#helpdesk-selive

1 messages · Page 27 of 1

shy mountain
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go to C -> program files -> Obs-studio -> obs-plugins -> 64bit -> run obs-browser-page.exe

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but make sure you have OBS turned off

unique torrent
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Nothing happens

shy mountain
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did you start OBS after you ran that?

unique torrent
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Now i did, and still white

shy mountain
unique torrent
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Again it just logs me in and then we are back with the blank background

shy mountain
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restart PC just in case now?

unique torrent
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Will do, see you soon

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Still bad news.

shy mountain
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Well we will have to wait for the devs to fix this rooShrug

unique torrent
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Tag me whenever you got somekind of an solution :;)

azure crypt
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OBS is missing the custom transition option

deep birchBOT
azure crypt
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well I have streamelements obs installed not default obs the default one has the option

shy mountain
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Our plugin only adds to OBS Studio.

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Activity feed, MR and another chat window.

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We do not touch any other features of OBS.

azure crypt
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might be a bug but the standard quick launch has the transition option the streamelement quick launch one does not

low grove
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how can i reload the chat?

bold rain
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so the new update bonked it completely

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entire obs window is now just blank white

past stream
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same issue as Rag3Rhin0 and was just going to ask if there is a common problems with the latest update

bold rain
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yeah lets push an update quickly please

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obviously an issue

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back to regular obs in the meantime i guess

past stream
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i can get it back by pushing the streamelements tab and click on import from other services and when that pops up i just press the do it later x up the top corner to get back to the original setup

bold rain
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thanks, that worked for me

warm pewter
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@unique torrent ⤴ looks like someone found a workaround

merry ember
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I need help

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please

unique torrent
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Need to check, thanks from the tag kite

merry ember
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@warm pewter I have a problem with obslive

nova geode
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its best to just state what your problem is, so the next free support can help you

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@merry ember

unique torrent
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Okay works, thanks @past stream

past stream
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Glad to help 😃

merry ember
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You see when I updated the software I opened it and it is all white so I can't see my source or anything

past stream
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@merry ember get it back by clicking the streamelements tab and click on import from other services and when that pops up i just press the do it later x up the top corner to get back to the original setup

merry ember
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@past stream thanks it worked

shy mountain
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@unique torrent The white screen shoul be fixed now. Please try and just restart OBS.

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@past stream We have fixed the white screen now potentially

rugged quail
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I have a problem.. When I started stream, in OBS.live everything looks normal, but in Twitch it was only green screen, i dont know what to do, I really like OBS.live (it was my first time, before I was using normal OBS)

shy mountain
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I was just in your twitch chat.

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as I saw the report you reported.

rugged quail
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Yeah I see.

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😄 Hi.

shy mountain
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I was gonna say to visit the OBS discord about this

deep birchBOT
rugged quail
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Really fast support, I like it.

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Ok. Thanks!

past stream
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Awesome. Ill check it out in a bit :)

humble whale
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Hello. Im looking for help and my problem is: Songrequests. The music gets playd twice with like a .5sec offset as soon as i want to show the video on stream while playin it. and i only have 1 widget for it. /im in voice looking for backup

dry sphinx
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@humble whale You're only using Media Request on OBS.Live right? You don't have the Media Request Webpage / Ground Control open?

humble whale
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Thats correct!

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i have tried to reset the widget in my overlay and such

dry sphinx
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Have you tried on OBS.Studio to sign out of OBS.Live then sign back in?

humble whale
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its the same across all my scenses

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ill try it, its been like this for a while

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No differance

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Its only when i have the video visable on the stream. when its not, its normal

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"show on stream" activated = doubble sound

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somehow i made the delay bigger, now the offset is like 2seconds

maiden mason
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Good afternoon. My brothers and I are starting a Twitch channel, and we would like to be able to share our webcams live on stream. We are in three different locations. There is absolutely no useful information online on how to make this work. Could you help us?

dry sphinx
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@humble whale Hmm. I'll have to ask internally as I'm sure the Devs are aware but I've been away due to work. Asking rn.

humble whale
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Thank you!

deep birchBOT
dry sphinx
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@humble whale Try this if it works: pause the video, stop the show on stream - continue the video, then show on stream.

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Looking to see if the Double sound will occur this way thinkRoll

lost mantle
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Every time I relaunch obs, widgets/docks move. In this one, activity feed should be chat, and activity fee should span the height to the left of stream information and mixer

humble whale
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Still back to doubble sound

humble whale
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If i turn the volume all the way down while the song is playing. wait for a few seconds then turn it upp again. the delay is as long as i had the volume turned down foor

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so i can activly make the delay longer by turning the volume to 0 in OBS

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on the songreq volume controll

lost mantle
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OH ... and i don't use media request but that keeps popping up

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my issue also happens when I keep having to "setup later" as I posted in #helpdesk-twitch

humble whale
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Now i pressed previous song, it plays the song that got requested yesterday. That song has no doubblethingy, but i could still here the "new" song overlappin into the old song. so two songs in one for a few seconds

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@dry sphinx I can semi fix the delay. if i spam click on the track time green thing, i can get the two tracks to almost sync. but then when next song starts the delay is back

glacial thorn
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Hey all, I just updated my SE Live and now the chat box and events box have disappeared and I can't find how to add them back in OBS. Any help appreciated

dry sphinx
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@humble whale Last option we can try is you can restart OBS. Getting all options passing to the devs roojoose

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@glacial thorn On OBS.Studio. Click Streamelements -> Logout -> Sign back in.

humble whale
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@dry sphinx Tryed that a couple of times allready, been fiddeling around for a bunch to find the problem. but the problem is that it plays a youtube songrequest twice basicly at the same time

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@dry sphinx and now its playing traks eaven though its paused monkaeyes

dry sphinx
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monkaGIGA That's some shonky business right there.

Passing info to devs as we speak. squintie

humble whale
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allright, thanks for the support i guess haHAA

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i dont have anything else to add to it!

glacial thorn
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Thank you @dry sphinx !

lost mantle
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politely raises hand

humble whale
lost mantle
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errmagurd! ... for the first time ever it didn't jumble my widgets!

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might risk restarting the pc and check again XD

hallow stump
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is there any way to move the preview on obs live to a different location? similar to the way you move notifications, chat, scene, controls, etc?

steel mural
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Nope. It's planned (I'm in the OBS team too) but there are some difficulties with Qt so it might take a while for that to happen.

hallow stump
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Thanks @steel mural, I'm glad to know I can't. I've been trying to move it for about a month since I moved over from a different platform. Can't wait till I can!

steel mural
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I also hope that this will be the case as soon as possible! 😄

quartz yoke
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Can anyone tell me why my stream lags? I run the best recommended settings and have a 482 Mbps download and 19+ upload speeds.

deep birchBOT
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@quartz yoke Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.

quartz yoke
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Ill try

cold trail
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Hey, i need help with something in OBS, i have a transition with sounds and when i play/switch scenes the audio of the transition crackles even tho the sound in the files are fully normal.

quartz yoke
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@deep birch do i put in this channel or send it to you?

hallow stump
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Another thing, after the last update. My activity feed is on a never ending loading loop. I logged out and back in and it continues.

quartz yoke
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Has anyone else have there stream lag?

hallow stump
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What are you streaming from?

quartz yoke
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what do you mean ?

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my pc

warm pewter
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wut just past the link to the log in here

plain sonnet
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please send a log

hallow stump
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^

quartz yoke
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is that it?

plain sonnet
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what are you streaming?

quartz yoke
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apez

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apex

deep birchBOT
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@quartz yoke Since Apex Legends doesn't have optimized GPU drivers yet, it tends to take up all your GPU resources, leaving nothing for OBS. If you're having OBS performance issues, you'll likely need to limit the game somehow. The easiest way to do this is to enable Vsync in the game, or use a frame limiter. You can limit the game to 60fps by adding +fps_max 60 to the game's launch properties in Origin.
https://twitter.com/OBSProject/status/1093974215877951493

If you stream @PlayApex and are having FPS issues with OBS due to a maxed-out GPU, you'll need to reduce GPU usage so that OBS can run as well. The quickest way to do this is to enable Vsync with triple buffering and disable Windows 10 Game Mode. https://t.co/FOPmDyJMNx

Retweets

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plain sonnet
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or you can set it to +fps_max 114

warm pewter
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trying to do 1080p on a 970 PepeLmfaoooo

quartz yoke
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lol

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idk

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how it works

jade surge
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i can't figure out how to screen capture (i'm new to obs and twitch).. i found a video from 2016 that helped a little bit and it said to use game capture syphon (which i assume is syphon client) but even after choosing the game from the app drop menu, nothing shows up in the source menu

warm pewter
plain sonnet
quartz yoke
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ok

warm pewter
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probably need to lower that preset from quality also, because 970

quartz yoke
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ok what do you recommend

warm pewter
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performance, and you will probably want to lower the output to 720p

quartz yoke
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ok

hallow stump
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after the last update. My activity feed is on a never ending loading loop. I logged out and back in and it continues.

quartz yoke
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1280x720 Sound good?

plain sonnet
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@jade surge if its a screen rather than a game capture, you want to add a display capture in your sources

polar basin
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So hey guys! I have a problem with noises! I have a mechanical Blue switches keyboard and it's so fking loud! So i want to get it out from the stream! i HAVE Auna mic 900b Led microphone! Can you give me some tip how i do it?

jade surge
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that worked thanks!

plain sonnet
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np 👍

quartz yoke
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ok thank you

deep birchBOT
hallow stump
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I figured my issue out!

jade surge
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ok so now how do i go live? i've used my phone before and there's just a button but i can't find it on my dashboard settings on desktop

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if it matters i'm currently trying to do a test stream

warm pewter
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you click the button that says start streaming in OBS

jade surge
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i did

plain sonnet
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@polar basin your mic is a condenser, so you need to set it up (if you havent already) with the pickup facing up. the other thing you can do is add a noise gate to the mic filters. HOWEVER there isnt much that can be done if the keys are that loud when you talk as the noise gate is already open for your voice

jade surge
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yes

quartz yoke
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@warm pewter @plain sonnet Thank you guys again SEheart

jade surge
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service is twitch

quartz yoke
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Its running fine now

plain sonnet
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np 👍

jade surge
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and i did my stream key + ?bandwidthtest=true

plain sonnet
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did you put a space between the ?bandwidthtest and your stream key?

jade surge
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no

plain sonnet
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hmmmm

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what i would say, as a quick test to see if you can stream, is to take out the ?bandwidthtest=true and stream for about 2 seconds. as soon as you see your stream appear in video preview click stop streaming

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then you can go back to get the bandwidth test to work

jade surge
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ok that worked thanks again!

plain sonnet
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np 👍

turbid river
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If I browsed off of the Chat, how can i get my Chat window to just reset to only showing the Chat like it did when i first installed Obs Live?

tulip hamlet
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Log out and log back in.

turbid river
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Thank you! ❤

crude pecan
crude pecan
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any1?

signal fjord
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any1 knows why my obs is fps dropping while in gmae?

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game*

deep birchBOT
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@signal fjord Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.

signal fjord
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i got i9 9900k

tulip hamlet
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@signal fjord Please keep questions in one channel, thank you.

signal fjord
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here is my latest log file

dry sphinx
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Run OBS as administrator, turn the game DVR off in Windows & turn Browser Hardware acceleration off in OBS

plain sonnet
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also turn off PVT in obs encoder

signal fjord
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okay i will try that now

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it did not work

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still drops to 13 fps while in gmae

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game*

dry sphinx
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If you're referring to Apex

deep birchBOT
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@signal fjord Since Apex Legends doesn't have optimized GPU drivers yet, it tends to take up all your GPU resources, leaving nothing for OBS. If you're having OBS performance issues, you'll likely need to limit the game somehow. The easiest way to do this is to enable Vsync in the game, or use a frame limiter. You can limit the game to 60fps by adding +fps_max 60 to the game's launch properties in Origin.
https://twitter.com/OBSProject/status/1093974215877951493

If you stream @PlayApex and are having FPS issues with OBS due to a maxed-out GPU, you'll need to reduce GPU usage so that OBS can run as well. The quickest way to do this is to enable Vsync with triple buffering and disable Windows 10 Game Mode. https://t.co/FOPmDyJMNx

Retweets

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Likes

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signal fjord
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but it does the same for wow 😦

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but it works fine if i play wow with max 60 fps

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but i want to stream and play with higher 😦

crude pecan
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@dry sphinx how to disable broswer hardware acceleration in obS? cant find it 😃

dry sphinx
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@signal fjord Have you tried Streaming with Nvenc? Looks like your CPU is not handling the load monka

signal fjord
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but i assume a i9-9900k should handle it if my i5-6600k did xD

dry sphinx
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You were using an i5-6600k with bitrate 5000 + 1920x1080 canvas?

signal fjord
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yep

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worked perfect

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60fps on both apex and wow

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and both game ran in 150fps

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so dont know what screwed it over

dry sphinx
crude pecan
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Thanks!

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How do I see my current amount of viewers in OBS Live? I lost that menu when I installed the plugin

dry sphinx
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Click the burger menu on the top left of the Activity Feed -> Stream Settings -> Enable Viewer count.

crude pecan
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Wow thanks, im so blind, even searched for this for like 15 min.. Hehe

tropic grove
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hello I have a question about my OBS dropping Frames like crazy. I am a Twitch streamer and during my OBS steam today, I dropped over 2000 FPS. It has been occuring since the update of OBS and Twitch. Any Ideas

dry sphinx
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At this point as well I would recommend the OBS Discord @signal fjord as it is not related to OBS.Live plugin as it being something going on with the hardware monka

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!obshelp

deep birchBOT
dry sphinx
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Same would apply to that as well ^

tropic grove
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I am on phone with my internet provider right now, and it seems the my connection is fune

crude pecan
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@dry sphinx thx for sick fast support, have a good night

dry sphinx
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No prob! You too

tropic lagoon
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Hey, is there an easy way to record the vod while I'm streaming and does it affect my computers performance?

dry sphinx
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Are you using a GTX/RTX Video Card?

tropic lagoon
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NVIDIA GTX 970

dry sphinx
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You could use Shadowplay to record while you're streaming. It won't show overlay/alerts notifications but it's something if you wanna record instead of downloading the vod directly from Twitch.

tropic lagoon
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True that's an option, especially because I don't have access to my vods yet 😛

dry sphinx
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I do it that way cause quality purposes.

tropic lagoon
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You do need the Geforce Experience for that though, right?

dry sphinx
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Yes you do unfortunately PepeLmfaoooo

tropic lagoon
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FeelsBadMan

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Thanks anyways 😃 this is the kind of support modern companys need instead of waiting 2 hours in a hotline

dry sphinx
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Not a fan of it but Shadowplay quality is way better than downloading a Twitch clip quality / highlight KiwiLUL

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No problem

tropic lagoon
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Not an affiliate yet anyways, so i cant download them 😄

tropic lagoon
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@dry sphinx works like a charm. thanks again!

dry sphinx
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Awesome! NAHYPE glad it’s working.

twin turtle
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so uh I clicked a link in my obs live chat and it changed my chat window

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so I can't actually see my chat. Any suggestions?

tulip hamlet
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Log out and log back in using the StreamElements menu at the top.

twin turtle
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@tulip hamlet thank you!

carmine dome
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hello how i can go back my chat screen default

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thats going another page

tulip hamlet
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Log out and log back in using the StreamElements menu at the top.

undone grotto
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Is the mediaplayer broken mines not loading?

rain pier
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Yep, see the helpdesk-youtube channel

glass pebble
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Can confirm, 500 internal error

rare night
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YouTube is having server issues right now so mediarequest is down until they are able to handle those issues.

split gazelle
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Hi. Small question, does anyone know why my StreamDeck is not picking up OBS?

rare night
split gazelle
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On it now

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That did it.

unborn coral
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So Im getting upwards of 800mbps download speeds right now but for some reason in OBS while im live the connection square is red, my ethernet cord is plugged in all the way in my computer and the modem. any help??

tulip hamlet
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Download speed has nothing to do with streaming. It's upload speed you care about.

unborn coral
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44mbps

merry cargo
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Media Requests are no longer playing on stream for me, ive ran as administrator, re did the stream overlay with the media player and it just refuses to play, says i have no overlays with Media Player on it

steel mural
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@merry cargo YouTube is having server issues right now so mediarequest will be broken until they get it under control

merry cargo
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thank you!

unborn coral
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my kb/s keeps dropping to very low numbers any help?

ancient zodiac
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Contact your isp regarding your upload, try changing twitch servers, ???

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Its not a streamelements issue so this isnt the best place to ask

unborn coral
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i figured it was sorry

mental forge
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I'm new to all this, is there a page that will tell me the command for music request? Not sure if im in the right area...

shy mountain
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but they are !sr , !play , !pause , !volume

mental forge
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Thank you much! 👌

thin bough
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Has the Devs sorted the issue of the OBSLive application where they said could be interfering with stream deck ? because im still getting error when i shut down pc

shy mountain
thin bough
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yes

shy mountain
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Devs have left a note on the task that the error message was sent to Elgato.

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So that means we will work it out with Elgato on why this is happening.

thin bough
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ok thanks

novel oracle
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Hello, I've updated my obslive and now my activity feed is forever loading, I've tried reinstalling, relogging obslive and nothing has work please help ❤

shy mountain
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I see that you are also streaming.

novel oracle
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LUL yeah XD

shy mountain
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I would like to suggest to restart OBS as admin, but if you are streaming I guess that would be out of hte question.

novel oracle
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i can stop idc anymore 😛

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it is as admin

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i force admin now cause of various problems

shy mountain
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I would suggest to check your filters on the activity feed

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if they are set to show everything.

novel oracle
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idk what i did, i just kinda clicked the filter button a few times and changed text sizes and it loaded but thanks for the help ❤ ❤ ❤

shy mountain
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You refreshed the filter for the activity feed.

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You are not right, but also not wrong as well xd

mortal bone
#

Hey, I am new to ObsLive and there are many things to like. But a few things aren't really clear to me. I am using one of the overlays which I edited a little to how I need them to be but I cant seem to get curtain elements to behave like I want them to behave.

Scrolling Text for example is one of them:

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it does not seem to be continues and leaves an open area before it starts again, how can i make it so that it is one solid scroll?

twilit venture
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i kinda dont see the text box

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but t depends what you have put in in the text field

mortal bone
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its on the right it is scrolling in from right to left

twilit venture
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if there is a lot of space and the text area is not proportioned right this can happen

mortal bone
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no there is no space at all

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but the tekst scrolls entirely first before it starts again from the right

twilit venture
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then its proportioned wrong I guesse or its just not enough text

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what is the text in question?

mortal bone
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The text in question is:

COMPUTER SPECS - MOBO: GiBy Z370 AORUS Gaming 3 - Case: NZXT H700 Window Black - PSU: RM750x 750 Watt 80 PLUS - CPU: Intel Core i7-8700K 4700GHz - Cooling: NZXT Kraken X62 Liquid Cooler - GPU: MSI 11GB D5X GTX 1080 ti Gaming X 11G - RAM: 4x Corsair Vengeance LPX 8 GB DDR4 -

twilit venture
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well thats a long as text that really shouldnt be a problem

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so you say it runs through in its entierty and then it pauses

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and starts a new

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and you dont want the pause

mortal bone
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the thing is that before it starts again the text is scrolled out entirely, leaving it empty for that duration. I do not want it to pause like you mention just like you would do it in OBS

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so I am looking for a way to make it link up with the end strait away but I cant find any solution to it

twilit venture
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hmmm maybe some simple CSS could help you

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maybe if @pallid parrot is arround he could probably easily find a solution to just have your text scrolling infinitly

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sadly I am super bad with coding/css

mortal bone
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@twilit venture this needs to happen within the editor of stream elements, I know how to do it in obs but i do not have the graphics from the theme I am using

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I mean the graphics that are being used are two separate gifs in the editor i think where the text is scrolling in between

twilit venture
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ah

mortal bone
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actually this is the only issue that i have right now I just fixed the other issue that i had myself just now

pallid parrot
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Hi.

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I think that image is not part of widget, it is just a background to that

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But it is possible to do "infinite marquee" as custom widget

mortal bone
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these are the parts i am using in the editor of stream elements

pallid parrot
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I am preparing something for you, hold on 3 more minutes

mortal bone
#

thanks

pallid parrot
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Create a new Custom Widget, and copy text to each tab of editor:
HTML:

<link href="https://fonts.googleapis.com/css?family={{fontName}}:400,{{fontWeight}}" rel="stylesheet">
<div id="maindiv">
  <div id="div1">
    {userInput}
  </div>
  <div id="div2">
    &nbsp;{userInput}
  </div>
</div>

CSS:


#maindiv{
   font-family: '{{fontName}}', sans-serif;
    color: {{fontColor}};
    font-size: {{fontSize}}px;
    font-weight: {{fontWeight}};
    text-align:{{textAlign}};
    -webkit-text-stroke-width: {{strokeSize}}px;
    -webkit-text-stroke-color: {{strokeColor}};
  overflow: hidden;
  white-space: nowrap;
}

#div1 {
  display: inline-block;
  min-width:100%;
  animation: marquee 10s linear infinite;
}

#div2 {
  display: inline-block;
  min-width:100%;
  animation: marquee2 10s linear infinite;
  animation-delay: calc(10s/2);
}

@keyframes marquee {
  from {
    transform: translateX(100%);
  }
  to {
    transform: translateX(-100%);
  }
}

@keyframes marquee2 {
  from {
    transform: translateX(0%);
  }
  to {
    transform: translateX(-200%);
  }
}
#

FIELDS:

{
  "userInput": {
    "type": "text",
    "label": "Text to display",
    "value": "Hello there!"
  },
  "animationTime": {
    "type": "number",
    "label": "Animation Time (s)",
    "value": 10
  },
  "fontName": {
    "type": "text",
    "label": "Font name",
    "value": "Montserrat"
  },
  "fontSize": {
    "type": "number",
    "label": "Font size",
    "value": 24
  },
  "fontWeight": {
    "label": "Font Weight",
    "type": "dropdown",
    "value": "400",
    "options": {
      "100": "Thin (100)",
      "300": "Light (300)",
      "400": "Regular (400)",
      "500": "Medium (500)",
      "700": "Bold (700)",
      "900": "Black (900)"
    }
  },
  "fontColor": {
    "type": "colorpicker",
    "label": "Font Color",
    "value": "rgba(255,255,255,1)"
  },
  "strokeColor": {
    "type": "colorpicker",
    "label": "Stroke Color",
    "value": "rgba(255,0,0,0)"
  },
  "strokeSize": {
    "type": "number",
    "label": "Stroke size",
    "value": 2
  }
}
#

I think I just pasted a ton of text here....

#

@mortal bone ⤴

mortal bone
#

yes

#

so i need to make only one custom widget or 3

pallid parrot
#

One custom widget

#

And empty "JS" tab

mortal bone
#

this is my first time in to this and i am looking it all up but there are many widgets

pallid parrot
#

Custom widget is at the very end of "Labels", jsut before "Static"

mortal bone
#

aah ok

#

i see

#

this one i think

pallid parrot
#

Yup. This one

#

Then click "Open Editor" in left panel and copy each block there, remember to clear "JS Tab" as we are not using it

mortal bone
#

ok it is empty

#

hello there

#

i think it seems to work

#

I am only trying to find a way to slow it down 😄

twilit venture
mortal bone
#

@pallid parrot it works but i cant seem to be able to slow it down

#

it might, it is 10 at default

#

but no matter how much a lower it it still goes fast\

pallid parrot
#

Ohh. My fault

#

#maindiv{
   font-family: '{{fontName}}', sans-serif;
    color: {{fontColor}};
    font-size: {{fontSize}}px;
    font-weight: {{fontWeight}};
    text-align:{{textAlign}};
    -webkit-text-stroke-width: {{strokeSize}}px;
    -webkit-text-stroke-color: {{strokeColor}};
  overflow: hidden;
  white-space: nowrap;
}

#div1 {
  display: inline-block;
  min-width:100%;
  animation: marquee {animationTime}s linear infinite;
}

#div2 {
  display: inline-block;
  min-width:100%;
  animation: marquee2 {animationTime}s linear infinite;
  animation-delay: calc({animationTime}s/2);
}

@keyframes marquee {
  from {
    transform: translateX(100%);
  }
  to {
    transform: translateX(-100%);
  }
}

@keyframes marquee2 {
  from {
    transform: translateX(0%);
  }
  to {
    transform: translateX(-200%);
  }
}
mortal bone
#

ok i cant post links so it seems

pallid parrot
#

This is proper CSS

mortal bone
#

ok ill insert this one then

#

@pallid parrot at 0 it stops now at 1 it still goes rather fast if you look up my twitch channel LiquidHQ you will clearly see it live now

pallid parrot
#

Yup. This is "animation time" the lower value the faster it goes

mortal bone
#

so the higher i set it the slower it goes?

pallid parrot
#

Yup

mortal bone
#

yup it works

pallid parrot
#

Glad we could help 😉

mortal bone
#

i am really grateful, I am looking into this since two days back

#

😄

pallid parrot
#

And Kiwa summoned me with a magic tagging 😉

mortal bone
#

so also thanks to @twilit venture ofcourse

twilit venture
#

No problem

#

I know our code legends

mortal bone
#

yeah well i am surely no code expert

tropic lagoon
#

Hey, does anyone know if I can somehow include my overlay & especially my webcam into Shadowplay recordings or would I have to use a different way to record those?

shy mountain
#

Shadowplay was nVidia's thing right?

steel mural
#

yee

shy mountain
#

I think Shadowplay directly 'extracts' the rendered game from your GPU memory thonking

#

or so at least thats how I heard it works, as it clips your glory kills or something like that, but gets past video

steel mural
#

Long story short: You can't use overlays with Shadowplay. That's the reason why OBS exists. Also this the help channel for OBS live so we can't really help you with Shadowplay

raw garnet
#

Anyone else having issues with obs.live not giving the update prompts to update to v23?

sonic sparrow
#

Hello, trying to update obs live to latest version... getting "error opening file for writing - bugsplat64.dll" OBS ran as admin. any help?

azure crypt
#

I been asking this question but still haven't gotten an answer am trying to do a custom command for the bot that would allow me to display a video file or image file when the command is entered in the chat how can I make this possible?

plain sonnet
storm gorge
#

Hey guys. Since you helped me out so nicely the other day (thanks again) I thought I'd ask another question. I have a 1440p monitor and my stream is 1080p. I could now either 1. Use 1440p as my canvas resolution and choose 1080p as my scaled output or 2. Use a 1080p canvas and manually scale down the 1440p Game Capture in the Scene Editor. I feel like option 2 would give me more freedom to use pre-existing overlay elements (which are mostly 1080p) or implement an Elgato Game Capture (mine is also 1080p max). Are there any up or downsides to either option on the technical / performance side you might know from experience? Thanks so much for your advice.

twilit venture
#

option one cost a little more CPU
cost a little more GPU
no idea about that capture card stuff or what you lan on doing with it :)

I would go with option 2 since our overlays are all 1080p

raw garnet
#

Why is the website giving the version of v19 not v23? also once i download it i go to check for updates and it says there is none

nova scaffold
#

@raw garnet you catched the version that had a bug with auto-update

#

secure profiles and scenes, reinstall obs

raw garnet
#

Any hot fixes?

#

I have reinstalled it 3 times

#

Still seems to be giving me v19

nova scaffold
#

grab the OBS studio from the official page and reinstall

#

they have the latest

raw garnet
#

ok

nova scaffold
#

once done, you can install OBS.Live on top, since we provide the plugin and not OBS itself.

shy mountain
#

@raw garnet v19 is what obslive is. Obs stusio version that comes with our installer is 21.1.2 which has a workimg updater

#

Click Help and tehn check dor updates

nova scaffold
#

derp. yeah OBS.Live has it's own version

raw garnet
#

I tried check for updates and it said there wasn't any

nova scaffold
#

the OBS version is at the bottom

#

for OBS live

raw garnet
#

I'm trying what @nova scaffold said and see what happens

shy mountain
#

Then go to obs studio website and get the latest version there

nova scaffold
#

and OBS Studio version is on the top

raw garnet
#

That worked, cheers! @nova scaffold and @shy mountain ❤

rugged quail
#

Hii, how do I change the chat from frankerfaceZ to bettertwitchtv? the emote alignment from frankerface is better but it won't show the bettertwitchtv (gif) emotes fluffyfoxSad

azure crypt
#

@plain sonnet yes but how do I actually do it?

twilit venture
#

@rugged quail the obs team is on it

#

not much we can do sadly

rugged quail
#

Oh ok thnx ^^

rugged quail
#

Help please my Stream is lagging....what are the best settings for me?

deep birchBOT
#

Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.

mighty apex
#

Anyone help with why my mixer is completely blank in obs?

deep birchBOT
mighty apex
#

It is in Streamelements obs

dry sphinx
#

OBS.Live is a plugin.

steel mural
#


There is no such thing as Streamelements OBS. @mighty apex

reef breach
#

@Abussell23#7455 however, you could also make sure you have default audio devices configured. It would be blank unless you manually added input audio sources, or just defined default audio sources in settings

#

Ah he left the server. Goodbye!

snow pecan
#

Hello, it's been two days since I reported that the latest OBSLive doesn't work for me, showing a white screen instead of the panels. Any solutions?

dry sphinx
#

Have you tried to restart OBS @snow pecan ? As a hotfix was pushed yesterday which should have fixed the white screen hopefully

snow pecan
#

I turn my pc off every day and there were no updates for me.

#

I even reinstalled obslive today.

dry sphinx
#

I see. Let me see if I can ask a dev/staff to see what else would need to be done. As I was only told of a hotfix

snow pecan
#

looks like this

dry sphinx
snow pecan
#

It doesn't work.

raw barn
snow pecan
#

The prompt for do it later doesn't even show up.

warm pewter
dry sphinx
#

@raw barn Kite sent you something already

#

I see. notlikeblob

raw barn
#

oh i didn't knew if it was for me

#

thanks

snow pecan
#

I'll go run some errands and I'll check with you guys when I'm back. Thanks. 👍

reef breach
#

Log out of OBS Live using the Streamelements drop-down in OBS, then log back in

stuck spruce
#

Is it possible to undo something in editor ctrl+z type of thing

dry sphinx
fathom condor
odd kraken
fathom condor
#

will have a look thanks

lean maple
#

I know you can add a delay to OBS, does anyone know of a way to set up a dump button, so in the event someone on my stream says something bad I can hit a hot key to cut out X of the last seconds of stream?

#

In radio stations this is often referred to as a dump button. I'm wondering if OBS has some kind of support for this.

deep birchBOT
lean maple
#

Thank you!

snow pecan
#

@dry sphinx I'm back. Just to be sure I reinstalled obs studio and the live plugin one more time. Nothing.

fathom condor
#

i have had a look and i will make some changes. but i dont understand why it is only affecting me now after a obs live update on sunday. i was off all last week and streamed most days with no issues

plain sonnet
#

turn off PVT and look_ahead in the new obs encoder settings

fathom condor
#

thanks tadpole i will try that

spring citrus
#

Hi there! I can't seem to install OBS Live.

#

I get this error.

#

Is this an issue with the new version of OBS?

spring citrus
#

I think I figured it out. Thanks anyway. 😛

odd kraken
#

What did you do to fix it?

spring citrus
#

I restarted my PC. 😆

iron ice
#

I dont have a sources tab what do I do

dry sphinx
#

monka What OBS.Studio version are you using?

iron ice
#

OBS live

dry sphinx
#

OBS.Live is a plugin.

#

OBS.Live is the plugin for OBS.Studio.

odd kraken
#

You can see the OBS Studio version on the top left in OBS.

iron ice
#

I think I am mental, so I have to be in OBS studio?

warm pewter
#

If you dont see sources, go into view > dock > sources

#

if that is already checked, then you are already displaying the sources dock

iron ice
#

okay I got it the tab wasnt gonna show up until I did the thing you told me to do thanks

iron ice
#

okay so me again how do I actually get video

dry sphinx
#

Such as streaming the game you're playing?

iron ice
#

yea

#

when I hit start stream its just a black screen

olive prairie
#

hey!

#

How do I get stream elements to show the stream info dock?

dry sphinx
#

You need to add the Game Capture source for the game you want to stream.

#

go into view > dock >

olive prairie
#

I dont see it there

iron ice
#

how would I go about doing that

#

view on the tool bar on the top left corner of the screen then hit dock

olive prairie
#

yeah there's no stream info option

iron ice
#

The mods seem really busy

olive prairie
#

You rightclick in sources > click on add > Game Capture

#

It should work with the automatic fullscreen application option but if it doesn't, choose the game that you want to stream manually

iron ice
#

so how would I get the overlay back when I added the game capture thing it got rid of my overlay

unkempt spade
#

added sources and for the first time it will not size right and im not sure how to fix, never ran into this issue before

deep birchBOT
#

@unkempt spade To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

unkempt spade
#

thank you

olive prairie
#

@iron ice It's layer based so you have to move it under your overlay in the sources

iron ice
#

yup I got it we good thanks

odd kraken
#

@olive prairie In OBS you can go to -> settings -> stream -> disconnect -> connect account. After that the panels are back.
You might have to do this after every restart or profile change of OBS. We are working on a fix.

radiant cosmos
#

hi guys.. do you know why some viewers can request a song? but others cant?

odd kraken
#

Do you have the dafaultcommand !songrequest set to a higher user level?

ocean mango
#

Hi all im trying to use obs.live streamelements and on my stream im lagging really badly but when i use streamlabsobs i have 0 laggs and streaming on 180 fps and i use same settings as one for the other

tawny drift
#

are you using the same encoders on both?

ocean mango
#

yes

gloomy vessel
snow bronze
#

Hi folks, sorry to bother you all. I have a follower alert image i'd like to use in my stream, is there a way to let me place the followers name inside that image when using the overlay editor? The text is below by default.

tulip hamlet
#

You can adjust the positioning in the advanced text options.

#

Put a negative number in the top margin to adjust upwards.

snow bronze
#

Perfect, thank you. I'll have a look.

odd kraken
#

@gloomy vessel Can you hit the reload button at the top of the activity feed window?

ocean mango
#

so i guess no one can help me with my lagging issue

deep birchBOT
#

@ocean mango Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.

gloomy vessel
#

@odd kraken yep, same problem... I have to restart the program in order to fix it.

odd kraken
#

You can try to log out of OBS Live, using StreamElements on top > Log out. Then log back in again. This can be done while being Live. Just the chat will be cleared.

ocean mango
odd kraken
gloomy vessel
#

ok, thanks

ocean mango
#

i placed my log with the lagg issue ???

tulip hamlet
#

The link Benno posted was for you.

ocean mango
#

ahh i see

#

andi have one last question when i play mediashare i hear the played song in double is that normal?

deep birchBOT
#

@ocean mango Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

ocean mango
#

still not working i hear the played song in double

odd kraken
#

You have to apply this setting to every source with an overlay in OBS. Also please check if you don't have any overlay open in any editor which gives out sound.

ocean mango
#

ok will give it another try

#

Great ! i think i have it good now ty very much !

tulip hamlet
#

Are you using a StreamElements alertbox?

untold timber
#

Hey so I have an issue that has happened over and over with OBS Live if someone can help.

#

it seems whenever I try to install OBSL, it reads a file as a trojan, and prevents the instillation all together. I am getting my link from the website, but this still happens. I am not sure what to do..

tulip hamlet
#

Webroot SecureAnywhere?

untold timber
#

yeah

tulip hamlet
#

Yeah, we know. They're flagging a false positive for some reason.

untold timber
#

I've been using OBS for a good while now, and was kinda shocked, so I didn't believe it, finally found this discord so I figured I'd chack here

#

i can't really find a way arorund it though..

#

It flags it as a Trojan and denies the install, and then removes all files.

#

what is the best way to get around this so I can utilize OBSL?

tulip hamlet
#

I'm not too familiar with Webroot SecureAnywhere.

#

Can you temporarily disable it, or whitelist?

untold timber
#

I'll do some digging and check.

#

I'll let you knwo what I do for future reference too

#

ok so what I did was go into the "PC Security" settings wheel, and went to the "Block/Allow files" and found the specific file it was denying. Once found, instead of having it on "Block" I just put it to "monitor" and it prompted me to allow the file. Once I said yes it went smoothly and downloaded and launched right away.

radiant cosmos
#

@odd kraken how do i set the commend !SR to a higher user lvl? I dont think so. Because everyone can use it, except for some folks, can you mention me, so i can get the notification? Thats why i didnt reply fast enough lol sorry

shy mountain
#

@radiant cosmos You can edit the command level usage from the default command list.

astral rover
#

Hey, just downloaded obslive. When it opens, it gets a popup asking me to update. I click update now, give it permissions and it just sits on waiting for obs to close. It has already closed (checked task manager). I have tried running as admin as well.

shy mountain
#

Are you getting the update prompt every time you start OBS?

astral rover
#

yes. Since downloading it.

sullen dome
#

Hi all, my alert sounds are suddenly on a very high volume level, I did not change the alert volume itself within the editor, and the browser source within the windows volume mixer says "Streamelements" with the chrome icon, but no sound comes trough it, even though the stream and I can hear it.

shy mountain
#

@astral rover I would suggest to not allow it to update, but send in a report, via the "report issue" button in the "Streamelements" section

#

and describing what exactly you did. Installing the plugin with 21.1.2 obs or if you had OBS 23.0.1

#

anything else if it happened before getting the update prompt everytime

#

and to mention my name and "QA/Dan"

#

I will get our QA to look over the report.

#

@sullen dome What do you mean "Streamelements" with the chrome icon? You are using OBS right?

sullen dome
#

@shy mountain yes, I can make a screenshot real quick

shy mountain
#

That means you have something from ourdashboard open on your chrome if you see that.

#

in the volume mixer

sullen dome
#

Yes, the editor

shy mountain
#

if you hear the alerts double, then i assume you have the editor and obs open at the same time

#

Well close the editor and the sound won't be double/louder

sullen dome
#

Did you just assume my dumbness?! Kappa

#

I know that but the volume is just LOUD out of nowhere

shy mountain
#

HIS ON TO ME! RUUU!N aaaa_helpme

sullen dome
#

xD

shy mountain
#

Clear cache of the browser sources

plain sonnet
#

he's

sullen dome
#

I didn't change the widget volume, yet suddenly when I started streaming someone followed and the alert was like 😮

shy mountain
#

the volume mixer with our name and chrome icon indicates that its the browser, not OBS.

sullen dome
#

the browser has no sound when the alert is playing

shy mountain
#

@plain sonnet heck off aaaa_helpme peepoWhip

quasi snow
shy mountain
#

i was running, no time to grammar check

deep birchBOT
#

@sullen dome Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

sullen dome
#

Nope still loud af

#

OOF just earraped myself yet again

shy mountain
#

good sodaCC

#

embrace it

sullen dome
#

lmao

#

Guess I have to lower the volume even more within the editor per alert 😮

shy mountain
#

Wait

#

which overlay?

sullen dome
#

its my own

#

No default one

shy mountain
#

rephrasing

astral rover
#

@shy mountain I restarted my pc to see if error would continue and it hasn't. But I can still do that up if you would like?

shy mountain
sullen dome
#

hol up

#

y i k e s

#

that is creepy

shy mountain
sullen dome
#

hahahahaa

#

oh my god

#

Google 2.0

quasi snow
#

he's on to you 😂

sullen dome
#

hahahah

quasi snow
#

runs

sullen dome
#

screams

plain sonnet
#

he's on everyone 🤤

sullen dome
#

Those are not mine!! monkaS

shy mountain
#

I work for SE so I got admin rights...ya dig? or I might be a hackerman FeelsDiscordMan

sullen dome
#

I think its all of them with the alert widget

shy mountain
#

not yours?

sullen dome
#

It is XD

#

They are mine, I even inserted the monkaS emote to make sure you understand it was sarcasm

shy mountain
sullen dome
shy mountain
#

if it was with a kappa I would understand it as sarcasm

sullen dome
shy mountain
#

monka makes me rethink my life with that sentence Monkas

#

so wait, hol' up.

#

is this on every scene that is super loud then? thonking

sullen dome
#

Let me check

#

yes

shy mountain
#

its seems like a good volume in the editor

#

are you sure your headphones aren't turned up? PepeLaugh

quasi snow
#

congrats on 500 and that lewd donation 😂

shy mountain
#

wait that alert sounded a bit too loud monkaGIGA

sullen dome
#

XD

#

@quasi snow thanks haha

#

wait can you see my obs

#

l i v e

shy mountain
#

I'm in the overlay editor

sullen dome
#

So if my cam was in it you could see me

#

live

shy mountain
#

what?

sullen dome
#

What if my cam was in the overlay

shy mountain
#

The editor can't take your camera source

sullen dome
#

O

#

Didn't try it

shy mountain
#

unless we've made it possible and I missed it on Monday's meme meeting thonking

sullen dome
#

hahah

#

I can login to your meetings aswell btw

#

I like the new languages youre implementing

shy mountain
#

We discuss internal memes

sullen dome
#

xD

quasi snow
#

if we were able to do that, I'm sure you would change nick to STALKEDONLINE

sullen dome
#

hahah 100%

quasi snow
#

😄

shy mountain
#

So yeah, i heard the alert volume in the overlay editor.

sullen dome
#

if i press play you can hear it?

#

IEEEEEEEEEEKSS

shy mountain
#

If I do that do you hear it Kapp

sullen dome
#

ok that scared me

#

HAHAHAHAHA

#

oh my lord

shy mountain
#

that was 100% on your sub volume

sullen dome
#

Y i k e s

#

Good beat amiright

shy mountain
#

had to lower my speakers to 5% monka

#

just in case it blue my bass

sullen dome
#

nahhh BLAST IT

shy mountain
#

Can't its 2:50PM - neighboor sleepings ResidentSleeper

sullen dome
#

Ohhh hahah

#

Its afternoon here 😄

shy mountain
#

Anyway back to the issue at hand

sullen dome
#

ye so its loud in obs aswell

shy mountain
#

So either lower your headphones or lower the volume in the alerts

#

or get audacity and lowet the volume of the songs them selves Shrug

sullen dome
#

I've had it set up right, now its too loud suddenly

#

Can't you like do it with 1 press on a button for all of my layouts for the alert widget xd

#

Like 10 % or something

#

for every alert

astral rover
#

Hey, so if I run the import from StreamLabs on the OBS.Live client, where do the overlays go?

shy mountain
#

Import from SL to OBS.Live? thonkingintensifies

#

Are you referring to the chrome extension for import?

sullen dome
#

Oh, the following issue known already?: When rebooting obs you have to login with your custom bot account again

#

It doesnt save for me

astral rover
#

in OBS.Live, StreamElements > Import from other services

shy mountain
#

Custom bot issue - yes - know

sullen dome
#

Ok good just wait for the fix then 😉

astral rover
#

or is that only alerts?

shy mountain
#

@sullen dome the alert question - no rooShrug

#

@astral rover That opens a page for our import tools

#

you get our SL import extension for chrome

#

make sure you are logged into SL dashboard and our dashboard

#

use the exention

#

and presto - new overlay in "My overlays"

#

with your imported alert box from SL

sullen dome
#

@shy mountain xd ok busy already 😛

shy mountain
#

i told you, i'm either a hackerman or I work for SE

astral rover
#

Ohhh. Thanks.

sullen dome
#

hahah

shy mountain
#

hackermans always type really fast FeelsDiscordMan

sullen dome
#

Why not both! Kappa

#

I've also heard you get free SE merch when hitting 500 followers @shy mountain

shy mountain
#

there you go

sullen dome
#

oof

shy mountain
#

its purple as our theme Kapp

sullen dome
#

haha

steel mural
#

SE merch for support heroes when? opieop

sly hamlet
sullen dome
#

Rainbow Six Siege twitter be like ^^

rugged garden
#

Is there a way to make a command that triggers a gif?

#

With sound?

odd kraken
#

You can create a store item as stream perk for this, add the stream store redemption siwdget to your scene and create a custom command to trigger the gif and sound.

rugged garden
#

How do I set it so they don't have to type in "redeem" script? @odd kraken

odd kraken
#

You can create a custom command with the variable $(redeem <itemname>)

rugged garden
#

Where do I put that variable? @odd kraken

odd kraken
rugged garden
#

Thank you!

#

One more question...is there away to set it so that in the chat it does not say that I redeemed the gif? @odd kraken

#

On the right in chat

odd kraken
#

In the Modules settings > Chat alerts > Redemptions.

stuck spruce
#

I have an issue with the data, "latest subscriber" says "dot" and latest tip is not latest tip (imported from streamlabs)

#

Fixed latest subscriber but latest tip is not correct.

shy mountain
#

Don't forget to click save afterwards.

silk nest
#

Whats the default resolution you need for the webcam so that it fits in the border with out stretching it out?

odd kraken
#

I think it is 16 to 9.

silk nest
#

alright, I figured it out 😄 I'm over thinking it.

#

Thanks though @odd kraken

ocean sable
#

Is it normal that you can only see BTTV emotes in the OBS Live chat, and not BTTV gifs anymore?

cunning aurora
#

hi!
I've set my media request overlay to both free and paid requests, but it won't allow for free requests, and i can lower the minimum amount in thhe tipping menu below 1.

Can someone tell me how to fix it?

slim lynx
#

I am live streaming switching from SLOBS to OBS.Live, Wish me luck! I may have to ask questions in here from time to time as I make the switch.

slim lynx
#

Because Media request plays through OBS I downloaded the Ground Control so the audio would be separate, however Ground Control keeps telling me...

#

Any idea where it might be open at?

slim lynx
#

Question: I downloaded the Stream Elements plugin for Elgato Stream Deck but when I attempt to drag a scene over from the StreamElements OBS.Live header it keeps saying "Please launch OBS Studio"

I have tried exiting and restarting Stream Deck and OBS.Live multiple times without success. Any ideas?

slim lynx
#

Does anyone happen to be around?

odd kraken
#

@slim lynx You closed the browser and don't use the MR in OBS.Live? Then try to select "Use here"

slim lynx
#

@odd kraken Even though I have shut off the MR in OBS.Live, is it still running in the background? The reason i ask is I do not have it open in a browser

odd kraken
#

This should not be the case any more, so I think when you close the MR in OBS.Live you can control it through your Ground control.

slim lynx
#

Yeah, looks like it might be borked. I was hearing music VERY loudly through my headphones, and when I activated MR in OBS.Live it very backwardsly transferred control to Ground Control then popped up that same box saying that something else had control.

#

Any ideas on the Elgato Stream Deck problem?

sly hamlet
#

technical question is the new nvenc coder better comparted to x264 i am using an 8700k and gpu 1080 ?

#

compared*

deep birchBOT
sly hamlet
#

yeah might just ask there

#

not a bad ideea

#

ty robot

#

:))

odd kraken
#

@slim lynx I am not familiar with the setup of an elgato StreamDeck. But we had people reporting problems with it. The devs of the StreamDeck are aware of this issue I think.

#

@slim lynx
There is an known issue with the Stream Panels from the dashboard. We are working on a fix.
You can try to log out of OBS Live, using StreamElements on top > Log out. Then log back in again. This can be done while being Live. Just the chat will be cleared.

#

@slim lynx
Another idea to get the statistic back, is to go to Settings > Stream > Disconnect account, and connect it again. After that the windows will show back up.
We are working on a fix for that.

#

At the moment after every restart and profile switch you have to do this workaround to get the panels back. We are working on a fix for this.

#

@slim lynx
In OBS you can go to -> settings -> stream -> disconnect -> connect account. After that the panels and the chat box should be back. If not, you can activate one via StreamElements > Chat and the other one View > Dock > Chat
You might have to do this after every restart or profile change of OBS. We are working on a fix.

#

What OBS Studio version are you using?

slim lynx
#

OBS 23.0.1 64 bit

odd kraken
#

ok. this is the newest one, just wanted to make sure. Think you then have to restart your stream to get the disconnect button in the settings. Sorry for that.

#

No there is not. You can use the search feature to find a command in the custom command list.

deep birchBOT
odd kraken
odd kraken
#

@slim lynx
Custom fonts
Steps:

  1. Install the font on the streaming PC or choose a pre-installed windows font.
  2. In the overlay widget settings, select Text Settings
  3. Enable Custom Font
  4. Type the name of the font as it appears in the windows font directory (This is usually C:\Windows\Fonts)

Note: After installing fonts, the browser and OBS must be restarted for the font to appear.

deep birchBOT
#

@slim lynx To invite managers to your dashboard, Click on your Channel Name at the top of the dashboard and scroll down to Settings. Click the drop down arrow to expand your channel managers and then create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control) Check this video out for more help: https://youtu.be/zl_h-ttZDF0

cloud oak
#

My custom bot keeps losing session every time I go to stream.. but it only started doing it recently

#

any idea why this might be?

odd kraken
#

This is a known bug. We are working on a fix.

hallow stump
#

This may not be the right place to ask, if it isn’t can you direct me to the right place; I have an old PC with an AMD FX 6300 cpu. Can I stream 720p at 60fps with it in a dedicated stream pc?

deep birchBOT
deep birchBOT
#

@slim lynx Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

slim lynx
#

To the staff of SE.....

I have spent a few days frustratingly attempting to switch years worth of Streaming admin type stuff from StreamLabs to Stream Elements and decided to cut my losses and stick where I was when @odd kraken was kind enough to answer a single question for me. That single question turned into MANY hours with hundreds of questions, all answered by Benno.

#

Without their help, I would have easily called it quits...but after MANY hours I am happy to say that I have StreamElements setup and am quite happy. There is no way I would have done it without Benno's help and I wanted to make sure you guys knew that they are why you have a new supporter.

#

Thanks SO MUCH @odd kraken !

hidden plover
#

Is there a way to reset the chat on OBS Live to my chat after I've raided someone without closing OBS Live?

tulip hamlet
#

Log out and log back in using the menu at the top. Won't interrupt the stream.

#

Or anything, really.

hidden plover
#

thanks

#

that worked.

#

but it resets the bot... okay. well so much for that.

hazy monolith
#

does the obs live allow me to connect with my youtube Instead of twitch?

tulip hamlet
#

Not at this time.

hazy monolith
#

ok thanks you

placid flint
#

With the latest update to obs.live I am getting an error that the obslive-sdplugin.exe "application was unable to start correctly". Not the full error, hard to catch as it is only on shutdown, and will show up even when I havent started obs at all during the session. Wondering if anyone has any ideas. obs.live appears to be working fine otherwise

bold yoke
#

im having issues with obs live missing frames, even when im not streaming it still has massive frame drops and my pc never had a problem with it before, any ideas?

glass pebble
#

Is media request suppose to reset the backup queue after opening/closing? Each time I stream it starts from the beginning again.

tulip hamlet
#

Yes, that's expected behavior.

glass pebble
#

Alright

spiral marten
#

ok i have obs live installed and logged everything in witch twitch account, but now I try to sign everything out and login with a different account but when i do the activity feed and media request widgets in obs live are still logged into my old account and no way to log them out. how?

shy mountain
#

@spiral marten How are you logging out and back in?

mental forge
#

Is there a way when you have a Media request that widget set up and you move to another scene that it doesn make it sound like it echo?

deep birchBOT
#

@mental forge Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

shy mountain
#

Other thing you can do is, make the media widget in its own overlay and just add that to 1 scene

#

then just copy + paste reference of the source from one scene to the the other.

mental forge
#

Ok let try it this way, When I have it on Media request in the "Dock," sounds fine. When i show it to Stream i hear the echo. I have applied those settings.

shy mountain
#

You have most likely not on all overlays/sources, if you still hear double sound.

gaunt citrus
#

The "interact" option for a browser source should allow me to click on things and input text via the keyboard, right?

shy mountain
#

Interact option for browser source?

gaunt citrus
#

one sec, I'll make a snip

shy mountain
#

From what I see, clicking on that just pops up the visual of the browser source.

gaunt citrus
#

yeah, it does that for me too, the name implies I can interact with the page

#

I'm trying to capture parts of multiple web pages but I need to sign in first.

mental forge
#

@shy mountain Thanks. Also as a side note if your in studio mode and have both scenes with media request it will cause it to echo

shy mountain
#

Well, yes, it will ⤴

gaunt citrus
#

Or is this something I should try to poke at the OBS discord?

shy mountain
#

@gaunt citrus If its a website/page that has interaction in it - sure it will work.

#

But this is a feature i was not aware existed, which just solved me an issue that I had couple of months ago

gaunt citrus
#

ok, because I can't click anything or enter text in the interact window

shy mountain
#

Try using tab

#

At this point if you are not trying to interact with our overlays, then i would suggest to ask in the OBS discord

deep birchBOT
gaunt citrus
#

Ok, just wanted to make sure it wasn't limited to just the SE OBS

shy mountain
#

I'm with OBS.Live and I can interact with ease on with Google as seen above.

gaunt citrus
#

I figured out why it wouldn't work for me. I can only interact with the source when it's visible.

slim lynx
#

Anyone around this morning?

odd kraken
#

What is your issue?

slim lynx
#

Morning Benno! Thanks again for the help yesterday.

#

So this morning I restarted my machine, OBS.Live and Stream Deck and when I attempt to use it with OBS.Live it is still telling me to open OBS Studio even when I have it open.

odd kraken
#

You are welcome.
This is the solution Elgato provides on their Twitter account:
Stream Deck’s OBS plugin may have gotten lost when you updated to version 23. Please try reinstalling Stream Deck.

slim lynx
#

The other slight issue I am having is I am still unable to open a 2nd chat widget on OBS.Live or the Stream Information widget. Any ideas?

#

I will try your suggestion with Elgato.

odd kraken
#

In OBS you can go to -> settings -> stream -> disconnect -> connect account. After that the panels and the chat box should be back.
You might have to do this every time you switch profiles or you restart OBS. It is a known issue and we are working on a fix.

slim lynx
#

Sure enoough, that did it! Thanks again.

slim lynx
#

@odd kraken and SE Staff, I think I figured out the Stream Deck Issue. OBS Studio has "Elgato Remote Control for OBS Studio" listed under tools and OBS.Live version of OBS does not.

Having OBS Studio ONLY open I can see and use Stream Deck, having OBS.Live version of OBS open I cannot use stream deck.

See attached screenshots

shy mountain
#

We also have Streamdeck integration, which can be downloaded from the Streamdeck app store thingy.

slim lynx
#

I did indeed download and install the app.

shy mountain
#

But there is a general issue I think with Streamdeck and OBS that you just need to reinstall the streamdeck software.

#

and there is another issue our Devs are investigating that affects our integration.

#

For some reason

slim lynx
#

Sadly if you look at my earlier snip, when you drag the "scene" from SE over to the stream deck, it shows "Please open OBS Studio" under it and will not work.

shy mountain
#

When it says that, that means that you need to repair/reinstall the streamdeck software

slim lynx
#

I have restarted the PC, OBS.Live, Stream Deck and even reinstalled Stream Deck trying to get it to work.

shy mountain
#

I get it all the time as I constantly reinstall OBS Studio, to a point i stopped reinstalling my streamdeck software

slim lynx
#

lol

#

I will give it another shot when i get back from the Doctor. I am doing everything I can to switch to SE, I really am.

shy mountain
#

@boreal socket Can you give me a screenshot of the MR widget?

boreal socket
shy mountain
#

Ok, so click on the play button on that video

#

and then skip it

quaint finch
#

Is it possible to stream from one laptop with nvidia 940mx obslive and geforce now? I'm having trouble

boreal socket
#

It tells me my Playing Queue is empty.

shy mountain
#

your backup playlist link is wrong

boreal socket
#

That isn't what my current link is.

shy mountain
#

On your account

#

Hopefully you are rhysraveri thonking

deep birchBOT
boreal socket
#

I am, indeed, but I've input a different link on the MR thing itself, does that not save it accurately?

shy mountain
#

restar OBS

#

and see if the link is the proper one.

boreal socket
#

I don't know why I didn't think of that Facepalm

#

Thank you for the help ♥

shy mountain
#

I mean..is it working now? rooCoffee

boreal socket
#

It is!

shy mountain
boreal socket
#

Thank you again!

candid olive
#

any way to get BTTV Gifs working in OBS Live chat?

#

I know it's off by default on a new install of BTTV, so you'd need to enable that in the BTTV options, but you can't access that through OBS Live

cloud oak
#

@candid olive so, I actually had a bunch of problems with BTTV the other day, and weirdly enough.. it was mostly sorted just by pressing a button for me

#

if you have this button, press it.. now all BTTV stuff shows fine for me (including gifs) with the exception of the first message recieved when the widget is open (apparently this is something to do with how the chat widget is implemented on the OBS code side of things)

#

(i'm referring to the button at the bottom, not the emote I also circled, just to be clear 😂 )

candid olive
#

@cloud oak thanks - what if I don't have that button 😄

cloud oak
#

if you don't have that button, the only thing I did in my instance that you might not have done, is I linked my twitch account to OBS studio to take a look at the chat widget, and then switched back to the OBS-live one

mellow wharf
#

guys im having 140-150fps in overwatch while streaming but obs drops to 20-40 and says encoder is overloaded i havent had this problem on win7 it started on win10 like few days ago FeelsWeirdMan anyone knows the solution for it ?

cunning aurora
deep birchBOT
#

@mellow wharf Can you please provide a log from your last stream. In OBS go to Help > Log Files > Upload Last Log File. Once this is complete, please provide the link to the log file.

mellow wharf
#

do i post it here ? PepeLaugh

#

also why im talking to bot

candid olive
#

@cloud oak legend mate, thanks. using the obs studio chat window instead of the obs live one works perfectly

odd kraken
#

@mellow wharf Yes, please post your log file in this channel, so we can have a look.

mellow wharf
odd kraken
cloud oak
#

also, if you're getting 140 fps, are you running on an 144hz monitor or something? you might want to consider frame-limiting the game to the refresh rate of your monitor if not and free up some resources for streaming

mellow wharf
#

no im not running on 144hz monitor but theres still a difference i find 100+ fps way smoother than capped 60 idk 4HEad

plain sonnet
#

do you have an i3 processor?

mellow wharf
#

yes

#

okay i disabled gaming features im gonna restart pc now and will test it again

cloud oak
#

100fps on a 60hz monitor won't look any different than 60fps 🤔

warm pewter
#

That machine is pretty potato to expect to stream and game on

plain sonnet
#

an i3 isnt really good to use for streaming

#

you want something i6 upwards (minimum i5)

heady stump
#

how can i test out alerts through obs.live

deep birchBOT
#

@heady stump To test/emulate alerts, hover over the blue bell at the bottom of the overlay editor. From here you can select the type of event and the amount to test.

mellow wharf
#

well idk on win7 it was fine tbh so it just started on win10 like few days ago it wasnt as good as 10k pc but yeah it was fine alright im gonna test it now

cloud oak
#

almost forgot I came on here because I also have an issue at the moment LUL I keep getting this popup every time I shut down my computer (OBS live works fine however)

#

I have even uninstalled OBS live right now (to reinstall it later.. to fix this) but it's still coming up even when it's uninstalled.. 🤔

steel mural
#

It's a problem with the streamdeck. The peeps over there already know about it. It also happens with other plugins from the StreamDeck

#

VoiceMeeter for example

cloud oak
#

ahhh, sdplugin

#

that explains it

steel mural
cloud oak
#

I was wondering what It stood for

#

that's ok then, at least I know what it is 👍

mellow wharf
#

@odd kraken 👉 💖 thanks disabling gaming features fixed it

#

@cloud oak also u were right theres no difference idk why i remembered that way 4HEad

cloud oak
#

bigger numbers look better I guess, trick of the mind lol

#

glad it's working better for you anyway 👍

mellow wharf
#

nah i really remembered that it was smoother than 60 LUL anyways thanks guys for help FeelsOkayMan

warm pewter
#

The higher the fps the lower the input latency, there is a reason pros target high frame rates for shooters

primal lichen
#

how do you add a animated webcam overlay do you do it as a normal image source

odd kraken
#

It is normally a gif or webm file I think which is uploaded to our overlay system, but I am not 100% sure.

wanton brook
#

My custom bot account gets disconnected all time. Next time i streama the bot havre bern "disconnected/unlinked". Ant fix?

odd kraken
#

you use OBS.Live to set the custom bot name?

wanton brook
#

Yes

#

Ut worked like a charm before, it was efter an update the problem came

#

It*

odd kraken
#

There is a known issue with the custom bot name being disconnected every time you restart OBS.Live. So atm when using OBS.live you have to set it every time you start OBS.Live. We are working on a fix for this issue.

wanton brook
#

Ahh alright glad to know tog are aware of it and trying to fix it :) Thanks!

blazing oriole
#

Hello. Just wondering if it's possible to change what browser a link is opened in through the stream chat. Whenever I click a link it opens it an an unknown browser that doesn't even appearf on the task bar

cunning aurora
#

so that's a no on wether someone can help me?

pale kettle
#

can anyone tell me what audio input or output i need to be using since i now have zero alert sounds and the media request isnt playing either.

odd kraken
#

@blazing oriole I don't think this is possible atm. But the opened "browser" is based on chromium afaik.

#

@pale kettle This should be the normal desktop sound.

#

@cunning aurora
To make support easier, please link your twitch account to your discord account.
As far as I know you can enter a "0" in there, too. And all full currency values, so no 1.50$

cunning aurora
#

no, when you put 0 in there it says the minimum is 1 and you can't click anything else.

#

I'll screenshot it now

warm pewter
#

thats the tipping settings, not media request settings, they are different

#

that is the minimum they can tip

cunning aurora
#

this is very confusing

#

it's et to zero.. take me to this page and then won't let me do anything..

warm pewter
#

AliceWut I dont follow what you are getting at. The tipping page minimum is the minimum amount someone can tip, it has nothing to do with media request. The minimum amount for a tip request is set in the media request settings. If you have this set to 0, then you just need to include a link where is says "request clip to share with your tip"

cunning aurora
#

that has been set to zero since i originally set it up.
I'll ask a friend to check out what i did wrong

warm pewter
#

AliceWut So then there is no problem? I dont follow what you think the problem is

cunning aurora
#

the problem is that people can;t request songs for free when it's set to both. is that the page it's supposed to go to when they want to request music?
because if not, I've clearly done something wrong and don't know how to fix it

warm pewter
#

thats your tipping page, if they want to just request a song that is not a tip request, they simply use the command in chat !sr <YouTube URL> or !sr song name- artist

#

as long as you have the viewer requests enabled

cunning aurora
#

okay - that's an answer that makes sense.
Thanks

warm pewter
rugged quail
#

Hello all

#

I am setting up my widgets, and trying to add music to my stream. When I play it in obs with the media request feature it is all fine. But as soon as I make it show on my overlay I hear the song double. Anyone that can help me?

deep birchBOT
#

@rugged quail Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

rugged quail
#

Anyone who can help me?

odd kraken
#

@rugged quail Please look above, what the Bot suggested you.

rugged quail
#

It is not relevant

odd kraken
#

If you hear double sound of the MediaRequest, you have msot likely have the source somewhere in the background open or the browser open.

rugged quail
#

I checked and that's not the case

#

Also it only happens when I make the video show in the overlay not when I only play it as music.

plain sonnet
#

when testing/using do you have the overlay editor open?

rugged quail
#

Uhu I think there is issue is 😛

plain sonnet
#

you can mute the chrome tab to test purely on obs

#

😁

rugged quail
#

😜 thanks haha

#

Didn't expect it to make any sound

plain sonnet
#

haha, np 👍

hearty basalt
#

im having an issue where when i show media request on stream it echos it

deep birchBOT
#

@hearty basalt Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

hearty basalt
#

TTY

rugged quail
#

ahaha

#

Maybe same issue as me?

rugged quail
#

hey, so i have this weird problem, i cant go to settings. actually i can but ill probably get cancer from those outdated icons. the official obs discord doesnt seem like they care, are you planning to change them?

odd kraken
#

What do you mean with outdated icons exactly? What is your issue here exactly?

rugged quail
#

that the settings icons look like theyre from 1969

warm pewter
#

OBS.Live is simply a plugin for OBS Studio

#

if you think these adhere to 1969 design principles, dont know what to tell you, maybe make your own theme

rugged quail
#

i would if i could, they cant just be found in the directory

steel mural
#

You can't change them with a theme

#

They're hardcoded but new icons are plannedTM

echo tapir
#

awww i really like the current one, you don't have to read because I instantly know what is what because i've used OBS so long, and it's not like you have to sit and stare at them while you stream. don't see the issue

rugged quail
#

they need a little bit more work but, finally, thanks

tulip hamlet
#

I don't see where you got 1969 from, though. I mean this is 1993 and the icons in OBS definitely look better.

rugged quail
#

atleast these have consistency

#

and atleast the keyboard icon is an actual keyboard, not a lego build by a 5 year old

#

even the new one doesnt look like a keyboard

tulip hamlet
#

😐

steel mural
#

Well... the OBS team didn't make the icons themselves. Those are "flaticons" iirc.

tulip hamlet
#

😐 😐 😐

fierce atlas
rugged quail
#

i havent downloaded it yet but, does groundcontrol have anything that obs.live doesnt?

odd kraken
#

No.

grim leaf
#

Hey, anyone have any insight into these two issues?

First, my custom bot winds up disconnected every time I close out of OBS and relaunch it, making me go through the process of reconnecting it every time I start up the program. It only started doing this after update before last, but that could be coincidental.

Second, for media request, the "Video Off" button doesn't seem to do anything, as far as I can tell. The player's still there and the video still shows up when toggled off.

Am I doing something wrong in either case?

fierce atlas
#

@grim leaf I had a lot of issues using the new OBS twitch integration (if you use the “connect account” feature) in tandem with OBS.live - could be related. If so, I don’t think it’s been fixed yet.

odd kraken
#

to the first: This is a known issue. We are working on a fix.
to the second: The video Off is meant for the visual on your stream. It doesn't stop the video in the MR in OBS.Live.

grim leaf
#

Ah, gotcha. Thank you both.

tulip hamlet
#

I think the more important question here is why you were never given the DreamTeam role 😂

grim leaf
#

It's fiiiiine. (Thank you for that, too!)

dawn anchor
#

Have you guys fixed the uninstall bug yet? I got a stutter when I installed obslive and I can't uninstall it.

dawn anchor
#

That's what I tried before and the uninstall wouldn't complete and all my streamelements browser sources were gone

#

not gone exactly, they were in obs but they wouldn't work and I couldn't fix them

manic pivot
#

What would be causing my OBSlive chat feature to not be working?

tulip hamlet
#

What do you mean?

manic pivot
#

i can not enter my own messages nor do any messages i have in my twitch chat show up in the OBS live version of the connected chat

tulip hamlet
#

Can you screenshot it?

manic pivot
#

this is what it shows with the settings icon. is there a way to relink the chat? i recently changed my twitch name could this cause the disconnect?

tulip hamlet
#

Log out and log back in with the top menu.

manic pivot
#

which top menu are you refering too?

tulip hamlet
#

The StreamElements menu.

manic pivot
#

ok

#

That fixed it thank you 😃

digital otter
#

hey guys, im trying a switch from Streamlabs to OBSLive with Streamlements, and having a hard time when it comes to onscreen latest alerts such as latest follower, top tipper ect. I am going through the overlay maker for this and have set up a browser source for which nothing shows. On top of this even though I have imported alerts across things like Top Tipper are displaying "no data" even though on OBS through the streamelements activity feed its picking it up

tulip hamlet
digital otter
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yes i just got that part working finally

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i still cant figure out the top tip area tho, the OBS streamelements is pulling the right info in the filters which i think is Petty Poison at $171.05. the top tipper widget though isnt pulling that info?

tulip hamlet
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Looks like you screwed up your import actually, I'm seeing duplicates.

digital otter
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i ran another import this morning?

tulip hamlet
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Yeah, you're not supposed to run it more than once.

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Your revenue history is full of duplicates.

digital otter
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well rip me i was not aware.

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i had a lot of issues at the start even getting the import to work

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its not critical that i mean streamlabs never recognised petty as the top tipper as it was off different payment names for the two payments which is why umbrafoxx used to show. just though since the activity feed now had petty there the widget would do the same

tulip hamlet
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You should go through and clean up your revenue history.

digital otter
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yeh just working on that now

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so thats done- data is still incorrect though for latest tipepr and toptipper. latest i think is pulling from when i was using stream elements a long time ago. is there any fix to these parts?

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seems its only pulling it from the actual donation link rather than the import list

tulip hamlet
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I still see a lot of duplicates.

digital otter
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dammit lol ok removed 10 more i think that part is good now

modest locust
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Hey, I'm setting up for a charity event tomorrow and the tiltify alert box keeps going off over and over and over

shy mountain
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@modest locust Is this when you switch scenes?

modest locust
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It's whenever I am on a scene with the alert box. I changed up and used a simple alert type as a workaround. I'll try to investigate more before my next event

deep birchBOT
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@modest locust Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

elfin cargo
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Quick question. For the Super Themes. I use a 1440p monitor. Is there anyway to scale them to my resolution?

shy mountain
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Thats a 16:10 right?

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Aah no 16:9 - so you can set the overlays to 1440p resolution (tiny pencil next to the name of the overlay in "my overlays") and then get in the overlay

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and just adjust the sizes of the widgets.

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to match the bigger resolution

faint hemlock
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Hi all - has anyone had any luck compiling OBS.Live on Mac?

shy mountain
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OBS.Live is not supported on Mac.

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We do have plans in the future for Mac and Linux.

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But no ETA.

faint hemlock
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That's great to hear official support is coming, however I see that on GitHub that there are some partial instructions to build OBS and obs-browser - but just not 100% complete and something somewhere is breaking for me in the midst of cmake. Wondering if anyone had any experience with that here.

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In lieu of an ETA, I figured I'd try following that guide and hopefully was going to seek out the author of said guide

shy mountain
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I can ask the devs about this, but I can't guarantee an answer right away. Most likely during the day.

faint hemlock
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I'd really appreciate that, thank you @shy mountain . From what I can see five users have contributed to the readme, OsirisNL, DDRBoxman, kc5nra, Lange, and zavitax but can't tell who pushed the mac guide initially.

shy mountain
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Those names are not familiar to me at all, so its most def. not our devs.

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Sorry, zavitax is our main dev on OBS.Live, so he most likely pushed the inital readme file.