no problem 
#helpdesk-youtube
lapis shard
scarlet frigate
@lapis shard have you found the way
lapis shard
@nocturne blade
nocturne blade
?
lapis shard
He wants to rename bot
nocturne blade
it was enabled for you
fallen copper
I need help
when I add a browser source in my obs it appears only a quarter of the overlay
how do I fix it?
earnest stone
did u add it with the right resolution?
unless you changed it, resolution/size must be 1920x1080
fallen copper
the default on obs was like 800x600
earnest stone
if it's cutting, just press ctrl+f to adjust to your scene
after changing the size that is
fallen copper
is there a way to switch between scenes with clicking only 1 for example
or I need to have obs on another monitor and click the other scene
because currently I have only one monitor
earnest stone
you can setup hotkeys, check settings
fallen copper
ok thx π
earnest stone
you're welcome, if more problems just ask π
scarlet frigate
@nocturne blade I want to rename the bot
cyan lake
@versed dagger Advertisement is not allowed. Please do not repeat the infraction
lapis shard
@scarlet frigate its enabled for you
When you open Ground Control you can now change the bot name in the settings
Just click on the little cog and dont forgett to make a Account with the name of the bot
Ne loged in as the bot Account to generate the oAuth Token
Then you good to go :)
scarlet frigate
@lapis shard awesome...going to give it a try now
scarlet frigate
@lapis shard @nocturne blade Quick questions
-
JWT token needs to be from my bot account ?
-
From where will I get oAuth token ? (see image) When i click on here link, it takes me to twitch page when my aim is to have custom bot name on YouTube.
scarlet frigate
No success yet. I think twitch oAuth is not what we need here. any hints guys ?
any chance Devs can update ground control app to make process simple like how streamlabs chatbot app does ?
lapis shard
Jwt tocken for groundcontrolls have to be from your streaming/Mainaccount (you find it in StreamElements Account settings)
The oAuth Token needs to be generated while loged in into your bot Account
And put into Groundcontrolls
Then you good to go
scarlet frigate
oh ok...got it..checking now
The oAuth Token needs to be generated while logged in into your bot Account
@lapis shard So yeah i logged in to streamelements from my Bot account and i don't see oAuth token or how to generate it.
lapis shard
No
You youtube account
Not streamelements
Click on the little link in groundcontrolls
scarlet frigate
Hold on @lapis shard
So in groundcontrol app, which account i need to log-in as ? Main youtube account or bot youtube account ?
Also see my screenshot above, i have ground control open and i have put JWT token from my main account. Then i clicked on "here" but it takes me to Twitch..is this right ?
earnest stone
bot account
it's setup to use twitch, really don't know how to do same things for youtube
scarlet frigate
Exactly.....this.
@lapis shard I hope you have understood what i want to do. The link takes me to twitch but I am streaming on YouTube.
alright..this is what i have done so far
-
In ground control app i have Jwt token from streaming/Mainaccount
-
Stuck at oAuth token.
clicking on little link in groundcontrol, opens twitch page. Assuming I am supposed to use that oAuth then even that is not working for me as i dont see new bot name during youtube stream.
lapis shard
pls hold on for a few moments. As you know we are dedicated to help every one in the fastes way possible. I need to gather some information first before I can continue helping you
scarlet frigate
sure..no problem. thanks again
lapis shard
@scarlet frigate ok I got confirmation that the Bot renaming is possible but its technically not here yet. Its gets worked on ATM and should be available for Youtube Streamer Soonβ’
sorry for the inonviniance 
scarlet frigate
LMAO. its ok..i had high hopes...can we have this entire process in GroundControl simple like streamlabs ?
lapis shard
sure
scarlet frigate
Thanks..cant wait π
knotty totem
can you setup media share donations on StreamElements like streamlabs does? (so when someone donates X amount they can have a link to a song played etc)
nocturne blade
@knotty totem of course, its new and awesome - https://streamelements.com/dashboard/mediarequest/general
watch the tutorial
scarlet frigate
so music request works for youtube as well now ? @nocturne blade
nocturne blade
oh sorry no, only twitch for now
wanton cedar
Hi
true thunder
polar caveBOT
@true thunder To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: βShutdown source when not visibleβ https://youtu.be/KDvLynUqXI4
spare owl
how to do i change bot name ? possible >?
upbeat furnace
It is not currently possible to rename the bot on YouTube
dim drift
@fallen copper Start here 
https://blog.streamelements.com/streamelements-complete-guide-for-youtube-streamers-9e97c05eba64
strong echo
fallen copper
@cyan lake btw for some reason my yt bot is not working
cyan lake
can you explain the issue that is happening?
fallen copper
when I type the command in nothing happens and I dont think the bot is in the chat either
I did click add bot to channel
cyan lake
Is your stream online, and is your stream public
fallen copper
yes and yes
not now
bu when I was streaming
people were coming and chating
chatting
cyan lake
I do know that it normally takes a few minutes (up to 5 or so) till it joins. Beyond that, @near stag is the youtube expert. I am more a twitch side expert of SE
fallen copper
ok I will ask him
@near stag I need help with the oytube chat bot
when I add the bot it doesnt respond to commands and my channel and it doesnt seem to be in the chat
near stag
@fallen copper give it 5-6 minutes
fallen copper
for the bot to come or?
desert jasper
Hello, is there a way in overlays to put YouTube chat like you can with Twitch and Song Requests not work on YouTube?
cyan lake
At this time, neither of those are options
desert jasper
Dang :/
tidal rampart
how to edit overlay please help
nocturne blade
@tidal rampart https://www.youtube.com/watch?v=X7XrDdRE7Fk&feature=youtu.be
scarlet frigate
@desert jasper you can. Just copy your youtube chat URL and add it as browser source in OBS
next, you may use css from this and make your on screen chat look good.
rocky hull
Hi guys, any idea why in my tipping configuration page I only have PayPal to connect to and no G2A Pay?
near stag
@rocky hull what is your region? g2apay is enabled for all regions that do not speak english as their main language.
rocky hull
@near stag I am based in UK, but I stream for Polish region
near stag
@rocky hull this is why. we should be able to enable that manually.
rocky hull
Ok, what do I have to do to request this manually please?
near stag
I did this for you. Could take a while since weekend+holiday today, but you should get it.
rocky hull
That's great thanks, Didn't need my email or anything? Rapid. π
near stag
Nah, you have your channel linked, this is all we need to find you.
@rocky hull and youtube has all other data from you π
@rocky hull can we get your username? or just link the tipping page
rocky hull
My username for SE is the same: Dobrodziej
near stag
@rocky hull already added. re-log into streamelements or do a hard refresh to see the new option
rocky hull
Got it. That was quick, thanks. One more question how long it takes before the team gets back to me regarding my Dream Team application?
near stag
@rocky hull could take a few days, i would say - wait till tuesday, we have meetings mondays etc.
rocky hull
Awesome, looking forward to it. π
hoary cape
Hi guys , I have cause FPS issues in the OBS becouse of stream elements. When I disable it here I fix my FPS drop. Is there some solutions for that problem ?
I found same problem on youtube , there it is : https://www.youtube.com/watch?v=KJNxBIOL6xc&feature=youtu.be
near stag
@hoary cape Overlays use a bit of CPU performance, animated overlays use more than static ones. Make sure you have a decent enough PC to run heavy overlays.
hoary cape
MY PC SPECS : i7700k , MSI GTX1080, 16GB DDR4 3000 MHZ , so I think my PC is good enough . I switched animated overlay to static one and it didnt help so I dont know what to do now. :/
near stag
@hoary cape what resolution are you using for streaming? And make sure you use the "shutdown when not visible" option for browser source if you are on OBS.
hoary cape
I'm streaming in 1920x1080 resolution in 60 fps and I'm using this option .
near stag
@hoary cape try 720p, 7700k is not good enough to run 1080p 60 with heavy games
or drop the preset
hoary cape
@near stag but actually I'm streaming old type of games like GTA Vice City and others π I can try this solution maybe it will help.
near stag
@hoary cape play around with some options, encoder preset and resolution. youtube can take a huge amount of bandwith, so if you have enough upload, you can drop the preset and increase the bitrate to keep the quality high
hoary cape
@near stag ~ Thanks for fast help , appreciate that . Hope so I will fix it π I have upload 30 mb/s so I will try it .
near stag
@hoary cape this is more than you need for 1080p streaming (remember, twitch has a 6000kbps limit = 6mbit/s). play around a bit. One tip i can give you - let MSI Afterburner run in the background
This will show you a graph of everything - hardware load, clocks, temperatures etc - easiest way to see what is going on with your PC
hoary cape
Fine, I will check it .
dim inlet
attention all YouTubers and streamers [ Who use Windows 10 ] Anyone who uses a mic with PC Windows Update 1803 disables ALL RECORDING DEVICES by default. If your mic suddenly stops working after an update, here's the fix. http://maxedtech.com/fix-microphone-not-working-in-windows-10-1803/ Hope this helps anyone having the issue Just thought I'd share that info
fallen copper
Hi I think I asked this but just to be sure again Streamelements does not take a part from the donations right?
near stag
@fallen copper nope we do not take anything.
https://streamelements.com/dashboard/tipping/fees
this is the list of all the fees that apply to all possible payment options.
trail adder
Hey Stream Elements! I am currently a Stream Labs user but am looking for something better.. heard great things about you guys but I was wondering if I can accept credit card tips through Stream Elements? i don't see the option
cyan lake
@trail adder not yet, but we are in process of closed testing on a new payment system that will include that
twin trail
hello can i have help?
near stag
@trail adder 
if you want to look into that, i can help you. And with everything else regarding youtube functions too 
twin trail
can someone help me please?
near stag
@twin trail well then ask how can we help you
twin trail
i need a Edit counter
upbeat furnace
Welcome @trail adder
trail adder
@upbeat furnace thank you!
twin trail
@near stag how do i make an edit counter?
trail adder
@near stag thank you as well. Definitely won't be switching until credit card tipping is available but i'm going to keep on playing around with Stream Elements until then π
twin trail
and how do i use it?
near stag
@trail adder we are testing it right now, if you want to take a look into that:
https://streamelements.com/djcryonic/tip
this is my YT tipping page that has it enabled, you will see this from the viewer perspective.
upbeat furnace
There is an example in #command-share @twin trail
trail adder
oh nice! That looks great!
twin trail
KK THX
near stag
@trail adder feel free to poke around in there, no need to actually throw money at me π
upbeat furnace
@trail adder This can be enabled for your account. @cyan lake will take care of you π
trail adder
@cyan lake yeah for sure, just sent a friend request
twin trail
@upbeat furnace one last question! how do i show the count on my overlay?
upbeat furnace
This is not a feature at this time but feel free to give it an upvote on the ideas board https://strms.net/ideas
mortal nexus
Is there a way I can have the song name in the now playing widget pull the name from VLC or something?
cyan lake
no, but there are tools that could do that as a text widget
Your VLC player isn't cloud, so we can't pull it, lol
mortal nexus
Alright thx. Sorry if it was a dumb question lol but I'm new to all this
cyan lake
no, your fine
versed tangle
hello
i set up all stuff in stream elements
so am i now just supposed to stream or do i stream via streamelements somewhere?
upbeat furnace
You still stream to YouTube using broadcast software. SE just provides the tools for streamers.
hasty vale
HI, I searched everywhere on site and on ground control app, but i couldn't found any setting or tab to lets me change the bot name on YTB also on twitch. THX for help.
near stag
@hasty vale YT bot can't be renamed at this point, maybe in the future.
hasty vale
@near stag thx β€
fallen copper
My chat bot appears only in all live chat not in top chat why? DO I need to make streamelemnts bot or?
moderator or no?
near stag
@fallen copper you need moderator rights for your bot anyway, otherwise it will not work properly. And it will work when you stream live.
near stag
@fallen copper our main channel is the bot channel:
https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
add that to the moderator list on youtube.
plucky patio
Hello. Is there a supporter who got a few minutes to answer some of my questions?
near stag
@plucky patio sure, just ask here.
plucky patio
It's mainly about the dream team, so I would prefer to just keep it in DMs
near stag
@plucky patio feel free to DM me in that case.
plucky patio
<@&382267076632379392>
My current tipping page is: https://streamelements.com/twitchdanmarkhighlights-2300/tip
Which sadly results in the tip button saying "twitchdanmarkhighlights-2300" instead of "TwitchDanmarkHighlights".
I've never had the name twitchdanmarkhighlights-2300, and I have no clue where -2300 comes from. The channel originally had the name OrginialLegend, so it makes no sense.
obsidian adder
Working on a fix right now @plucky patio
plucky patio
@obsidian adder yay β€
nocturne blade
@plucky patio we are fixing it for all users, it should be changed within 24 hours, sorry for that
versed tangle
Mine doesn't show a number :/
plucky patio
@nocturne blade well no issue. I won't stream for a few days anyways
versed tangle
hi i need help with the tipping
if it is a fake donation do you still get charge back?
cyan lake
@versed tangle not if it is a fake one
if the funds don't make it to your paypal, they can't charge it back
versed tangle
ok what if it doesent?
like glich or something
bc it happened befor the charge back
cyan lake
if you do not see the transaction in paypal, there is nothing to charge back
vital girder
whats this music thing and how do i use it ??
lapis shard
You are talking about MediaRequests?
vital girder
yes
i guess
this thing
!next next song: MrSuicideSheep - WE WON ZULUL [2m3s] requested by LordFluffyButt http
@lapis shard
lapis shard
Media Request is currently only for Twitch users
vital girder
ok
sly scaffold
@versed tangle Ask here π
versed tangle
Hello
How i said you, i Have a SA-MP Server and my players wants to donate me because they respect me and because i respect them also i want to give them Gold Points on my server like a exchange or something. I read terms and i didn;t see this kind of staff. I also will advertise your nice platform on my YouTube videos and livestreams!
cyan lake
Loyalty (points) are something that are coming. We are working directly with youtube to get the system up and running (waiting on certain pieces from them)
versed tangle
No, you dosent understand what i mean
They want to donate for Gold points on my GTA Server because they respect me. Is this okay?
cyan lake
That would be something you would want to look up with GTA terms and conditions. As for making it automated, we don't have any way to do that specifically, but it is something that is possible, as our API is completely open
versed tangle
Its possible, i already did that with tipeeestream but sometimes people said they donated, money gone and i didnt recive there donation, so i want to use your platform for doing same thing
My GTA Scripter made it automatic. All i wonder if it's okay to me use your platform for my subscribers donate for Gold Points on my SA-MP server. I'm gonna pay all the fees
cyan lake
sure, our API is open and free, along with websockets for listening for events (like donating)
versed tangle
Thank you so much! I have one more question. When i get my money?
cyan lake
When you get donations through our system, it goes straight into your paypal account. We do not touch any part of the money, or hold onto it. It goes from the donator straight to you
versed tangle
I try to donate from g2a wallet, my money gone, donation appear and i dont get money to my paypal, why?
cyan lake
If you have G2A setup on your tipping page, then it will go to your G2A account
versed tangle
OHhh, thank you
vital girder
hey sorry to bother anyone here
is it possible to add a timer with text below it (stream starting soon) and when the stream timer is done it goes away and the text goes away (and starts every time the stream starts)
@support
cyan lake
I am not sure about the text part, that isn't something previously done before. The only thing I can recomment (what I do) is to switch scenes when the timer is done. If you have "Shutdown when not visible" checked, the timer will start over next time you load the overlay (unless you have a timer to a set date/time)
vital girder
oh i should of mentioned im using this on a mobile app
cyan lake
ah
you could add it to our ideas board, and it could be something added when the overlay manager gets a revamp
!ideas
polar caveBOT
Here is the StreamElements Ideas Board: https://strms.net/ideas
vital girder
@cyan lake i just made a 5 minute timer also made a 2nd 5 minute timer but on the 2nd one removed the days hours (same on 1st) and minutes and secconds and put stream starting soon text so it still works but i put it in !ideas
cyan lake
ty π
if you post the link for it in #ποΈ±feedback-and-ideas, we can all go upvote it easier π
vital girder
ok also im just testing my overlay on the #StreamLabs mobile app then im going to be done thanks π
cyan lake
ok. Thankfully, we are getting close to releasing our own app π
vital girder
oh cool when you do i may try it out (ps. streamelements already has an app on android just not for streamelements it named something else)
visual swallow
ye, its old and buggy, and a completely new app is being worked on currently
vital girder
ok thanks π
vital girder
Just curious I haven't timer can I put a background that disappears when the timer is done cuz the timer disappears AKA I'm using this on mobile so please can someone lead me in the right direction
wet saffron
So once we import our commands from nightbot do we kill nightbot?
thorn wedge
Hello @wet saffron, Make sure all the commands work as you like them to, and Disconnect Nightbot to avoid double posting in your stream.
fallen copper
hi the bot I am using for the command !subs it just always puts "Hris we currently have 0 subs!" why?
and as well for some commands like !stream it just puts the game I am playing as a variable
earnest stone
hmm think that is setup for twitch, can you try !followers see if it works?
fallen copper
ok
quick cedar
I know but you can import alerts from stream labs I thought you would know since your streamelements
cyan lake
We can import your alert box
Not the actual events themselves (except tip information)
quick cedar
Is there any way can use it on iOS
cyan lake
Are you planning to stream from iOS, or just view the alerts
jovial dune
So the streamelement bot will work with the 8 ball module but not the module that tells me when someone subbed to my YouTube. Can anyone help?
jovial dune
@cyan lake thanks mate
late vine
Hey guys, Im needing help with this one feature on the site, can someone please message me and help me out?
sly scaffold
@late vine What seems to be the problem
weary scroll
sry i went to support twitch but it seems to be dead can somene help me there
thanks --> support - twitch
problem overlay doesnt line up with game (league of legends)
drowsy hemlock
Hello how this bot works on YouTube only if when strikes. I'm just Russian
normal tulip
@weary scroll Hi. The simpliest way to do so is to make a screenshot of your stream without overlay, then add an image layer to OBS with that screenshot.
Then you can align overlay items in editor off-stream.
Overlay is created for default setup, if your interface is scaled/moved it needs to be adjusted.
lime walrus
@normal tulip He was helped couple of hours ago in #helpdesk-twitch π
normal tulip
Oh, didn't scrolled.
cerulean rivet
Is it possible to connect stream elements to Streamlabs obs?
lime walrus
We'd recommend using the normal OBS, as its not so heavy on the CPU and from what we've gathered some freatures from OBS are not in SLOBS.
But I'm not sure what you mean by "connect SE to SLBOS" - is it adding sources or?
lime walrus
Change the variants of the alert widget box
pseudo trellis
where is that
lime walrus
Overlay editor - click on the alert box widget and you should see the above options
Shark is in the variants, but also do check the animation settings
pseudo trellis
in the layers?
lime walrus
above the layers, or you can click on the alert widget from the layers
Ooh and click on the cohwheel for the specific alert
lime walrus
Much obliged 
pseudo trellis
why i hear the music twice
lime walrus
!multi
polar caveBOT
Make sure to :ballot_box_with_check: βShutdown source when not visibleβ for all browser sources (all OBS scenes). If using studio mode, uncheck βSwap Preview/Output scenes After Transitioning.β Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
pseudo trellis
i put my own music
lime walrus
Aah music twice
Do you have Ground Control AND Media share tab openned at the same time?
mute Ground Control
lime walrus
Ground control is an app you can use to view your activity feed, without having SE dashboard open
so its the alert box sound going twice. Look up the above info from the bot π
meager grail
sorry new to youtube, but is there a youtube chat widget?
cyan lake
Not yet π¦
silent acorn
hello there i have a problem
last year i created a youtube channel with the name Original Newbie. But i changed it to Frikhee. My problem is that when i signed up to your services it used my old name as a name in streamelements. any suggestions?
upbeat furnace
@silent acorn We use the channel name that YouTube provides which is the original name account name
silent acorn
any way to change it? i dont want to start all over again
upbeat furnace
Where are you seeing the old name?
upbeat furnace
That's a twitch channel
silent acorn
upbeat furnace
Did you sign up with multiple accounts?
silent acorn
nope
upbeat furnace
This account shows as signed up on May 7th
polar caveBOT
@silent acorn Please connect your Twitch and/or YouTube channel with Discord by going to β Settings and then Connections here in Discord.
upbeat furnace
Visit https://streamelements.com/logout and then log in again with youtube
silent acorn
i just did and everything is the same
upbeat furnace
Ok click on your name in the top right of the dashboard and paste here your account ID
silent acorn
5af11c0f624fee0628f7fd48
upbeat furnace
I will have to check with the dev team on this and get back to you in a few days
Nothing I can do right now unfortunately
silent acorn
its ok. i am not in a hurry. i just wanted to suggest to add a refresh name button for situations like mine
i will add you here
upbeat furnace
@versed tangle Advertisement/stream promotion is not allowed in this server. If you would like to be promoted here, please read the π pinned message in #welcome for the application to #402919550066229250 channel. Thank you for respecting the server rules.
versed tangle
Can I have some help, there is the command !points and when I try use it it doesnt work. Am I doing something wrong or do you need a special programme?
lapis shard
@versed tangle no as of right now there is sadly no loyalty enabled for Youtube we are working on getting that though :)
versed tangle
@lapis shard so you are going to make a coin bot yourselves?
lapis shard
No StreamElements will
versed tangle
@KiwaPlay yeah sorry that's what I meant and do you know how long that might be?
lapis shard
Sadly I dont
potent dune
hello
how do I remove my youtube integration?
i do have account using Twitch authentication but I logged in again using my Youtube.. I do want to close down my streamelements accoutn using YT auth
upbeat furnace
@potent dune You can disconnect your google account from StreamElements here: https://myaccount.google.com/permissions
potent dune
@upbeat furnace , let me try that.
The Channel you tried to add is linked to a different account.
still an error, maybe I need to delete my account on YT first
upbeat furnace
Are you trying to connect your SE twitch and SE youtube accounts together?
Please do this for me
!connect
polar caveBOT
Please connect your Twitch and/or YouTube channel with Discord by going to β Settings and then Connections here in Discord.
upbeat furnace
for both
potent dune
!connect
polar caveBOT
Please connect your Twitch and/or YouTube channel with Discord by going to β Settings and then Connections here in Discord.
upbeat furnace
Follow these instructions ‴
potent dune
I am trying to add it here
polar caveBOT
@potent dune Please connect your Twitch and/or YouTube channel with Discord by going to β Settings and then Connections here in Discord.
upbeat furnace
So it shows yours twitch and youtube in your discord profile
potent dune
Ohhh, okay, I don't want to connect it on Discord, but I want it to be on my Streamelements account(Twitch)
potent dune
can I send it to you?
potent dune
thanks, I want Twitch to be my main account.. Thanks again..
@upbeat furnace thanks for the support
late vine
Hey guys, everything is working but the subscriber feature. When somebody subscribes to my channel, nothing pops up? I need some help. Also i dont really understand the commands. If someone could help, i would much appreciate it.
versed tangle
is there any way to get a chat box like on the twich one
calm spear
@late vine Hey! Do you still need some help???
@versed tangle - There isn't a chat option right now. I'm not sure if it's in the works, maybe one of the <@&382267076632379392> will chime in.
lime walrus
Not yet, unfortunately and no ETA on it as well.
hallow night
I mistakenly created a separate account for my youtube channel is there any way to delete it so I can add it my twitch account?
upbeat furnace
@hallow night please go to https://streamelements.com/dashboard/account/channels for both twitch and youtube and provide me with your name and JWT token (show secrets)
send this to me in a DM
calm spear
I've disabled all timers for my YouTube channel, but they still show up? What gives?
fathom thunder
late vine
@calm spear yes i do buddy. Would you like to chat?
calm spear
@late vine Yeah I'm here now. Just ended my stream
@fathom thunder I disabled them from the dashboard
When I go look now they are disabled, but still rolling during the stream
late vine
I sent you a DM.
versed tangle
Hi guys, is it possible to make an animation for subscriber event for youtube ?
near stag
@versed tangle yes, all alerts can be animated pictures or even videos (.webm format).
late vine
Subscriber event is not working for me either? @versed tangle @near stag
Thats why im needing help/
Everything eles works when im streaming but when someone subscribes nothing shows up.
near stag
@late vine did you test the subscriber alerts in the overlay editor? Do you get the alert there while testing?
late vine
Yes everything works while im testing
And everything works while im streaming like Tips, etc. The only thing that is not working is Subscribers
near stag
Ok, i need to check if there is a known issue, let me ask. Could take a bit.
near stag
One more question - do you see the subscribers in the activity feed in the dashboard? And/or in Ground Control if you use the desktop app.
late vine
I enabled the option so when people subscribe, it shows up in chat as well. But that doesnt work. It does show up on my StreamElements Dashboard. (New Subs Show up on my SE Dashboard.) I havent really messed with ground control yet, i can test it for you if you would like?
near stag
Not really needed. What we need to know is - what happens with the overlay if you repeat the alert from the activity feed in the dashboard? It should show up
late vine
So you want me to Open the Overlay in OBS? Or on the editor?
calm spear
@near stag it shows up in SE and OBS
near stag
editor first, just to see if the overlay works like intended
calm spear
when using emulation to test things, he can see it. Things look OK in OBS.
near stag
So the repeated sub alert works?
late vine
Yes if i trigger a new subscriber event inside of the editor, everything seems to be working fine. It only doesnt work if i am streaming and somebody subscribes to my channel. Then nothing pops up.
near stag
@late vine this is why you need to test the repeated alert from the activity feed, not the test alert
late vine
Activity feed?
near stag
@late vine
This is where you see all alerts and this is also the area where you can repeat the alert. You should see all subscribers and other alerts here
calm spear
@near stag I'm trying now on my end and repeating from there isn't working for me.
late vine
Yes, that seems to be working fine. I can see anyone that subs here. What i am having a problem with is, if i am live streaming like normal. And somebody subscribes (Even with their subs available to see) nothing happens to my overlay. (I want it so when someone subscribes to my channel from my stream, it pops up on my stream) Thats whats not working.
near stag
@late vine this is why we test it, you need to repeat the sub alert from the activity feed with an open overlay
So we know that the alert is getting through
late vine
Okay i figured out how to repeat it lol, i repeated it it and it seems like everything is working fine, when i repeat it.
Okay i figured out how to repeat it lol, i repeated it and it seems like everything is working fine, when i repeat it.*
near stag
Ok that's a start, now we know that everything works on our end. We gonna test if the youtube API is providing the data like it should so we can actually display an alert in time.
This could take hours etc, i tag you once i know more.
late vine
Okay thank you so much buddy. Yes it seems like quite a few people are having this problem. How i noticed this was a problem is, i was live streaming and gained a few subs and noticed nothing was popping up on my stream. I then got a donations and that popped up perfectly fine. So what i did is, made my stream unlisted and had a few friends subscribe to me, and thats how i really found out it was not working. I really hope its not a huge problem and you guys can get it up and running soon. Best of luck to you guys! If you could tag me on here when you have an update on any information, i would be more then pleased. Thank you again buddy. @near stag
near stag
@late vine this is probably something with the Youtube API.
Tips are not going through Youtube, they are going through Paypal and/or G2APay - this is where we get the alert from the transaction.
Everything else on Youtube like superchat, VIP and subs is on the Youtube API and we have to test it.
late vine
Yes i understand completely. I appreciate your time. Again, Thank You.
near stag
@late vine once we have something, i let you know
late vine
calm spear
@near stag Appreciate it! Add me on that list too with the timers still being active after they are disabled
near stag
@calm spear 
this is new, we look into that.
calm spear
I was invited here and will try to notify someone as I come across things or have ideas.
thanks again!
timid cipher
Question. How do I make my chat audible?
late vine
@timid cipher I dont think it is possible for Stream Elements YouTube Yet.
timid cipher
How for twitch then?
late vine
Im not sure, i have not played with the Twitch Stream Elements yet. Hold on real quick, im going to make sure the YouTube version doesn't have this feature.
timid cipher
Ah, thank you @late vine -- I read through a lot of threads and got no-where.
late vine
@timid cipher Yes youtube stream elements doesn't even have a widget that allows you to put the chat on your stream yet. Im sure they will add something like that soon. And i dont know if they even have a (Read Message box out loud feature) yet on stream. They do have the Stream Elements Ground Control app which is very useful for maintaining your message box. If you have not already, i would give that a try and check it out π
timid cipher
Thank you so much.
late vine
My Pleasure
gleaming spindle
How do you set up Stream Elements when running YouTube Gaming to record the stream on your phone?
cyan lake
@maiden axle Denied
Self-promotion/advertisement is not allowed anywhere in this discord server, except #402919550066229250
mellow quest
hey i want to ask why my subscribe alert is not working ? is anyone know why
mellow quest
i just started to try this streamelement
mellow quest
im watching it right now
yup ady watch it
i just thinking this stream element not connected to my channel
because when i try to add total subs widget
its says only 1 subs
mellow quest
nocturne blade
nocturne blade
yeah try
mellow quest
now its changed to my subs
nocturne blade
great
mellow quest
is there anything else i need to do ?
nocturne blade
nope
mellow quest
can i try the sub alert with dummy account ?
mellow quest
yea i know but i mean
my friend tried it
to sub me
but the alert didn't work
that's what i mean
nocturne blade
did he unsub and resub?
mellow quest
nope
nocturne blade
so he could have his privacy settings set not to show his subs
nocturne blade
np
mellow quest
@nocturne blade ah this is weird
my obs its reacting to the streamlabs one but im not using it in my obs
hearty warren
i needhelp
need help
anyone helkp me please
i get the stream elements apop but it asks for JWT token but where do i find it dont know where
visual swallow
!jwt
polar caveBOT
You can find your JWT token on your account channels page (Click on your name next to the Sign Out button) https://streamelements.com/dashboard/account/channels
visual swallow
click on show secrets
nova tinsel
Hi, I need help
how to change my tipping link ?
hearty warren
hey it says error ocurred when importing streamlabs do you know why
upbeat furnace
Does it give this error immediately?
cyan lake
@hearty warren along with Terra's question, do you have both SL and SE dashboards open when importing?
cyan lake
Are you importing tips and alertbox?
cyan lake
ok, are any of the tips making it through to our system? and is there an alert box imported (sometimes it will make it part way through the import before failing)
hearty warren
yh i get donations on my streamlabs and my alerts from streamlabs are given in a section called themes
hearty warren
i just got it
cyan lake
check the My Overlays and Tip settings->tip list
upbeat furnace
We are a replacement for streamlabs so yes
hearty warren
ok thx gonna do it now
ok i added email still error
tips are added now but still error importing
cyan lake
can you connect your youtube account to discord, so I can check on it
cyan lake
@hearty warren
calm spear
What's goin on @cyan lake?!? Just saying "Hi!"
cyan lake
hearty warren
wdym @cyan lake
visual swallow
!connect
polar caveBOT
Please connect your Twitch and/or YouTube channel with Discord by going to β Settings and then Connections here in Discord.
cyan lake
now I can check on your account. give me 3 minutes
hearty warren
ok
cyan lake
imma going to DM you
radiant crypt
do i need a new SE source for youtube ?
robust mango
Yes
Because it's a different platform it has a different alert box which means a different source is needed
radiant crypt
so just starting from 0 with everything
i mean with SE part .. the game capture webcam will be the same
robust mango
Yes
radiant crypt
any idea why the animated themes are not loading ?
i can see only 1 animated from the whole themes
robust mango
It's just you, there's plenty of animated themes there for youtube that I can see
radiant crypt
yea i know .. but i meant that i can't preview then
i can only preview 1 and the rest are just black screen
hearty warren
how do i get link for tipping so people can click it
nimble spire
I am trying to create command that will show my local time
nimble spire
I am using EDT, but it is giving me wrong time
hearty warren
where is tipping side
upbeat furnace
nimble spire
${time.EDT}
upbeat furnace
use $(time.America/New_York)
radiant crypt
oh wait true .. where can we see the tipping link ? i saw it at first but now it's gone π
upbeat furnace
Click on Tipping and then Open My Page at the bottom
visual swallow
https://streamelements.com/dashboard/tipping click the open my page
hearty warren
i might stream so maybe you can tip....
radiant crypt
π
hearty warren
is itr right one
radiant crypt
damn it's so much fun to do these youtube settings on SE
hearty warren
you want my channel so you cancome over
radiant crypt
nah I'm good
radiant crypt
radiant crypt
And I got 150 wins on Fortnite 
hearty warren
lo
radiant crypt
how do i need to set my webcam for the 4:3 ?
visual swallow
what do you mean?
radiant crypt
when i select a theme .. i have to avaible webcam overlays
the one 16-9 and the 4-3
visual swallow
right, one should be hidden by default, and you can select the one you want to use
radiant crypt
yea .. and i wannna use the 4-3 but i don't know how to fit it cuz if i grab it from the corner and pressing shit .. is not looking good
so i think i need a custom res
visual swallow
are you talking about sizing the camera source in OBS?
visual swallow
yeah, its best to set the camera resolution that you want, and then scale it down from there
visual swallow
personally i like 16:9 for my stream, but that works for me. I dont have a greenscreen, and i play games from my couch and the wider aspect ratio helps to show more in my stream, like cats or other people on my couch
radiant crypt
I see
Thank you for the tip .. btw can i modify the overlay bottom part .. like to make that bar a little smaller ?
visual swallow
i think you should be able to grab the main image and scale it down, you will need to do the data widgets individually.
radiant crypt
it worked thank you π
and about this animated overlay .. it's supposed to use more cpu right ?
visual swallow
yes, the animated ones will use more resources than a static one. Animations, Kappagen, and Hypecup are the most resource intensive elements
radiant crypt
any idea how to give them more cpu usage ?
visual swallow
what do you mean?
radiant crypt
I mean if there is an option from my pc to give obs more "power"
for not getting lag or something cause of the overlay
visual swallow
OBS > Settings > Advanced
it will also depend on the CPU and your encoding you are using
radiant crypt
the x264 was for cpu right ?
visual swallow
yes, x264 is software encoding so it will rely entirely on the cpu
visual swallow
all depends on the cpu. veryfast is a good place to start. The slower the encoding the better the quality, but the more cpu power it will require
radiant crypt
Well i never knew how to set these cpu settings , do you have any knowledge on the cpu ?
visual swallow
what cpu do you have?
radiant crypt
6800K
visual swallow
for a single pc streaming setup, that cpu should be able to handle fast or veryfast, depending on everything else it needs to do. You will want to keep an eye on the FPS in the lower right corner
if you see this lower than what you set, but you dont see OBS reporting dropped frames, then its going to be the system being bogged down
visual swallow
depends on what your system can handle. 60 > 30, but 30 can still work fine for a quality stream
radiant crypt
alright and what about this animated overlay .. when i change scene i need to wait some seconds till they are all loaded
visual swallow
yeah, they can take a bit to load, you can use studio mode for transitions
!studiomode
polar caveBOT
Check out this tutorial for OBSβ studio mode which allows you to preload scenes before transitioning. https://www.youtube.com/watch?v=W8iWsD2Lq3U
radiant crypt
Thank you π
visual swallow
yeah, no problem
nimble spire
when can we expect loyalty system for youtube?
upbeat furnace
@nova tinsel tip page link is fixed
@nimble spire No ETA, we're working with YouTube on it
nimble spire
thanks for the info
hearty warren
hey guys can i ask
something
i have streamlabs and stream elements but when people subscribe it doesnt pop up will it only work cause of public or private subs?
hey @near stag you here
near stag
@hearty warren yeah, but not for long, late here
hearty warren
can you explain on streamlabs and stream elemnts alert does sub pop up depend of public or private subs
near stag
@hearty warren private subs will not trigger an alert, does not matter what service is used for alerts.
near stag
@hearty warren yes.
hearty warren
scalper told me to ask you if you could help me out to see if it works
near stag
@hearty warren sure. i can just go and sub to your youtube, if you set them to public you will see that in the activity feed
hearty warren
wdym by the end part
if you set them to public you will see that in the activity feed
near stag
@hearty warren i just subbed to your youtube channel. that means a) you will see the event (XYZ subbed to your channel) in our dashboard on the main page and in the activity feed and b) you will get a live alert when you have an overlay set up for subs
hearty warren
i didnt get the pop up do i have to be live
near stag
no and the first thing you need to check is the activity feed
@hearty warren https://streamelements.com/dashboard/activity
check here, you will see my youtube account there subbed to you
near stag
DJcryonic
if it did not pop up there, make sure you have your subs set to public and that you have the right youtube account connected to StreamElements.
near stag
If that is right, we can take a look at that tomorrow. It is 11:29PM here, so if you don't mind, i go grab some sleep now 
@hearty warren Sign in to YouTube.
Click your account icon in the top right.
Click Settings or .
In the left menu, select Privacy.
Under "Likes and subscriptions," check or uncheck the box for Keep all my subscriptions private.
google is your friend
near stag
then somebody will look into that tomorrow, it is not just me, our office also works within EU-times, we can test that tomorrow. We got some reports of subs not showing up. Could be something on the Youtube-side with their API, but we can only test.
hearty warren
it is right channel i know tyhat
ok thank you
i will make sure to message tomorrow do you know maybe a main reason so i can look it up
near stag
yep we can test that, i will be back in here in like 12 hours π
hearty warren
you know any main reason maybe before you go so i can look up
hearty warren
Yo cryonic you here
nocturne blade
@near stag
hearty warren
anyone doesnt matter
nocturne blade
ask away
near stag
Yeah i'm here, so far no other reports about subs not showing up.
hearty warren
yh it is just me lol i am so unlucky
it has been happening for a while even without stream elements
i have gotten friends to change to public sub and i went to a alrt bug website on what i could do i have done them all except from one
i had obs before and i felt that it was interfering i uninstalled but i am installing it again to make sure alerts is removen from obs because i used the link from sl to obs
when i couldnt use sl
when i do that i need to test it again the last option is to reset my key
near stag
all that does not matter, this is most likely on the YT end.
for testing you should ask people who have their subscription settings on public etc.
hearty warren
yes that is what i did
and i dont think it is yt side because all the subs come up on gmail and streamelements i believe it is just sl
near stag
i just checked with our developer nuuls, there is nothing wrong here.
do you get alerts now in our overlays?
hearty warren
Sl not se
near stag
remember, we are StreamElements, not Streamlabs
hearty warren
yh
i was thinking maybe obs might have interfered with sl and se as i had alerts o that with the link from sl
near stag
OBS can't do anything, it just picks up the alerts from the link that you put in there
hearty warren
ok i guess i have o see i am uninstalling ti now and i have to go eat i will be back in a bit
thx for the help so far
near stag
OBS does not do anything for alerts, you can keep our overlay open in the browser for testing
calm spear
Trying to convert a Nightbot command for SE. It uses a list for random picks. Is there anyone that can help?
I'd like to submit it for #command-share
cyan lake
I can help a bit with it, give more information on the command so that I know what I am working with
calm spear
sure it uses a URL to a list that picks one outta random
Want me to share it here or in a DM?
cyan lake
here is fine
calm spear
$(user) Suggests dropping at $(eval drops = $(urlfetch json https://pastebin.com/raw/cNW76Fzd).split(";"); drops[Math.floor(Math.random() * drops.length)])
cyan lake
oh, we actually have this command already
calm spear
@cyan lake it only works for Twitch and not YT
I think the character limit gets in the way
cyan lake
hmm, because it should work for both
cyan lake
ahhh
calm spear
π
cyan lake
I see what you mean
we don't have some of those advanced things that the nightbot command does
calm spear
works like a charm for Twitch
cyan lake
like splitting, and the eval part
calm spear
Is there any more docs on out side of https://streamelements.com/dashboard/bot/commands/variables
I think that one uses Java or JS
cyan lake
we have our API dev.streamelements.com
calm spear
OK - gonna take a look. Maybe I can suggest it as an idea.
Using java or js - whatever is used for eval
cyan lake
I believe advanced functionality on command variables is requested on the ideas board already, check it out and upvote, or create a new one if it isn't there
calm spear
@cyan lake copy that!
coarse bear
Hi. Is the Loyalty system coming for YT?
near stag
@coarse bear yes, but no ETA on that, could take a while.
late vine
What you need help with? π
versed tangle
So my account is like old
and my tipping page has the wrong prefix
can i edit that=
so my channel name
late vine
Im trying to understand by what you mean by Prefix?
versed tangle
tip/abcd
that i mean
the tipping page
the abc
is the old one
and i want it to be fuchss
so can i edit that?
late vine
What are you trying to change? 1,2 or 3?
versed tangle
1
late vine
I've actually been having trouble doing so myself. Hold on give me a min. π
@near stag Should be able to help you out when he is Online/Available. I would also like to know as ive recently changed my name on YouTube and it has not changed yet on Stream Elements. Sorry i was not able to help you. π¦ Hopfully @near stag or someone from the support team will respond to you soon.
versed tangle
Hi
A few years ago i put a stupid name to my channel youtube.com/stupid, and now when someone wants to donate me: tip stupid... Can i change this name to my actually youtube name?
cyan lake
Yeah. The issue we found out about is that your tube sends us only your first used name, not the current one. If you can all DM me our old youtube name, and the your current one, I'll see what I can do for you @versed tangle @late vine @versed tangle
cyan lake
Only if you DM me the information I asked for
versed tangle
i did
earnest stone
...
versed tangle
@cyan lake ur there?
cyan lake
Lol, yes. I told you I will tell you once it's done. Bugging me doesn't speed up processes
carmine ingot
so if i stream to youtube and twitch at the same time and have connected both to streamelements will sub notifications from youtube show up in my ground control?
cyan lake
at this time, you need to have two ground controls open, one for twitch, and one for youtube (because they are considered seperate accounts at this time)
carmine ingot
noooooooooooo
ok thank u
i dont have enough monitors for all that lol
how do i get 2 seperate one?
i opened 2 different ones changed the oth on one and it changed it for the other
cyan lake
ah. that might be a limitation of the current ground control. I hate to say it, but you might just need to have a browser open with one of the activity feeds, and GC for the other
cyan lake
velvet phoenix
@near stag bitte helf mir x.x
near stag
@velvet phoenix wo brennt's denn?
velvet phoenix
bei denn overlays habe die links dazu will die in denn obs einfΓΌgen nu weiΓ ich nur nicht wo
near stag
@velvet phoenix browser source nennt sich das. ich wΓΌrde dir mal empfehlen bei uns auf youtube die guides anzusehen und allgemein fΓΌr OBS, wenn solche Sachen unbekannt sind
velvet phoenix
ok mach ich danke
near stag
@velvet phoenix https://www.youtube.com/watch?v=UuweQah3v00&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv
gleich im ersten Video ist das zu sehen, aber sieh dir ruhig alle an, auch wenn sie etwas Γ€lter sind
lean umbra
how do i make my stream show the "starting soon" thing i picked to show when i stream on my phone using the website?
lean umbra
hello?
cyan lake
depends on how you are streaming from your phone @lean umbra
lean umbra
I have a iPhone 8
tawdry hearth
heyy , just wondering if streamelement bot will work with Youtube Live ?
i just moved to stream element π
tawdry hearth
is it possible to show chat on the stream overlay ?
near stag
@tawdry hearth bot will work. But we do not have a chat widget for YouTube yet.
tawdry hearth
Okay
gleaming juniper
hi
versed tangle
Hey!
thorn wedge
Hi
nocturne blade
Hi!
dim inlet
hey Folks 
radiant crypt
Hello , is the ground control working for youtube aswell ? @dim inlet
rigid schooner
yes
radiant crypt
How do I set it for youtube ?
rigid schooner
same way you'd set it up for twitch, just insert the JWT from your StreamElements youtube account
radiant crypt
where can i find my JWT ?
rigid schooner
!jwt
polar caveBOT
You can find your JWT token on your account channels page: https://streamelements.com/dashboard/account/channels
(Don't forget to click on "Show Secrets")
radiant crypt
So I can't have both open right ?
rigid schooner
sure you can, just open two instances of ground control. but you'll have to paste the JWT individually every time.
radiant crypt
I see .. and why i can't switch between youtube and twithc accounts on SE
It says this when i try to add twitch channel
Normally i should have have the option to change it to twitch right ?
near stag
It is because you are logged in with both Youtube and Twitch before instead of adding one of those as a second login. We should be able to fix that manually, can take some time tho. @radiant crypt
radiant crypt
oh so I can't fix it by myself @near stag ?
near stag
@radiant crypt nope, this has to be done manually on our end
radiant crypt
Oh I see , well I'll just wait np ^^ . Ty for the info
near stag
@radiant crypt and done, check your accounts
radiant crypt
@near stag Thank you
: Any idea why i have a delay on my webcam while switching scenes ?
near stag
Webcam or overlay?
Webcam should load instantly because it is a local device, overlay can take a second
radiant crypt
so i have more scenes with webcams on
yea I know but it's the webcam having the delay :/
near stag
You are on OBS Studio right?
near stag
For the webcam - nope. For the overlay - yes, otherwise your CPU load will increase by a lot.
radiant crypt
oh .. ok let me uncheck that
near stag
And if you use the webcam, make sure you do not create a separate video source for each scene, use the same source
radiant crypt
well i kinda need to change the cam res on some scenes
near stag
So when you add a source > video source > use the existing one
Eh why would you? Keep the resolution and just play around with crop settings and image size.
This way you can use one existing webcam source for all scenes and avoid delays
radiant crypt
I see , let me try that real quick
radiant crypt
how do i check if i have the same video source ?
near stag
@radiant crypt how many video sources do you have for the webcam in total?
Should be just one, there is NO reason to have multiple sources with the same camera
radiant crypt
1 now
near stag
Ok, good. Test it now
radiant crypt
but now i have 1 webcam source on 1 scene and is not showing it up ..
like the webcam is off or so ..
near stag
Check the settings then
radiant crypt
Now it's working perfectly
and about the loading overlay i can't do nothing about it right ? cuz it's a browser source
polar caveBOT
@radiant crypt Make sure to :ballot_box_with_check: βShutdown source when not visibleβ for all browser sources (all OBS scenes). If using studio mode, uncheck βSwap Preview/Output scenes After Transitioning.β Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png
near stag
This is what you can do @radiant crypt
The second part, Studio Mode, let's you preload the scene before switching
radiant crypt
oh so everytime before switch i go into studio .. load the overlay and then use the transition part
near stag
Yep. Slightly more work, but you can configure hotkeys so it is not that awkward and this will pre-load scenes.
radiant crypt
i was thinking about hotkeys now xD
and on the youtube part there are no points system right ?
just the overlay and widgets
near stag
Nope. Things like songrequest, loyalty points and other minor things are in development, twitch has more functions currently.
radiant crypt
I see , alright ~ Thank you for the help
near stag
sly scaffold
@versed dagger Advertisement/self-promotion is not permitted in any channel within this discord.
If you are streaming with StreamElements
- Chat bot (modded and in chat)
- Tipping service (link in panels below stream)
- Alerts
Please fill out the form at https://strms.net/sellout .
After you have submitted the form, your channel will be verified and you will be added to the NowLive bot announcements if your channel meet the requirements. Thanks!
https://strms.net/nowlive lists all channels that have been approved and are setup to be announced in #402919550066229250.
timid cipher
Hey guys. I just watched a video describing the "loyalty' menu and set-up. I don't have this menu. If anyone can walk me through how to get the loyalty menu please share. Thank you.
visual swallow
Unfortunately, there is no loyalty system for youtube at this time, but it is something the devs are working on with youtube
languid mason
Hello. When there will be media request for youtube? I am multistreaming on youtube and twitch at the same time, but only my Twitch viewers can use Media request. I would like to youtube viewers could use !sr too π¦ Please add it soon, cool devs
worthy plover
so on our overlay we have a tag for new follower for youtube....its is currenlty not working. Is there a widget we must use as well as an alert for new follower for youtube?
near stag
@worthy plover you mean regular youtube subs, not VIP? this is covered by our alertbox
worthy plover
correct...our twitch new follower/sub is working but not the youtube sub. Did not know if there was a seperate widget for this
@near stag right now im looking at it in editor and it has it as custom widget- LATEST SUB-YT
upbeat furnace
This is in the editor for my YouTube channel
I'm not sure where "custom widget- LATEST SUB-YT" is coming from
Screenshot?
worthy plover
upbeat furnace
Yes
worthy plover
along with alerts as well right?
upbeat furnace
Yes
We aren't built for restreaming right now so youtube and twitch are completely separate
worthy plover
cool understand now
worthy plover
sweet got it ...thanks
upbeat furnace
One time saver is possible
any widget which that is not exclusive to a platform (images or text for example) can be duplicated across platforms
so your overlay can be duplicated to the youtube side
and anything that can be duplicated will be
this will help you with positioning
and then hide/delete those layers on the YT side when you're done since you already have them on the twitch overlay
@worthy plover
upbeat furnace
Click on your channel at the top and you'll see your youtube channel if you connected it
tawdry hearth
Hello , !Title is not working when i tried it
Bot replied with something like User {channel) title is
i use the pre made variable
cyan lake
ill have a quick look
@tawdry hearth are you using it on your own channel, or someone else? I don't see a !title command on your channel
cyan lake
I looked at twitch. habits 
tawdry hearth
Aahh
cyan lake
try it again, if it doesn't give the right information, send me a screenshot of the response, and I will poke people
tawdry hearth
Okay ill take a look at it again tomorrow
vital girder
can anyone tell me what the bot dose i started a test stream and it said this in my chat
StreamElementsβStreamElements bot running ππ€
tropic atlas
the bot is there to answer commands and to send out the messages you've set up via timers
check out this tutorial on how to set up your own commands https://www.youtube.com/watch?v=FUAmzaj70Js @vital girder
vital girder
@tropic atlas thanks i will
fresh walrus
any help plzzzzz
cyan lake
@fresh walrus can't help until you ask an actual question
tropic atlas
got it covered in PM π
cyan lake
vital girder
can i test my bot commands when im not streaming
cyan lake
The bot doesn't join your chat until you start streaming (youtube limitation)
so you do have to start a public stream
vital girder
ok i can do the test stream again no big deal thanks
@cyan lake do you know how long the bot takes to say his join message if he dose say it
tropic atlas
there's no chat on youtube for offline channels
and it takes a few minutes for us to pick up that you're live
vital girder
yeah i got that
tropic atlas
once we do the bot will join the channel
vital girder
im streaming and the bot is there will it say a join channel message every time or not
vital girder
@tropic atlas thanks
one of my commands dont work with the thingy
command is (bot command):
!mejoin
but i made it when you say
can i join?
can i join
i join?
i join
but when i say those it dose not work
cyan lake
what if you just use join
since that word is in all 4 of those, that should work just fine
vital girder
oh so if you say 1 word in the thing it shjould work??
cyan lake
I mean by setting up the alias as just "join"
vital girder
ok
vital girder
One last question I hope this is when I make a timer that starts when I start my stream AKA 5 minute countdown timer can I make a background on it so it's not showing my screen background PS I'm using this on mobile
Or five minute timer YouTube video automatically play or something just so it won't show my screen
cyan lake
timers are chat based, meaning the bot will post something in chat
vital girder
No not timer like an on-screen timer like an overlay timer not the bot anymore I figured out the bot
@cyan lake
cyan lake
ahhh
so, the overlay timer will count down, but then you have to hide the overlay, the text does not automatically disappear. Are you streaming soley from mobile, console, or PC?
vital girder
@cyan lake using the streamlabs mobile app with the overlay link
cyan lake
ah, then it mgiht be possible. I am not 100% on that
I believe their app allows a couple different browser sources that you can turn on/off
vital girder
Well you can turn them on and off you can hide them from the stream and stuff
But I really just want to hide my screen with the timer so I can in the background open up my game and get it ready and people don't see it cuz I might have to log into something and stuff
And I might I have to go back to streamlabs too turn off the overlay then
@cyan lake
cyan lake
vital girder
Thanks for your help
cyan lake
vital girder
@cyan lake last thing i just added a black image with your overlay things in the editor cause in the new editor you kinda have to or it wont let you edit the setting stuff so thanks anyway
cyan lake
yeah, thats correct
vital girder
ok
cyan lake
there is no default backgroudn in the editor, except transparent (on purpose)
vital girder
yeah
rigid schooner
@cobalt flare are those variables supported on youtube?
tawdry hearth
upbeat furnace
You're missing $
${channel}'s title is ${title}
oh wait
didn't see the first image
Just a sec
upbeat furnace
@tawdry hearth did you change your name?
The command is working in my channel https://gaming.youtube.com/channel/UCm2L7RQfndb6zxZ6SmBRo7Q/live
I'm testing it
tawdry hearth
What do you mean change name
I didnt change anything though , just used the variable
tawdry hearth
any fix ? π¦
radiant marten
any here?
near stag
@radiant marten yes. how can we help you?
radiant marten
uhm well i'm kinda new and on a ps4 and wanted to set up a theme
that's what i live stream on is what i mean't ^
near stag
Our overlays require a PC or Mac, no way to make it work on consoles directly.
radiant marten
can i set it up for my channel but livestream on my ps4?
near stag
Yeah sure, you can set up tips and the chatbot, but overlays do not work on consoles.
radiant marten
hm ok
near stag
So you will have no live alerts on stream, only in the chat + dashboard open somewhere else.
radiant marten
ok thanks
true basin
@here Anyone who can tell me if i'm allowed to post a link to my recent video? It's a funny moments compilation. I Really want some feedback on my videoes π
polar caveBOT
Please refrain from using [at]everyone or [at]here
true basin
Anyone who can tell me if i'm allowed to post a link to my recent video? It's a funny moments compilation. I Really want some feedback on my videoes π (I Don't know if it was send the first time)
lapis shard
it was sent and no you are not. Pls be sure to share your stuff with your own community or discord's that are build around Feedback on Creative Content.
This Discord is build around Streaming - Stream Networking - Stream Elements Support and Feeback - Memes
solar falcon
visual swallow
Loyalty is not available for YouTube at this time
visual swallow
visual swallow
Its best to just post your question
languid mason
Sure, when there will be media request for youtube live option avaiable?
Coz !sr doesnt work on my youtube channel when im live π¦
visual swallow
There is no eta as far as I am aware. Once a feature like that is available, it will usually be posted in #announcements or #270206314561404928
native shell
Is the loyalty system going to be coming to youtube?
upbeat furnace
It is planned
native shell
glad to hear it
modern crown
Can you record videos on this?
lapis shard
You can record Videos in your OBS
But StreamElements is a overlay/tipping/bot Service for livestreaming on Twitch and Youtube
sweet sinew
@visual swallow i think i was just trying to get my camerea view inside the frame and i think the bottom of the frame actually just covers the bottom of the cam, is that right?
visual swallow
you will want the camera source below the overlay, and scale it in the preview window to the correct size
when you select a source you can scale it with the control handles
proper flame
Can the name of the bot for youtube be changed on mac?
upbeat furnace
the bot on YT cannot be renamed at this time
coral stag
Does anyone want to trade in fortnite save the wrold ps4 reply if so