helpdesk-twitch

[sly bough]

how can i stream while i'm playing on tv

[dry hare]

So I'm trying to trigger a "set" of commands using keywords, but they aren't triggering. I want the last few words of the first command to trigger the second command potentially up to 3 different commands. Is that possible?

[strong kernel]

Commands cannot trigger other commands.

[dry hare]

So I can't spam multiple messages with a single !command

rip

[lament blade]

Hey guys, I donno if this is possible. I want a little clip to play when people say "Hello" in chat. Is there a way to make an overlay like that?

[atomic summit]

Hello, I am having trouble with my watchtime command. It always says 0 seconds.

[strong kernel]

Watchtime is tied to Loyalty. You need to enable the Loyalty system before watchtime will start counting up from 0.

[lament blade]

Hello! Is there a way to set up a custom greeting (with sound/image) for when a specific person speaks for the first time in chat? If so, how?

[strong kernel]

It is not a retroactive system. Turning on Loyalty will not suddenly change peoples' watchtime from 0. Everyone must begin accumulating from 0.

[lament blade]

First time that session*

[strong kernel]

@lament blade The minimum amount of activity required for the bot to act is a follow. There is no way to trigger a message for a first message per session.

[lament blade]

Thanks, it's the only reason I'm still holding onto my Streamlabs bot sadly

Trying to get away from that

[atomic summit]

@strong kernel I have loyalty system enabled now what do I do

[strong kernel]

@atomic summit Nothing. It will count up every 10 minutes while you are live.

[atomic summit]

@strong kernel So just wait 10 minutes and it will start working

[strong kernel]

If you're live, after 10 minutes, people will have 10 minutes of watchtime.

If you're not live, it will not go up.

[atomic summit]

I think I have it I will come back if I don't

[strong kernel]

To reiterate: it is not a retroactive system.

[hushed nimbus]

im tryiong to get good streaming on twitch before i start doing facebook..../...im still have a variety of

[subtle fable]

I'm trying to use Ground Control 1.3.2 for Mac, and I can't get anything other than a grey screen where notifications should be.

[hushed nimbus]

why doesnt tippee stream the extentsion have any links to their webste?

so frustrating

and ive downloaded ground control AND OBS LIVE BUT ONLY THE DOWNLOAD IS LINKED FOR BOTH ON STREAM,ING ELEMENTS

NOT COMPLAINING, JUST LETTing you klnow itys inconventient

[strong kernel]

I'm not sure I understand what you're explaining here.

[subtle fable]

This is what I see when I try to use Ground Control. The settings section works, but I don't see any notifications or alerts here.

[hushed nimbus]

yeah i habvent used groumnd comntrol once

but downloaded it multiple times

not certain why i needxcd it

[kind iron]

Have you tried running as admin? (Not sure if Mac has that option)

[hushed nimbus]

but i keep trying to activate it and tip[pee stream aND OBS LIVE AND GROUND CONTROL

[subtle fable]

Mac doesn't have that option. It worked up until at least a month ago. I took a break from streaming and came back today to find it like this.

[kind iron]

Have you tried uninstalling and reinstalling?

I know it works when the obs plugin acts up

[subtle fable]

Yep. I'm working on a fresh install right now.

[strong kernel]

@subtle fable Ground Control for Mac hasn't been updated since we changed the activity feed, so it's behind and not entirely functioning at the moment.

[subtle fable]

Oh. Great. just like literally everything else for mac. Awesome.

[kind iron]

I’m sorry

[subtle fable]

No OBS live, no bot support, and now, Ground Control has stopped working.

[vast oriole]

hello: is their a way to !give everyone points?

[strong kernel]

@vast oriole !addpoints all ###

Only adds points to people present in your chat at that moment.

[vast oriole]

Ah. Is there one for giving all followers?

[strong kernel]

No, only for people present in chat.

[small crater]

Hey guys so I’m trying to get my overlay to work but every time i copy it into obs it cuts it in half pretty much

[nocturne pelican]

@small crater To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[south pewter]

my !watchtime. wont work for me

[strong kernel]

@south pewter Loyalty needs to be enabled for watchtime to begin counting up.

[south pewter]

i have it enabled

[strong kernel]

What's the behavior you're seeing then?

[south pewter]

Says 0 seconds

for everyone

[strong kernel]

When did you enable it?

[south pewter]

i have it enabled right now

[strong kernel]

It doesn't suddenly retroactively apply watchtime.

It starts from 0 for everyone from the moment you enable it.

[south pewter]

i have it enable for 13 min

and my viewers been watching since the start

[strong kernel]

"Since the start" doesn't matter.

[south pewter]

im live right now and before i started i made sure it was enabled

[strong kernel]

Twitch doesn't keep track and doesn't send a history, nor can we get a history of watchtime.

It counts every 10 minutes and it appears it's only been 8.

[south pewter]

ok ill wait through out the stream and see if it changes

thank you

[analog forge]

Hello, how to i change my bot name?

[strong kernel]

In OBS.Live or Ground Control?

[analog forge]

OBS.Live

[strong kernel]

Look in pinned messages in #helpdesk-selive

[analog forge]

Thank you!

[misty kestrel]

how do you stop the default little "ding" that goes off everytime theres an action that happens like a sub or follow. i just want it to play my uploaded sound only.

[wheat tartan]

How do you name the bot

[zenith widget]

@misty kestrel check variations

[nocturne pelican]

@wheat tartan Custom bot name requirements

• StreamElements bot modded and in chat
• Active overlay with alerts
• StreamElements tipping page in the panels below the stream (!panels)
• OBS.Live or Ground Control open
• Create a twitch account for the name you want to use or run the bot under your own name
• Custom bot name doesn't work on Mac

[sour cedar]

why cant i change the image on my follow alert or any alert, and same with the audio?

[zenith widget]

what browser are you using?

[sour cedar]

firefox

[zenith widget]

I would suggest to use Chrome

[sour cedar]

oki

ill try on chrome and let u know

[zenith widget]

And also check the variations for sub/tip alerts

if you want to remove the shark

[sour cedar]

kk

keizar i tried on chrome and it still didnt work

[zenith widget]

I don't see any images in the image gallery.

[sour cedar]

its not a image

its a video

[zenith widget]

Are you using "set video" then?

[sour cedar]

it only gives me the opition to delete the video

[zenith widget]

Show me a screenshot

[sour cedar]

kk

1sec

[zenith widget]

or save your current progress in the overlay

so that I can take a look at what you changed

[bright swallow]

hey how do you put music in the background

[sour cedar]

ohhhhhh

i was useing set image

[zenith widget]

Exactly.

[sour cedar]

im so dum lol

srry for wasteing ur time

[zenith widget]

@bright swallow What do you mean? Just play music from youtube/spotify/soundcloud/what-ever-you-usually-use

@sour cedar Don't worry about it 😉

[sour cedar]

kk thx

[zenith widget]

I would suggest to take a look at our Video tutorials here: https://www.youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

it might help in the future 😃

[bright swallow]

also how do you go to the overlay to set it?

[zenith widget]

I would suggest to take a look at the overlay video guide in the playlist i just provided

[bright swallow]

ok thanks

[verbal warren]

Does anyone know why my song request doesn’t work? I just activated the function today and it worked like for a minute

and after that the music stopped playing

I’ve tried lots of things and they didn’t work

[zenith widget]

do you have the auto play option on?

[verbal warren]

Yes

I’m streaming in console and I thought it wouldn’t work

[zenith widget]

Do you have OBS?

[verbal warren]

But as soon as I activated and requested a song it started playing

After a minute it turned off and can’t make it sound again

Nope

[zenith flower]

hi there, sorry to bother but can anyone help me changing the bot name on my channel?

[nocturne pelican]

@zenith flower Custom bot name requirements

• StreamElements bot modded and in chat
• Active overlay with alerts
• StreamElements tipping page in the panels below the stream (!panels)
• OBS.Live or Ground Control open
• Create a twitch account for the name you want to use or run the bot under your own name
• Custom bot name doesn't work on Mac

[zenith widget]

@verbal warren You usually need OBS to be able to capture the sound of music and play it on stream with your gameplay.

[verbal warren]

That’s weird, I mean I thought it would be like that but I at least gave it a shot, I swear the song played like a minute on my stream and even my followers heard it but thanks!

[zenith widget]

If you had speakers

and your microphone picked it up

sure

as for playing the next song - its working fine for me on your account

[zenith flower]

I meet all the requirements now, what I have to do now?

[zenith widget]

You either use Ground control or OBS.Live

[verbal warren]

Maybe it was that, but I had the headset on

[zenith widget]

theres a video for OBS.Live in #helpdesk-selive pinned messages

[verbal warren]

And I didn’t notice it was my mic 😦

[zenith flower]

im using ground control but there is no option for the bot name

[zenith widget]

restart GC

[zenith flower]

ok

[zenith widget]

The tipping link in the panel is not clickable so that might not work

[zenith flower]

oh, that might be it

still nothing 🤔

[zenith widget]

restart as admin?

[zenith flower]

what you mean by that?

[zenith widget]

turn off GC

and run it as admin

[zenith flower]

nope 😦

im using streamlabs OBS with a overlay of streamelements for the raid and host notifications, that count?

[zenith widget]

Your not on a mac

[zenith flower]

nope

[zenith widget]

only 2 things im thinking is, either remove the JWT token and add it again

or reinstall GC

[zenith flower]

ok, I´ll do both

nope 😦

the bot is mod, is on the channel, I added the overlay with 2 alerts, the tipping page is in the panels, the GO is open, is there anything more?

[zenith widget]

That should be it

unless you are on a linux or mac where the custom bot option won't work.

[zenith flower]

no, i´m not x)

[zenith widget]

if you did the last 2 suggestions

and still not working

then im not sure. restart pc as a last resort

else use OBS.Live

[glossy quail]

Hey, at this moment what would be the easiest way of making your media request volume louder on stream but quiet for me? For using media request I have my browser always open during stream to actually make it work, should I change it for an app btw?

[zenith widget]

One way is via Voicemeter

https://www.youtube.com/watch?v=EdAhR_CdjLc

[lament blade]

how to setup the elgato dual pc?

[zenith widget]

https://www.google.com/search?q=how+to+setup+dual+pc+with+elgato&oq=how+to+setup+dual+pc+with+elgato&aqs=chrome..69i57j0l5.3164j0j7&sourceid=chrome&ie=UTF-8

[lament blade]

yeah lol thx... can't figure out how thats why I asked it here...

[zenith widget]

we do not know - best place to ask is Google

[zenith flower]

Is there any way to add ranks to te currency in streamelements bot?

[zenith widget]

We do not support ranks, but its been suggested before.

Check our ideas board

[nocturne pelican]

Check out the StreamElements ideas board: https://strms.net/ideas. You'll be able to add ideas, upvote ideas you agree with, and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

[zenith widget]

!ideas

[austere berry]

Hi. i'm new to Streamelements trying to set things up. Been on Streamlabs until now, and my question is:
Streamlabs have something called Streamlabels, where you get for example most recent subscriber etc. Where can I find this in Streamelements?

[zenith widget]

Those are located in the overlay editor -> widgets on top

https://www.youtube.com/watch?v=LwAfMIR3Cj0&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv&index=5&t=2s

I suggest watching this video guide

[signal yoke]

I'm having a bit of trouble setting up Chatbot Death Count Commands.
The commands that are working are:
!dead (Response) Sanno has been slain ${getcount <dead>} times O_o;
& !dead+ (Response) Sanno has been slain ${count <dead>} times now! ;_;
however,
!dead- and !resetdead with the commands ${count <name> +<step>} & ${count <name> <value>} respectively don't seem to function properly. Any advice?

[zenith widget]

You can have ${count <name> +10} but not ${count <name> 10} or ${count <name> -<dynamic value>}

[signal yoke]

Thank you so much, @zenith widget ~ That solved it

had to do & ${count <dead> 0} and ${count <name> -1}

[limber scaffold]

Hello, any mods here?

[abstract sable]

Hi im trying to have my subscriber alert on Streamelements as a certain gif but its stuck on default.

It wont changed to the gif I set it too, and its only a problem with the tipping and subs

[zenith widget]

check variations of the subalert

or tip laert

[limber scaffold]

I have question about "Global cooldown" when trying to buy item for points. How long it is?

[zenith widget]

Its as long as you've set it

[abstract sable]

My gif doesn't show up now, neither the text nor the gif. but the sound is working

[limber scaffold]

I'm not a stremer, so i have to ask streamer?

[zenith widget]

yes

[limber scaffold]

k

[zenith widget]

@abstract sable Which overlay?

[abstract sable]

I dont know if you can see the message i sent you

and also the bit one doesn't change either nor the sound.

[zenith widget]

that still didn't answer my question

but sure

[abstract sable]

It should be the one that only says ALERTS

[zenith widget]

i removed all the subscriber variations and it shows

[abstract sable]

Thank you!!

I just did the same thing and it works

[zenith widget]

same thing applies for tips and cheers

but the cheer variations is the default bits gif

so if you want, you can either remove the variations or just change them

[abstract sable]

Okay, thank you so much for the info! I didn't know that before I thought there was none by default

[wise trail]

hello

Can anyone help me

[nocturne pelican]

@wise trail Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

[wise trail]

https://ca.pcpartpicker.com/list/GRmh4q

those are my specs

and I want to run fortnite and stream smoothly

but I cant configure the right options

[eager meteor]

Hi I need help with the watchtime command it always says imevoshock has spent 0 seconds watching blank

[nocturne pelican]

@eager meteor 10 minutes of watchtime are given to those in chat when the loyalty points are handed out (every 10 minutes). Therefore, loyalty must be enabled for watchtime to work properly. There is no direct link between watchtime and all-time points. It can’t be calculated from the amount of all-time points a user has because subs may earn points at a faster rate and !bonus all command increases all-time points for users in chat at that time. Giving points to a single user does NOT affect all-time, only when giving to all in chat.

[eager meteor]

Don’t understand I have loyalty enabled and still get 9 seconds

[zenith widget]

and you need to be online in order to get watchtime

[zenith widget]

hosting doesn't count

[eager meteor]

I’ve been in the stream

He’s only just started hosting 2 min ago

I was trying to fix the watchtime when he was streaming before

I think I’m doing something wrong

[zenith widget]

when the streamer is online and you are not gaining watchtime

poke here again

[eager meteor]

Ok will do

[zenith widget]

@wise trail There are guides on Google you can find on how to configure OBS for streaming.

We provide support and help with our tools and features.

[hot hollow]

can i build a follower count using streamelements?

[elder sorrel]

You can use the Total Followers Widget for Follow count @hot hollow

[hot hollow]

@elder sorrel so I can just build it inside a premade scene? 😃

[elder sorrel]

Not sure what you mean by build but yes if you mean by just adding it?

In the Overlay Editor for Streamelements you can click 'Widgets' -> Scroll down until you find Total Followers to add the Widget.

[hot hollow]

nice

thanks a lot

[north jungle]

streamelements bot only say thanks to the new followers? (i mean you can replay it in streamelements)

[tight harness]

Yes, only to new followers and you can replay old events as long as they show on the activity feed

[north jungle]

Ok

thanks 😄

[wise grail]

New to stream elements, I have the basic set up and was wondering how you include your own animated screens, if its a type of gif or something like that, and how do you make and add your own custom widgets under a particular command. Thank you

[timber sail]

Wanna add a command to use in my twitch streams, I need to create a discord command, but cannot see a template to create the command, please help

[gentle imp]

@timber sail use this location https://streamelements.com/dashboard/bot/commands/custom

don't even need to use a template, just make a command !discord and enter the text you want + discord permanent invite link

[timber sail]

Thank you @gentle imp

[gentle imp]

@wise grail you can use premade themes which also include animated ones, check it out here https://streamelements.com/dashboard/themes

if you want to use your own, start a new overlay, add alertbox then edit each alert to include sounds/images you want

[hexed delta]

Isnt it possible to add a command in streamelements bot that playes a soundfile? I see streamlabs chatbot got this😭

[jade remnant]

!redeem item_name

but you would need it in your item store

[lament blade]

hi any advice on getting custom stream set up by an profesional?

[ionic kelp]

Am I missing something that would show frankerfacez emotes in the chat overlay or is it not possible atm?

[stone fox]

@everyone is there some here who could help me with setting up the basics of my stream and knows there way around a computer. i have made my overlays but i do not know how to start stream with obs.live

[ionic kelp]

@stone fox There's a reason that's disabled. You might have better luck in #helpdesk-selive as well.

[stone fox]

@ionic kelp whats disabled?

[ionic kelp]

the everyone ping.

[stone fox]

o

so i need to go to the help desk then?

[ionic kelp]

Click on the channel I mentioned.

[stone fox]

ok thx

[heady knot]

im getting a 404 when trying to view my chat stats

[oblique steeple]

Did you change your name recently? If so, what's your old and new name?

[heady knot]

oldname was immortal_fates and new one is theimmortalfate

[oblique steeple]

I forwarded it to the team. We'll get back to you as soon as it's fixed. ^^

[heady knot]

thank you so much!

[oblique steeple]

@heady knot Okay so small problem here:
It seems like you changed your name a few times without letting us know. The chat stats page always has to get fixed by hand. This means that your old progress did not get saved. Your active chat stats page was under the name "fate_gaming_lp". We now transferred the page to https://stats.streamelements.com/c/theimmortalfate, but there's no activity if yo know what I mean. :/

[steel shadow]

Streamelements isnt in my chat i've unmodded it and re-modded it but its not working

[elder sorrel]

Did you join the bot in the Streamelements dashboard?

If it's joined already: part the bot & have it join again.

@steel shadow

[steel shadow]

Thank you mate that worked

[heady knot]

@oblique steeple oh i didn't know that, sorry

so is it perma broke?

[oblique steeple]

No it's not. It's fully working atm, but if you wanna change your name in the future, please let us know 😄

[median yarrow]

Hey stream elements isnt showing hosts/raids in chat when its enabled

[nocturne pelican]

@median yarrow Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

• All manual host events (0 hosts included and if filter set to 0)
• All hosts coming from an online channel. If the hosting channel has been offline, we do not show it
• All auto host events with at least 1 viewer
  Note: An offline host is when you see "X channel has just hosted you" - with no viewer numbers on the back

[median yarrow]

hmm

I am trying to repeat a host notification and its going through

[atomic silo]

Heyy, If I create an account and I assign the streamelements bot to use that account (effectively changing the name) then can that back fire in any way?

Also am I required to be logged on on that account or something like this?

[nocturne wave]

someone is trying to donate to me but they keep getting the error "seller Restriction" ?

[tight harness]

@atomic silo Backfire how? not sure what you have in mind

[atomic silo]

like does it automatically transfer all my settings or could I lose some stuff with it? @tight harness also i'm curious if it'd work with me just creating an account for it

[tight harness]

Your settings will be fine, you don't need to do anything there. You will need to make sure that the new account you made is subbed to have access to your sub emotes, that's pretty much it. You make an account and then follow these instructions ->

!rename

[nocturne pelican]

Custom bot name requirements

• StreamElements bot modded and in chat
• Active overlay with alerts
• StreamElements tipping page in the panels below the stream (!panels)
• OBS.Live or Ground Control open
• Create a twitch account for the name you want to use or run the bot under your own name
• Custom bot name doesn't work on Mac

[median yarrow]

i am trying to repeat a host notification and its going through

[shell magnet]

just had an update fail, any way to sort this?

[oblique marsh]

So im trying to create a !Charity command in my commands section for Stream Elements, Everytime I go to submit and create it, it tells me I already have a !charity command. But when I organize my commands in order, It doesnt exist.

Help Please. I need this up and running for my charity drive.

[nocturne pelican]

@oblique marsh Follow these steps to grant managers/moderators access to your dashboard:

1. Click on your Channel Name at the top of the dashboard and select Settings
2. Create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control)
3. Send this invite to a mod/manager to give them access to your dashboard. The link is one-time-use and expires after 72 hours if not accepted
   Video tutorial: https://youtu.be/zl_h-ttZDF0

[jade remnant]

can you pm me the link please

i will take a look

@shell magnet what obs version (top left) and what obs.live (bottom right) are you on

[shell magnet]

Obs 23.2.1 64 bit

Obs.live 19.6.26.414

Do I need to update obs first?

@jade remnant

[jade remnant]

obs is up to date, for obs.live best to go to the SE website and download the plugin from there.
in obs go to streamelements > check for updates, if there isnt an update youre fine, if there is then follow above

[shell magnet]

Thanks alot

[median yarrow]

i am trying to repeat a host notification and its going through

[oblique marsh]

Um, I need to give myself access as a manager to my own channel to fix the command that isnt there?

[elder sorrel]

I think he was asking to make him an manager to check @oblique marsh

[oblique marsh]

OOOOOOOH

wow im dumb

[elder sorrel]

He left but I believe it's occurring because I believe there's an alias for the same command.

Going to check real quick

[oblique marsh]

Yea i went to DM him and it says i cant because of privacy settings o.O

I have a invite link ready if you need it,

[elder sorrel]

Yep! Can DM me it

[near pagoda]

How do I upload a overlay to my console stream I'm doing the setup on my phone

[ionic kelp]

unless the stream is captured with something on desktop you can't.

[near pagoda]

Oh ok thx

[sudden sable]

Hey everyone, i am new to the streaming community and i am having problems trying to add the right source to where i can stream my games through twitch. I had downloaded OBS. Any tips would be greatly appreciated.

[elder sorrel]

@sudden sable The Source would be Game Capture.

Your game will need to be on to be able to select it in the properties.

[sudden sable]

I feel so dumb but do i need to add the game as the title?

[elder sorrel]

For the Source Title in OBS? You don't have to. Renaming the source is up to you for organization.

[sudden sable]

OK. will i have to add a new source for each game that i decide to stream?

[elder sorrel]

It's best to keep it at 1 game capture source & just change the game in the properties.

[sudden sable]

Thank you so much for helping me.

[elder sorrel]

More sources = more workload for your computer.

No worries!

[sudden sable]

Another question and ill leave ya be.

Nvm i got it figured out. Thank you again.

[lyric pivot]

Hello! I am working with the StreamElements OBS.live app on my PC and it is no longer responding to my attempts to test the widgets through the website. Is there a way to resynch these at all?

[tight harness]

@lyric pivot Do you see the tickbox within the alert emulator? is it ticked or unticked currently?

[lyric pivot]

😃 I should have come here hours ago!

sadly, that isn't a very obvious button but it works now. thank you very much!

[tight harness]

[grand basalt]

How do I make the tip goal just for the current session. Right now it's counting every tip I've received

[tight harness]

@grand basalt You can reset it at Activity Feed > Widget Data > Goals, you can do this as often as you like

[queen cave]

Hello. I'm trying to set up Streamelements so that the bot will use my name and I won't have to keep gifting subs to it to makes slots look good. Could someone assist please?

[twin sentinel]

Do you use OBS.Live?

[queen cave]

no

i was told it could be setup using ground control, but I can't seem to get it setup properly

also, im currently using XSplit

[twin sentinel]

Do you see the custom bot name field in GroundControl?

[queen cave]

no

[twin sentinel]

Then most likely you do not fulfill the requirements.

[nocturne pelican]

Custom bot name requirements

• StreamElements bot modded and in chat
• Active overlay with alerts
• StreamElements tipping page in the panels below the stream (!panels)
• OBS.Live or Ground Control open
• Create a twitch account for the name you want to use or run the bot under your own name
• Custom bot name doesn't work on Mac

[analog forge]

How do i reset a follower goal on the widgets in overlay editor?

[twin sentinel]

https://streamelements.com/dashboard/session -> goals tab

[pliant tree]

hey there

i need some help

when am streaming my stream is always few mints behind

[elder sorrel]

Sounds like you got stream delay either enabled on twitch and/or OBS @pliant tree

[pliant tree]

ah

how do i get fix it

[elder sorrel]

If it's Twitch: Go to your Twitch.TV Settings -> Channels & Videos

Find this

[queen cave]

I've done all of the steps mentioned above, but still dont see the setting to change the bot name

in ground control

[pliant tree]

ok

cool

oh also when i minizie my game in OBS

it pauses automatically

i was looking at getting capture card

but i dont think that will fix it

[elder sorrel]

@queen cave Why not use OBS.Live? Are you using a MAC?

@pliant tree If you're playing a Full screen game. It will do that.

[pliant tree]

ah right

[queen cave]

I'm just more comfortable with XSplit, plus i have the lifetime license so I'm getting my money's worth.

Streamelements.OBS gave me hiccups at a time

[pliant tree]

my main is issue is the out of sync

when am on twitch

[elder sorrel]

I haven't used Ground Control in awhile, Slim. Not sure if it has to deal with your Tip though in your panels?

[pliant tree]

its not keeping up with me

[elder sorrel]

As I see the link. Not sure if a image is required as well.

[twin sentinel]

@queen cave - StreamElements tipping page in the panels below the stream (!panels)

!panels

[nocturne pelican]

Twitch's official help guide for Panels: https://help.twitch.tv/customer/portal/articles/2416760-how-to-edit-info-panels

[queen cave]

I did that and checked and it confirmed it was there

[pliant tree]

i seen so many people on twitch in sync where their streams

what do i next

[queen cave]

if you have time you can check my stream to verify

its my name but with "The" in front

[pliant tree]

NVIDIA GeForce GTX 960
RAM DDR4 8GB
ASRock H110M-HDV R3.0 Intel Motherboard
AvP Hyperion EV33W Cube Mini Tower Case - WHITE

are these good enought to stream

[elder sorrel]

8GB not recommended.

16GB recommend for single PC streaming + gaming.

[twin sentinel]

@queen cave This is not meant by create a panel. You need to make it a link to the picture.

[pliant tree]

ah

good the ram be the issue

could the ram

[analog forge]

yes @pliant tree more ram more usage for streaming

[pliant tree]

ah

my net is good

when i stream game runs but my stream that is slowly behind

[analog forge]

have you changed your obs settings for low latency?

[pliant tree]

just did then

does that make difference

welll icould test it

[analog forge]

yes.

[pliant tree]

see if it helps

am glad i dont need to buy caputer card

[analog forge]

yea, those can be expansive

[pliant tree]

but not always needed

[analog forge]

@pliant tree https://www.youtube.com/watch?time_continue=12&v=IJCw9DfJH4U

[oblique steeple]

Please don't follow any unofficial guides on YouTube, especially if they're old like that one.

[pliant tree]

hmmm

not in sync still

😮

[oblique steeple]

Just skipped through the vid and the settings are bullshit. Good luck with that.

[queen cave]

ok i just added an image and made it link to streamelements tip

[pliant tree]

hmm how to fix this

[analog forge]

@pliant tree the video will always be at least 2-3 seconds behind. with your rig.

[pliant tree]

ah

but when i watch poeples streams they always sync

G

AH

Do i need upgradd

grade

[oblique steeple]

It's not possible to have zero latency on twitch

[analog forge]

those streamers have at least a 2 second delay.

[pliant tree]

ah

[oblique steeple]

There's always a delay of at least 1-2 seconds. That's how RTMP works. If you wanna have next to zero latency, you have to stream to Mixer and use their FTL method.

[pliant tree]

when you watch them live how do they pull it off

they playing games while chatting at same time

[oblique steeple]

Counter question: How do you know they have no delay?

[slate hinge]

I was told there was some info on the chatbot and how to get it to do a sequence of timed announcements instead of each being individual. Can someone point me in the right direction?

[queen cave]

OK so the bot name change is now visible, but when I test it still uses the Streamelements bot name

[oblique steeple]

You can enable Twitch low latency mode to go from 5+ seconds to about 1-2 seconds but there's no chance to remove the delay completely. Here's the option: https://www.twitch.tv/dashboard/settings @pliant tree

[twin sentinel]

@queen cave Have you create an Oauth token for your channel name and entered this with your channel name in the fields for the custom bot name?

[queen cave]

yes

[pliant tree]

hmm might just get capture card

lol

[oblique steeple]

You do not

Please... trust me. You cannot stream without delay to Twitch. That's how RTMP works

[twin sentinel]

@queen cave This is maybe a more detailed description: https://discordapp.com/channels/141203863863558144/199460642975907840/424079173158699008

[wise grail]

@gentle imp Thank you 😃

[queen cave]

It finally worked! I had to enter the token first, then type the username and restart

thank you everyone

[covert rapids]

just a quick question about the auto tweet feature, if you tag something as if it were a normal twitter post, will it actually tag or will it just be regular text?

[lament blade]

Hello I want to tip someone but I'm wondering what percent goes to the streamer

[oblique steeple]

Do you already have an StreamElements account? If so: https://streamelements.com/dashboard/tipping/fees

[strong kernel]

The important thing to note is StreamElements does not take a cut of tips.

[lament blade]

So they get the full amount?

[strong kernel]

What isn't charged by the payment processor to process the payment, yeah.

PayPal for example charges 2.9%+$0.30 of the tip.

[lament blade]

What's the highest I would find

Just I want to give them at least a specific amount after processing fees

[strong kernel]

If you're for example tipping $13.37 through PayPal, the meme amount will appear in alerts, and the fee is applied off-screen and the streamer would get like... $12.68 or something.

[lament blade]

Ok

I'm tipping someone 250 o;

Well 265

[inland nest]

Does anyone know how to stream mobile or Switch games on Twitch?

[mint ginkgo]

Hello. How can I activate tips with paysafecard? I don't have in my account! 😦

[strong kernel]

That's done through SE.Pay.

[mint ginkgo]

I don't have SE.Pay to activate in my account

...

[strong kernel]

SE.Pay unfortunately isn't available in Romania at this time.

[mint ginkgo]

ooof...........

[high lintel]

i cant see my gameplay in my stream, im new to this, help?

[strong kernel]

@high lintel https://www.obs.live/articles/2018/7/23/basic-obs-studio-setup

[lament blade]

I noticed today that my stream elements bot wasn't recognizing hosts (at all) I've got my alerts turned on, but it's not catching them. It is getting bits and follows, but nothing else.

Is there a feature not turned on or something? It noticed them the other day and I've not changed anything.

[high lintel]

i followed the setup guide and it didnt fix it

[median panther]

Does anyone know how to turn a clip, from my channel, into an audio file to which I can use as my alert sound?

[lament blade]

@median panther if you have Filmora Wondershare, Xsplit or another video maker you can add the clip to it and separate the audio from the video

Then save it as an MP3

[median panther]

Alright thank you for this!

I found Something called Clip Ninja, would that also work?

[lament blade]

No idea, I use Filmora personally as I do a lot of movies and videos

[median panther]

Ah, I see. Thank you

[cedar fiber]

Not quite sure where to place this, but it's in reference to the Stream Elements extension. Is there a way to see Chat Stats for specific weeks/months? Or is it only all-time?

[nocturne pelican]

@lament blade Due to changes to Twitch API, we have filtered out hosts and will only show these ones on your activity feed:

• All manual host events (0 hosts included and if filter set to 0)
• All hosts coming from an online channel. If the hosting channel has been offline, we do not show it
• All auto host events with at least 1 viewer
  Note: An offline host is when you see "X channel has just hosted you" - with no viewer numbers on the back

[strong kernel]

@cedar fiber All-time only.

[cedar fiber]

Darn, ok thank you!

[drifting crater]

I'm trying to add stream labels to my overlay and I noticed there is a section for Animation Settings in the sidebar. They don't appear to be working for me regardless of which animation/duration I choose. Any advice? Is this not functional?

[strong kernel]

Enter and exit animations don't apply to plain text widgets like Latest subscriber as they never enter or exit, they just stay there.

[drifting crater]

Oh okay. Seems kind of strange that they would be there at all then. Thanks for the response!

[strong kernel]

They're generic settings available on all widgets.

[lapis epoch]

hey ho, thanxs for youre great tipping solution. i want to change from tipee to you but i have one problem .. i importet the top donations two time ... and now the tips have doubled ... is it possible to reset this?

[strong kernel]

No simple way, no. Gotta go through and delete the duplicates.

[lapis epoch]

under tipping list?

[strong kernel]

Revenue history.

[lapis epoch]

try my best .. thx for help

is it possible to reset also top-tippers? because deleted one to test it, but no changes

[carmine sparrow]

I want to give points to everyone online now on my channel. How do I do that? In the classification frame requires to enter a name.

[strong kernel]

!addpoints all ###

[cunning sparrow]

How do I give access to the bot for Spotify?

[nocturne pelican]

@cunning sparrow Spotify has kindly asked us to disable our integration with them, so we complied. This means that the Spotify integration has been removed and the "Now Playing" widget no longer has it as an option.

[turbid hedge]

hello

[cunning sparrow]

Ah... That's a bummer.

[nocturne pelican]

@turbid hedge Welcome to the helpdesk! Please let us know how we can assist you today and a support volunteer or staff member will assist you as soon as they are available. Thank you for your patience.

[turbid hedge]

error 0xc0000022

I'm getting that error

can't open slobs

[strong kernel]

We can't support SLOBS, we're not Streamlabs.

[turbid hedge]

Oh...

I thought it was the same. My bad

[strong kernel]

Nope. We'll always recommend OBS Studio with our plugin, OBS.Live.

[cinder olive]

@zenith widget

So you can change the value now to higher than 6k

But in chat still doesnt work

nvm changed !sraffle instead of !raffle carry on

[misty kestrel]

Okay, so importing basically anything from streamlabs hs been a joke, everything just errors out. literally everything lol. ffs

no commands, no currency, no ranks, no timers, no qoutes, no scenes, no sources, nothing.

[strong kernel]

If you're using the Chrome extension, have one tab open and logged in to SL, one tab open and logged into SE, and then run it.

[misty kestrel]

lemme try that

the big issues is the chatbot

[strong kernel]

For points, Chinese characters occasionally will error it out, so removing those lines will resolve that.

[misty kestrel]

having to put everything in by hand again is going to take dayyyysssss

[strong kernel]

Commands and timers are on a separate sheet and should give no issue.

[misty kestrel]

commands unfortuantely give an issue everytime i try

the currency supposedly uploaded

[strong kernel]

So look in your leaderboard for those.

[misty kestrel]

nothing 😕 19 random users ive never heard of, all assigned 250 points.

lemme try again

[strong kernel]

Did you open the csv and look inside?

[misty kestrel]

says successful instantly, then nothing updates in leaderboard

[strong kernel]

Open the csv and look at what actually exported from their program.

[misty kestrel]

i legit don't get it. like it shows the correct currency in the bot but refuses to export it, i know its not you guys, but god damn this shit is frustrating.

literally exports everything else but currency , dumbest thing ive ever seen

now would there be a reason the commands list would fail?

[strong kernel]

So that's because they started running points through their extension instead of their local bot program a while back.

And they don't have an export for those points.

[misty kestrel]

now would there be a reason the commands list would fail?

[strong kernel]

Not that I can think of. I'd have to see the file.

Odd characters maybe?

Start by deleting all the sound commands without responses. Our system requires responses for commands and handle sounds in a different way.

[misty kestrel]

gonna work on that, the trick of having one streamlabs and one stream elements window open isnt working, it just continues to error out 😕

[strong kernel]

Try it incognito, could be another extension arguing or something.

[misty kestrel]

its not that big of a deal, its just tips and alert box, but im not using the old alert box, so its fine

Thanks for your help, I'll continue this shit show tomorrow. Thanks again

[analog hawk]

hello ya'll, the alerts are not working? Browser source is in the obs-studio, not even the test alerts are working :/ help pls 😮

please can some1 confirm that alerts are broken atm?

[wise sundial]

Hey @analog hawk was just about to come and ask the same thing, i've just made the switch from streamlabs to stream elements and it seems that none of my alerts are working thankfully this isnt just an issue on my end

[sly girder]

Hey guys, I have been trying to set up my custom chatbot. I have got it working but everytime I use a chat command it post multiple times (12 to be exact). Whats happening and how can I fix it?

[spare knoll]

hey so i want to know how to add an command from twich chat it self as a mod

[analog hawk]

@wise sundial ye man :/ I hope this is getting fixed soon :/

[wise sundial]

Yeah its pretty annoying but im sure it'll be fixed soon 😃

[nocturne pelican]

@spare knoll You can make changes to custom commands in chat with!command add/remove/edit/options/show Valid flags for !cmd options are: -cd (number) -usercd (number) -cost (number) -level (number) -type (say, whisper or reply) -count (number). --- Example: !cmd options twitter -usercd 60 -type reply -level 250

[zenith widget]

!alerts

[nocturne pelican]

You can test Alerts via the bell on the lower right corner of the Overlay Editor. Simply go to your Dashboard -> My Overlays -> Pencil/edit button on the overlay. Make sure the "Show Emulated events on stream" option is on to see the alert in OBS/Xsplit https://streamable.com/h6qgy

[zenith widget]

@wise sundial @analog hawk ⏫

@sly girder turn off groine control ne then open yask manager and kill all bot.exe

[analog hawk]

i tested them @zenith widget they dont pop off :/

[lament blade]

is there a way of making a variation

for twitch primes

from normal subs

[analog hawk]

If i press on emulate event, it doesnt do anything :/ @zenith widget

[sly girder]

@zenith widget cheers bud worked a treat

[zenith widget]

Even in the editor?

[analog hawk]

@zenith widget yes

[covert rapids]

if you tag stuff in the auto tweet it shows up as an actual tag in the twitter post right?

[lament blade]

@zenith widget is there a way for alerts be different from twitch normal subs and twitch primes

[zenith widget]

@lament blade please check the other channel i pinged you

[lament blade]

o

thanks

[zenith widget]

@covert rapids wdym?

[analog hawk]

@zenith widget it is changing on the editor, but my follow notification doesnt pop off nor the sound plays, it was fine before, worked like 2 hours ago

[zenith widget]

Ok please stop tagging me

I see what you are saying

[analog hawk]

ok sry

[zenith widget]

I have to tag you all so you all know what im telling you differently

[covert rapids]

under the social media section for auto tweet going live and you put your message in, if i were to do #ffxiv will it do an actual tag or will it look normal like that?

[zenith widget]

I think twitter will convert it into a tag

@analog hawk i will take a look at your overlays im like 5-10 minutes

[covert rapids]

i kinda thought so but wasnt sure, thx

[analog hawk]

ok thank you ❤ just shoot me a pm or tag me here please 😄

❤

[zenith widget]

Im not sure my self as well

[analog hawk]

thx in advance

😄

[zenith widget]

@analog hawk Do you even have this overlay added to your OBS?

Because the other 2 overlays do not have an alert widget.

[onyx geode]

Hi can anyone help me on voice support

[zenith widget]

What is the issue? @onyx geode

[onyx geode]

Like i Started doing all this stuff and I’m still confused about it

[zenith widget]

https://www.youtube.com/playlist?list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

We have plenty of video guides that can help you get started with our tools.

[onyx geode]

But is there a way to do like a 1 on 1 with someone

[zenith widget]

Im not available for a 1 on 1 session at the moment.

[onyx geode]

Oh ok

[gilded otter]

I'm aware of the API changes to Twitch via search, I just want to get some things right. So only manual hosts from live channels will get a host notification now? Or will a manual host from online/offline still push through? Also, is there soon to be a fix for this or is it going to just stay this way?

[zenith widget]

offline channels that host/raid won't get a notification from us.

As far as I know, we are not getting the offline event.

Or we are getting it, but we are by default filtering it out, because it does not come with a viewer amount.

which for us, look like an auto-host with 0 viewers, which we still filter to prevent spam.

[gilded otter]

I don't really understand the process behind ignoring hosts, whether small or large (I understand auto hosts), it doesn't make sense to not acknowledge support given. I hope this changes soon, as it's a major deal for me and is almost enough to switch to a different streaming company.

[zenith widget]

When Twitch changed their API, everyone got spammed more then they should bave with 0 viewer hosts.

for a few days, before we changed it so we don't see specific host events, which affects 0 viewer hosts.

I can ask if we will have plans for this, but I doubt its even talked about.

[gilded otter]

Even if I change the number to 0 viewers it still doesn't show the support that people are given. It just doesn't make sense

[zenith widget]

If the host/raid comes in with a system message of "X channel has hosted you" - its a manual offline host.

no viewer amount in the event we receive, not showing it.

[analog hawk]

yes @zenith widget like the alerts were working fine before, it just stopped working

i have the link copied to a browser source in obs studio

[nocturne pelican]

@analog hawk Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

[gilded otter]

Like I said, I get not showing auto hosts as a whole, but if someone /hosts me, whether they have viewers or not, and were live or offline, I should get something in my activity feed and they should get an alert, not doing so is basically like not acknowledging a sub or a raid, it ignores support to the streamer.

[analog hawk]

its just not working, why did it work before, but now it just doesnt work anymore? Like i had alerts going off just fine before, also i tried to reset the cache, didnt work :/ @zenith widget

[zenith widget]

Did you clear the cache?

Like instructed above?

[crimson basin]

Does streamelemnts have the ability to play Gifs and sound bites after using commands??

[zenith widget]

Yes - with stream store items

[crimson basin]

Sweet

[zenith widget]

Steps to make a command trigger sound on stream:

1. Go to Stream Store page here: https://streamelements.com/dashboard/store/items
2. Add an item that has these settings on it:

• Stream Perk
• Loyalty settings to your desire
• (Next step) Add contents (image and/or sound you want to play)
• "Redeeming this item shows an alert
• Redemable via chat
• Skip Requirements

3. Get the item name/command from the 2nd creation page
4. Go to commands page here: https://streamelements.com/dashboard/bot/commands/custom
5. Add command with desired name and have response for command as: ${redeem item_name_here}
6. Go to your overlays and edit the overlay you use.
7. Click on "widgets" and add "Store redemptions" widget. Click save and you should be golden.
8. Test your own command in chat and have OBS or editor open to hear sound

[crimson basin]

thanks bro

[glass drift]

@zenith widget - that's actually easier than the steps I've previously found and was wondering if they were summed up somewhere - THANK YOU!

[wise sundial]

@zenith widget Hey man thanks for responding to my tweet, didnt realise i @'d stream elements but i managed to switch my alerts over i think, its just that now the follow alert video that plays is weirdly cropped

[zenith widget]

Well I tagged you here as well

I see what the issue is.

[nocturne pelican]

@wise sundial The default resolution for StreamElements overlays (theme and custom) is 1920x1080. Please add them in OBS at their full resolution and use CTRL+F to fit to screen if necessary. You can then downscale your stream in OBS settings > Video if you'd like https://i.imgur.com/6bWXxjR.png

[wise sundial]

Ohhh right thanks man 😃

Okay got it working cheers for the help ❤

[analog hawk]

Yes, i did clear the cache @zenith widget It didnt do anything sadly :/

[zenith widget]

then remove the browser source that holds the alert overlay

and add it again

[analog hawk]

I went into that scene and refreshed that link

didnt do a whole new scene yet

[zenith widget]

Im not talking about new scene

[analog hawk]

ye, well than i did that already

[zenith widget]

Removing the browser source that holds the overlay and adding it again?

[analog hawk]

i copied the link for the overlay, went into settings and removed that code, put the same code in again, which i copied from the Editor scene

[zenith widget]

So you right clicked the browser source, clicked on properties, removd the link in the properties and added it again?

Thats not what I meant.

REMOVE entirely the browser source

[analog hawk]

ok

[zenith widget]

and then add a fresh browser source with the link

[analog hawk]

so doing a complete new scene again right?

[zenith widget]

not a scene

just the source

[analog hawk]

oh ye

i didnt do that yet, lemme try

[nocturne pelican]

@analog hawk To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and ☑ “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[analog hawk]

where do i get that link again for the follow alerts etc 😮 ?

[zenith widget]

Check the video

[analog hawk]

Isn't it that 1 link which says Overlay url`?

i did, well i copied that link and its giving me the same overlay i already have, but doesnt play the sounds anymore and the animated scenes i used before

Just to be clear, there is 1 link for all right? Like for overlays, for alerts etc

[zenith widget]

Did you click on this?

No - you have more then these 3 overlays

the one on the right holds your alert widget

the one on the left is the one with the labels

you can combine them

but the one on the left doesn't have an alert widget

[analog hawk]

i got it now

the alerts are back

but there is one more thing which i dont understand

why is my scene not updating on the recent follows etc...

it just froze, its on the squid overlay

[amber remnant]

Anyone know why my Follower Goal won't display the correct amount of followers (192)? https://i.imgur.com/EMN3jZ1.png

[analog hawk]

@amber remnant go to DATA and adjust it manually there 😄

[amber remnant]

@analog hawk I had no idea that tab gave you that control. Thank you very much Ultra, I appreciate it 😃

[zenith widget]

@analog hawk I don't understand what you mean its stuck on the squid overlay

[wise sundial]

@zenith widget Sorry for pinging you man but i cant seem to get my commands to work, copying them over from my streamlabs chatbot and adding them to the elements one doesnt get the commands to do anything

[zenith widget]

Well have you imported them?

[wise sundial]

Tried that yeah

Doesnt do anything

Wait let me try that again

Just says import failed

[zenith widget]

Import from where?

[wise sundial]

I backed up the streamlabs chat bot commands and tried to import them onto the stream elements website

I just imported them successfully but they dont show up under custom commands

[analog hawk]

I am in the editor right now Keizar and i copied the link and added it to a new browser source, it doesnt show my overlay in Obs-studio

like its not there idk XD

The one which says Squid Overlay, why can i not if i copy that link to the Browser Source, see that overlay in obs-studio, it worked before 😮

[zenith widget]

Are you placing the proper resolution?

which is 1920x1080?

[analog hawk]

ok i got it now

after adding it a couple times it worked

do u know why it stopped working all of a sudden doe?

Like why did it randomly stop working D:

[zenith widget]

A) hard cached
B) The squid overlay has been edited 4 hours ago, so I might assume it had an alert widget and you removed it by accident and didn't notice until you started your stream maybe

[analog hawk]

hmm

[zenith widget]

@wise sundial DM me the file

[analog hawk]

anyway thx for the help again keizar, appreciate ur time! ❤

[cinder olive]

👀 instead of {1} to only grab the first word whats the variable to grab the entire message 🙄

[twin sentinel]

${1:}

[cinder olive]

@{user} changed the title to "${1:}"! to make a fake set title command 👀

[zenith widget]

He beat me to the punch @cinder olive

[cinder olive]

👊 @zenith widget

[zenith widget]

that should work i think

but have it as " ${1:} "

instead of "${1:}"

just in case

and it should be ${sender}

not ${user}

[cinder olive]

so apparently

!setitle works to change the title

[zenith widget]

ye, its a default command

!settitle that is

[cinder olive]

twats

[zenith widget]

ooh

setitle

well i didn't knew that was an alias at all

[cinder olive]

PepeHands when you change the title to troll the streamer and actually cahnge the title

[zenith widget]

well remove the alias

[cinder olive]

i have now

[zenith widget]

quick maths...i mean quick fix

[cinder olive]

bit late PepeHands

[zenith widget]

run

[nova quest]

I do a lot with pastebin and I was wondering if there is a way to make a command that will pit 2 users against each other.... kinda like this: theaussiedova (person typing) stands up and backhands deadpiratebrandon (random chatter) with a dead fist.... is there a way to do this?

[cinder olive]

${sender} stands up and backhands ${random.chatter} with a dead fist.... is there a way to do this?

if i understood correctly 👀

[zenith widget]

You didn't need to copy the last part of "is there a way to do this?"

but yes thats the way to do this

[cinder olive]

was too lazyt o delete

[zenith widget]

!lazy

[nocturne pelican]

I'm a bot, only here to send helpful messages because the helpers are lazy.

[cinder olive]

dont complain im doin free work here 😢

[zenith widget]

ooh wait thats for us

[cinder olive]

howcome ${user.lastseen} doesnt output anything if you are online PepeHands

[zenith widget]

What is it outputing if the user is there?

[cinder olive]

nothing

${sender}'s last message was "${user.lastmessage}" and they were last seen: ${user.lastseen} while last being active on ${user.lastactive} with an online time of ${user.time_online} and online rank of ${user.time_online_rank} with an offline time of ${user.time_offline} and offline rank of ${user.time_offline_rank}```

output / input

[zenith widget]

${user.lastseen| "is lurking" }

try this

[cinder olive]

make me

[zenith widget]

Larrisa might not like me if I do

[cinder olive]

DASOBDOA

WE OUT BOYS

[zenith widget]

huh?

[cinder olive]

me covers blown

${user.lastactive} anyway to change this one to where if it says 'on' to like 'active now'

[zenith widget]

Did the previous suggestion work?

[cinder olive]

yeye

[zenith widget]

did it add the quotes?

[zenith widget]

oke, so same application

${user.lastactive|"active right now"}

[cinder olive]

wouldnt the quotations go on the outside

[zenith widget]

if you don't add the quotes it won't read all 3 words

and willl say "active" only

[cinder olive]

ahh

im learning

${sender}'s last message was "${user.lastmessage}" and they were last seen: ${user.lastseen| "now" }, while last being active on: ${user.lastactive|"now"}, with an online time of ${user.time_online} and online rank of ${user.time_online_rank}, with offline time of ${user.time_offline} and offline rank of ${user.time_offline_rank}``` Pog

now how do you make it so you can !stalk <user>

[zenith widget]

ooh well adjust it a bit to${user.lastactive| "now" }

instead of ${sender} do ${user}

${sender} defaults to the actual user of the command

[cinder olive]

Is there a pdf somewhere on all this 👀

[zenith widget]

while ${user} looks for !stalk @user

but if the @user is missing

it will default to the sender/actual user of the command

in my head

[cinder olive]

start typing >:)

[zenith widget]

I mean it says it here

example being ${sender.points} - this means that you can use ${sender.lastseen} as well

but in this case you wan the user that is being used on

[cinder olive]

Well I mean stuff like | "now" } isnt on there i dont think

[zenith widget]

so the |

is OR

apple OR orange

no apple? orange it is

[cinder olive]

Yeye i realize that now but didnt know SE included it

[zenith widget]

its a bit touchy sometimes because you can do this:
${user|${1:}}

[cinder olive]

Pog

[nova quest]

@cinder olive is there a way to make a pastebin out of this so there are multiple different ones. I guess what I am trying to ask is will those commands work in pastebin

[cinder olive]

like.. export a bunch of different outputs randomly then export it to pastebin and save it?

I dont think you can do it by default in SE but you can make yourself a easy api with pastebin using $api_paste_code = 'text here' and $api_paste_private = '0' of the sort in php

[zenith widget]

https://thefyrewire.com/docs/api/twitch/pastebin/

[nova quest]

will the SE commands work inside the pastebin is what I was wondering

grrrrr this is so hard to explain

[zenith widget]

Check the API I linked

and see if that is what you are looking for

[nova quest]

gotcha

thank you so much

[round void]

Is anyone able to help me. Neither Twitch or StreamElements have notified me of 4 of my recent subs! They're not showing in either recent notification tabs. However if i go to my sub list in Twitch i can see the 4 new recent subs. Any help would be majorly appreciated as it looks really bad when im not thanking people who sub.

[nocturne pelican]

@round void Twitch prime (new and resub) and paid subscriptions (resub only) must be shared in chat manually by the person subscribing in order for the subscription information to be sent to StreamElements. For twitch prime, the user needs to have sharing enabled on https://www.twitch.tv/settings/prime. For paid subs, if the share box doesn't show up immediately it will when they refresh the page. https://i.imgur.com/VNJN0Uv.gif https://i.imgur.com/2297EA7.png

[round void]

Okay thats very helpful thank you 😃

[onyx bane]

@zenith widget Hey so I changed all my alerts in my overlay and it shows the new ones on my overlay but none of them show

it shows default ones

[nocturne pelican]

@onyx bane Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

[onyx bane]

I did 😦

[twin sentinel]

When you emulate a follow in the overlay editor, does it show the alert in the overlay editor and not the shark?

[onyx bane]

yes

[twin sentinel]

Please delete the overlay source in OBS and create a new browser source with the new url.

[onyx bane]

Okay

I just added a new browser source

still not working

Can I link it to you @zenith widget

[zenith widget]

First of all, I don't know why you have the challange royal widget copied over to all the overlays, when its best to use the original overlay and just use that as a browser soure

then copy and paste as reference the browser source to other scenes

[onyx bane]

I'm sorry 😦

[zenith widget]

2nd, your in-game overlay doesn't have an alert box

[onyx bane]

Trying to use the Constant Timer / OLther one

Not the ingame

the constant one

[zenith widget]

this overlay?

[wind flax]

Guys pls. Why when i have in obs all setting on max quality + 7000bitrate. My stream have rly bad stream quality ?

[onyx bane]

yes

that one

[zenith widget]

@wind flax Lower the bitrate

[onyx bane]

@wind flax The max recommended bitrate by Twitch is 6000 kbps

[zenith widget]

Don't stream on 7k

[wind flax]

okey wait i try it

Okey i get 5900 and its ok thanks

[zenith widget]

@onyx bane Check the variations of the sub alert or any alert that is giving you the default shark

@wind flax Lower it even more

[onyx bane]

I've tried unfortunately

all the variations are set right

[wind flax]

how many ?

[zenith widget]

@onyx bane Thats not what Im seeing.

@wind flax https://stream.twitch.tv/encoding/

I would strongly recommend streaming at 720p

[wind flax]

Okey i try stream on 720p

[onyx bane]

@zenith widget any reason why it wouldn't be updated?

[hollow wing]

Hey! Im still waiting for my SE Pay acceptance - is there an ETA after 7 days?

[onyx bane]

https://i.imgur.com/VWwiPcj.png

[zenith widget]

If you claim you have changed the alert variations and they are still the shark, you have not clicked on "save"

[onyx bane]

I have I promise

[zenith widget]

I don't even know what you are showing me

or trying to show me

@hollow wing Did you submit your info for SE.Pay?

[onyx bane]

The alert

is mine

[zenith widget]

If yes, then yes

[hollow wing]

@zenith widget yes last week, 7 days ago

[zenith widget]

wait 1 more day

@onyx bane Dude. Im entering your overlay, im looking at the variations. They are the default variations.

[slender ice]

Im setting hours in your widget schedule and on the settings there it seems fine but my widget under the stream shows diffrent hours and days

and its like the 3rd time its happening to me

[zenith widget]

Please remove the link

no one can enter the link.

or rather it just links the extensions

[onyx bane]

@zenith widget I'm telling you that they are not the default on mine. I can reload them and they're different. I'm not a complete dunce

[slender ice]

its the link for my hours in the widget @zenith widget

[zenith widget]

Is this the overlay I need to take a look at?

[onyx bane]

Yes

Just saved it

[zenith widget]

@slender ice I see this

[onyx bane]

They're all supposed to be set to my newest addition to my library

[slender ice]

oh nevermind got it! @zenith widget thanks

[zenith widget]

@onyx bane Look at the video, very carefully.

[onyx bane]

ohmygosh

my apologies

didn't know there were variations

[zenith widget]

Thats what I've been telling you - check variations

[toxic cave]

oh hi, I am having trouble with the StreamElements bot. It suddenly stopped working last night. Is this the proper place to discuss that?

[twin sentinel]

What exactly stopped working last night? The chat commands, event announcements?

[toxic cave]

Everything. But it looks after I just parted the channel from the StreamElements dashboard it is working now

thanks for the help @twin sentinel !

[onyx bane]

@zenith widget is there a way for me to just apply it to all withoutvariations?

[toxic cave]

wow..I typed all that with haste. I 'parted' the bot from the StreamElements dashboard and rejoined it after I logged out and logged back in to the StreamElements dashboard.

[zenith widget]

either remove the variations and re-add them

or just edit the variations

[toxic cave]

works now!

[onyx bane]

I accidentally deleted them before editing like an idiot, do you know them or have a link top setting them up?

[amber granite]

hi guys... my !addpoints command has suddenly stopped working? (its still enabled on 'chat commands')

[twin sentinel]

Have you set the command to use while online only by any chance?

[flat forge]

Anyone got the API for !top online but that it deletes the Bots

[amber granite]

no? it wasnt working whil live last night which is how i noticed

[zenith widget]

@onyx bane adding the variation will take teh default settings and image/sounds from the main alert that you've changed.

@flat forge There isn't an API endpoint for editing the watchtime.

[flat forge]

Oh waw

[amber granite]

@twin sentinel it seems to be only the points thats not working - the other commands all work

[dawn lily]

Hello

i am trying to change scene using my stream deck with streamelemets.live how do i do that ?

[twin sentinel]

Would you mind giving me a bot access to your streamelements bot? @amber granite

[amber granite]

sure @twin sentinel just let me know what you need me to do

[nocturne pelican]

@amber granite Follow these steps to grant managers/moderators access to your dashboard:

1. Click on your Channel Name at the top of the dashboard and select Settings
2. Create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control)
3. Send this invite to a mod/manager to give them access to your dashboard. The link is one-time-use and expires after 72 hours if not accepted
   Video tutorial: https://youtu.be/zl_h-ttZDF0

[twin sentinel]

Please send me the link via DM.

[dawn lily]

When i press the button it doesnt change scene

[amber granite]

@twin sentinel done

[onyx bane]

@zenith widget any idea why that overlay element would be spiking my CPU?

[twin sentinel]

@amber granite Added you testwise to the super moderator status for your bot and removed you, but I doubt that has solved the problem. So I don't really know.

[amber granite]

seems to be working now @twin sentinel

[twin sentinel]

If this happens again, please let us know.

[amber granite]

i will do dont worry @twin sentinel 😂 thanks again

[lament blade]

SO, not really sure how to go about asking for help with my stream settings in here, but is someone is able to assist, it would be wonderful to not have dropped frames

[nocturne pelican]

@lament blade Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[lament blade]

Heres the Log File https://obsproject.com/logs/elVNiwVYM_1jSE9Y

[twin sentinel]

https://h4ndy.eu/obslog?url=https%3A%2F%2Fobsproject.com%2Flogs%2FelVNiwVYM_1jSE9Y

This is an anlysis of your log file with tips on how to improve.

[lament blade]

thank you, going through the steps now. I'll let ya know how it goes

[lament blade]

@twin sentinel That was very helpful, a lot of the options of "Should do" we not done on my system. I'm going to run a test stream now, Ill let you know. Thankx again in advance.

hope that someone can help me with my dual pc setup with my Elgato :D

[nocturne pelican]

@lament blade For the best OBS support, please join their Official Discord @ discord.gg/obsproject

[lament blade]

just hoping there are some staff over here that use dual pc setup with elgaot

[dense kelp]

I namechanged on Twitch now my streamelements chat and bot is stuck in the old channel name and I am not sure how to make it transfer to the new one.

[tight harness]

Click on Part Channel on the dashboard, click on Sign Out, sign back in and then click on Join Channel on the dashboard

[dense kelp]

Cheers m8

Ok so the bot joined now but my chat in Streamelements OBS is still not functional, any fix for that?

[tight harness]

Try going to StreamElements > Logout > log back in. Within OBS.Live I mean

[formal plaza]

hi guys. i've isolated an issue that i've been having. My alerts don't work on stream but they do when i test alert in streamelements. i use streamlabs obs but ive switched everything to obs but having the same issue. i've copied the browser source and added it to my scene and the same issue. when i test it in stream elements it works on the overlay. but when i get a follower it doesnt. i'm desperate for help because i've tried everything 😦

[nocturne pelican]

@formal plaza We're not able to troubleshoot issues with using our overlays in StreamLabs OBS (SLOBS) as we don't have the tools to support their software. We recommend using OBS Studio or OBS Studio with our plugin OBS.Live.

[formal plaza]

i just tested with obs studio and the .live plug in

[dense kelp]

All my issues are solved now, thank you so much @tight harness

[twin sentinel]

@formal plaza When you test an alert and check the checkbox next to the emulation bell is it coming up in OBS Studio with our plugin OBS.Live?

[formal plaza]

yeah

thats what i don't understand. it works when i test but not when i actually get a follower. I don't always get the streamelements bot notification too but the bots in the channel and set as a mod

[twin sentinel]

Is it just for some follows here and there or is it for every follow?

[formal plaza]

I've only tested one today and nothing popped up, no "thank you for the follow" and no widgets

[nimble gale]

Hey, on streamelements I have my old twitch name, is there a way to change it?

[rain crypt]

Hi, Does the spotify integration no longer work? I can't find it anywhere and only just noticed its not working

[formal plaza]

ive sent you a recording of it working on obs @twin sentinel

[nocturne pelican]

@rain crypt Spotify has kindly asked us to disable our integration with them, so we complied. This means that the Spotify integration has been removed and the "Now Playing" widget no longer has it as an option.

[nimble gale]

This is my issue, where streamlabs has the old name while I have changed it.

oh I fixed the page title but its not changed on tippingpage

[twin sentinel]

@formal plaza Just followed your channel and got a follow notification in chat. So I would assume the alert is going off as well, when set up properly.

[formal plaza]

did you follow on 2? it popped up for one and worked fine. message , and the alert in obs worked

[twin sentinel]

junix followed.

[formal plaza]

yeah thats one that i got the notification for. I havn't changed anything though so thats really weird

[twin sentinel]

For followers there is an issue with twitch not sending us every follower here and there. Can you send your accountId please, so we can try to contact twitch?

[nocturne pelican]

@formal plaza Please provide your account ID found at the top of this page: https://streamelements.com/dashboard/account/channels This ID is public info and safe to share here.

[formal plaza]

5d3c90bf2196841195e4873f

I'll test again tonight and fingers crossed it works

[twin sentinel]

Thank you.

[formal plaza]

Thank you so much for the help. Hopefully it's all sorted . I'll let you know either way thanks again 😃

[twin sentinel]

@nimble gale Log out of the StreamElements dashboard and log back in please.

[nimble gale]

ok will do

it has not changed

OH I found it. no problem. it was just hard to find tipping page design setting

[spare knoll]

hey i want to make the tts sound only for more than 5 dollars how can i do it

[wind flax]

Wtf ? i have quality on max and 4500 bitrate

this is screen from twitch video

[jade remnant]

@spare knoll you will need to make a variation for donations set to $5 and enable tts.
disable tts for that standard setting

[nocturne pelican]

@wind flax Please provide a log from your last stream. To do this, in OBS go to Help > Log Files > Upload Last Log File and paste the link to the log file here.

[wind flax]

https://obsproject.com/logs/H5msePDDJK3ugHt_

[gusty elm]

Hey

Can i export my streamlabs alerts to streamelements

[twin sentinel]

https://streamelements.com/dashboard/account/import?provider=streamlabs or via OBS.Live.

[rain crypt]

Hi again(sorry for all the questions), Is there any way to add a !clip command that will get the bot to clip the last 30 seconds and auto post the link to chat?

[twin sentinel]

@rain crypt There is a custom API for creating a clip, but it will not post it in chat: https://thefyrewire.com/docs/api/twitch/clips/#required-parameters

[spare knoll]

hey can i import alert sound overlay to another overlay in stream elments

box*

[twin sentinel]

You can copy the alertbox widget to another overlay by selecting the layer in the layers option in the lower left and select the two paters with the red dot above it.

[spare knoll]

ty

[wind flax]

Guys pls help me

up you have my probelm (photo and obs log)

[twin sentinel]

Can you upload your current log too please.

[wind flax]

yep but its problem when i streaming now ?

[twin sentinel]

Would be best to stop the stream. get the log and post it here. then you can start the stream again.

[wind flax]

Ok wait

https://obsproject.com/logs/3IMDsciYr9klSbsC

last log

[twin sentinel]

please do not restart OBS after you stopped the stream.

upload the current log please.

The log has the latest stream session with 1080p and 7000 bitrate. Please uplaod the current log file.

[wind flax]

C or L ?

[twin sentinel]

C

[wind flax]

https://obsproject.com/logs/swkcIK9JLZvumeA2

[twin sentinel]

Non-Default x264 Preset
A slower x264 preset than 'veryfast' is in use. It is recommended to leave this value on veryfast, as there are significant diminishing returns to setting it lower. It can also result in very poor gaming performance on the system if you're not using a 2 PC setup.

[wind flax]

Okey what i need make

[twin sentinel]

Best to use the simple mode, when you have no idea what you are doing. Also you can try the auto configuration wizard to find your best settings.

[wind flax]

Okey thanks i go try it and say you

[analog dagger]

hey all, i cant seem to get TTS to speak for a specific variation of my subscriber alerts, any one know how i can resolve it?

[twin sentinel]

Do you want to have it for an months amount and above, or just that specific months amount?

[analog dagger]

on going, ive changed it to atleast

but it still wont play the tts

[twin sentinel]

Disable Pick an alert randomly when more than one matches and create a variation where the month amount is set with at least and the TTS enabled.

[analog dagger]

ive done that...

[nocturne pelican]

Follow these steps to grant managers/moderators access to your dashboard:

1. Click on your Channel Name at the top of the dashboard and select Settings
2. Create a new invite at one of three access levels (Bot Supervisor, Editor, Full Control)
3. Send this invite to a mod/manager to give them access to your dashboard. The link is one-time-use and expires after 72 hours if not accepted
   Video tutorial: https://youtu.be/zl_h-ttZDF0

[twin sentinel]

Please DM me the editor link.

[tranquil pumice]

question on emote overlays! I've noticed some animated BTTV emotes don't show up in the overlay. is there any way to add certain emotes or are some simply not supported? thanks in advance!

[twin sentinel]

@analog dagger The TTS is working fine for me. Be aware that you set a 10 second delay for TTS.

@tranquil pumice Make sure the !emotes default command is enabled in your bot and type !emotes update in your channel. This updates the emotes.

[analog dagger]

i did, because it wasnt playing with no setting there, so i made it 10 seconds but the tts wont play through obs

[twin sentinel]

Is the alert coming up in OBS when you emulate it at all?

[analog dagger]

the alert will come up fine and plays the sound however wont play the tts message

[nocturne pelican]

Right click on the BrowserSource > Properties > Scroll down a bit > Refresh Cache of current page

[analog dagger]

nope...didn't work

including when i emulate in the web browser

[twin sentinel]

Does the alert sound come up and then 10 sec later the TTS does not come up in the browser?

[lament blade]

I think I got my issues fixed, I am now just wondering if there is someone from Support staff that could assist me in checking my result?

[twin sentinel]

Hand in the latest log link with a stream and I will take a peak.

[analog dagger]

@twin sentinel correct

[twin sentinel]

What are you emulating exactly?

[lament blade]

@twin sentinel You want me to hand in a log or were you talking to somone else?

[twin sentinel]

@lament blade Though you searched for someone take a look at your log.

[analog dagger]

The subscriber variation alert

[tranquil pumice]

@twin sentinel thanks so much for your help!

[dawn dune]

Hello, Not sure where to post this, but trying here.
my "Chatstats" in streamelements dashboard is throwing me a 404 error.
Is this working for anyone else or just me?

[twin sentinel]

@analog dagger How many months are you emulating?

@dawn dune What is your old twitch name and what is your new one? The chat stats have to be manually fixed by a staff after a name change.

[analog dagger]

i have tried 1-2-3

[dawn dune]

em, lol_aleko78 (old, if i dont remember wrong) and fruktsalat (new)

[twin sentinel]

@analog dagger There is set a minimum for TTS in the default alert.

[analog dagger]

ive removed that and still nothing

would it just be easier to delete the widget and readd it?

[twin sentinel]

You could try that.

[analog dagger]

😉

[lament blade]

Sorry it took a bit, here ya go https://obsproject.com/logs/-hjefbEECGsOzY_A

[twin sentinel]

https://h4ndy.eu/obslog?url=https%3A%2F%2Fobsproject.com%2Flogs%2F-hjefbEECGsOzY_A

[lament blade]

already dealt with the capture interference, and I think I got it to be broadcasting video that isn't blurry

[twin sentinel]

You have in your Dark Matter Main scene a display capture and a game capture.

[lament blade]

Had, not have

[twin sentinel]

ok then.

[lament blade]

i just need a confirmation that its broadcasting clear, not blurry now, may I post my stream address?

[twin sentinel]

No, posting your stream address is considered self advertisement. Best to watch your vods, if the quality is what you are looking for. The log does not have any issues as far as I can see.

[lament blade]

ok, thank you, and glad I asked before posting it. Thank you for your help. do have a wonderful day!

[twin sentinel]

@dawn dune Your chat stats have been fixed.