#helpdesk-selive

1 messages · Page 92 of 1

pallid sentinel
#

How do I add my own overlay?

steel bladeBOT
#

@pallid sentinel To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

rugged quail
#

Go to my overlays, create blank overlay (name it), go to overlay editor, insert image top of the screen @pallid sentinel

#

or add a browser source for obs 🙂

shell sparrow
#

Hey, my media request in obs live hasn't been working recently and I'm not sure why. It's just blank in obs now.

steel bladeBOT
#

@shell sparrow Streamelements on top of OBS -> Logout -> login

still dawn
#

Hi guys, I stream with Obs live on twitch. I decided to try out mixer, so I made an account. Linked it to streamelements. log in with my Mixer account on obs but it only gives me the mixer chat. Do features like media request and the activity feed are not supported for mixer on the add-on? in the streamelements tab if I click media request or the activity feed it just gives me the twitch one. And in the option on the activity feed i can only see my twitch account

shell sparrow
#

I logged back in and I don't have media request at all now, and it's not under the streamelements tab at the top

plain swan
#

as in it doesnt show up here?

odd kraken
#

MediaRequest is not available on Mixer, but you should be able to activate the activity feed like Calvin showed above.

dense wraith
#

Having an issue with OBS Studio. Added the OBS.Live boxes for it, and now my obs crashes OVER and OVER again after I closed obs down this morning. The boxes for chat/notifcations don't seem to load then obs is crashing. Any ideas?

#

Stream is currently via facebook if that helps.

shell sparrow
#

@plain swan exactly, it was there before i logged out and logged back in

still dawn
#

@odd kraken i can pop it up, but it only shows me my twitch activity feed. I have no option to make it show me the mixer one

odd kraken
#

Log out via StreamElements > Log out and log back in with your mixer account.

still dawn
#

did that already

#

doesnt work

heady sail
#

how ca i make the chat to dark mode?

still dawn
#

ill tell you the error

odd kraken
#

what error? do you get any error message?

steel bladeBOT
junior sundial
still dawn
#

i had an error message that said it had trouble because there was no stream key detected (i logged through account instead) but now its not even showing that up

#

it just gives me the mixer chat, but the activity feed stays on twitch

#

if i download ground control, that one does show me the activity feed from mixer

#

guess ill just put that over obs

odd kraken
#

Log out of OBS.Live with StreamElemetns > Log out and also log out of OBS Studio with Settings > Stream
Then log back in to OBS Studio with your mixer account and log back in to OBS.Live.
Do you get any error message on the way? Is the activity feed still on twitch?

heady sail
#

tank you^^

still dawn
#

@odd kraken done, its on now, error is gone. Thank you so much!

honest echo
#

"Log out and then Log in" is for obs like "turn power off and turning back on" for pc 😛

glossy light
#

What resolution do i need to set to make my gameplay fit the whole screen

rugged quail
#

1920*1080 is the standard

leaden drum
#

Is there a way I can get OBS to start up my web cam? Or do I have to go through my webcam first and then start up OBS?

wary dew
#

which cam is it?

#

i use the C922 Pro and it automatically starts when i open OBS

heady sail
#

how can i add old streams on my twitch account

#

so my old streams

round scarab
#

obs keeps crashing passed couple of days. never had this happen before

#

nothing has changed

wise silo
#

Pardon? @heady sail

steel bladeBOT
#

@round scarab A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
wary dew
#

@heady sail go to the video producer on your twitch

#

there is an upload button there

plain sonnet
#

video upload has gone

#

or its only for partners

wary dew
#

then why do i still have that button? 😛

plain sonnet
#

where?

wary dew
#

on the video producer page on my twitch

plain sonnet
round scarab
wise silo
#

that's a gpu crash

#

something with OBS and your GPUdoesnt sync

#

uninstall your GPU driver, install the latest

plain sonnet
#

reinstall obs, the libcef and browser source are causing issues

round scarab
#

thank you

white torrent
#

hey there can someone help me im trying to get an overlay working and i cant seem to find a way

steel bladeBOT
#

@white torrent To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

white torrent
#

thanks

rugged quail
#

is there a way to add time to the countdown widget each time an event happens?

tulip hamlet
#

Are you talking about a marathon timer? We've got those.

rugged quail
#

we do? i was talking coutdown widget

tulip hamlet
#

Right, but a countdown widget that increases its time based on things like subs and tips, with the idea that you'll stop stream when it reaches 0, is commonly referred to as a marathon or subathon.

rugged quail
#

ok and where can I find that widget?

#

found it

#

thx

tulip hamlet
#

😄

deft jacinth
#

my obs live is continuously crashing and idk why ive tried uninstalling and reinstalling it/ restarting my pc and nothing is working

tulip hamlet
#

Can you provide a crash log?

#

You'll find them in %appdata%\obs-studio\crashes

deft jacinth
tulip hamlet
#

Looks like corrupted browser sources. Follow these steps:

Uninstall OBS.Live, leaving vanilla OBS Studio installed.
Start OBS Studio and delete all of your browser sources.
Install OBS.Live again and recreate your browser sources.

deft jacinth
#

now my alerts not working

tulip hamlet
#

Disable browser source hardware acceleration in Settings>Advanced if you haven't already.

shell sparrow
#

My media request stopped working, and when i logged out and logged back in it disappeared from the stream elements menu bar completly

tulip hamlet
#

If you're streaming on Mixer, the Media request dock isn't in OBS.Live for Mixer yet.

shell sparrow
#

Ok, thanks

cloud heart
#

hey everybody. usually I am able to stream through OBS ==> Video Capture Display and its smooth... but lately its got a consistent (every 10 seconds there is a 1 second delayyyyy) then when I choose the alternative.... Window Mode ==> full screen elgato then its not seemless on my end but is for viewers. help please?

steel bladeBOT
#

@cloud heart Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

cloud heart
tulip hamlet
steel bladeBOT
#

@cloud heart 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

cloud heart
strange trout
#

Hey, what's up

#

So, i'm getting a little trouble with media request. When i choose to show media request on stream i got an echo

#

if i don't show media request on stream the echo goes away

#

i'm not getting where he is duplicating

#

Nevermind i already find the problem

fresh creek
#

hey gang, i've been getting generic encoding errors tonight, roughly every half hour to hour. if i close out of obs and reopen it, the stream comes back up just fine until i get the encoding error again. crash report here: https://obsproject.com/logs/exNWPM8QSNEBI3Y4

mild summit
#

how do i turn off bandwidth test mode on streamlabs obs?

dry sphinx
#

I know nothing of Streamlabs but if it something like OBS.Studio

kindred fox
#

That’s an empty log

steel bladeBOT
#

@fresh creek Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

kindred fox
#

You may need to stream/record for 30 seconds in order to duplicate the encoding errors

fresh creek
shy mountain
#

Thosr are crash logs

steel bladeBOT
#

@fresh creek Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

fresh creek
rocky lake
#

hi, i play in 4k, my output is 1080, but i get some wierd lag or something, i have to move the mouse non-stop so i can see the video move, i tryed alot of things, dont know whats going on, my settings are the same on Streamlabs and i dont get this wierd lag

rugged quail
#

Any plans on adding support for caffeine TV for obslive?

steel bladeBOT
#

@rocky lake Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

shy mountain
#

@rugged quail No plans for caffeine integration

fresh creek
#

Thanks @shy mountain !

nova sail
#

Okay, I'm not using OBS Live though @shy mountain just regular OBS

shy mountain
#

Doesn't matter. I can still tell you the answer 😉

#

I tthink

nova sail
#

awesome

shy mountain
#

i believe you can load up the Twitch dashboard activity feed

#

and then load up our activity feed

#

via the custom docks from OBS

#

View -> Docks -> custom browser dock

nova sail
#

So you are saying load up twitch's activity feed in one dock and then Streamelements Mixer activity feed in the other so that I can get both?

shy mountain
#

let me test if you can load up both from us

rocky lake
nova sail
#

It seems like the pop will only connect to twitch cause when I put it into OBS it says session expired then only allows me to login via twitch

shy mountain
#

yea same thing i noticed

rugged quail
#

👍

nova sail
#

There isn't a way to have the platforms merged into one activity feed and just have a platform symbol to show which one a notification was for is there? (this is how streamlabs does it, and I'm trying to move away from them)

shy mountain
#

No. All platforms we support track their own separate data.

nova sail
#

hmm

rocky lake
kindred fox
#

@nova sail that isn’t actually how streamlabs does it. Because of how API programming works they technically can’t provide alerts from multiple platforms now that they’ve migrated to a more normal fork of obs studio

shy mountain
#

I would not recommend the automatic wizzard

#

@nova sail I would recommend to use at least Ground Control linked to your mixer account and the OBS custom browser dock linked to our Twitch activity

#

thats the only idea that comes to mind

nova sail
#

@kindred fox well how ever they are doing it I can have one activity feed that shows follows and all the other notifications from each platform which I dock into OBS

kindred fox
#

Then they’re not using authentication tokens

#

Because those expire at the end of a session

#

Which means your information becomes vulnerable

nova sail
#

I am not using Streamlabs OBS just regular OBS and have each platform linked in my streamlabs account

kindred fox
#

Yes. Each platform can be linked, just like streamelements

#

Each platform receives API data when the API is active or will detect changes assuming the platform forwards data via the API. You cannot however receive alerts simultaneously for multiple platforms unless you have overlays added for each platform (this applies to both SL and SE) because APIs don’t work that way

nova sail
#

Right I have alerts setup for each platform under both SL and SE. I'm just talking about a recent events list or activity list which on SL is merged into one list where as SE you can only view each platform separate.

shy mountain
#
thats the only idea that comes to mind```
nova sail
#

I saw that @shy mountain thx. Looks like that is the only option right now.

kindred fox
#

Until obs.live lets you authenticate to multiple platforms that’s the only solution. If you want you can put it on the ideas board at https://strms.net/ideas

nova sail
#

👍

#

So with ground control that has to still be in a separate window right? Can't get it into OBS itself as a dock

shy mountain
#

Well thats the idea behind OBS.Live

nova sail
#

gotcha

#

I'll have to give it a look. Thanks everyone for the help.

kindred fox
#

It’s a work in progress to build the best tools for everyone

nova sail
#

No doubt

regal marlin
#

I am currently having issues pulling a video capture from a window. For xbox console companion. Anyone know how to fix the loss of video here?

cobalt crown
#

hello when i hit to load the overlay it pops up a blank webpage

shy mountain
#

@regal marlin Run OBS as admin

#

@cobalt crown Please don't post in 2 channels - this can cause confusion.

#

Are you on twitch or youtube?

regal marlin
#

Thank you.

cobalt crown
#

twitch

regal marlin
#

Twitch

shy mountain
#

Then what is your username? @cobalt crown

cobalt crown
#

i dont understand which user name and why would i need that for not loading overlays

shy mountain
#

@regal marlin So did you run OBS as admin?

regal marlin
#

@shy mountain I did and still same result. Not pulling anything from that window

steel bladeBOT
regal marlin
#

@shy mountain I joined the discord linked. Thank you very much.

rocky fable
#

I am youtube streamer, in streamlabs i can see active event and start streaming by simply choosing the event. But with obs.live i need to first create a event in youtube studion then change the stream key in obs setting. Also, when i end stream from obs i need to go to youtube studio to manually end the stream everytime. Is there is any solution to create/edit/end youtube live event from obs itself ???

shy mountain
#

You should be able to start and stop the stream via the usual button.

#

Just make sure you are logged in with your YT account in OBS.Live

rocky fable
#

@shy mountain I am logged in. When i stop stream from usual "stop streaming" button in obs. the stream keeps going on youtube repeating the last few minutes. One day my stream was live for 12 hours because of this issue

shy mountain
#

Is this every time?

rocky fable
#

@shy mountain yes

#

i need to go to my youtube studio and "end stream" manually

shy mountain
#

I understand. I will poke our QA to investigate this as I dont think there is another work around.

rocky fable
#

i like streamelements but because of this issue i am using streamlabs from past few days. Hope, you guys implement youtube integration how streamlabs done

shy mountain
#

We do have Youtube support, but this might be a new bug.

rocky fable
#

Okay, thanks for the support

proven pelican
#

Hey guys! Got a quick question regarding the StreamElements chatbot. Is there a way to make the bot ignore a certain user?

shy mountain
#

Ignore it from responding to commands?

proven pelican
#

yes, make a certain user not able to interact with the bot

#

at least in my channel

#

Also, love the pfp @shy mountain

shy mountain
proven pelican
shy mountain
#

I don't think there is a way to have our bot ignore a specific user.

#

rooIsee a roo sub?

proven pelican
#

Perhaps rooAYAYA1

shy mountain
#

just..ya know...ban the user rooSmug

rugged quail
ashen jacinth
#

I am trying to troubleshoot a NDI issue so I am trying to uninstall OBS.Live. I am getting this error.

#

It just sits there

fathom cobalt
#

@ashen jacinth Did you remove OBS Studio before OBS.Live?

ashen jacinth
#

Yes. I would be willing to bet that is the issue. Do I need to reinstall OBS and then uninstall OBS.Live,

fathom cobalt
#

Restart your PC and try the uninstall again

ashen jacinth
#

Trying that now. I will report back. Thanks

cyan holly
#

hello together, i have an issue, not specific with the OBS.Live-plugin, but with the streamelements Ground Control. The built-in activity Feed inside OBS just works fine, but the standalone Ground-Control does not start up. the screen just stays like this (left screen is the running OBS, right screen is the captured one)

honest echo
#

try close kill the ground control process within the task manager

cyan holly
#

i already tried that, as well as a fresh install of ground control. that doesn´t change anything

ashen jacinth
#

Same error @fathom cobalt

honest echo
#

maybe is already open but too far for the screen.. try turning off the 2nd monitor just to see if GC appers

cyan holly
#

nope, it stays like this after killing all processes and disabling the second monitor:

#

(and restarting ground control ofc)

honest echo
#

so weird.. maybe opening with admin rights ...

cyan holly
#

already tried that too, with the same result

honest echo
#

reinstalling GC ?

quasi snow
#

kill all ground control in task manager + bot.exe if any

cyan holly
#

already did that. bot.exe was not even running, so nothing to kill here

quasi snow
#

ok, when its open like that, can't u right click it and choose move/resize/maximize/etc?

#

or press it on taskbar and hit shift+windows key + direction keys <- or ->

cyan holly
#

ah, i could maximize it to fullscreen and then resize it

#

so i guess, it´s fixed now

quasi snow
#

👍

cyan holly
#

jep. also after restart, it keeps the settings fine. i have no clue how that happened, but that seems to have been the issue.

quasi snow
#

I blame it on windows tbh, had that with other programs

ashen vapor
dry sphinx
quasi snow
#

probably have a big size element

ashen vapor
#

define "big"

quasi snow
#

not sure if the limit is 30MB or 100MB

odd kraken
#

limit for the cloud backupo storage is 100

quasi snow
#

yeah but I dunno per file or is that per file

odd kraken
#

100 is total afaik.

ashen vapor
#

what monster backup storage

quasi snow
#

^_^

#

one could say you get what you pay for...wait, nvm 😛

ashen vapor
#

we got jokes

#

SL has never capped my backup and its free. #sickburn

dry sphinx
quasi snow
#

😂

barren lichen
#

Good morning everyone! I am running into an issue with Media Request. When I click "show on stream" it's doubled in my headphones and on stream audio. What am I doing wrong?

steel bladeBOT
#

@barren lichen Make sure to ☑ “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

mortal aspen
#

@barren lichen make sure you don't have the song request tab open in chrome

barren lichen
#

#update The @steel blade AI fixed it for me. "The shutdown source when not visible" is what the problem is for future reference on the same problem!

sinful flint
#

Perfect 😃

barren lichen
#

Cheers for the great bot dude! Thanks for saving my butt. lol

vagrant trench
#

how do i go about forcing a reset of media request, it's playing stuff that i have long since removed...? i've tried disconnect/reconnect the acct from twitch, is there a temp file somewhere?

quasi snow
vagrant trench
#

have tried that

#

it's still using the old one

quasi snow
#

are you sure it's saving, since if there's any errors on page it won't save the new playlist

#

anyway you can try using !srclear on chat

rocky lake
#

pleaz take a look, its verry dark and refresh is not happening, but wen i move the mouse it refreshes, my desktop is in 4k, and i play 4k, output is 1080, streamlabs dosent do this, it runs fine, on the verry same settings, https://youtu.be/FKRmeP43tFM

#

can the windows HDR do something like this,

#

trying now , i removed the HDR thing

#

omg its the damn windows HDR doing chit, now its ok, pleaz look into it so i can run it again sometime in the future. 🙂

frigid pivot
#

I need some help with overlay

wary dew
#

please keep your question in one channel

shell shore
#

is there a reason my chat window turns to light mode every load?

kindred violet
#

Can anyone tell me how i enable BTTV emtes on screen chat?

plain swan
#

@kindred violet as in when you're streaming

#

you want your onscreen chat to have BTTV enabled?

kindred violet
#

yea

#

@plain swan

plain swan
#

hmmm it should be on

#

does it just come up as text

kindred violet
#

yea

plain swan
#

when you use BTTV

#

you have BTTV emotes enabled on twitch im assuming?

kindred violet
#

yes

plain swan
#

what's your twitch channel?

kindred violet
#

gs0xreptile

plain swan
#

you don't have them enabled

kindred violet
#

PepeLaugh is enabled

plain swan
#

oh so it is

#

huh now i'm mega confused

dry sphinx
#

Have you tried !emotes update bttv?

kindred violet
#

no, but why should that help?

plain swan
#

yeah type !emotes update in your chat, with the default !emotes command enabled

#

then close and reopen the overlay editor and reload the overlay in OBS by clearing the Browser Source cache

#

see if that helps

languid oar
#

Can't get past Importing Alerts (3 of 3) from Streamlabs

#

Any help?

broken mulch
#

Is there a way to switch from streaming on your computer to your phone without interrupting the stream at all?

languid oar
#

@broken mulch msg for me? if so, I am not streaming currently.

broken mulch
#

No I'm asking for a friend

languid oar
#

oh my bad, got it.

#

I don't think there's a way to switch easily from computer to phone without inturrupting the stream

plain swan
#

i talked about this with jakenbakelive, I don't believe it's possible

cloud heart
#

hey everybody. usually I am able to stream through OBS ==> Video Capture Display and its smooth... but lately its got a consistent (every 10 seconds there is a 1 second delayyyyy) then when I choose the alternative.... Window Mode ==> full screen elgato then its not seemless on my end but is for viewers. help please?

elfin blaze
#

Hey guys, can I only login to a single platform with OBS.Live? Or is there a way to see both Twitch, Mixer and YouTube alerts in one?

odd kraken
#

There is no multi Platformsupport with OBS.Live.

elfin blaze
#

Is there a StreamElements alternative to Streamlabs's Streamlabels program?

#

Since I don't mind running a separate app for it, I have 5 monitors at my disposal..

odd kraken
#

You can add widgets to your overlay via the overlay editor if that is what you are referring to.

elfin blaze
#

No, just to monitor the activity feed on multiple platforms, like followers, subscribers etc..

#

Not to put it on stream, but just to see them myself..

odd kraken
#

Are you using OBS.Live?

elfin blaze
#

I'm running OBS Studio, testing OBS.Live right now, but I logged into it via Mixer and it only shows me my mixer activity feed..

odd kraken
#

OBS.Live can only show the feed of one platform you are logged in to with OBS.Live.

elfin blaze
#

And that brings me back to my other question, is there another app that does support it perhaps?

#

Similar to what Streamlabs has in the form of their 'Stream Labels' progam

plain swan
#

i think you can add a tool

#

that'll track viewers/followers from multiple platforms

#

so for example you want to see how many followers you have on youtube and twitch at the same time right?

elfin blaze
#

Well, it's Twitch, Mixer and YouTube, but yeah, just live tracking it..

plain swan
#

something akin to this?

#

youtube has quota restrictions so youtube counters aren't currently running afaik

elfin blaze
kindred violet
dry sphinx
#

try !emotes update instead

#

As there should be a response from the bot.

kindred violet
#

i get the responce but cant see the emotes

elfin blaze
#

Guys, how can I remove a channel from StreamElements?

fickle hatch
#

can someone help me out with my OBS not working correctly?

#

My browser sources are just not showing up anymore

plain swan
#

what seems to be the issue?

#

what comes up instead?

fickle hatch
#

nothing at all

#

i uninstalled the program 3 times

plain swan
#

double click on the browser in sources

#

what's the URL say

fickle hatch
#

you want the URL?

plain swan
#

yup

#

its mostly blank on my end

fickle hatch
#

yes

#

none of that is showing up in my OBS

plain swan
#

im assuming there's supposed to be more things on it?

fickle hatch
#

It has alert box and stuff too

plain swan
#

the overlay itself is the issue

fickle hatch
#

it worked fine for like a month

#

now in my OBS screen none of that stuff is showing up anymore

#

I was having an issue before where the app crashed over and over again as well

steel bladeBOT
#

@fickle hatch Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

plain swan
#

nup don't think that's worked

#

🤔

fickle hatch
#

that didnt work

plain swan
#

try open it in the overlay editor

#

when i open it i get this

#

right click the browser and the box will be under the URL

modern bone
#

Hello 🙂 Are we able to install StreamFX plugin for OBS within OBS.Live?

wary dew
#

yes

fickle hatch
#

ok opened

modern bone
#

@wary dew Can you screen shot the file structure and send it to me?

wary dew
#

no, i don't have it 😛 but i know people use it 😛

modern bone
#

Hmmmmm....

wary dew
#

are you coming from Sam? 😛

modern bone
#

Perhaps 😄

wary dew
modern bone
#

He claimed in his video you can't use StreamFX with OBS.Live

fickle hatch
#

ugh

wary dew
#

no, he said to use OBS and not SLOBS, he has OBS.Live himself @modern bone

fickle hatch
#

none of this is working

plain swan
#

jert try a fresh overlay from the store

#

just to see if that works

#

if that works, then it's time to get to work on fixing that original overlay

fickle hatch
#

random ones not working either

#

I tried one of the ones from the themes gallery

#

no browser sources are working for me at all it looks like

plain swan
#

give this a go

#

turn on hardware acceleration, apply and then restart OBS

fickle hatch
plain swan
#

alright try this instead

#
  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
fickle hatch
#

this is fun =]

plain swan
#

alright couple things to try first

#

update your graphics drivers and OBS

#

if neither of them arent already the latest copy

#

after that try this

#

*uninstall obs.live so that we have obs studio
Then in obs studio -> scene collection on top -> export -> save the exported file somewhere i guess where its easy to find later on
delete all scenes or just browser sources
install obs.live and see if it crashes - if it doesn't

  • either import the scene collection
  • or start adding all browser sources one by one to see which one crashes obs.live
fickle hatch
#

I just installed OBS right now

#

theres some sort of driver installing on geforce

plain swan
#

alright fingers cross those help

fickle hatch
#

YESD

#

That worked

#

everything is fixed now!

#

Thank you ❤️

plain swan
#

legendary, glad we could get that sorted for ya

fickle hatch
#

its always something so simple.

plain swan
#

what did you end up trying, the OBS and gpu driver updates?

fickle hatch
#

GPU driver was the issue

torn solstice
#

Hello! The Tipping Setup step for "copy your tipping page link and paste it in the donation panel in Twitch" will not complete for me. I've added the link many times, and clicked Check, but the gray checkbox will not turn green. I've tried in Firefox and Chrome. The first time I tried it was a few hours ago, so I've given it some time but it's still not working. Any idea what is going on? TIA! 🙂

steel bladeBOT
torn solstice
#

It is connected, but I had it hid on my profile. I've unhidden it now.

#

My original tip panel wasn't being detected, so I also added a second brand new panel today to see if it re-triggers something. If you're wondering why there's 2 tip panels on my profile.

steel bladeBOT
#

@torn solstice Streamelements on top of OBS -> Logout -> login

odd kraken
#

After you relogged try it again please.

torn solstice
#

Thanks I'll try that now!

#

I logged out, (exited streamelements, and even restarted my pc), logged back in, and went through the setup steps again, and still no go 😦

#

I also logged out of my twitch account in my browser, then logged back in to see if a fresh connection would help, but it didn't

odd kraken
#

I need to ask internally on this.

torn solstice
#

Thank you, I appreciate the help!

odd kraken
#

can you try to do that setup later and see if you can go on from there.

round scarab
#

how come my overlays won't load sometimes

torn solstice
#

Yes, I will continue to try the setup steps.

odd kraken
#

@round scarab Sometimes? all overalys, only some the whole browser sources then not, or only some elements in the overlay?

round scarab
#

all, if i don't "run as administrator" nothing appears and it usually crashes.

odd kraken
#

So when you start it, it crashes or what?

zealous lily
#

Does anyone know how to have viewer count show on the activity feed when streaming to facebook?

odd kraken
#

If you are using OBS.Live, then I think, but can't guarantee, there should a viewer count on the activity feed dock.

zealous lily
#

@odd kraken Cheers dude, it's not there when streaming

placid thicket
#

Hey, i have same issue as Velorra, tried some stuff, but still not working

odd kraken
#

Can you also try to continue the setup please?

placid thicket
#

you mean, skip it? or press next?

odd kraken
#

I think pressing next is not possible, if it is, choose that.

placid thicket
#

no, i only can skip it and "do it later"

#

but then, i can't change the name of my bot

odd kraken
#

then try that please. You can change it afterwards.

placid thicket
#

yeah, i tried, but i sign up to streamelements only today, so i will wait, may be tomorrow 🙂 thank you for helping

zenith stream
#

When I try and delete my filters on one of my audio inputs, it causes OBS to crash.

steel bladeBOT
#

@zenith stream A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
zenith stream
wise silo
#

Re-read what the bot said.

zenith stream
#

Sorry about that

bleak sun
#

hello and happy friday! When using obslive, is there a way to switch activity feeds between sites?

steel bladeBOT
#

@bleak sun Streamelements on top of OBS -> Logout -> login

bleak sun
#

So you cant do it while live?

odd kraken
#

You should be able to do it while live afaik. But I am not too sure on this.

bleak sun
#

ok thanks...i'll test it out. 🙂

wise silo
#

@zenith stream which of your filters are you trying to delete?

zenith stream
#

I have three I want to delete. Gain, Compressor and expander. I do not want filters.

wise silo
#

And it crashes on all 3?

zenith stream
#

Yes it does

wise silo
#

Have you tried deleteing the Astro source entirely and readding it?

zenith stream
#

Yes I have

steel bladeBOT
spiral ravine
#

Hi there. I am trying to set up my media request on it's own channel on OBS.live so that I can enable ducking when the alert sound comes on. Is this possible? Tips? Tricks? Thanks!!

odd kraken
#

Create an overlay with only the media request widget, add it to OBS and in the browser source properties, enable that the audio is controlled via OBS.

spiral ravine
#

ah... @odd kraken Thank you

errant moth
#

Good evening.. on initial setup, I did the bot activation, then the tipping panel (twitch) setup, and it worked. deleted the tipping panel to remake it later, but now it keeps saying I need to set up the tipping panel, and the 'test' button doesn't work, and the 'next' button is inoperable.

#

both from the OBS interface, or the web interface.

frigid pivot
#

So i bought an overlay package from fivver and I am having trouble getting it uploaded to my stream.

odd kraken
#

Is the overlay in your overlay section with StreamElements?

frigid pivot
#

No, thats what im trying to figure out, i try to drag and drop it into that section but all it does is pull up an image of the overlay

odd kraken
#

Normally you get an import url. Best to contact the artist who done it for you for further instructions.

frigid pivot
#

He sent .png files and source files

odd kraken
#

Then you can upload the png files to your StreamElements cloud and then add them as image widget to your overlay.

frigid pivot
#

Oh okay. And will it still update mid stream when people follow and donate?

odd kraken
#

For that you need widgets and an alertbox if you want to have an alert.

frigid pivot
#

Okay, how do i use those?

odd kraken
#

In the overlay editor on the top left: WIDGETS

frigid pivot
#

Thank you!

wicked yoke
#

msi afterburner crashes standard OBS but does it to SEOBS?

odd kraken
#

Could be, best to try that out.

wicked yoke
#

i tried yes it does crash OBS, SEOBS and SLOBS all of them. and my researched show me this is not anything new.

#

how hard is it to fix or talk to msi about this?

odd kraken
#

If it is an MSI error you would need to contact them.

wicked yoke
#

i have to encode with GPU support but i cannot use its full potential

#

nothing else crashes in my pc so its not "MSI" error

odd kraken
#

Do you have a crashlog for us?

tardy quail
#

any way to fix audio being delayed with the stream?

high magnet
#

@tardy quail Your mic audio or your PC audio?

tardy quail
#

both

high magnet
#

Just add a filter to the sources

prime needle
#

hey can someone help me??? I accidently clicked on the X on the chat box on the right side of OBS Live and I dont know how to get it back. Any answers?

high magnet
#

@prime needle View -> Docks -> Chat

prime needle
#

@high magnet thank you! found it! omg I was looking for like an hour.

dire seal
#

obs is showing a black screen, and all of the things ive tried do not work. the ones ive tried are: run with integrated graphics, disable game mode, run as administrator, restart computer, restart obs, use different resolution, uninstall and reinstall obs, maximize settings, lowest settings, and a bunch of others. can someone please help me?

vast knot
#

I need help. My SE overlays are in 1920x1080 mode, and my OBS is recording in 1920x1200 (my monitor res). Therefore I can't put a widget on the bottom of my stream as it will be 120px too high

shy mountain
#

sorted both ⤴️

rugged quail
#

I need help, i have 2 displays open and when i try to do a display capture it only shows display 1 instead of 2

#

it used to work before but now its not showing as if their is no second display open

shy mountain
#

make sure you choose the 2nd display

rugged quail
#

2nd display dosnt show for me

#

thats my issue

shy mountain
#

unplug the display and plug it back in

#

and restart OBS

errant goblet
#

how do i actually add the overlay in obslive when i hit launch in the steam elements its brings it up in a mostly blank page.

steel bladeBOT
#

@errant goblet To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

lime mantle
#

Stream elements wont verify that my tipping link is in my panels to activate the custom bot does anybody have any fixes?

shy mountain
#

Its a known issue.

#

Hopefully fixed later today

lime mantle
#

alrighty thank you!

jagged stirrup
#

OBS would crash on start up and when it doesn't none of my scenes or chat / activity feeds work, those windows are white and blank.

#

Does anyone know how I can fix this?

shy mountain
#

by crash do you mean it closes right after it opens?

jagged stirrup
#

Yes but no error message.

#

It's up now but none of my scenes are working.

shy mountain
#

Go to %appdata%\Roaming\obs-studio\crashes

#

and provide the last file there

jagged stirrup
shy mountain
#

An overlay made OBS crash upon loading.

#

or a browser source in general

#

is the docks are white currently try this:

#

!obscookies

steel bladeBOT
#

If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
jagged stirrup
#

I try to connect after putting stream key back in and that windows that pops up is also white

rugged quail
#

Good morning everyone,

I'm having an issue with my media source audio. I have created the scene, selected the media source, and although it plays, and my stream can hear it, I cannot. Are there any ways to fix this so that I can hear the audio of the media source?

low sundial
#

so since september last year my OBS has crashed everytime i have tried to stream both OBS studio and Streamelements !! even went back to streamlabs and it crashed to . . .

plain swan
#

hmmm

#

have you tried updating your GPU drivers

#

and doing a fresh install of OBS?

limpid berry
#

I have a question. if you want to start the stream you will be asked if you want to stream via yt dashboard or stream elements. how can I add a custom thumbnail to streamelements?

lime mantle
#

really dumb question, on my overlay under themes my text is scrolling left which i want, i hit save put the link on a browser source and its still. Any thoughts?

pseudo wraith
#

so when someone host me why do i not get an alert in activity feed or on my overlay

steel bladeBOT
#

@pseudo wraith Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
pseudo wraith
#

yikes... so what if i use just obs studio and disable stream elements

odd kraken
#

Then you would not get an alert in your overlay for anything if I understood you correctly.

pseudo wraith
#

nope, everything works. cheers, follows, subs. it does not even appear in activity feed which is upsetting

#

raids do not either

#

but i am more focused on host

odd kraken
#

Read what the bot posted above again.

pseudo wraith
#

read what i said after that xdclap

#

i'm good tho, streamlabs has been recommended by alot of people and it is a lot more hands free.

#

i looked into streamelements for kappagen

wise silo
#

Glad to hear youre good.

#

Anything else we cna help with dont be shy to ask SEheart

pseudo wraith
#

thank you

daring flower
#

help, how do i get my overlays from my account into my obs live for scenes

steel bladeBOT
#

@daring flower To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

pseudo wraith
#

browser source

daring flower
#

so do i launch my overlay and copy url

pseudo wraith
#

yes

wise silo
#

Yes.

daring flower
#

cool thank you

pseudo wraith
#

yup

honest drum
#

So I've been wondering this nerd or die sent me a affiliate thing with a lil nerd or doe logo thing that that's animated and I've been trying to figure out how to make it have a longer cooldown then repeating immediately after its finished playing

wise silo
#

You will need to contact Nerd or Die for that.

honest drum
#

So there isnt a way to get it to like just be timed on my end

wise silo
#

If you were to edit it, yes, but we provide support for OBS.Live an StreamElements

muted blade
#

Hello

steel bladeBOT
#

@muted blade Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

muted blade
#

I want to use streamelements with nimotv

#

Who will help me for this ?

#

I am wait any good people for thiS

sterile dagger
#

Hey, My OBS started doing this thing today. After like 5 Minutes I can't read anything. I tried re-installing (removing all files after uninstalling) Run in compatibility mode etc. Nothing has fixed the issue

steel bladeBOT
#

@sterile dagger Please follow these steps:
close OBS,
open the Nvidia Control Panel,
in the left menu select "manage 3D settings" and then under the list of options (right panel) press "restore default settings",
Start OBS again.

royal scroll
#

Hi @steel blade i have ran into a problem where i am unable to resize docks in my OBS

steel bladeBOT
#

@royal scroll I'm a bot, only here to send helpful messages because the helpers are lazy.

wise silo
#

Is it every dock, or singular dock?

royal scroll
#

al of them

#

all*

wise silo
#

And did you restart OBS?

royal scroll
#

multiple times

#

ive reinstalled too

wise silo
#

Log out of OBS.Live and log back in.

royal scroll
#

Where would i do that>

#

?*

wise silo
#

Streamelements at the top.

royal scroll
#

ah ok thanks that makes sense ill come back in a sec

#

nope its still being awkwards

wise silo
#

Are you able to move them?

royal scroll
#

i can move them but they auto lock into certain places and decide their own size

#

i can resize them when ive popped them out but when theyre docked i cant move them

wise silo
#

Mind sending a screenshot of your OBS.Live?

royal scroll
#

yeah sure

wise silo
#

If you put your cursor right there, what happens?

royal scroll
#

ive tried that i know it comes up with 2 arrows with a line in the middle thing but when i click it doesnt let me move them

wise silo
#

Can you move it to the left?

royal scroll
#

neither direction

wise silo
#

Only other idea I would have is ti completely remove OBS & OBS.Live, then reinstall.

#

Someone else may come along with a better idea, though.

royal scroll
#

ill try that but thanks for the help 🙂 might just be a faulty install or something like that

rugged quail
#

hi i need help with obs live plz

steel bladeBOT
#

Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

rugged quail
#

when i start streaming using obs live i dont see the very bottom part...where it shows when theres frames drop etc

#

i must have clicked something in the setting n it removed it

wise silo
#

Click View at the top, then click Stats.

elder rapids
#

Hello. My chat window in OBS live does not display chat.

steel bladeBOT
#

@elder rapids Streamelements on top of OBS -> Logout -> login

elder rapids
#

thank you

kindred violet
#

dont know if anyone have tried this before but when im streaming and launch "Z1 battle royal" obs crashed instantly

royal scroll
#

probably just Z1 its buggy asf anyway

terse marsh
#

how do i get my mic audio on stream

kindred violet
#

chose the correct input source

peak saddle
#

so even with an rtx 2060 r5 3600 with 1 gig download and 40 upload i still drop frames? i even nerf myself all the way down to 3000 bitrate when i got 40 upload lol

odd kraken
#

This is between the twitch servers and your PC.

peak saddle
#

ahhh ok @odd kraken ty

peak saddle
#

hard life streaming from hawaii as seesm liek no stable saver

#

server*

errant moth
#

Does the streamelements / obs.live setup support chat from multiple sources at once? i.e., twitch/youtube simultaneously?

wise silo
#

No. You need to use Restream or something similar to that.

errant moth
#

ok. I can stream to both places just fine, I just send the OBS stream to a small linux box runing nginx, which then splits it to both services. It would be neat if there was a plugin that could connect to all of one's services, and dump the chat into the OBS window somewhere. Maybe it'll be a future thing.

wise silo
#

There is plans to add multi-strema to OBS, nothing has been officially announced though.

hardy gyro
#

Hi! Is Obs.live available for mac?

wise silo
#

Nope.

hardy gyro
#

do you know if there is any WIP project for obs.live mac?

sinful flint
#

Not currently unfortunately

wise silo
#

While we do not comment on our roadmap, you can check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

marble robin
#

Since I cannot delete any of the channels in SE, would deleting everything also remove already used tip page (which is on my different channel than what I am going to use, both owned by me)?

marble robin
#

or can I somehow change the tip link?
the both, original, which I want to move to the other channel and the random-generated numbers at the end link are owned by me

odd kraken
#

@marble robin Deleting your account will result in deleting all the channels connected to it.
You cannot remove a channel from an account.

marble robin
#

Yes, will it also make a free space for the tip link or is that taken forever now?

odd kraken
#

That I am not sure.

marble robin
#

Is it possible to export / backup the overlay before doing complete reset / delete?

odd kraken
#

Not that I am aware of. Best case you have the assets uploaded to the SE cloud saved locally.

marble robin
#

I guess I'll do settings by hand again, hope the link resets... thanks for the info.

#

Close my account did nothing expect gave me the form which I believe filled it correctly and after entering it, the window just closed it self.

odd kraken
#

Yes, this send a request to close your accout then, which will be done the next couple of days.

marble robin
#

ooh. It didn't said anything so I tried multiple times, sorry

humble wing
#

sooo.....I go to StreamElements to backup to the cloud...and the window that pops up is BLANK....thoughts?

odd kraken
#

Screenshot?

humble wing
odd kraken
#

Then most likely something is blocking the connection, check firewalls.

humble wing
#

everything else works 100% I've never had to mess with that

#

i'll try though!

#

what app should i specifically look for in firewall settings?

odd kraken
#

Whitelist the OBS folder

humble wing
rugged quail
#

Sorry I'm unsure if this is where I should ask this. I recently changed my stream name and it has messed with my chat stats, I had the same issue in the past could some please assist? Kind Regards.

odd kraken
#

@humble wing Try tp relog with StremElements > Log out then Log back in

#

@rugged quail What was your old and what is your new name?

humble wing
#

relog meaning....close it down, then open again or actually LOG out

#

(sorry clarification)

odd kraken
#

actually Log out.

humble wing
#

o7

rugged quail
#

oldwas VayzkaTV

#

New is Vayzka

humble wing
#

did the trick! thanks captain!

odd kraken
#

@rugged quail Informed staff to fix your chat stats.

rugged quail
#

You're amazing, Thank you. Enjoy your day 🙂

humble wing
#

@odd kraken when backing up, is there a "content" size limit?

wary dew
#

100mb

humble wing
#

is that total, or per item

#

yeah....i've got a lot of videos, music, and integrated content items...I should probably uncheck that

wary dew
#

i thought total, let me ask real quick

humble wing
#

I'm thinking that if I backup everything BUT the content, and keep my content in the same place on the new PC (drive location...same file pathways) then everything SHOULD just load right up

wary dew
#

sounds logical to me

humble wing
#

i would assume that (no content) means just all the scenes, all the parts of the scenes, including where its looking at to grab the content

wary dew
#

yes i assume that as well

torn solstice
#

@odd kraken Hello! Just following up from my messages yesterday. Unfortunately, the tipping page setup is still not letting me complete it because it's not detecting my tipping URL on my Twitch stream panel.

wary dew
#

it's still bugged because of Twitch's change to the API, no fix yet unfortunately

torn solstice
#

@wary dew Is that to me?

wary dew
#

yes

torn solstice
#

Oh okay gotcha, sorry. Thank you! It's been driving me nuts

wary dew
#

yeah, it's a really shitty situation that Twitch caused with that BS change yesterday

torn solstice
#

UGH it happened yesterday?! I literally just started working on this portion yesterday... wow that's really crappy timing.

wary dew
#

yeah and Twitch didn't announce anything, it just happend

clear narwhal
#

is there any alternative of obs live on mac, or a way you can download obs live on mac

#

?

odd kraken
#

There is no OBS.Live for Mac.

clear narwhal
#

k, any good alternatives?

odd kraken
#

Use OBS Studio and pop out the activity feed from the website.

kindred fox
#

Or run boot camp on your Mac and install windows and run obs.live

rugged quail
#

I have my streamelements tip link attached to my twitch, but it will not let me change the bot name?

steel bladeBOT
#

@rugged quail Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • OBS.Live or Ground Control open
  • Create a twitch account for the name you want to use or run the bot under your own name
  • Custom bot name doesn't work on Mac
rugged quail
#

!panels

steel bladeBOT
rugged quail
#

I literally have all that. What.

odd kraken
#

There is an issue with the checking of the panles. We are looking into it. No ETA on a fix yet.

rugged quail
#

Ah. Ok.

shrewd jacinth
#

How do i get the overlays i got on the website to Obs.live?

steel bladeBOT
#

@shrewd jacinth To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

young depot
#

When i right click in obs live to enable/disable tools all of them are blacked out so i cant enable certain tools

kindred fox
#

Screenshot?

young depot
#

fuck

#

idk how to screen shot just one screen

steel bladeBOT
young depot
#

Nvm my dumbass fixed it

odd kraken
#

@rugged quail Your chat stats have been fixed.

rugged quail
#

Thank you

severe wyvern
odd kraken
#

You can use it in OBS Studio to stream to multiple plattforms, but the plugin OBS.Live does not support it.

#

So you can only see ones plattforms activity feed and chat.

severe wyvern
#

But i can use overlays from stream elements and chat from restream app?

odd kraken
#

Yes. But the overlays are also platform based.

severe wyvern
#

Hmm. I thought it’s just a source, like a video source. So, we need to wait for integration?

#

I also found in interface of obs live ability to create stream, but haven’t found option to enter scheduled stream. Am i doing something wrong, or everything will pop up if i enter stream key to obs?

odd kraken
#

You can use overlays just fine, but be aware that they are platform based. So your twitch alert box will not trigger on youtube events for example.
scheduled stream? Can you elaborate what you are looking for?

severe wyvern
#

I scheduled stream for tomorrow, it has it’s own stream thumbnail and description. When i use restream, for example, i can “go live” (it will create a live stream) or stream to “scheduled” or created in advance stream. In obs live I don’t see its in the list.
So, there will be youtube allerts on facebook, it’s ok for me, because youtube is primary platform. And i was worried that no overlays will be present at all

odd kraken
#

I am not too sure that the option is only available on restream. Haven't seen it on OBS so far.

severe wyvern
#

In obs you just enter a proper stream key, than start streaming, than check in youtube stream control center and press “start streaming” on youtube (when you checked that everything works)

half widget
#

In OBS my stream chat widget keeps connecting to chat and says *welcome to the chat" over and over on my feed. I've restarted OBS hoping to solve the problem. Anyone have an answer?

steel bladeBOT
#

@half widget Streamelements on top of OBS -> Logout -> login

silent inlet
#

I have the tip link in a panel and it still won't register it.

wise silo
#

Custom bot name?

silent inlet
#

Yes

steel bladeBOT
#

@silent inlet Due to a sudden and unforeseen Twitch API change, SubCounts and the process in which we use to check panels are not currently working. We are looking into it. No ETA on a fix yet.

sturdy folio
#

Hello, I'm having a problem with OBS where I have it open for between15-30 minutes then it crashes whether I'm streaming or just going through the settings. I've tried uninstalling and reinstalling and I've even hard reset my PC and reinstalled all new drivers. However, it still crashes. Any help with this please?

plain swan
#

!crashlog

steel bladeBOT
#

A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
sturdy folio
plain swan
#

hmmm i think that's a known issue

#

the suggestion is to roll it back to a previous version

#

OBS 23.2.1 and see if that works

sturdy folio
#

How do I downgrade

plain swan
#

you can either try the very latest version

#

which is 24.0.5

#

or scroll down to 23.2.1

sturdy folio
#

Ill try both. Thanks

#

24.0.5 is only MAC

surreal marsh
#

So i set a video for my background in a SE overlay and everytime it loops, it stutters. Any thoughts? Should i just keep it local?

wise silo
#

@sturdy folio Thats odd, that update has already been released for that error.

sturdy folio
#

The crashing?

wise silo
#

Yep

#

Gimmie a sec

#

@surreal marsh I would keep it local if youre wanting a perfect loop.

sturdy folio
#

I ahve 23.2.1 atm now

#

have

surreal marsh
#

easy enough, thanks

wise silo
#

Oh, then update to 24.0.3 @sturdy folio

#

The "fix" for that was on 24.0.2

sturdy folio
#

thats what ive just gone from

#

I had 24.0.3 then was told to go to 23.2.1 so I need to go back for the fix to be in place?

wise silo
#

Is the issue still occuring on 23.2.1?

sturdy folio
#

I dont know it take between 15-30 minutes to find out

wise silo
#

If the issue persists ding me.

sturdy folio
#

I will do cheers

#

It says I need to update OBS stream elements now to get the media player, activity feed, chat and etc. Will that just take me back to 24.0.3? @wise silo

#

I had to go back to 24.0.3 to get Stream Elements addons and its crashed again @wise silo

wise silo
#

How long does it take for you to crash?

sturdy folio
#

between 15-30 minutes it differs

steel bladeBOT
#

Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

sturdy folio
#

Its crashing without streaming atm tho

wise silo
#

Youre using a 1050 TI correct?

sturdy folio
#

yes

wise silo
#

Give me abit and see if I can replicate this yogevThink

sturdy folio
#

had Vega 11 intergrated graphics with Ryzen 5 2400G before now I have both and I was hoping this card would fix the problem

wise silo
#
02:40:53.981: Failed to rebuild shared texture: 
02:40:53.981: Failed to rebuild shared texture: 
02:40:53.985: Failed to rebuild shared texture: ```
#

Your GPU is crashing OBS

#

Lets try this.

sturdy folio
#

How do I fix that?

wise silo
#

Install "DDU" to completely remove your Display Driver

#

Once you get that done, install the stable driver for your 1050 TI

sturdy folio
#

The DDU driver?

wise silo
#

DDU is a program

#

It completely removes your Display Driver allowing for a complete fresh install.

sturdy folio
#

Do I need to pay for it?

#

@wise silo

wise silo
#

SCroll down abit, its free.

sturdy folio
#

Its saying I need to sign up and then asks for my card details I cant scroll

wise silo
sturdy folio
#

Yep Clicked wrong 1

#

Do I extract it or run it?

wise silo
#

Extract it, then run the program "DDU vXXXXX.XXXXX.XXX.exe"

#

Dont know what version its on, just the program name.

lost hinge
#

i have no audio options in obs live. Just restarted my pc to see if that fixed it and still same issue. I had audio selections when i first installed so not sure what happen in the span of 3 hours

steel bladeBOT
#

@lost hinge Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

lost hinge
#

haven't streamed yet....

wise silo
#

OBS creates a log as soon as you open it.

#

Upload that log.

lost hinge
wise silo
#

And nothing is showing in Settings > Audio?

lost hinge
sturdy folio
#

A folder and a application for v18.0.2.1 but the application when I click it just says extract

wise silo
sturdy folio
#

Yes Ive found it in the folder

wise silo
#

Run it. Extract it to your location.

#

Once youve done so, it creates a folder at htat location.

#

Run the program there.

sturdy folio
#

On this atm on the right

#

Do I uninstall the driver folders or just the things that are already ticked? @wise silo

wise silo
#

Leave everything default.

#

And to answer the next question, no you do not need to be in safemode.

sturdy folio
#

ok

#

clean and Restart, clean and do NOT restart or Clean and shutdown

wise silo
#

clean and Restart,

sturdy folio
#

Ok think I got it downloaded @wise silo

wise silo
#

Then give it a go.

tardy quail
#

how do you add a delay to the mic?

sturdy folio
#

Ok Ill @ you if it doesnt work. Cheers

#

@wise silo Still crashing

#

Failed to recreate D3D11: Failed to create input layout (80070057

kindred fox
#

@sturdy folio run windows update to 1909

#

The logs you have are from a previous build of windows

#

Also because of the recent windows vulnerability

buoyant dock
#

<@&364840891023622144> Hi ... I am professional translator, and I would like to you to DM me a way to contact the administrators of this great project so we can work on Translating #StreamElementsBot and #OBS.Live into Arabic. I am also a Science Educator YouTuber, so I am sure we can find interesting options of collaboration.

zealous minnow
#

I’m trying to record but it says like update drivers or something

wise silo
#

Does it say to "like update them" or does it say to "update them"?

zealous minnow
#

It says this

azure cedar
#

Chatbot name no longer working.. when it did, it gave me duplicate messages.. now back to seeing StreamElements messages... Ground Control no longer shows test bot

steel bladeBOT
#

@azure cedar Due to a sudden and unforeseen Twitch API change, SubCounts and the process in which we use to check panels are not currently working. We are looking into it. No ETA on a fix yet.

azure cedar
#

thanks

zealous minnow
#

What do I need to fix

zealous minnow
#

Pls I need to get it working

#

It’s doing this

echo tartan
#

I am not sure which room I need to ask this but I am having issues with game capture, even after selecting the game obs live isnt recording it lately. I ended up using display capture for last nights stream

distant trench
#

m,y obs used to run at 1.0 or less and now its running at 10.9% frame loss and i cant figure it out. anyone have any idea of what it could be?

toxic plover
#

on obs when i click my overlay properties and go to "open in streamelements overlay editor" it launches a window that just spins forever

thin lake
#

Something happened to my ground control application where the custom bot setting disappeared. After doing some searching I found that OBS.Live also allowed for custom bot names through OBS itself in the Activity Feed. However I cannot change the bot because this check cannot complete. And before you ask, yes I hooked up my donate panel on Twitch with the link provided and the link works.

calm violet
fathom cobalt
#

Known issues. We are looking into it. No ETA on a fix.

delicate bone
#

Hi,
Since few days I have to set my chat manually in dark mode before each streams. Is this a knowed issue ?

wary dew
#

check if everything is setup correctly

#

because it shouldn't change back to lightmode

delicate bone
#

❤️

errant goblet
#

obs live wasnt working with minecraft , any one know y?

wary dew
#

wasn't working? like the game capture didn't work?

errant goblet
#

sorry i guess i have the sound off, ya like it was just black

#

i tried with a few differnt ways and the only way it would stream it was in windowed and a window capture

summer lily
#

Launch obs in administrator mode. Always administrator mode

stark fiber
#

good day fella's, i have a question when i try to control my streamelements sounds in discord i get no sound at al, how do i fix that?

#

alright i see i fixed it with turning audiomonitoring on

sturdy folio
kindred violet
#

obs is not showing all emotes, some global emotes are showing and some is not, the ones i have personally chosen is not and its 50/50 if the global bttv emotes is showing, all the normal twitch emotes are showing no problem

#

anyone ever experienced this?

coral bridge
#

can someone help me to solve a problem with my overlay ?

plain swan
#

tell us about it here and we'll try our best to help

coral bridge
#

i play csgo 1280x960 rez , 4:3 ...when start streaming they see with blackbars..... and my overlay it seems to resize or something

plain swan
#

you'll need to resize your overlays to fit your stream since you play CS at that specific resolution

coral bridge
#

so if i play 1280x960 , in properties on source should set 1920x1080 ?

#

and the overlay to resize to how much ?

plain swan
#

well you'd want your overlay to fit your stream

#

so scale it down

steel bladeBOT
#

@sturdy folio A crash log is required to investigate the cause of your issue. Please upload the last crash log.

  1. In OBS, click the Help menu
  2. Select Crash Reports, and then Upload Last Crash Report
  3. Copy the URL, and paste it to the chat here.
coral bridge
#

how can i do that Calvin ?

sturdy folio
coral bridge
#

i must to resize the overlay like my rez from cs ?

#

1280x960 ?

plain swan
#

that should help

coral bridge
#

yeah...maybe i solve the problem to fit the overlay with my csgo res

#

tx so much Calvin 🙂

plain swan
#

no worries my pleasure

kindred fox
#

@sturdy folio can you post a full log?

sturdy folio
#

Log and crash

#

@kindred fox

kindred fox
#

Run it as admin, once it loads then go into obs settings >> advanced >> scroll down and disable hardware acceleration

sturdy folio
#

Done

kindred fox
#

At what point is your obs crashing?

sturdy folio
#

About 15-30 mins after opening it

kindred fox
#

What are your encoder settings?

sturdy folio
#

that in Output

kindred fox
#

Don’t remember

#

I’m also on my phone so I can’t look

sturdy folio
#

Encoder is NVIDIA NVENC H.264 (new)

plain swan
#

what bit rate are you streaming from?

kindred fox
#

What are the other options?

#

If you can use AMF use that

sturdy folio
#

Other options are The same as before without new at end and x264

kindred fox
#

Your CPU should let you encode with the integrated Vega

#

Change it to x264 and see what happens

sturdy folio
#

Ok ill let you know if it crashes again

plain swan
#

godspeed

coral bridge
#

i doesn t work.....i can t resize the overlay with cs rez....

kindred fox
#

@sturdy folio are you running dual monitors?

sturdy folio
#

yeah

kindred fox
#

Are both plugged into your 1050?

sturdy folio
#

yeah 1 via Display and 1 HDMI

kindred fox
#

Plug your obs monitor into your motherboard and leave your gaming monitor in your gpu

#

As dumb as that sounds....

sturdy folio
#

It doesnt work

kindred fox
#

Like no video?

#

You have to enable the video in the bios

sturdy folio
#

only 1 plugged into GPU works

#

Or other way round which ever I plugin first

kindred fox
#

Wait wut

#

That’s not how that is supposed to work

#

There’s something funky going on

#

Your CPU has a GPU on it which should let you use the onboard video and a discrete gpu like your 1050

sturdy folio
#

I know its weird I might just take it to get checked and see if they can help me out Ive reset pc and everything reinstalled drivers and downloaded ddu

kindred fox
#

Latest Nvidia GeForce experience/drivers?

sturdy folio
#

Yeah Downloaded last night cos Mitch was trying to help

kindred fox
#

There's something else going on. You should be able to use both the onboard hdmi on the motherboard and the displayport on your GPU

sturdy folio
#

Ill get it looked at then cheers

kindred fox
#

np!

sturdy folio
#

First PC ive ever built never doing it again ahhaha

kindred fox
#

That CPU may also not support a discrete GPU

sturdy folio
#

I checked in a part picker their compatable and theirs youtube videos of builds with them toghether

kindred fox
#

yeah, they work, but when you connect a GTX card it disables onboard video

#

which isn't how it's supposed to work

#

make sure your motherboard BIOS is updated and your AMD drivers are updated as well via Catalyst or whatever they use

#

Do you know what motherboard you have?

sturdy folio
#

Yeah MSI A320M PRO-VH PLUS AMD Socket AM4 Motherboard

kindred fox
#

what BIOS version are you running?

sturdy folio
#

I dont knowe

kindred fox
#

If you haven't updated it since you got it, there's probably a few you need to run

sturdy folio
#

Havent got a clue how this works it says I should download and get an application but only get a folder

kindred fox
#

is it a compressed folder?

slate shoal
#

Hello, i can no longer rename my bot using obs.live, it's telling me that i have to "Add your StreamElements Tipping Link to your Twitch Panels." But obviously i have done that ages ago lol? I have tried everything, i have deleted my tipping panel and redone it, i have added the tipping link into multiple panels, i mean i don't know what else i can do? Maybe this is some sort of bug or something? This has never been an issue for me and my custom bot name was working fine last stream. Also whenever i hit the "RECHECK" button after re-adding my tipping link, nothing even happens.

fathom cobalt
vernal tendon
#

In Obs.live I have 3 rows of panels (decks) and I'm having problems setting chat from top to bottom because of the Preview panel that's not really a panel like the others. Is there an easy way to move the panels beside snapping them?

plain sonnet
#

there are 4 dockable sections (top, bottom, left, right), you wont be able to get a full top to bottom window

#

its how obs is built

vernal tendon
#

Ok, thanks. It's something I always wanted and struggle to achieve so I thought I will ask here. Now I can sleep well knowing it can't be achieved. Unless... I rotate my monitor vertically.

plain sonnet
#

same, i asked in the obs discord last year seagF

sudden granite
#

Is there anyway to add an NDI source to streamelements??

elder jewel
#

yes, look up obs-ndi

#

I use one myself

sudden granite
#

well i use streamlabs and it's very straight forward. but in elements for some reason NDI isn't under sources or scenes

elder jewel
#

do the computer's that you are trying to pull the ndi source from have it also installed

sudden granite
#

yes that's what odd. For some reason it's not pullling it.

elder jewel
#

Okay, just to confirm also, on the source computer, do you have the NDI settings set to Main output?

kindred fox
#

@sudden granite you will need to make sure that you download the NDI Plug-in after installing OBS.Live

sudden granite
#

Yeah everything checks out, i'm honestly not sure why it's not working only with Elements. I'll try removing it and installing again

daring flower
#

how to add chat box from twitch in overlays any help

steel bladeBOT
#

@daring flower To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

wary dew
#

@daring flower in the overlay editor, click on Widgets and look for the My Chat widget

daring flower
#

yeah can see that

#

thank you

#

but when am streaming its not showing my chat

timber kettle
#

hey guys. lately the media request area in obs live shows up as blank page with a purple background. any ideas what it could be?

wise silo
#

Log out of OBS and back in.

timber kettle
#

you are awesome. Thank you!

ember niche
#

Guys im having issuses setting up the tipping page would anybody be able to help?

errant goblet
#

display capture wont work for my and ideas why?

wise silo
#

@ember niche Do not ask in multiple channels.

#

@errant goblet Are you on a laptop?

errant goblet
#

no

steel bladeBOT
#

@errant goblet Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

errant goblet
#

welll my last stream was long using game capture should i do a short stream trying to use display again so thats all there is?

wise silo
#

Nope.

errant goblet
errant goblet
#

ok ill try that, thanks

signal thicket
#

So I was trying to rename my bot and it's greyed out. When I looked at the tipping config it is missing s green check mark but on SE website I configure all the tip sections for twitch, mixer and FB but still no dice. I tried logout and in, restarting obs but still no dice. It was working in ground control and then I noticed in ground control it was also gone. So that is when I installed obs live and saw the tip issue.

steel bladeBOT
#

@signal thicket Due to a sudden and unforeseen Twitch API change Custom bot name feature through OBS.Live / Ground Control not working temporarily. We are looking into it. No ETA on a fix yet.

wraith flame
#

Hey I'm trying to complete the Bot & Tipping setup but when I get to the step to press "Next" after adding the link to my Tipping panel I can't press it, its just grayed out and I need to pass that step to get into tipping setup. Any ideas?

wary dew
#

same issue as the bot posted above you

#

it affected a few systems

wraith flame
#

Oh okay well rip 🙂

bitter elm
#

Sometimes I need to restart OBS during a stream to get rid of an audio glitch.
What's the best way to restart OBS during a Twitch livestream? Hit 'Stop Streaming' first, or just force close, reopen, and Start Streaming? Does it make a difference to what the viewers see?

tulip hamlet
#

If you're force closing, you're letting Windows control when the feed cuts, whereas if you hit stop streaming, you're the one controlling it.

#

Bit cleaner.

bitter elm
#

@tulip hamlet thanks. Do you know if it affects whether the viewers see 'stream has eneded'?

#

I want to avoid them thinking it's over

tulip hamlet
#

If it's set as your offline screen, yes, it'll show up no matter what.

bitter elm
#

Do you know of a way to restart OBS with less disruption than that?

tulip hamlet
#

No. By definition, closing the program that's controlling your stream will always be a disruption.

bitter elm
#

In that case, do you know of a way to reload the audio sources, to try to get my audio glitch fixed without restarting OBS Live?

steel bladeBOT
tulip hamlet
#

They'd be better suited to help with audio issues.

bitter elm
tawdry sundial
#

question about overlays. im working on switching everything from SLOBS to OBS Live and the only issue im having is things not updating in the overlay editor. For example, when i want to add an animation to my alertbox notifications its not updating. Any thoughts?

tulip hamlet
#
  1. Are you saving?
  2. Are you editing variations?
tawdry sundial
#

Yes i am saving. cause when you save it just updates right away. unless i have to plug in a new browser source every time

#

and no im not doing any variations

tulip hamlet
#

There are default ones.

tawdry sundial
#

default animations? in the overlay editor?

tulip hamlet
#

Default variations.

tawdry sundial
#

so i need to use variations for this work?

tulip hamlet
#

No.
There are default variations.
When a variation is applicable, it is used instead of the "main" alert.
If you're editing the "main" alert and testing it and you don't see the change you made, chances are a variation is triggering.
So edit the variation.

tawdry sundial
tulip hamlet
#

What exactly are you changing?

tawdry sundial
#

im just changing the animation of the main alertbox. i want to slide up and slide down

tulip hamlet
tawdry sundial
#

yo how can you see that? lol

#

thank you though

mental bone
#

please help me my desktop audio wont capture

#

i dont know what happend

steel bladeBOT
tawdry sundial
#

hello again. just finished my alertbox in thre overlay editor for OBS Live. do i have to make multiple alertboxes for different scenes?

kindred fox
#

No. You can duplicate the alert box to your other overlays

tawdry sundial
#

thank GOD!

#

how do i do this?

tawdry sundial
#

@hereanyone know how to duplicate overlays in the editor? I want to use the same overlay on different scenes in OBS

plain swan
#

hey

tulip hamlet
#

Whole overlays or individual widgets?

tawdry sundial
#

awesome! but say i created my alertbox on one overlay but only want the alertbox from that one overlay to use for other scenes? Possible?

tulip hamlet
#

Widget duplication, above.

tawdry sundial
#

oh snap nice thanks lol

coral blaze
#

Hey guys, my custom bot won't change back to what I had... somehow over the last couple days SE no longer recognizes that I have the tip link in my Twitch panels, even though it's always been there. I've clicked Recheck a bunch of times and completely uninstalled and reinstalled OBS Studio and OBS.Live. I'm not sure what my next steps are

tulip hamlet
coral blaze
#

TY

river arch
#

Hey guys. i can't see media request in my obs. it's just a blank dock atm. any idea how to fix? tried unistalling and reinstalling obs live. nothing. halp? srs plox.

wise silo
#

Log out and back in.

#

Or check your View > Docks and click Media Request

river arch
#

media request is under stream elements not view > docks. tried that tho. logging back in atm

#

logging in again fixed thanks lat for me stream lol

wise silo
#

No problem lad, enjoy your journeys and gain many viewers.

#

For only 12 gold pieces, if youve got any other issues, come on back! First one is on us.

sand mortar
#

how do i add transitions?

fathom cobalt
ashen zodiac
#

I have a issue whenever I open the streamelements obs.live the application opens but all I have is a White screen

zealous robin
#

my display capture and window capture is not working. it only shows a black screen

steel bladeBOT
#

@ashen zodiac If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
shy mountain
#

@zealous robin Laptop?

zealous robin
#

yes

steel bladeBOT
#

@zealous robin Due to the way laptops are designed, your system must be configured to run OBS on a specific GPU, depending on the type of capture you are trying to do.

For Game Capture and Window Capture (recommended), your system must be configured to run OBS on your laptop’s high performance GPU (default); for Display Capture, your system must be configured to run OBS on your laptop’s power saving GPU (iGPU).

If you are running Windows 10 1903 or newer, use this guide for instructions on how to configure your system: https://github.com/obsproject/obs-studio/wiki/Laptop-GPU-Selection-Windows-10

For instructions on configuring an older version of Windows (you should consider upgrading), use this guide: https://obsproject.com/wiki/Laptop-Troubleshooting

ashen zodiac
#

The fix that the support AI told me didnt work out apparently