#helpdesk-youtube
1 messages · Page 14 of 1
any chance you guys will work on optimizing some of the functionality of OBS? its a bit of a resource beast
15% GPU usage on a 1080ti for compositing seems a bit much
not that there is really anything better out there
Mh? OBS.live is pretty much OBS Studio with our plugin for alerts and chat etc.
We do not touch the core functionality of OBS at all.
i am aware
If you run animated alerts, this will result in a high GPU usage
Due to hardware acceleration and this is good
by animated you mean video?
i just have the single graphic file that fades in/out
in a SE overlay
I mean GIF/video, yeah. All that depends on the files you use, your resolution, canvas size etc. OBS Studio is pretty well optimized already, the hardware usage (specially on the CPU side) is pretty good since they rolled out decent updates over the last few months.
So nothing wrong with it using some GPU.
well, 15% of a 1080ti is a lot of GPU power
a desire for more efficiency isnt crazy
i know the ultimate solution is a dedicated streaming PC, but thats easier said than done if you do mixed reality VR streaming
This is why people go nuts with dual PC systems, to get max FPS in games and max quality on stream.
In your case, slapping in a new shiny 2080Ti with a waterblock on top to stay at max clocks all day long is a good solution
somebody is building some hot stuff 😛
yeah, still, both the 2080Ti and 9900k are toasty
you will notice the heat compared to older hardware
my 5ghz 8700k is no slouch
but yeah im looking at about a net 100w by upgrading from an 8700k and a 1080ti
how much radiator surface are you running currently?
that's plenty, you can run the fans at lowest speed and still get decent temps
mine is higher, but i'm limited by the waterblock and IHS at that point. running 360mm coolstream PE radiator with noiseblocker eloop fans on top just for the CPU
but cheap-o block and low speed pump, but i'm good
i live in a desert so my ambient is high
33c when streaming at night :F about to go down though
door closed VR is toasty
lul you crazy, running high OC and VR in the desert
how do you stream in the summer, your room turns into a sauna instantly
try a dual streaming PC and conventional lights, no LED's with a green screen, then you know how it is 😛
a big standing fan and a sweat rag is necessary
no green screen here 😉 kinect v2 virtual greenscree
ah this thing. i still use the elgato thingy. no VR in my house tho, not yet
waiting for good headsets and more powerful GPU's to actually hit the market and be stable
1080ti is more than powerful enough
the oculus rift is a plenty good headset worthy of buying
its good enough to have completely eliminated pancake gaming
2 years running
yeah i might grab some. but i have eyes on something else crazy here
we have XMG in Germany, they build custom laptops, so you can stick a 8700k desktop into that, delidded and with liquid metal on top
with warranty for 3 years 😄
just to have one
for VR
nah, this will not be my main rig
i just want one, can serve as streaming PC
my main rig will always be a huge watercooled tower
living in germany means i get all the nice watercooling parts instantly and pretty cheap 😛
Is there a way to make it so GIFs or other images fill the whole item redemption box?
A smaller gif isn't filling the whole scale of the frame.
And GIFs seem stuck at the top of the frame.
Как пользоваться Hot corner
Does anybody know how to contact YouTube I appealed a livestream band from a strike that I got. It was my first one I don't understand why they're trying to ban my live streams for 90 days
Not relevant to StreamElements.
I need a invite code
@old dust The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
hi how do i delete my twitch streamelements account ?
cuz i wanna move to youtube but i cant cuz its alredy linked
alsp when we will be able to login to https://streamelements.com/obslive via youtobe login ?
Youtube has many limits, for example we can't bring loyalty points to Youtube right now.
So I know you can't do loyalty on YT rn, any timeline? Or does their Livestream API not allow access to viewers?
Also, related to above, is there a public-facing backlog for anything?
I answered my second question: https://streamelements.helprace.com
Aaaaaand I answered my first question, too! https://streamelements.helprace.com/i715-loyalty-for-streamelements-youtube-bot
Kudos to you for being transparent with your feature updates!
I started stream 1 hour ago
the bot is still not in the channel?
And it says that I'm offline, but I'm not 😄
try verifying that your yt account on streamelements. also on the dashboard make sure the bot has joined the channel (on the right side)
@static pagoda are you still live? can you link me to your stream?
Yes, sir
one moment
@upbeat furnace https://www.youtube.com/watch?v=wE6CgUDTQH4
► Можеш да направиш donation тук: https://streamlabs.com/officialniku ► Можеш да направиш donation с SMS тук: https://keepme.live/u/officialniku ► Чрез този ...
Thanks @static pagoda is the bot a moderator for your channel?
yes
Ok, I'll have a look into your account now
it usually works, I've been streaming for some time now
@static pagoda the issue is that the stream is unlisted
YouTube doesn't notify us that you are live if you are unlisted
and if we don't know you are live the bot won't join
ty
@glossy mirage Self Promotion is not allowed in this server.
I need help my over lays will not work on my ps4
@boreal crown Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3
Depends on what tipping features you want.
If you want to have an overlay and some goal widgets, you'd need a capture card for that.
I just to get the tiping to work without the overlay and the widgets
I'm not sure how it is for YT really, but I think there is a default command called "!donate" or "!tip" where the bot gives a response back saying "Here is my tipping page: <link>"
Your stream has to be set to public for the bot to join. If it doesnt join when live and public, theres an issue with youtubes api.
!code
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
@fair quiver ⏫
@thorn wedge Thanks!
!code
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
Is there anyway to change streamelememes obs from twitch to youtube?
or does streamelememes obs only support twitch?
Currently only supports Twitch
On the topic of twitch only streaming. I stream to restream for twitch and YouTube. Would this cause any problems? Since having your obs I get poor qos and even disconnection altogether. I'm not sure if it's just a coincidence or something that stream elements can't do fully yet
@idle dune no problems at all. You can log in with both YT and Twitch and those are separate - 2 bots, different functions, different overlays, but you can use both at the same time.
Thought so. So it is my end... DAM
So this is not related to StreamElements support at all 🤔
It's not streamelements related. Going to have to ask not to post that here.
Well, then we need to remove you from the discord, as you are not old enough to use Discord, or stream
This has nothing to do with our services, and it does not matter, you need to be 13 to use Discord
Hey I formatted my pc and when I went to reinstall OBS It wasnt the one that I had, the one that I had, had like a full package deal, for chat, seeing subs etc can I get a link for that
it was like the slobs one but it was yours 😛
@polar cave OBS.Live is a Plugin for OBS created by StreamElements. You can download OBS.Live here: https://streamelements.com/obslive
Please make sure you have the latest version of OBS installed, Current Version: 22.0.2. You can install OBS here: https://obsproject.com/
lmao
tagged the wrong person, but it has the link @vivid patio
only thing is, our OBS.live only works with Twitch at this time
thank you!
is the loyalty features available for youtube yet?
no, coz yt doesnt care like twitch does : )
hey guys, i know theres a few issues but just had a stream and wanted to put these out there.
the bot was in my twitch stream but wouldnt do the chat timer post things until i use a ! command. this happened with my yt bot a while ago, as soon as you use a ! chat it starts working. also the yt chat doesnt clear the streamelements bot chat after stream, is there something that can be done to sor that?
- For the timers, check out the most recent pinned message in #helpdesk-twitch.
- For the second part, I don't know enough about youtube to know what that is XD
haha no worries
Hi😅
hola tengo un problema me dice que mi cuenta de yt la tengo asociada a otra cuenta diferente y yo la quiero asociar a mi cuenta de twitch
que tengo que hacer?
!code
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
@shy terrace Hola, please ask in #🇪🇸︱español so someone can help you in Spanish
is there a way to display whatever is being said in a youtube chat using a widget?
a chatbox widget is basically what I'm looking for
I can't seem to find anything under widgets
please @ me when you reply ☺
@dark dune There is no YouTube chat box widget.
Here is the StreamElements Ideas Board: https://strms.net/ideas
@surreal root The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
!code
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
My name on StreamElements is wrong, how do I fix it?
If you changed your name. You can try logging out & signing back in.
I changed it a long time ago though
My channel has been through 3 name changes.
and SE still has my original channel name on it.
Logging out & signing back in did not correct it?
No
Can ask internally to see about that 🤔
"internally"?
Yep. The Cool Dev people 🤘🏼
Youtube name changes do not reflect in StreamElements; Youtube does not send that updated information over. The one you had when you signed up is the one that will continue to appear in StreamElements.
I copied that reply from nethyr
Hi i need invite code
@timid flume The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
PLEASE someone help me. Ive been trying so hard to get StreamElements working on my YouTube. Its linked but I cant get the things I need to function functioning.
Is anyone there?
Little trouble figuring out some on the loyalty points system, when !points is typed it will still say {user} and {user.points} just wondering if anything needed to be changed in order for it to work properly
Hello
@crystal badger what isn't functioning
Myles points don't work on yt
Sadly there are no loyalty points for Youtube. @idle dune @split field
☝ yep
hey guys the commands are not working for my channel! help please
@crude lantern When streaming on Youtube: Do your channel public?
it is public in fact im doing a test stream rn!
You can try parting the bot. Sign out of Streamelement's webpage. Sign back in & have the bot join again.
ok thanks! I'll try it
has anyone got the time to actually take me ste by step to avtuallly know how to put the overlays into youtube stream
you add the overlay url to your broadcasting software as a browser (web) source
!add
To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
broadcasting software?
@amber terrace also there are videos taking you step by step thru the process https://www.youtube.com/watch?v=eeOsML7o5cY&index=13&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv
ive being doing this for 4 hours im about to pull my eyes out
broadcasting software is how you would stream, unless you are doing it directly from a console, and then in that case, you cant use overlays
no, you would need to stream from a PC
@amber terrace Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3
okay ill give that a read now.
ill get back to you, if my hair has being oulled out completely 😛
pulled*
does it just have to be twitch ?
you can do that. just be aware that if you stream from console you will not be able to use overlays. just the chatbot
is there anyway i can so ?
?
is there anyway i can put overlays onto a ps4 stream ?
only if you use a capture card and a pc
oh thats a shame
ive done it all today too the overlays
its ready to go
so how do i see ps4 players live streaming with overlays ?
am i missing some trick?
they use a pc
and a capture card
i have a gming laptop no capture card..... so to do all this i need a capture card....
would it still be live?
yes, you would send the signal from your console to your pc and add it to your streaming software, like OBS
okay so ill go buy a capture card, erm would it matter which one i bought ?
i bought this one a while ago, not realising it was actually needed for all this, would this one do ?
yes, this should work @amber terrace
i need help with my subscriber activity in my chat
can someone help me ? I am trying to Duplicate Overlays from twitch to youtube but it doesn,t work it is stuck at Duplicating Overlays...
wich browser? maybe try a diffrent browser then 😃
well then... I think I got bad news 🙈
you could try to dublicate the overlay on your Twitch account from SE
Delete widget that could confuse the Youtube SE account like Alertbox, label for Subs/follows from twitch and try dublicate that
@marsh solar
okay
but if that doesn't work then I honestly don't know what you could do besides that 🙈
except rebuilding it
🙏 hope it works
That Worked
Thanks For Help
😄
is there some way to get Alert Boxes on youtube one ?
yes but you would need to build/set it up from scratch @marsh solar
just go into you overlay add the alrtbx widget and set it up
no problem 
Hi
Hi
I will the Beta Code!!!
@versed tangle The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
I will wait patiently 
I NEED HELP
People, if you need help just state your issue. The next support member who reads it will then help you.
Haha. Send halp
I really don't get it 
Beta code
@ornate patrol The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
Where can I find early access code??
@sonic magnet The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
How to rename StreamElements mod bot in YouTube chat?
Is there an option?
I want to give it a custom name
@tepid ledge It is currently not possible to rename the bot on Youtube.
Hello
Please, help
I downloaded version 1.5.7 in order to buy the application, because on 1.8.8 the purchase does not work ... I bought ... but! There is no sound of the game on the stream, the chat does not work, there is no control in the stream after launch ...
Help me please!)
Привет
Пожалуйста помогите
Скачал версию 1.5.7 дабы купить приложение, ибо на 1.8.8 покупка не работает...Купил...но! Звука игры на стриме нету, чат не работает, в стриме нету управления после запуска...
Помогите мне пожалуйста!)
Ace live streaming & PC mirroring
@cursive tartan
@cursive tartan
Ace live streaming & PC mirroring
The reason that the purchasing of the Pro version is disabled is because we're remaking the app and the new version will be free for everyone
@robust mango There is no problem with the purchase
I downloaded the old version and made a purchase
Yes I know you did, I'm just explaining why we disabled it. Also older versions are bound to have issues
Wouldn't recommend it
If I upgrade to a newer version, pro remain? Since there is a higher transmission quality
I would like to think so 🤔
@robust mango Ok, now updated
But yesterday, when I downloaded the latest version from the playlist, there was also no sound
Sounds like a permissions issue
all permissions that applications requested - I gave @robust mango
Its a really old App I would not assume for it to work right anymore to be honest.,,
By the way, as it turned out, the application itself has already been updated and there is no sound there ...
@robust mango
As Kiwa said it's a really old app, we've been working on a newer version instead for quite some months now
Perhaps you will advise something from different applications?)
I specifically bought a tablet on android for this application xD
@robust mango
@lapis shard
And please tell me how to display a picture from a tablet on a PC using YUSB
By wi-fi everything works, but there is a delay ...
USB*
@violet raft we are not a general Stream support for questions like that you can ask the community of this discord in #general-chat .
We also cant advertise other companies apps. Ours is old and we are working on a new one and I advise you to wait on that release
!code @violet raft
@violet raft The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
I filled out the form an hour ago)) @polar cave
Will OBS.Live be available soon for YouTube as well? Because from what I see only Twitch is available for me to login
@green trellis planned but no ETA
pinging people will not speed up anything. please post a question and wait for a response @versed tangle
Lol. Gotta love the help pings 😁
word up

You don't even want to read the conclusion of the "issue"
i saw

oh god 🤦

How do I get Invite Code?
@manic fable The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
How can i get more subscribers for youtube channel??
@novel heart self promotion is not allowed in this discord. dont do that again.
also your question is a question for #general-chat
@versed tangle this channel is for helping with StreamElements on youtube. not racist memes.
i deleted my commands but they wont go away in my chat
the obs.live does it work on youtube?
None of my commands will work
@boreal crown Do you have you stream set to public?
I dont know, I dont stream to YouTube, I'm sure google has plenty of docs on how to make a stream public on YT
@errant scaffold thank you for your help
Custom commands?
@hallow tiger part the bot and let it join again @hallow tiger
how @lapis shard
@hallow tiger Go to your Dashboard on Streamelements.com on the right of the dashboard -> Part bot
kk
do we have auto sub goal option?
@<@&382267076632379392> I need invite code for fire stream app on android
!code @slim crow
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Okay thanks for the help
bot doesnt seem to be working
Is your stream public?
Has the bot joined? If so, try parting and rejoining him from your dashboard

are you partnered with them and do you meet the requirements to receive donos?
you need a certain amount of subs and be partnered with them.
the best thing to do is just set up a paypal account and link it in your description and chat timers.
you will need to make the alerts in streamelements for it to show up
np 😃
Hello, I’m here because I activated my stream elements bot to my yt and put it as a moderator but it’s not in my chat yet
Is there anyway to fix that?
If you told it to join your channel, your stream is set to public, and you set StreamElements as a comment moderator, then it should join, but may take some time, as the connection to the YouTube API isn't perfect. We're still working with the YT devs to improve it.
i didnt get the money of my donations
@slim mountain What does your revenue history page say about the provider used when they tipped you?
!play XXXTENTACION - BAD! (Audio) - YouTube
Wrong area? 🤔 Lol
Good day! Tell me, I set up the bot, but did not save its link in the moderators of my channel. Now I can not find the link to embed. Where to see the link?
So you need to give the bot mod perms?
I need to link embedding on YouTube
@fickle pagoda
I dont fill my paswoord in to instel the donatie
How can that coms on me bank account

I lost brain cells rn reading that lol
@pliant vale could u plz repeat your question
I Will instel the donatie but where I need to full me paswoord in where the money can com ??
What is your native language, good sir?
@dim drift ⤴ can you help out? 
What you mean?
Du u speak duch?
The person I tagged, speaks Dutch, so he can help you out
hoe kan ik u helpen
or unless hidden gem here
Kan het zometeen moet eerst naar de les
Is it good if I com back when I am hone ?
I have school now
Gotcha
When I home I come Yes
Allright bye
Bai
I saw u were struggling a little keizar and a cane in to help :3 google helps alot
I prefer poking a native speaker
using google translate in most cases is not really reliable
@modest fiber from what I gather from your message you need to link this account as moderator https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
Official youtube channel for StreamElements tutorials https://StreamElements.com
Youtube is different then Twitch
??
Oh
/mod streamelements does not work in Youtube
@pliant vale just state your problem, the next free support will help you!
I need to wait?
What is the problem???
I try streamelements donatie
But I have never fill my bank password and another things in
How can it com on me bank than?
If people donatie
Donate*
you have to put in your bank details when setting up the account
then you have to verify the account, which can take up to one week. after that you can withdraw money from there
What you say?me english is not so good
i noticed. what is your native language? dutch?
@cursive tartan Just to point out, the person is from the Netherlands
So first i need to wait 1 week and than i can gat money
no, not at all. you have to put your details in. what are you trying to use? paypal?
i dont think i can make myself clear to you. i would need to wait for someone who speaks dutch to explain it to you.
yes, but not around right now. we contacted them and they will ping you when they are available
You will need to go live, in order for the bot to join your channel
I am
If you just went live, it takes from 15 to 30 minutes for the bot to join.
I've been live for an hour
channel name?
No.
I think its this link you need to link this account as moderator https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
Official youtube channel for StreamElements tutorials https://StreamElements.com
Have you also joined it to your stream in the stream elements dashboard?
It doesn't join thats my problem
In order for the Bot to function, it needs moderator access. To add StreamElements as a moderator, visit youtube.com/comment_management and paste "https://www.youtube.com/streamelements" into the Moderators list. this is what it says in the dashboard when you click "join"
I just heard you say that you will part the bot. If it still doesn't join after 15 minutes, poke here again.
Yep will do!
Doesn't join 😦
If your stream is private or unlisted it will not join either.
It's not private or unlisted i think
check that on stream elements that's it's connected to the right account. Make sure that it has toutube/Google permissions to have access (not stream element permission). On the stream element dashboard make sure the you have clicked join room (can someone grab a screen shot of this button as I'm at work). Make sure the yt channel for SE is a moderator for the stream. Stop streaming, wait 5 mins then start again. When you start check on the SE dashboard that it says you are live in the top left
Go through these and see what happens
can you use obs live to stream on youtube
ohhhh
do you think it is better than obs
and so you cant see chat and stuff on obs live for youtube?
I find it helpful for the sidebar notifications for twitch (like follows/subs) only as I stream to both platforms. As far as I'm aware the chat and notification bars don't work for yt (can a mod confirm). As far as being better, it works just the same as normal obs for me
- It IS normal OBS, just with a plugin built into it.
- YT is not an option right now, though it is likely it will be in the future
👍
i use stream labs
🆗

hello, im currently streaming on youtube and my viewers are not able to activate the stream commands, any help?
I have been answering you in the livechat.
ohh im sorry, anyway you can help me in here?
hello can i get a invite code for the mobile app on android? Streamlabs apps sucks on my phone
@stray spear The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
thxs
Help
@orchid dock just state your issue and the next supporter will help you
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Ok i did
What is the code so i can stream on stream elements
hello can i get a invite code for the mobile app on android? Streamlabs apps sucks on my phone
@jackson13. hello can i get a invite code for the mobile app on android? Streamlabs apps sucks on my phone
Please
@dawn rune The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
I did
Then now you wait. Maybe you are lucky and get chosen to participate in the closed beta.
Because there is no loyalty system for Youtube yet @soft lark
Does anyone know how to go live?
You can now live stream on YouTube Gaming! Follow the steps below to get set-up and start streaming: Go to youtube.com/gaming on your computer's web browser Sign into your YouTube account
Hey some of my stream alerts go through but not all of them. Any reason why?
@glossy bridge wich ones don't go trough?
@lapis shard I would get some sub alerts but people said they subbed in my chat and I didn’t get the alert
I got like 20% alerts but should’ve gotten way more
what is comand for song request at y t
@gritty shore There is no song request system for YouTube.
@glossy bridge did you get a notification from YouTube that they subbed?
If not they lied to you
Wich happens
@lapis shard I’ll see tonight when I stream again I’ll tell the new guys that
Hey I'm currently streaming and my sub alerts aren't showing on stream can I get help
@versed tangle everything else works?
Did you get a notification from YouTube that you got a subscriber?
Is the new subscriber in your StreamElements activity feed?
Are you marked as "live" on your StreamElements Dashboard?
@lapis shard my sub count is going up but no alerts
@lapis shard YouTube gave me the notification but streamelements didn't update
And yes I was marked as live
Normaly youtube gives you a notification when someone subs
With out this secure Information you both can't be certain to say that you got su subscribers @versed tangle @glossy bridge
If you both got those notification but se doesn't show them in the Activity feed there must be something wrong and I would Try to log out and back in again
@versed tangle again a email notification should be the thing you searching for
If you dont get that, youtube isn't sending StreamElements notifications there for no alert
If you dont get that notification I am sure youtube is bugged out again
I did get an email a few minutes ago
I can see it in my youtube app for exsample.
It is im German but it should look like this
yeah thats what I got
Then I advise you to log out and back in again of your StreamElements Dashboard
Does anyone know how to get stream elements to say who subscribes to your Channel in your chat when your live?
I'm not sure if it can on Youtube's side, but maybe it can. On the left side menu click on "Modules" and then "Chat Alerts Module".
If any of the 2 are missing, then I'm sorry it can't 

@fresh holly The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
About when will it be available to public
When its ready
Is there a way to get emailed when its ready
if you filled in your details you'll get an email when its out @fresh holly
K thx
im on stream elements and watching a video on how to do loyalty system but there is no loyalty thing on the left side which there is on the video?
ok i have twitch as well logged on but still no bar tho
@fading ether switch to your Twitch account
thanks!👌
Alguien que hable español?
#🇪🇸︱español @winged imp 🙂
Is stream elements available for mac
stream elements is a cloud based service, so yes, it is. if you are talking about the plugin for OBS on the other hand, then no, not yet.
Ok ty
How do I get an invite code?
@versed tangle The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Hi, I am having issues getting YT subscriber emojis to fall in the hype cup
Yes
@lapis shard
I have subscriber selected like I do for donations
No issue on donos just can’t get YT subs to fall in the cup
and alerts appear fine?
Yes
try deleteing the widget and add it back up?
Is the stream elements app an official app or is it a scam?
Its an official app - yes
Ok thank you.
Unban my tipper on youtube
Are you using PayPal tips?
Yep
I assume you've clicked on the ban button next to their tip? If yes, can you DM me their email address? (its part of the tip when you hover over the tip or click on the tip message/details)
@lime walrus please text me sometinh i cant
Sorry?
I send you emaip
So, did you ban the person via the revenue history page?
Just want to make sure, as we pushed a chargeback protection feature that you can take a look at in #announcements ?
@versed tangle The unban process is not instant.
I'm banned accidentally
Ok, can you also provide me your account ID in DM?
I can i stream to YouTube through Streamelement OBS...?
By default its logged in with my Twitch account....
Chatbox and stream setting window is also from twitch...
Someone help me....
The OBS.Live features are only available for Twitch at this time
That is why you only have the option to login with Twitch. The goal is to have YT support, but there is not going to be an ETA on when that might be expected to happen
Thanks...
hello, before ill start using SE just wanna know, if possible create GIVEAWAY for youtube channel?
Unfortunately, the giveaway system it tied with our loyalty system, which is not implemented for youtube, due to Youtube API restrictions.
how do I get the inventation code for the app
@tiny dew The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Please don't ask for subs like that. Its considered self promotion and I already linked you to our sellout program.
Can i get please an invite code for the app i want to grow my youtube channel im streaming with a ps4 but dont have a pc and i want to add a overlay
@vague hamlet the app is for IRL streams with your phone. if you want overlays for your ps4 stream you would need a capture card and a pc.
!console
Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3
nope, sadly not
how can i put box in starting page?
how can i put alert box in starting pag via url?
how can i put box in starting page via url?
@sly orchid To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
frm where can i get that?
Did you watch the video that shows the process?
yeh actually i have created my starting page through diff site and its in image formate so i have to put it in the overlay tab then i have to set the alert from there?
If you want to do it that way
When someone tips or subscribes to my channel, since i have the chat alert module on, streamelements will post in my chat to notify me. However, when someone sponsors there is no notification in chat, but there is a notification through the dashboard activity feed. Any help would be appreciated!
Please link your Youtube account to your Discord.
!connect
Please connect your Twitch and/or YouTube channel with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w
Hey I connect my YouTube to my discord what next?
I am trying to change my chatbot name through Ground Control, but the option isn't appearing
Hmm
@slow mesa you cant rename your bot for youtube
the message was not for you. what is your problem with your payments?
and we cant help you with streamlabs
this is streamelements
Wen people send me payments they say it's only pending
That's PayPal.
I don't see it on my end
That has nothing to do with us.
We don't touch the money.
We forward them along to PayPal and patiently wait for a response.
double check that your paypal email is entered correctly on the tipping settings
Do I need to use g2a
did you read the response of hectic?
No. This is PayPal holding the tips for verification.
They enter their tip info in your tipping page -> Forwarded to PayPal -> PayPal does its thing -> If everything's good, PayPal returns a response to us so we know it happened.
The person who tip sees this
So that means PayPal is holding the tip.
And there's nothing to be done on our end.
Oh I see
Once PayPal releases it, then the info will be sent through to us and it'll appear in your StreamElements revenue history. But it'll still be in your PayPal account itself.
But you just have to wait for PayPal.
I deleted commands from my chat a while ago and they still work when someone uses them
@se.staff
@fickle pagoda
can someone help me
@rugged quail Fine, answer here instead.
K
Look up SdrolClips on youtube and just look at a video
why does it look so weird the sides are cut out
@rugged quail For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject
someone can help me?when im on obs when i do game cupture it lets me see only the uper left corner of the screen.. can someone help me??
I’m new to streamelements. I wanna how to set up the command when someone subscribe on YouTube?
@versed tangle Can you provide more detail on what you want to do? Or do you mean the bot automatically to say in chat who has subscribed to you?
Yes the bot who said in chat who subscribe
@versed tangle On the left side menu, click on "Modules" and there should be "Chat Alerts". That will allow the bot to say in chat who has subbed to you and tipped as well.
Thanks
Quick Question
is there a way to download anything just for the chat bot?
I thought I saw it the other day but I looked again and cant find it
There is not
I'm not too savvy with YouTube but I believe you can use Paypal or G2Apay?
G2Apay supports paytm, as far as I am aware
Dude
Are you serious?
Can you please read the title of this board? This too is a helpdesk.
I need a bit of help trying to get youtube to reset my username and what not on stream elements
its saying my url is techggonly as of this moment
when I have every url at linowolfeh
Loging in and out didn't solve your issue?
I think we need to delete your account and you need to redo it then 
есть кто может помочь?
@zenith dome #🇷🇺︱русский
@cursive tartan да #🇷🇺︱русский
Its a channel. Click it to go in there! @zenith dome
@cursive tartan ?
Нажмите # ссылку, и вы попадете на российскую доску.
SO I've been trying for days
to import a twitch template
It just keeps doing this:
Anything I can do?
You cant use the same overlay presets for Youtube, since twitch overlays use different parameters. You would have to build it manually @solemn sorrel
So why is it written in de annoucment blog post you can?
And why does the interface provide the option?
And even more, why does it just keeps loading, instead of providing feedback?
Maybe I misunderstood? What announcement Blog do you mean?
ok, i just tried and was able to import an overlay scene into youtube from there. what browser are you using? also please excuse my wrong info, i was not aware of that feature, since i am mostly supporting for twitch!
and thank you for providing the link!
ok, i just tried it in chrome and firefox on win 10. can you try in another browser?
ok, can you open the console (default by pressing F12) and see if an error comes up in the console?
I've already checked
(I'm a dev for over 30 year myself)
Except for some resources being blocked by my Pi-hole instance (which I disabled to test to see if it matters). Everything is fine
Well nevermind
Thanks anyways
i will ask internally about this error. if i get some new answers i will ping you! sorry i couldnt help you!
@solemn sorrel last thing i could think of: did you try logging out of the website, clearing your cache, logging back in and trying then from chrome?
Sorry to butt in, but what does having the dev console open have to do with not storing cache?
First time I hear this and it most def. stores cache regardless.
Only thing that doesn't store cache is incognito mode(but that might also be a bit debatable with some past personal experience)
I retract my statement, just checked that there is an option to disable caching while having the dev console out
@dire adder The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Yes
Did he have the bot join his channel? Would be in the Dashboard & on the right side -> Join
Its best to just post your question, then someone that knows the answer will post when they see it
In OBS under stream elements there is only an option to log in via Twitch. Will Youtube login be added soon?
There is no ETA when OBS.Live will be available for YouTube.
Ok. Thank You!!!
Hello everyone, completely new to SE. I'm trying to add a widget to a "blank" overlay that shows YouTube chat (just normal chat). Can't find it anywhere in the "widgets" panel. Is this even possible??
@runic dune It's not as there is no Youtube Chat box Widget.
because of some limitation on YouTube's end or SE?
YouTube Limitation.
Bummer 😦
How can I get my bot to moderate by itself
@tall hollow The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
How do I link my Youtube to OBS.Live?
OBS.live is only usable for twitch at this time. Youtube support is in the works. @versed tangle
Is there any way to change my owner name..it is stuck to my first yt name that i was using 7 years ago...any help??
@formal fog There is not, but this is only displayed to you for the most part.
it is also displayed in my chat as a response to my commands... for example when someone types !uptime the chatbot responses with my old channel name not with the current one...thats why i want to change it...
how to get paytm donation?
@sly orchid You will have to make/connect a G2A Pay account, as G2A Pay supports PayTM. I'd suggest to take a look at this video on how to setup G2A Pay: https://www.youtube.com/watch?v=CXAndapQCK8&index=16&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv&t=0s
@lime walrus i have connected g2a but i am not getting paytm option
@sly orchid It may seem that G2A Pay has removed the option for PayTM. I asked internally about this.
@lime walrus then is there any other way so that i can get paytm donation?
We only support directly PayPal and G2A Pay and from what I know G2A Pay was the only one that supported PayTM. But I was told they no longer support it, so I can't suggest anything different.
@lime walrus then i hav to shift to streamlabs cause they support it
Why the command !sub on YouTube doesn’t work?
there is no such command in the default commands. @versed tangle
There is no default !follow for Twitch
Hello is there a command to ban
sorry, pinged you with false information. let me see
@agile granite here are the youtube livechat basics. you can find what you are looking for under "moderate live chat" i believe. https://support.google.com/youtube/answer/2524549?hl=en
Ok cheers man

Can i get a invite code plz
@ruby flame The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Hi
hey there! do you need help? @nimble geyser
Please refrain from using [at]everyone or [at]here
@notify I HAVE AN ISSUE
Please refrain from using [at]everyone or [at]here
@obsidian apex Spamming global notifications like that is a great way to get yourself banned.
Why??
Because the bot already warned you not to.
ok, but why is it an issue?
It is disruptive.
oh ok sorry
Now, please be civil and state your question, preferably not in all caps.
I am having trouble connecting it to obs
@obsidian apex To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
Ill see if that works
Where my invite code
@raw stratus The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Arigatoo
I am only able to login with twitch does nayone have a fix for this? I would like to login with Youtube.
OBS.Live is for Twitch only at this time.
There are plans. No ETA.
Ok thank you Nethyr
Yes
Pleeeaasaeeeee add YouTube chats widget 😃
add the request to the ideas board please, here https://strms.net/ideas 😃
or upvote it, if it's requested already
you're welcome 😃
@next coyote there's currently no loyalty for YT
It's planned but no ETA.
Is there an “uptime” command so people can see how long I’ve been streaming for
It is? Okay thank you @errant scaffold 🙏
No problem! 🙂
@errant scaffold I typed it in my chat it doesn’t work
Do you add the Bot to your channel?
Can I get a invite code
@errant scaffold no
@versed tangle The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
@glossy bridge Go to the Dashboard & click 'Join bot' 🙂 Your Youtube Stream will have to be Public for the bot to work.
@azure cargo The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
!code
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
!code
The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
Please help! I logged out of the Stream Elements website a few days ago, now when I go back to log in, it only wants to connect with my Twitch channel. I never connected Twitch in the first place, and now I don't know how to get to the "YouTube" part of StreamElements anymore.
I have the option to "connect" to YouTube again, but I'm afraid I'm going to lose all my overlays
current sponsor count in streamelements shows 0
@runic dune if you go to the StreamElements homepage. Normaly you get asked if you want to log in via YouTube or twitch. Maybe provide a screenshot of some sorts that the button is not there for you?
@livid jungle and it should display something else I assume?
hi i need help ... so i dont have a pc put i want to input overlays on ps4 trough phone and yeaaa well i need it for my youtube channel
@everyone
Please refrain from using [at]everyone or [at]here
@boreal walrus @lapis shard
pls dont at people at random
@chrome moss
There is NO possibility to input a overlay via phone for the ps4
You can remote play the image to PC and input to obs and there for have a overlay
But since you don't have a pc
There is no possibility to have a overlay for your stream from the ps4
fuk
You can use our bot and enable the Modul "chat alerts" to keep track of activity's in your stream
@chrome moss Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3
i did that
Is there a way to turn on text to speech if so how?
@lapis shard thanks but I can't send you a screenshot of a nonexistent page...SE just doesn't ask we whether I want to log in via YouTube or Twitch anymore, it just goes straight to Twitch. Maybe if I unlink SE from Twitch from the Twitch's website?
And if you click on your channel on the top you should be able to select your Youtube account
@runic dune
@cursive tartan I wish, it only shows Twitch now
there's still that "connect to youtube" button, but I'm scared to click it....it should already be connected
I really don't want to risk losing my overlays
I'm going to try disconnecting via Twitch and logging in again
Yes, please try that
Didn't really work. When I click Login SE still automatically assumes I want to connect Twitch only and asks for permissions to connect
Nothing whatsoever about YouTube
Here is a short recording of what I am talking about. Seems I am completely locked out of logging in to SE with YouTube as I had painstaking set up before. Only option now is to click the "connect with YouTube" button again???
Seriously, is no one else being forced to use twitch when they try to log in to SE? I confirmed the behavior happens even when I switch browsers and log out of all other platforms first. Feel like I'm taking crazy pills.
can you not change your account if you log in with twitch?
Nope
only twitch shows
even though I initially set up YouTube only
I can't even get to the dashboard part unless I connect my twitch account
if you log in with twitch can you change or add your yt account?
can you add your account again?
I can try, I'm just paranoid I'm going to lose my overlays
cool thanks
try this, go into your OBS and find one of your overlays, right click and go to properties, copy the link, paste into chrome and change the last part of the link. there will be 2 forward slash's (/). remove everything after the second / and type in editor ( /editor). see what comes up
Everything after the second slash would just be "https://streamelements.com/overlay/editor" right?
If I do that I'm just taken to the generic SE landing page
there should be 2 sections, remove all of the blue and type editor
ok I see what you mean
if I do that I get the SE editor page partially loaded, but with an infinite "loading" circle:
Just keeps spinning and spinning
And if I click exit I go back to the dashboard which currently just has my twitch account connected
However my prebuilt overlays still seem to be working fine in OBS in their respective scenes
hmmm, thats strange. sorry if this has been asked before but have you made any changes to your yt account? like renaming it?
Nope
I agree, very strange
Do you think if I tried "add youtube account" again I would lose my existing overlays?
would it be easy to redo your overlays from scratch? i think even tho your overlays still work without them being on your SE account i would say add your account again.
im not sure if you will lose them or not
sponsor count shows 0 in streamelements
I mean, it would be at least 2 hours of nonsense work I think
but as you dont currently have your YT accound linked, (i dont want to say this, but) it shouldnt matter much
while I have sponsors
How the heck did my YT account get unlinked in the first place?
no idea, i think one of the SE staff might be able to have a look at your account, maybe?
How would I request that?
@lapis shard @visual swallow @errant scaffold sorry to message you guys but could someone pass the above internally? ta ❤
Thanks for all your help @idle dune , really appreciate it
np dude, i hope everything get fixed
🤞
I can ask but not sure if I'll get a response right away. Think Devs are usually away on the weekends.
dam people having lives 😁
Not sure if it was asked already. @runic dune Are you using Chrome as your Web Browser?
Yes, but I tried firefox too and the same problem happened
Have you tried clearing your Cache on Chrome?
No, I'll give that a try
Sounds good 🤘🏼
Nope, still forcing me to go through twitch immediately when I click "log in"
Huh. That is so weird. Asking internally.
Thanks
Yeah, cleared cache, cookies, browser history, everything. Even restarted my computer. Still the problem persists.
Hm. Have you tried to turn off Hardware acceleration in Chrome's settings?
Would be in Advanced Settings to be able to turn off.
"use hardware acceleration when available" was unchecked
Okay. Just checking down all the possibilities 🤔
np
appreciate the help
I just tried installing the desktop app Ground Control, but it had the "login via streamelements.com" thing so I got right back to the same problem
hi
so im kinda new
and i dont understand the overlay stuff
like i got a theme
and I see the links
what do I do with those
i have obs
obs live
What is code
?
@versed tangle To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
@versed tangle The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.
I answer the list how to get code
This does not guarantee you to receive a Code.
What i need do
I make one more?

