#helpdesk-selive
1 messages · Page 27 of 1
Nothing happens
did you start OBS after you ran that?
Now i did, and still white

Again it just logs me in and then we are back with the blank background
restart PC just in case now?
Well we will have to wait for the devs to fix this 
OBS is missing the custom transition option
@azure crypt For the best OBS support, please join their Official Discord @ discord.gg/obsproject
well I have streamelements obs installed not default obs the default one has the option
Our plugin only adds to OBS Studio.
Activity feed, MR and another chat window.
We do not touch any other features of OBS.
might be a bug but the standard quick launch has the transition option the streamelement quick launch one does not
how can i reload the chat?
same issue as Rag3Rhin0 and was just going to ask if there is a common problems with the latest update
yeah lets push an update quickly please
obviously an issue
back to regular obs in the meantime i guess
i can get it back by pushing the streamelements tab and click on import from other services and when that pops up i just press the do it later x up the top corner to get back to the original setup
thanks, that worked for me
@unique torrent ⤴ looks like someone found a workaround
Need to check, thanks from the tag kite
@warm pewter I have a problem with obslive
its best to just state what your problem is, so the next free support can help you
@merry ember
Okay works, thanks @past stream
Glad to help 😃
You see when I updated the software I opened it and it is all white so I can't see my source or anything
@merry ember get it back by clicking the streamelements tab and click on import from other services and when that pops up i just press the do it later x up the top corner to get back to the original setup
@past stream thanks it worked
@unique torrent The white screen shoul be fixed now. Please try and just restart OBS.
@past stream We have fixed the white screen now potentially
I have a problem.. When I started stream, in OBS.live everything looks normal, but in Twitch it was only green screen, i dont know what to do, I really like OBS.live (it was my first time, before I was using normal OBS)
I was gonna say to visit the OBS discord about this
@rugged quail For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Awesome. Ill check it out in a bit :)
Hello. Im looking for help and my problem is: Songrequests. The music gets playd twice with like a .5sec offset as soon as i want to show the video on stream while playin it. and i only have 1 widget for it. /im in voice looking for backup
@humble whale You're only using Media Request on OBS.Live right? You don't have the Media Request Webpage / Ground Control open?
Have you tried on OBS.Studio to sign out of OBS.Live then sign back in?
its the same across all my scenses
ill try it, its been like this for a while
No differance
Its only when i have the video visable on the stream. when its not, its normal
"show on stream" activated = doubble sound
somehow i made the delay bigger, now the offset is like 2seconds
Good afternoon. My brothers and I are starting a Twitch channel, and we would like to be able to share our webcams live on stream. We are in three different locations. There is absolutely no useful information online on how to make this work. Could you help us?
@humble whale Hmm. I'll have to ask internally as I'm sure the Devs are aware but I've been away due to work. Asking rn.
Thank you!
@maiden mason For the best OBS support, please join their Official Discord @ discord.gg/obsproject
@humble whale Try this if it works: pause the video, stop the show on stream - continue the video, then show on stream.
Looking to see if the Double sound will occur this way 
Every time I relaunch obs, widgets/docks move. In this one, activity feed should be chat, and activity fee should span the height to the left of stream information and mixer
Still back to doubble sound
If i turn the volume all the way down while the song is playing. wait for a few seconds then turn it upp again. the delay is as long as i had the volume turned down foor
so i can activly make the delay longer by turning the volume to 0 in OBS
on the songreq volume controll
OH ... and i don't use media request but that keeps popping up
my issue also happens when I keep having to "setup later" as I posted in #helpdesk-twitch
Now i pressed previous song, it plays the song that got requested yesterday. That song has no doubblethingy, but i could still here the "new" song overlappin into the old song. so two songs in one for a few seconds
@dry sphinx I can semi fix the delay. if i spam click on the track time green thing, i can get the two tracks to almost sync. but then when next song starts the delay is back
Hey all, I just updated my SE Live and now the chat box and events box have disappeared and I can't find how to add them back in OBS. Any help appreciated
@humble whale Last option we can try is you can restart OBS. Getting all options passing to the devs 
@glacial thorn On OBS.Studio. Click Streamelements -> Logout -> Sign back in.
@dry sphinx Tryed that a couple of times allready, been fiddeling around for a bunch to find the problem. but the problem is that it plays a youtube songrequest twice basicly at the same time
@dry sphinx and now its playing traks eaven though its paused 

That's some shonky business right there.
Passing info to devs as we speak. 
Thank you @dry sphinx !
politely raises hand

errmagurd! ... for the first time ever it didn't jumble my widgets!
might risk restarting the pc and check again XD
is there any way to move the preview on obs live to a different location? similar to the way you move notifications, chat, scene, controls, etc?
Nope. It's planned (I'm in the OBS team too) but there are some difficulties with Qt so it might take a while for that to happen.
Thanks @steel mural, I'm glad to know I can't. I've been trying to move it for about a month since I moved over from a different platform. Can't wait till I can!
I also hope that this will be the case as soon as possible! 😄
Can anyone tell me why my stream lags? I run the best recommended settings and have a 482 Mbps download and 19+ upload speeds.
@quartz yoke Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.
Ill try
Hey, i need help with something in OBS, i have a transition with sounds and when i play/switch scenes the audio of the transition crackles even tho the sound in the files are fully normal.
@deep birch do i put in this channel or send it to you?
Another thing, after the last update. My activity feed is on a never ending loading loop. I logged out and back in and it continues.
Has anyone else have there stream lag?
What are you streaming from?
just past the link to the log in here
please send a log
^
https://glorp.ninja/obslog?url=https%3A%2F%2Fobsproject.com%2Flogs%2FMhmrqvBFy8ydI9Sl
you have overlaoded your GPU
what are you streaming?
@quartz yoke Since Apex Legends doesn't have optimized GPU drivers yet, it tends to take up all your GPU resources, leaving nothing for OBS. If you're having OBS performance issues, you'll likely need to limit the game somehow. The easiest way to do this is to enable Vsync in the game, or use a frame limiter. You can limit the game to 60fps by adding +fps_max 60 to the game's launch properties in Origin.
https://twitter.com/OBSProject/status/1093974215877951493
If you stream @PlayApex and are having FPS issues with OBS due to a maxed-out GPU, you'll need to reduce GPU usage so that OBS can run as well. The quickest way to do this is to enable Vsync with triple buffering and disable Windows 10 Game Mode. https://t.co/FOPmDyJMNx
473
1347
or you can set it to +fps_max 114
trying to do 1080p on a 970 
i can't figure out how to screen capture (i'm new to obs and twitch).. i found a video from 2016 that helped a little bit and it said to use game capture syphon (which i assume is syphon client) but even after choosing the game from the app drop menu, nothing shows up in the source menu
@quartz yoke also turn off PVT
ok
probably need to lower that preset from quality also, because 970
ok what do you recommend
performance, and you will probably want to lower the output to 720p
ok
after the last update. My activity feed is on a never ending loading loop. I logged out and back in and it continues.
1280x720 Sound good?
@jade surge if its a screen rather than a game capture, you want to add a display capture in your sources
So hey guys! I have a problem with noises! I have a mechanical Blue switches keyboard and it's so fking loud! So i want to get it out from the stream! i HAVE Auna mic 900b Led microphone! Can you give me some tip how i do it?
that worked thanks!
np 👍
ok thank you
@polar basin For the best OBS support, please join their Official Discord @ discord.gg/obsproject
I figured my issue out!
ok so now how do i go live? i've used my phone before and there's just a button but i can't find it on my dashboard settings on desktop
if it matters i'm currently trying to do a test stream
you click the button that says start streaming in OBS
i did
@polar basin your mic is a condenser, so you need to set it up (if you havent already) with the pickup facing up. the other thing you can do is add a noise gate to the mic filters. HOWEVER there isnt much that can be done if the keys are that loud when you talk as the noise gate is already open for your voice
have you set up your streaming service and stream key in obs?
yes
@warm pewter @plain sonnet Thank you guys again 
service is twitch
Its running fine now
np 👍
and i did my stream key + ?bandwidthtest=true
did you put a space between the ?bandwidthtest and your stream key?
no
hmmmm
what i would say, as a quick test to see if you can stream, is to take out the ?bandwidthtest=true and stream for about 2 seconds. as soon as you see your stream appear in video preview click stop streaming
then you can go back to get the bandwidth test to work
ok that worked thanks again!
np 👍
If I browsed off of the Chat, how can i get my Chat window to just reset to only showing the Chat like it did when i first installed Obs Live?
Log out and log back in.
Thank you! ❤
Hey, just installed streamelements live. It removed the stats counter from my obs and i cant seem to find it again, (https://gyazo.com/5adb4310fb9b666a9ce83e4e0697f50e) this one
any1?
@signal fjord Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.
i got i9 9900k
@signal fjord Please keep questions in one channel, thank you.
Run OBS as administrator, turn the game DVR off in Windows & turn Browser Hardware acceleration off in OBS
also turn off PVT in obs encoder
okay i will try that now
it did not work
still drops to 13 fps while in gmae
game*
If you're referring to Apex
@signal fjord Since Apex Legends doesn't have optimized GPU drivers yet, it tends to take up all your GPU resources, leaving nothing for OBS. If you're having OBS performance issues, you'll likely need to limit the game somehow. The easiest way to do this is to enable Vsync in the game, or use a frame limiter. You can limit the game to 60fps by adding +fps_max 60 to the game's launch properties in Origin.
https://twitter.com/OBSProject/status/1093974215877951493
If you stream @PlayApex and are having FPS issues with OBS due to a maxed-out GPU, you'll need to reduce GPU usage so that OBS can run as well. The quickest way to do this is to enable Vsync with triple buffering and disable Windows 10 Game Mode. https://t.co/FOPmDyJMNx
473
1347
but it does the same for wow 😦
but it works fine if i play wow with max 60 fps
but i want to stream and play with higher 😦
@dry sphinx how to disable broswer hardware acceleration in obS? cant find it 😃
@signal fjord Have you tried Streaming with Nvenc? Looks like your CPU is not handling the load 
but i assume a i9-9900k should handle it if my i5-6600k did xD
You were using an i5-6600k with bitrate 5000 + 1920x1080 canvas?
yep
worked perfect
60fps on both apex and wow
and both game ran in 150fps
so dont know what screwed it over
@crude pecan OBS Settings -> Advanced
Thanks!
How do I see my current amount of viewers in OBS Live? I lost that menu when I installed the plugin
Click the burger menu on the top left of the Activity Feed -> Stream Settings -> Enable Viewer count.
Wow thanks, im so blind, even searched for this for like 15 min.. Hehe
hello I have a question about my OBS dropping Frames like crazy. I am a Twitch streamer and during my OBS steam today, I dropped over 2000 FPS. It has been occuring since the update of OBS and Twitch. Any Ideas
At this point as well I would recommend the OBS Discord @signal fjord as it is not related to OBS.Live plugin as it being something going on with the hardware 
!obshelp
For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Same would apply to that as well ^
I am on phone with my internet provider right now, and it seems the my connection is fune
@dry sphinx thx for sick fast support, have a good night
Hey, is there an easy way to record the vod while I'm streaming and does it affect my computers performance?
Are you using a GTX/RTX Video Card?
NVIDIA GTX 970
You could use Shadowplay to record while you're streaming. It won't show overlay/alerts notifications but it's something if you wanna record instead of downloading the vod directly from Twitch.
True that's an option, especially because I don't have access to my vods yet 😛
I do it that way cause quality purposes.
You do need the Geforce Experience for that though, right?
Yes you do unfortunately 
FeelsBadMan
Thanks anyways 😃 this is the kind of support modern companys need instead of waiting 2 hours in a hotline
Not a fan of it but Shadowplay quality is way better than downloading a Twitch clip quality / highlight 
No problem

Not an affiliate yet anyways, so i cant download them 😄
@dry sphinx works like a charm. thanks again!
Awesome!
glad it’s working.
so uh I clicked a link in my obs live chat and it changed my chat window
so I can't actually see my chat. Any suggestions?
Log out and log back in using the StreamElements menu at the top.
@tulip hamlet thank you!
Log out and log back in using the StreamElements menu at the top.
Is the mediaplayer broken mines not loading?
Yep, see the helpdesk-youtube channel
Can confirm, 500 internal error
YouTube is having server issues right now so mediarequest is down until they are able to handle those issues.
Hi. Small question, does anyone know why my StreamDeck is not picking up OBS?
@split gazelle Use the streamdeck installer to repair the files in your OBS program folder https://www.elgato.com/en/gaming/downloads
So Im getting upwards of 800mbps download speeds right now but for some reason in OBS while im live the connection square is red, my ethernet cord is plugged in all the way in my computer and the modem. any help??
Download speed has nothing to do with streaming. It's upload speed you care about.
44mbps
Media Requests are no longer playing on stream for me, ive ran as administrator, re did the stream overlay with the media player and it just refuses to play, says i have no overlays with Media Player on it
@merry cargo YouTube is having server issues right now so mediarequest will be broken until they get it under control
thank you!
my kb/s keeps dropping to very low numbers any help?
Contact your isp regarding your upload, try changing twitch servers, ???
Its not a streamelements issue so this isnt the best place to ask
i figured it was sorry
I'm new to all this, is there a page that will tell me the command for music request? Not sure if im in the right area...
Thank you much! 👌
Has the Devs sorted the issue of the OBSLive application where they said could be interfering with stream deck ? because im still getting error when i shut down pc
Are you talking about this?
yes
Devs have left a note on the task that the error message was sent to Elgato.
So that means we will work it out with Elgato on why this is happening.
ok thanks
Hello, I've updated my obslive and now my activity feed is forever loading, I've tried reinstalling, relogging obslive and nothing has work please help ❤
I see that you are also streaming.
LUL yeah XD
I would like to suggest to restart OBS as admin, but if you are streaming I guess that would be out of hte question.
i can stop idc anymore 😛
it is as admin
i force admin now cause of various problems
I would suggest to check your filters on the activity feed
if they are set to show everything.
idk what i did, i just kinda clicked the filter button a few times and changed text sizes and it loaded but thanks for the help ❤ ❤ ❤
You refreshed the filter for the activity feed.
You are not right, but also not wrong as well 
Hey, I am new to ObsLive and there are many things to like. But a few things aren't really clear to me. I am using one of the overlays which I edited a little to how I need them to be but I cant seem to get curtain elements to behave like I want them to behave.
Scrolling Text for example is one of them:
it does not seem to be continues and leaves an open area before it starts again, how can i make it so that it is one solid scroll?
i kinda dont see the text box
but t depends what you have put in in the text field
its on the right it is scrolling in from right to left
if there is a lot of space and the text area is not proportioned right this can happen
no there is no space at all
but the tekst scrolls entirely first before it starts again from the right
then its proportioned wrong I guesse or its just not enough text
what is the text in question?
The text in question is:
COMPUTER SPECS - MOBO: GiBy Z370 AORUS Gaming 3 - Case: NZXT H700 Window Black - PSU: RM750x 750 Watt 80 PLUS - CPU: Intel Core i7-8700K 4700GHz - Cooling: NZXT Kraken X62 Liquid Cooler - GPU: MSI 11GB D5X GTX 1080 ti Gaming X 11G - RAM: 4x Corsair Vengeance LPX 8 GB DDR4 -
well thats a long as text that really shouldnt be a problem
so you say it runs through in its entierty and then it pauses
and starts a new
and you dont want the pause
the thing is that before it starts again the text is scrolled out entirely, leaving it empty for that duration. I do not want it to pause like you mention just like you would do it in OBS
so I am looking for a way to make it link up with the end strait away but I cant find any solution to it
hmmm maybe some simple CSS could help you
maybe if @pallid parrot is arround he could probably easily find a solution to just have your text scrolling infinitly
sadly I am super bad with coding/css
@twilit venture this needs to happen within the editor of stream elements, I know how to do it in obs but i do not have the graphics from the theme I am using
I mean the graphics that are being used are two separate gifs in the editor i think where the text is scrolling in between
ah
actually this is the only issue that i have right now I just fixed the other issue that i had myself just now
Hi.
I think that image is not part of widget, it is just a background to that
But it is possible to do "infinite marquee" as custom widget
I am preparing something for you, hold on 3 more minutes
thanks
Create a new Custom Widget, and copy text to each tab of editor:
HTML:
<link href="https://fonts.googleapis.com/css?family={{fontName}}:400,{{fontWeight}}" rel="stylesheet">
<div id="maindiv">
<div id="div1">
{userInput}
</div>
<div id="div2">
{userInput}
</div>
</div>
CSS:
#maindiv{
font-family: '{{fontName}}', sans-serif;
color: {{fontColor}};
font-size: {{fontSize}}px;
font-weight: {{fontWeight}};
text-align:{{textAlign}};
-webkit-text-stroke-width: {{strokeSize}}px;
-webkit-text-stroke-color: {{strokeColor}};
overflow: hidden;
white-space: nowrap;
}
#div1 {
display: inline-block;
min-width:100%;
animation: marquee 10s linear infinite;
}
#div2 {
display: inline-block;
min-width:100%;
animation: marquee2 10s linear infinite;
animation-delay: calc(10s/2);
}
@keyframes marquee {
from {
transform: translateX(100%);
}
to {
transform: translateX(-100%);
}
}
@keyframes marquee2 {
from {
transform: translateX(0%);
}
to {
transform: translateX(-200%);
}
}
FIELDS:
{
"userInput": {
"type": "text",
"label": "Text to display",
"value": "Hello there!"
},
"animationTime": {
"type": "number",
"label": "Animation Time (s)",
"value": 10
},
"fontName": {
"type": "text",
"label": "Font name",
"value": "Montserrat"
},
"fontSize": {
"type": "number",
"label": "Font size",
"value": 24
},
"fontWeight": {
"label": "Font Weight",
"type": "dropdown",
"value": "400",
"options": {
"100": "Thin (100)",
"300": "Light (300)",
"400": "Regular (400)",
"500": "Medium (500)",
"700": "Bold (700)",
"900": "Black (900)"
}
},
"fontColor": {
"type": "colorpicker",
"label": "Font Color",
"value": "rgba(255,255,255,1)"
},
"strokeColor": {
"type": "colorpicker",
"label": "Stroke Color",
"value": "rgba(255,0,0,0)"
},
"strokeSize": {
"type": "number",
"label": "Stroke size",
"value": 2
}
}
I think I just pasted a ton of text here....
@mortal bone ⤴
this is my first time in to this and i am looking it all up but there are many widgets
Custom widget is at the very end of "Labels", jsut before "Static"
Yup. This one
Then click "Open Editor" in left panel and copy each block there, remember to clear "JS Tab" as we are not using it
ok it is empty
hello there
i think it seems to work
I am only trying to find a way to slow it down 😄
I think it's this section in the css
@pallid parrot it works but i cant seem to be able to slow it down
it might, it is 10 at default
but no matter how much a lower it it still goes fast\
Ohh. My fault
#maindiv{
font-family: '{{fontName}}', sans-serif;
color: {{fontColor}};
font-size: {{fontSize}}px;
font-weight: {{fontWeight}};
text-align:{{textAlign}};
-webkit-text-stroke-width: {{strokeSize}}px;
-webkit-text-stroke-color: {{strokeColor}};
overflow: hidden;
white-space: nowrap;
}
#div1 {
display: inline-block;
min-width:100%;
animation: marquee {animationTime}s linear infinite;
}
#div2 {
display: inline-block;
min-width:100%;
animation: marquee2 {animationTime}s linear infinite;
animation-delay: calc({animationTime}s/2);
}
@keyframes marquee {
from {
transform: translateX(100%);
}
to {
transform: translateX(-100%);
}
}
@keyframes marquee2 {
from {
transform: translateX(0%);
}
to {
transform: translateX(-200%);
}
}
ok i cant post links so it seems
This is proper CSS
ok ill insert this one then
@pallid parrot at 0 it stops now at 1 it still goes rather fast if you look up my twitch channel LiquidHQ you will clearly see it live now
Yup. This is "animation time" the lower value the faster it goes
so the higher i set it the slower it goes?
Yup
yup it works
Glad we could help 😉
And Kiwa summoned me with a magic tagging 😉
so also thanks to @twilit venture ofcourse
yeah well i am surely no code expert
Hey, does anyone know if I can somehow include my overlay & especially my webcam into Shadowplay recordings or would I have to use a different way to record those?
Shadowplay was nVidia's thing right?
yee
I think Shadowplay directly 'extracts' the rendered game from your GPU memory 
or so at least thats how I heard it works, as it clips your glory kills or something like that, but gets past video
Long story short: You can't use overlays with Shadowplay. That's the reason why OBS exists. Also this the help channel for OBS live so we can't really help you with Shadowplay
Anyone else having issues with obs.live not giving the update prompts to update to v23?
Hello, trying to update obs live to latest version... getting "error opening file for writing - bugsplat64.dll" OBS ran as admin. any help?
I been asking this question but still haven't gotten an answer am trying to do a custom command for the bot that would allow me to display a video file or image file when the command is entered in the chat how can I make this possible?
@azure crypt
Hey guys. Since you helped me out so nicely the other day (thanks again) I thought I'd ask another question. I have a 1440p monitor and my stream is 1080p. I could now either 1. Use 1440p as my canvas resolution and choose 1080p as my scaled output or 2. Use a 1080p canvas and manually scale down the 1440p Game Capture in the Scene Editor. I feel like option 2 would give me more freedom to use pre-existing overlay elements (which are mostly 1080p) or implement an Elgato Game Capture (mine is also 1080p max). Are there any up or downsides to either option on the technical / performance side you might know from experience? Thanks so much for your advice.
option one cost a little more CPU
cost a little more GPU
no idea about that capture card stuff or what you lan on doing with it :)
I would go with option 2 since our overlays are all 1080p
Why is the website giving the version of v19 not v23? also once i download it i go to check for updates and it says there is none
@raw garnet you catched the version that had a bug with auto-update
secure profiles and scenes, reinstall obs
ok
once done, you can install OBS.Live on top, since we provide the plugin and not OBS itself.
@raw garnet v19 is what obslive is. Obs stusio version that comes with our installer is 21.1.2 which has a workimg updater
Click Help and tehn check dor updates
derp. yeah OBS.Live has it's own version
I tried check for updates and it said there wasn't any
I'm trying what @nova scaffold said and see what happens
Then go to obs studio website and get the latest version there
and OBS Studio version is on the top
That worked, cheers! @nova scaffold and @shy mountain ❤
Hii, how do I change the chat from frankerfaceZ to bettertwitchtv? the emote alignment from frankerface is better but it won't show the bettertwitchtv (gif) emotes 
@plain sonnet yes but how do I actually do it?
Oh ok thnx ^^
Help please my Stream is lagging....what are the best settings for me?
Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.
Anyone help with why my mixer is completely blank in obs?
@mighty apex For the best OBS support, please join their Official Discord @ discord.gg/obsproject
It is in Streamelements obs
OBS.Live is a plugin.
⤴
There is no such thing as Streamelements OBS. @mighty apex
@Abussell23#7455 however, you could also make sure you have default audio devices configured. It would be blank unless you manually added input audio sources, or just defined default audio sources in settings
Ah he left the server. Goodbye!
Hello, it's been two days since I reported that the latest OBSLive doesn't work for me, showing a white screen instead of the panels. Any solutions?
Have you tried to restart OBS @snow pecan ? As a hotfix was pushed yesterday which should have fixed the white screen hopefully
I turn my pc off every day and there were no updates for me.
I even reinstalled obslive today.
I see. Let me see if I can ask a dev/staff to see what else would need to be done. As I was only told of a hotfix
Have you tried this yet @snow pecan ?
It doesn't work.
I'm having problems with obs.live with skipped frames etc, can anyone help me?
This is my last stream log:
The prompt for do it later doesn't even show up.
@raw barn I already shared a link for you in #helpdesk-twitch
I'll go run some errands and I'll check with you guys when I'm back. Thanks. 👍
Log out of OBS Live using the Streamelements drop-down in OBS, then log back in
Is it possible to undo something in editor ctrl+z type of thing
Answered in #general-chat
HI. I have been having major lag issues in my streams since saterday/sunday with frames being missed and skipped and its making them unwatchable here is the last logs https://obsproject.com/logs/G5GTr-MLWb78mc7D
Here is an analysis of you logfile with tipps how to solve issues: https://glorp.ninja/obslog?url=https%3A%2F%2Fobsproject.com%2Flogs%2FG5GTr-MLWb78mc7D
will have a look thanks
I know you can add a delay to OBS, does anyone know of a way to set up a dump button, so in the event someone on my stream says something bad I can hit a hot key to cut out X of the last seconds of stream?
In radio stations this is often referred to as a dump button. I'm wondering if OBS has some kind of support for this.
@lean maple For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Thank you!
@dry sphinx I'm back. Just to be sure I reinstalled obs studio and the live plugin one more time. Nothing.
i have had a look and i will make some changes. but i dont understand why it is only affecting me now after a obs live update on sunday. i was off all last week and streamed most days with no issues
turn off PVT and look_ahead in the new obs encoder settings
thanks tadpole i will try that
Hi there! I can't seem to install OBS Live.
I get this error.
Is this an issue with the new version of OBS?
I think I figured it out. Thanks anyway. 😛
What did you do to fix it?
I restarted my PC. 😆
I dont have a sources tab what do I do
What OBS.Studio version are you using?
OBS live
You can see the OBS Studio version on the top left in OBS.
I think I am mental, so I have to be in OBS studio?
If you dont see sources, go into view > dock > sources
if that is already checked, then you are already displaying the sources dock
If you dont know how to use OBS, look at some guides https://www.obs.live/articles
okay I got it the tab wasnt gonna show up until I did the thing you told me to do thanks
okay so me again how do I actually get video
Such as streaming the game you're playing?
You need to add the Game Capture source for the game you want to stream.
go into view > dock >
I dont see it there
how would I go about doing that
view on the tool bar on the top left corner of the screen then hit dock
yeah there's no stream info option
The mods seem really busy
You rightclick in sources > click on add > Game Capture
It should work with the automatic fullscreen application option but if it doesn't, choose the game that you want to stream manually
so how would I get the overlay back when I added the game capture thing it got rid of my overlay
added sources and for the first time it will not size right and im not sure how to fix, never ran into this issue before
@unkempt spade To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
thank you
@iron ice It's layer based so you have to move it under your overlay in the sources
yup I got it we good thanks
@olive prairie In OBS you can go to -> settings -> stream -> disconnect -> connect account. After that the panels are back.
You might have to do this after every restart or profile change of OBS. We are working on a fix.
hi guys.. do you know why some viewers can request a song? but others cant?
Do you have the dafaultcommand !songrequest set to a higher user level?
Hi all im trying to use obs.live streamelements and on my stream im lagging really badly but when i use streamlabsobs i have 0 laggs and streaming on 180 fps and i use same settings as one for the other
are you using the same encoders on both?
yes
"BACK" button stucked... I can't back
Hi folks, sorry to bother you all. I have a follower alert image i'd like to use in my stream, is there a way to let me place the followers name inside that image when using the overlay editor? The text is below by default.
You can adjust the positioning in the advanced text options.
Put a negative number in the top margin to adjust upwards.
Perfect, thank you. I'll have a look.
@gloomy vessel Can you hit the reload button at the top of the activity feed window?
so i guess no one can help me with my lagging issue
@ocean mango Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.
@odd kraken yep, same problem... I have to restart the program in order to fix it.
You can try to log out of OBS Live, using StreamElements on top > Log out. Then log back in again. This can be done while being Live. Just the chat will be cleared.
Take a look at this analysis and try the solutions provided: https://glorp.ninja/obslog?url=https%3A%2F%2Fobsproject.com%2Flogs%2FlnqlCZsCWf2RL6HK
ok, thanks
i placed my log with the lagg issue ???
The link Benno posted was for you.
ahh i see
andi have one last question when i play mediashare i hear the played song in double is that normal?
@ocean mango Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
still not working i hear the played song in double
You have to apply this setting to every source with an overlay in OBS. Also please check if you don't have any overlay open in any editor which gives out sound.
Are you using a StreamElements alertbox?
Hey so I have an issue that has happened over and over with OBS Live if someone can help.
it seems whenever I try to install OBSL, it reads a file as a trojan, and prevents the instillation all together. I am getting my link from the website, but this still happens. I am not sure what to do..
Webroot SecureAnywhere?
yeah
Yeah, we know. They're flagging a false positive for some reason.
We check all of our versions against virustotal.com.
I've been using OBS for a good while now, and was kinda shocked, so I didn't believe it, finally found this discord so I figured I'd chack here
i can't really find a way arorund it though..
It flags it as a Trojan and denies the install, and then removes all files.
what is the best way to get around this so I can utilize OBSL?
I'm not too familiar with Webroot SecureAnywhere.
Can you temporarily disable it, or whitelist?
I'll do some digging and check.
I'll let you knwo what I do for future reference too
ok so what I did was go into the "PC Security" settings wheel, and went to the "Block/Allow files" and found the specific file it was denying. Once found, instead of having it on "Block" I just put it to "monitor" and it prompted me to allow the file. Once I said yes it went smoothly and downloaded and launched right away.
@odd kraken how do i set the commend !SR to a higher user lvl? I dont think so. Because everyone can use it, except for some folks, can you mention me, so i can get the notification? Thats why i didnt reply fast enough lol sorry
@radiant cosmos You can edit the command level usage from the default command list.
Hey, just downloaded obslive. When it opens, it gets a popup asking me to update. I click update now, give it permissions and it just sits on waiting for obs to close. It has already closed (checked task manager). I have tried running as admin as well.
Are you getting the update prompt every time you start OBS?
yes. Since downloading it.
Hi all, my alert sounds are suddenly on a very high volume level, I did not change the alert volume itself within the editor, and the browser source within the windows volume mixer says "Streamelements" with the chrome icon, but no sound comes trough it, even though the stream and I can hear it.
@astral rover I would suggest to not allow it to update, but send in a report, via the "report issue" button in the "Streamelements" section
and describing what exactly you did. Installing the plugin with 21.1.2 obs or if you had OBS 23.0.1
anything else if it happened before getting the update prompt everytime
and to mention my name and "QA/Dan"
I will get our QA to look over the report.
@sullen dome What do you mean "Streamelements" with the chrome icon? You are using OBS right?
@shy mountain yes, I can make a screenshot real quick
That means you have something from ourdashboard open on your chrome if you see that.
in the volume mixer
Yes, the editor
if you hear the alerts double, then i assume you have the editor and obs open at the same time
Well close the editor and the sound won't be double/louder

Did you just assume my dumbness?! Kappa
I know that but the volume is just LOUD out of nowhere
HIS ON TO ME! RUUU!N 
xD
Clear cache of the browser sources
he's
I didn't change the widget volume, yet suddenly when I started streaming someone followed and the alert was like 😮
the volume mixer with our name and chrome icon indicates that its the browser, not OBS.
the browser has no sound when the alert is playing
@plain sonnet heck off


@sullen dome Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page
rephrasing
@shy mountain I restarted my pc to see if error would continue and it hasn't. But I can still do that up if you would like?
which overlay?

he's on to you 😂
hahahah
runs
screams
he's on everyone 🤤
Those are not mine!! 
I work for SE so I got admin rights...ya dig? or I might be a hackerman 
It is XD
They are mine, I even inserted the monkaS emote to make sure you understand it was sarcasm


if it was with a kappa I would understand it as sarcasm

makes me rethink my life with that sentence 
so wait, hol' up.
is this on every scene that is super loud then? 

its seems like a good volume in the editor
are you sure your headphones aren't turned up? 
congrats on 500 and that lewd donation 😂
wait that alert sounded a bit too loud 
What if my cam was in the overlay
unless we've made it possible and I missed it on Monday's meme meeting 
hahah
I can login to your meetings aswell btw
I like the new languages youre implementing
xD
if we were able to do that, I'm sure you would change nick to STALKEDONLINE
hahah 100%
😄
So yeah, i heard the alert volume in the overlay editor.
If I do that do you hear it 
that was 100% on your sub volume
nahhh BLAST IT
Can't its 2:50PM - neighboor sleepings 
Anyway back to the issue at hand
ye so its loud in obs aswell
So either lower your headphones or lower the volume in the alerts
or get audacity and lowet the volume of the songs them selves 
I've had it set up right, now its too loud suddenly
Can't you like do it with 1 press on a button for all of my layouts for the alert widget xd
Like 10 % or something
for every alert
Hey, so if I run the import from StreamLabs on the OBS.Live client, where do the overlays go?
Oh, the following issue known already?: When rebooting obs you have to login with your custom bot account again
It doesnt save for me
in OBS.Live, StreamElements > Import from other services
Custom bot issue - yes - know
Ok good just wait for the fix then 😉
or is that only alerts?
@sullen dome the alert question - no 
@astral rover That opens a page for our import tools
you get our SL import extension for chrome
make sure you are logged into SL dashboard and our dashboard
use the exention
and presto - new overlay in "My overlays"
with your imported alert box from SL
@shy mountain xd ok busy already 😛
Ohhh. Thanks.
hahah
hackermans always type really fast 
Why not both! 
I've also heard you get free SE merch when hitting 500 followers @shy mountain

oof
its purple as our theme 
haha
SE merch for support heroes when? 

Rainbow Six Siege twitter be like ^^
You can create a store item as stream perk for this, add the stream store redemption siwdget to your scene and create a custom command to trigger the gif and sound.
How do I set it so they don't have to type in "redeem" script? @odd kraken
You can create a custom command with the variable $(redeem <itemname>)
Where do I put that variable? @odd kraken
Thank you!
One more question...is there away to set it so that in the chat it does not say that I redeemed the gif? @odd kraken
On the right in chat
In the Modules settings > Chat alerts > Redemptions.
I have an issue with the data, "latest subscriber" says "dot" and latest tip is not latest tip (imported from streamlabs)
Fixed latest subscriber but latest tip is not correct.
@stuck spruce You can place a "latest tip" right here: https://streamelements.com/dashboard/session in the labels
Don't forget to click save afterwards.
Whats the default resolution you need for the webcam so that it fits in the border with out stretching it out?
I think it is 16 to 9.
Is it normal that you can only see BTTV emotes in the OBS Live chat, and not BTTV gifs anymore?
hi!
I've set my media request overlay to both free and paid requests, but it won't allow for free requests, and i can lower the minimum amount in thhe tipping menu below 1.
Can someone tell me how to fix it?
I am live streaming switching from SLOBS to OBS.Live, Wish me luck! I may have to ask questions in here from time to time as I make the switch.
Because Media request plays through OBS I downloaded the Ground Control so the audio would be separate, however Ground Control keeps telling me...
Any idea where it might be open at?
Question: I downloaded the Stream Elements plugin for Elgato Stream Deck but when I attempt to drag a scene over from the StreamElements OBS.Live header it keeps saying "Please launch OBS Studio"
I have tried exiting and restarting Stream Deck and OBS.Live multiple times without success. Any ideas?
Does anyone happen to be around?
@slim lynx You closed the browser and don't use the MR in OBS.Live? Then try to select "Use here"
@odd kraken Even though I have shut off the MR in OBS.Live, is it still running in the background? The reason i ask is I do not have it open in a browser
This should not be the case any more, so I think when you close the MR in OBS.Live you can control it through your Ground control.
Yeah, looks like it might be borked. I was hearing music VERY loudly through my headphones, and when I activated MR in OBS.Live it very backwardsly transferred control to Ground Control then popped up that same box saying that something else had control.
Any ideas on the Elgato Stream Deck problem?
technical question is the new nvenc coder better comparted to x264 i am using an 8700k and gpu 1080 ?
compared*
@sly hamlet For the best OBS support, please join their Official Discord @ discord.gg/obsproject
@slim lynx I am not familiar with the setup of an elgato StreamDeck. But we had people reporting problems with it. The devs of the StreamDeck are aware of this issue I think.
@slim lynx
There is an known issue with the Stream Panels from the dashboard. We are working on a fix.
You can try to log out of OBS Live, using StreamElements on top > Log out. Then log back in again. This can be done while being Live. Just the chat will be cleared.
@slim lynx
Another idea to get the statistic back, is to go to Settings > Stream > Disconnect account, and connect it again. After that the windows will show back up.
We are working on a fix for that.
At the moment after every restart and profile switch you have to do this workaround to get the panels back. We are working on a fix for this.
@slim lynx
In OBS you can go to -> settings -> stream -> disconnect -> connect account. After that the panels and the chat box should be back. If not, you can activate one via StreamElements > Chat and the other one View > Dock > Chat
You might have to do this after every restart or profile change of OBS. We are working on a fix.
What OBS Studio version are you using?
OBS 23.0.1 64 bit
ok. this is the newest one, just wanted to make sure. Think you then have to restart your stream to get the disconnect button in the settings. Sorry for that.
You can change the spam filters of StreamElements here: https://streamelements.com/dashboard/bot/filters
No there is not. You can use the search feature to find a command in the custom command list.
@slim lynx Here is the StreamElements Ideas Board: https://strms.net/ideas
@slim lynx You have got two commands responding to !time:
@slim lynx
Custom fonts
Steps:
- Install the font on the streaming PC or choose a pre-installed windows font.
- In the overlay widget settings, select Text Settings
- Enable Custom Font
- Type the name of the font as it appears in the windows font directory (This is usually C:\Windows\Fonts)
Note: After installing fonts, the browser and OBS must be restarted for the font to appear.
@slim lynx To invite managers to your dashboard, Click on your Channel Name at the top of the dashboard and scroll down to Settings. Click the drop down arrow to expand your channel managers and then create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control) Check this video out for more help: https://youtu.be/zl_h-ttZDF0
My custom bot keeps losing session every time I go to stream.. but it only started doing it recently
any idea why this might be?
This is a known bug. We are working on a fix.
This may not be the right place to ask, if it isn’t can you direct me to the right place; I have an old PC with an AMD FX 6300 cpu. Can I stream 720p at 60fps with it in a dedicated stream pc?
@hallow stump For the best OBS support, please join their Official Discord @ discord.gg/obsproject
@slim lynx Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
To the staff of SE.....
I have spent a few days frustratingly attempting to switch years worth of Streaming admin type stuff from StreamLabs to Stream Elements and decided to cut my losses and stick where I was when @odd kraken was kind enough to answer a single question for me. That single question turned into MANY hours with hundreds of questions, all answered by Benno.
Without their help, I would have easily called it quits...but after MANY hours I am happy to say that I have StreamElements setup and am quite happy. There is no way I would have done it without Benno's help and I wanted to make sure you guys knew that they are why you have a new supporter.
Thanks SO MUCH @odd kraken !
Is there a way to reset the chat on OBS Live to my chat after I've raided someone without closing OBS Live?
Log out and log back in using the menu at the top. Won't interrupt the stream.
Or anything, really.
does the obs live allow me to connect with my youtube Instead of twitch?
Not at this time.
ok thanks you
With the latest update to obs.live I am getting an error that the obslive-sdplugin.exe "application was unable to start correctly". Not the full error, hard to catch as it is only on shutdown, and will show up even when I havent started obs at all during the session. Wondering if anyone has any ideas. obs.live appears to be working fine otherwise
im having issues with obs live missing frames, even when im not streaming it still has massive frame drops and my pc never had a problem with it before, any ideas?
Is media request suppose to reset the backup queue after opening/closing? Each time I stream it starts from the beginning again.
Yes, that's expected behavior.
Alright
ok i have obs live installed and logged everything in witch twitch account, but now I try to sign everything out and login with a different account but when i do the activity feed and media request widgets in obs live are still logged into my old account and no way to log them out. how?
@spiral marten How are you logging out and back in?
Is there a way when you have a Media request that widget set up and you move to another scene that it doesn make it sound like it echo?
@mental forge Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
Other thing you can do is, make the media widget in its own overlay and just add that to 1 scene
then just copy + paste reference of the source from one scene to the the other.
Ok let try it this way, When I have it on Media request in the "Dock," sounds fine. When i show it to Stream i hear the echo. I have applied those settings.
You have most likely not on all overlays/sources, if you still hear double sound.
The "interact" option for a browser source should allow me to click on things and input text via the keyboard, right?
Interact option for browser source?
yeah, it does that for me too, the name implies I can interact with the page
I'm trying to capture parts of multiple web pages but I need to sign in first.
@shy mountain Thanks. Also as a side note if your in studio mode and have both scenes with media request it will cause it to echo
Well, yes, it will ⤴
Or is this something I should try to poke at the OBS discord?
@gaunt citrus If its a website/page that has interaction in it - sure it will work.
But this is a feature i was not aware existed, which just solved me an issue that I had couple of months ago
ok, because I can't click anything or enter text in the interact window
Try using tab
At this point if you are not trying to interact with our overlays, then i would suggest to ask in the OBS discord
@gaunt citrus For the best OBS support, please join their Official Discord @ discord.gg/obsproject
Ok, just wanted to make sure it wasn't limited to just the SE OBS
I'm with OBS.Live and I can interact with ease on with Google as seen above.
I figured out why it wouldn't work for me. I can only interact with the source when it's visible.
Anyone around this morning?
What is your issue?
Morning Benno! Thanks again for the help yesterday.
So this morning I restarted my machine, OBS.Live and Stream Deck and when I attempt to use it with OBS.Live it is still telling me to open OBS Studio even when I have it open.
You are welcome.
This is the solution Elgato provides on their Twitter account:
Stream Deck’s OBS plugin may have gotten lost when you updated to version 23. Please try reinstalling Stream Deck.
The other slight issue I am having is I am still unable to open a 2nd chat widget on OBS.Live or the Stream Information widget. Any ideas?
I will try your suggestion with Elgato.
In OBS you can go to -> settings -> stream -> disconnect -> connect account. After that the panels and the chat box should be back.
You might have to do this every time you switch profiles or you restart OBS. It is a known issue and we are working on a fix.
Sure enoough, that did it! Thanks again.
@odd kraken and SE Staff, I think I figured out the Stream Deck Issue. OBS Studio has "Elgato Remote Control for OBS Studio" listed under tools and OBS.Live version of OBS does not.
Having OBS Studio ONLY open I can see and use Stream Deck, having OBS.Live version of OBS open I cannot use stream deck.
See attached screenshots
We also have Streamdeck integration, which can be downloaded from the Streamdeck app store thingy.
I did indeed download and install the app.
But there is a general issue I think with Streamdeck and OBS that you just need to reinstall the streamdeck software.
and there is another issue our Devs are investigating that affects our integration.
For some reason
Sadly if you look at my earlier snip, when you drag the "scene" from SE over to the stream deck, it shows "Please open OBS Studio" under it and will not work.
When it says that, that means that you need to repair/reinstall the streamdeck software
I have restarted the PC, OBS.Live, Stream Deck and even reinstalled Stream Deck trying to get it to work.
I get it all the time as I constantly reinstall OBS Studio, to a point i stopped reinstalling my streamdeck software
lol
I will give it another shot when i get back from the Doctor. I am doing everything I can to switch to SE, I really am.
@boreal socket Can you give me a screenshot of the MR widget?
Is it possible to stream from one laptop with nvidia 940mx obslive and geforce now? I'm having trouble
It tells me my Playing Queue is empty.
That isn't what my current link is.
thats what i'm seeing from here https://streamelements.com/dashboard/mediarequest/settings
On your account

Hopefully you are rhysraveri 
@quaint finch For the best OBS support, please join their Official Discord @ discord.gg/obsproject
I am, indeed, but I've input a different link on the MR thing itself, does that not save it accurately?
I mean..is it working now? 
It is!

Thank you again!
any way to get BTTV Gifs working in OBS Live chat?
I know it's off by default on a new install of BTTV, so you'd need to enable that in the BTTV options, but you can't access that through OBS Live
@candid olive so, I actually had a bunch of problems with BTTV the other day, and weirdly enough.. it was mostly sorted just by pressing a button for me
if you have this button, press it.. now all BTTV stuff shows fine for me (including gifs) with the exception of the first message recieved when the widget is open (apparently this is something to do with how the chat widget is implemented on the OBS code side of things)
(i'm referring to the button at the bottom, not the emote I also circled, just to be clear 😂 )
@cloud oak thanks - what if I don't have that button 😄
if you don't have that button, the only thing I did in my instance that you might not have done, is I linked my twitch account to OBS studio to take a look at the chat widget, and then switched back to the OBS-live one
guys im having 140-150fps in overwatch while streaming but obs drops to 20-40 and says encoder is overloaded i havent had this problem on win7 it started on win10 like few days ago
anyone knows the solution for it ?
@mellow wharf Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.
@cloud oak legend mate, thanks. using the obs studio chat window instead of the obs live one works perfectly
@mellow wharf Yes, please post your log file in this channel, so we can have a look.
Please try to disable the Windows 10 gaming features: https://obsproject.com/wiki/How-to-disable-Windows-10-Gaming-Features
also, if you're getting 140 fps, are you running on an 144hz monitor or something? you might want to consider frame-limiting the game to the refresh rate of your monitor if not and free up some resources for streaming
no im not running on 144hz monitor but theres still a difference i find 100+ fps way smoother than capped 60 idk 
do you have an i3 processor?
100fps on a 60hz monitor won't look any different than 60fps 🤔
That machine is pretty potato to expect to stream and game on
an i3 isnt really good to use for streaming
you want something i6 upwards (minimum i5)
how can i test out alerts through obs.live
@heady stump To test/emulate alerts, hover over the blue bell at the bottom of the overlay editor. From here you can select the type of event and the amount to test.
well idk on win7 it was fine tbh so it just started on win10 like few days ago it wasnt as good as 10k pc but yeah it was fine alright im gonna test it now
almost forgot I came on here because I also have an issue at the moment
I keep getting this popup every time I shut down my computer (OBS live works fine however)
I have even uninstalled OBS live right now (to reinstall it later.. to fix this) but it's still coming up even when it's uninstalled.. 🤔
It's a problem with the streamdeck. The peeps over there already know about it. It also happens with other plugins from the StreamDeck
VoiceMeeter for example

@odd kraken 👉 💖 thanks disabling gaming features fixed it
@cloud oak also u were right theres no difference idk why i remembered that way 
bigger numbers look better I guess, trick of the mind lol
glad it's working better for you anyway 👍
nah i really remembered that it was smoother than 60
anyways thanks guys for help 
The higher the fps the lower the input latency, there is a reason pros target high frame rates for shooters
how do you add a animated webcam overlay do you do it as a normal image source
It is normally a gif or webm file I think which is uploaded to our overlay system, but I am not 100% sure.
My custom bot account gets disconnected all time. Next time i streama the bot havre bern "disconnected/unlinked". Ant fix?
you use OBS.Live to set the custom bot name?
There is a known issue with the custom bot name being disconnected every time you restart OBS.Live. So atm when using OBS.live you have to set it every time you start OBS.Live. We are working on a fix for this issue.
Ahh alright glad to know tog are aware of it and trying to fix it :) Thanks!
Hello. Just wondering if it's possible to change what browser a link is opened in through the stream chat. Whenever I click a link it opens it an an unknown browser that doesn't even appearf on the task bar
so that's a no on wether someone can help me?
can anyone tell me what audio input or output i need to be using since i now have zero alert sounds and the media request isnt playing either.
@blazing oriole I don't think this is possible atm. But the opened "browser" is based on chromium afaik.
@pale kettle This should be the normal desktop sound.
@cunning aurora
To make support easier, please link your twitch account to your discord account.
As far as I know you can enter a "0" in there, too. And all full currency values, so no 1.50$
no, when you put 0 in there it says the minimum is 1 and you can't click anything else.
I'll screenshot it now
thats the tipping settings, not media request settings, they are different
that is the minimum they can tip
media request settings are different
this is very confusing
it's et to zero.. take me to this page and then won't let me do anything..
is this where it's supposed to go?
I dont follow what you are getting at. The tipping page minimum is the minimum amount someone can tip, it has nothing to do with media request. The minimum amount for a tip request is set in the media request settings. If you have this set to 0, then you just need to include a link where is says "request clip to share with your tip"
that has been set to zero since i originally set it up.
I'll ask a friend to check out what i did wrong
So then there is no problem? I dont follow what you think the problem is
the problem is that people can;t request songs for free when it's set to both. is that the page it's supposed to go to when they want to request music?
because if not, I've clearly done something wrong and don't know how to fix it
thats your tipping page, if they want to just request a song that is not a tip request, they simply use the command in chat !sr <YouTube URL> or !sr song name- artist
as long as you have the viewer requests enabled
okay - that's an answer that makes sense.
Thanks

Hello all
I am setting up my widgets, and trying to add music to my stream. When I play it in obs with the media request feature it is all fine. But as soon as I make it show on my overlay I hear the song double. Anyone that can help me?
@rugged quail Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
Anyone who can help me?
@rugged quail Please look above, what the Bot suggested you.
It is not relevant
If you hear double sound of the MediaRequest, you have msot likely have the source somewhere in the background open or the browser open.
I checked and that's not the case
Also it only happens when I make the video show in the overlay not when I only play it as music.
when testing/using do you have the overlay editor open?
Uhu I think there is issue is 😛
haha, np 👍
im having an issue where when i show media request on stream it echos it
@hearty basalt Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
TTY
hey, so i have this weird problem, i cant go to settings. actually i can but ill probably get cancer from those outdated icons. the official obs discord doesnt seem like they care, are you planning to change them?
What do you mean with outdated icons exactly? What is your issue here exactly?
that the settings icons look like theyre from 1969
OBS.Live is simply a plugin for OBS Studio
if you think these adhere to 1969 design principles, dont know what to tell you, maybe make your own theme
i would if i could, they cant just be found in the directory
You can't change them with a theme
They're hardcoded but new icons are plannedTM
secret information 
awww i really like the current one, you don't have to read because I instantly know what is what because i've used OBS so long, and it's not like you have to sit and stare at them while you stream. don't see the issue
they need a little bit more work but, finally, thanks
I don't see where you got 1969 from, though. I mean this is 1993 and the icons in OBS definitely look better.
atleast these have consistency
and atleast the keyboard icon is an actual keyboard, not a lego build by a 5 year old
even the new one doesnt look like a keyboard
😐
Well... the OBS team didn't make the icons themselves. Those are "flaticons" iirc.
😐 😐 😐

i havent downloaded it yet but, does groundcontrol have anything that obs.live doesnt?
No.
Hey, anyone have any insight into these two issues?
First, my custom bot winds up disconnected every time I close out of OBS and relaunch it, making me go through the process of reconnecting it every time I start up the program. It only started doing this after update before last, but that could be coincidental.
Second, for media request, the "Video Off" button doesn't seem to do anything, as far as I can tell. The player's still there and the video still shows up when toggled off.
Am I doing something wrong in either case?
@grim leaf I had a lot of issues using the new OBS twitch integration (if you use the “connect account” feature) in tandem with OBS.live - could be related. If so, I don’t think it’s been fixed yet.
to the first: This is a known issue. We are working on a fix.
to the second: The video Off is meant for the visual on your stream. It doesn't stop the video in the MR in OBS.Live.
Ah, gotcha. Thank you both.
I think the more important question here is why you were never given the DreamTeam role 😂
It's fiiiiine. (Thank you for that, too!)
Have you guys fixed the uninstall bug yet? I got a stutter when I installed obslive and I can't uninstall it.
That's what I tried before and the uninstall wouldn't complete and all my streamelements browser sources were gone
not gone exactly, they were in obs but they wouldn't work and I couldn't fix them
What would be causing my OBSlive chat feature to not be working?
What do you mean?
i can not enter my own messages nor do any messages i have in my twitch chat show up in the OBS live version of the connected chat
Can you screenshot it?
this is what it shows with the settings icon. is there a way to relink the chat? i recently changed my twitch name could this cause the disconnect?
Log out and log back in with the top menu.
which top menu are you refering too?
The StreamElements menu.
hey guys, im trying a switch from Streamlabs to OBSLive with Streamlements, and having a hard time when it comes to onscreen latest alerts such as latest follower, top tipper ect. I am going through the overlay maker for this and have set up a browser source for which nothing shows. On top of this even though I have imported alerts across things like Top Tipper are displaying "no data" even though on OBS through the streamelements activity feed its picking it up
Your latests look fine.
yes i just got that part working finally
i still cant figure out the top tip area tho, the OBS streamelements is pulling the right info in the filters which i think is Petty Poison at $171.05. the top tipper widget though isnt pulling that info?
Looks like you screwed up your import actually, I'm seeing duplicates.
i ran another import this morning?
Yeah, you're not supposed to run it more than once.
Your revenue history is full of duplicates.
well rip me i was not aware.
i had a lot of issues at the start even getting the import to work
its not critical that i mean streamlabs never recognised petty as the top tipper as it was off different payment names for the two payments which is why umbrafoxx used to show. just though since the activity feed now had petty there the widget would do the same
You should go through and clean up your revenue history.
yeh just working on that now
so thats done- data is still incorrect though for latest tipepr and toptipper. latest i think is pulling from when i was using stream elements a long time ago. is there any fix to these parts?
seems its only pulling it from the actual donation link rather than the import list
I still see a lot of duplicates.
dammit lol ok removed 10 more i think that part is good now
Hey, I'm setting up for a charity event tomorrow and the tiltify alert box keeps going off over and over and over
@modest locust Is this when you switch scenes?
It's whenever I am on a scene with the alert box. I changed up and used a simple alert type as a workaround. I'll try to investigate more before my next event
@modest locust Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
Quick question. For the Super Themes. I use a 1440p monitor. Is there anyway to scale them to my resolution?
Thats a 16:10 right?
Aah no 16:9 - so you can set the overlays to 1440p resolution (tiny pencil next to the name of the overlay in "my overlays") and then get in the overlay
and just adjust the sizes of the widgets.
to match the bigger resolution
Hi all - has anyone had any luck compiling OBS.Live on Mac?
OBS.Live is not supported on Mac.
We do have plans in the future for Mac and Linux.
But no ETA.
That's great to hear official support is coming, however I see that on GitHub that there are some partial instructions to build OBS and obs-browser - but just not 100% complete and something somewhere is breaking for me in the midst of cmake. Wondering if anyone had any experience with that here.
In lieu of an ETA, I figured I'd try following that guide and hopefully was going to seek out the author of said guide
I can ask the devs about this, but I can't guarantee an answer right away. Most likely during the day.
I'd really appreciate that, thank you @shy mountain . From what I can see five users have contributed to the readme, OsirisNL, DDRBoxman, kc5nra, Lange, and zavitax but can't tell who pushed the mac guide initially.











