#helpdesk-selive

1 messages · Page 37 of 1

sudden carbon
#

uhhh don't to ask a stupid question, but how to i get these overlays to work?

odd kraken
#

Have you created an overlay in the my overlays section?

sudden carbon
#

i used a superoverlay, it's in the my overlays section on the webpage

deep birchBOT
#

@sudden carbon To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

sudden carbon
#

coolio, thanks, following the link and instructions, will check back in a few.

#

seems to be a success, now do i have to manually line everything up or is there a way to get my camera to just auto-fill the appropriate frame?

odd kraken
#

Line the asets up correctly in the overlay editor, then add the overlay to OBS and add the camera source to it.

sudden carbon
#

erm, i've got the camera manually lined up in obs, but its not quite as precise as i'd like, is there a way to snap it or am i just missing something and too new to all this to realise it?

odd kraken
#

You can move the cam freely and the overlay cam border. So you can line it up as you like.

#

Maybe a tip: Set the cam layer under the overlay source layer, so the overlay border will definetly be over the cam.

sudden carbon
#

yep just figured that part out Benno, now just to finalize some adjustments in the overlay editor, thanks for your help!

lament torrent
#

Is there anyway that I can transfer my overlays from SLOBS to OBS Live?

shy mountain
#

At the current moment, no. We are working on an import tool, but no ETA on when its coming out. Keep your eyes open though 😃

lament torrent
#

alright, ty

drowsy goblet
#

Hey Anyone here to chat I have a question

shy mountain
#

Well what is the question?

drowsy goblet
#

Ok So I just fired up my Streamelements and OBS live and the gamecapture is spot on but my video feed drops me from the frame

#

so in otherwords I can see my game not me

shy mountain
#

"drops me from the frame"?

#

From the preview of OBS?

#

Make sure your camera source is on top of the other sources in the sources list.

#

click drag and drop it to the top

drowsy goblet
#

Ok Im using the green goblin overlays the picture for ingame should have the game capture and a small pic of me it has the frame where I should be but no pic though the cam is active

#

ok

#

that fixed it .. thanks again Im a dolt

shy mountain
#

👍

dreamy tendon
#

Someone willing to help me get my stream to stop buffering and dropping frames? Idk what to do. looked at some videos for help but im stuck.

deep birchBOT
#

@dreamy tendon Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

dreamy tendon
#

Thank you

shy mountain
#

Ok, from the get go, update to OBS Studio 23.1.0 😃

#

Manually from their website

#

OBS Studio 21.1.0 has a broken auto updater

dreamy tendon
#

okay yeah I did have an update issue

#

i will do that now

#

on streamelements do I go to OBS LIVE and just redownload?

shy mountain
#

I would not recommend that as our plugin will not update your OBS Studio

#

but install it self on top of your current version

#

Download from here, then if you want to download our plugin

dreamy tendon
#

oooohhh, i understand. okay i will do that now

#

Okay I downloaded OBS Studio and also updated stream elements OBS

shy mountain
#

Now run a test stream

#

for like 5 minutes

#

and give me that log file again

dreamy tendon
#

ok

#

i stopped the stream and selected "last Upload file"

shy mountain
#

No stream session detected monkaHmm

dreamy tendon
#

that work?

shy mountain
dreamy tendon
#

okay i'll try again

shy mountain
#

do like 20-30 minutes and see how it feels only by updating OBS

#

but one of the things the log file says is this:

#

So update your AMD drivers as well

midnight canyon
#

what i do if its show fps low

deep birchBOT
#

@midnight canyon Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

midnight canyon
#

tell me good setting for obs.live

#

@deep birch ??

shy mountain
#

Without actually seeing that log file to see what is making you drop FPS or frames in general

midnight canyon
#

done

shy mountain
#

and seeing your PC spec, we can't really tell you good settings for you.

#

What do you mean "done"? wheres the log file?

midnight canyon
shy mountain
#

I would strongly recommend to check the results and follow all instructions listed there.

midnight canyon
#

ok

#

what i do?

dreamy tendon
#

it said AMF what is that? also i have a nividia graphics card

shy mountain
#

Did you have an AMD card before?

#

or AMD procesor?

dreamy tendon
#

yes

shy mountain
#

Then its drivers are still there.

#

use DDU to remove the AMD drivers

dreamy tendon
#

is that a program?

shy mountain
#

yes

midnight canyon
#

what i do? tell me something

shy mountain
#

@midnight canyon Open the previous link I gave you, and follow the instructions from the analyzer(scroll down)

midnight canyon
#

i dont find Game DVR

dreamy tendon
#

okay so what boxes in AMD should be checked? I unchecked everything for Nvidia since that is my newer graphics card

shy mountain
#

everything

midnight canyon
#

i dont how do

#

can do for me

dreamy tendon
#

even the box that says (NOT recommended)

#

?

shy mountain
#

Well, don't

dreamy tendon
#

lmao

shy mountain
#

@midnight canyon Follow the instructions

#

I can't do this for you, as I don't have access to your PC.

dreamy tendon
shy mountain
#

yea looks fine

dreamy tendon
#

before I do this, I will send you my 20min stream log

shy mountain
#

sure

dreamy tendon
#

there

shy mountain
#

woah ok

#

internet issue PepeLaugh

#

Ok, instead of looking at everything there, do 1 simple thing while PC restarts

#

turn off your router for like 5-10 minutes

#

up your bitrate a bit(by 1000) and use the new NVENC encoder

#

run a stream for 20 minutes again and lets see that log again

dreamy tendon
#

ok ok. I did restart my pc and reset the router but I only did it for a minute before i looked here for help. I'll do it all now.

shy mountain
#

Turn the router off

#

from its power

#

for 5 minutes

dreamy tendon
#

okay

shy mountain
#

yoink that power cord aaaa_helpme

dreamy tendon
#

Still got it plugged out

#

Does this have anything to do with upload and download speed? Cause my download i know is like over 70.00, im hard wired

shy mountain
#

Well it could be your connection to the twitch server or network issue.

#

In any case, restarting the router if a good thing to do once in a red moon

dreamy tendon
#

Yeah. I know little about this stuff. Learning as I go is fun for me. What is this (new) setting that you told me to switch to in obs. Why is this one better if they are named the samething?

shy mountain
#

So I have an i5-4440 CPU, you have an i7-4790K

#

the difference is there between the CPUs but they are both old ones.

#

but you have a 1080 GPU

#

the new NVENC encoder that is part of OBS 23.X update

#

is way better in your case(and mine) to stream with

#

as it fully uses the GPU to encode the stream

#

(I have a 1060 and this new encoder does WONDERS for me)

steel mural
#

GTX 980 user here. NVENC is a lifesaver! HandsUp

dreamy tendon
#

What did it use to encode the stream before if not the GPU? Was it CPU?

shy mountain
#

I think so

#

yes

#

but the new one is better

#

the old NVENC still used CPU

#

so its was like a 80/20 splits between GPU and CPU

#

afaik

arctic solstice
#

Is there a way to import overlays directly from slobs to stream elements?

shy mountain
#

Not at the moment.

#

We are working on a tool for that.

arctic solstice
#

That would be amazing

#

#

Only thing keeping me from switching lmao

#

Is there any time table?

shy mountain
#

Non at the moment

arctic solstice
#

All good

#

I look forward to the switch

#

I was experiencing shutters with slobs

#

Streaming new nvec with 2070 and i7770k

#

Hope this will fix

#

What encoder would allow me to stream apex ?

shy mountain
#

the new NVENC

#

Not sure if the game is optimized

deep birchBOT
#

@arctic solstice Since Apex Legends doesn't have optimized GPU drivers yet, it tends to take up all your GPU resources, leaving nothing for OBS. If you're having OBS performance issues, you'll likely need to limit the game somehow. The easiest way to do this is to enable Vsync in the game, or use a frame limiter. You can limit the game to 60fps by adding `+fps_max 60` to the game's launch properties in Origin.
https://twitter.com/OBSProject/status/1093974215877951493

If you stream @PlayApex and are having FPS issues with OBS due to a maxed-out GPU, you'll need to reduce GPU usage so that OBS can run as well. The quickest way to do this is to enable Vsync with triple buffering and disable Windows 10 Game Mode. https://t.co/FOPmDyJMNx

Retweets

472

Likes

1358

shy mountain
#

But note that we can't really help you if you are using SLOBS

arctic solstice
#

I mean in general for when I switch

shy mountain
#

For the switch

#

NVENC may help you

#

or not the CPU one

arctic solstice
#

Thank you so much

dreamy tendon
#

Im up to the streaming step

rustic geyser
#

Is there a way I can disable the OBS plugin opening links in its own browser?

shy mountain
#

No. Its a work in progress at the moment to not have that behavior

#

No ETA though

rustic geyser
#

Hmm, alright

#

Is there a way to make files downloadable through that browser then?

#

I tried last night but it didn't seem to go through

shy mountain
#

No idea. Best to do is, copy the link from the chat

rustic geyser
#

Yeah I figured

#

oh well, it's just a minor inconvenience anyway

dreamy tendon
#

My steam restarted itself

shy mountain
#

If there is no 100 quality server, then contact your ISP if there is a network issue

#

or follow the previous log file connection issue guide link

dreamy tendon
shy mountain
dreamy tendon
#

What did you mean new session is good

shy mountain
#

that you restarted obs

#

it makes a clean log file

dreamy tendon
#

I am running the twitch server test

#

i just did all of NA

shy mountain
#

yeah thats not really stable. I'd suggest to talk to your ISP

dreamy tendon
#

what does stable look like?

shy mountain
#

maybe there is a network issue or follow the OBS guide link for connection issue troubleshooting

#

Quality is 100

#

anything different then 100, its bad

dreamy tendon
#

omg all of them are 0 lol

#

so what do I exactly tell my IPS?

#

so they understand and can help me

#

I read through the guide also

midnight canyon
#

@shy mountain do for me na use my laptop plaese do na i really dont know how do?

shy mountain
#

How do you expect me to use your laptop?

midnight canyon
#

teamviewer

shy mountain
#

I can't right now.

midnight canyon
#

NV12?

shy mountain
midnight canyon
#

before its nv 12 but on live show green screen than i message here thay say do 144 maybe somethin

shy mountain
#

Yes if you read the anaylyzer you will understand why

#

Ok, then leave it at what it is set now.

#

Follow the other things

midnight canyon
#

send sreenshot ma i do

midnight canyon
#

help me na fps going low 24 or 23 or more down

#

cpu using high too now littlie

shy mountain
#

The only way to fix the frame drop is for you to follow the instructions in the link I provided you.

#

I cannot give you screenshots on what exactly to do.

midnight canyon
#

😥so can use my laptop please

manic ravine
#

Hi there. Does the streamelements chat window support facebook?

shy mountain
#

Hey. Facebook integration is planned, but no ETA on when.

#

As to if OBS.Live will support Facebook - that I cannot say, as I don't know

manic ravine
#

Ahh i see. Thank you.

midnight canyon
#

What I do this?? Problem?

shy mountain
#

If you change that settings to NV12 you will get a green screen on your stream.

midnight canyon
#

😭why

#

I don’t get this before on obs

#

🤔but show on obs.live

shy mountain
#

have you updated your nvidia drivers recently?

midnight canyon
#

I don’t know 😅maybe

#

How update?

#

Tell me what I do?

midnight canyon
#

?

midnight canyon
#

Done??

midnight canyon
#

Anyone here

#

Help me

midnight canyon
#

😭help anyone

midnight canyon
#

No one online?

odd kraken
#

Have you udated your drivers?

midnight canyon
#

see pics

odd kraken
#

So the green screen issue is still there I guess, after the update?

midnight canyon
#

Yeah

#

If I disable that than any problem my laptop?? See pic

odd kraken
#

It is recommended to disablew teh windows 10 gaming features when you are streaming.

midnight canyon
#

I’m 50% done or do later more than after complete what happened??

#

After do that what happened??

odd kraken
#

Where is this from?

midnight canyon
#

I’m from india😅 or I buy laptop on Australia

odd kraken
#

I don't really get what you want to tell me with the 50% message.

midnight canyon
#

What happened after disable window 10 gaming features??

odd kraken
#

Your CPU has a better balance for handling streaming I think.

midnight canyon
#

I mean I completed off 50% setting few thing left to off I do later

rugged quail
#

Is there any other way other than hardwire to stop it?

odd kraken
#

You could try to get closer to your router, but I can't guarantee it will be better by just doing that.

rugged quail
#

I mean like any Xbox setting twitch setting,bitrate and stuff

odd kraken
#

As we don't maintain the twtich app you are using to stream, we can't really help with this. Best to ask the twitch support.

rugged quail
#

Ok where do I find that

rugged quail
#

Thx

#

It wont let me submit

odd kraken
#

Sorry, but this has nothing to do with the products we develop and maintan. I can't help you with this.

analog oar
#

anybody on ? my bot is missing, hand has been for some time

odd kraken
#

What do you mean with your bot is missing?

analog oar
#

it is enabled and set up, but it doesent react to commands, and alerts or anythiing

odd kraken
#

Have you muted it by any chance in the dasboard?

analog oar
#

i thought of that, muted and unmuted, still no sign of life

odd kraken
#

Is it in the viewer list in your channel?

dry sphinx
#

The room is in emote only mode.

#

@analog oar

analog oar
#

it is ? how do i turn that off ? yes they are in the viewers list

dry sphinx
#

@analog oar /emoteonlyoff in your chat

analog oar
#

that was it. thank you very much @dry sphinx !

dry sphinx
cyan mantle
#

Quick question: Do you guys make new scenes on Streamelements for all games you're streaming, or do you duplicate in for example OBS Studio? I seem to have some notification-issues when it comes to the duplicated scenes. Not in the scenes made with streamelements.

rugged quail
dry sphinx
#

@rugged quail You can try clicking Streamelements on the top of OBS.Studio -> Log off -> Sign back in

plain sonnet
#

the scene overlays are labelled on the SE themes. its up to you what theme for what game you want. you need to make sure the correct label for the overlay is in the correct scene in obs

swift nymph
#

Good evening team.

I'm having some issues with NDI and my commands.

Some of my sfx "redeeem" commands work if viewers type them but they take like 5 secs for the sound fx to play. The same commands will not work if I type them in my chat on the gaming pc that is sending the NDI output to my receiving "streaming" pc.

Other commands, if typed by me in my "gaming" pc OBS chat, don't work at all. Lastly, my "shoutout" command results with the exact text of the command, like the "${user}" etc verbage if I type it, in the OBS chat from the "gaming" pc with the NDI output.

Should I be typing on the "streaming" pc chat for the commands to work properly?
Can I shorten the time delay on the sfx "redeem" commands?
Should I disable and enable the commands on my dashboard to try to fix it?

green python
#

hello, i am NOT self promoting, just wondering if someone can enter my stream and see if it has good quality

swift nymph
#

I can @green python . what's the channel?

green python
#

not rly useful now bc im just downloading an update

swift nymph
#

ok cool. I'll be in, in like 2 mins

green python
#

so wait to i open the game

#

nice, thx

swift nymph
#

you're welcome

green python
#

ok game on

swift nymph
#

you playing OW?

green python
#

ya

#

and also i have a lot of delay, how do i take it off?

plain sonnet
#

how much is a lot? there is a default delay that you cant get rid of

swift nymph
#

I'm in his stream. It's about 10 to 15 secs

#

The delay is in the "chatbox" overlay @plain sonnet

#

it's more like 25 to 30 secs actually

green python
#

yea but also in the gameplay, i can see

#

i dont know if its my wifi

plain sonnet
#

yeh, you really shouldnt be streaming on wifi, its not as stable as a fixed connection

green python
#

im on ethernet...

plain sonnet
#

you just said you dont know if its your wifi?

green python
#

im on both

#

well not rly

#

i have a thing connected to the router

dreamy tendon
#

i'm having streaming issues myself still. My internet provider, all they did was reset my modem which I know how to do myself. Which didn't change the issues im having with frame drops and buffering for my viewers. I can watch Youtube videos fine but all the sudden my streams buffer.

green python
#

and that thing goes throw the cables and takes ethernet onto my room

plain sonnet
#

the best thing to do is use twitch inspector, it will look at your connection to twitch and also give you your ping

#

@dreamy tendon they are 2 different things. please send a log file

deep birchBOT
#

@dreamy tendon Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

green python
#

so where do i lower my delay?ç

swift nymph
#

2 places @green python

#

Twitch channel settings and OBS advanced settings

dreamy tendon
plain sonnet
dreamy tendon
#

My upload speed is around 12.76, so what should I set the bitrate to? Also my bitrate was at 2500 but got an error it was too low so keizer had me up it 1000

plain sonnet
swift nymph
#

Is there a bug with "media request" and using NDI?

I've solved my commands issues EXCEPT the "song request" command and media request with NDI.

It worked just fine before I started using NDI.

#

The reply from the command is correct. It now posts a YT link to the "song requested" but I do not hear the song being played but I do see inside the que of the media request "plug in" or dock in OBS.live

dreamy tendon
#

I don't think I saw a difference bumping it up to 6000 I also read that other link about frame drops last night and now more today and I have no idea. i guess i can mess with my antivirus and see if they are causing it

plain sonnet
#

it also depends on the usage, also look at the help links in the log, there are issues in there you would need to solve

green python
#

hey how can i see that img u sent @plain sonnet, the one u get the bitrate/upload

plain sonnet
#

use google, megabyte to kbps then 75% of x

green python
#

thx! 😄

#

so if i get 15000 i should use 15000 bitrate?

swift nymph
#

I solved the 'song request/media request' issues I was having. The command works but still replies in chat with a YT link but I do not have "show on stream" enabled.

I'm ok with the link showing up. I can explain that to my chat if it's something that can't be helped with the feature. I am just happy the song can be heard by me and viewers.

Sorry to have bothered you all with this.

Good luck @green python and @dreamy tendon

green python
#

@swift nymph thank you, but why?

dreamy tendon
#

@swift nymph Thank you, glad you got yours sorted out

swift nymph
#

Just wishing you luck with your streaming amigo @green python

green python
#

hahahaha ok, thank you again, but as i am spanish im not getting as much viewers as english

plain sonnet
#

no, twitch has a max of 6000

dreamy tendon
#

im trying to use DDU to remove my AMD drivers but idk how. I have Nvidia graphics card now

swift nymph
#

What is DDU?

dreamy tendon
#

I'm not sure how to explain it Keizer told me to use it last night when I showed him my stream log

#

"Display Driver Uninstaller"

swift nymph
#

Oh ok. Man I wouldn't know where to begin with removing drivers other than using windows remove applications from settings feature

#

Especially if you are trying to find AMD drivers

green python
#

yooo @plain sonnet and @swift nymph , the problem in fortnite was that recently i had installed obs again because my version was 21. something and i needed 23.0.0 so i did that and my bitrate got down again to 2500, maybe thats the thing?

plain sonnet
#

bitrate is your upload speed, twitch has a max of 6000, if your bandwidth can handle it then use it

green python
#

i have a speed of 20 mbps in upload and download, but on sunday i receive one of 50 of upload, is 6000 ok? (for 20mbps)

plain sonnet
#

theres a difference between Mbps (megabits) and MBps (megabytes). do a speed test and see what they say in the report. then use google to work it out as above. as long as you arent using your whole upload then you should be fine, although it depends if there are others using the internet

green python
plain sonnet
#

use google to convert upload to kbps

green python
#

done. i also did 75% of 23000 and i got 17250

#

kbps

dreamy tendon
#

how would i get the ip of the twitch server i am connected to

quiet hawk
#

How do i add the Overlays i created into OBS software when i stream?

deep birchBOT
#

@quiet hawk To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

rugged quail
#

How do I stream chaturbate on obs?

#

On android phone

#

I don't have a computeri

#

I also would like to stream twitch on OBS as well

#

I need much help. I have a good following but need more professional help.

#

I just started

#

My twitch is raynarichards

#

Please don't send YouTube vids. I need instructions

#

Thank you

mossy tiger
#

how do i add follow notifications for my stream?

lean maple
#

my CBR is set to 6k but it keeps spiking up to like 8 for some reason... I can't figure out why.

deep birchBOT
shy mountain
#

@mossy tiger you need an alert box to your overlay and then add the overlay to obs.

#

@rugged quail obs is meant to be used on a pc not a phone. You need a mobile streaming app. I would suggest ours (its named the same as our company name) but im not about that chaturbate part.

shy mountain
#

@dreamy tendon You can't really. Does the ISP need it?

craggy kayak
#

I was wondering if anyone knew what the stuff in settings under Advanced>Video>Color format has different about the others. NV12 is out putting a full blank green screen and changing it to I420 fixes it but doubles my cpu usage and I didnt have this issue a few days ago. Is that really the problem or is there something else going on causing my stream to get this?

shy mountain
#

What GPU do you have?

craggy kayak
#

GTX 980

shy mountain
#

try updating your drivers to the latest.

craggy kayak
#

Ah geez I just did that last week, one moment let me go do that

shy mountain
#

if you did last week, most likely there aint new ones this week

#

So did you install OBS.Live on top of your current OBS?

#

Or used our installer, then updated OBS?

craggy kayak
#

Yea but it wouldnt be the first time nvidia snuck one in on me

craggy kayak
#

Okay did the reinstall on the gpu driver and no change. To answer your other question I got OBS live from your installer recently since it was giving me recording errors earlier today

shy mountain
#

Hmm ok. So mind clicking on "Streamelements" on top and then report an issue

#

and mention the instalation process you did and why + what you did just now with the drivers?

#

I will poke our QA on this and see if they have any other ideas about it

#

so far we are unable to replicate this as it seems the green screen only happens with OBS.Live

#

as it was fixed with OBS Studio 23.1.0

#

but still present with us somehow.

craggy kayak
#

That sounds like rip stream tonight lol

#

Should I leave the check box checked at the bottom

shy mountain
#

stream a less CPU intensive game OpieOP

#

which check box?

craggy kayak
#

Include OBS config and logs for diagnostic purposes

shy mountain
#

yes

craggy kayak
#

Sent

shy mountain
#

Ok, so I don't know if QA will answer today, but I did tag them in the report card.

craggy kayak
#

Well the game I was planning on isnt very cpu intensive but also not my normal game, Sunday however will be a different story so hopefully good by then xD

midnight canyon
#

Hi

#

How off GAME DVR

#

??

#

How to off game dvr?

shy mountain
midnight canyon
#

I don’t see game dvr 🤔 see this pic

shy mountain
#

You've already turned off game bar off

#

move on to the next step

midnight canyon
#

I off game bar or captures or game mode

#

But I don’t find game dvr

shy mountain
#

If you can't find Game DVR then in you are in a different windows version that has the Game bar

#

which is turned off.

#

Move on to the other issues listed in the log analyzer.

midnight canyon
#

I completed off game bar or game mode or capture

#

Now I’m doing disable game mode golbally using the registry

#

I do or no??

shy mountain
#

Game mode is the same as the game bar

#

its turned off

#

move on to the next issue in the log analyzer.

midnight canyon
#

Log analyzer?

#

See pic this please I do this or no

midnight canyon
#

Ok

shy mountain
#

Click this link and follow the instructions

midnight canyon
#

So I start old settings again

shy mountain
#

Have you done everything in the link i provided?

midnight canyon
#

I don’t know what I do confused now😥

#

All done maybe

#

Only window 10 gaming features not complete

#

I have do windows 10 gaming features??? Or no

shy mountain
#

Is game bar turned off?

midnight canyon
#

Yeah it’s off

shy mountain
#

then you've completed the windows 10 gaming features step

midnight canyon
#

Ok

#

I don’t find game dvr so idk 😅

shy mountain
#

Different Windows 10 versions have different gaming features

#

you had the Game bar version

#

that is enough

#

game dvr is another version.

midnight canyon
#

Ok

#

Now I restart laptop

#

Like this?? But it’s epic for open for games?? How disable for game because no game icon outside 😅

#

Now I try do ?? Stream?

#

On NV12 show green screen now or no?? Please tell me

#

What I do tell me??

#

Still show green screen

#

Showing green still now

shy mountain
#

Change the video format to i442

#

as instructed before.

midnight canyon
#

But use cpu so much or FPS low again if I do

shy mountain
#

Then I would recommend to not stream from a laptop that is not meant for gaming.

midnight canyon
#

I don’t have options 1442

#

I have options i420 or i444 or rgb

#

What options I use??

shy mountain
#

i420

midnight canyon
#

I don’t see green screen on normal obs🤔but show green screen on obs.live

#

Nothing change on obs.live still cpu high or FPS again go low😥

shy mountain
#

Your GPU is not meant for streaming or even gaming.

#

changing that settings will have higher CPU usage, most likely because your GPU is always on 100%

midnight canyon
#

?

#

Nothing can do?? To use nv12

shy mountain
#

Switch to OBS Studio only

#

without our plugin

midnight canyon
#

Now FPS go very low😖when play Fortnite or cpu ok 25 or30under

#

Now start game go highly cpu little

#

What I do for FPS??

#

I think I cannot use obs.live😥

#

Thanks for help me

wintry wagon
#

Does OBS.live save all my scenes and sources if I reset my computer?

shy mountain
#

No. You will have to save your scenes and sources manually.

#

I recommend exporting both profile and scene collection

#

but the profile will hold the same information including your settings, as far as I know

wintry wagon
#

I have never recieved help so fast

#

thx @shy mountain

shy mountain
#

👍

wintry wagon
#

Do I save both?

#

Or just Scene collections

shy mountain
#

I'd save both

wintry wagon
#

Ok

shy mountain
#

scene collection is the just the scenes and sources

#

profile may save your obs settings as well

#

not only scenes and sources

wintry wagon
#

Thx again

#

That rlly helped me because I've wanted to switch for a while now

wintry wagon
#

n\

mossy tiger
#

why are my overlays not working? i set them up on streamelements and have the browser url on my obs but nothing is showing up. why is this happening?

odd kraken
#

Have you started OBS as aedmin?

mossy tiger
#

am i supposed to?

#

because i have not

#

i started it as admin and still nothing.

odd kraken
#

Is the overlay source above the game capture source? Have you added the browser source in 1080p?

mossy tiger
#

yeah the overlay is above the game capture and its at 1920x1080

odd kraken
#

Got to your activity feed on the webiste and hit the samll reload button on top of the activity feed.

mossy tiger
#

on streamelements?

odd kraken
mossy tiger
#

omg thank you so much for the help man

static solar
#

can you help me.?

deep birchBOT
#

@static solar Welcome to the support channel! Please let us know how we can assist you today and a member of the support staff will be with you as soon as possible.

static solar
#

I cannot upload an image in the editor can someone help me to fix this please

plain sonnet
#

what browser are you using?

static solar
#

internet explorer

dry sphinx
#

Chrome it up

plain sonnet
#

please use a chromium browser, like chrome

dry sphinx
static solar
#

microsoft edge

dry sphinx
#

I think even Microsoft Edge with the Chronium beta test still doesn't work.

static solar
#

do I have to use google chrome?

dry sphinx
#

Google Chrome is best to use. I think Firefox works but can't guarantee since I haven't used it in a LONG time.

static solar
#

i take a look!

#

it works thank you!!!

static solar
#

how its works?

#

how can i make an overlay with start screen / live screen / so back screen.

outer niche
#

Failed to connect to server Any ideas?

azure owl
#

Does someone know why media requests are not working on obs.live (and ground app too)? I click "show on stream" button and nothing happens. Also queue is not updating.

rugged quail
#

How to adjust your camera in Obs?

deep birchBOT
dreamy tendon
#

@shy mountain I has a question

fierce atlas
#

feel free to ask your question already and that way if KeiZar isn't around at the moment, someone else might be able to help 🤗 @dreamy tendon

dreamy tendon
#

okay sure, what does it mean if a few hours my stream connection is clean and working fine and then randomly will start buffering and dropping frames for a few hours. What could cause it to work when it wants?

fierce atlas
#

Could be a number of things, from changing to a more intensive game (or otherwise eating up more CPU/GPU) to your internet provider throttling your connection. 🤔

pliant obsidian
#

hi guys i have made a custom follower alert and i am trying to get the useer name in the center of the alert i have tried using a margin but when i try and emulate a follower event the text is back at the bottom

odd kraken
#

@pliant obsidian Do you use the custom CSS option?

robust python
#

But if i refresh the donation then it pops up

#

how do i set it to always show?

rugged quail
#

HI! Trying to get music to play through media request on stream right now but there is no sound? fluffyfoxOhno

odd kraken
#

Have you added the media request widget to your overlay?

rugged quail
#

wait

#

I have

#

fixed it rukayaDerp

pliant obsidian
#

@odd kraken no i was using the text advanced section

odd kraken
#

So when you change the text margins and save the overlay, they don't apply?

river wave
#

What’s the lowest setting you can possibly set it to?

odd kraken
#

What setting are you referring to?

vital rapids
#

Hello can anyone tell me where is the option to change stream title from obs live?

#

I had it before but can't find it now uh

odd kraken
#

In the activity feed, select the burger menu > streamsettings

vital rapids
#

AH!

#

Thank you so much. I know it was a dumb question. That should be in the View tab as a window 😃

green python
#

hello, i have a doubt. recently i bought a wifi antenna that gives me 218.8 mbpbs of download, but twitch maximum bitrate is 6000, so what would happen if i put, for example, 10000?

odd kraken
#

@green python Best to ask this twitch. But I think you can't just use more than 6000 bitrate.

green python
#

and is there any platform that spports more than 6000

odd kraken
#

I have no idea, sorry.

green python
odd kraken
#

@green python Ask twitch. I am not even sure with the limit of 6000 for twitch.

karmic parcel
#

hey quick question, is there any way to import a profile from Streamlabs OBS into obs.live?

tulip hamlet
#

No, SLOBS uses its own filetype for its exports and they're not compatible with OBS Studio.

karmic parcel
#

bummer!

#

why would they use a propriety file type... oh well

pliant obsidian
#

@odd kraken when i save the alert with the text set with a margin in the advance section it still shows up at the bottom of the alert

#

i will delete the links after you have seen them

orchid ice
#

How can I permanently turn off dark mode for chat and activity feed window in OBS? I can only turn it off in chat window but once I restart OBS, dark mode is on again.

odd kraken
#

@pliant obsidian What are you trying to achieve exactly? Have you tried to set the top margin instead of the bottom one?

pliant obsidian
#

i would like to get the name text in the center of the snake image will give the top margin a try

odd kraken
#

you can also use negative margins.

pliant obsidian
#

that fixed it cheers for the help

chrome nebula
#

why cant i see animated emotes in my obs live chat?

odd kraken
#

Do you see the BTTV smiley next to the viewer list icon in the OBS chat? Does the Chat dock have a small little reload icon in the top left?

barren turret
#

ok, using stream elements in OBS uses less cpu resources.... but does it use less bandwidth? could it cause a stream to lag since it is drawing in the cloud signal into obs to stream?

tulip hamlet
#

It's basically like having a few tabs open in Chrome.

dreamy tendon
#

So my internet is working right now and no mater what I changed the bit rate to from 2500 to 6000 its fine. so if my internet decides to act up and frop frames and buffer, its not cause of the bitrate then. right?

drowsy ingot
#

For SE OBS, for the music requests, can i put a spotify playlist as the backup? Or does it have to be youtube only?

tulip hamlet
#

Spotify's Terms of Service state it is for personal use only and disallows its use on streaming platforms. Their API likewise has been closed off to deny that kind of usage.

dapper wolf
#

@dreamy tendon Depends on what warnings obs is spitting. Viewing the stats screen while you stream usually helps determine what the issue is

ornate path
#

Hi so when i first streamed on twitch, on obs i got a notification to change the stream name while streaming but i closed it because i didn't think it was important but now i need it how do i put it back?

shy mountain
#

Activity feed -> Burger menu button -> stream settings -> change tittle -> save

ornate path
#

Is that on obs?

shy mountain
#

Assuming you are using our plugin OBS.Live.

ornate path
#

Oh that you so much

#

Thank

wooden talon
#

hi, i keep experiencing a lot of lag wen i stream. i can list my setup if anyone is available

deep birchBOT
#

@wooden talon Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

wooden talon
wooden talon
#

@shy mountain my CPU is always lower than 40% and encoding error does not come up, can you help me translate some of this?

shy mountain
#

You CPU is from 2012

#

and as far as I can tell its a laptop correct?

wooden talon
#

yes

shy mountain
#

If the laptop is from 2012, its def. not meant to be used for streaming, when its this old.

wooden talon
#

its literally just has to run obs, it is not running a game as well

shy mountain
#

streaming is still encoding, w/e video input you give it to encode and send to the twitch servers.

#

If the log says the CPU is overloaded and you are getting encoder overload

#

then there is an issue

#

or just try and get a better specced PC that can handle just streaming.

#

Also check the other things in the analyzer.

#

It can help sorting them out as well.

#

For the time being if you can't afford a mid range rig for streaming only.

wooden talon
#

are you seeing the specs for my equipment as well>

#

?

shy mountain
#

Yes in the log file

wooden talon
#

i have all of the above settings enabled except admin OBS

#

is it the CPU causing issues or GPU? both?

shy mountain
#

Did you take a look at the link I provided you?

wooden talon
#

yes.

shy mountain
#

Then what does the red error say?

#

CPU overloaded, right?

#

Then the 2nd block says that there is render lag

wooden talon
#

encoder overload and gpu maxxed out

shy mountain
#

Than that means there is an issue with both.

wooden talon
#

so even though obs says my cpu usage is 40% or lower, its not actually>

fierce atlas
#

if I understand it correctly: CPU usage from OBS is just how much OBS is taking, not how much of your CPU is being used overall. so your CPU is still probably overloaded/maxed out.

wooden talon
#

thanks for the diagnosis.

edgy pond
#

Hi. Where can I find a detailed explanation on how to set up my first stream? I joined today. Using OBS Live for the first time

shy mountain
midnight canyon
midnight canyon
#

help me check

#

fps problam

shy mountain
#

Check the link above.

midnight canyon
#

yesterday work well wham curlz&ballz tell me fix green screen reinstall obs.live work well

stiff quartz
#

Is it possible with OBS.live to have an extra screen when going live where you can change the stream title, game and tags? Basically just like with Streamlabs OBS when going live?

shy mountain
#

Yes

midnight canyon
#

check

shy mountain
#

@midnight canyon You are the one that needs to check those and follow the instructions.

edgy pond
#

which url do I enter in OBS when creating my first stream? I didnt find youtube video for this?

deep birchBOT
#

@edgy pond To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

shy mountain
#

Thats for the overlays

edgy pond
#

thanks

stiff quartz
#

@shy mountain Thanks I did find that section, but was just wondering if there was a way to set those when clicking "start streaming" as an added step. But I guess the way you showed is the only one for now 😃

shy mountain
#

I'm not sure I follow what you mean thonking

twilit sand
#

Hi guys! I'm changing from StreamLabs to StreamElements, and there's actually one thing that I didn't see in SE and I kinda miss that... Does anyone know if there's something like the SL Twitch Extension that lets you spend points to redeem messages in alerts? (redeem points to send message like ''donate tips'') Thank you!

shy mountain
#

We do have an extension for Twitch

deep birchBOT
shy mountain
#

and if you need steps on how to make stream store items play sound on stream, let me know

stiff quartz
#

@shy mountain In SLOBS you get this screen when you press "start streaming". In it you can set all stream info, like title, tags and game. That's what I meant, it would be super helpfull to have something like this for OBS.live as well, so that basically you can never forget to set the game/title/tags when going live 😄

twilit sand
#

Sure. I'm gonna read about it a little and try it. But are there the option that I asked? I mean, sending messages that appears as alerts on the screen? @shy mountain

shy mountain
#

Well, since OBS.Live is a plugin/addon for OBS Studio, that would mean we will most likely have to change a core function of OBS Studio in order to make that work. @stiff quartz

#

@twilit sand Specifically custom messages - no.

twilit sand
#

Sure. Thanks!

stiff quartz
#

Yeah I guess that might be right. I'll see if I can share it with the OBS studio team as something to implement on their end.

fierce atlas
#

That panel already exists in the latest OBS @stiff quartz it doesn’t “pop up” when you click start streaming but it’s available at all times to update from when you connect your Twitch account.

stiff quartz
#

I didn't know that @fierce atlas. Where can I find it? Or is it the same one as in the video posted by Keizar?

fierce atlas
rugged quail
#

Question my obs live says there is an update, and he tries to do it but than it failed with the following message:

odd kraken
#

What version are you on at the moment?

rugged quail
#

how do i find that out?

odd kraken
#

it is in the top left of your OBS window.

rugged quail
#

23.1.0

odd kraken
#

What OBS.Live version are you on (top right)?

rugged quail
#

I can not see any version top right

twilit sand
#

Mine's at bottom right

#

(OBS.Live version)

#

Just saying

odd kraken
#

yes, my bad. it is bottom right.

rugged quail
#

oh hold on bottom right 😄 19.3.24.375

odd kraken
#

Have you tried to start the update again?

rugged quail
#

yes several times

#

keep gaining the same error also restarted it a few times

twilit sand
#

One more question, guys... I saw an option yesterday where I could ''change'' the bot to make myself as a bot, but I can't fight this right now.. can someone tell me te path to ther? 😛

fierce atlas
#

sometimes just restarting my computer helps clean up whatever weird processes prevent normal updates from occurring successfully

odd kraken
#

@twilit sand In the activity feed, on the burger menu > stream settings

fierce atlas
#

@twilit sand Check the most recent pinned post, too 😃

twilit sand
#

@fierce atlas oh well, I'm kinda new to Discord, didn't know about the pinned posts! I found that, thanks.

odd kraken
#

@rugged quail Can you disable your firewall and try to update again please?

fierce atlas
#

no worries, glad to help!

rugged quail
#

i do not have any firewall on xD

twilit sand
#

Oops, last question I think! It seems like the SE chatbot is duplicating answers..

#

Tried !followage as a test, got 2 answers, almost the same text both

odd kraken
#

almost? can you share a screenshot?

#

@rugged quail Can you try to restart your router please?

twilit sand
shy mountain
#

restart OBS>Live

twilit sand
#

Restarted, still duplicating answers

shy mountain
#

close OBS.Live and let me know when you have

twilit sand
#

Closed

shy mountain
#

Ok, turn it on -> Activity feed -> stream settings -> custom bot name -> make sure its set to Streamelements

twilit sand
#

Yes, current bot name is StreamElements

shy mountain
#

Ok so now I see the bot responding once

#

I see what it is

#

you have 2 commands

twilit sand
#

oh

shy mountain
#

1 default one from us and 1 custom one

#

names "!followage"

twilit sand
#

Yeah I forgot that Pepega

#

Man, thank you! What a legendary support, holy shit

rugged quail
#

sure wil do @odd kraken

twilit sand
#

rugged quail
#

i guess i can reinstall see if that work out?

odd kraken
#

That would be the next step I would suggest. Please make sure to save your profles and scenes cllections in advance.

rugged quail
#

okay i have done it that did work out strange enough lol

#

thanks for the help 😄

long haven
#

what happened? did an update, and the canvas is gone, along with the activities and chatbox..... help plz

#

Anyone know what happened with the update???

dry sphinx
#

You may just have to log out to refresh. On OBS.Studio click Streamelements -> Log out -> Log back in.

long haven
#

let me see if I can figure that out

#

that did nothing to help...still everything above the docks across the bottom (scenes, Sources, etc) is white....no canvas, no activities and no chat box

dry sphinx
#

Was the update from OBS.Studio or OBS.Live?

long haven
#

to be honest, I don't know which one. I launch OBS.LIVE and it popped up an UPDATE window, so I updated. Now this, can't see anything to work with

#

guess I have no choice but o uninstall what has turned into a useless pieced of software has I can't do anything with this

odd kraken
#

@long haven Can you share a screenshot of your OBS right now please?

long haven
#

sry, in progress of uninstalling, thus it's no longer available

#

going to try a reinstall and see what happens

#

when re-installing, I believe the update was OBS

odd kraken
#

When you select StreamElements do you see log out or log in at the bottom of the list?

long haven
#

log in

odd kraken
#

Please log in with your twitch account.

long haven
#

when I click it, I get a quick flicker of the screen, and nothing to log in to

odd kraken
#

Please restart OBS, try to log in again. Then send us the current log file please.

long haven
#

do you want to restart OBS, or the entire computer?

odd kraken
#

To be sure it would be good to restart the whole computer.

long haven
#

ok

#

brb

#

still the same....white screen

odd kraken
#

Can you send us the current log-link please? Help > Log files > upload current log file.

long haven
odd kraken
#

Ok, so lets do this:

  1. close OBS
  2. right click your OBS shortcut -> Properties
  3. In the "Target" field at the end after the path and quotes add this: --remote-debugging-port=40404
  4. Start OBS
  5. Open browser and a new tab and type this: localhost:40404
    Provide a screenshot of what you see pleae.
long haven
#

I'm assuming you mean OBS-LIVE prorperties

#

and that goes outside the " marks at the end?

odd kraken
#

yes.

long haven
#

would there be a SPACE between the " and what you typed?

#

I didn't connect to twitch as I don't want to get ahead of you

odd kraken
#

Click on the one that says just "Streamelemenets" and then on the console tab please. Provide a screenshot of the console please.

long haven
odd kraken
#

Please switch to the console tab.

long haven
#

think it my be may antivirus blocking it, perhaps

odd kraken
#

yes, could be. Please close OBS, remove the debug info from the shortcut, disable your AV and restart OBS.

long haven
#

are you saying to remove, what I added before?

odd kraken
#

yes.

long haven
#

hmmm, maybe lost now....

#

so restarted OBS, and same screen to connect with twitch

#

or should I be looking at something else?

#

I did a continue without signing in and got this

#

still missing the side bars of Acitivity and chat tho

odd kraken
#

When you hit StreamElemetns at the top now, are you logged in? If not, try to log in please.

long haven
#

no

#

I didn't connect with Twitch either

odd kraken
#

You need to be logged in, to see these docks. Please try to log in again. Have you disabled your AV?

long haven
#

yes AV off for an hour

#

when I click the SIGN IN below the StreamElements at the top....it is having me sign into TWITCH

odd kraken
#

Yes, please log in with your twitch account.

long haven
#

that seems close to normal now

#

thanks, now to ensure the AV won't mess with it

#

going to reboot again, and see if everything works

#

@odd kraken seems to be fine...thxs for you help and patience

ebon coral
#

what might be the problem?

#

never had it before

odd kraken
#

@long haven Could you let me know what AntiVirus Tool you are using?

long haven
#

Well, stream deck isn't working.....

#

I use for last several years PC Matic

odd kraken
#

Repair/reinstall the SD software please.

long haven
#

it works for other things, just not in obs

#

but I'll do a reinstall anyway

odd kraken
long haven
#

@odd kraken doing a SD repair worked, thxs again

deep birchBOT
#

@proud hazel Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

proud hazel
plain sonnet
proud hazel
#

Thank you @plain sonnet

old moss
#

helo I can't get loopback audio into obs working...i'm on win10 pro with rme 9632 audio interface which has loopback built in

pastel pagoda
#

i connected the scene for the elgato but nothing comes up

deep birchBOT
odd kraken
#

@pastel pagoda Try to repair or reinstall the SD software.

old moss
#

@deep birch thx ya but no one answered lol

pastel pagoda
#

i just got everything today idk what the SD software is 😦

#

@odd kraken

odd kraken
plain sonnet
#

@old moss i saw your message in obs and here,
is the issue setting up a loop back or getting audio in to obs?

old moss
#

@plain sonnet hmm it's geetting loopback audio into obs

pastel pagoda
#

i dont have a sound deck im on obs live

#

@odd kraken

plain sonnet
#

what are you trying to loop? desktop or your mic?

old moss
#

@plain sonnet getting Ableton audio into OBS by using the Loopback button on the Totalmix software (sound card)

#

live audio from DAW

odd kraken
#

@pastel pagoda Where did you connect what scene from elgato?

plain sonnet
#

all audio (apart from mic) is picked up from the desktop audio meter

old moss
#

basically the stereo stream from Ableton master output 1&2 or 3&4

pastel pagoda
#

video capture device @odd kraken

odd kraken
old moss
#

@plain sonnet ya but i'm not getting anythingon the meters in obs

plain sonnet
#

set the meter to your default output

old moss
#

i did

plain sonnet
#

check the settings in the control panel should be set to the output you are using, check obs desktop audio is on the same output, check the software is outputting to the correct ouput. if all of that is done and still not working you need to ask in obs and with the software helpdesk

old moss
#

ii've tried basically every combination

#

nothing works

#

not even getting mic input

odd kraken
#

!obslog FuserXTR#4513

deep birchBOT
#

Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

hazy moat
odd kraken
#

Could you please update the current log file? Using the upload current log file function in Help > Log Files.

hazy moat
#

is that the one ?

odd kraken
#

Your log contains streaming sessions with dropped frames. This can only be caused by a failure in your internet connection or your networking hardware. It is not caused by OBS. Follow the troubleshooting steps at https://obsproject.com/wiki/Dropped-Frames-and-General-Connection-Issues
Also:
Binding to a manually chosen IP address is rarely needed. Go to Settings → Advanced → Network and set "Bind to IP" back to "Default".

hazy moat
#

ty, i dont know how to outbound TCP port number could you guide me in the process pls ?

odd kraken
#

I am not familiar woth your network hardware. Best to ask your internet provider or google for your router firm, on how to do this.

iron token
#

Is there a way to add a requested song to your backup playlist without leaving OBS?

odd kraken
#

No, there is not.

plain sonnet
#

@quasi kraken this is a pre warning, your trolling (like you did in obs discord and got banned for) will not be tolerated here. please answer any questions and be as clear as possible.

what do you mean link obs.live chat?
do you want to download obs.live, get the chat window back?

#

oh, nice one

fiery escarp
#

Need Help!
My SE-OBS Crashes once in like 20 minutes or so...
It Freezes, any game i play collapses. The Graphikscard has a peak and after that it cant reconnet to twitch till i reboot my computer...
Any ideas? Yesterday everything was fine. After the update, the horror began...
And yes i tried to reinstall it even with complete deinstall, then reboot and then fresh install ...
I have already tried to update/reinstall my graphics driver...
I got a full AMD-Build with Ryzen 7 2700X and AMD VEGA 64.
There is no overheating, underpowering or such things....

#

P.s. No difference if using x264 or H264/AVC

#

Change in Bitrate doesnt changes anything too

vernal pulsar
#

Hi guys ... I'm,having a little problem. I'm setting up my stream pc and under OBS Live, I can't mute the audio of the capture device while I'm streaming an Intro screen (same for pause screen and ending screen)... how may I do that ?

deep birchBOT
summer sierra
#

Anyone not having their ALERTS not show up on their stream

#

and the box on the Stream Elements setup is not checked to "block" it from showing on stream

#

weird thing is the emulated events don't even show on stream elements unless I tell it to NOT broadcast them to stream

static sparrow
#

my stream isn't broadcasting audio from my PS4

#

can anyone help me please

vernal pulsar
#

Is there any delay/waiting time before the "bot" is sending messages on the Live Stream Chat or not ?

shy mountain
#

@vernal pulsar therw should be any delay. If there is oart it and join it again.

deep birchBOT
shy mountain
#

@summer sierra so many negatives used in so many places in your query it confused me so much im not sure what you mean thinkingOHNO

vernal pulsar
#

Ok @shy mountain thanks for the reply

shy mountain
#

wow i just noticed how scuffed i wrote that.

#

i shoudn't* be any delays @vernal pulsar

vernal pulsar
#

No prob 😉😉

#

I just tried to launch a stream, and the StreamElements user appears as a standard user (when I look at the users currently on the live chat) ... I checked the channel settings and the StreamElements is set as Moderator... any idea ?

shy mountain
#

Whats your channel name?(not link)

vernal pulsar
#

LePoussonYT but I stopped the stream (it is 7am here and I need to sleep a little bit) 😋😋

shy mountain
#

The bot is not moded at all, so you need to mod it.

vernal pulsar
#

Ok but why do I see the StreamElements user as a standard user and it as a moderator ??

shy mountain
#

That is why you are seeing it as a regular user

#

do this in your chat: /mod streamelements

#

Or show me what you see where it says its modded

vernal pulsar
#

I'll do that a bit later as I'm nearly off to bed 🛌

#

And will report here in case of I still get problems

fiery escarp
#

Ok.. I guess there is no Hotfix or so for my Problem

shy mountain
#

If you provide a link to your crashlog

wide cairn
#

I dont know if this is the right spot to ask but i am having issues with OBS not picking up my game capture sound at all

shy mountain
#

We might determine whats making OBS crash. @fiery escarp

deep birchBOT
wide cairn
#

thanks

fiery escarp
#

@shy mountain As i wrote above.. There is no real Crash at all, therefore there is no Crashreport... I work as a Sys-Admin myself... This was the first thing i checked...
Long story short: It freezes, my monitors black out, then the game crashes with an rendering exception, then my screens go back to life and then i have a Bitrate of 0 in SE-OBS. (Grey Box, not Red).
Maybe it is a Hardwarefault but i doubt that..
The Computer is 2 Month old... And it worked fine till the Update...

Could i get the release before the last update, i would be able to confirm IF it is SE-OBS fault or if it is another thing...

shy mountain
#

Have you tried without OBS.Live?

fiery escarp
#

No, but i will do that next.
I only Use SE-Obs because i really love the additional Stuff ^^

shy mountain
#

Whats the OBS Studio version? (top left)

fiery escarp
#

Blank OBS looks so "naked" to me now

#

23.1.0

#

64 Bit

shy mountain
#

Well, 23.1.0 has chat integration as well VVSipp

#

but i'm not sure if they have activity feed

#

even if it has, it won't show tips and such

fiery escarp
#

Whaaat? Did they finally do that? xD

shy mountain
#

since 23.0.0

#

its been going all around social media and stuff

fiery escarp
#

I don't remember when i changed from obs to obs.live

shy mountain
#

but like I said, even if they have the activity feed integration, it won't show tips from the tipping link you use

fiery escarp
#

true

shy mountain
#

but still worth a shot to see if OBS is Ok without our plugin

#

Also I think you can use the windows event checker/history to see what might have caused all these issues?

fiery escarp
#

Yeah.. i will try

shy mountain
fiery escarp
#

the event checker, just shows me, that the GPU has a Peak in 3d and rendering (100% for like 3 Seconds)

#

WiH is a neat feature ^^ why didn´t i come up with this idea by myself... I use it sometimes at work xD

shy mountain
#

Google? Thinkies

#

I see WiH basically shows what a crash log would look like from OBS

#

and you are sure no crashlog or even a log file is generated from OBS?

#

just trying to cover the bases here

#

as a sys-admin you should understand my process Thinkies

fiery escarp
#

There are just 3 old Crashlogs ^^
I really know why and what you are doing 😄

shy mountain
fiery escarp
#

NP at all ^^
But i will write back later... need to go right now. See you! and thanks!

shy mountain
rain grail
#

hello

shy mountain
#

Hey

rain grail
#

i have a problem can any1 help me

#

why i cant see the links on my chat overlay ?

shy mountain
#

What do you mean you can't see links in your chat overlay?

rain grail
#

i cant see the link i see only the command

#

and in my twitch chat i see the link aswell but not on the overlay

shy mountain
#

Can you show me a screenshot of what you mean?

rain grail
#

is just the text nad the link is not there

fierce atlas
#

that's the Streamlabs bot. if you're using any kind of link prevention with StreamElements that may be causing the problem.

rain grail
#

so i have to disable the link protection?

shy mountain
#

The stars you see is the hyperlink block from Twitch settings.

fierce atlas
#

or that ^ KeiZar knows many more things than I do so I'd listen to him over me 😉

shy mountain
analog cypress
#

Hello! I stream on streamlabs obs, Can I set-up my donation alert to work with streamelements?

shy mountain
warped stirrup
#

after i launch a game, my screen capture is black and not showing the screen. i need to restart obs to make it work again but as soon as i launch a game again it goes back to black

odd kraken
#

Have you tried to start OBS as admin?

warped stirrup
#

i allways start it as admin

odd kraken
#

Is it also black when your mouse is focused in the game?

warped stirrup
#

yes. Possible to upload pictures here?

odd kraken
#

yes.

warped stirrup
#

game capture works as it should, its only the screen capture after i launch a game

#

and this is when i restart obs

#

then it works again

odd kraken
#

You should not have screen capture and game capture in one scene. Make it two scenes and switch between them.

#

What is the window capture for?

warped stirrup
#

window capture 3?

odd kraken
#

yes.

warped stirrup
#

used it to show from discord once

odd kraken
#

Also create one more scene for it. You should not have multiple capture interfaces in one scene.

warped stirrup
#

will do, thanks for the help

odd kraken
austere phoenix
#

i need help

#

im tring to set up my stream bot and its not letting me click on the bot act or tipping setup

odd kraken
#

What browser are you using?

austere phoenix
#

wyd like obs?

#

*what do you mean

odd kraken
#

No, internet browser where you are trying to set up your tipping.

austere phoenix
#

oh im doing it on obs

#

do i have to do it on google?

odd kraken
#

According what you are trying to achieve exactly, a lot of things can be done in the google chrome browser, too.

austere phoenix
#

ok do you have the link by chance

odd kraken
austere phoenix
#

thank you sir

fallow mesa
#

hello I've imported my scenes from streamlabs (specifically one scene with alert box, chat box and a banner basically), but I still can't add them on the obs.live scene, neither the scene from Streamlabs figures on the scenes list. Also, Live doesn't allow me to add the alert box or chat in the scenes, I find it pretty weird. I've even clicked on "Switch to OBS Studio", but only disables few windows such as activity feed.

What must I do then to place the Alert box and chat box in the scene?

fierce atlas
#

You'll need to create your overlay using the StreamElements website editor, then use the browser source URL provided to add it to your OBS scenes 😃

fallow mesa
#

I've tried that, but I don't find where to put the link

fierce atlas
#

as a Browser Source

fallow mesa
#

Wait, i'll try to force english language

#

Where can I change the language of the program?

#

Nevermind, got it, just a sec

#

Wow, what a mess

#

But got it, I'll try to make the scene from zero in the browser, thank you

fierce atlas
#

It's a bit of a learning curve but is actually easier and cleaner to organize once you get into it. You're basically consolidating OBS management by reducing to one or two browser sources. This way you manage all of your widgets and alerts in one place 😃

#

keep in mind that OBS.live is simply a plugin for OBS to offer extended StreamElements functionality while you're live (such as the activity feed). Everything else is just regular OBS core features. annedoEy

fallow mesa
#

What I liked of Streamelements is that seems that doesn't impact to my fps. The issue I was having with StreamLabs forcing me to use another computer, is that just by placing Streamlabs to another monitor of 60hz, makes my 240hz monitor run the game at 60fps, but when I move the window to the 240hz monitor, the game runs again at 240fps but doing "small jumps" in the performance

#

I still haven't streamed with obs.live but I guess that I won't get such performance issues

#

How can I test the TTS?

deep birchBOT
odd kraken
#

If you emulate a custom event you can define the message send with the test event.

fallow mesa
#

Thank you! Got it! TTS voices are really funny!

odd kraken
#

@round nymph Have you set the camera source above your gameplay source?

round nymph
#

Set above?

#

I have the displace capture in source

#

and the video capture in source

#

but i cant figure out how to show both at the same time (that is my camera capture in the bottom corner

odd kraken
#

Can you share a screenshot of your sources list please.

round nymph
odd kraken
#

Set the sources up this order:
video capture device
display capture
audio input
audio output

round nymph
#

ok done

odd kraken
#

Is the cam coming up now?

round nymph
#

yep

#

lol

#

so simple, i'm sorry I couldn't explain it well

#

thanks though!

true plover
#

Hey all, the "connect custom bot account" doesn't seem to work, I authorize and then nothing happens

summer sierra
#

@shy mountain in regards to my previous message. My emulated alerts are not showing up on stream. The box that prevents emulated alerts from showing on stream is unchecked.

If I replay an old alert, they show up fine. Only new alerts are not showing up.

Sorry for all the negatives. hope this clarifies

odd kraken
#

Please check the box if the emulated alerts should come through.

#

@true plover Have you met all the requirements?

true plover
#

As far as I know, yes, it's a mod, I have a panel with my tipping and I am using obs.live

odd kraken
#

Please set the name back to StreamElements, restart OBS and try to set the custom name again.

true plover
#

Will do

#

Nope, still nothing. I press authorize and I can't send a test msg

odd kraken
#

Please make the tip not a link in a panel, but a real panel on twitch.

true plover
#

Okay! Will do, I was just testing things, no problem

#

Still nothing, parted the bot & rejoined, then retried

odd kraken
#

Have you logged in in OBS.Live with the custom bot account?

true plover
odd kraken
#

What happens when you select connect custom bot name and log in there with the bot account?

true plover
odd kraken
#

I have asked inernally about this issue and awaiting response.

true plover
#

Thank you ^^

#

The platform is awesome, much better than SL tbh

desert light
#

can anyone help on how to add overlays

odd kraken
#

What is the issue you are facing?

deep birchBOT
#

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

deep birchBOT
#

@white crow If you have issues with OBS logging you out of the integration all the time or not showing the Twitch integrations, follow these steps:

  1. Make sure you are on the latest and greatest version of OBS.Live ( 19.3.24.375)
  2. exit OBS (make sure OBS is not running)
  3. delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
  4. start OBS.Live
  5. Settings -> Stream -> disconnect -> connect
odd kraken
#

You can get such a panel to change these tags when going in OBS: View > Docks > Stream Information. If the dock is missing, follow the steps liked above.

white crow
#

Worked. Thanks

frozen kestrel
#

I seem to be struggling get my scenes from streamlabs obs to transfer over to SE

twilit sand
#

The site is struggling here

#

I can't open my Store at all, seems like its offline

#

=S

odd kraken
#

@frozen kestrel What is the issue you are facing exactly? What steps are you doing to import the scenes?

frozen kestrel
#

Never mind I realized I asked in the wrong discord. But on that same note I seem to be struggling to get my notifications and such from Streamlabs and chatbot to transfer over as well

odd kraken
#

Have you used the import tool in OBS.Live or on the website?

frozen kestrel
#

I think I've done both actually

odd kraken
#

So you have the widgets and alert box in your overlays section and can add them to OBS as Browser source now?

frozen kestrel
#

Uhm I don't think so

odd kraken
#

What import tool did you try to use to import the scenes from StreamLabs to StreamElements?

frozen kestrel
#

The chrome extension is the one that looked like it worked

fiery escarp
#

Hey Guys, i think i found the solution to my problem... It was the Amd media framework... it needed an update too, because of the driver version and the obs version... FML xD

#

@shy mountain Thank you for ur Kindness ^^ See ya

steady lily
#

ok so i X'd out my chat and i dont know how to re open it

#

any one know how to ?

tulip hamlet
#

Click the StreamElements menu at the top

#

See "Chat" in there?

steady lily
#

yea

#

ty

#

lmfao

#

howd i not look ther

spring lava
#

So, im pretty new to streamelements and was setting up all the alerts - and wanted to test them just to see if they match my scene in OBS. but when i emulate any happenings - nothing showes in OBS. Anyone knows what could be wrong?

odd kraken
#

Check the checkbox next to the emulate bell.

spring lava
#

omg, feeling dumb

#

But, im just getting the sound now...no animation,

odd kraken
#

Is the alert coming up with animation in the editor?

spring lava
#

Yes

odd kraken
#

Have you set the browser source with the alert above all the other souces in OBS?

spring lava
#

yes

#

So it's kinda strange

odd kraken
#

Clear the browser source cache please.

spring lava
#

And boom, pasted in again - works like a charm

#

is that a normal problem, should i test my alerts everytime before i go live?

odd kraken
#

No. You should be good. If you are experiencing issues, come back here.