules @next musk

steel bladeBOT
#

Please follow our community rules:

  • No advertisement or stream promotion
  • Respect ALL server members
  • No NSFW/NSFL

Thank you

molten kettle
#

how can I fix alerts not showing up on obs?

steel bladeBOT
molten kettle
#

removed the source and added it again.. working now

full tide
#

Hi im woundering if someone can help me out with a problem im having with my alert box on steamelements. When i play the follower, sub, host and all the rest of the commands, on streamelements it work perect but when I view them over on obs the alert off center with the alert box. I know this could is probably something so simple but i cant seem to fix it. Any help thank you.

jaunty latch
#

Is OBSLive just an Addon for OBS Studio or a Standalone Software?

wise silo
#

@full tide SO it appears fine in your overlay editor, but not in OBS?

#

@jaunty latch It is a plugin for OBS.

full tide
#

Thats correct @wise silo

wise silo
#

Are you emulating them properly?

full tide
#

yes im using the emulater in the bottom left corner if thats what you mean ?

dapper grail
#

@odd kraken I all ready did doesn't work

wise silo
#

And you have that check marked @full tide ?

steel bladeBOT
full tide
#

yes i do @wise silo

steel bladeBOT
#

@full tide To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

wise silo
#

Delete the overlay and re-add it following those instructions

full tide
#

Yeah works perfectly now. I used to default settings. I knew it was something so simple thank you @wise silo

south sorrel
#

i need help on alerts not showing the right video i upload to the alertbox

wise silo
#

You need to upload the video to each alert.

south sorrel
#

i have it just doesnt do anything it keeps showing the default image/video and not the one i upload and it is not working on subs and cheer alerts. All other alerts work with the custom upload

gray bear
fervent oyster
#

I tried the solutions listed for fixing lag but it still isnt wotking

neat ermine
#

if i copy the link of my overlay that i want and put in in obs live as browser and then click ok, i still have a black screen. i tried it with a couple of overlays but it doessent work. how can i fix this issue?

left cloud
#

Still unable to import

hushed wigeon
#

I dont know what im doing wrong, im kinda confused lmao

#

once i cloase OBS i get my 230 fps

#

once its open i get 90

kindred isle
#

Why cant I use hotkeys when not focused on obs.live?

#

Actually wait got an idea to fix my problem

rugged quail
#

@hushed wigeon is it possible you're using the shoftware encoder or the NVENC encoder?

#

@neat ermine do you have hardware acceleration enabled?

#

@left cloud what is the issue?

left cloud
rugged quail
#

Is any of your assets over 30MB in size?

left cloud
#

no

wary dew
#

are you using assets owned by SL ?

#

those won't transfer over as well

left cloud
#

no

cedar vale
#

Hello everyone!
Is there a way to rename the bot?

steel bladeBOT
#

@cedar vale Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • OBS.Live or Ground Control open
  • Create a twitch account for the name you want to use or run the bot under your own name
  • Custom bot name doesn't work on Mac
cedar vale
#

Awesome thanks

kind river
#

I'm a NOOB looking for some help with the OBS.LIVE Instant Replay script on a Mac laptop. Can someone send me the script?

#
rugged quail
#

hi guys,

#

im having a little trouble with the croma key. i have it setup and the green screen is grey and i see the screen behind it. im getting a redish tint on my skin and my blue shirt that more purple than blue now

steel bladeBOT
cedar vale
#

Ok so I met all the requirements to have the custom bot name, but how do I actually do it?

tulip hamlet
#

You'll find a tutorial video in the pinned messages.

cedar vale
#

@tulip hamlet Thank you

tulip hamlet
#

@kind river As OBS.Live is not available on Mac, it's highly likely the script likewise is not made to work with the Mac version of OBS Studio, either.

#

Instead, check in #widget-share for an instant replay alternative.

kind river
#

Anyway you can send it to me so I can try to see how it works and make it work?

#

I can't get it as its packaged in the exe

tulip hamlet
#

I cannot. There is no standalone file.

kind river
#

oh. isnt is instant-replay.lua?

#

I thought that would be a file thats like included somewhere with OBS.Live

kind river
#

FYI. I didnt realize that script was included with all OBS installs, not just with obs.live It was included with my mac download and works as expected.

obsidian beacon
#

I can't seem to get the cloud back ups to work properly. I've run the program as admin and every time I open the prompt the screen is solid purple and won't show me anything. Is there something I'm missing?

tulip hamlet
#

@obsidian beacon Try adding OBS.Live as an exception to your Windows Defender and any other firewall.

obsidian beacon
#

If I export the profile. Will it do the same as the back up?

#

That's more of a backup idea if I can't get the cloud prompt to work.

tulip hamlet
#

Profiles won't wrap up all of your local files that are being referenced, but the cloud backup does.

#

Also, profiles are only settings, not scene collections. So you'll want to export your scene collection too.

obsidian beacon
#

I can't seem to find where I'd do that. I got into the firewall, added OBS, but I can't seem to find OBS.Live

tulip hamlet
#

OBS.Live is a plugin for OBS Studio, not its own software.

#

Adding OBS Studio should be enough.

obsidian beacon
#

Did that, the rule was already enabled. Then I restarted the program and still getting the same screen.

#

I may try putting everything on a flash drive and moving it over that way. Will Exporting the scene keep the sources? I am fine messing with settings, the computer is old and just not wanting to cooperate. I appreciate what you tried to do for me @tulip hamlet gonna try a roundabout solution. Thanks

tulip hamlet
#

Sources yes, but not any locally referenced files. Those will need to be copied as well.

molten plover
#

@glacial moat did you solve your echo issue? I have it too

obsidian beacon
#

@tulip hamlet That's mainly all I needed. Local stuff I can just redownload. Have to get text files and stuff anyway and I shared a lot of the stuff with my friends. Thank you again

hardy robin
#

when trying to import my streamlabs over to streamlabs using the extension

#

it just says an error occurred

#

would be appreciated if anyone could help

tulip hamlet
#

@hardy robin Make sure you have a tab open and logged into SE, a tab open and logged into SL, and then run it.

hardy robin
#

ah

#

thank you

quasi spruce
#

Hey guys. Got a few questions about S.E and OBSL.

1 - I stream to Twitch, YouTube and Mixer all at the same time with Restream and I have all 3 channels linked on my S.E account. Right now the activity feed on OBSL only monitors the channel that I log into in OBSL. So for example, if I log into OBS live with twitch, the activity feed monitors twitch activity only, logging in with mixer will monitor mixer activity only and so on. Is there a way for me to have all 3 channels be monitored in my activity feed at the same time when logged in with any platform instead of only monitoring the activity of the platform I'm logged into?

2 - Is there a way for me to add Twitch alerts, Mixer alerts and Youtube alerts all to 1 browser source or must I have 3 browser sources (1 alerts browser source per platform)?

3 - Can I use SL for streaming and SE for my tipping page or vice versa or must the tipping page be the same as the software I'm using (SL tipping page if using SL or SE tipping page if using SE/OBSL)?

tulip hamlet
#

@quasi spruce StreamElements does not support multistreaming. Data from multiple channels will never combine.

quasi spruce
#

O ok cool stuff. Thanks.

glacial moat
#

@molten plover no i have not

quick current
#

Why is it that when i edit overlay in SE and save some changes don't appear in SE OBS? for ex: I changed color of font or when I changed video in widget, only some changes appear in OBS but some do not

next nest
#

/staff I would like some help please because when i want make my social medias with an effect "Slide in left, slide out right", it's not applicated

#

please i need some help

tulip hamlet
#

@quick current Are you editing your variations in addition to the main alert?

#

@next nest Community created widgets are provided as is and it is your responsibility to set them up and maintain them. That being said, the setting seems to have applied and doing what is expected.

next nest
#

@tulip hamlet i've applicated settings and it's not working...

tulip hamlet
next nest
#

slide in and slide out not working

quick current
#

ok so i edited video in sub, follower, cheers, etc, only follower and tip appear with video i uploaded but the others are the default animated ones when i test widget

#

but i did the same video to all

tulip hamlet
#

@quick current Did you edit the variations for each type of alert?

next nest
#

@tulip hamlet not working for me

tulip hamlet
next nest
#

...

#

help 😦

tulip hamlet
#

@next nest Community created widgets are provided as is and it is your responsibility to set them up and maintain them.

quick current
#

wdym variations? in the widget itself, I went into each alert individually: follower, sub,

tulip hamlet
#

@quick current Look at the screenshot.

quick current
#

im doing it in the alertbox widget, like i said it worked for 2 of the 5 widgets

next nest
#

@tulip hamlet ok ty

tulip hamlet
#

@quick current Please look at the screenshot I provided once again. Click the menu the six arrows are pointing at. Edit those.

#

@quick current "Follower" and "Subscriber" are not variations. Each of those has their own variations depending on set conditions.

quick current
#

aww ok i gotcha, i was thinking since it worked for 2 then the others auto set, ty!

tulip hamlet
#

Nothing auto sets.

#

Every individual setting does not affect any other setting in any other alertbox in any overlay.

quick current
#

thats exactly what i was looking for ty Nethyr!

next nest
#

@tulip hamlet not working...

#

i'll explode...

tulip hamlet
#

@next nest Community created widgets are provided as is and it is your responsibility to set them up and maintain them.

next nest
#

😦

glacial fjord
#

Hi everyone! I just added the shoutout command and when I do it, it just says "playing (insert title here) at ***"

Shouldn't it give their link? Only thing I changed was the wording to say "they are/were playing" prior to the category

tulip hamlet
#

That is a Twitch moderation setting in your Twitch dashboard.

#

Either make the bot a moderator (recommended anyway) or disable that setting.

quick current
#

btw im coming from Streamlabs and I feel that SE is a huge improvement just on what i have done so far!

glacial fjord
#

Thank you @tulip hamlet

undone oxide
#

When loading a new scene the browser source containing the new overlay takes a bit longer than id like to load in.. any work around?

wise silo
#

Studio mode yogevThink

steel bladeBOT
undone oxide
#

nice one, thanks 🙂

#

that was what i was after, thanks again. Another question this may be the inappropriate place for, can i control studio mode, scenes and transition button from within streamdeck?

wise silo
#

Thats actually a good question, pls hold

steel bladeBOT
wise silo
#

Gunna be a question for those guys

undone oxide
#

ok, thanks again bud 🙂

alpine vessel
#

So I am using streamelements and I have amazon music connected to my twitch account. How do I separate game audio and the music so I can balance out the game audio where people can still hear the game and the music is just the background noise?

wise silo
#

Voicemeter Banana

#

Very technical process - not reccommended.

alpine vessel
#

That's frustrating. I have been trying to fix this issue for hours now. My wife has it working on hers by just clicking default on desktop audio 1 and 2 but for me when I do that it just plays both game and music through both desktop audios which is not what I'm trying to do.

smoky barn
#

Can someone help me? my obs live keeps crashing

steel bladeBOT
#

@smoky barn A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
smoky barn
#

I did that and got no reply to it

wise silo
#

Then post it again.

smoky barn
#

here ya go

#

@wise silo it crashes right after opening, I uninstalled stream elements/ obs live and I could run Obs

#

i am confusion

steel bladeBOT
#

@smoky barn Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

smoky barn
wise silo
#

Not the cause of the crash; but psa: ALWAYS run OBS as admin.

smoky barn
#

I did, When I uninstalled I dont think I turned that back on

#

I think even with that off that wouldnt be the issue.

wise silo
#

Going to have you try 3 things.

#

Uninstall OBS.Live and OBS Studio

smoky barn
#

done both of those

wise silo
#

Listen here

#

listen

smoky barn
#

i am

wise silo
#

listen

#

3 things SEheart

smoky barn
#

i am listening 😂

wise silo
#

Uninstall OBS.Live and OBS Studio Go to %appdata% and remove OBS.Live and OBS STudio folders from here Then go to AppData/Local/Temp and remove any OBS-related files lastly go to Program Files/Programiles (x86) and make sure OBS wa sfully removed

#

After doing those 4 🤷‍♂️ things reinstall OBS Studio, then install OBS.Live, then try it.

smoky barn
#

it wont let me uninstall?

#

@wise silo so I got 3rd step and it goes to uninstall obslive then stops installation and asks to install

young grove
#

how do i donload my entire stream afterward?

plain swan
#

?

young grove
#

like the vod

wise silo
#

Either through the twitch dahsboard (not reccommended)

#

or use a program like Twitch Leecher.

plain swan
abstract pagoda
#

Hello, can someone help me with settings for OBS.live

tulip hamlet
#

Can you be more specific?

abstract pagoda
#

The settings for stream

steel bladeBOT
#

@abstract pagoda There are no "best settings".
Please understand that every setup, will be very different.
Any guides or videos that claim otherwise are misinforming. Your best option is to start with a base and adjust as necessary.
Test, test, and test again. We are happy to offer suggestions for any issues you may be having, but not a list of settings.

#

@abstract pagoda Please run the OBS auto-configuration tool. To use the auto-config, click on the Tools menu in OBS, select Auto-Configuration Wizard, and then just follow the on-screen directions. You can use this tool to get a set baseline settings for your hardware, and adjust as necessary from there.

abstract pagoda
#

I just got told to not use auto configuration

#

The settings i got from auto configuration are fine, But my game isnt smooth

wise silo
#

Do the auto config tool.

#

Then do this.

steel bladeBOT
#

@abstract pagoda Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

abstract pagoda
wise silo
#

Ahh soz

#

Close your OBS

#

Repoen it

steel bladeBOT
#

@abstract pagoda 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

wise silo
#

Then do ^

abstract pagoda
wise silo
#

Do you have any scenes or sources?

abstract pagoda
#

game

wise silo
#

04:04:29.501: No scene file found, creating default scene

#

👀

abstract pagoda
#

otherwise basic alert box, background

#

Weird lol

wise silo
#

Youre sure you followed the above steps correctly?\

abstract pagoda
#

Play game , Start stream then do it

wise silo
#

Close your OBS.

#

Completely.

#

Check Task Manager to make sure everything related to OBS is closed

#

Open it as admin.

#

Start strum for 30~ seconds, end. Post log.

abstract pagoda
#

I saw some people using x264 instead of NVENC

wise silo
#

With your PC, really shouldnt matter that much.

abstract pagoda
#

Thats why i dont understand this issue, And its only in League of Legends

#

And even when i watched task manager or encoder stuffs if i dont drop something, it was fine

wise silo
#

🤷‍♂️ without a log with the above steps followed not much I can help you with

#

Theres a link explaining encoders a little for you though

abstract pagoda
#

I can try set it to x264 too but i actually got no clue what to setup

#

Well, i figure it out on next stream, Also could help me with Overlay editor ?

wise silo
#

Weve got a fancy video if you wanna watch that

steel bladeBOT
#

@abstract pagoda Check out this video guide to learn about the StreamElements overlay editor: https://www.youtube.com/watch?v=LwAfMIR3Cj0&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

StreamElements Overlays are loaded from a single browser source in your streaming software, making streaming easy. https://streamelements.com/
StreamElements overlay editor enables full customization of your overlay, improving stream visibility and an increase of audience intera...

▶ Play video
abstract pagoda
#

I saw that, but i use some overlay premaded and there isnt any option to change text

wise silo
#

One of SE's premade overlays?

abstract pagoda
#

"League Of Legend Static Super Theme"

wise silo
#

And which scene are you trying to edit?

abstract pagoda
#

I dont know if i am blind, But i cannot find the option to change the social media names

wise silo
#

Thats game scene, right?

abstract pagoda
#

Yes

wise silo
#

🤔 my scene doesnt look like that

#

regardless what cha gotta do is click the text you want to edit

#

Say - twitter.

#

Click it

#

This shows on the left hand side

#

To change what it says, change where it says 'twitter'

#

to change the text settings, expand the text settings bar

abstract pagoda
#

The issue is i cant click on it

#

nothing happens

#

It still take as folder

#

If i click on "twitter" it automatically chose the entire folder

kindred fox
#

Ungroup the layers

#

Then fix it

#

@abstract pagoda

abstract pagoda
#

How? I am so stupid or totaly blind🤦‍♂️

waxen eagle
#

hey guys, any idea why my obs session would expire every time? like every time i open it i have to log in again to either twitch or fb gaming in order to be able to stream...

kindred fox
#

@abstract pagoda top of editor window when you have them selected....I think it’s the last thing in the top blue bar with widgets, data, library

vestal stirrup
#

how can i fix a laggy stream

modest temple
#

yoooo

steel bladeBOT
#

@vestal stirrup Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

cedar mist
#

Is there a way that i could import my scenes from StreamlabsOBS into StreamElements OBS.live?

shy mountain
#

Streamelements on top -> Import from other services -> import from SLOBS -> then go to the dashboard and then "My Overlays" => each scene should be imported as an overlay there

cedar mist
#

thanks aryo 👍🏻

neat ermine
#

@neat ermine do you have hardware acceleration enabled?
@rugged quail

@rugged quail hello, sorry for the late response for my question yesterday. where can i find the hardware acceleration? is that a option on the settings or ? im new to streamelements so i dont have any knowledge im sorry

steel bladeBOT
neat ermine
#

still doessent work, is there something else i can do because my overlays wont load. it is still a black screen

shy mountain
#

So it was disabled or enabled?

neat ermine
#

it is enabled

shy mountain
#

disable it

#

and see if that helps

neat ermine
#

allright i will try thank you

#

im afraid it doessent work

shy mountain
#

Have you added the overlays to OBS?