@kind iron ?
#helpdesk-twitch
wary halo
kind iron
It’s part of the stream title XD
kind iron
Good to know 👍
cursive scroll
hey guys, i found a bug i already shared a few days ago and someone from the staff told me that it should be fixed after a few days but its still not, does anyone have a few minutes to look over it?
The Bug is about that on follow messages in the chat the first letter is missing
wary halo
i told you earlier today, it's the weekend, so don't expect a fix today 😉
i did notify them again that you asked about it, but no response on your issue
round brambleBOT
@scarlet tiger mass deleted 3 messages.
@little hedge Please follow our community rules:
- No advertisement or stream promotion
- Respect ALL server members
- No NSFW/NSFL
Thank you
formal chasm
Hey, For some reason when I donated to a streamer, I paid through paypal, it all went through and got the message that donation went through but it didn't take money off the paypal. Are the systems being slow and it might take money off later on or I'm "fine"?
wary halo
you are better off asking PayPal i guess
dry hare
It’s a PayPal question. Since PayPal is a third-party payment processor we can’t control how their system handles payments sent via paypal
lament blade
Hi i have a problem my tts is not working anymore when someone redeems an item from the stream store. i already enabled tts for redemtions in my overlay and enabled 'user message' on the item settings
cursive scroll
@wary halo oh, then i overread that, i'm sorry i just wanted to ask it in the right channel
rain snow
i need help with !chatstats, it doesnt work for a channel called Pokemon Legenden, he changed name some months ago
scarlet tiger
@rain snow pls exactly channel name
rain snow
pokemonlegenden
scarlet tiger
martinigutter to pokemonlegenden?
rain snow
yes 🙂
scarlet tiger
Asked internally to fix your chat stats.
Please be patient, It is weekend. 😉
rain snow
Thank you 😄
idle solar
Hello, for some reason bttv emotes are not working in kappa
signal ridge
I looked at the resub for paid and prime and was wondering if the alerts are still broken? As in - do they still have to manually be shared or will the notification auto-populate
round brambleBOT
@signal ridge Twitch prime (new and resub) and paid subscriptions (resub only) must be shared in chat manually by the person subscribing in order for the subscription information to be sent to StreamElements. For twitch prime, the user needs to have sharing enabled on https://www.twitch.tv/settings/prime. For paid subs, if the share box doesn't show up immediately it will when they refresh the page. https://i.imgur.com/VNJN0Uv.gif https://i.imgur.com/2297EA7.png
wicked pivot
Hey peeps the names kannibal how is the day
signal ridge
Will it show up in the activity feed? Because it didn't even show up there
idle solar
Bttv emotes not working, they work in chat but not kappa across the scene. Help
idle solar
Thank you for the response @wary halo
mental ledge
hello, just joined today and I was wondering "how to log out of ground control" since I'm logged in to my girl's account and I want to log in to mine. So I deleted the app and then reinstalled it but I'm still signed in to my girl's account. I kept looking for that logout button but it's nonexistent. I really need someone to tell me how, please guide me. 🙂
aight figured it out! thanks anyway 😄
lavish sail
Hi, I am attempting to edit my overlay for twitch. I am trying to edit the cheer alert however it does not update once I hit save. All other alerts update when I press save just not the cheer alerts.
thin rover
how can i import overlays from other channels ??
little oak
@thin rover this may help you when importing https://www.youtube.com/watch?v=886i0iTjLwE
cinder olive
I name changed on twitch & need to get my twitch stats moved over to my new account
lavish sail
Hi, I am attempting to edit my overlay for twitch. I am trying to edit the cheer alert however it does not update once I hit save. All other alerts update when I press save just not the cheer alerts.
little oak
have you tried to log out and log bacc in to see if the alerts were over written to see if they updated @lavish sail usually i launch then open into new tab then test the alerts with the demo to see if it updated
lavish sail
ill check
strange meadow
my holiday widgets are showing up transparent... not sure if i am missing something here.
lavish sail
@little oak It's still not updating 😦
little oak
@strange meadow inside your widget, there is a slider called Opacity make sure its set at 100% so that it wont show as transparent
@lavish sail oh noooo... you may have a bug
strange meadow
it is already that. it is oddly just the green doing it. already checked my xsplit settings
nevermind, found a setting i missed
my bad
little oak
sweet
@lavish sail are you changing a sound or a custom cheers or is it a variation not updating?
surreal finch
Anyone know if you can rename the chat bot?
little oak
yes
when changing streamelements to a custom name make sure when you get that Auth token for the new name make sure you are signed into the bot name account @surreal finch
on the ground control app
surreal finch
@little oak my ground control doesn't have the custom bot name section
lavish sail
I'm changing the image and the sound and they both aren't updating
little oak
@surreal finch a staff will have to reset that cause mine disappeared from it as well and they had to reset the settings within it
surreal finch
@little oak Never mind. The section shows up in the OBS.live feed but not ground control. All is good now, thanks for the help! 😄
little oak
sweet 
You're welcome
@lavish sail after uploadin/hitting the submit button and it still wont update after?
🤔 may have encountered a bug
little oak
ah crap the one question that slipped... is it in obs.live or site but i always assume its site lol i need a banner that warns me an says is it obs or the site you big dummy
round brambleBOT
@lavish sail To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
little oak
yeah i forgot to ask that question when i was trying to help oof...
dry hare
All good. Appreciate the assistance
dry hare
@lavish sail go to the main dashboard page and click log out
Sign back in
See if it works
little oak
everything updates cept their cheers alert
lavish sail
Is there anyway in the world i can fix this bug?
lament blade
on the stream elements mediashare link is there any way for me to play the song without sharing to stream first. It gets really annoying having to tab out just so the song can play
indigo stirrup
Er, So I'm using @somber gazelle spotify integration, and it's just giving me this error : Error: Request failed with status code 429
Any idea?
indigo stirrup
Aye, hm. is there no way to use a url fetch like nightbot uses? Since they used a lastfm integration that works seamlessly
somber gazelle
Nope, you could just use nightbot for it
indigo stirrup
Welp, I'll try that. Thank you
compact gust
is there a way to copy all chat commands from my channel to a channel that I have full control of?
or do i need to redo all of them?
rain tusk
hey im having a problem with my streamelements getting the info from twitch allowing it to get any notifications and so then the alerts wont pop up and I am stumped
wanton flicker
Hey im having a problem of my chat not showing up
severe hollow
i also am having a problem with my chat. i keep setting it to transparent on the editor but it always shows up as a dark grey
lament blade
is there a way to set an alert duration to infinite?
fresh linden
round brambleBOT
@fresh linden Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
arctic harbor
Hi guys,
I would like to start a Charity stream and do i have a collection page that i can see how much ppl are putting into this and like with some alerts maybe?
like live in my stream, i have a goal on like $600 goal and want to setup a meter in my stream on this.
or do SE have like an Donation goal meter that u can put up, so you can add amount into a meter that are showing on stream?
winter cradle
@arctic harbor There is a tipping goal widget, as well as goals for services like Tiltify and Extra Life. There is also a possibility to create a widget to update manually.
arctic harbor
ok thnx, will check that one out!
arctic harbor
how do i put in a link so it will be visible on stream in SE? I have found a way to add donations manually now but what do i use as an overlay? @winter cradle
winter cradle
I'm not sure I understand the question
arctic harbor
i have found a meter on external page (tipeeestream) that one i can add the donation each one do, but how can i show this meter on my stream (progressbar)
ooh nvm, its early for me 😛
i can just add it to OBS ofc 😛
winter cradle
That's a different service than StreamElements.
We do have the same tipping features and goals (progress bar) for the overlay.
grand kite
hiya! is this right tab for Groundcontrol issues?
arctic harbor
then it will use my paypal settings right?
can i talk to you @winter cradle in voice maybe?
scarlet tiger
@grand kite hi :) yes, please explain your problem
winter cradle
I'm sorry, we can't use voice for support.
arctic harbor
aah ok, no worries
grand kite
@scarlet tiger it just wont open i have no idea whats gone wrong, i've had it before and it worked fine.
scarlet tiger
@grand kite tried reinstall GC?
grand kite
yrup multiple times and ive tried to run as admin too
i see it pop up when i ctrl task manager
but the program wont run
winter cradle
I'll check with devs, @grand kite
grand kite
tysm
spiral mesa
Is there a way to share a link of your stream with the title of that particular stream showing vs just your a link to your general twitch? Like if I title my stream “Goofing off” can I link that specific streak instance where the thumbnail would have the title showing?
spiral mesa
I see. More so a live stream
spiral mesa
Ok yeah I wondered. Thanks
ionic kelp
@lament blade As long as you have the option setup in the alertbox for an overlay yes.
scarlet tiger
And
round brambleBOT
@lament blade To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
lament blade
ive added the chatbot but its not doing anything in my chat
lament blade
already did
scarlet tiger
What's your username?
lament blade
ive added them
round brambleBOT
@lament blade Please connect your streaming account (Twitch, YouTube, or Facebook) with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w
agile canopy
A while ago I was able to trigger a command with another command. I've always used it to automatically give viewers loyalty points (see screenshot).
I know it doesn't work anymore, but is there a chance that you will reactivate it? It was always a lot of fun for my chat and we miss it!
lament blade
okay ive one that
ive linked discord and twitch
im watching the initial start vid but i dont have OBS where can i get it?
scarlet tiger
@agile canopy Bot cannot respond to itself
agile canopy
@scarlet tiger Yes, I know, but it worked once. Why was that deactivated?
zenith stag
@dry hare i logged out and back in and my sub count is now correctly at 3 in the widget. however, now my follower count is correct on the widget, but incorrect on my dashboard.
wispy yarrow
Why my ping is warping from 44 to 55, i want it stability, i have 55download and 5,5upload speed... and running 720p 30fps bitrate 1800, low latency mode on
lament blade
hello
is there a way to give a mod access to only the media requests section on streamelements?
scarlet tiger
No, only 4 levels
round brambleBOT
@lament blade
Chat/Bot Levels
100 - Viewer
250 - Subscriber (Twitch subscribers automatically placed at this level)
300 - Regular
400 - VIP (Twitch VIP automatically placed at this level)
500 - Moderator (Twitch chat moderators automatically placed at this level)
1000 - Super Moderator
1500 - Broadcaster
Dashboard Manager Levels
Bot Supervisor
Editor
Full Access
Owner
https://i.imgur.com/s61Liry.png
@wispy yarrow Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
@wispy yarrow 1) Restart OBS
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Copy the URL and paste the link here.
(Note: If you do not see an obsproject.com URL, you will need to update OBS Studio to version 22+)
wispy yarrow
sweet socket
I just saw the log is empty but that you only have 5 upload speed, correct?
5 mb upload is not enough
sweet socket
Download doesn’t matter for streaming
You could try to lower your bitrate but for a better streaming experience I recommend you upgrade your internet
sweet socket
No worries, sorry we couldn’t help!
agile canopy
bump ;)
pearl flint
@agile canopy Most likely not, because that could easily be abused to cause immense spam and lag to the bot.
agile canopy
Okay, thanks @pearl flint. Maybe I can get it working with other bots. I'll take a look around...
Thank you very much and have a nice Sunday and happy holidays! :)
pearl flint
Happy holidays 
lament blade
720p30 / 60 depending on your cpu
spare talon
heyy so im trying to switch over from streamlabs to streamelements. im wondering if i can export my overlay from S.L over to S.E instead of doing everything by hand again ?
sweet socket
Depends, is it a personal overlay or one of the licensed StreamLabs one?
spare talon
personal
sweet socket
Then it should be possible to do within the Obs application, let me ask where it was exactly 😁
wary halo
it could very well be that the files are too big
the import fail usually means one of 2 things: files too big, or SL assets
spare talon
ahh ok thanks
hallow vault
Hello, I'm looking at using the Contests feature in Loyalty to handle betting on events in-game during a stream.
When the contest is open, the betting options are not shown. I'm expecting something like: 0 - Person a, 1 - Person b, 2 - Person c, and so forth.
Is there a better option to handle in chat betting?
knotty rain
Hello, how to make command works only if user write emote after command?
scarlet tiger
@knotty rain which command?
knotty rain
Custom command "!art (some emote with FFZ and BTTV included)". I make a command with using pastebin, but if user write Non-emote-word it works with some errors. And i need to trigger command only on emotes
twin sentinel
@hallow vault When you start a contest, the options are shown in chat how to participate. You can also use the command !contest to see the options for the contet which is running at this time,
hallow vault
okay, thank you 🙂
Actually !contest just gives a repeat of what is said when the contest starts. I'm looking for something that will print the betting options to the chat.
twin sentinel
The options to enter are shown above. You can also direct to your profile page of StreamElements, where the active contest is also shown.
hallow vault
There's nothing to differentiate what it means to bet for #4 or #7... looking for descriptions of those options to be printed to chat instead of directing folks to a page outside the stream.
I've seen this functionality with other bots but really I want to keep everything here.
round brambleBOT
@hallow vault Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
hallow vault
Appreciate the responses. Thanks. 👍
an FYI for everyone else that is stumped here (or those attempting to provide support), there is a Contest Widget that you can add to your overlay to show betting options.
lament blade
I'm streamed, someone gave me follow and did not appear, can you help me? Continuing with this error I have to go back to the previous service.
lament blade
yes
wary halo
when you test the alert, does it also show up in OBS?
toxic heart
hello! I tried the streamelements store for the 1st time for some sound effects redeeming them with loyalty points through the chat and through the extension, it works through the streamelements extension but it doesnt work through the chat and from what I checked the command seems right :/
dry hare
@toxic heart make sure you have the redeem module enabled under the bot section of your dashboard and also ensure the command is enabled in chat commands
toxic heart
@dry hare thank you it was the chat commands!redeem was disabled 😇
dry hare
👍
bronze stirrup
I'm curious, is there a quick and easy way to enable and disable song request?
I don't want it to be turned on all the time, but sometimes it would be nice if my viewers could request songs to be added to the queue...
scarlet tiger
@bronze stirrup Just leave the queue empty. When someone adds a song, they should start playing.
bronze stirrup
But that's the thing... people can always randomly add stuff, and then it would start playing. I think if I announce it, some of my regulars will for sure randomly add songs even when I don't want to. So being able to enable/disable it would be great.
bronze stirrup
Yes I do!
wary halo
StreamElements OBS.Live plugin
go to your SD program, click on: More Actions in the bottom right and look for the plugin
elder sorrel
wary halo
yes 🙂
bronze stirrup
Since I know I can just disable all the songrequest commands everytime I don't want to use it. But being able to toggle it on or off would be more convenient 
Cool, thanks, I'll try that haha
wary halo
bronze stirrup
So I can just have the commands all enabled, but this thing will enable/disable the actual media request?
bronze stirrup
Oh wait yeah I see how it works now in OBS.Live
Nice, that is actually pretty neat!
wary halo
StreamElements, It's Better
scarlet tiger
Than?
wary halo
everything
scarlet tiger
For example:
StreamElements, It's better than StreamElements
wary halo
but that is not the slogan
smoky hemlock
If I delete a quote will the number be reused now? I know awhile back the number wouldnt be recycled
scarlet tiger
@smoky hemlock I think you can to delete the quote number and re add it
smoky hemlock
right but it used to be if I had 10 quotes, but I needed to redo quote 4. I delete quote 4 and re-add it, instead of it being re-added as quote 4 it would now be quote 11
I have several quotes (consecutive) that need to be adjusted, but I dont want a huge section of "There is no quote 4,5,6,7,8 etc"
compact gust
is there a way to copy all chat commands from my channel to a channel that I have full control of?
or do i need to redo all of them?
scarlet tiger
Unfortunately no 
compact gust
okay. thank you
lament blade
i need some help
im trying to switch to stream with Twitch
I logged in with mixer when i used stream elements but
round brambleBOT
@lament blade Streamelements on top of OBS -> Logout -> login
remote wigeon
Does anyone remember how to duplicate widgets over to other overlays?
round brambleBOT
To duplicate a layer on an overlay select the layer that you want to duplicate in the layers drawer (bottom left of the editor) and then select the duplicate button with the red asterisk right above the layers panel. You can duplicate a layer to the same overlay or to other overlays.
scarlet tiger
@remote wigeon^
remote wigeon
Legit, the option wasn't showing when I clicked the layer at first.
It was grayed out.
But it's working after restarting my browser.
Thank you.
scarlet tiger
Resolved? @remote wigeon
molten glen
How do you add the chat box to a stream every time i try it tells me to log in to twitch
strong kernel
You add a "Stream chat" widget in the overlay editor.
molten glen
Aww ok sweet thank you
lament blade
Follow alert continues without appearing.
https://prnt.sc/qef60g
lavish hound
how many variations can an alert have in setup?
strong kernel
Quite a few, but too many could cause the overlay to be too large and not save.
lavish hound
hmmm does that depend on how complicated the alert is?
strong kernel
Yes. Mostly happens with Nerd or Die packages.
lavish hound
can i run my idea through you in dm @strong kernel ?
and you let me know if you think its doable
strong kernel
Please keep all communication in public channels. Thank you.
lavish hound
okay no worries
so i am designing a tarot deck and intend to use the individual cards in an alert, there are 78 different cards with a total of 156 different variations that they can come up in a single card spread
doable?
strong kernel
😶
strong kernel
I mean... possibly... but... you'll have to... set each and every one up... one at a time...
lavish hound
LOL if its doable it is worth the time spent
strong kernel
I can't guarantee that many variations will be possible, but you can try?
lavish hound
so doing it all in 1 alert might not be possible, is there a way around it by setting up separate alert boxes and doing like half or quarter in each one and work around it that way?
i know it would probably take about 3 hours to set it all up
if it CAN be done
but if it cant then it does end up being a waste
strong kernel
Honestly I'm still sitting here all 
at the thought.
lavish hound
the thought of setting all of those up?
strong kernel
Yes.
dry hare
I read that and my head exploded
strong kernel
The problem with having it in multiple overlays is if you're just making them all possible variations that are picked randomly, then you'll just have however many alertboxes going off at the same time as you have overlays.
lavish hound
no no no @dry hare the grand total is 156
lavish hound
because there are 78 cards, and it can be either upside down or right side up
lavish hound
2 possibilities for each card
dry hare
So two for each
lavish hound
so 156 alert variations total
dry hare
You’re gonna need 9-1-1 in a minute
upper jolt
Any wonder how long the Merch beta is available after being accepted to begin customization?
dry hare
Ok
lavish hound
now if we were doing a 3 card spread it would be 474,552 possibilities
but im not THAT crazy
dry hare
So walk me through your variation logic
wary halo
@upper jolt did you get the email you were accepted in the beta?
upper jolt
Yes @wary halo
dry hare
Do you want it to pick a random tarot card from a list?
lavish hound
yes
dry hare
and then one of the two possible variations of the card?
lavish hound
yes
dry hare
@strong kernel would that simply be uploading the png files for each variation and then creating 156 variations of the alert and having it pick one randomly?
for subs?
strong kernel
Essentially, yes.
dry hare
follows?
you could do x number for follows, x number for subs, x number for bits to break it down a bit
lavish hound
most likely would be for follows donos or subs
dry hare
52 variations for follows/tips/subs
that would be manageable
unless you wanted to do all 156 for each
at least then you can simply re-use the uploaded assets and it won't be too bad
lavish hound
no no, i would pick one and do them for just that one
dry hare
right
lavish hound
to add more variation LOL
lavish hound
yes
lavish hound
found that but wanted to find out how many variations can be done
dry hare
well when you hit a limit, let us know 😉
dry hare
I don't think anyone has ever tested the limit
lavish hound
i reached 160 variations inset
and it is letting me keep going
so now we know lol
strong kernel
Have you tried saving?
lavish hound
saved
strong kernel
Well okay then.
lavish hound
we know the number will keep going on
whether or not there is space enough to put the actual alert in is a different story
dry hare
should be
dry hare
You have 1TB of storage for images/videos/sounds
dry hare
so it's pretty much make small-size PNG files and upload them all and add them
lavish hound
enough to do the animations myself
lavish hound
will do thank you
now i need to go and delete all of those brb
yeah that was gonna take too long, deleted the whole overlay, good thing it was brand new with nothing in it yet
thank you for your help though everyone
ill let it be known when it is done and if the full thing worked
wary halo
old shuttle
I recently changed my twitch username for like the 3rd time and this time, my stream elements isn’t working. I’ve tried remodding stream elements and everything. Emailed stream elements and they told me to do what I already have done and then gave me a link to discord for more help 🙂
round brambleBOT
@old shuttle If you changed your name on Twitch please follow these steps:
🔹 Visit https://streamelements.com/logout and then log in again with by connecting with Twitch.
🔹 On the right side of the dashboard page that opens, select "Join" under bot settings. If it says "Part" select that and then select "Join" to send the bot to the chat. Don't forget to mod the bot by typing /mod streamelements in your channel if you have not already.
🔹 Post your new name here so that we can update your channel's chatstats tracking (must be done by staff).
lament blade
hello I wanted to ask for help please because I start stream on twitch and this is always bugging and I already changed the settings
strong kernel
"Bugging" is a little vague. Please describe the behavior in as much detail as you can.
lament blade
I start stream and the stream gets a lot to crash and the game crashes all
it's better?
wary halo
not really, what is your setup? what programs are you using?
lament blade
I already changed the settings to stop without locking but I don't use the streamelements and still
wary halo
we can't just guess what's wrong 😉
lament blade
:/
spiral mesa
in your opinion, what are necessary extensions for your twitch page and why?
anyone ^
wary halo
@spiral mesa no extension is necessary, but you could start with the StreamElements one
maybe the Twitch Prime reminder from twitch itself?
lament blade
?
wary halo
that was not for you
lament blade
ah ok
round brambleBOT
@lament blade Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
lament blade
this?
wary halo
can you send the link and not the file please? 😉
lament blade
yes 1 min
wary halo
no problem
lament blade
this?
old shuttle
Alright so I paired and remodded stream elements so here's my new username for staff to work on @ dontmakecry
lament blade
y
wary halo
there is the report from the log
you can click the green links there for more information about those problems
lament blade
thx ❤️
tender basin
Is the account deleted immediately after entering the data?
zenith stag
so im trying to create a chat widget, but nothing is coming up when i send chat messages to my twitch channel. am i missing something? dont i just have to create the widget and im done? (after adding it to the scene of course)
strong kernel
@zenith stag Type in your chat please.
wary halo
tender basin
How long does it takes? 😉 @strong kernel
strong kernel
@tender basin There is no set time it takes. It's done when the devs get to it. Why the rush?
round brambleBOT
@zenith stag To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
tender basin
Because I want to link the Twitch-Account that is connected to this StreamElements-Account with my other Elements-Account @strong kernel
strong kernel
You don't need to delete anything for that.
round brambleBOT
@tender basin Account Merging - Please note:
- Merging accounts only allows faster ways to switch between accounts
- Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
- Merging accounts allows duplicating/sharing overlays between the accounts
tender basin
@strong kernel And how does it work?
strong kernel
If you understand the limitations and would like to proceed, please send me the JWT tokens for both accounts, clearly labeling which is for which.
!jwt
round brambleBOT
You can find your JWT token on your account channels page ("Show Secrets" to reveal the token): https://streamelements.com/dashboard/account/channels
READ ME:
This is a private security token. Do NOT share this token here or other public places, only with a StreamElements staff member in private.
prisma grove
Just got graphics fresh off the press from the Twitch Artist, but can't change picture - what are the limitations for tip notifications?
strong kernel
What do you mean you can't change picture? The change image button is right there.
strong kernel
@tender basin Your channels have been merged.
strong kernel
Are you using Chrome?
strong kernel
Try Chrome.
prisma grove
-_-
tender basin
@strong kernel Thank you! Have a good one 💚
lunar wren
Has anyone had any luck with this? I cannot get to any advanced settings to enable the the command they use as an example !gg $(redeem gg) https://streamelements.helprace.com/i635-add-sound-triggered-by-viewers
alpine surge
rando question, are BTTV emotes not working for kappagen?
SOME work, but the animated ones arent working anymore
prisma grove
@strong kernel Next steps?
dry hare
What are you attempting to do @prisma grove
strong kernel
It's a video. Click set video, not change image.
prisma grove
Thank you.
clever scaffold
Anyone else having issues with their host alerts not going off?
The event itself is also not appearing in my activity feed, I'm assuming that's the problem
round brambleBOT
@clever scaffold Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:
- All hosts coming from an online channel with at least 1+ viewer
- Auto host events with at least 1 viewer - only from a channel that just went offline
Note: If you see "X channel has hosted you" with no viewers on the back, that is considered an offline host or a host with 0 viewers, we do not show these.
wary halo
@alpine surge no the animated ones are not working at the moment and it is a know issue
don't know of an ETA on a fix
charred rover
strong kernel
@lament blade Your webhooks have already been reset. Past follows will not suddenly appear. Future follows will be fine.
uncut meteor
hey
How do i add overlays in streamelements? Because i used streamlabs before and i do not find how to
dry hare
lol whoops
round brambleBOT
@uncut meteor To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
wary halo
strong kernel
😒
wary halo
overkill
dry hare
shh
prisma grove
valid vapor
round brambleBOT
@valid vapor Please contact us via email for support with SE.Pay. You can use our contact form here: https://streamelements.com/contact Thank you
alpine surge
@wary halo THANK YOU ❤️
zenith plume
Hi Hi quick question. Was using nightbot but switched to streamelements. Curious if there's a way for me to @ someone and the command will post the name without an @
strong kernel
The ${user} variable will do that if they've spoken in chat.
zenith plume
You are a life saver ❤️ love you so much ❤️
prisma grove
Is there any way to make a host / raid / tip notification video twice the size from the alert box or SE settings?
strong kernel
Resize the widget.
prisma grove
Ok cool thanks, I'm probably looking at the wrong solution - the previous artist's graphics were twice the size :p
smoky turtle
is there a command to give everyone in chat currency?
dry hare
!addpoints
smoky turtle
that does everyone? or just one user?
dry hare
I believe it’s !addpoints 100 all
strong kernel
Wrong way.
dry hare
Could be !addpoints all 100
smoky turtle
ah
strong kernel
That one.
smoky turtle
does the bot output a response? or is it silent
dry hare
Is it possible to add the syntax to the !addpoints command description?
Should output a response
smoky turtle
ok ya. i changed the name from points to bucks. it works thank you!
lunar wren
Has anyone had any luck with this? I cannot find any advanced settings as seen in this blog in order to enable the the command they use as an example !gg $(redeem gg) https://streamelements.helprace.com/i635-add-sound-triggered-by-viewers
strong kernel
Make a store item
Create a custom command for that store item
Make its response ${redeem storeitemname}
hollow horizon
hoping someone can help me.. so i am doing a charity stream for st jude and setup tiltify on my stream and put the alert box.. someone donatted throguh the link and it did not activate the alert box or show in my activity feed ??
tight frost
Hi there, when i import a video into an alert box it resizes the video to fit the alert box area; however, when i import an image it does not resize... is there a way to have an image fit or stretch to the alert box area like a video?
hollow horizon
?
strong kernel
@hollow horizon You didn't select your campaign in the alertbox.
autumn garnet
hello could i get some help on how to use kappagen for emotes to explode on screen for twitch?
strong kernel
@autumn garnet https://www.youtube.com/watch?v=Mlz3pj_gkBM
hollow lily
Hello, I seem to have a problem when streaming (Rocket League) when I go into freeplay before I stream its fine and I dont feel any kind of lag or 'unsmoothness' when I play. but as soon as I press start streaming it feels all foreign and not smooth at all, any help would be great thanks.
strong kernel
@tight frost Image size is directly tied to widget size. Bigger widget, bigger image.
round brambleBOT
@hollow lily Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
hollow lily
do I send this to the bot? @strong kernel
tight frost
@strong kernel thank you for replying, i am struggling to replicate this. can i manually change the widget size?
round brambleBOT
I'm a bot, only here to send helpful messages because the helpers are lazy.
strong kernel
It's not an AI. It doesn't do anything itself.
tight frost
autumn garnet
thank you for some reason i still cant find the kappagen in the widgets section of streamelements @strong kernel
near turtle
Hi there, how do I add the current game I'm streaming to the !quote chatbot command?
strong kernel
@autumn garnet
tight frost
thank you @strong kernel
hollow lily
@strong kernel Im still confused lol, where do i paste the log file url?
round brambleBOT
@hollow lily For the best OBS support, please join their Official Discord @ discord.gg/obsproject
strong kernel
This is not the overlay editor.
This is the community-created widgets section of the Themes gallery.
You need to edit your overlay.
autumn garnet
Ah ok I see
void jay
ok im using streamlabs cloudbot for the loyalty system, and i turned it on in streamelements tonight just to check out the feature after downloading it. now i have shut off loyalty in streamelements, deleted the entire account, removed the program from my pc, and removed the connection via twitch. but when it do ! points in my chat, streamelements points counter pops u
how do you disable it?
autumn garnet
after creating the overlay is there a way to test that its working?
strong kernel
@void jay Log in to the site and click the Part Channel button. Deletion isn't instant. It sends a request for manual deletion.
void jay
@strong kernel should i go to my email then?
strong kernel
No. Log in to the site and click the Part Channel button.
void jay
where is that at ? i was all over the site looking for it
strong kernel
Forget it. Type !bot remove in your chat. That'll probably be faster at this point.
void jay
the bot setting is and always has been to join channel
strong kernel
What channel are you referring to? What username?
void jay
hemi626 [Unranked] - Hours: 0.00 - Points: 0
strong kernel
No. What Twitch channel are you using the command in?
I don't need to know what the bot is saying.
void jay
hemi626. my channel
void jay
no streamlabs is this one
near turtle
Is it possible to change the syntax of the !quote command to add the name of the game I'm streaming?
void jay
Streamlabs: < @hemi626, you have 0 Points.
this one with unranked popped up after i installed stream elements stuff
brazen moon
Hi, is it possible to have a chatcommand so i can tweet from twitch chat ?
strong kernel
@brazen moon That'd require a 3rd party API.
brazen moon
okay
lunar wren
@strong kernel thanks for the info. However, in creating or editing the item command only allows letter, numbers and _. It will not allow the $ or the {}.
strong kernel
You do not edit it in the item. You create a custom command.
lunar wren
Within the response field?
strong kernel
Yes, the response for the custom command should be ${redeem itemname}
Obviously, replacing itemname with the item's name.
hollow horizon
@strong kernel oh I know I did on my live let me check game
@strong kernel thank u forgot to do that in live... will they now show up in activity feed also
normal igloo
I feel stupid for asking probably a simple answer but I genuinely forgot as I haven't used it in a while anyways how does slot machine work in terms of win loss I remember it being based on something like 3 Emotes is + 10% + on top of the % on the settings = the win loss % 
normal igloo
oh 100% on the settings = 100% payout ok then what's the value of the emotes? If you get my meaning of course
lunar wren
@strong kernel so I keep getting cannot create custom command. Does this look right?
strong kernel
You can't create a command with the same name as a command you already have.
normal igloo
^^^
lunar wren
So it's one or the other I guess?
normal igloo
yep
strong kernel
Yes. You cannot have both a text response and a redemption in a single command.
lunar wren
Okay...thanks for the help.
strong kernel
@normal igloo Cube the number of emotes you have in there. If you have 6, for instance, there's 216 combinations, and only 6 winning combinations. So about a 2.7% chance to get a winning combination.
normal igloo
oh so basically the more emotes the more % of a win 
strong kernel
The less % of a win.
normal igloo
oh
strong kernel
8 emotes gives 1.5625% chance.
normal igloo
oh
strong kernel
For the 6 emote example, the percentage slider at 100 means that, given 1000 games, 27 wins will pay for the losses of the remaining 973.
On average, it will break even, if you play long enough.
normal igloo
Oh yes stupid question because you need it least 2 emotes
Ok I think I got it sussed now thx nethyr
lunar wren
@strong kernel still no luck having the sound file play. Do I need to have the redeem widget in the overlay or should it work without?
strong kernel
You must have the widget.
lunar wren
Thanks
radiant dawn
i'm trying to use sweepstakes tab so that live people can't buy
ticket someone from support
zenith widget
Sweestakes tab?
radiant dawn
i'm trying to use the streamelements draw feature it tells live that draw started more personal can't use command! ticket they use more can't buy
draw
zenith widget
what is your username?
radiant dawn
reagente
cinder olive
Was wondering if I could get the chat stats of Nightelvish moved over to LunaBori? https://twitch-tools.rootonline.de/username_changelogs_search.php?q=lunabori Name changed & the stats didnt follow
ionic kelp
@cinder olive Has to be manually done by staff.
ionic kelp
Oh. Misread it.
zenith widget
done
cinder olive
ionic kelp
What I get for working and reading discord >.<
valid cedar
Is there a feature of redeeming random item from the store?
zenith widget
Unfortunately, no
round brambleBOT
@valid cedar Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.
cinder olive
Could turn it into a command though 🤔
zenith widget
you with ${random.pick ${redeem item}, ${redeem item2}}?
try it, but i suspect it might not work.
cinder olive
${random.pick 'This item' 'Or this one' 'Maybe this one'} could also be used to provide a randomized they could optionally purchase afterwards if the above doesnt
ashen sparrow
Is it possible to deactivate chat notifications for sound redemptions? It spams the chat if people want to use sounds. 😦
zenith widget
Its a planned thing - no ETA on when
ashen sparrow
Oh, that's nice. Thanks!
lament blade
Hey, ive been trying to download Obs Live for the past 10 minutes and it wont download.
zenith widget
Download from where?
lament blade
zenith widget
Do you have an extensions that might block the download or an anti-virus/malware on?
lament blade
Nope
zenith widget
Try from here: https://www.obs.live/
lament blade
Okay, Thank you!
sullen hamlet
yo @zenith widget how do i play 1 alert for 5 gifted subs ?
dry hare
Create a variation for your sub alert
zenith widget
There is a variation for that.
sullen hamlet
is their a way i can use these animations ?
its auto added when u create a new alert box
but i dont want to have to add new variations etc
i just want to change the video file of my current alerts
zenith widget
I don't understand the issue here.
You want to use the default animations, but don't want to make a new variation?
sullen hamlet
just a question no issue , where do i get these animations from
i assume they are on se somewhere
zenith widget
which ones do you want?
sullen hamlet
might as well yoink all of them might be able to find a use for them
zenith widget
Then remake the alert widget.
sullen hamlet
no i dont want to do that. I just want to change the video file of my current alerts to the buttons
they each have different variations and i cant be bothere going through , changing the sounds , adding the alerts, changing the text, moving positions etc
so much simpler to change the video file
thats why im asking where i can find the file
just the file thats all i want, where can i get it
sullen hamlet
cheers
cold wadi
Hey can anyone walk me through ho I would put a background for my stream labels so they aren’t just out in the open??
zenith widget
2 ways
- image/media source in OBS
- image widget in the overlay editor -> make sure its bellow the label sources.
cold wadi
Okay now when you say image widget will I be able to adjust the opacity
Like make it transparent?
zenith widget
Via the overlay editor - no
cold wadi
Okay thank you so much fastest response team ever!!!!!!!!
zenith widget
lethal scroll
Good Morning, I am new to streaming and a friend recommended the StreamElements bot so I have added it and I am look at my dashboard/account and went to see the commands etc on the bot section at the bottom but It onyl seems to load indefinitely, is there something else I must do? Thank you for any help 🙂
zenith widget
What is your username?
lethal scroll
BlueLance
I imported commands from Nightbot and I don't know if that is maybe the reason?
lethal scroll
CTRL + SHIFT + R Doesnt seem to do anything, I am using edge I have tried a hard refresh with CTRL + F5
zenith widget
I would suggest to use something different then Edge
lethal scroll
I assume that it doesnt liek edge then XD I will download another browser and try it on that 🙂
little oak
Chrome seems to work best
zenith widget
Edge doesn't have some functions as Chrome and Firefox and Opera have
lethal scroll
I checked on my computer and it works fine on Chrome 🙂 Thank you for the help guys and gals!
fervent osprey
I have made my own alerts, but don't know how to set up everything properly in Streamelements with CSS coding. Can somebody help me with the CSS?
zenith widget
You can start here: https://github.com/StreamElements/widgets/blob/master/CustomCode.md
but note that alert variations can handle the conditions of the alert types.
Example: resub events can be handled via the condition of the variation, you just need to code your image and animations, etc.
But most of the time the options we provide to edit the alert animations, etc, can be more easier then just coding the CSS
fervent osprey
OK
opal lotus
Hey
tight harness
carmine knot
if I have fonts installed on my PC with permission to commercially use, can I somehow use those in a streamelements overlay by uploading them somewhere somehow?
tight harness
!fonts
round brambleBOT
Google Fonts
More than 900 google fonts are supported at this time. You can preview them here: https://fonts.google.com/
Custom Fonts
Steps:
- Install the font on the streaming PC or choose a pre-installed windows font.
- In the overlay widget settings, select Text Settings
- Enable Custom Font
- Type the name of the font as it appears in the windows font directory (This is usually
C:\Windows\Fonts)
Note: After installing fonts, the browser and OBS must be restarted for the font to appear.
meager epoch
so i reinstalled windows and connected with wrong account to streamelements, now my twitch and youtube are two different accounts on streamelements, is there any way to remove twich one so i could connect it on the youtube account???
becouse when i try to connect my twitch to youtube strem elements account it says that it is in use already....
round brambleBOT
@meager epoch Account Merging - Please note:
- Merging accounts only allows faster ways to switch between accounts
- Merging accounts does not allow data sharing between accounts - different streaming platforms, different type of events
- Merging accounts allows duplicating/sharing overlays between the accounts
slim dock
My bot in my channel seems to be completely gone, is their any server issues? commands and all functions to do with bot stopped working
scarlet tiger
@slim dock
Go to the dashboard -> right side -> part channel -> join channel (https://streamelements.com/dashboard)
meager epoch
so i just removed my twitch account on streamelements and connected to youtube one
lament blade
how do i make the activity feed and stream info dark mode?
uneven surge
how can I tranfer my Money from G2A pay on my paypal or Bank acc? have anyone an Idea? I can not find them :/
round brambleBOT
@hazy quest Please follow our community rules:
- No advertisement or stream promotion
- Respect ALL server members
- No NSFW/NSFL
Thank you
twin sentinel
lavish estuary
how do i add labels to the streram elements , new tip , recent follower , recent sub , and top cheer
scarlet tiger
@lavish estuary create new overlay in https://streamelements.com/dashboard/overlays and add your selected widgets.
and
round brambleBOT
@lavish estuary To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4
twilit talon
hello guys, i could need some help
can you setup that if someone gifts me 10 subs, it just shows that someone gifted 10 subs instead of 10 alerts?
finite raven
@twilit talon sub alerts have variations with community gifts, if that's turned on it should do 1 alert 
finite raven
yes
finite raven
you too 😄
idle orchid
Hi, does anyone know why bttv emotes no longer work with kappagen?
Thanks in advance 😄
wary halo
it's being looked at by the devs, no ETA on a fix
idle orchid
Thank you!
weak delta
Is there anyway to get rid of this or move it? I want to put stuff in that corner but this menu keeps messing it up.
I am working on the channel, PINKTOE.
strong kernel
No, it can't be moved or hidden at this time.
cedar lynx
should be able to manually set the top/left pixel settings from the Layer menu though 🙂
weak delta
The "Add Text" keeps randomly disappearing in the overlay editor but shows on OBS. The actual text, I mean.
Or I have it set to scrolling text and it will not scroll randomly.
lament blade
how to kick the bot out of my channel ?
strong kernel
You can part the bot from your chat with the Part Channel button in your StreamElements dashboard.
violet gate
is there a variable available to do something like list the next 5 songs in the queue? (without having to go to the external web browser)
violet gate
ok thanks!
lament blade
hello. is there anyway I can combine !sr and !give commands? so a user can request a song and give a mod points so a mod can look at the song and decide to let it play?
open olive
Any subathon plugins for streamelements available?
strong kernel
@open olive Look in the Widgets section of the Themes gallery in your account on the site.
@lament blade No, but you can set media request to manual queue moderation, much cleaner way to accomplish that. 😛
@lament blade You'll need to provide your moderator(s) bot supervisor access to your account from here: https://streamelements.com/dashboard/account/channels
open olive
@strong kernel STREAM MARATHON TIMER is the one then, it seems? it doesn't replace current overlay, right?
strong kernel
There is no "current overlay," so there's never any danger of something being replaced. No, it creates a new overlay, which you can then edit to copy the widget itself over to whichever overlay you want.
tribal bramble
Are you getting any reports of streamelements overlays not loading for anyone?
strong kernel
Not at this time.
strong kernel
It sounds like something is blocking the connection to our site. Check antivirus/firewall/etc.
tribal bramble
doesnt load from my cellphone on wifi either. I am guessing it is a comcast issue but all other sites load for me
i can get to support.streamelements.com but not the dashboard
strong kernel
Different webhost.
strong kernel
Same thing as the guy above. It sounds like something is blocking the connection to our site. Check antivirus/firewall/etc.
strong kernel
Add the program manually to your firewall's exceptions list.
wind flume
still nothing
sour merlin
is there a way to edit the name of a giveaway after you've already started it?
misty urchin
Hey guys my overlay and activity feed are not working. Worked fine the passed few months. its just strange?
tribal bramble
Its not a local PC issue it must be a comcast issue
strong kernel
@sour merlin Once a Giveaway is started, it cannot be edited.
@misty urchin What about your overlay is not working?
quiet heron
Good night to you, ladies and gents. Could you please tell me exactly I can change my twitch bot name if I have installed SE obs?
strong kernel
There is no SE OBS. OBS.Live is a plugin for OBS Studio, not its own software.
For bot rename instructions, look in pinned messages in #helpdesk-selive
misty urchin
Cam overlay and alerts. My activity feed is just loading then going to a white screen
I cant load streamelements.com so im thinking its a website thing
strong kernel
We've received a few reports already from Comcast users that it's not loading. Have you added exceptions to your firewall/antivirus/etc.?
misty urchin
No i have not
quiet heron
@strong kernel thank you kindly
misty urchin
I am comcast though
lament bobcat
im having an issue with stream elements at the moment and trying to stream its a completely white screen and idk what to do
strong kernel
We've received a few reports already from Comcast users that it's not loading. Have you added exceptions to your firewall/antivirus/etc.?
restive oak
I am currently having trouble with elements at the moment I can not get on the website and my overlays are not showing up when streaming with Streamlabs
No havent add exceptions
lament bobcat
im not on comcast and still have issues with everything im live atm but can only see stream info and go live button
wicked wyvern
I can't even see any of that. I can get into the website or anything at all.
Also nothing is showing in my obs
strong kernel
@tribal bramble @wind flume @misty urchin @lament bobcat @restive oak @wicked wyvern
Please DM me with your general location so I can confirm whether or not it is a regional issue.
tribal bramble
just checked its working again
prisma grove
Do you guys know the solution to this common Twitch login auth problem?
strong kernel
Disable browser extensions, check firewall, it's a local issue.
strong kernel
Whatever you're doing, do it in your own account, not while you're managing someone else's.
cinder olive
Am on my own account
Wasnt actually trying to do anything either - just went to the dashboard via https://streamelements.com/dashboard to access another's panel and its showing up
Goes away if I go to another's dashboard but under my own it's there
strong kernel
Are you on a computer or a phone?
strong kernel
Did you recently try to accept manager access to someone else's account?
cinder olive
How recent?
Been like 8-9 days I believe since the last
It could have been there since then, I dont switch dashboards too often
strong kernel
Make sure you're looking at your own account, clear your cache and cookies and refresh the site.
cinder olive
its there on a 2nd browser that ive never used for SE & in incognito mode
golden trail
Hey I'm trying to do a contest but I can't seem to change the odds, for example I want to say bet on Fighter 1 or Fighter 2, but lets say fighter 1 is a better player if I don't change the odds everyone will bet on player 1 and it won't be fair help!!
strong kernel
There's no option for odds.
golden trail
ok so what do I need to do to make it work
strong kernel
Change the choices in the contest, perhaps? "Can Player 1 win three games before Player 2 wins one?"
No matter what, the winners get the points bet by the losers.
golden trail
nah running a ufc style event ft5 or ft7
strong kernel
So you need to make a bet that is uncertain enough to split the vote.
golden trail
yep
strong kernel
So you'll have to get creative.
golden trail
Is there a way to make my own comands to make it work?
strong kernel
Not with regular custom commands, no. You'd basically have to build an entire API for it.
golden trail
ok how do I do that?
strong kernel
Are you a coder?
golden trail
not yet
strong kernel
Well, then it'd begin with a lot of learning.
golden trail
lets go
strong kernel
Good luck.
golden trail
where do I start
strong kernel
I don't know, I'm not a coder. 😂
golden trail
who can I talk to?
strong kernel
You basically need to build an entire application that not only is capable of automating the betting with odds you're looking for but also interact with our API to use loyalty points.
golden trail
ya'll have tutorials?
strong kernel
Not for that.
golden trail
Do you know what code is used?
strong kernel
Anything in our overlays uses HTML, CSS, and Javascript. What you're looking to do, however, will likely take more than that.
golden trail
hmm ok thanks 🙂
lament blade
i cant find it here
strong kernel
cinder olive
There is no command go to your dashboard and give them access either through permissions or the link @lament blade
Question: Destiny 2 does not allow game capture(fuck bungie) which forces you to use Window Capture - but this causes pixellation at times (see image), was wondering if someone knew a work-around
round brambleBOT
@cinder olive For the best OBS support, please join their Official Discord @ discord.gg/obsproject
zenith steeple
Hi, I have a question about alerts. I'm trying to fit a name and the amount of bits spent in a single alert without making the text too small. I want to keep it this size but I want the text to continue underneath.
At the top left corner, the words are supposed to say name used amount of bits scrap
ionic kelp
@zenith steeple does it crop off in the overlay editor on the site as well?
zenith widget
add <br> where ever you want it to cut off and go to the next line
zenith steeple
so... name used<br> amount of bits scrap
zenith widget
yes
zenith steeple
okay thank you!
@zenith widget For some reason the second line refused to show up
zenith widget
bcs your line height is set to absurd number 
Does this look better? @zenith steeple
🙂
zenith widget
So lower the line height to 1.5 and then click on "advanced" and then place 130 on the top margin
zenith steeple
awesome thanks so much
gleaming cobalt
sooo how do you get the stream settings screen back like where i can change my tittle
sweet socket
Under the StreamElements dock in obs
gleaming cobalt
sweet socket
I have to redownload obs on my work laptop haha gimme a minute
gleaming cobalt
oki
round brambleBOT
@gleaming cobalt If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:
- Make sure you are on the latest and greatest version of OBS.Live
- exit OBS (make sure OBS is not running)
- delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
- start OBS.Live
- Settings -> Stream -> disconnect -> connect
gleaming cobalt
yeah thats not what i ment xd
gleaming cobalt
left
zenith widget
View -> Docks -> stream info
gleaming cobalt
i would 😛
round brambleBOT
@gleaming cobalt If you are not seeing the OBS Twitch integrations and have OBS.Live installed, please follow these steps:
- Make sure you are on the latest and greatest version of OBS.Live
- exit OBS (make sure OBS is not running)
- delete %appdata%\obs-studio\plugin_config\obs-browser\obs_profile_cookies
- start OBS.Live
- Settings -> Stream -> disconnect -> connect
zenith widget
then follow this
gleaming cobalt
thnx
ionic kelp
@zenith widget 99% sure disconnect and reconnect in stream would work before that.
zenith widget
I prefer insuring the person that they get a clean cookie before doing that
zenith widget
as i've seen that 95% of the time, doing that, while having a funky cookie will not restore the docks.
carmine knot
can I make a viewer names queue with StreamElements
spice orchid
Not sure if this is where I need to post this, but my chat stats don't work and I'm wondering if its because I did a name change on Twitch a while back. My old user name was mediclawd_ and my new user name is mediclawd
zenith widget
fixed
open olive
What's the easiest way to do a giveaway with SE, so that every user gets 1 ticket and subs get 2? I tried Giveaway panel, but if I post link it goes into infinite load mode for chat, and they can't buy tickets in chat as well
zenith widget
wdym by infinite load for chat?
zenith widget
What link are you posting?
open olive
well I wanted for them to just go !ticket, but that doesn't work
so I copied Public Page available on giveaway page
open olive
thanks, found that myself as well 😉
lethal scroll
Good afternoon everyone, hope people are excited! I have a question which im not sure where would be best to post or If it is even something this Discord is made for. I play a game and record all the wins/losses/draws with every role currently using Streamelements. Is there a way to put that information on a table and then display it on an overlay on OBS so my viewers will be able to see the performance of each role, and have it update from the chat when a !command is used? Or is that not possible/out if the scope of what can be done?
zenith widget
Idk what game you are referring to, but you can use the bot counter widget and ${count} variable for the commands
to update the scoring on the overlay.
and tell your mods how to use them
lethal scroll
Town of Salem :) I assume the bot widget counter can be found on the streamelements page?
lethal scroll
Thank you :) i will give it a bash and if I have any problems I will drop a message! Have a merry xmas!
calm haven
Can someone possibly help with OBS issues as well? I am using obs.live from the stream elements platform
scarlet tiger
@calm haven what is your problem?
calm haven
When streaming to mixer I never drop frames, but whenever I stream to Twitch I drop a lot of frames. I have tried downscaling to 720p and 30frames.
It is strange, because when I use the auto config wizard it says I should be able to stream at 1080p 60fps no problem.
I have 50Mb upload speed and it is stable with an ethernet connection, so I am unsure of what the problem could be.
Thanks for the quick response btw.
round brambleBOT
@calm haven Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.
scarlet tiger
ornate lichen
Hey folks, the bot is not responding to me. Tried parting and joining the bot, removed and readded the custom bot name and it still didn't respond 😦
calm haven
It looks like updating my network adapters did the trick. Thanks for your help!
ornate lichen
All good now. Reset by redoing the bot and tipping setup 
cedar lynx
lethal scroll
Is it possible to have multiple commands for a single query? For example, !win, !draw and !loss all updating a single command response that would return the appropriate counts? I have been able to get three separate commands to return the counts but I am hoping it can be done in one thing versus 3
cinder olive
Youre wanting all 3 to be based off the same count?
Say the counter is 0, someone types !win and it becomes 1, !draw beomces 2, and !loss becomes 3?
lethal scroll
No, I want it to be if I type !win it would update it to say 1 win, 0 loss, 0 draws, if i type !loss it would add to the loss, and same for the draw
cinder olive
${count "win"} ${count "loss"} ${count "draw"} would work I believe
lethal scroll
I tried to do multiple commands but it doesnt seem to work or it is not comma deliminated
scarlet tiger
@lethal scroll what's your twitch channel?
lethal scroll
BlueLance
This is the response i have which works if i use seperate commands
BlueLance has ${count WSpy} Wins, ${count LSpy} Losses, ${count DSpy} Draws as Spy.
cinder olive
youll use getcount to see the counts
then in the seperate commands youll use the ${count "win"} in a command to add one
Jaro might night of a better way though
lethal scroll
Yeah i have separate commands at the moment for them using this
BlueLance has ${getcount WDoc} Wins, ${count LDoc} Losses, ${getcount Doctor-DDoc} Draws as Doctor.
scarlet tiger
@lethal scroll Try typing any of these commands in your chat now.
lethal scroll
that uses !Ldoc and only adds to the count
I tried !wspy and it added 2 to all three counts
scarlet tiger
Working fine?
lethal scroll
Which command do you want me to use? there are 7 in total right now
Would it be easier in a chatroom so we dont clutter here?
scarlet tiger
@lethal scroll Is the command !wspy what you are looking for?
lethal scroll
No, I want to know if i could use multiple commands, to edit a single response, So if i win i would type !WSpy, if i lose !LSpy and if i draw !Dspy
scarlet tiger
Sure
lethal scroll
all in one module thing versus having to create 3 separate ones
scarlet tiger
DM me
jade remnant
yes you can
slow quartz
all links are being removed in my chat even though link protection is off
please help
cinder olive
Are the messages being deleted or not posted at all?
slow quartz
all are replaced with '***'
slow quartz
many thanks
cinder olive
serene granite
@cinder olive
cinder olive
nou
round brambleBOT
cinder olive
https://giphy.com/gifs/reverse-card-uno-Jo85Nij8XBKRvY5O00 @serene granite
wary halo
cinder olive
Enters dont work like that
You cant simply have blank space unfortuantely due to twitch's chat
brazen moon
hi beautfiul ppl, merry xmas, if streamelements bot dont show up, why can that be ?
cinder olive
theres ways to get around it - more specifically one
lament blade
Could you possibly tell me how
hallow vault
Has anyone had an issue where Twitch will show a host alert in the chat but NOT in the activity feed?
This isn't a StreamElements issue for sure.... SE won't show the alert event on my overlay since Twitch isn't sending it...
Just not sure if it's me or if there is a setting somewhere.
lament blade
🙂
cinder olive
1s
lament blade
wait how did he even separate those
cinder olive
1s
sorry had to get it copied
how it works is in a /me if the first "word" is too long then it spits it down to the next line
in this case "⏣▬▬▬▬▬▬▬▬lunabori▬▬▬▬▬▬▬▬▬⏣" is interpreted as a word and cant be on the same line as "Stream Elements"
so it sends it to line 2
then you have "checkout all the social medias"
then the next word would be "<discord link>" which is too long to fix on the same line so it kicks it down a line
brazen moon
Hi support, if streamelements bot dont show up in chat, why is that? if i name change on twitch , do i need to change something or it to join again ?
cinder olive
so you can kindof engineer it to have breaks in the lines but its abit tricky