#helpdesk-selive

1 messages · Page 75 of 1

amber hawk
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Oh ok that makes sense. That's what has been confusing me. I thought that I was connecting through stream elements.

shy mountain
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obs.live doesn't control your stream key or actual integration connected account

amber hawk
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Man that spelling I had

shy mountain
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you can have your mixer or youtube connected in the settings -> stream

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but OBS.Live can be logged into facebook or twitch

warped moat
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That you I was never connected 😂

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Thank you

amber hawk
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Ok makes sense. Now that I think about it I did have to log out from FB in obs in order to connect to Mixer. Thank you 💯

paper fog
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@amber hawk 😄 the nice thing of doing it this way is that your overlays still work. (don't they)

amber hawk
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Yes they do except my alert box and latest follower/stars. That's connect to FB through steam el

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My biggest confusing is shroud having the stream element bot in his chat

shy mountain
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coughquoting-my-selfcough
"We don't have mixer support currently, but we are actively working on it. No set date for full support release."

amber hawk
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Lol gotchu

wraith dawn
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anyone else having issue while streaming Call of duty modern warfare? where it crashes when streaming?>

amber hawk
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Yes ^

shy mountain
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I don't know how to answer that panic

amber hawk
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That is an obs issue I believe. Hooking methods

wraith dawn
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any fixes out there?

amber hawk
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It crashed alot less when I went into the modern warfare exe properties and disabled full screen opt

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Still crashes just less often

wraith dawn
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so u did full screen windowed or?

amber hawk
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Yes

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You might have to set it up as a window capture in obs. I got lucky I think and didn't have to but I've seen people posting that they had to

quasi snow
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well Destiny 2 doesn't let you game capture either

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and Division 2 will crash if you have the slightest oc on ram or cpu :\

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so try window capture or tick compatibility mode

wraith dawn
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thanks guys

quasi snow
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ofc don't forget to run obs always as admin, good luck man

serene wharf
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any reason why i can't hear my game sound through OBS.Live? It's treaming it but it's not coming through to my headset. Alerts sounds do come through

shy mountain
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Set your windows default sound device to your headphones

serene wharf
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But my headphones are in my blue yeti mic

shy mountain
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then set the playback device on your PC to the yeti

serene wharf
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That is what it's on :/

shy mountain
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So you don't hear the game via your headphones, but stream hears the game?

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right?

serene wharf
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All sounds come through just not game sound

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Yes stream hears

shy mountain
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If you've switched playback/default sound output after starting the game, then most likely you need to restart the game

serene wharf
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I just don't hear

shy mountain
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so that it switched to theproper playback device

serene wharf
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Ok i'll take a look, thank u

devout inlet
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I'm trying to use my webcam in multiple scenes and for some reason its not working. It'll only show in the first scene i added it to

odd kraken
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Add it as existing source to the other scenes.

devout inlet
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i did

odd kraken
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Make sure no other program is using the cam while OBS is using it.

devout inlet
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whoops I had my cam on discord.

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xd

rugged quail
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Hi Somehow i have a strange issue.

I have created a second account on Twitch for my bot. Added it in OBS.Live. Worked. At one day, it was not working anymore.
Now, when i try to connect it again, i get to the Twitch authentication, i log in, authenticate it and save it. But then nothing happens and the bot is not listed within Stream Elements

odd kraken
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1) Right click on your OBS desktop shortcut -> properties - in the "Target" field add this -> --remote-debugging-port=40404
2) Open OBS(or restart if it was open)
3) Open your browser and type in "localhost:40404"
4) Click on "StreamElements - Activity feed"
5) navigate to the Console tab
6) type in the console this: store.customBot.removeCustomBotIntegration() and hit enter
7) Try setting the custom bot name

Make sure to add the bit at the end of 1 at the end of the existing target instead of replacing what's already there

rugged quail
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What is ment by the last part?

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Ah, sorry yeah i get it

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Make sure you append it instead of replacing something in the Target field. Yes.

pliant smelt
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How do I re add all my recent events into obs again

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such as followers donos etc

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I removed on accident

odd kraken
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You are referring to your activity feed?

pliant smelt
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Yes

odd kraken
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StreamElements at the top in OBS > activity feed

pliant smelt
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Thanks buddy.

fleet bolt
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Heya!
I just switched to StreamElements recently and one problem happened to me.
I set up my stream widgets on the dashboard. But I am struggling with them showing up on OBS? My alerts work, but when I try to show the chat it doesn't show anything. I created a layer for it on the same as my stream alerts for followers and co. and they showed up there for like 2 messages and then didn't work anymore. Then I created a seperate overlay for them but that doesn't show up at all.
Does anyone know the problem? 😦

odd kraken
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In the advanced settings in OBS: disable the browser hardware acceleration.

fleet bolt
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Thanks Benno, I'm going to try this out as soon as I'm back on my computer. I'll give feedback then!

zenith robin
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Just checking in to see if the Dev team had a chance to look at my issue yet. I still cant use StreamElements to display my highest tipper or cheerer as they show the wrong information, even though the information displays correctly in the history

fiery lava
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@zenith robin nothing yet I will poke again

zenith robin
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Tearin my hair out everywhere here. So many things Im trying to get to work and struggling with all of them xD

fiery lava
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I do believe there was a task we just went over in the bug meeting that your problem might fall into

zenith robin
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Dope

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Right now Im trying to make the Andre 'We'll be right back' meme to do live on stream.
Who would think pausing an active scene would be so friggan hard

fiery lava
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yes i found it Tip aggregation issue on Top Tippers

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this has been rated high on bug list.

zenith robin
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I hope they look over more than just top tippers :x

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Cause its also my cheerers, and maybe some other things, Id have to look into it

fiery lava
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we see once they get to working on this bug

zenith robin
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crosses fingers

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So, I know this isn't exactly your expertise, but you seem to have big brain.
As I mentioned earlier, trying to get that meme to work and I'm going through some ideas on how to get that to work and this is what I've come up with so far:
I tried using a replay buffer to capture the scene and lay the meme over the top, the problem with that is I cannot set the recording for anything less than 5 seconds, so its not creating the still I would like. The other issue with that is the recording takes a second to save, and the transition to the new scene seems to happen before it has a chance to save.
Right now I'm using the replay source plugin to capture a brief 1ms clip then layered the meme over that and it seems to be working well. The only problem with it is that I would need to make this PER SCENE as it requires a source to record from. That sounds like a pain in the ass to have to make a whole section on my stream deck just to have this meme from any scene. I'm wondering if there's a way to either make a scene that displays any active scene or... something...
Any ideas? If not, totally cool, again I know this isn't exactly your job description xD

fiery lava
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meme can be its own scene and that scene can be linked to stream deck.... that meme scene can be added as a source to any scene

zenith robin
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The issue isn't so much the meme layorage, its more the issue of being able to capture a still from any scene I'm on without having to make a "meme for live scene" "meme for intermission".
In order to capture the still, the only way I was able to figure out was using the replay source plugin. However, this plugin requires you to select a scene or source to record for playback. This means I have to set a new scene for live, intermission, etc. if I want to get it to play from any scene. What I want to know is if theres a way I can loophole this whole thing and somehow make a scene that displays any active scene I'm on. That way, I could link the multi scene to the replay source and boom, doneski. Dunno if that's possible though.

fiery lava
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that would be on obs support....or a plugin for obs to capture the live scene

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I havent heard of a feature to capture the live scenes only

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active scenes

zenith robin
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Yea, its gonna be tricky for sure. I know that there is a way though as Ive seen someone do it, I just cant seem to figure it out.

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Also, the OBS discord has a terrible support team there, super rude. I've been working with some people in the forums though, so maybe in time I will finally get this figured out. Thanks anyways mang!

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OMG

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BRAIN BLAST!

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I wonder if I can use the motion plugin in combination with this other one

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nope, nvm -.-

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Something that gets SUUUUUPER close is using a virtual camera to capture the previous screen then layor the meme on top. The problem with it is it starts to warp pretty quickly

azure heart
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Hello!
I have a little problem with y obs.
When I stream and the audio goes krazy clipping all the time, etc.
I've been looking on obs forums and the only thing I see it can do something is the audio codec, a loto of people recomend to have installed AAC Core audio.
As I'm an iTunes user It should be installed but when I look the Log file I get this message on the Core audio encoder:
"[CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded"
I tried to uninstall itunes, reboot, reinstall itunes, reboot, and obs still the same...

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anyone has some Idea what it can be or where I can look for something else¿?

kindred fox
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Is it your game audio or your microphone that is clipping?

azure heart
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Everithing

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the audio from the capture card, the mic, the aucdio from the stinger,

kindred fox
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When you say “clipping” do you mean it’s redlining the audio meter or do you mean it’s stuttering and missing half the audio?

azure heart
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i dnon't know what stuttering means but for the context provably is this

fiery lava
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can you give us a twitch clip?

kindred fox
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Stuttering means that you’re hearing gaps in the audio

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Clipping means the audio meter in obs is redlining and staying there

azure heart
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yep this

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wait i'll log on the test channel to stream something

kindred fox
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Then your audio sample rate is incorrect most likely or your audio buffer is too small

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Most likely your audio sample rate is currently 44.1k and it should be 48k

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Or you changed it to something other than the default

azure heart
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I played arround with this parameter and did the same but i set it in 48 and try it right now

kindred fox
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Make sure whatever is set in obs matches your windows sample rate

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Also make sure in obs that your audio bitrate is not changed . There’s a sample rate and an audio bitrate

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Those shouldn’t be changed

azure heart
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Where I can see this on windows¿?
I just got my first windows pc in 15 years this week

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I used to run mac

kindred fox
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Not sure

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I believe in the properties of your audio device inside windows

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I am not at my pc or I’d be able to screenshot it

undone shoal
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Hey, for some reason the audio from my mic doesnt go through to obs/my stream. But everything else does (this being in game sound, music from my pc etc

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any ideas? using audio input capture with my mic registered, it moves on the scale once I talk but doesnt show up when streaming

fiery lava
undone shoal
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thats the way I have it

fiery lava
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what about the little red mute button

undone shoal
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ehm which one?

fiery lava
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can you provide a screen shot of you talking into the mic in obs

undone shoal
fiery lava
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you want to go live and share obs on screen on twitch for me

undone shoal
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alright

fiery lava
plush ferry
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Hey. I have been testing the quality for streaming in the near future and i've come across an issue. My web cam, when theres to much stuff happening on the screen, blurs me out.

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the support bot said to provide a log from your last stream(it's a recording tho)

undone shoal
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It is all fixed now, thank you so much @molten thunderlyNGeeks you really helped me fix it working and tuning it to a good level! ❤

fiery lava
plush ferry
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@fiery lava done...also if i buy a webcam like logitech c922 the problem will persist? or is it my overhaul setup?

fiery lava
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i use to have c920 it was pretty good at not losing focus as long as i had that box unchecked

azure heart
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Ok i had some other problems but finally I could record some clip

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Here looks like is fine but eventually the audio goes nutz

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No f***g idea what can be...

fiery lava
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that sounds like the computer struggling to process scene transition CPU usage

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what about using studio mode to load the next scene before switching?

azure heart
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The audio goes nuts even in the main scene

fiery lava
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what does task manager show for cpu usage?

azure heart
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And I think the cpu is capable to handle some audio lines...

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CPU goes from 3.4% to a max of 11%

fiery lava
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hmm

azure heart
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12 when I run the stinger transition

fiery lava
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I wish I could help more but that's definitely not in the scope of Stream Elements

azure heart
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8 cores clocking at 4ghz right now

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oh f****k...
I dont know where else I can look

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but is obvlous I cant stream that way

sage grotto
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hello, i have noticed lately i have been getting screen flickering on my stream pc with obs. It happens once in a while. this doesn't occur on my game pc. Anyone have this issue, and any ideas ?

steel bladeBOT
azure heart
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Thanks!

forest nimbus
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my obs was running at 68% it has been on and off, it works normally one day then the next it runs at 100%

steel bladeBOT
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@forest nimbus 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

forest nimbus
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thats what i did

fiery lava
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next time it happens stop the stream and make the log on the spot

forest nimbus
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i did

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as soon as everything hit 4fps i ended and created the log

fiery lava
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nothing there how can we help with no data

forest nimbus
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i dont know

fiery lava
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Perhaps it was just bugged

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you will have to wait till it happens again

forest nimbus
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i would have agreed with that but this is the 3rd time this week

fiery lava
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and you can paste your log in there

forest nimbus
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paste it in where

fiery lava
forest nimbus
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ah ok i will do that

forest nimbus
forest nimbus
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i dont know what to do as i have done everything it has told me to try

fiery lava
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next thing to try is obs>streamelements>switch to obs studio | from there run the stream again see if same thing happens

forest nimbus
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oh and it says "To disable this option, open up the properties of your game capture source in OBS, and un-check "Multi-adapter Compatibility""

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i dont have it

steel mural
forest nimbus
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ah ok mine has all ways been off

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i have changed it to the studio version but now how would i see my followers and subs?

fiery lava
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my suggestion of studio is to test if your computer can handle obs by itself

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and what ever game

forest nimbus
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ah i see ok

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i will give it a try

thin raven
fiery lava
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courage jd has custom alerts made by someone or a company

thin raven
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i mean the super chat thing it says

wary dew
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the company that does all his stuff is VBI (Visuals by Impulse)

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and they are not cheap 😛

forest nimbus
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@fiery lava how long should i run it for ?

fiery lava
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until you get high cpu usage or dropped frames again

forest nimbus
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i did notice that need for speed heat is running at 78%

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should i use this game or another game because it happens on other games that run much lower as well?

fiery lava
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yeah my guess watching your vod from 1hr ago is it needs some driver optimization just like COD

forest nimbus
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yea

fiery lava
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just use studio mode and try all your games

forest nimbus
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will do

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obs is now running at 1.7%

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where it was running at around 30 this morning

fiery lava
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right so only running at 1.7 in studio mode?

forest nimbus
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yes

thin raven
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what can i use to make a animated overlay with a transparent background

limber juniper
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Photoshop, After Effects, Visual Studio Code, etc etc

forest nimbus
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@fiery lava should i try different games or is one good enough?

fiery lava
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in studio mode is your cpu and gpu okay?

forest nimbus
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yes

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its the smoothest it has been in a very long time

fiery lava
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if you want to run obs.live part check hardware acceleration | obs>settings>advanced>scroll down and check it >then restart obs

forest nimbus
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@fiery lava am i looking in the right place?

fiery lava
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enable hardware acceleration for browser sources

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that makes your gpu run the overlays instead of cpu

forest nimbus
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ok then should i start streaming again

fiery lava
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yes

forest nimbus
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the same game i was streaming before or a different one?

fiery lava
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up to you

olive nacelle
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My overlay with my notifications and follower count and sub count just stopped working. I have copied the url from stream elements and put it in my browser and it reads it but doesn't display the information or notifications

fiery lava
forest nimbus
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my fps is 20 lower now

fiery lava
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because its using gpu to run the overlays even if they are no notifications

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reason that streamers turn down game settings

forest nimbus
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ok so what do you think is should do?

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i have done that alreay

fiery lava
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turn hardware acceleration to get more frames but just know your cpu usage will go up some

forest nimbus
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turn it off?

olive nacelle
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@fiery lava when i open it in streamelements overlay editor when i put the link in the browser it opens in the editor but doesnt show the overlay in obs

fiery lava
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screen shot obs

kindred fox
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@forest nimbus yes

forest nimbus
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i have done that and it has gone up my 20-30

kindred fox
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What kind of cpu do you have......?

forest nimbus
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i7 8700k

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should i overclock it?

kindred fox
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No clue

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If it was an i5 I could see the performance hit

olive nacelle
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@fiery lava I will Dm them to you

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oh jk

fiery lava
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you can post screenshots here

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so we can all help out

olive nacelle
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The overlay shows up in the editor but doesnt show on obs

fiery lava
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lets try reinstall obs 24.0.3

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after install obslive may ask you to update again

olive nacelle
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I did that and have it redownloaded

forest nimbus
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my obs in now running between 7-11%

ionic sphinx
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yo, I have a really good pc, but the videos I am recording always end up lagging a lot, it is almost like it is 10 FPS or something

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I think I need help with my settings

steel bladeBOT
ionic sphinx
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I use OBS live tho

shut dove
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hello

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how i can edit that

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i not see my name

fiery lava
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obs is a plugin for obs not OBS studio itself

shut dove
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website

fiery lava
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thats the name of your facebook page you signed up with

shut dove
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no

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At first it was not so

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Now you are logged in got this

olive nacelle
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@fiery lava I redownloaded and it still isnt showing

fiery lava
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check hardware acceleration | obs>settings>advanced>scroll down>check /uncheck

olive nacelle
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@fiery lava that worked i appreciate it

patent swallow
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I am facing serious blocking suddenly on viewer side only , with no encoding or rendering lag. huge portion or chunk of blocks in pink and green color? i am only getting this suddenly with streamelements. with same settings on slobs i dont get any issues

shut dove
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i need change my name in website

fiery lava
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whats is your facebook gaming page name

shut dove
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codm

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i delete my page

fiery lava
shut dove
fiery lava
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gaming page

shut dove
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i can't login

fiery lava
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private browser

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log into your twitch account and add the facebook

shut dove
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i use google chrome

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ok

fiery lava
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if you get that message again | use google chrome incognito mode > login streamelements with twitch > add facebook

shut dove
fiery lava
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use incognito mode

shut dove
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Add a new page on Facebook

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؟؟

fiery lava
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yes

shut dove
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ok

patent swallow
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I am facing serious blocking suddenly on viewer side only , with no encoding or rendering lag. huge portion or chunk of blocks in pink and green color? i am only getting this suddenly with streamelements. with same settings on slobs i dont get any issues

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i have removed obs and streamelements completly and reinstalled, the issue still persists

fiery lava
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attempt to stream with just obs studio with obs.live uninstalled | make sure you do a clean install of your video drivers

rugged quail
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How do you setup posts to Twitter, FB, Discord etc. with Go Live Notifications?

ruby anchor
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Hello! recently I've been having issues with my desktop audio sounding muffled when I stream from OBSlive, searched for fixes and couldnt find any. Any idea what could be causing this?

leaden fog
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@rugged quail If you wish to set up live notifications with SE you can do so in the social media tab on the SE website please note that twitter is the only social media currently supported for live notifications

steel bladeBOT
grim coral
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Just need some quick help. Had a stream last night. Got a follower and my stream summary both from elements and twitch said they followed and chatted a few times but nothing popped up in OBS over on the activity feed or the chat box. Just wanna figure out if its something I did or what?

willow echo
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How do you know if your audio is okay? I was going to stream for the first time right now but chickened out because I couldn't tell if my audio was right T_T

tranquil jasper
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does live work with mixer?

proud schooner
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please help

steel bladeBOT
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@tranquil jasper It's in active development and for now, not available to everyone. To get notified when our bot will be useable for all users on Mixer, keep an eye on #announcements and #270206314561404928 SEheart

tranquil jasper
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ok how about the overlays

leaden fog
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SE currently doesn't support anything for mixer

steel bladeBOT
tranquil jasper
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ok ty want trying to upgrade my stream guess back to the drawing board lol

leaden fog
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np 🙂

iron edge
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OBS did an update and now it won't stay open😭

steel bladeBOT
regal edge
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Hello my obs seems to have broken when i stream it stutters a lot and on obs it says the encoder is overloaded

steel bladeBOT
regal edge
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plucky hollow
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Hello, I'm using Media player within stramelements OBS for music to stream. I want to setup in such a way that I hear only game audio while viewers could hear music and game audio. How's that possible? I'm streaming from PS4 using capture card Elgato HDS60

steel bladeBOT
unborn moss
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Why on the second day of using your OBS, all browser widgets stopped working for me and were embedded? including streamelements and donationalerts ??

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I restarted it several times, and the computer .. and updated the links, but it doesn’t work !!

shy mountain
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embedded?

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are you referring to our overlays stopped working?

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if yes -> settings -> advanced -> hardware accel -> on/off

unborn moss
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ty very much

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but what does it affect? if turn off?

shy mountain
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was it off?

unborn moss
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yes

shy mountain
rugged quail
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can someone help me pls its just with obs how come i cant move any of my widgets i add or change? they are stuck

shy mountain
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You can edit widget position of overlays, within the overlay editor

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not directly in the obs preview

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unless you are referring to the docks

rugged quail
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well im in my preview right

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and i could move it around before and now i cant

shy mountain
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Are you referring to 1(Starting soon is a widget) or 2(docks)?

rugged quail
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this\

shy mountain
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so 1 - the actual widgets in the overlay

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if you are on the latest OBS.Live version -> right click on the browser source -> properties

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and you will see this button

rugged quail
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im just using standard obs rip

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should i use se?

shy mountain
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and use the overlay editor from here

rugged quail
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i can do that but my widgets like cam and all dont move

shy mountain
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On the sources -> click the padlock on the webcam source then

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to unlock it

rugged quail
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its unlocked

leaden prawn
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For some reason when I launch Streamelements OBS.live it just opens up regular OBS with additional options. When I look online, it seems there's supposed to be a new GUI entirely. Is there something I'm doing wrong?

shy mountain
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@rugged quail Right click the previw and see if you've locked the preview it self.

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@leaden prawn Do you have "streamelements" on top?

leaden prawn
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Yes

rugged quail
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oh haha ty kai

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i had the preview locked for some reason

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haha

shy mountain
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@leaden prawn Click on it -> login and then you will see the additional docks from us

rugged quail
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ty ty

leaden prawn
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So I need to login with Twitch, YouTube, or Facebook in order to access the full plugin?

rugged quail
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yes

shy mountain
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@leaden prawn yes

leaden prawn
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Okay. I wasn't aware of that and just expected it to look like a whole new app similar to how Streamlabs functions. Thank you!

languid rock
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moin moin kann mir jemand erklaären wie ich mein overlay paket von streamlabs obs hier rüber bekomme

shy mountain
#

#🇩🇪︱deutsch @languid rock

languid rock
#

ja

scarlet peak
#

Hi , i need some help

shy mountain
#

Can you go into more details on what you mean by "i can't do update"?

scarlet peak
#

this error

kindred fox
#

You should be able to download the latest installer from streamelements.com. Are you able to download that one?

shy mountain
#

This error is usually related to the anti-virus 🙂

scarlet peak
#

yeah i think

#

i dont have one

shy mountain
#

and/or firewall blocking the downloader

scarlet peak
#

i have windows defender only

#

and he accept all but maybe he block this one

kindred fox
#

Maybe

shy mountain
#

As Orsuna mentioned, you can download the installer from our website or from here: https://obs.live

kindred fox
#

There’s the link. I knew keizar would have it

scarlet peak
#

i need to uninstall my version ?

#

or it make it automatically ?

shy mountain
#

you don't have to

scarlet peak
#

i'll try

#

okay thx @shy mountain @kindred fox for the help

pseudo ocean
#

StreamElements doesn't even see my 3rd monitor. It gives me no options to cap the monitor and any game that plays on the monitor also will not get picked up. Any sugestions?

plain sonnet
#

if obs cant see your monitor make sure its connected to the same device as the other (GPU)

tulip hatch
#

hey,
so i just ran into a problem that i cannot fix with the media request. if i try to play any song through it it shows me "This video is not available in your country", even tho it is. any suggestions on how to fix that? nobully yesterday everything worked just fine

reef zealot
#

Hi, I have a question too, my stream alerts arent working. If I test them in the overlay editor they work but live they do not

fiery lava
#

that would be on youtube side not streamelements, could be their AI auto blocked them for some reason

#

@reef zealot check your hardware acceleration | obs>settings>advanced>scroll down> check/uncheck >browser source hardware acceleration

reef zealot
#

i restarted obs after doing that earlier and it did not work, do i need to restart the computer as well?

fiery lava
#

screen shot your obs

reef zealot
tulip hatch
#

@fiery lava but that would mean it wouldnt block only my media request, right? cuz that would be odd af

fiery lava
#

since youtube is being open on your computer any song anyone request that is not available in your country would not play

#

@reef zealot the whole window of obs please

tulip hatch
#

@fiery lava but the songs are available in my country. even through !sr i cannot get any song to work, just shows me the same message

fiery lava
#

song added

reef zealot
#

(im sorry, the settings window? or the scene window?)

fiery lava
#

with obs open let me see the whole window as soon as you open obs

reef zealot
fiery lava
#

okay good, right click on kC_SE alerts >properties

#

1920x1080?

#

okay

#

let me try something

reef zealot
#

i see those alerts

fiery lava
#

okay

#

ok

tulip hatch
#

if i use media request on the streamelements website it works, but not through obs WaitWhat

reef zealot
#

i just went live for a bit and had my bot host me and the alerts dont show up. testing it always works fine, it's just when its live

steel bladeBOT
#

@reef zealot Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

  • All hosts coming from an online channel with at least 1+ viewer
  • Auto host events with at least 1 viewer - only from a channel that just went offline
    Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
tulip hatch
#

did a workaround with @fiery lava is working now peepoHappyLove

reef zealot
#

Thank you @fiery lava 🙂 I tested out some bits and they worked! Appreciate the help!

sacred seal
#

Can anyone help me I have a follower count on my overlay but it’s not updated to what my actual count on twitch is. If anyone can help let me know ASAP

wary dew
#

please keep your questions in 1 channel

strange pecan
#

how do I add discord audio to obs?

rugged quail
steel bladeBOT
plain sonnet
#

@strange pecan discord is picked up on the desktop audio in obs
as long as your desktop settings are correct, discord will be heard

rugged quail
#

I wouldn't be here if i hadnt tried all of this...

rugged quail
#

hello

#

I need some help with my OBS . so i generally get 160-400Fps in most my games...but when i have OBS running ( to stream) it drops my in game fps down to 40-100max but it stutters between 40 and 100 and causes the game to be unplayable does anyone know how to fix this issue?

steel bladeBOT
#

@rugged quail Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

rugged quail
charred oar
#

@rugged quail that is the reason that dual stream PC exists. Always One PC stream has impact in the performance in-game.

rugged quail
#

never had this issue before...

#

only recently has it been causing problems

charred oar
#

This is worse when the video game is not optimized

kindred fox
#

like Apex Legends

#

or Modern Warfare

charred oar
#

Or the new COD

rugged quail
#

im talking any game

rugged quail
#

fortnite for gods sake its the most unrealistic game in the world

steel bladeBOT
#

@rugged quail 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

kindred fox
#

seems like your encoder settings are incorrect to begin with

#

but follow the steps above so we can see a log file with relevant data

charred oar
#

☝🏼

rugged quail
#

ok doing it now

#

just having obs open not recording or streaming brings my fps down so much

fiery lava
#

turn off hardware acceleration | obs>settings>advanced>scroll down> browser source un check>restart obs

rugged quail
charred oar
rugged quail
#

would having nvidia highlights on cause issues also?

charred oar
rugged quail
#

still the same issue

charred oar
#

@rugged quail try disabling the preview window. (right click on it)

rugged quail
#

i never have that enabled only whilst changing things

#

mighjt be time to upgrade my cpu

rugged quail
#

sso there is no way to solve this problem?

fiery lava
#

turn off hardware acceleration | turn off hardware acceleration | obs>settings>advanced>scroll down> browser source un check>restart obs then turn your Output preset down

#

if those two things dont work you will need to turn game settings way down

heavy island
#

So if my obs stream elements live keeps crashing everytime i open it do i go here or the obs discord

fiery lava
#

reinstall obs 24.0.3 first

#

then reinstall obslive

#

if not I can provide you with older versions of both

rugged quail
#

if i redownload do i need to redo all my scenes?

exotic isle
#

Can someone help me, I keep losing frames and my internet is fine.

fiery lava
#

nope

#

@rugged quail

limber juniper
#

I'd start looking at task manager and seeing if anything is bottling necking there

#

@exotic isle

steel bladeBOT
#

@exotic isle Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

exotic isle
limber juniper
#

that tool is the coolest thing ever

exotic isle
#

When I run it in bandwidth mode nothing happens doesnt drop frames

fiery lava
#

pick the server your streaming to. OBS>settings>stream

#

may try a different server

exotic isle
#

Its on Auto recommended

fiery lava
#

change it

#

manually

#

pick another stat or server

rugged quail
#

I've been looking in discord for an answer but can't find it. I've got my tipping link in my panels in 3 ways, plain text, link, link in image and still obs.live does not see it on the page when I click test.

fiery lava
#

^ standby

#

click download>click hyper link>click confirm

#

@rugged quail

rugged quail
#

click download where? sorry

fiery lava
#

on the page where its asking to confirm in tipping

#

download panel>copy tip url>click confirm

rugged quail
#

yeah, im in the panels either in the setup or the activity panel setup and when I do that check nothing happens

fiery lava
rugged quail
#

it circles like its checking then doesn't check mark

#

oh gotcha.. okay, got download checkmark, but the check on the link still no go.

fiery lava
#

close the obs and open again if you hit complete on tipping

rugged quail
#

well I mean no go on the dashboard either

heavy island
#

Alright, so now my entire overlay doesn't work at all

#

Like it's no tloading i've tried readding it etc and it just stays black won't show up in the preview or anyhing

fiery lava
#

check hardware acceleration now | obs>settings>advanced @heavy island

heavy island
#

its checked

fiery lava
#

okay @heavy island so you just have obs installed correct no obslive?

rugged quail
#

yeah, my tipping page works. I got a tip there yesterday. But it's not working as far as to let me add a custom bot name. 🙂

heavy island
#

no i have the obs live

fiery lava
#

@rugged quail close obs and open and check now

rugged quail
#

will do

fiery lava
#

@heavy island uncheck hardware acceleration

heavy island
#

there we go

#

👍🏾

fiery lava
steel bladeBOT
#

@icy sparrow To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

rugged quail
#

same problem, @fiery lava

fiery lava
#

@rugged quail hmm, let me ping devs mine too has this issue

rugged quail
#

@icy sparrow Obs has built in green screen settings

#

chromaCam

#

you'd run your camera into it, then use chromacam as your source in obs

#

i mean obslive is running in normal obs, its just a plugin, so it should work the same

#

does the source disappear?

#

for sure, and it works when you turn off the obslive plugin?

#

They're not both running at the same time are they?

#

try opening the properties of the camera in the obslive version you have running and just changing the size or something like that to see if it jars it on. Do you see the camera on in chromacam?

#

nice!

#

That'll be a question for someone in Red, I was just able to help out cuz I know a lot about OBS haha

#

very welcome 🙂

next cobalt
#

Can anyone help?

fiery lava
#

Known issue on backend

next cobalt
#

Ahaaa

fiery lava
#

waiting on devs

rugged quail
#

waiting....

#

seems to be effecting dashboard tipping settings now as well

grim coral
#

Just need some quick help. Had a stream the other night. Got a follower and my stream summary both from elements and twitch said they followed and chatted a few times but nothing popped up in OBS over on the activity feed or the chat box. Just wanna figure out if its something I did or what?

fiery lava
#

@next cobalt twitch name?

#

@rugged quail try now

next cobalt
#

@fiery lava eonaegis

rugged quail
#

will do

fiery lava
#

@next cobalt try now

#

like close and open try

#

@grim coral mod the bot in chat "/mod streamelements"

#

I have also enabled chat alerts in modules for your dashboard

grim coral
#

:O ya did it all from this side?

next cobalt
#

Custom bot name is no longer greyed out but it still won't connect the bot account

dim folio
#

I was just going to ask the same question cause my tips are link to my panels but it doesn't work to let me change the name

#

It greyed out for me 😦

fiery lava
#

let me test if i can connect

#

doing it with your username and sending test message works?

rugged quail
#

and mine replaced the check button with a send test message button for the bot and won't even check the tip setting.

next cobalt
#

Own username works

fiery lava
#

connect custom bot name account

next cobalt
fiery lava
#

@spring fjord try now close obs open

rugged quail
#

oh yeah I went back and got to the connect custom bot account

#

that pulled up a login!

dim folio
#

Okay @fiery lava !

next cobalt
#

login screen opens for my bot account but when I authorize it, nothing happens

fiery lava
#

can you send test message

next cobalt
#

No, greyed out

rugged quail
#

I am now sending messages with custom bot account, thanks @fiery lava

#

@next cobalt is your bot account a mod?

fiery lava
#
2) Open OBS(or restart if it was open)
3) Open your browser and type in "localhost:40404"
4) Click on "StreamElements - Activity feed"
5) navigate to the Console tab
6) type in the console this: store.customBot.removeCustomBotIntegration() and hit enter
7) Try setting the custom bot name```
#

@next cobalt

dim folio
#

Thank you @fiery lava ! that worked it there a way to change it to any name you want?

fiery lava
#

if you need walkthrough I can provide

#
  • StreamElements bot modded and in chat
#
  • Active overlay with alerts
#
  • StreamElements tipping page in the panels below the stream (!panels)
#
  • OBS.Live or Ground Control open
#
  • Create a twitch account for the name you want to use or run the bot under your own name
dim folio
#

Okay thank you for the help @fiery lava !

next cobalt
#

@fiery lava That worked, thank you ^^

grim coral
#

@fiery lava Just realized what you meant and modded streamelements in my chat.

fiery lava
#

okay open your page i will follow you to test

#

@grim coral

grim coral
#

Got those

#

All good on this side. Thanks again for the help!

candid dragon
#

Ever since the last update my chat and activity feed have completely disappeared and I can't find how to bring it back....

kindred fox
#

what do you mean "disappeared"

candid dragon
#

it's like it think it's just normal OBS or something, but as you can see down at the bottom, the streamelements symbol is highlighted and it's supposed to be OBS.live

dawn apex
#

What setting do I need change to allow viewer messages for item redemptions?

rugged quail
#

when i screen record...i get a zoom in video...

#

how i fix that?

steel bladeBOT
rugged quail
#

Hey all, I seem to be having a small issue with my obs.live. The media request is just a blank blue screen. I have tried to close it and reopen it again as well as restarting obs itself but the issue remains.

I can seem to control it via the webbrowser still but not in OBS itself

jaunty elk
#

Is there a yt video or a forum for the setting for streaming at 720. Our internet speed just got cut in half and now I am at 4 upload speed and have no idea what settings to change

rugged quail
#

As far as I am aware, its generally best to use a max of ~75% of your upload speed. so for you i believe that would be 3000 for yoru bitrate which should be enough for 720p 30fps iirc

jaunty elk
#

Cool thank you

kindred fox
#

@jaunty elk set at a lower resolution like 540p and use 1500-2000 bitrate and you should still be able to do 60fps

#

It will still look good

#

@rugged quail is it just the media request panel?

#

Did you click the refresh button on the panel?

proud schooner
#

can anyone tell me why my fps is dropping in obs live?

#

it drops from 30 to 7

steel bladeBOT
#

@proud schooner Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

proud schooner
kindred fox
#

@proud schooner fix the issues listed there

proud schooner
#

ok

lime lion
#

How do you use StreamElements with Mixer?

steel bladeBOT
#

@lime lion It's in active development and for now, not available to everyone. To get notified when our bot will be useable for all users on Mixer, keep an eye on #announcements and #270206314561404928 SEheart

lime lion
#

Okay thank you. I see shroud using it and I wanted to be able to use it as well!

low pagoda
#

Alright so just built a new setup, running a dual PC, one stream and one for gaming. Using NDI. I set it up yesterday and initially, after creating the NDI source it just portrayed a black screen. Then, I decided to forego trying to figure it out so I gamed for awhile. A few hours later, I open OBS on the stream PC and everything worked great. Today, I turn both PCs on and set everything up and I'm getting a black screen again. Any ideas?

kindred lily
#

hello I am trying to start my stream after reinstalling the OBS and I get a failed to start streaming message. How do I fix this issure

#

nevermind I think I fixed it

kindred fox
#

@SKruse11#5373 when you’re doing NDI, what is your process? Are you launching obs on the gaming PC prior to launching it on the streaming PC?

kindred lily
#

I am having a major delay in my stream.... I am running off the software instead of AMD hardware... because it wasn't allowing me to stream... new to this hole thing would like to know what I can do to shorten the delay and get it to use the hardware.

kindred fox
#

What do you mean “delay”?

#

Twitch has a delay by default because of how the RTMP protocol operates over TCP

#

The TCP version of rtmp doesn’t have a low-latency version yet that’s officially standardized

kindred lily
#

it is a larger than usual delay in the stream. Instead of 1 min it is more like 4 or 5

#

or atleast it seems that way

#

I didn't have any problems until I re-installed the OBS. Should I un-install and re-install it again

shy mountain
#

High amount of delay, can be triggered by the stability of your internet connection.

plush dragon
#

So, I have been using obs live from probably 3 months or so, haven't had a single issue, but for about a week, unless I reload my overlays, my scrolling texts will glitch back and not scroll all the way across. So, for example, if my recent subscriber is scrolling from left to right, it will get about half way across to the right and glitch all the way back to the left without going all the way across. If I reload the overlay effected, it fixes this but it has not done this except for about a week.

#

Any fix or known issues?

#

@shy mountain

steel bladeBOT
#

@plush dragon Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

plush dragon
#

@steel blade Thanks so much! This is why y'all are the best!

hazy jay
#

what should obs studio what should it be for settings in cpu and for settings in the encoder and bitrate

shy mountain
split dawn
#

Hey guys

#

I have a bit of a problem with the media request function unfortunately

shy mountain
#

What is the problem?

split dawn
#

Alright

#

When I play a song on Media Request and I click "Show On Stream"

#

It shows on the stream however it plays the song on the overlay as well

#

So you hear two musics playing at the same time

steel bladeBOT
split dawn
#

Umm

#

I believe I still have the issue

shy mountain
#

Double sound?

#

or double picture?

split dawn
#

Yep

#

Double sound

shy mountain
#

then you haven't done the above on ALL of the browser sources that have an overlay with the media request widget.

#

recheck everything

#

even if its a webcam source

split dawn
#

Ohhh

#

Everything

shy mountain
#

well not really everything, but EVERY browser source that holds an overlay from us

split dawn
#

Ah ok it worked

#

Thanks a lot BlessRNG

shy mountain
split dawn
#

Lul

vale valley
#

How i can Resize Overlay From 1080 To 720 With out lose any of it ?

shy mountain
vale valley
#

Some of overlay gone

twilit marten
#

Hi !
How to remove banned word on follower animation ?

shy mountain
#

you want to not show a banned word or to remove the ban on the word?

twilit marten
#

When a follower with a banned word in their name follow him, i don't want to see his name

shy mountain
#

Choose "Disable Alert

twilit marten
#

Don't work

#

I have already do this

#

and nothing change

#

name appear, and alert too

shy mountain
#

Which one should not show up?

twilit marten
#

bon_juif_a_merde

#

juifnazi_inzdabinks

rugged quail
#

hello guys 🙂 i have a problem and can't fix it after an hour

shy mountain
#

Banned words support wildcards. Example: mem* - matches: meme, memes, memers

#

@twilit marten This above means that if you want to have "juif" trigger the filter, you need to add an asteriks(*) somewhere infront of on the back

#

of the custom banned word.

twilit marten
#

likee : juif*

#

?

shy mountain
#

example *juif

#

or your example

#

yes

twilit marten
#

Oh okay

#

before and after

shy mountain
#

else it doesn't do anything when its a combo word

twilit marten
#

Okay

#

juif

shy mountain
#

@rugged quail Hopefully its an obs.live issuee.

twilit marten
#

*juif*
work ?

shy mountain
#

yes

twilit marten
#

Ok, thank you ! 😉

rugged quail
#

yeah, sure 🙂 today i wanted to start stream, and the libcef.dll is just don't want to work with me 😄

#

i can send the report file

#

before it was good for like 1-2 month

shy mountain
#

Uninstall OBS.Live, uninstall OBS Studio

#

and freshly install them

rugged quail
#

then my settings gonna go away? :c

shy mountain
#

make sure to restart your PC after uninstalling OBS Studio

#

When uninstalling you can choose to preserve your profile and scene data

rugged quail
#

ooooo, you are a god my friend

#

i'll try it

rustic reef
#

do any one know how to unluck my donation valuta? fx from EURO to DKK? its sems to be locked

shy mountain
#

Tipping settings -> Page Settings -> Change currency

#

If you have SE.Pay, you will have to make sure you don't have ANY left over balance in SE.Pay

#

and request us to change your currency manually.

rugged quail
#

reinstall just didn't worked 😦 i redownloaded libcef.dll and also didn't got lucky

shy mountain
#

you can't just download libcef.dll and expect it to work

#

there are a lot of different versions of libcef.dll

rugged quail
#

yeaaah true i see

shy mountain
#

What exactly is the error you are getting?

rugged quail
#

can i send crash report?

shy mountain
#

yes you can

rugged quail
shy mountain
#

Remove OBS.Live

#

and see how OBS acts

dusky ravine
#

I made an animated overlay but when I use it my cpu usage increases significantly. I'm using the nvenc encoder. what can I do?

rugged quail
#

default obs is going well :/

#

without streamelements

#

@dusky ravine programs are using processor. If your cpu is weak, then don't use hard animations :/

dusky ravine
#

I have a ryzen 7 2700, no problem without this overlay

rugged quail
#

what format u using for animation?

#

maybe obs don't like it

#

i have 4790k 5ghz and had same issue.. change the animation format

dusky ravine
#

webm

#

but I don't understand, SE hosts overlays in the cloud so why is this happening?

rugged quail
#

my obs using cloud overlay as well, and in default its only using 2-3% cpu

#

try change priority?

dusky ravine
#

already on high

rugged quail
#

take it to main

#

better

#

!rank

dusky ravine
#

ok, ill try

#

ty

rugged quail
vale valley
#

my account see 0 Followers and my streamlabs see 30

rugged quail
#

u mean ur twitch account?

vale valley
#

yes

rugged quail
#

follower bots?

vale valley
#

what ?

rugged quail
#

OR, you tapped "replay" a follow a lot times, and obs count it as a real follow

#

BUT, use stream elements, its a lot better 😉

#

less cpu usage, better addons

vale valley
#

i am looking in my dashboard

rugged quail
#

obs always count viewers/followers from the platform where u streaming. Try reinstall follower count, or simply refresh it. Twitch never fake the followers.

#

options are someone trolled u, or follower bots and twitch are banned them

#

obs still counting, but twitch don't show them anymore. Its hard to say

vale valley
#

my twitch Followers 31

#

not see any thing in other make it 0

#

and i cant change size of overlay from 1080 to 720 it cut alot of overlay

dusky ravine
#

I've tried changing priority, no difference

rugged quail
#

i am not a helper guys XD have problem as well.. libcef.dll is killing my streamelements client

wary dew
#

@vale valley are you just testing alerts and the follow number goes up?

#

because you can reset that

#

on your alertbox overlay

vale valley
#

why i can't import overlay to my obs

wary dew
#

from where?

#

from another service or get the overlay from the editor in to obs?

vale valley
#

from element to obs so i can make what i went

wary dew
#

if you are in the overlay editor and finished your overlay, click on LAUNCH, it will give you a link. Copy that link, open OBS and in scenes click on add > browser source and put the link in there

vale valley
#

i know that but i cant resize or edit just only from site ..... i need it from obs himself

wary dew
#

is your canvas set to 720 as well in OBS?

#

you do not want that link to be here

#

please remove it

#

😉

#

for your own safety

plain sonnet
#

if you use slobs then you will have issues using se overlays

vale valley
#

i am use obs.live

#

but i was use streamlabs

#

i cant make obs.live overlay take 720

twilit magnet
#

hi there ive been streaming for over a year with your software and just randomly today both my window capture no longer works (only creates a blank screen) and my dslr cam (connected via cam link, yes usb 3,0) all the sudden stops working as well

#

is this a known issue or am I doing somethjing wrong? I havent changed anything with my settings at all from the last day it worked to today

fiery lava
#

try reinstalling obs 24.0.3 https://obsproject.com/download

twilit magnet
#

yes Ive tried this... its very bizarre. everything working for months on end. zero changes from my side but in a day nothing works

#

any other solutions

fiery lava
#

things to try | obs>streamelements>switch to obs studio

#

2nd) try to uninstall obs live(streamelements) from obs>streamelements>uninstall
if that doesn't get it back working then its an obs update thing

honest rampart
#

Hi, i'm trying to setup the song request/music overlay, but it didn't create a new "media request" overlay when i entered the youtube launch at the beginning 🤔

fiery lava
#

twitch username?

honest rampart
#

tagomd

fiery lava
#

are you using obs.live?

honest rampart
#

yep

fiery lava
#

you have 5 songs in the queue which didnt get added

honest rampart
#

for now, it doesn't matter tbh, first i'd like to have it properly setup within OBS ^^

fiery lava
#

you added the overlay to obs correct

#

you have the now playing widget that shows on your overlay and you have media request dock open in obs

honest rampart
#

that's what i said at first, when i followed the OBS.Live with Media Request Tutorial, it didn't create a new source like in the video, but i have the media request dock yeah

fiery lava
#

so you want to be able to play video/song on overlay

#

she creates a blank overlay in video and adds the media request widget to it

honest rampart
#

which link should i use for the browser source then ? 🤔

fiery lava
#

let me know when you copy

#

so i can delete

honest rampart
#

done

fiery lava
#

1920x1080 in obs when you add it

honest rampart
fiery lava
#

you trying to show on stream but you need to add the Media Request widget let me add it for you

#

done

honest rampart
#

i'll check then

#

seems to be working, thanks

#

is that normal that the sound cut from time to time tho' ?

fiery lava
#

that would depend on the internet speed

honest rampart
#

well got 900Mbps/150Mbps 🤷

#

and it's not coming from the encoding/compression, everything is at the highest, and the cpu barely it 1% usage, 0 frame dropped :S

fiery lava
#

i hear the music fine on your stream

honest rampart
#

mmh, maybe my phone is fucked up then 😄

#

wouldn't surprise me tbh

fiery lava
#

i would clip it for you

#

but you can watch after stream ends if you have vod turned on

honest rampart
#

yep i should do that, anyway, thanks for your time and your help

#

don't worry, i'll handle it from now, again, thanks for your time 👌

rugged quail
#

i still don't have solution for the libcef.dll problem 😦

wanton shadow
#

Hallo ich hab Problem mit Streamelements obs gibt es hier auch welche die deutsch sprechen und helfen könen

fiery lava
#

@wanton shadow #🇩🇪︱deutsch

dry sphinx
fiery lava
#

@rugged quail obs live installs older version of libcef to make sure our overlays can run smooth. You can uninstall obslive and use native obs studio 24.0.3 if you believe the libcef is the problem

rugged quail
#

can i install older libcef? 😦 i just love streamelements

fiery lava
#

if your sure the libcef is the issue uninstall obs.live first and make sure the system and overlays are working fine then i can give you the next step

rugged quail
#

yeah its working 🙂

#

@kindred fox sorry I only just saw your message.

The refresh button did nothing,I tried that a few times as well.

I eventually solved the issue by logging out of twitch in the OBS settings and logging back in, for some reason that did fix it.

rugged quail
#

how do u add facecam to obs

plain sonnet
#

add video "video capture" as a source
then select your camera in the properties

rugged quail
#

thanks, how do i disable the audio from my webcam ,and make my primary my mic?

plain sonnet
#

click the speaker icon for your webcam in the mixer, drag the slider all the way down, the right click and hide if you dont want to see it

settings > audio
for your mic

rugged quail
#

thanks m8 i appreciate it

#

dreamteamer gets +rep 🙂

plain sonnet
#

np 👍

#

😁

fleet bolt
#

Hey again. I still have the problem with my chatbox that doesn't show up on my overlay in obs. I turned the hardware acceleration off, restarted obs and so on but still it doesn't show up 😦

fiery lava
#

@fleet bolt can you provide a screen shot of obs with your chat alert window in white

fleet abyss
#

would there happen to be a way that i can change the output device for media requests alone? Basically prevent it from playing through desktop audio and go to literally any other output

fiery lava
#

not currently

fleet abyss
#

gotcha, thanks!

fiery lava
fleet bolt
#

fixed, thanks though!!! 🙂

kind inlet
#

I'm trying to insert my overlay into obslive, and it's simply just not showing up, if anyone could help that would be great

plain sonnet
#

make sure the resolution in obs is that same as your canvas

#

default is 1920x1080

kind inlet
#

Yes I have them both at the same

#

I've tried with different presets in streamelements and different browswers in obs

plain sonnet
#

you cant have different browsers in obs, there is only 1

check they are layered in the source list correctly,
select 1 and press ctrl+r then ctrl+f

kind inlet
#

I had it in the top layer originally and also did what you said, no cigar

fiery lava
#

does the link open in a browser on your computer

kind inlet
#

It opens to the right thing when i put it in a browser, but not in obs

#

Could it be something with obs?

fiery lava
#

check hardware acceleration | obs>settings>advanced>scroll down> check/uncheck

kind inlet
#

YES, Thnak You!

#

Thank you so much for your time

#

It worked

grizzled light
#

Hi Question,
is it possible to add a payment processor other then paypal for donations?

fiery lava
#

@grizzled light what country?

grizzled light
#

Belgium

fiery lava
#

twitch name?

grizzled light
#

tunes4students

fiery lava
#

when you get to 100 followers SE.Pay will be available

grizzled light
#

oww, that's sucky, but thank you for the support

dusky ravine
#

I made an animated overlay but when I use it my cpu usage increases significantly. I'm using the nvenc encoder. what can I do?

fiery lava
#

enable hardware acceleration | obs>settings>advanced>scroll down

dusky ravine
#

it's enabled

fiery lava
#

turn down profile preset

#

obs>settings>output

dusky ravine
#

doesn't help

plain sonnet
#

browser source or local file?

dusky ravine
#

browser source

steel bladeBOT
#

@dusky ravine 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.

(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)

rugged quail
#

is there a dock that shows current viewer count?

#

i dont really need it in my overlay but just something that tell me how many current viewers i have... I stream on Twitch and Facebook

obtuse kestrel
#

Noob question but how do I add a 5 scene overlay to my OBS streamelements as scenes?? (help appreciated)

steel bladeBOT
serene wharf
#

How can i change my title without having to leave my OBS.Live?

wary dew
#

@serene wharf in the activity feed click on the hamburger menu top left and click on stream settings

dry sphinx
serene wharf
#

aaaah i see @wary dew ty

wary dew
#

!kappagen

#

😩

forest nimbus
#

obs is using 30% with it just being open what must i do?

steel bladeBOT
#

@forest nimbus Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

forest nimbus
#

what dose my last stream have to do with it?

wary dew
#

the log can tell something about problems on your pc with obs

#

but have you tried a restart already?

#

that's the easiest thing to do without help 😛

forest nimbus
#

obs or my pc ? @wary dew

#

abd my problem is i have been here almost daily with obs using 30-40% cpu

#

and it gets fixed for the day and then the next its back to the same problem

wary dew
#

gets fixed by who

#

?

forest nimbus
#

you guys

#

i changed to color range already i was just trying something

wary dew
#

i am not SE 😛

#

i'm just hanging around here a lot

forest nimbus
#

i just come for my daily check up of obs using to much cpu kekw

#

is there like a fresh install link for SE?

#

or would it be a OBS thing

#

something is really wrong with my obs i did a restart and now its between 30-50%

daring geyser
#

I can't use media share because of my tipping page. Is there anyway to use for streamers who doesn't have global tipping option?

plain sonnet
#

set it to free

daring geyser
#

@plain sonnet Even tho still I can't access my mediashare link page.

#

It says this streamer didn't setup his tip page for some reason.

#

unfortunately we don't have access to our paypal accounts here in Istanbul. I know it sucks but hope there is an option to use it even if we don't have global payment methods here.

plain sonnet
#

can you screenshot the page with the error

daring geyser
#

@plain sonnet I managed to reach to the page by using my old paypal email which can't tipped on that account. now I have different problem. when I click free on the media share settings, my mediashare part on tipping page is going away. https://streamelements.com/oxysem/tip

#

as you can see you can't use mediashare part when it's free by default.

daring geyser
#

anyone knows why it does that?

plain sonnet
#

correct, you wont see it in the tip when set to free, because its free

daring geyser
#

so, Is there any page to send the youtube links? instead of my twitch chat?

spare hare
#

I've been using OBS Studio. Is there an easy way to get the scenes and what not I've got setup there into a new install of OBSLive?

plain sonnet
#

scene collection > export

#

profile > export

plush tinsel
#

Is there any fix to let my overlays as a browser source load in faster when switching a scene? The overlay usually pops up 2 seconds late. If not is there a way to smoothly let it blend in?

wary dew
#

use studio mode

#

in obs

#

that way you can preload the overlays

plush tinsel
#

Allright I'll try that, thanks

wary dew
#

👌 no problem 🙂

empty obsidian
#

ok have some issues , how do i add my custom font to stream elements website to add it to my overlay so it goes with my font on the overlay i got

tulip hamlet
#

Type the font name in the custom font field, exactly as it appears in C:/Windows/Fonts

empty obsidian
#

ok thanks

tulip hamlet
#

If you installed the font while the browser or OBS was open, you will need to restart whichever one for the font to take effect in that place.

hazy jay
#

is there any streaming overlay for free on obs studio streaming program

tulip hamlet
#

OBS itself doesn't offer free overlays. Our free overlays can be found in the Themes gallery section in your account on the site.

warped coyote
#

Hello 🙂 Is there a way to set a timer that runs ads every 30 minutes or so? My idea was to create a timer with a response of "/commercial", but not sure if it is going to work?

tulip hamlet
#

As long as you've set the bot as a channel editor for your channel, it'll work fine.

ancient hill
#

Hello! For the media request mode can the playlists only be from YouTube or can they be from streaming services?

tulip hamlet
#

YouTube only.

ancient hill
#

Potential support for other services in the future?

steel bladeBOT
#

@ancient hill Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

worn sleet
#

Hi I just installed a new GPU (1660ti) and RAM (DDR3 from 8gb to 24gb) now im having an issue where my stream Disconnects anywhere from 1min-10 mins into a stream, ive been troubleshooting for a couple hours and cannot figure out the issue. Ive even unistalled/reinstalled obs and steamelements obs

steel bladeBOT
#

@worn sleet Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

worn sleet
empty obsidian
#

ok another problem is happening right now, So I have 3 screens that use my camera but only 2 of them are allowing my camera to work the third doesn't turn my camera on at all

steel bladeBOT
tulip hamlet
#

@worn sleet Do you have it set to automatically choose ingest server or manually set it?

worn sleet
#

had it on auto as well as tried a couple different servers

#

my last stream was on auto

tulip hamlet
#

This seems to be an ISP-related disconnect.

worn sleet
#

appreciate the time and help!

steady plinth
#

Any way to see BTTV emotes in the OBSLive much like how FFZ?

tulip hamlet
cunning stirrup
#

Hi, my media share dock on OBS is showing blank. I have logged in with twitch. Any idea how to fix it? (it used to be a fully functional dock until the latest OBS update that broke it)

shy mountain
#

Click the swirly on thw too left of the dock @cunning stirrup

cunning stirrup
#

@shy mountain click on the swirly what? sorry i dont understand

shy mountain
#

Ooh its not there weird

#

Click on streamelements on top then on logout and then login again

#

If yoy are streaming this wont stop the stream

cunning stirrup
#

i am not streaming right now let me try, thank

#

@shy mountain thanks buddy! it worked

#

everything came back

icy oracle
#

Is anyone having issues with obslive causing crashes when streaming COD Modern Warfare?

shy mountain
#

Its something to do with the game

paper fog
#

@icy oracle for whats it's wirth: My encoder crashes 2 times every time I stream CoD MW. and on the third time it works fine for hours.

#

and also a hacky workaround:
A workaround for the COD MW - OBS encoder error problem is to hard-limit the VRAM available for COD. This is done by going to Documents -> Call of duty Modern Warfare -> Players. Open the adv_options INI file and change the "videoMemoryScale" from 0.9 to 0.75. This will free up headroom in your GPU for OBS to work properly.

#

or a more simpler solution: lower resolution, set fps limiter to something low ish like 60 (if you are getting higher FPS) or maybe lowering your render scale.
I lowered my render scale and that worked charms - But it still doesn't make ut for my constant two crashes first.

wary dew
#

COD MW is a real troublemaker, you're not the only one with problems by far. They need to optimize the game

sonic sparrow
#

It is probably a setting I don’t have set right, but if I get links sent through my tips, it only shows up if I go to my media share page inside of my streamelements dashboard page online? Is there anyway to get it to show on my alerts page in OBS?

#

Also, if I try to hit play while on stream, on the media page in streamelements site, it plays in two different spaces so i hear it there and from my OBS program. Is there a best practice for this?

steel bladeBOT
#

@sonic sparrow To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

fiery lava
#

make sure the shutdown is on all your overlays

sonic sparrow
#

Ok cool that should be helpful! I have added browser sources before but I’ll try checking that box and see if it works

#

So there have been times on stream where i open the overlay editor mid stream and media share plays from that and from my OBS, you think that will help?

#

That would make sense i guess because the overlays would all be running in my different scenes

fiery lava
#

no if you are playing a song it will play to editor live as well if you hit the show on stream button

plush dragon
#

So, I am still having the issue where my scrolling text will glitch back to the start and not scroll all the way across. Is there multiple things to try for this fix? I have reloaded the cache on all effected overlays and it still does it. I am not sure what else to do. I have it set to reload the overlay when it becomes activate but this is a bandaid fix.

naive crest
#

Hey everyone, I'm a newbie to all of this. So I stream on xbox, i connect my twitch right through the console. I always have my laptop open and just go to the twitch dashboard (again I'm a newbie.lol). I wanted my twitch to look more professional so I bought a custom layover from fiverr. How do I install it? I'm so confused, I've watched so many videos, but still at a loss. If I posted this in the wrong spot I apologize

crystal furnace
#

Hey guys I have an issue, I set up the store to play little videos w/ sound when people type a command into chat. It worked for a bit, but now sometimes they videos just don't play at all, and everytime they do now, the audio just keeps looping over and over long after the video finishes

#

There's nothing set to loop on my end, no idea why it's doing it

fiery lava
#

@plush dragon check hardware acceleration | obs>settings>advanced>scroll down > check/uncheck | its working fine in web browser

leaden fog
#

@naive crest xbox do not support overlays you have to be using something like obs with a caption card in order to do so

steel bladeBOT
leaden fog
#

Or that ^^^

naive crest
#

Thank you!

leaden fog
#

Np razW 👍

dry sphinx
#

@naive crest What kind of Laptop is it?

#

Just curious if it's compatible for streaming

naive crest
#

It’s a cheap asus, I just want to be able to use my layovers I bought and I have no idea how to do that. I’ve been streaming for almost a month now.

dry sphinx
#

What are the Specs for the CPU, RAM & GPU in it?

naive crest
#

4.00 gb ram idk the other

dry sphinx
#

Ah. With 4GB Ram don't think that would handle it Monka_Cri

#

As 8GB is recommended at least when using your console to play & using a Computer / laptop to stream it.

naive crest
#

I need a new computer so I’ll upgrade soon.

dry sphinx
#

Sounds good!

dusky granite
#

Hey guys, I am experiencing an issue related to Streamelement / OBS Live, where my alert box does not show up in the application. Can someone help me out to solve this issue?

plain sonnet
#

doesnt show up when testing or for actual events?

dusky granite
#

It doesn't show up when testing

steel bladeBOT
dusky granite
#

I used exactly that to test the alerts, and they showed up in the browser tab, but OBS didn't show them 😦

plain sonnet
#

have you added the overlay to obs and have you made sure that the emulated events are set to show on stream?

dusky granite
#

I did, but they won't show up in OBS, I thought I just had to add the URL and configure the settings as in the description of the creator

#

They still work in the browser, but OBS Live won't pick them up over there

plain sonnet
#

are they layered correctly in obs?

dusky granite
#

The alert box is the top layer atm

plain sonnet
#

turn off the option to show alerts on stream, click save, turn it back on, click save then refresh the cache in obs browser source

dusky granite
#

Allright, one moment

#

Done, but still no alerts in there

plain sonnet
#

can you screen shot your overlay editor with the options for emulating your alerts

dusky granite
fiery lava
#

lets check hardware acceleration | obs>settings>advanced>scroll down> check use hardware for browser sources

dusky granite
#

Browser Source hardware acceleration is turned on here

fiery lava
#

has the browser been added to obs at (1920x1080)

dusky granite
#

Yupp

steel bladeBOT
#

@dusky granite Follow these steps to grant managers/moderators access to your dashboard:

  1. Click on your Channel Name at the top of the dashboard and select Settings
  2. Create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control)
  3. Send this invite to a mod/manager to give them access to your dashboard. The link is one-time-use and expires after 72 hours if not accepted
    Video tutorial: https://youtu.be/zl_h-ttZDF0
plain sonnet
#

can you pm me the editor link

#

i will take a look in a sec

dusky granite
#

Hold on, I will follow those steps and send you a PM

plush dragon
#

@fiery lava Do I keep it checked or unchecked?

fiery lava
#

try both

plush dragon
#

Sure thing! Thanks so much

forest nimbus
fiery lava
#

screen shot task manager

forest nimbus
#

i ended stream as soon as it happed but not close obs

shell wind
#

why does it always say there is no internet connection when im wired in

forest nimbus
#

@fiery lava it only shows one open

kindred fox
#

Where does it say that @shell wind

fiery lava
forest nimbus
#

it*

fiery lava
#

details tab @forest nimbus

forest nimbus
#

ah sorry my bad

#

i only have one

#

i ended it

fiery lava
#

okay now open fresh and try to stream

dark harness
#

when using obs im getting huge stutters in game