#helpdesk-selive

1 messages · Page 12 of 1

ornate dune
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Is it possible to get doss game in gamecapture?

deep birchBOT
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@ornate dune For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

shy gazelle
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anyone available for a question?

zinc lark
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Whats up @shy gazelle

shy gazelle
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ummm I figured out that im not getting desktop sound at all through obs

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so its on my side

heady token
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New to OBSLive and I have a quick question

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Before using OBS:L I wasn't dropping any frames, but now with OBS:L I'm currently at 5.3% dropped frames

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any suggestions?

zinc lark
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What we did was build a plugin on top of OBS Studio. We didn't change anything else about it (that we 99.9% think). Dropped frames could come from a lot of things. Go to View, then Stats, and send me a screenshot of that @heady token

heady token
zinc lark
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so it does look like you dropped a fair amount due to your network

heady token
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teach me how to read this? What idicates that to you pls?

tulip hamlet
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The red text. LUL

heady token
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LOL oh I C

tired sandal
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Hello! o7 I could really use some help with OBS.Live...

tulip hamlet
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Just ask your question.

tired sandal
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Where do I find my 2nd monitor on OBS.live? I have a xbox one connected to a capture card in my pc and have the "hdmi out" port connected to the monitor. Im new to streaming from console (RDR2 got the best of me)

tulip hamlet
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I'm personally not familiar with the use of capture cards, so better if someone else assists you with it.

tired sandal
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ok

shy mountain
dusty drum
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@tired sandal co6hello When you install the Elgato Capture Card, you need to have a new source on OBS > 'Video Capture Device'

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OBS is not capturing the monitor. Normally your Capture card is connected between your console and your PC with a USB cable.

whole ore
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how to reduce overlay resolution, its damn bigger

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@rotund bough help

deep birchBOT
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@whole ore The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

whole ore
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@deep birch thanks, a bot replies me...😅

shy mountain
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We poke it with a stick stick

gloomy gulch
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Good afternoon:
In some occasions, obs live gives me fps of fps, I do not know why everything is perfect in the game.

swift cape
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Hello. I have been emailing back and forth, haven't received a resolution and was told to post my issue here. I am trying to finalize the bot and tipping setup in Twitch/OBS Streamelements integration program and keep getting stuck on the tipping setup page as it is not loading the correct URL.

pallid parrot
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This usually happens if you don't have tipping link on your twitch channel.

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Huh. That is strange

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I forwarded that issue to somebody with more skills than I have, and this is being investigated

sinful flint
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@swift cape I replied to your email with more information as well

swift cape
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@sinful flint I received it. Thanks

worldly frost
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I have OBS:Live installed and now I am getting crackling sounds from all audio sources when either streaming or recording. ????

spring otter
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Does anyone know if there's an issue with TTS emulating on cheer alerts? I can get it to read out all other alert types, but when I try to emulate the cheer/bits alert it won't actually do the TTS. Any tips/hints?

tulip hamlet
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Did you set TTS for the individual variations?

spring otter
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yeah I did.

tulip hamlet
spring otter
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thank you! I forgot this one had variations 😃

tulip hamlet
rugged quail
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how can I import my scenes from StreamLabs?

ancient zodiac
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You can import your alert box with our chrome extension. Scenes aren't able to be imported

rugged quail
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😮

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crap

zinc lark
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SL made their scenes proprietary

zinc forum
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How can i import a streamlabs obs scene collection?

tulip hamlet
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Streamlabs has its own custom extension for their exports, which isn't compatible with anything else. You'll need to manually import your assets into StreamElements.

bold furnace
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What's the difference between this and twitch?

shy mountain
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@bold furnace There is no difference. We provide an extension/tools for Twitch streamers to track their alerts such as followers and subs for example.

bold furnace
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Since I don't follow everything could you maybe send me a link with more descriptive instruction?

shy mountain
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Twitch in general does not provide an easy way for streamers to track who has followed them, or subbed to them, although the latter is visible in the chat as is cheers and hosts. Since Twitch does not provide that info in general, companies such as our selves and others have used some coding magic to get that info and show it in a useful way for streamers, such as on screen alerts for viewers, but a nice little activity feed that lists recent events(follows/subs).

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What OBS.Live is, is just an addon to the main program which is OBS Studio. There is another program used to stream to twitch called XSplit, but that one is paid to get the extra features, which are free in OBS Studio.

bold furnace
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I only use mac

shy mountain
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At the core, OBS Studio just provides a way to stream to twitch, while our Plugin OBS.Live provides a CHAT and activity feed right into OBS Studio as a visual helper.

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Well, afaik, OBS Studio works on Mac, but not our plugin.

bold furnace
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?

shy mountain
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As far as I know, OBS Studio works properly on a Mac, while our plugin is still in development and Mac version is planned, but no ETA for it.

bold furnace
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Hm

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When I get on my computer in the morning I will take another look

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It's 11:27 and I need to get some sleep

shy mountain
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Ok. Have a pleasant sleep.

amber flame
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Hi. Can u connect obs live to Youtube?

shy mountain
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It is planned for a future update.

amber flame
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a little wiss from me tho. if u also can intergrade restrem.io chat as well would have been awsome

shy mountain
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@amber flame At the current moment we don't have any support for restream.io, so I'm not sure if thats going in as planned for OBS.Live.

ocean nacelle
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Can someone help me please? I don't know why, but it's impossible for me to download the new obs.live update! It just says "failed to download" >__<

shy mountain
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Most likely your anti virus or extension is blocking the download.

ocean nacelle
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It's the first time this thing is happening to me, the previous updates were fine! >__<

warm pewter
unkempt pendant
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Have a question about browser capture does it also pull audio from that source as well or does it have to be window capture to pull the audio trying to stream to yt from my ps4 and use obs to capture that stream and stream to twitch to have alert popups and all. If that makes sense

ocean nacelle
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@warm pewter It still says "failed to download"!

warm pewter
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What browser are you using? Does it say why it failed?

ocean nacelle
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@warm pewter Chrome! No, it doesn't say it!

last falcon
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Good Morning! I have some noob questions... Where is the best place to view my activity such as followers and subs etc?

ancient zodiac
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If you're using obslive its integrated into your obs window.

last falcon
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Is that the best way for me to see them? Or is better to look at streamelements browser? Idk just kinda seeing what others do

ancient zodiac
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Obslive is generally the easiest because then you dont need chrome open

ocean nacelle
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@warm pewter Kite, maybe I solved the problem! Thank you for your help! ;w;

plain wharf
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im having trouble trying to get my obs to stream. my stream key is correct but is still givng me the error failed to connect server

steel mural
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@plain wharf If you're 100% sure that you entered the right streamkey check if any anti virus or firewall is blocking OBS. If that isn't the case then you should ask twitch directly.

sturdy kayak
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I need help

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how do i transfer my overlay from the website to the obs-live?

sinful flint
sturdy kayak
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@sinful flint Can you help me in Voice Support?

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Or anyone really

sinful flint
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Sorry it's rather late for me, what's up?

sturdy kayak
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My sounds are weird

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the mic is the game and mic sound

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the pc sounds does nothing

sinful flint
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Tried messing around with your audio settings?

sturdy kayak
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I just fixed my audio setting on mic i am testing it now

chrome hazel
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My panels keep resetting their position, any ideas how to stop that?

cloud oak
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anyone know what changed in the most recent update?

runic blade
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So I don't know what happen its been fine until a moment ago but why all of a sudden I am disconnected from twitch on OBS Live and cant reconnect? By the way I am logged in on twitch and stream elements's website(ed

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Then my twitch is all of a sudden linked to a different account when adding it?!?

dreamy glacier
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Is obs live available for mobile?

dry sphinx
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It's not. PC only for Windows 10.

rare night
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The latest version of the plugin addresses crashes that were reported in the past and bugs.

sturdy kayak
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The game volume isnt working how do i fix this?

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Please hurry i am in the middle of streaming

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!!

ancient zodiac
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This isnt relevant to our addon. This is a general obs question.

deep birchBOT
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@sturdy kayak For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

river galleon
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where can I find the notes to the latest OBS.Live update?

ancient zodiac
river galleon
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That's it? No details at all?

ancient zodiac
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Thats what I was given.

uncut notch
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I can't get my alerts to show up no matter what I do. I set them up in stream elements layout. I emulate them and they show up fine. I launch in a new window and they show up fine. I copy launch widget address into browser source into stream elements obs live and it plays the sound, but the visual is like cut off on the right? what is going on?

deep birchBOT
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@uncut notch To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

uncut notch
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Resizing my browser source fixed it. I just set it to 1920x1080 and it centers itself now

ancient zodiac
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:)

uncut notch
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Does anyone know how to add a sub counter to obs?

ancient zodiac
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Edit the overlay on our site and there's specific widgets for that

versed ore
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Hello everyone Is there a way I can lower the timeout time I usually timeout in obs live by right clicking there name and selecting time out but it does it for 10 minutes? Or is there an easier way to do it? Thanks

twilit venture
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You could do it with a command as far as I know

coral charm
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I am new here never used streamelements
may I ask how can I reload overlay? or add overlay from your website to obs and twitch

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and how can I add my old stetting for games capture

deep birchBOT
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@coral charm To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

coral charm
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I was thinking about games capture how I can keep it for game

warm pewter
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Not sure what you mean by that

coral charm
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I added overlay

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but what about my old game capture

warm pewter
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Still not sure what you mean

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adding a browser source for an overlay has nothing to do with other sources

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If you removed your game capture source, or are migrating from something like SLOBS, you will simply need to add the source again in OBS

teal wagon
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I am trying to uninstall obs live (sorry, testing something new) When I uninstall it just says Unistall it doesnt say anything specific like the settings on the help page

teal wagon
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help please

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@warm pewter

shy mountain
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@teal wagon You will need to uninstall both the plugin and OBS Studio then install OBS Studio fresh.

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May we know why you want to uninstall the plugin?

brazen bridge
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Hello , is it possible to get an obs check ? Today I got like 60-70% usage and i have no idea from where .. I got a really good pc so it shouldn't be that high I think

loud kettle
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this prolly gets asked alot but what are the go to settings for a potato pc

warm pewter
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@brazen bridge You can use the task manager and expand the OBS process to see what is taking up the most CPU. If you use x264 encoding, it will use more CPU and depending on what you are streaming it is very easy to get high CPU usage

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@loud kettle You can start with the auto config, but if your PC is really a potato, then there is a good chance you wont really be able to stream from it

brazen bridge
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@warm pewter Yes I'm using the cpu but someone told me I should use 1 " Game Capture " instead of 15 that I have for each game

warm pewter
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yes, you should never use that many capture sources

brazen bridge
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But I don't know how to make exactly 1 game capture for all .. i heard something about keybinds on that

warm pewter
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if thats how you want to handle it

brazen bridge
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how else can i do it ?

warm pewter
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change the game in the source as needed

brazen bridge
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so that means everytime i change the game I need to do this setting in obs to get the game ?

warm pewter
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yes, you would select it in the source properties

brazen bridge
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Thank you

warm pewter
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the bitrate will depend on what your video settings are for the output resolution

sand kiln
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why isnt the video bitrate not updating properly while live?

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im using Streamelements OBS

ancient zodiac
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We dont alter your obs settings/connection.

sand kiln
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what do you mean?

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so once you go live, you cant alter it unlike in the plain OBS?

ancient zodiac
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you cna do whatever you do in regular obs.

sand kiln
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what i mean is this, so it was originally 6000, then i decreased it to 5000 but my max/regular bitrate still goes beyond 5000

ancient zodiac
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thats n ormal.

sand kiln
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but in normal OBS, when i adjust my video bitrate, it updates/caps it, even while live

ancient zodiac
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it functions the same

sand kiln
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weird, because on my status bar, it's still going beyond the configured video bitrate therefore causing frame drops..

ancient zodiac
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thats literally what obs does.

sand kiln
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i dont get it

ancient zodiac
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obs itself, with our without addon , generally goes past the bitrate set.

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or*

sand kiln
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but what about this? im just worried about the red sign, that mean's it's dropping frames, right? ive set it to 3500 now but its still like that

ancient zodiac
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that means your internet isnt keeping up, yes.

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but this has nothing to do with obslive (our addon)

sand kiln
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but with that, my dropped frames keeps increasing

lapis tusk
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I need help with my chat and activity feed was removed off my obs and I dont know how to put it back

ancient zodiac
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Streamelements tab on obs. Click on activity feed and chat and they should reappear

lapis tusk
warm pewter
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Logout and log back in

lapis tusk
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I have it thank you

limber fog
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i stream on twitch with a ps4 will obs work with this stream as i can not get it to work properly i get the chat bot to work but ca not get the overlays to wor

empty parrot
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@limber fog if you have a capture card, it should.

OBS can't capture console gameplay without a capture card.

wooden reef
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does anyone know how to make a raffle command for your custom currency?

nova geode
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@wooden reef there is an sraffle and a raffle command in the standard commands already.

wooden reef
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nono. im asking if i can get the script for it

nova geode
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Im not sure that's possible, since its a standard command. But even so, the right board to ask that in would be #dev-chat

wooden reef
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ok thank you

last nexus
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Hey! I was wondering if there was a way of realigning the follower goal with twitch? my follower count on my follower goal is 101 but my actual follower count is 96

warm pewter
pearl remnant
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Can someone help me out? My game capture stopped working

nova geode
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Have you tried deleting it and adding a new game capture?

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Also for some games game capture doesnt work. You would be best off to use display capture in that case.

pearl remnant
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i did, i can try again though

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and ive heard people say to use display capture, but isnt it slower then game capture in fps?

warm pewter
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you would only get a performance impact with display capture if you are using Windows 7, or have Aero completely disabled on newer versions of Windows

tropic dagger
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how do i add the chat bot to the obs

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?

warm pewter
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if you are using OBS.Live you can enable it from the StreamElements menu, If you dont see it, log out and log back in

tropic dagger
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the streamelements tab in top bar

warm pewter
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that would be the StreamElements menu

tropic dagger
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i mean like a chat box the stream can see thats in my overlay

warm pewter
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then you need to add the chat widget to your overlay, and this has nothing to do with OBS.Live

tropic dagger
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oh sry

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im new to all this

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sry for hassling u

simple stone
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I have an issue when trying to stream. Can i get some help ?
I want to use stream elements as my overlay source, but I am having an issue with the black screen on OBS
Please message me or @ me

nova geode
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@simple stone when adding the browser sources to your OBS, make sure to set the resolution to 1920x1080. otherwise it wont show up.

simple stone
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I will be sure to try that. I am at work right now, but once I do get home I will try. Just be on standby, because I am new to this.

nova geode
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just hit us up in here when you need further assistance. most of us are volunteers, i cannot guarantee i will be here when you return. its past 9pm on a sunday for me.

empty warren
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Why am I dropping frames playing Siege? I have a 1080ti and 8700k.. send help haha

deep birchBOT
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@empty warren Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

empty warren
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I'm live right now.. but i can do that in a second

warm pewter
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need it when you end the stream, it wont show where the frame loss comes from until you end the stream

empty warren
warm pewter
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the major frame loss came from your GPU rendering the canvas

14:19:13.049: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 10429 (1.4%)
14:19:13.049: Output 'simple_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 264 (0.0%)
empty warren
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so how can i fix that?

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i know guys with worse computers that dont have issues.. stressing me out haha

warm pewter
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lower game settings, use vsync, or cap the framerate

ancient zodiac
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cap framerate because siege maxes cpu usage.

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unless its capped

warm pewter
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OBS will build the canvas, and scale it on the GPU and then send it to the encoder. The rendering lag where your frame loss is coming from is related to the GPU rendering the canvas. Since the GPU is being overloaded, you will have to do what you can to limit this. Capping the framerate, or scaling resolution down are the best ways to address this

simple stone
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Where do I go to add browser source? Then once i get there, how do i make it to where the resolution is 1920x1080? And what @nova geode said, does that go if youre streaming gameplay from a ps4?

warm pewter
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browser source is added in OBS

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!add

deep birchBOT
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To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

empty warren
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ok my output was 1920x1080 turned it down. kets see if that works

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nah i still am. I even lowered ingame stuff to lower than my friend wwhose pc aint s good and still having issues.. feelsbadman

simple stone
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I am just focused on trying to have my face on the stream as well as my gameplay. This is being done through a ps4.

ancient zodiac
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Console streaming doesnt allow browser sources

simple stone
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So how do other ps4 players get their face in their stream like everyone else ? My buddy told me I didn’t need a elgato just to capture my face on the stream.

warm pewter
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if you are doing it straight from the PS4, pretty sure you need a proprietary cam for streaming with PS4. Alternative is to stream from a PC

simple stone
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So I need an external webcam ? I see that everyone uses the same logitech cam most of the time.

ancient zodiac
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You would need the ps4 cam.

vernal niche
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Hello guys

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Got problem with obslive

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on the lateral bars where is the chat and activity feed, asks me to connect with twitch (sesion expired)

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and there is no way to get connected one more time

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its just appeared suddenly

warm pewter
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Logout and log back in from the StreamElements menu

vernal niche
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did it already

warm pewter
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Logout and back in from the main SE site, then try it again from OBS.Live

vernal niche
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same

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looks like app is not able to connect with twitch

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and i ran it with administrator

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any1 ??

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@warm pewter ? i just reinstalled and still same problem ? 😦

warm pewter
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I would not expect reinstalling it would fix it if OBS.Live cant connect to Twitch

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A log might show more

deep birchBOT
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@vernal niche Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

vernal niche
vernal niche
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I cant find any solution

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Rebooted router/pc still same

warm pewter
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Make sure OBS is closed, go to %appdata%\obs-studio\plugin_config and delete the obs-browser folder, launch OBS and try again

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its returning a 401 on the login, so not too much that I can help with in that regard outside of suggesting what has already been suggested. If all else fails, you might need to go into your Twitch account, and remove access to StreamElements from there, and then try logging in again

late scaffold
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how do I change my bots name? i click learn more but doesn't open taps, checked everywhere & can't find option for streamelements btw using obs.live

deep birchBOT
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@late scaffold Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

warm pewter
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if you want to do it from OBS.Live you need to click the burger menu on the activity feed, the options are in there

late scaffold
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that's what I've been doing for past 45mins doesn't change, keeps just spitting out my name instead. I did ground at 1st, nothing, gave up on it & then tried obs.live same just spits out my name instead or custom name Ori

warm pewter
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that means you are using your main twitch account, you need a second account that has the name you want to use for the bot that you connect

late scaffold
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Not trying to be or sound rude... but why create another account? That's literally managing a 2nd account just to change name for a bot.

warm pewter
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The second account is used as a proxy account. You cant simply rename the bot, the bot needs an account to use to post to Twitch chat if you want to rename it

late scaffold
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I understand now, just seems like a lot. creating email for 2nd account creating 2nd twitch account, remembering passwords, enabling streamelements etcs thanks for the help guys.. i'll just stick with regular streamelements name bot

fringe carbon
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i dont know how to set up soures i just get a blank screen wheni stream

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i need help

deep birchBOT
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@fringe carbon To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

fringe carbon
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i need help with sources

warm pewter
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if you are trying to use game capture, and get a black screen, the game is probably not compatible with that source, and you would need to use window or display capture instead

fringe carbon
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sorry um i dont know how to set up sources

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so i have 0 sorces

warm pewter
fringe carbon
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i am set up all ready i i have your chat bot i set up tipping but dont know how to stream properly

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😃

warm pewter
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If you have 0 sources, then you are not set up and ready, and if you dont know OBS, look at the guides in the article I sent you

mystic mantle
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Is there a way to set up the Tip widget from Steam elements as a standalone to put on Streamlabs Obs?

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I have a overlay i love using in steamlabs and just want to add the tip anouncement.

ancient zodiac
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You would have to create an overlay and add the alert box widget and customize it and add it to obs.

mystic mantle
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where do i find the tip anoucement thing (whatever the proper term) to add a alert box

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oh wait just make a blank overlay with JUST the alert box you mean?

fringe carbon
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I STILL NEED HELP

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I AM NOT WATCHING A FIVE HOUR VIDEO

ancient zodiac
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@mystic mantle A blank overlay with an alertbox, with the tip alerts configured. yes.

fringe carbon
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cross that of the list

ancient zodiac
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We have no five hour videos

mystic mantle
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Thanks oyu

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You

warm pewter
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and we are not going to walk you through the entirety of using OBS, there is a play list of shorter videos, if you actually looked at the article

fringe carbon
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this is what i was sent by KITE

ancient zodiac
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If you dont understand how to add a source, after the bot told you how to add a source, then you might need those videos.

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if you scroll down, theres are specific videos

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on specific subjects.

warm pewter
fringe carbon
#

but i accidentally hit No so it didnrt tell me

ancient zodiac
fringe carbon
#

ok

#

when ever i see a video it is on a web browser

I DONT KNOW HOW TO GET TO THAT WEB BROWSER

warm pewter
fringe carbon
#

:wut:

warm pewter
#

yes, as in what are you referring to

#

what web browser wut

fringe carbon
#

ok

#

ineed help i am in Voice Support

ancient zodiac
#

What do you need help with

pine raptor
#

Host alrets still don't pop should I add variations

tulip hamlet
rugged quail
#

oi i got that alerty

#

ahahaha i got the exact same one

#

i really like iot

#

it*

pearl hedge
#

I spent hours working on my overlays, and now my OBS doesn't work

twilit venture
pearl hedge
#

My kbps keeps dropping to 0 and going green to yellow to red

twilit venture
#

well you do know that OBS.LIVE and the SE overlays, are not effecting you OBS at all... right?

pearl hedge
#

Also, the overlays I setup aren't loading all the way

twilit venture
#

sounds like you have coection issues to the servers and or your internet isnt working right

pearl hedge
#

I ran a speedtest and everything shows fine on my end

twilit venture
#

could be a agressiv antivirus. could be twitch servers sucking, could be wrong settings on your end of OBS

#

there are many factors to this but the OBS.LIVE plugin NEVER touches your OBS studio settings EVER

#

same goes for overlays

#

it sounds that your OBS Studio application gets blocked from something OR your settigs are messed up

pearl hedge
#

Well, I've had intermittent problems with OBS before. Usually I'm green in OBS and stream at 3500 kbps

twilit venture
#

well there you have it voidsmHey
Sadly I am not too good with OBS aniblobsweat

#

so I just gonna do this:

@shy mountain LoveSad

shy mountain
#

Im at lunch FeelsFatMan

twilit venture
#

okay! After lunch Keizar maybe can help you @pearl hedge 🙏

#

just let this man eat and then he can troubleshoot with you If thats ok 😃

pearl hedge
#

Ok, thank you

deep birchBOT
#

@pearl hedge Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

twilit venture
#

yeah do that in the mean time

shy mountain
#

Toss that log file in ny DM

#

And when i get back to the office i will take a look

pearl hedge
#

Did I do that right?

twilit venture
#

should Dm'ed him but yeah you did right. now we let Keizar enjoy his lunch kiwaplHappy

shy mountain
#

Omw to the office

twilit venture
#

dont hurry my dude take your time 😄

rugged quail
#

Zapraszam na mojego strimka DnimdG

#

:)

twilit venture
#

@rugged quail sounds like you want to go to #🇵🇱︱polski

deep birchBOT
radiant pulsar
#

OBS.Live had an update over the weekend. Anyone know what it was for?

shy mountain
#

Somet stability fixes, nothing to be afraid of.

rugged quail
#

Hey

#

How do I connect remote play with ps4 Can I do that ?

deep birchBOT
rugged quail
#

I tried on streamlabs but it just crashes

shy mountain
#

If you want to use OBS, you would needa capture card.

rugged quail
#

Would it work with streamlabs ?

twilit venture
#

we are StreamElements

#

not labs

rugged quail
#

I use stream elements still on my PS4 but having issues with the remote play

#

Hence why asking

twilit venture
#

If you want to stream with Overlays you need a Capture card. No stream Service from any console allows overlays ATM

rugged quail
#

Ps4 does ?

twilit venture
#

if you want to use remote play to capture

dapper blade
#

!console

deep birchBOT
twilit venture
#

you still need OBS for it

rugged quail
#

That guide isn’t relevant

#

I know how to stream I wanted to use remote play

twilit venture
#

@rugged quail last time I checked the PS4 streaming application doesnt allow you to have a URL as a Overlay set

#

remote play can be captured by OBS

#

since its a window on your PC

rugged quail
#

How do i do that please ?

twilit venture
#

that can be captured as a source from OBS

#

did you read the guide?

rugged quail
#

The guide didn’t help it’s irrelevant

#

I’ve done that

#

I wanted to know when I launch obs

warm pewter
#

You add a source like display or window capture, and use that to capture the remote play

rugged quail
#

Like that ?

#

Only giving me the one option dispute remove play being up ?

twilit venture
#

use window capture

warm pewter
#

Display capture captures your monitor

twilit venture
#

since its a program/window in the background

warm pewter
#

Hence the name, display capture

#

If you want to capture a specific window, use window capture

rugged quail
twilit venture
#

it sayes PS4 remote play right there

rugged quail
#

Screen is still black though ?

twilit venture
#

yeah because you need to choose something

#

do you know how OBs works? Monka

rugged quail
#

Ahhh Woops lol

twilit venture
#

if not I advise you to watch a basic tutorial as in how to set it up

rugged quail
#

Needed to tick multi adapter comparability

#

Comparability

warm pewter
rugged quail
#

Arghhh compatibility lol

#

Kiwa I appreciate your advice but don’t appreciate you talking to me like I’m a naughty child lol

#

New to this so hence why asking for help no need to be a sarcastic shit

twilit venture
#

you dont know how I talk to naugthy children seanK

#

I am not sarcastic but we are not here to explain to everone how streaming works but to help with StreamElements question

#

the fact that Kite and I went out of our ways to help you is something you should appreciate

rugged quail
#

I appreciate it like I said just not the sarcasm

shy mountain
#

The fact that you stole the person from me, is just rude, I'll go cry now sadcat

twilit venture
rugged quail
#

Lol 😂

twilit venture
#

you can have him since he doesnt like me anyway FeelsBadMan

warm pewter
twilit venture
#

maybe he likes Huskys more then girls

shy mountain
#

But..but I'll let it slide for today, as you haven't done support for 3 weeks @twilit venture HugGym

twilit venture
#

HandsUp and everone knows how much I missed doing support

rugged quail
#

Lol no offence taken kiwa but you came across a bit harsh just imo

twilit venture
#

sorry I am a meme queen and Like to have fun 🙏

rugged quail
#

Even if I am an idiot at it no reason to speak to me like one 😂

#

👍

twilit venture
#

I did not refere to you as an idiot

rugged quail
#

I know I know lol

twilit venture
#

just told oyu to look at tutorials how to use a programm

rugged quail
#

With a sassy approach yeah lol

twilit venture
#

since you said yourself, you are new to this

#

yeah I am a Sassy mom

shy mountain
#

woah woah, kids, calm down there now

twilit venture
#

:>

rugged quail
#

Lol

twilit venture
#

YOU ARE NOT MY DAD @shy mountain BabyRage

shy mountain
#

Everyone happy? Good! Now lets get that dosh from viewers FeelsMoneyMan

rugged quail
#

Well i apologise for being grumpy lol appreciate the advice

twilit venture
#

you werent grumpy all good fam! lets get back on track!

rugged quail
#

👍 thanks all!

twilit venture
#

so once you added the gameplay fro the PS4 you want to use a Theme from SE and input the URL/Webpage into OBS

rugged quail
#

Ummmm ok lol 😬

twilit venture
#

again if you dont know how this works its fine we all started somewhere Kite linked very usefull guids and tutorials how to operate OBS

#

so maybe watch one of those first and then you can search SE for a cool looking overlay and implement it into OBS

rugged quail
#

Can I add my PS4 camera as my camera rather than my laptop one? No one wants to see my face so close up I’ll loose viewers 😂🙈

twilit venture
rugged quail
#

Legend thanks!

twilit venture
#

I dont know...

#

I think if you enable it on your PS4

shy mountain
#

If the remote play allows capture of camera, sure, else just don't use a camera for a while FeelsWeirdShrug

twilit venture
#

it should show up in the Capture on OBS right?

rugged quail
#

I guess so maybe

#

I should shut up and try it

#

Cya later! Miss you already Kiwa

shy mountain
#

its a legit question, to which we can only assume, as we are mostly PC streamers

rugged quail
#

Sassy queen 👑

#

👍 I’ll give it a go thanks for your help and support and patience lol

twilit venture
#

miss you too @rugged quail No Tea, no shade , but all the pink lemonade kiwaplHappy

rugged quail
#

Haha 😂👍

radiant pulsar
#

@rugged quail still need help with remote play and OBS? I did it for a long time with overlays before I upgraded to a capture card

rugged quail
#

I don't know where to write this, it's more a suggestion, or bug fix than needing help. But when I put the Acri theme for OBS, the refresh buttons on SL OBS pluggin are black too so I can't see them haha

shy mountain
#

SL OBS?

#

We are SE, and our plugin is called OBS.Live, while SL's version of OBS is called SLOBS and its a fork of OBS Studio.

tropic dagger
#

how do i add alerts?

shy mountain
#

You can add the alert widget to the overlay, adjust as you want it then click save and add the overlay to OBS

deep birchBOT
#

@tropic dagger To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

tropic dagger
#

can i use game capture in the overlays?

shy mountain
#

Game capture is set in OBS.

tropic dagger
#

thats the propblem i use game capture but i want alerts so whn i make an overlay for alerts it goes on top of game capture do i get no game

#

how do i use game capture and alerts?

shy mountain
tropic dagger
#

i just want my stream elements alerts on the same overlay as my game capture

dry sphinx
#

You're using a PC to stream right?

tropic dagger
#

yup

dry sphinx
#

You're fine then if using OBS. As you can have the Browser Source for the Overlay & Game Capture Source under 1 scene.

tropic dagger
#

but i need the alerts overlay to be over the game capture and when i do that u cant see the game caoture

dry sphinx
#

The Browser source should be above the Game Capture in sources. If that's not working: Try swapping places for Game capture on top & Overlay Browser source below it.

tropic dagger
#

there fixed it

dry sphinx
#

Sweet! 🤘🏼

flat zinc
#

every time i add a browser source its always off and when im in my overlays centering it, its always off in obs

zinc lark
#

Make sure you are changing the width and height in the browser source settings. OBS Default is width 600 and height 800. SE Overlay default is width 1920, height 1080.

flat zinc
#

still off

zinc lark
#

can you give more details? Screenshots etc. I don't really understand right now what you mean by "off"

flat zinc
#

in the overlay editor it says center and when i put it in obs it like this

zinc lark
#

@flat zinc because you manually set the overlay you are working with to 720p. Therefore, your width will be 1280, and height will be 720

flat zinc
#

do i need to change the res to 1080p instead of 720p?

zinc lark
#

no, read the second part of what I said

flat zinc
#

can you tell me how i can avoid it without doing it manually

zinc lark
#

Not sure what you mean by that. All you have to do is go to your browser sourcec settings, and change the width to 1280, and height to 720, as stated

flat zinc
#

oh

#

ill see if it works

zinc lark
#

then hit CTRL+F, which will make it fit your canvas

#

which looks like it is probably 1080p

flat zinc
#

alright it worked thank u

zinc lark
silk stone
#

I still am getting a black screen for Chrome window capture any thoughts on how to fix?

warm pewter
#

You need to disable hardware acceleration in Chrome

#

or use Display Capture for your source

zinc lark
#

did the hardware acceleration thingy, along with admin rights. Only option is the display capture at this point

silk stone
#

yeh did both those

#

everythig that I was reccomended I tried

warm pewter
#

Then you need to use Display capture

silk stone
#

things for you to try.

  1. Launch OBS as admin.
  2. disable hardware acceleration.
  3. Desktop capture
#

so yeh ill just have to do that

warm pewter
#

did you disable the hardware acceleration in Chrome itself or in OBS, it has to be disabled in Chrome

silk stone
#

obs

warm pewter
#

this is a long time known thing when trying to capture Chrome with OBS

silk stone
#

how do i change that in chrome

warm pewter
silk stone
#

ty got it lets see if this works

#

🙏

#

Worked!

warm pewter
dry sphinx
silk stone
#

ty all

warm pewter
mortal terrace
#

Is there a way to scroll text in overlays?

dry sphinx
#

@mortal terrace click on the text widget in the overlay editor, open text settings and enable "Text scrolling"

lofty forum
#

can i get some assitance?
i dont know why i am no longer getting any audio through my obs streams, nothing coming from my capture card and nothing coming from my desktop to my stream. could someone helo me out or guide me in the right direction, thanks

deep birchBOT
#

@lofty forum For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

pearl hedge
#

My OBS still crashing like crazy

#

Thanks for the link

mystic mantle
#

Is there a way i can find the gif image used by a Streamlabs theme to be used in my Streamelements alert box?

#

NVM found a better way

lilac isle
#

Is anyone else having problems with the hypeboss not giving health back when the current boss donates? It just takes the hp away from him instead of healing him. I mean I can redo the alert a few times so he “becomes the new bit boss” and it rewards him the extra hp but something has to be off somewhere as it should just be giving them their hp back... thanks in advance guys

shy mountain
#

Afaik this is a known thing and not related to OBS.Live 😃

#

I'll ask just in case.

lilac isle
#

Thank you and ya tbh wasn’t totally sure where to post this one tbh... appreciate the help tho

shy mountain
#

Can you tell me what kind of event happens from the boss that its not healing him?

#

@lilac isle

lilac isle
#

When he does an actual donation. For instance the other night he was at somewhere around 2500 hp left out of approx 3900 so he donated $20 to fully heal himself and it ended up taking him down to 500 hp instead. I asked him if he used the same email login for PayPal thinking maybe that was it but he said he did. @shy mountain It’s been a minute but I believe a boss has healed themself using bits before just noticed the donation problem a couple times now

shy mountain
#

Usually it matched by user name. I'll pass this along.

lilac isle
#

Ya the username was the same 100% that’s what I initially thought too which is why it was weird and I asked about the emails just to check

shy mountain
#

@lilac isle Mind if I run some alerts on your overlay?

past frigate
#

yo i like obs live but is it normal for it to use 30-40% cpu with static scenes?

#

SLOBS was using 10-15%

#

my specs arent bad either i got an i7 8750H and a 1060 gtx

#

but obs live is making my laptop throttle cause of high cpu usage

twilit venture
#

do you "not show if not visable" at all your Overlays?

past frigate
#

yes

deep birchBOT
#

@past frigate Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

past frigate
#

give me a sec

lilac isle
#

@shy mountain sorry, passed out. Go for it

shy mountain
#

@past frigate You are trying to stream via your GPU as far as I see on a non-standard output resolution. Your CPU is more then enough and its recommended to encode via CPU.

#

@lilac isle Ok, but will test in a bit.

zinc lark
#

my question: @past frigate is it OBS itself causing that high, or are browser sources contributing to the CPU usage? you can see this in the task manager, as OBS will have a dropdown and you would see CEFbootstraps

#

I would def recommend outputting at 720p as well, the res you are doing now is not standard (like keizar said), and upping the resolution can increase the encoding cost

hearty hearth
#

Hey hi guys .... dumb question but in need 😦 how to add stream lables into OBS (NOT STREAMLABS)
Thank you!

shy mountain
#

You add widgets to your overlay and then add the overlay into OBS.

#

@lilac isle I just replayed one of your BitBoss' alerts and it healed him

#

I'd suggest next time you see it not healing, while live, clip it and send it out way.

lilac isle
#

Ok sounds good. Like I said it was specifically for a donation too. The bits part worked fine. I’ll check it out and clip it if it does it again tho. Thx again for your help @shy mountain

shy mountain
last swallow
#

Having some issues with obs live. Is this where i get help

#

When opened, it instantly crashes my OBS client

tulip hamlet
#

^Answered in Zendesk.

last swallow
#

Thank you @tulip hamlet

past frigate
#

@zinc lark i usually stream at 1080p 60fps, or i least i was with streamlabs, but now i had to resize output cause of cpu usage..

#

an sorry but i cant find CEFbootstraps

rugged quail
#

why wont obslive capture my game screen?

#

wont capture any windows

ancient zodiac
#

Some games dont function with game capture. Use window or desktop

rugged quail
#

window is not working and desktop quality is poop

ancient zodiac
#

Thats a generalized obs problem and isnt related to our addon.

mortal cradle
#

hey, is there a way to overlay the chat from obslive on top of my game, but so I can see it too?

brisk mirage
#

not to sure.

#

i have a question, game capture isnt picking up Destiny 2. how do i fix that?

#

and i only have 1 screen

dry sphinx
#

@mortal cradle It's possible but really wide instead of tall lmao.

#

@brisk mirage You'll have to Display capture that cause Destiny Kappa

mortal cradle
#

and you can't adjust the size? :/

dry sphinx
#

Bungie doesn't allow direct game capture, else you get banned.

#

You could drag it down but your Activity feed & OBS Screen will be tiny in the process.

mortal cradle
#

oh ok

misty cradle
#

Does the OBSlive support youtube yet? coz i cant find a way to switch to the youtube channel.(just started streaming on yt as well, streaming alternate days on yt and twitch and SLOBS sucks)

#

so my activity feed and chat is always the twitch one

nova geode
#

No, sadly not.

misty cradle
#

Are you guys gonna get it done in the near future or twitch is the primary focus for obslive for now

shy mountain
#

Youtube is planned for when we finish adding some other features and know they are stable enough to move along the line of future features

misty cradle
#

cool thanks. Also wanted to know if you guys will implement the loyalty points feature and the duel etc modules for yt

shy mountain
#

Afaik, Youtube's API isn't that open for us to be able to extract/track a live channel's chatter list to assign loyalty points.

#

There was an issue with the bot not joining channels that was fixed some time ago, but no new info on above feature.

misty cradle
#

nightbot is capable of handing the loyalty points, not sure if dueling and all of that is available or not

#

maybe that will help you guys

shy mountain
#

I'm not able to find any mention of a points system from Nightbot for Youtube. I even logged in with my youtube account to see if I can find anything. Also am finding this info:

#

So unless you found something I'm not finding via google search and looking into Nightbot, then please share with us, so that I can pass along internally.

fresh flame
#

so I've been streaming black ops 4 this past week and I've been streaming perfectly fine getting 1080p 60 fps on stream and in game 120fps+... last night i start off the stream with some diablo 3 everythign is fine working normally then i switch to black ops 4 and i notice stream elements OBS CPU usage went almost as high as 30% with dropped stream frames that made my game drop frames as well. When i stopped streaming (not even closing streamelements OBS) my game ran perfectly smooth. I haven't changed any settings between the perfectly fine streams and yesterdays stream. Please help the only thing i can think of is uninstalling Streamelements OBS and reinstalling Base OBS

#

CPU: i7 8700k
GPU: GTX 1080ti

twilit venture
#

@fresh flame
The obs you use is base OBS Studio

#

We are not Streamlabs.
OBS.Live is not "our version of OBS" its normal obs Studio with an add-on

#

So it would do nothing if you deinstall obs.live GWcmeisterPeepoShrug

#

As for your FPS issue. Can you provide us with a log of this stream?

deep birchBOT
#

@fresh flame Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

fresh flame
#

please excuse the frustration

twilit venture
#

Still need a log

fresh flame
#

im not home right now

#

i can't get that info

twilit venture
#

Clips won't show us anything what actually happend

#

Then provide a log when you are home kiwaplHappy

fresh flame
#

will do

twilit venture
lime merlin
#

Anyone here have this bug where when you set any device to audio monitor it just doesn't work?

#

I here no playback audio at all

shy mountain
#

Is this OBS.Live related or just OBS Studio?

#

Also what do you mean by "audio monitor"?

warm pewter
#

Audio monitoring issues would be unrelated to our plugin

#

works as expected for me, just tested by setting my mic to be monitored

empty warren
#

how can we set up donation alerts? if they donate through stream elements i dont get an onscreen alert?

warm pewter
#

you need to have a StreamElements overlay with an alert widget.

empty warren
#

so i cant use my custom overlay?

warm pewter
#

You can do what ever you want, but to get an alert on donations from our system, you need to have our alert widget added, even if that is the only thing in the overlay

empty warren
#

okay so im in the overlay editor, whats next?

warm pewter
#

add an alert widget

empty warren
#

okay im figuring it out, just figured youd be able to walk me through it haha Im pc illiterate. learning 😛

warm pewter
wanton brook
#

where do i find logs

nova geode
wanton brook
#

i love you @nova geode

nova geode
wanton brook
#

I would like to post a log in here and see if anyone can see why i get frames dropped. I just drag and drop the log?

nova geode
#

sure

wanton brook
warm pewter
#

most frame loss was network related

22:14:56.320: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 174 (0.0%)
22:14:56.320: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 6774 (1.6%)
wanton brook
#

Ohhh, so was because of my internet then?

#

but does that mean it did 6774 bitrate?

#

Cause i have set it to 6000 only ^^

nova geode
#

no, it dropped 6774 frames

warm pewter
#

thats how many frames were dropped

wanton brook
#

Ooooh

#

I guess my router cant handle this. Since i am on 100/100 isp

nova geode
#

are you streaming with 720p? i would suggest a bitrate of 3500, but kite knows better than me

warm pewter
#

he is doing 900p/60fps

wanton brook
#

yeah

warm pewter
#

6K is still probably a bit overkill for that

wanton brook
#

Yeah i guess, but i live in sweden. And we have generally good internet all over the country. (And i am streaming in swedish) So i am only aiming for swedish viewers

#

And since i have 100/100 i thought id go for the 6000 limit

#

But i think it is my router that is the problem in this scenario. Or else i will try lower bitrate

#

Thank you guys for the help ❤

warm pewter
wanton brook
nova geode
fresh flame
warm pewter
#

that log is not from your stream, it has to be the log from your stream where you experienced the dropped frames

fresh flame
#

thats where kiwa directed me to get the log file from

#

where would i find what you are asking me for

warm pewter
#

from the same location, the bot command provided the folder path, or the option to open the location from OBS, if you used "show current log" that will be the log from that session. OBS generates a log each time its launched

#

!obslog

deep birchBOT
#

Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

warm pewter
#

You need to go into the logs folder, and find the log that is from your stream

fresh flame
#

im in the logs folder and i chose the one that had yesterdays date (the date the issue was happening)

warm pewter
#

the log you provided literally has todays date as the log name

fresh flame
#

u right

#

my bad

warm pewter
#

the majority of the dropped frames came from your GPU being overloaded ```
22:19:49.926: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 1808 (5.2%)
22:19:49.926: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 82 (0.2%)

fresh flame
#

why was obs taking almost 30% cpu

warm pewter
#

30% is nothing when using x264 encoding

#

you are using x264, all the encoding is done on the cpu

#

your frame loss is from your GPU

fresh flame
#

i have been streamin bo4 no problem the past week and it was only yesterday it gave me a problem

warm pewter
#

ok, well I am only telling you what the log says

#

also, 1080p 60 FPS output at 3K bitrate, that is not nearly high enough bitrate for that type of output

#

that would cause severe artifacting

fresh flame
#

it was and has been working fine ever since i started streaming 1080p 60 fps

#

i dont understand

warm pewter
#

it might work, but the quality is going to be awful

fresh flame
#

it worked and the quality was good the viewers would have let me know if it was awful

#

ill up that but i still dont understand why this happened

warm pewter
#

your GPU could not keep up with the workload

fresh flame
#

gtx1080ti

#

the temp didnt even get past 60C

warm pewter
#

the line in the log I provided is from OBS creating the canvas before sending it to the encoder

#

temp has absolutely nothing to do with this

fresh flame
#

i think somethings wrong with OBS

#

if it was being overloaded would the GPU not run at a high temperature?

warm pewter
#

no, it would not run at a higher temp, nothing is wrong with OBS, this can and will happen on a single PC setup, especially trying to do 1080p/60fps on a single PC

#

What is happening is OBS will generate and down sample the canvas on the GPU and then send it to the encoder. Where you lost frames is where OBS is generating this canvas. Between the game and OBS, OBS could not keep up with rendering the canvas, hence the rendering lag in the log, and the lost frames

fresh flame
#

but explain to me why i was able to do it without a problem before yesterday... If this happened from the beginning then i would understand but i was running the exact same settings while playing with consistent 120+ fps in game and it didnt do this for more then a week

warm pewter
#

I cant tell you exactly why it happened, I can only tell you what the log tells me, combined with what I know about how OBS works. If you are running the game at higher FPS one common solution is to cap the framerate of the game or use vsync to cap it

fresh flame
#

well im going to try to download this recent gpu driver and see if that fixes things

#

thank you for the help hopefully i can get this back to normal

#

sorry if i seem pissed ..... its because i hate tech issues while streaming....

#

i only get to stream 3 nights a week so it really sucks when this shit happens

mental mango
#

So streamelements OBS chat doesn't update your current title and if i wanna change the game it changes to something i dont set it too

warm pewter
#

Are you changing it from the stream settings located in the burger menu found on the activity feed?

verbal basin
#

is there a stream deck integration for OBS Live?

warm pewter
#

Its just the normal OBS integration since its a plugin for OBS Studio. If its not working run a repair on, or reinstall the Stream Deck software

verbal basin
#

okay thanks

empty warren
#

Hey guys my OBS is dropping below 60 fps for some reason when I play COD, ive never had issues before.. ill send log file

summer dew
#

Hey so obs live not work with elgoto Capture card ?

shy mountain
#

Elgato provides a video feed for OBS to capture.

#

Most likely a cable issue or you are not doing it properly.

#

Nothing to do with our Plugin.

timber cradle
#

Hello, can i use OBS live, with the current configuration of my actual OBS?

#

is there any tool or something to import the current conf?

shy mountain
#

OBS.Live is a plugin that just adds an activity feed and chat on top of OBS Studio

#

your scenes and overlays stay as is

timber cradle
#

oh, that sounds nice

#

i will try it tonight, thanks!

warm pewter
#

@empty warren frame loss came from your GPU rendering the canvas. If you dont already, your best option to try would be locking the games fps to 60 or using vsync

3:04:34.993: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 2173 (9.9%)
fresh flame
#

@empty warren i had this same issue try changing your encoder settings under the output settings from x264 to the other option (the other option will have a prefix based on what type of card you have followed by 264) i did this and it fixed it for me.

warm pewter
#

Hardware encoding will have a lower video quality, and requires a higher bitrate for video quality. Now everything will be done on the GPU and there will still be a chance that ypu encounter the same problem with the OBS renderer not able to keep up with the work load

fresh flame
#

I'm just relaying what worked for me

#

its something to try atleast

worn mesa
#

Yo, how do i make OBS.live ignore certain sound sources like discord and mumble

shy mountain
#

@worn mesa You will need an audio router like for example, but not limited to Voicemeter Banana

#

Usually all programs default to desktop audio output and OBS picks that up and goes straight to your Stream. If you can "lie" to your program to output its sound to something else besides desktop audio, then you are golden.

worn mesa
#

kthx

nova geode
#

another example would be virtual cable

#

i havent personally used it but heard good things about it

shy mountain
#

Virtual Cable is from the same people who made Voicemeter and I use both in conjunction, else I don't have enough audio sources to redirect auto to and from.

warm cloud
#

Hey how do i get my game to play in the background of my overlay it just shows a balck screen when im live but the overlay is there

nova geode
#

@warm cloud you have to add the game to your OBS. either via game/window capture, or for some games, via display capture. also please dont spam your questions in different boards.

warm cloud
#

I wanna stream fortnite

nova geode
#

then add a game capture to your scene, select the fortnite window (fortnite has to be running for that) and then make sure you drag the resulting source below your overlays

#

but thats a question regarding basic usage of OBS and has nothing to do with our plugin OBS.live. please take any further questions regarding this matter to #general-chat

reef breach
#

Wow alot more people in here asking questions about OBS.live that are just regular OBS questions

polar spruce
#

Is there a place I can see the change log for each obs.live update?

warm pewter
#

Unfortunately, no

empty warren
#

@warm pewter I will try that, but any idea why i would all of a sudden have issues? It streamed fine since release and then yesterday it started shitting the bed

#

and should i be using display cap or game cap?

#

PS. you guys are awesome and really helpful. happy i made the switch

tulip hamlet
warm pewter
#

Cant really say why it happened, there could be several factors to something like that, even a Windows update could change everything. With Windows 8 and later, with Aero and the way desktop management works, there should be no performance difference between display or game capture. Only older versions of Windows, like Win 7 there was a clear performance advantage to using game capture over display capture

empty warren
#

So i will be A ok running display capture? also i noticed last night i was getting higher frames in game and then between games is when my frames really dropped. just at the menu my cam and everything got super choppy

warm pewter
#

Yeah, display capture should be fine, you can try using game capture, but you should not really notice a performance difference. Some games are funky with menus, where they run the menu at an insanely uncapped framerate causing it to fully load the GPU, I have noticed that with games like Overwatch in the past. If the game has a resolution scale option, and that is set over 100% that can also cause the renderer to lag and lose frames easily

rugged quail
#

hello! so i have been having an issue where when i try using the overlays and i put it in the browser on obs, it only shows a part of the overlay even when i transfrom it to "fit to screen"

tulip hamlet
#

Set the properties to 1920x1080.

warm pewter
#

sounds like the resolution is not correct

rugged quail
#

ah ill try!

#

oh that fixed it, ty

empty warren
#

@warm pewter also i set up an Alert for donos on the Streamelements site and it wasnt working, all my other alerts worked except donos..

warm pewter
#

Do you see them in the activity feed?

empty warren
#

Yes mam

#

or sir sorry shouldnt assume based off your pic

rugged quail
#

idk if anyone seems to have this issue but when i create a window scene it shows a black screen

#

game capture works but window capture doesnt

#

neither does display capture :l

empty warren
#

Delete Source, close out, and retry with new Display Capture. atleast that worked for me

warm pewter
#

@empty warren Do you see the alert if you replay it from the activity feed?

rugged quail
#

tried it :l

warm pewter
#

If all captures are black its a sign that OBS cant hook into your display adapter/drivers. First thing to try would be to run OBS as Admin

rugged quail
#

game capture works tho

#

its just windows and display capture

empty warren
#

@warm pewter nope... just tried and even my follows dont replay.. is it because i have Streamlabs alerts? all my alerts except my Donos are through stream labs because i already had them all customized

warm pewter
#

Events from our system will not work with SL alerts

#

If you open the overlay in the overlay editor that has the donation alert, does it play in there?

#

@rugged quail That does not change what I said. When you use game capture this will use directx or opengl to capture the game directly, the other captures relay on the display adapter/driver

rugged quail
#

i tried running obs as admin and it doesnt work still

#

:l

warm pewter
#

Then a log would be the next thing to check

#

!obslog

deep birchBOT
#

Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

warm pewter
#

also, if you are trying to add multiple captures to one scene, that can be a problem, you only want one capture active per scene

rugged quail
#

oh i fixed it!

warm pewter
#

What was the problem?

old relic
#

Hey there, is there a way to allow song requests via search parameters like "Bohemian Rhapsody Queen" instead of by youtube ID/

tulip hamlet
#

That's... just supported.

#

I do it all the time.

old relic
#

Oh, woops. I only saw that it only references youtube URLs and assumed

#

my b

hazy nebula
warm pewter
#

Its probably the overlay with the hypecup in it

#

if you hide the overlay, and look at task manager, I would expect the usage to go down, to prove this is what is taking up the most resources

hazy nebula
#

hypecup does that?

#

lol

warm pewter
#

Hype cup, animations, and kappagen are going to be the more resource intensive widgets

hazy nebula
#

thats crazy i dont remeber them using that much CPU before

warm pewter
#

If you have not in a while, you can try refreshing the cache on the browser source, might help a bit

#

!cache

deep birchBOT
#

Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

hazy nebula
#

Crazy i didnt release how much CPU it was using, definitley cut down some of my kappagens

#

went from 30-40% to 15-18%

ancient zodiac
#

Kappagen uses a lot of cpu yeah

inner ermine
#

Hi, I am having an issue where OBS Live says that the name already exists when i try and name a source, or a scene. I previously tried setting up an overlay and removed it, buit now it says i cannot name my new overlays the same even though I cannot find the removed ones anywhere.
Does anyone know how to fix this? Or is it just a case o a workaround by renaming the new one something different?

shy mountain
#

This is not really OBS.Live related, but scenes and sources can't share names. Check everything. If this still continues, then delete everything, as long as you don't have a huge setup

inner ermine
#

@shy mountain ok thankyou, i dont have much as i am new to OBS of any kind. I couldn't find info online explaining about scenes and sources sharing names, and assumed from the help categories this would be the best fit. Appologies for posting in the wrong place if so though 😃

shy mountain
#

What I mean by wrong place is, we use this channel for issues with our Plugin for OBS Studio, while we still try to help out with general OBS problems.

#

But we are not that knowledgeable to an extent. Yours falls in the common things 😃

mortal terrace
#

My timers are not working...? Any advice on settings?

nova geode
#

As in they are not playing?

#

Beginner/intermediate/Advance Timer Guide:
You have a 5-6 minutes internal (hidden for you) timer that counts chat lines.
If chat lines are met in that interval, then the external timer that you set starts counting down.
If chat lines are not met in that interval, then the internal timer is reset.

Having most timers with exact same settings, makes them trigger at once, so its best to have them with different chat lines and timers.
(External timer examples: internal of 5/7/9/12 minutes - yes some timers may trigger all at once but its less common if common divination number is different most of the time)

brazen quest
#

Wie kann ich meine Last Donation in OBS einfügen? Finde die Option im Overlay leider nicht. Sub,Follower etc hat funktioniert ?

warm pewter
#

#🇩🇪︱deutsch

old relic
#

Is there a way to shuffle the media request fallback playlist? Also, mine doesn't seem able to skip any songs

nova geode
#

there is no way to shuffle it. and what happens when you try to skip it? are you using SR in google chrome browser?

old relic
#

I'm using Ground Control to manage the music from desktop, it won't skiop songs there. Also it always plays the tutorial video

#

same on the browser

nova geode
#

what tutorial video? SR doesnt auto play any tutorial video if you havent added it to the backup playlist. also using GC for SR is not advised at the moment. your best bet is to use chrome

old relic
#

Yeah there's a Media Request Guide from Stream Elements University that plays before everything. Also I have a fallback playlist in the settings for Media Requests but it doesn't pull from it, it just sits there blank

#

and it never plays the song

#

Skipping tracks just makes the Media Request Guide play again

nova geode
#

what browser are you using?

old relic
#

Chrome

nova geode
#

please try to clear the cache of your browser and then try again

old relic
#

Now it's just not playing any video at all, but it still showed the Media Request Guide

nova geode
#

send me the link to your playlist in a dm

#

⤴ helped in dms

amber vortex
#

can i get help with finding the perfect settings on streamelements to where i nor the stream lags

ancient zodiac
#

That would be obs not streamelements.

deep birchBOT
#

@amber vortex For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

willow pond
#

hi, are there any issues with host alerts not going off, or cheer alerts not updating?

coarse tiger
#

@willow pond 👀

willow pond
#

sup man, fixed it lol

#

lowered host to 0 , and killed all cheer variations

#

@coarse tiger

coarse tiger
#

this is for your own stream?

willow pond
#

yeah buddy, lovin it

coarse tiger
willow pond
#

you can log in and look at it if you want

#

fortnite theme lol

#

alerts are top tier haha

rugged quail
#

Hello, i need help with my stream, my ingame screen are just black, for 10 mints ago it was view able, but now. only blackscreen

deep birchBOT
#

@rugged quail For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

tired python
#

i deleted my chat by accident and i don't know how to put it back can you please help

shy mountain
#

@tired python Top bar click on "Streamelements" then on "Chat"

fresh harness
#

Hello. I am having an issue with alerts - when I get a follower or host, the sound usually plays but the animation will not show and there will be no subequent chat alerts in text chat

nova geode
#

i just tried, your bot reacted to my follow normally.

uneven cliff
#

Hello!

Does OBS.Live work with OBS Studio?

nova geode
#

Yes, it is a plugin you use with OBS

uneven cliff
#

@nova geode
My question is based on that there are two different OBS.

One is OBS. The other one I use is "OBS Studio". They are not the same (or?).

nova geode
#

OBS Studio is OBS

uneven cliff
#

@nova geode

Hmm. When I started using OBS 1-2 years ago there was an OBS version with installer, and OBS Studio with its own installer. So now there is only OBS Studio and the other one is no more?

warm pewter
#

OBS Classic is no more

uneven cliff
#

@warm pewter

Ah! Ok! 😃 Thanks for answers. ^^

steel mural
#

Good ol' OBS classic. Rest in peace o7

rugged quail
#

Anyone know why a media source file that’s like 15 mins will start to lag around 5 minz into, is obs not able to stream long files in media source?

nova geode
#

That would have to do with OBS in general, not with SE

deep birchBOT
#

@rugged quail For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

rugged quail
#

Ok thanks

nova geode
ancient burrow
#

merhaba

#

hello ı want turkish support please

#

ı want change bot name how can ı do that please

deep birchBOT
#

@ancient burrow Custom bot name requirements

  • StreamElements bot modded and in chat
  • Active overlay with alerts
  • StreamElements tipping page in the panels below the stream (!panels)
  • Create a twitch account for the name you want to use
  • Ground Control app must be running

Steps to enable custom name

  1. Sign in to https://twitch.tv with the bot account
  2. Install and run Ground Control (!gc for download)
  3. Visit https://twitchapps.com/tmi/ and generate an oAUTH token
  4. Copy/paste everything in the box to Ground Control oAuth settings and enter the name for the bot account
  5. Restart Ground Control (custom name may take a few minutes to take effect)

Mac does not currently support renaming the bot.

obtuse elm
#

Hey guys, got a stupid question about counters in the chatbot. I've got the counter working to count up and also the display commands, but I have no idea how to clear or zero out an existing count

#

Can anyone help me out, thanks in advance

obtuse elm
#

nevermind, found it 😄

half python
#

Hey, how can I get the alerts from the store items in obs? Where do I found the scene to add?

nova geode
#

You have to add the "store redemptions" widget to one of your scenes in the overlay editor.

half python
#

perfect, thank you!

nova geode
bitter ether
#

I think its OBS.Live because the first day i used it, i had a very simliar crash.

deep birchBOT
#

@bitter ether Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

bitter ether
#

I think this is the one that fits with the crash

#

oh

rugged quail
#

Hey guys, my stream has been stuttering lately and I cannot figure out why

bitter ether
#

Should work now 😃

rugged quail
#

could anyone help me?

tulip hamlet
#

@rugged quail It could be you've incorporated animated elements to your overlays that your computer can't quite handle alongside your game. Otherwise, this is a question better asked of OBS support.

deep birchBOT
#

@rugged quail For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

steel mural
#

Seems like your system isn't stable. Did you overclock your CPU or RAM. Are your temps okay? Maybe your power supply is too weak. Your libx264-148.dll is crashing and this hasn't really anything to do with OBS or the plugin. @bitter ether

bitter ether
#

temps are great, i do have a OC running, but my temps never pass 65 C .. Hmm.. didn't really OC ram tho,, just put them at the advertised timings and mhz .. Hmmm

#

Everything else runs fine

#

OBS just suddely looses connection,, stops sending

#

0 kb/s .. then i need to force quit it :S

#

But game and everything else is fine.. hmm,, might need to look into that OC then

steel mural
#

This is related to your connection. OBS doesn't alter you connection in any way.

bitter ether
#

hmmm, but this has never happend before, only started after installing OBS.Live :S

#

So thats wierd.

#

Has to have had some effect i guess, probably hard to say huh.

#

might also be the new win10 update i guess

steel mural
#

That's more likely.

bitter ether
#

So you dont see any obvious fix? most likely some instablity ?

steel mural
#

Jep. I'm pretty sure you'll find similar results if you google the DLL + OBS crash or something like that

bitter ether
#

ill try that LinX test from the forums

#

thx

fringe chasm
#

Does anyone know how can i set the alert to appear in the center of the screen??
When i add it to "browser" it appears left side

nova geode
#

you have to position the alertbox in the overlay editor. or you can move the browser source in OBS by clicking it in the preview window and dragging it with the mouse @fringe chasm

fringe chasm
#

Thank you!

nova geode
sharp terrace
#

hey guys. I have been streaming lately and want to start up my youtube.But i can not find out how to record my gameplay seperatly. Please help!

#

this is what my overlay looks like

#

but i want to only record gameplay

#

not overlay included for yt

nova geode
#

thats a very specific question that doesnt have anything to do with StreamElements. maybe try asking in #general-chat or in OBS discord, if thats a possibility. @sharp terrace

steel mural
#

I can already tell you that something like this isn't currently possible.

deep birchBOT
#

For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

tall gyro
#

Hey any chance of help?

#

My game has good fps, but stream is lagging when i stream in 720p

deep birchBOT
#

@tall gyro Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

sand laurel
#

I think I'm wrong...

#

I was thrown by the shape of the image shown there... it's a bit misleading.

tall gyro
#

Here yoou go ❤

shy mountain
#

so the **x310px might be correct

#

as 1980x1310px is a bit stretched 🤔

sand laurel
#

@shy mountain Thank you. It's for the Profile page header bkg. 1920x310px is correct, it's a very thin banner at the top. But on the profile page where the user is asked to upload, the image shape doesn't match what they are asking for. It feels misleading to me.

shy mountain
#

@tall gyro Ok, so first, you have 8GB RAM and the log shows around almost 2GB free. Thats not good. Second, GT 730? Thats not really a gaming video card. I once bought a 720 in hope to replace my 460, it was way worse then I expected. Also it has 4GB vRAM - thats not a lot.

Then I could not find your bitrate in the log or encoder you are using. You should switch it to x264 instead of NVENC, if you are and I hopefully you get around 20FPS at 2500bitrate.

#

Not really sure what this is.

sand laurel
#

Maybe just something to keep in mind when considering UX.

shy mountain
#

I'll take it up internally. Not something I can do/change my self 😃

tall gyro
#

@shy mountain will do 😃

#

Im planning on getting a capture card and a better grapihcs card etc..

#

Is it possible to stream desktop tho? (Designing etc..)

shy mountain
#

I guess as long as its not gaming, yes.

tall gyro
#

ok 😃 Thanks for the fast responce

steel mural
#

@shy mountain the compatibility mode from your picture above is from this settings and not recommended.

shy mountain
#

Well poke the person as well @tall gyro ⤴

steel mural
#

Btw. 19:18:57.122: base resolution: 1280x720 19:18:57.122: output resolution: 1280x720
Change base resolution in Settings > Video to 1366x768 since this is your monitor resolution. @tall gyro

tall gyro
#

ok thanks 😃

wanton brook
#

Hey, is there any status of Elgato streamdeck support? have you reached out to them? 😃

#

IF you dont know ill go ask them ofc ^^

#

oh

#

nvm

#

i had to restart obs live ^^

#

Im sorry for bothering ❤

tulip hamlet
#

@wanton brook Stay tuned. 😃

zenith hound
#

Hey, i just downloaded obsLive, and My donations tips and follows sint showing up

#

Any idea what does that

#

Like the alert doesnt show and the activity feed doesnt pick it up

warm pewter
#

For the activity feed, try logging out and logging back in from the StreamElements menu. For your alerts make sure the overlay was added to the browser source and try refreshing the cache of the browser source

zenith hound
#

Like if i reload one of my earlier donations it pops upo and works

#

its just the activity feed that doesnt work

limber juniper
#

Curious if anyone has seen dropped frames reported in the status bar of OBS.Live. I've noticed that I will see lag in preview and on stream, with the advanced player stats showing dropped frames, but OBS.Live still says 0. Could the frames be dropped but not on my end?

shy mountain
#

@limber juniper This is a first report. I assume you are looking at your own stream and seeing dropped frames there. This usually is not recommended, to watch your own stream on your own PC, unless you have a really good PC and a high connection. But how it works is, on your side if your connection via OBS to twitch servers has any dropped frames it will show on the bar bellow, then there is the video player in the browser(viewers)'s connection to the same twitch server - both sides can drop frames (I think it was called skipped frames in the info panel of the player, not sure)

#

So you can have a 100% connection and stream with 0 dropped frames, but the viewer on the other side may not have enough speed to watch you on said quality and he only lags/drops frames.

#

If you still think thats not the case, toss that log file here

limber juniper
#

ah ha! It may just be that case. I know I was overloading my CPU on encoding, so I assumed I would get dropped frames.

#

I figured I'd atleast stream once with minimum 1 dropped frame, but I have yet to see it change from zero.

fringe chasm
#

Hey, i have a question. I stream at twitch PUBG in first place and the stream seems just a bit laggy or "stuttering". My current specs are: i5-8600 ; Gtx 1060 6 GB OC edition; 16 GB RAM; SSD M.2 NVME
Also in obs i use 1280x720 (720p) and selected nvenc encoder with a bitrate of 5000 (i have 100 mb upload) and keyframe interval on 2; preset to high quality and profile main.
Can i do something on here to make an improvement?

deep birchBOT
#

@fringe chasm Can you please provide a log from your last stream. You can find this log in " %appdata%/obs-studio/logs " OR Help > Log Files > Show Log Files. You can simply drag and drop the log file into Discord.

shy mountain
#

5000 bitrate seems a bit too high, for w/e 760p resolution is. Its best if you output your stream at 1280x720p

fringe chasm
#

i meant 720p

#

xD

#

Also i use bicubic

#

should i change to lanczos?

fringe chasm
#

so it the gpu that is maxed out? xD

#

ofc it goes 100% cause it's pubg though

shy mountain
#

What exact encoder are you using? I could not tell from the log file

fringe chasm
#

NVENC H.264

shy mountain
#

Thats a GPU encoder

fringe chasm
#

yes

shy mountain
#

I think your CPU is decent enough to stream on it

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Have it tried?

fringe chasm
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with x264 it goes a lot more stutter

shy mountain
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Then you are maxing out your GPU

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so lower the game's settings

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and lower the bitrate from 5000 to 3500

fringe chasm
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Also the server for streaming

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should i left it auto

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or change to a better one?

shy mountain
fringe chasm
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running, thanks 😉

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that's what i got

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guess Madrid is the best option , no?

shy mountain
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Anything that is Quality 100

fringe chasm
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does RTT influence?

shy mountain
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DTT is the response - hence 30-40ms

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other word for it - ping

fringe chasm
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yea i know

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but better ping i suppose it's better

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lower ping i mean

shy mountain
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ping fluctuates all the time

pine raptor
#

Is there a way I can give my stream elements a reset

shy mountain
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Elaborate

pine raptor
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I hate to keep saying the same thing over and over 2 guys but my alerts for my host haven't work for over 2 months now Consistently it works when you guys do it on that side but if somebody host me and with 0 host or one host is still doesn't pop up

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And I feel like I did something wrong or I deleted something or press something wrong so that's why was an scene is there a way to reset

shy mountain
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These are the only host alerts we show you at any given time:

- All auto host events with at least 1 viewer```
pine raptor
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Trust me I have done this so many times

shy mountain
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Ok, so in detail - manual hosts(people who do /host yournamehere in their chat) with 0 viewers and your filter set to 0 will show up in the activity feed and alert

pine raptor
shy mountain
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any auto host(host that comes in the moment you start streaming)

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that has a MINIMUM of 1 viewer will show up in your activity feed

pine raptor
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That's my whole point it doesn't show up anywhere it's not a my activity feed it's not pull up in up and the alerts my kappagen doesn't even pop up lol

shy mountain
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Also there is a tool called "snipping tool" in windows you can use to take picures

pine raptor
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I'm not talking about auto hopes I personally and somebody in my stream to host me and it wouldn't do anything so I used a stream labs Event list to see more somebody host me because they tell me in the stream that they host me but I can't see it

shy mountain
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Ok, so here is what I suggest. Your webhooks have been resubscribed. I looked over at past times when you talked about this and I didn't see anyone mention this. So next time, someone comes to your channel that they have hosted you, but it doesn't show up, make sure to come here the moment you see it, so that we can take a look, while you are live.

pine raptor
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Ok I hope one of ya'll will be here

fringe chasm
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Is there anyway to put a spotify playlist playing on my scene? I wanted some music playing in my "Starting soon" or "Be right back" screens
Since twitch blocks every music , i wanted to put their allowed playlists

shy mountain
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Window capture spotify and then Shift+drag click the red bar until it just shows the current song playing for example

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Direct showcase of playlist is not possible via a widget for example. Afaik there is an extension for twitch panels that shows last played songs

fringe chasm
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oh okay thanks!

pine raptor
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Ok so i'm streaming now and my friend flycity hit host that and nothing happened

shy mountain
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Looking

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Sorted. I hope

pine raptor
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@shy mountain OK as soon as you laugh somebody give me a hose and it didn't pop up in the activity feed nor pop up in general

shy mountain
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coming back

shut torrent
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hi guys ... the last few streams my timed commands havnt been triggering and the ! commands aint working either(edited)
also when i try and @ someone it's hit and miss

pine raptor
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@shy mountain still nothing smh

shy mountain
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@pine raptor soeey not on pc. Minor emergency. Have pinged internally and are waiting on me. On phone.

pine raptor
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@shy mountain ok

shy mountain
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@shut torrent Can you try to part the bot and join it again in your channel? I can't seem to get it to respond to any command.

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@pine raptor I gave all the info I can internally and waiting on a reply now.

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@shut torrent As for the @ -ing someone, I assume you are referring to the OBS.Live chat. Have you updated to the latest version?

shut torrent
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Yes OBS.live chat - updated a couple of weeks ago not been prompted since

shy mountain
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Latest version is 18.11.5.271 (found bottom right corner)

shut torrent
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Checking now

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Thats the right version - well the same I’m running

shy mountain
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So how are you trying to @ someone?

shut torrent
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In the chat panel

shy mountain
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I mean...when you start typing @ + name?

shut torrent
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@ start trying it always comes up @null

shy mountain
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It doesn't come up like this?

shut torrent
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Nope

shy mountain
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@unreal sigil ⤴

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Tagging directly because I have no idea how to explain this seanGiga

shut torrent
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@shy mountain cant find the part button

shy mountain
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@shut torrent SE Dashboard website -> right side

shut torrent
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Parted and rejoined

unreal sigil
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When you want to tag someone and you do @ocean pond do you press enter or some other key?

shut torrent
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Enter