helpdesk-twitch

[zenith widget]

!points tells you how many points you have

[graceful wave]

I know but how do I give myself more points on my own stream

[graceful wave]

thank you ❤

[robust peak]

How do i get the codes?

Please help

[nocturne pelican]

@robust peak The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[robust peak]

Now what?

I didnt get the code!

[lament blade]

Hey. Normally im using SLOB. Right now want to try streamelements obs. Can someone help me with setup ?

I need set alerts etc

[zenith widget]

I'm not sure under what folder SLOBS is installed on, but its best to first install OBS Studio and then our plugin, or just use our installer.

As for alerts

Here is a guide for our overlay editor: https://www.youtube.com/watch?v=LwAfMIR3Cj0&t=1s&index=17&list=PLCDDKlFdScbEwdx5AntcQIS1InkFJwHtv

[lament blade]

@zenith widget bro when I was using SLOB in COD black ops 4 stream was dropping frames and stream was lagging so much. I heard that with streamelements obs frames are not dropping and performance is better. Im right ?

[zenith widget]

SLOBS is known to take more CPU power then usually OBS Studio. But also Black Ops 4 is not a small game and its resource intensive as well.

[waxen shuttle]

@lament blade probably need to optimize it.

But yea i am trying out obs rn also

[tough dock]

quick question where do i get the streamelements plug in for obs, , i have already imported my streamlabs data in to streamelements but hate using the slobs , second question do you support streamdeck ? thanks in advance

[nocturne pelican]

@tough dock OBS.Live is a Plugin for OBS created by StreamElements. You can download OBS.Live here: https://streamelements.com/obslive

Please make sure you have the latest version of OBS installed, Current Version: 22.0.2. You can install OBS here: https://obsproject.com/

[torpid estuary]

Here you can download the plugin obs.live.

You can use your streamdeck with obs, SE does not have a direct integration yet. It is in the works tho.

[tough dock]

yep running the latest obs and using restream to stream ..and side note your support community rocks i spen the lase few hours reading the threads and found lots of great help just reading previous q&a ...

[torpid estuary]

Aww, thank you! We are here to help! Glad you like it here!

[tough dock]

@torpid estuary i hope it is soon ..that would be the missing part in my setup i use streamdeck but it is limited as far as integration .....

[torpid estuary]

Sadly no ETA yet, but it is being worked on!

[tough dock]

https://giphy.com/gifs/studiosoriginals-3ohs7JG6cq7EWesFcQ thanks again and have a great monday ...

[torpid estuary]

You too

[pulsar gulch]

Hello guys , to stream 720p do I need to make the base res same as output one ?

[narrow coyote]

No, output is what you are streaming at, base is the size of the canvas before downsampling

[pulsar gulch]

so the settings are right in the way I have them

?

All my games are at 1920

[zenith widget]

yes

[pulsar gulch]

Thank you

[lapis vault]

Yo boys, is there a way to refresh the avatar image?

i get this for a lot of channels

[torpid estuary]

try logging out and in again

[lapis vault]

me or him? he did that for sure anyway

it has been like that for months

[zenith widget]

They need to go to their profile page (example: streamelements.com/enkkfull) and update their picture there

[lapis vault]

Oh ok, ty

[lapis vault]

(you remember my nick LUL)

[zenith widget]

no. I copied it from your discord profile

[lapis vault]

D: i felt loved

[zenith widget]

WHAT IS LOVE??

[torpid estuary]

baby dont hurt me

[zenith widget]

I'll hurt you

right now

[torpid estuary]

[small pelican]

hi, why do chat messages during twitch streams sometimes not appear through obs.live chat for about 10 minutes, then pop in all at once? it has happened multiple times, is it a known issue?

[torpid estuary]

are you on the latest OBS version and using the latest version of the plugin?

[small pelican]

yeah. i also just noticed there's an obs.live channel where i should've asked this, sorry...

[upper geyser]

Where do I find my JWT Token

!jwt

[nocturne pelican]

You can find your JWT token on your account channels page: https://streamelements.com/dashboard/account/channels
(Don't forget to click on "Show Secrets")

[gentle imp]

hehe iFailed 😄

[upper geyser]

Thank you

[gentle imp]

no prob mate

[balmy pilot]

Hey there! I was wondering how I would configure a command so viewers can see how many loyalty points they have? I'm new to this and haven't quite figured it out yet so apologies 😪 :

[narrow coyote]

There is already a default command for that !points

[balmy pilot]

I've tried that and it hasnt worked, is there something I need to turn on?

[narrow coyote]

Make sure you have not disabled the command, and that you have the loyalty system enabled

https://streamelements.com/dashboard/bot/commands/default

[balmy pilot]

alright, thank you! ❤

[stiff tapir]

Hey friends! I have a question about SEPay. A friend gifted me some funds to help me buy a game and I withdrew it last week. It no longer shows on the SEPay dashboard that it's there, but it's also not in my bank account either. Did something go wrong?

[torpid estuary]

hi @stiff tapir , just some questions: you added your bank details at least a weak before you tried to withdraw and approved it? also, when did you withdraw the funds?

[stiff tapir]

@torpid estuary Yes, I couldn't click withdraw until my banking info was approved, and if I remember correctly, I withdrew either on a Tuesday or Wednesday. Does it take a full week to transfer?

[torpid estuary]

I will ask about it internally. I will ping you when I hear something!

[stiff tapir]

Okay, thank you so much!

[torpid estuary]

@stiff tapir ok, it is a normal bank transfer, it can take up to 5 business days until the money reaches your account.

[stiff tapir]

Okay, so it should be there sometime in the next couple of days. Got it! I appreciate the help, @torpid estuary !

[torpid estuary]

[main thistle]

Hi, the timeout unit for banned words is in seconds, right?

[torpid estuary]

yes @main thistle

[cerulean grail]

Can I get an early access code?

[nocturne pelican]

@cerulean grail The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[main thistle]

@torpid estuary thx, the unit is unfortunately missing in the chatbot settings. Can this be fixed by SE?

!ranks

!rank

[torpid estuary]

i will relate it.

[pulsar gulch]

Are these settings alright here ? or should it be Above normal at priority ?

[zenith widget]

What are you PC specs?

[narrow coyote]

usually works best to have it set to high

[noble estuary]

Anyone able to help with padding in an alert?

no matter the padding, doesnt seem like it ever gets applied to the text

[winter zenith]

what browser do you use?

[noble estuary]

chrome

[winter zenith]

hmm should work just fine

what text are we speaking about? CSS?

or in the editor?

[noble estuary]

in the editor for sub alert

i have an image that i want the text to appear on top of, but no matter the padding to move the text it will not move

[winter zenith]

how big i your alertbox widget?

is it big enough for the text to allow be on top of it?

and what base positioning did you select?

[noble estuary]

yes, base position text over image

[winter zenith]

clear the cache maybe?

[surreal carbon]

I didnt get my invite code to StreamElements

[nocturne pelican]

@surreal carbon The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[surreal carbon]

Did it

Ty

[pulsar gulch]

@zenith widget i7 6800k , 16gb ram with 1070

Is it also good to have the Browser source hardware acceleration activated ?

[zenith widget]

no

with our* overlays - no

[pulsar gulch]

and with overlays still no

?

[zenith widget]

sorry, corrected my self

[pulsar gulch]

ok

thank you :3

ofc only SE elements are the best 🙄

[surreal carbon]

If u have pc do u get acces to StreamElements?

Whitout a code

[zenith widget]

@surreal carbon No. The app is mobile only.

[elder sorrel]

I think I need to turn off Hardware acceleration lmao. I forgot about that cause my Animated Overlay drops my frames to 45-50 😓

[surreal carbon]

Kk @zenith widget

[wintry fog]

so i just became an affilate on twitch and now have a sub badge i go to my subscriber alert and upload a Gif image for the alert image and it uploaded fine and i clicked save settings when i go to test it it still shows the dumb shark gif default.... what am i doing wrong

[weary mist]

@wintry fog The sub alert has default variations for different sub events. Go to the varitations tab to change them to the GIF you want to use

[wintry fog]

ahh alright thank you!!!

[pulsar gulch]

Downscale filter should stay bicubic ?

[zenith widget]

@pulsar gulch https://stream.twitch.tv/encoding/ these should be the settings you need to adjust in order to stream at said quality. Anything else is just advanced settings you need to adjust based on your setup or needs.

If you need explanation on what each option does, its best to go to OBS Support discord.

[pulsar gulch]

Got it , thank you @zenith widget

[dreamy lagoon]

how to add overlays to obs with stream elements live plug-in?

[strange cloak]

Even though I have the redemption chat alert disabled within the "Chat alerts" module in StreamElements, redemption alerts continue to appear. Is there any other way I can disable redemption chat alerts?

[torpid estuary]

@dreamy lagoon same as in OBS Studio. You add them via browser sources. Please watch our video guides linked for you in #welcome

@strange cloak where are the redemptions played? On stream or in chat?

[strange cloak]

@torpid estuary The redemptions are sound redemptions on stream.

[torpid estuary]

And you disabled what exactly? The items in your store?

[strange cloak]

Just the chat alerts for store redemptions. The chat alerts that say "so and so redeemed such and such item for such and such amount"

Here's the setting:

[torpid estuary]

Oh ok, you want the sounds to be played without any chat alert about who redeemed them?

[strange cloak]

Exactly! 😄

[torpid estuary]

You have the store items Set as Sound effects, right? Im on mobile atm, so cant check, but if you set them to stream perks it should be possible to redeem them without a Chat alert

[strange cloak]

I have them set to sound effects, yeah. I could try switching them to sound perks real quick and let you know if that takes care of it. Brb

Still shows chat alerts when they're set as stream perks 😦

[torpid estuary]

On step 2 you have the option to deselect "show alert on redemption" when choosing stream perk

[strange cloak]

Oh gosh... 🤦 my bad, let me give that a shot real quick

Hmm... it's still generating the chat alerts even with that unchecked for some reason.

[weary mist]

When redeeming through chat, (either !redeem item or using a custom command), the redeem command itself has a response, which at this moment is not editable or able to be turned off (unless you don't allow the item to be redeemed via command)

[strange cloak]

Aw bummer... I was wanting it to be redeemable via chat, yeah. Do you know if there are any plans to change that in the future?

[plain snow]

How I get an invite code?

[nocturne pelican]

@plain snow The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[plain snow]

Thanks @elder sorrel

[elder sorrel]

No problem 🤘🏼

[dreamy lagoon]

@torpid estuary thank you so much 😃

[torpid estuary]

[pulsar gulch]

What could be the reason that I'm getting 20 - 30 - 40 fps in a game ?

I'm currently using the inspector to test thee stream and got into fortnite having fps caped at 60 but getting 20 - 30 and it's not playable

[leaden bramble]

I have an available balance on S.E pay but the withdrawal keeps failing is there a reason why?

[misty wagon]

@pulsar gulch if I'd use a i89 with a ps6.1 and ripple the bottom neck.... WHY did we not meet at TwitchLDN!!!

[elder sorrel]

@leaden bramble Was that your first Tip through S.E Pay?

[leaden bramble]

no my 4th

ive withdrawn before so im like

[elder sorrel]

Is your balance $5 or less than $5? You'll be able to withdraw every time you have more than $5 in your available balance.

[ember kraken]

@zenith widget Hey - just hitting the buttons doesn't work, tried that already but did it again just for consistency's sake. It just takes me to the overlay screen, and I already have an overlay.

Same with importing from other tools.

[lament blade]

Does anyone know how to add when someone sends you bits, it tells you the total of bits of all time? Like XX cheers you 100 bits, a total of 200 bits.

[random roost]

Does SE have a Discord Twitch announcement bot? Like where it automatically announces my stream going live. I used to use Going Live and TwitchBot but these services aren’t reliable and have big announcement delays

[elder sorrel]

@random roost There is not.

MEE6 would be the most common one I can think of.

[grave python]

is there

a way to allow sub requests without having a need to moderate them

[random roost]

I’ve heard about using MEE6. Could you send me how to set up the announcement w MEE6

[elder sorrel]

@random roost I have no idea how. Googling it does come with Guides on how to Video or no video.

[grave python]

I guess there is not

[elder sorrel]

@grave python Not sure what you mean 🤔 What are you trying to do exactly?

[pulsar gulch]

@misty wagon where were YOU ?

[grave python]

allow my sub requests for media play queue without having need to approve em

[pulsar gulch]

My stream is lagging so bad rn and no idea what to do .. 😱

It says this

[storm timber]

why cant i change the hype cup cheer tokens??

and why dont the default twitch ones work??

[potent bear]

How do i operate the bot automatic to welcome people to my stream when they are watching

[narrow coyote]

@pulsar gulch That means that your PC cant keep up with encoding, you eirther need to try a faster preset, lower your video settings, like FPS, or try a different encoder, like nvenc instead of x264

@potent bear That is not really possible, pretty sure there is an idea post you can find for it and upvote

[brittle tulip]

if i have a question on how to stream on a chrombook would i post it here?

And I need help starting a stream on my chrombook

[plush tiger]

Will the timer bots go off on their own if I set the chat lines to 0?

[jade remnant]

Yes glock

That's what I have

[brittle tulip]

i need help also'

[narrow coyote]

These channels are for support with StreamElements services themselves, you can try asking in #general-chat , but streaming on a chromebook is not really going to be possible

[brittle tulip]

ok thank you

[snow estuary]

Hey there, I have an issue regarding your twitch chat widget, the chat messages just do not show up on the widget, any advice?

[narrow coyote]

Most common cause is incorrect resolution, the browser source needs to be 1920x1080

[snow estuary]

The browser source resolution is correct, and I see it on OBS, i'm trying to add a twitch chat widget into an overlay I am customizing from your library, i can see the chat window on the overlay, just not the actual messages, no matter what I try

[narrow coyote]

@snow estuary Save your overlay, log out of StreamElements site, and then log back in. If you see no chat at all, then your Twitch token might have expired

[snow estuary]

I'll give it a shot

[ionic oyster]

I switched to stream elements from Streamlabs and I love it but my viewers miss the !boss mini game. Is there a way I can set something like that up on stream elements? Also, when will the mobile app be coming out? I thought it was disposed to come out in October.

[snow estuary]

@narrow coyote That did the trick! Thanks!

[narrow coyote]

[ocean eagle]

Does SE have anything similar to a Queue system for Viewer Games ?

[narrow coyote]

Queue system is on a long list of things to implement. Currently, best way to do it is with a store redemption item, and use the redemption list to track users in the queue

[quaint glen]

In the tipping system under the G2A option it says "Charge-back fees: Full CB Protection by StreamElements". Does that mean that people can't make chargebacks or that if they do the streamer doesn't pay a fee for that chargeback ?

[ocean eagle]

Thank you @narrow coyote

[bright tartan]

I cant click on settings, Viewer Requests, or Queue Moderation. Any ideas?

[rotund drum]

so I have sound request on... how do I set it up only for mods???

[pine hemlock]

@bright tartan Use the website for media request not the app. Its not 100% supported on the app yet

[sly moat]

anyone know if chat commands are not working on twitch

?

[ionic oyster]

they work

[torpid estuary]

@sly moat is the bot joined to your stream?

Part it and rejoin it via your dashboard

[quaint glen]

Need some help with this. In the tipping system under the G2A option it says "Charge-back fees: Full CB Protection by StreamElements". Does that mean that people can't make chargebacks or that if they do the streamer doesn't pay a fee for that chargeback ? Also if a chargeback is allowed what is the process?

[raven siren]

I have a rather technical issue regarding customapi on the server-side. is there a developer who I could contact by DM?

I am the developer of a popular chatbot API hosting site (2500+ hits per day) and I am getting complaints from users, which I cannot resolve without your help

[narrow coyote]

#dev-chat

[raven siren]

@narrow coyote not that API, customapi like used in commands

I make commands like !teamlive !weather and !urban possible

[leaden bramble]

@elder sorrel my balance is way above that

[lament blade]

my watchtime command isnt working, whenever i use it, it says user has watched 0 seconds

can any1 help plz

[pine hemlock]

Do you have loyalty points enabled

[lament blade]

whats that?

actually, yes i do @pine hemlock

[pine hemlock]

Watchtime/loyalty updates in 10 minute intervals

[lament blade]

i didnt understand a single thing u just said in that sentence, can u clarify plz @pine hemlock

[pine hemlock]

If you have loyalty enabled, which im not sure you do because your leaderboard has no one it, is updated once every 10 minutes, which is what updates watchtime

[lament blade]

can we do like a private call and ill screen share u my screen?

[pine hemlock]

Go to https://streamelements.com/dashboard/loyalty and make sure this is enabled

[lament blade]

ahh

thx

still dosent work : ( @pine hemlock

[pine hemlock]

If you just enabled it, wait 10 minutes and try again

[lament blade]

OH

ok

[odd tapir]

Hi there, I'm having an issue with the !time command, were it doesn't matter what time zone i put in its always showing up as UTC time

[pine hemlock]

What timezone are u wanting @odd tapir

[odd tapir]

@pine hemlock its AEST

[ebon stag]

hey guys. I am looking to chroma a sub alert. i know i can do it through obs but not all my alerts are needed to be chroma keyed......any way to do it on streamelements itselkf?

[pine hemlock]

${time.Australia/Brisbane} @odd tapir

@ebon stag Why are you chroma keying?

if you add the overlay url to obs, the green in the overlay editor is removed regardless.

@odd tapir That is me winging it, i think its the same timezone

https://en.wikipedia.org/wiki/List_of_tz_database_time_zones

[odd tapir]

ok no worries, Thank you @pine hemlock I had tried a similiar but that worked a treat, you nailed it

[ebon stag]

@pine hemlock thanks for responding. I have me on a green screen dancing for some alerts. I want to chroma the green screen behind me out of it.

[pine hemlock]

You'd probably want to find a way to remove the greenscreen prior to using the file on obs/streamelements

[narrow coyote]

If you are not capable of editing the video, the only option to use chroma key in this way would be to have this alert in its own overlay, that would be in a separate browser source that has the chroma key filter on it

[ebon stag]

i can edit....but i dont think thats possible even with premiere pro

it would just then be a black backgorund

[narrow coyote]

you can render videos out with an alpha channel

[whole narwhal]

hello guys, so I want to change my tipping name from archeloncs to shyguy, but I cant find a way to do that

In my tipping settings, my tip link is on my archelon, but I want to change it to shyguy

The link itself it can be only copied, I want to edit it, any help?

[strong kernel]

^Answered in live chat.

[ebon stag]

one more question im changing the sub alert to an image instead of a video. it shows the image but when i press to emulate the sub alert it still shows the shark dfancing

[strong kernel]

Check your variations.

[ebon stag]

thank you!!

[earnest sun]

I would like to disable the options for the Hypeboss and add or subtract the HP itself or enter how much HP it has. Is there a setting for this somewhere?

[unkempt swallow]

Twitch chat wont connect on obs live. Help please!!

[zenith widget]

@earnest sun There is a setting to disable healing of the hypeboss

HP is also based on the amount the previous attacker has used

or remainder of it - click on "overkill"

@unkempt swallow What does it show? An error?

If yes, make sure you have logged in, at least once in the SE Dashboard here:http://streamelements.com/dashboard/

[unkempt swallow]

Yes I'm logged into stream elements, and logged into ground control, and also twitch. It says, connect with twitch, twitch session expired

[zenith widget]

Have you clicked on the button?

I've seen this last night on my own OBS.Live and it connected properly

[unkempt swallow]

Yes I clicked on the button and it wont load

[zenith widget]

Restart OBS.Live and run as admin.

[unkempt swallow]

Ok I'll try that

Nope that didn't work either

[zenith widget]

Click on "Streamelements" on top then click "Logout" and then same menu -> Login

or just login via the button in the middle again

[unkempt swallow]

Its currently loading, or buffering 🤣 I'll let you know if it loads. If it doesn't, I'll exit out then restart obs

Yes!!!! It worked, thank you so much!!!!

[zenith widget]

[signal notch]

How do I export my SE Chatbot commands?

[zenith widget]

Usually via our API, but I can't give you a direct link to the API point, due to changes in our website that shows all our API points. Why do you need them exported?

[spiral temple]

I need some help, I got an accidental 24h ban, which has been lifted and the strike removed, but ever since that happened, my StreamElements has not been working right, my Alerts usually don't go off, my Kappagen doesn't work, and my overlays are not populating with anything (like chat boxes) etc. Please Help!

[zenith widget]

@spiral temple Log out from the dashboard via the "Sign out" button on the top right and the log back in

[spiral temple]

@zenith widget tried that, didn't seem to do anything

[zenith widget]

Are you sure? This usually refreshes your token with twitch and it should work in syncing your account again.

I think this also changes overlay links, so you may need to re-add them

[spiral temple]

@zenith widget I removed the connection on the Twitch side, and then did the "Sign Out" thing you just from from the SE side, so far, seems to have not really fixed anything, but just did it all again and will I guess report back when I stream tomorrow

[zenith widget]

No need to tag me every time as I'm here 😉

Like I said, if you get banned, then its lifted and reloged in our dashboard, not only your token with twitch is refreshed, but most likely the overlay links are changed. Readding them and running a test alert should give you a result right away.

[rocky crater]

I have no idea if im in the right place but i tried asking support about a "purchase with points" transaction i made for a casinodaddy shirt 5-6 weeks ago and was just curious if i shouldve gotten a confirmation email or... Anything at all? I know it was on back order and im in US so i was just curious on how it all works

[zenith widget]

if its with loyalty points from a streamer - you should ask the streamer or their mods about it

[rocky crater]

Ok, thank you! :)

[amber kettle]

So im trying to make a community on twitch from my phone how can i do it

[zenith widget]

Stream from your phone. Unfortunately, out app for the phone is in closed beta.

[nocturne pelican]

@amber kettle The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[random saffron]

Hi when i start streaming it only shows black screen. What can i do?? It shows the scenes too.

[zenith widget]

Have you added your game as a source to your scene?

[random saffron]

no?

😄

ty

[zenith widget]

👍

[buoyant raven]

Hello

[zenith widget]

[harsh frigate]

is there any way i can use streamelements to count the amount of bits a person has donated?

for each individual person that is

[winter zenith]

should be on the Bits Leaderboard on Twitch or in our Extension on Twitch @harsh frigate

[random saffron]

umm.. Keizar i just added my game as a source to my scene and it didint work. What can i do?

[zenith widget]

What game?

[random saffron]

tom clancys rainbow six siege

[zenith widget]

Ugh..not sure

[random saffron]

or i think i did

[nocturne pelican]

@random saffron For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

[winter zenith]

@random saffron try display capture

But beware people will be able. To see what's on your desktop when you tab out of the game I think

[clever nimbus]

Hello, did I see that you can now change your bot name in SE OBS Live?

I'm a ground control user

Wondering if I do away with Ground Control and move to SE OBS Live.

[zenith widget]

Yes

@clever nimbus Check top most pinned message in #helpdesk-selive

[clever nimbus]

Thank you

[crimson yew]

Isn't Ground Control different from OBS, though?

[clever nimbus]

Yes. But the bot name was one of the reasons I was still using it

[zenith widget]

Ground Control only gives you an activity feed, bot rename and media share, but GC is known to be buggy with media share

Next version of OBS.Live is planned to have media share as well.

[crimson yew]

[clever nimbus]

OBS Live looks great. Easy change on the bot name thank you. Quick question, on the media, I would still need either the website open or ground control open, for the media to play correct?

[zenith widget]

I'd recommend the website/dashboard

[clever nimbus]

And once media share is in OBS Live I won't even need that open correct?

[zenith widget]

Hopefully yes

[hardy sinew]

Hello, how long it takes for me to know if i was accepted at sellout? And how do i know it?

[clever nimbus]

Thanks everyone! You guys rock

[zenith widget]

@hardy sinew We update the sellout list once a week afaik.

[waxen bane]

Invite code ????

[hardy sinew]

Oh nice, and at what day? @zenith widget

[zenith widget]

No idea.

[nocturne pelican]

@waxen bane The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[hardy sinew]

No problem gotta wait, thanks @zenith widget 😉

[tidal mortar]

How do I get a code for the mobile app? I want to try it out!

[nocturne pelican]

@tidal mortar The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[earnest sun]

Thank you @zenith widget But I wanted to do the follow thing. in Viewerbattles after someone beat me, I wanted to drop the HP for a little bit.

And there should not be any other option

[zenith widget]

For manual lowering of the hypeboss HP? I can ask if this a thing that will be implemented.

[earnest sun]

That would be crazy

I suppose that so many people develop ideas and systems and it is always flexible to use.

For example, in the chat, if the admin types -hb -/+20
You lose or win 20 HP

btw. how does healing work?

Do i have to tipping myself to get hp back xD?

[zenith widget]

healing works, by the current hypeboss(example - Perry) donates/cheers/subs while they are the boss

[earnest sun]

AHHHHHHHHHHH

Yeah i remember how that system works right now

Everyone can be the boss

😬

Okay, okay

That's good for big streamers, but my idea is, that I´m the fix boss, and when my HP drops Zero I will turn off the stream

[zenith widget]

the manual taking/healing of the boss can be added as a default command

[earnest sun]

that was the idea

oh really?

[zenith widget]

At least thats what the dev said just now

[earnest sun]

So I can turn off everything of and manage it by myself, like i wanted to do

Hmm

[lament blade]

How i add command while use the chat ?

[nocturne pelican]

@lament blade You can make changes to custom commands in chat with!command add/remove/edit/options/show Valid flags for !cmd options are: -cd (number) -usercd (number) -cost (number) -level (number) -type (say, whisper or reply) -count (number). --- Example: !cmd options twitter -usercd 60 -type reply -level 250

[dull girder]

Does streamelements have a app similar to streamlabs that you can download to see your recent follows host sub etc

[tight harness]

Yes we have Ground Control

Or you can use the OBS Studio plugin we made called OBS.Live

Ground Control: https://streamelements.com/groundcontrol
OBS.Live - https://www.obs.live/

[plucky cargo]

How can I get an invite code for the android app?

[nocturne pelican]

@plucky cargo The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[plucky cargo]

Thanks

[stoic night]

good day maam sir. may i ask what should i put or where i can get that invite code... thanks

[crimson yew]

Reading some of this is funny.

[nocturne pelican]

@stoic night The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[stoic night]

ahhh okey thank you very much.. 😗

[jade remnant]

You have ground control? Did you send it to major Tom?

[dreamy lagoon]

is that app gonna be on iOS?

[elder sorrel]

@dreamy lagoon Probably. Just no ETA when as the IRL App is currently Android only.

[dreamy lagoon]

k

[dry olive]

hey guys.. i'm sure this is probably documented somewhere, but I can't find it

is there any way for me to remove the last person from my followers labels on streamelements? last person who followed me had a very inappropriate username

[elder sorrel]

@dry olive Try this: Activity Feed > Widget Data or DATA in the overlay editor,
You may need to refresh your overlay cache as well.

[dry olive]

ahh, cool, that's where it is

so I assume if I just delete them from the recent followers and change the name in the latest followers box, that should be good? 😃

[elder sorrel]

Yep. As the new name should replace the one with the bad words 🤠

You can edit the Latest follower & can go down to Recent followers to remove the person's name.

[dark hearth]

Good afternoon: When requesting songs with the song request, when the alert comes out in the chat, the name of the song does not appear, only the YouTube link, is there any solution?

[torpid estuary]

for some songs that will be the case.

other songs get picked up correctly

[dark hearth]

ok! Thanks 😃

[weary island]

What's the fire steam app app about?

[elder sorrel]

IRL Streaming @weary island 🤠

[lime wraith]

I cant seem to figure out how to resize my game capture to fit inside my overlay and the game capture wont load...

[nocturne pelican]

@lime wraith To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website), and :ballot_box_with_check: “Shutdown source when not visible” https://youtu.be/KDvLynUqXI4

[lament blade]

how is it possible that emotes from betterttv are displayed correctly in my chatbox?

[lime wraith]

And how do i stretch my display capture by length and not width

[nocturne pelican]

@lime wraith For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

[lime wraith]

Ty

[torpid estuary]

@lament blade where? on twitch, in obs.live?

[lament blade]

oh sorry, in obs studio 😄

i have the chatbox but the emotes doesnt work.

[weary island]

Have there any overlays been designed for a poker streamer? When I look in the overlay gallery, there only ever appears to be overlays for gamers.

[elder sorrel]

@lament blade Did you download the Twitch extension for BBTV? 🤔

[lament blade]

yes. in twitch chat the emotes are also displayed but not in my overlay in the chatbox (obs studio). instead of the emote only the font is shown here.

[elder sorrel]

Hm. I think you need to add in the Chat Widget to enable BBTV. Checking real quick.

Gah. I would have to check later when I get home or if someone answers ahead. Using Mobile is not being friendly with the Overlay Editor.

[covert grove]

guys watchtime is not working for me. always shows 0 seconds

can you come help ples?

[elder sorrel]

@covert grove Do you have Loyalty enabled? Loyalty will have to be enabled for Watch time to work.

[lament blade]

Unfortunately I can't find an option to activate BBTV in the overlay settings of "Your channel's Twitch chat" :/

[covert grove]

still doesn't work

[elder sorrel]

Watchtime is counted every 10 minutes.

!watchtime

[nocturne pelican]

10 minutes of watchtime are given to those in chat when the loyalty points are handed out (every 10 minutes). Therefore, loyalty must be enabled for watchtime to work properly. There is no direct link between watchtime and all-time points. It can’t be calculated from the amount of all-time points a user has because subs may earn points at a faster rate and !bonus all command increases all-time points for users in chat at that time. Giving points to a single user does NOT affect all-time, only when giving to all in chat.

[elder sorrel]

@lament blade I think you will have to go directly in BTTV Settings. As I've seen other SE users have the Twitch Chat open & have BTTV Emotes show 🤔

[lament blade]

ok but i can't find which option it could be in these settings to display the emotes?

[keen pelican]

hey, can i trigger an gif with an command ? and the gif ll be shown on stream ?

[torpid estuary]

@lament blade hast du das betterTTV addon installiert? also im browser?

@keen pelican you could do a store item and redeem it via a command

[lament blade]

ja ist installiert. sonst wäre das nicht möglich:

und im obs studio schaut es eben so aus:

[torpid estuary]

ich teste grade. finde auch nichts zum anhaken, wird aber korrekt sowohl in OBS als auch im chat widget angezeigt. lass mich nochmal nachsehen

[lament blade]

das es gehen muss, sehe ich bei anderen streamern. aber ich finde bei der chatbox einstellung in den SE Overlays nichts dazu und auch bei den BTTV weiß ich nicht, was ich noch extra anhaken müsste damit es funktioniert 😦

BTTV support hat mir gerade das geantwortet: that's a question for obs my dude
we dont officially support obs

[keen pelican]

can i set an store item for only Mods/streamer ?

[torpid estuary]

@lament blade ich bin am nachforschen. ist nur so ewig her dass ich das einstellen musste! wenn ich was raus finde ping ich dich an!

@keen pelican no, you can make sub only items, but not mod/streamer

[lament blade]

danke, das wär echt lieb! hauptsache es funktioniert dann 😄 ich komme nämlich von alleine nicht darauf wo diese einstellung zu finden wäre 😄

[brittle tulip]

The app on my phone said to ask for a invite code how do I get that?

[torpid estuary]

@lament blade ok, also. bitte öffne mal die seite https://streamelements.com/dashboard/bot/commands/default und stelle sicher dass der command !commands aktiviert ist. danach tippe in deinen chat !emotes update, da es eigentlich schon funktionieren sollte.

[nocturne pelican]

@brittle tulip The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[lament blade]

danke jetzt funktioniert es!! 😃

[torpid estuary]

[elder sorrel]

I'm going to assume that it's working now

Thank you @torpid estuary

[torpid estuary]

yep it is. it was an issue with updating the emotes by using !emotes update since it should have worked after installing betterTTV

[elder sorrel]

A easy change I didn't know of first The more I learn each day 🤠

[keen pelican]

so, when i do a store item fpr my gif, how i can shows it on stream ?

[cloud kelp]

hey, you know that fanboy @normal igloo ? Well in his streams he has slots and no one ever wins it and i think its too hard to win, is there anything you can do? maybe make it possible to bring the odds up?

[torpid estuary]

by adding a "store redemption" widget to your overlay @keen pelican

@cloud kelp there is a slider to up the odds. but we can not make streamers do that.

they can set the slider however they want.

[cloud kelp]

Oh okay, thanks for the help

[torpid estuary]

[normal igloo]

Mm fanboy

[torpid estuary]

james, stop robbing your viewers!

[normal igloo]

@torpid estuary stop robbing my viewers... have you even seen my leaderboard ?

[jade remnant]

give me your viewers, i needs thems

[rotund drum]

is there a widget to show my "twitter, Instagram, discord, etc." ?

[normal igloo]

@jade remnant sure for £250 per month

[jade remnant]

..... £375 and you have a deal

[normal igloo]

Per month tho

[jade remnant]

ah, in that case £400

[normal igloo]

400 per month

[rotund drum]

Is there a widget to show my "twitter, Instagram, discord, etc." ?

[jade remnant]

yes Big, there is a twitter option you can enable in the modules

[elder sorrel]

I believe Crafter's referring to show on the Stream overlay.

[jade remnant]

ah, i shall go back to my corner then

[elder sorrel]

I don't think there is 🤔 Unless maybe using the Image Rotator?

I personally haven't used it myself so no idea.

[torpid estuary]

@rotund drum what do you want to do? most of our themes in the theme gallery for example come preequipped with fields for your social media. its more or less just a graphic of the social media and a text field where you add your name to it. its not clickable by the viewer, just displays it.

[lament blade]

Salut je suis nouveau

[stiff tapir]

Just as a follow up @torpid estuary , the payout came through today. I'm sorry for being impatient, and thank you for the help!

[torpid estuary]

@stiff tapir hey np, thank you so much for following up!

[elder sorrel]

@lament blade #🇫🇷︱français

[lament blade]

Oui

[tepid knot]

Can I have a access code for stream element mobile

[nocturne pelican]

@tepid knot The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[tepid knot]

I can't get a media request widget

[elder sorrel]

@tepid knot Are you streaming directly from your Xbox?

[tepid knot]

I stream from my Xbox and I have been trying setup my stream on my your website using my cromeboom cause I don't know how to get stream element on my Xbox

[elder sorrel]

!console

[nocturne pelican]

Here is a guide on how to setup the most essential tools for streaming from your console, while using StreamElements tools without involving a Capture Card! It's easy to do, take 4 minutes to read and 10 to 15 minutes to setup!
Read all about it here: https://blog.streamelements.com/how-to-stream-on-console-7b620b1c46c3

[strong kernel]

Consoles on their own can't support overlays. You need either a capture card or some kind of remote play on your PC to do it.

[tepid knot]

How much is a capture card for Xbox one

[strong kernel]

There's no one price for capture cards. Do your research.

[tepid knot]

Do you know how much the cheapest one would be

[strong kernel]

Rabbi Dr. Google might be able to help you with that question.

[serene granite]

dont forget to wait for black friday sales

[strong kernel]

^ Good point

[tepid knot]

I'm only 15

[jade remnant]

https://www.google.co.uk/search?q=capture+cards&rlz=1C1CHBD_en-GBGB783GB783&source=lnms&tbm=shop&sa=X&ved=0ahUKEwi1p_Pj7OPeAhWkAcAKHfHLDBIQ_AUIDigB&biw=1920&bih=938

[serene granite]

for now, streaming with an overlay might be out of your reach, but our bot has a great Chat Alerts module that can make it a fun experience 😃

[tepid knot]

I can't afford a head set or a face came and I can't entertain any one so I was hoping to have song request to entertain people

[elder sorrel]

Doesn't Xbox use Groove Music that can play in the background? 🤔

I haven't played music through Xbox in a long time.

[tepid knot]

But don't it more my stream
And is it free

[elder sorrel]

No idea if it's free. As I said I haven't played music through Xbox in a long time.

You can check the Xbox Store to see if it is.

[strong kernel]

Ecks-bawks? What is this eldritch device you speak of?

[tepid knot]

?

[strong kernel]

Don't mind me. Being silly.

[tepid knot]

Oh

It' a device that souldent be able to stream with twitch cause you can't make you stream like a normal stream with overlays

[thick tusk]

Can I get a invite code for the mobile app?

[nocturne pelican]

@thick tusk The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[sick trench]

Hi my gifted sub alert keeps spamming on my main gaming scene on obs, dont know how to stop it. it keeps spamming when no one is gifting subs

[torpid estuary]

just like that, or when switching scenes?

[weary mist]

@sick trench have you had a gift bomb? It could be working through the queue on that. A good way to prevent that is to add the community gift sub variation, which will grab all those bombs and put them into one alert instead of several

[blazing jolt]

after i used your services to donate to a streamer i lost all the streamer i was following

[jade remnant]

stream elements unsub'd/followed everything?

[blazing jolt]

yeah

[jade remnant]

so you went to a streamers page, clicked donate and it unfollowed?

[weary mist]

We don't have the ability to do that. Make sure you are signed into the correct account. if you accidentally signed in with a different one, then who you follow could change

[blazing jolt]

could be a problem that just happen on the same time but it happen right after i donated

[thorny remnant]

Hello! I can't get the meda requests to work

[jade remnant]

thats not how stream elements works

[torpid estuary]

@thorny remnant what exactly isnt working?

[thorny remnant]

I have the media share widget on my overlay but doesn't allow to show on stream

[torpid estuary]

so what happens? the button is greyed out, no window is showing up?

[thorny remnant]

I put the media share on my overlay and I try to play on stream:

https://i.gyazo.com/d74f09cc0b74e48165b12469907054c6.png

[weary mist]

Ah, that video does not show on overlay. You need to add another video, something else to push to the overlay

[thorny remnant]

lemme try

Oh Thanks 😄

[nocturne tulip]

Heya! So i've got a set of overlays how to I actually get them onto my stream?

[torpid estuary]

input their url into browser source in your OBS

or are you streaming with console?

[nocturne tulip]

Ah thank you!

[bright smelt]

Early Access code?

[nocturne pelican]

@bright smelt The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[tawdry lark]

Hi all, 2 things if I may?

1. Multi Raffle only draws 1 winner?
2. Giveaway command to enter for me is !sit but the auto text says !raffle

[weary mist]

@tawdry lark multi raffle draws more winners as you have more people sign up.
2. I can't check the module settings for it right now, but it might be editable there. If not, I recommend keeping the default command the same, and just adding an alias

[tawdry lark]

😦

raffle sucks lol

@weary mist so the multi raffle is not awarded to everyone?

[weary mist]

if you want to award everyone, just use !bonus all #

The idea is that there are more winners the more people that join, and it just doesn't get give to the few who might join

[tawdry lark]

hmm ok i was using it as a transfer type scheme

they type the command to enter which costs loyalty points but awards a different type

confusing I know

[weary mist]

loll, a bit yes

[tawdry lark]

i can pm if want?

[pulsar gulch]

Hello guys

it's something wrong with the website rn ?

[tawdry lark]

@pulsar gulch oh hi >.<

[pulsar gulch]

oooi Pug ❤

[tawdry lark]

working for me if that helps

[pulsar gulch]

i see weird stuffs

[strong kernel]

Icons aren't loading in your browser?

[pulsar gulch]

ehmm don't think so

but it's the first time that's happening

[strong kernel]

You're using Chrome right?

[pulsar gulch]

yep

[strong kernel]

Refreshed lately?

No adblocker or anything similar on?

[pulsar gulch]

something from plugin ?

yes i did 2 sec ago

ehm i have ad block

[strong kernel]

It has nothing to do with a plugin.

Something might be blocking the icons for some weird reason.

[limpid harness]

Hello, is this the correct channel if need SE help?

[pulsar gulch]

@limpid harness yes

[limpid harness]

Perfect

so quick question

Im new to Se. How do I setup an automatic welcome message <ViewerName>?

in chat

[pulsar gulch]

@strong kernel tried to close ad block , deleted cache and cookies .. still the same

[strong kernel]

StreamElements doesn't automatically recognize new viewers who just enter your channel.

[limpid harness]

oh

[strong kernel]

We're not in the business of calling out people who might just want to lurk.

[limpid harness]

so all I could do is setup a timer to say hello at intervals?

[strong kernel]

You could if you'd like.

[limpid harness]

ok what about a welcome msg without calling someone out, but that is more in time with a new person joining the channel?

[strong kernel]

Nope.

[limpid harness]

Ok. thanks

[strong kernel]

@pulsar gulch Unfortunately there's not much more I can offer than "that's really weird dude" and "the site's working fine."

[pulsar gulch]

FeelsBadMan..

[marble plover]

does watch time accumulate if you watch a streamer's VODs?

[strong kernel]

@marble plover No.

[marble plover]

ty @strong kernel

[upper idol]

i need some help

[strong kernel]

Check the basket in the corner, there might be some in there. Or, you can ask your question. 😃

[upper idol]

were do i find my jwt token

[nocturne pelican]

@upper idol You can find your JWT token on your account channels page: https://streamelements.com/dashboard/account/channels
(Don't forget to click on "Show Secrets")

[hasty rain]

@serene granite for the custom rotating event list you posted in #widget-share can I change the font for Latest without screwing everything up? My css knowledge is limited.

[upper idol]

id there a way i can copy and pase this

[strong kernel]

There's nothing stopping you from copying and pasting it. That's what it's there for, technically.

[upper idol]

it wont let me

[strong kernel]

We can't sit here teaching you various methods to copy and paste, unfortunately.

[upper idol]

it wont paste in the app

[strong kernel]

@hasty rain First, Hectic only posted the widgets in there, he didn't make them. The author is listed. Second, probably don't ping the author, either, they're European and are likely asleep. Third, yes, you can change the font.

[hasty rain]

Ah alright, my bad. Like I said my css is limited. When I try to make a change it affects the whole thing adversely.

[strong kernel]

@hasty rain ```@import url('https://fonts.googleapis.com/css?family=Font1');
@import url('https://fonts.googleapis.com/css?family=Font2');

p {
color: black;
font-family:"Font1"; /* "Latest" font */
}

span {
color: white;
font-family:"Font2"; /* Event font */
font-weight:bold;
vertical-align: top;
}```

Find the fonts you want at fonts.google.com

[hasty rain]

Thanks, I thought I tried changing just p and it didn't really work if I changed the font to be slightly bigger and bold.

[sterile pelican]

i am having some trouble setting up

[hasty rain]

I got it, thanks. can't have it stay p span{}

[torpid estuary]

@sterile pelican have you checked out the video guides linked in #welcome?

[sterile pelican]

well my question is two parts ? first off i am streaming through remote play on my p4 using obs without a capture card . each time i select activate overlay it take me to the list in which i choose the black gold and then nothing happens after that. what am i doing wrong? or does it only activate once i go live

[lethal violet]

just a quick question for anyone who might know the answer. I'm trying to set the StreamElements bot to show my local time in chat by using an !time command but can't figure out how to do it. the ${Time.TIMEZONE} isn't working

[sterile pelican]

the second question is that since i am using the obs version . is there a way to use the wecam on my laptop. while i stream from my playstation. if so what are the steps?

[celest vortex]

Hey! Does streamlabs work with nightbot or can I only use one of these services as a moderator on my stream?

[torpid estuary]

@celest vortex this is neither streamlabs, nor nightbot. but you can use as many bots/services as you like, even tho we recommend using StreamElements of course.

@sterile pelican you must choose a theme from the themes SE offers you or build your own overlay. then insert said overlay into OBS via browser source. there are video guides explaining this linked for you in the #welcome channel, thus my question if you watched them.

@sterile pelican as for your second question, yes, if you use remote play and add that to your OBS you can use your webcam too for your stream.

@lethal violet you have to specify your timezone as location like found here https://en.wikipedia.org/wiki/List_of_tz_database_time_zones

[lethal violet]

i got it working but the time in wrong

[strong kernel]

What timezone?

[lethal violet]

aest

we have daylight savings where we set our clocks back an hour so there is more daylight at the end of the day (i hate it)

the time here currently is 12:50 showing 1:50

[strong kernel]

Please stop spamming here and be patient.

Just a moment, I'm looking.

Right. Try ${time.Australia/Sydney}

That should do you fine.

[lethal violet]

it's still not accounting for daylight savings, current time for Melbourne Australia is -1hr of time that is shown ( 1:00pm here now but shows 2:00pm) could this be a problem with our daylight savings thing changing our time? as we currently use AEDT. sorry for spamming before I was just adding things as they came to my head.

[strong kernel]

Melbourne is more accurate for your time?

${time.Australia/Melbourne} 😛

[lethal violet]

awesome TY

[quartz geyser]

If I wanted to make a command, for example !wins. Is there anyway I can link that to a stat tracker page so it updates automatically rather than having to do it maunally?

[strong kernel]

Is the count variable not enough?

Or, oh, I think I see what you mean.

I dunno, you'd have to find an API call for it.

[fossil kindle]

Anyone available? 😃

[strong kernel]

https://gph.is/1hkrE28

[fossil kindle]

Lmao

okay so I had someone relink my stream elements to my twitch channel from "the other side" to resync my alerts in the past

are you able to do that?

I forgot who did it but it worked

[strong kernel]

Well, can you describe the issue first?

Might be something else going on.

[fossil kindle]

lol yea

my alerts are showing up late or they wont at all

before my bios wasnt updated and that was the problem then the next time I had a staff member in this discord do something on their side it fixed it immediately

[strong kernel]

Gonna poke and play around a bit.

Delayed alerts is the issue then?

[fossil kindle]

yea pretty much

okay cool

see those are working perfectly all of a sudden

[strong kernel]

Seems to be okay in general, no delay.

But I mean, that's support, right? Nothing works until you ask for help, and then it does.

[fossil kindle]

lol exactly!! love you!! well thanks for the help

[lament blade]

i added an animated overlay to my stream but my alerts dont seem to work

[valid plank]

Same^

[strong kernel]

@valid plank Works fine.

@lament blade What's your Twitch name? Name only, no link.

[lament blade]

Curbeks

[strong kernel]

@lament blade Yours work fine too.

[lament blade]

it does? it doesnt work on streamlabs obs when i tested it

[strong kernel]

Don't use Streamlabs OBS.

They don't like us. And they've blocked our widgets before.

[lament blade]

Oh ok what do i use then

[strong kernel]

Use OBS Studio with our plugin, OBS.Live

[lament blade]

and yeah screw them

[strong kernel]

https://obs.live

[lament blade]

ok thanks ❤

[strong kernel]

No problem.

[valid plank]

You are the greatest admin, I was also using streamlabs obs

[lament blade]

is there way to test my alerts on obs.live

[strong kernel]

In the overlay editor, there's a blue circle with a bell icon in the bottom left. Mouse over it.

There's no standalone functionality for testing in OBS.Live.

[lament blade]

Ok thank you, hope you're having a good day. ❤

[strong kernel]

[abstract token]

hello i am here to ask aquestion about the stream elements channel leaderboard

[strong kernel]

Sure but I gotta ask first, is it "Streams by Q" or is it "Streamsby Q" like "My name is Streamsby." Sounds very British.

[abstract token]

Streams by Q

[strong kernel]

Okay, I'll try my best to hide my slight disappointment. What's up?

[abstract token]

its oki

the all-time cheers is not the same as the all time cheers for my twitch

i have cheerers with over 20k dropped and theyre not showing up on this cheers leaderboard for all time is there a way i can add them to it?

[strong kernel]

I personally don't know the specifics of how that information is pulled and why there might be a discrepancy. The devs should be getting into the office in a few hours if you're willing to wait for an answer.

[ocean venture]

anyone available?

[split stratus]

Me

[ocean venture]

how do i set up music for people in the stream

[split stratus]

Do u mean songrequest?

[ocean venture]

yes

[split stratus]

Ah ok

[ocean venture]

does it automatically play?

[split stratus]

Yes it does

[ocean venture]

i play on ps4 and no capture card

[split stratus]

https://youtu.be/17eUkoZ6eIs

There u go :]

[ocean venture]

that would work with ps4 and no capture card?

[split stratus]

I think yes

[ocean venture]

ok thanks 😗

[split stratus]

Np come back if u need any more help

[ocean venture]

ok

[strong kernel]

Uh, no. If you're streaming from a PS4 you either need to use a capture card or remote play to use anything involving visuals or sounds.

@ocean venture

[split stratus]

Oof i thought i was right and u didn't ;-;

[strong kernel]

Consoles don't have the functionality to support anything even remotely fancy when it comes to streaming. You need to stream through a PC.

[ocean venture]

thanks for trying anyways @split stratus ❤

[split stratus]

Np :3

[ocean venture]

yea consoles are doodoo @strong kernel

[split stratus]

Thats why ill never buy a console

[strong kernel]

Remote play on PS4 is fine and its exclusives are fun. That's why I have one.

[split stratus]

They doo doo

I still dont get why i need to pay like 20 bucks a month on my xbox to play online with my friends

When i can play for free on pc

[ocean venture]

@strong kernel with remote play i can set up song request for chat?

[strong kernel]

With remote play you can do whatever because you're doing everything on your computer.

[split stratus]

Hey nethyr how do i become a helper here i wanna help people with there stream

[strong kernel]

Be active, be helpful... be correct...

[split stratus]

Oki

[strong kernel]

Senpai will notice you if you do a good job.

[split stratus]

Yay!

[strong kernel]

Senpai will also notice you if you do a bad job. I wouldn't recommend that one though.

[ocean venture]

@strong kernel Thanks ❤

[split stratus]

Who is the senpai

[strong kernel]

No problem.

[split stratus]

I wanna be noticed

[strong kernel]

You don't force senpai to notice. Senpai will notice if everything is in place.

[split stratus]

Oki doki :3

Ill be here if anyone needs help

[ocean venture]

@strong kernel would i have to connect the controller to the computer or would it just connect automatically?

[strong kernel]

To the computer.

[ocean venture]

connect it with a usb

[strong kernel]

Whether you use a wire or a wireless sensor.

Fun fact, the plug that connects an Xbox One controller to your computer also conveniently works for PS4 controllers.

That tidbit amused me the other day.

[split stratus]

Keep on streaming mirza u doing great with them 17 followers

Ill be your 18

:]

[abstract token]

okay i understand @strong kernel thanks for answering i went afk didnt know if you replied

[strong kernel]

No problem. I try not to tag often. Them red tags can be triggering.

[abstract token]

oh to me its okay i dont mind

[ocean venture]

how did you find my twitch lol @split stratus

nvm i know

[split stratus]

Your discord profile

I relly hate the person who took the name notleo on twitch ;-;

[ocean venture]

@strong kernel do i have to connect the controller to the pc or else i cant set it up?

[strong kernel]

More like "good luck playing."

[ocean venture]

so i would have to keep it plugged in whilst im playing to play music and the game?

the music would be just for the stream

[strong kernel]

Music, no, that's all your computer.

The game, yeah, you tend to need a controller to play console games.

[split stratus]

You can use your keyboard and mouse too

[strong kernel]

With remote play? I mean may the force be with you on that one.

[split stratus]

Oof

[strong kernel]

I wouldn't want to deal with the logistics of that. Those games were not designed to be controlled like that.

[split stratus]

True

[vast oak]

New to the Discord. Is there a way to get overlays onto a stream from your phone onto twitch

[split stratus]

@vast oak

There isn't a way to actually put the overlys into your stream though your phone

But, there is however a way to create them on your phone and later when you are on your pc you can add them to OBS

Ping me if you need more help

:3

[brittle tulip]

If I filled out a application for the mobile app about how long will it take either to get a activation code or say I can't have one?

[pine hemlock]

Your guess is as good as mine.

[brittle tulip]

[ebon stag]

anyway we can upload videos that are bigger then 30mb?

[zenith widget]

Unfortunately, no.

[split stratus]

If anyone needs any help ping me :33

[alpine plume]

@split stratus Hi!) What should i do if my tipping settings never load? All other pages work nice^^

[split stratus]

Can u be specific

Like wat happens

[split stratus]

Oh

It has that for ever and ever

[alpine plume]

It just dont work. 3 days

[split stratus]

Ummm

I would probably say to reset your pc maybe

Or your wifi

I've never saw this happen before

[alpine plume]

kk, i will try now. I'll back soon.

[split stratus]

Kk

[alpine plume]

P.S. i try other browsers

it same

[split stratus]

If it doesn't work ill call an actual admin

;-;

[nocturne pelican]

@alpine plume If your tipping settings page is white, that would mean a specific cookie is being blocked on the page. Make sure that streamelements-yoink.netlify.com is allowed and not being blocked. In Google Chrome you can check by clicking Secure on the address bar, and going into cookies. You can also access these settings from chrome://settings/content/cookies

[zenith widget]

@alpine plume Also use Chrome, not edge

[split stratus]

;-; i was helping him

Sad

[zenith widget]

Website is best used under Chromium based browser

Well I saw that you suggested something, that is not gonna help 😉

[split stratus]

Oh

Feels bad man

[zenith widget]

Don't feel bad. Its good that we can get more helpers around.

[split stratus]

Yay!

[zenith widget]

I just joined to show the proper fixes

[split stratus]

Im a helper

[zenith widget]

Just remember 1 thing - website is optimized and best used under chrome. If you see a person using something different then Chrome(or chromium based browser), first thing to do is suggest the switch 😉

but most of the time, its ok under Firefox.

[split stratus]

K

[alpine plume]

@zenith widget @split stratus @nocturne pelican thx for help. When i delete all cookies all start works^^

[split stratus]

Np :]

[zenith widget]

Well the bot didn't say to delete cookies

[split stratus]

Big oof

[split stratus]

!cookies

[zenith widget]

It does not say to delete cookies

but w/e it works now

[split stratus]

;-; i wish i could do commands

[zenith widget]

You can't. You need a role for that.

[split stratus]

Ik

[zenith widget]

Like I said. You can help out, but if I notice you struggling/not providing the proper solution i will join in.

[split stratus]

If your tipping settings page is white, that would mean a specific cookie is being blocked on the page. Make sure that streamelements-yoink.netlify.com is allowed and not being blocked. In Google Chrome you can check by clicking Secure on the address bar, and going into cookies. You can also access these settings from chrome://settings/content/cookies

[zenith widget]

All the help is appreciated

[split stratus]

Yoink

I have "role" now

;]]

[split stratus]

Ping me if u need help :]

[lament blade]

Hello I'm Noah/Sploosh_TurtLes

I was wondering if anyone could help me..?

I have been having an issue with Stream Elements

It says I need a code to be able to use the app..? Where do I get the code from..? Please and Thank you..

[nocturne pelican]

@lament blade The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[lament blade]

Thank you..!

[indigo pine]

Does anyone know if /delete support for the twitch chat overlay is coming soon? At the moment it's not removing deleted messages, only timeouts or bans.

[zenith widget]

This is a good question. I'll poke internally

[sonic hazel]

Were i can get a invite for the Controlobs new APP???

[nocturne pelican]

@sonic hazel The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[zenith widget]

wait...controllobs?

what is controlobs?

[dusky summit]

I've got a question (let me know if I'm in the wrong section)

I'm trying to import my Streamlabs alerts etc to Streamelements, and I have installed the plugin needed. Still the "Import now" option doesnt show below StreamLabs. And if I hit "Install" again it simply forwards me to the Chrome app site where it says it's already installed.

[zenith widget]

Its an extension

Rocket icon in the extension bar top right

[sonic hazel]

@zenith widget the new APP then you controle your obs streamelementos... The APP like a control deck

[zenith widget]

make sure you are logged in and have SL dashboard open and SE Dashboard open - click extension and you are done

@sonic hazel We don't have a mobile app that controls OBS.Live. I don't think there are even plans or discussions for that.

[dusky summit]

Appreciated bud, jesus I've searched longer than needed for a solution

[zenith widget]

What you see in the Google Play store is a mobile streaming app @sonic hazel

[sonic hazel]

Watt??? Lol go to the APP store and you find a streamelements app to controle de obs.live

[zenith widget]

???

That on top is our closed beta IRL streaming app for phones

not a control app for OBS.

[split stratus]

Anyone got an extra code :>

[nocturne pelican]

@split stratus The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[split stratus]

I already did that

:]

[zenith widget]

Good. Now wait.

[split stratus]

Oki

[untold crest]

I tried to paste "fckgw rhqq2 yxrkt 8tg6w 2b7q8" as invite code and it didn't work. What am I doing wrong? 😉

[zenith widget]

Try this one: EGTW-ZPWC-62NM-UBCV

[split stratus]

What are the odds me completely spamming keys and it works

[torpid estuary]

At least 1:2

My key was included with my latest purchase of robux

[split stratus]

Ooof

My friend got mad at me cuz i say oof with 2 o's

And its with 3 o's

[zenith widget]

thats a big

[split stratus]

<---- my friend

🔪 <---- me

:]

[dusky summit]

How do I use an imported alertbox in an overlay? When I choose Widget and Alertbox I see no option of importing my Alertbox which is on another overlay

[zenith widget]

Ooh you want to move the alerbox

[dusky summit]

Yeah

[zenith widget]

click on the widget/alertbox

and next to layers on the left side there are 2 white papers with a red dot on them

click - duplicate to another overlay

[dusky summit]

Thanks!

[regal pumice]

Hola gente, soy colombiano me pueden ayudar a ingresar el código en fire stream

Necesito un código de invitación, alguien me lo puede obsequiar?

🤔 👌

[nocturne pelican]

@regal pumice The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[regal pumice]

Thank you

[zenith widget]

👍

[lament blade]

Can i get some help? whenever i try to go to my tipping settings this is what i get

[nocturne pelican]

@lament blade If your tipping settings page is white, that would mean a specific cookie is being blocked on the page. Make sure that streamelements-yoink.netlify.com is allowed and not being blocked. In Google Chrome you can check by clicking Secure on the address bar, and going into cookies. You can also access these settings from chrome://settings/content/cookies

[lament blade]

ahhh ok makes sense lol i know which one it is then

[royal roost]

I using a streaming overlay template from the site, when i switch schene the alerts pops up again, how will i fix that?

[nocturne pelican]

@royal roost Make sure to :ballot_box_with_check: “Shutdown source when not visible” for all browser sources (all OBS scenes). If using studio mode, uncheck “Swap Preview/Output scenes After Transitioning.” Also keep in mind that sound can play from any overlay loaded in the browser (editor or launched). https://i.imgur.com/FegZJQS.png https://i.imgur.com/yY0wcFl.png

[royal roost]

oh so simple. thank you sooo much 😃

[torpid estuary]

[royal roost]

then its 1 new issue i got its take up to 0.5 sec before the template showing on my obs.

[torpid estuary]

you can preload the scene via studio mode in OBS. the overlays can take a short while to load, since they are a browser source and not local.

[royal roost]

how do to that? 😃

[torpid estuary]

in your OBS on the right hand side, where the buttons for "start stream" etc are located, there is a button called "studio mode". with that you can preload scenes before actually switching to them

[royal roost]

ah ill see if i can get it fixed. atm its take up to 1 sec before the overlay have been loaded.

its still loading slow in studio mode.

[torpid estuary]

if you switch to studio mode you get 2 windows in the preview. let the left window load the overlay completely before switching.

[royal roost]

ye but i have 5-6 scenes.

[dry olive]

is there any way using the widgets to combine the most recent donation/cheer into 1 label? so.. if someone donates me 500 bits, it shows as the most recent tip.. and then if someone donates say $5, that takes it place as the most recent tip and vice versa?

[royal roost]

this fix it only for that scene i have in the left window

[torpid estuary]

@royal roost whatever scene you click on will be preloaded on the left.

@dry olive you would have to make a custom widget for that.

[zenith widget]

@dry olive There is an event rotator in #widget-share

[dry olive]

oooo, i'll take a look at that

thanks @torpid estuary and @zenith widget

[torpid estuary]

[royal roost]

if i open stream in starting soon scene its will only be the starting soon in the left window, it dosent change it on the left preview window

[torpid estuary]

left window is the preview, right window is whats showing on stream. if you click on transition, you load the preview screen to the right, thus showing it.

but this is all OBS usage, if you have any further questions regarding this, i would have to tell you to go to the OBS discord and ask them.

!obshelp

[nocturne pelican]

For the best OBS support, please join their discord where OBS devs and support volunteers are available all the time discord.gg/obsproject

[royal roost]

i think i fixed it, but can i make the live window bigger? without making whole obs program in full screen

?

[zenith widget]

Turn off studio mode

[royal roost]

then it will load slow again?

[nocturne pelican]

@royal roost Check out this tutorial for OBS’ studio mode which allows you to preload scenes before transitioning. https://www.youtube.com/watch?v=W8iWsD2Lq3U

[narrow coyote]

you dont want to leave it in studio mode the entire time

[royal roost]

well when i play a game and swap from game scene to maybe webcam scene its take up to 1-2 sec before the overlay loaded without studiomode, with studio mode it changing directly

[narrow coyote]

you enable studio mode, transition, disable studio mode

[jade remnant]

Also check the transition speed

I believe it's in milliseconds

[royal roost]

i have it at 300milliseconds now but why should i put it in like 2 sec? (2000milliseconds) ?

just becouse the alerts replaying after change scenes it should be a easier workaround.

[jade remnant]

The reason it takes a while to load when swapping scenes without studio mode is because it's loading everything up from scratch. When it's in studio mode it can load everything before switching the scenes. The best advice if you don't want to use studio mode us to go through and right click on every overlay you have before you start your stream and click refresh cashe. This is how I get everything to work and update before streaming

[royal roost]

illl try it out and see if its loading faster.

still slow.

will it work better if i use obs live?

[narrow coyote]

No it wont. The overlays are essentially a web page. They need to load. For smooth transitions you use studio mode to preload the scenes. When using studio mode it is not designed to leave active the entire time when you are streaming, only when you want to transition scenes. you can even setup hot keys to control this. Its really not that hard of a concept

[royal roost]

well it there always if i dont press in "shutdown source when not visible" but then the alerts pops up when i switching scenes

but dont worry i found another workaround :))

[jade remnant]

Are the alerts always there in the editor (when you customise it)? It may not have a fade out command (whatever you call it)

[narrow coyote]

yes, when its not shutdown, its always running so it does not need to load, but then it is always running, so if you have alerts, you will get multiple audio

[leaden bramble]

I still cant withdrawl its like yall are holding my money hostage nobodys got back to me in over a few days 🙄

[pine hemlock]

@leaden bramble You've already linked your bank account and withdrawn before?

[nocturne pelican]

@leaden bramble Please connect your Twitch and/or YouTube channel with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w

[weary mist]

@leaden bramble once you connect your account, I will be able to look into it and see what I can find out

[pseudo tapir]

Is there a way to make a !hostme command where if they type it adds them to my auto host?

[weary mist]

first I have heard of this one. There may be a way todo that through the twitch API, but that is something that is not inherintly built in to our system

[zenith wyvern]

Hi, i wanna create a command to remove points (currency of the channel) like the default command "!addpoints"

[weary mist]

@zenith wyvern use a negative value for the !addpoints command

!addpoints Scalper -10000

[zenith wyvern]

%!(EXTRA string=BigBlank_)

that what happen if i do that 😢

[weary mist]

one second, I am jumping into your chat. Go ahead and try again, so I can see it happen

[lament blade]

my media request wont allot me to add more songs and when i try o play on stream it says there is not widget and there is a widget there for it

and when i use the !skip command it says there is no song playing

[nocturne pelican]

@lament blade Please connect your Twitch and/or YouTube channel with Discord by going to ⚙ Settings and then Connections here in Discord. https://streamable.com/eg92w

[lament blade]

there i did it

[weary mist]

ty, I will check out your settings to see what I can find. give me a few minutes

[weary mist]

^^ helping in chat

[young heron]

guys how long does it take to set up the bt

bot

[weary mist]

2 seconds

log into the dashboard, hit join channel

done

[young heron]

as in like to do commands etc

the follower pop up thingy

[weary mist]

are you talking about overlays, or text alerts in chat

if you want a text alert in chat, just go to modules and turn on the chat alerts. If you want overlays, pick a theme, add it toyour collection, then add the browser source to your broadcasting software

[young heron]

how long will it take

[weary mist]

less time than you spent here asking how long it will take

[young heron]

lol

[lament blade]

no dice on that scalper

i refreshed both of them

Hey guys, I have a question. Is there any way I can get the code for StreamElements on mobile. I want to stream some games and the only thing I have is Streamlabs which keeps crashing every 15 minutes

[upper steeple]

Is there any reason that you guys have tts by default to not say repeating letters? Shouldn't there be an option to let it say the repeating letters or not?

I've had to explain to many people why their text to speech "Reeeeee" only says Re or their "@@@@@" only says "at" instead of sounding funny or like a machine gun.

And yes I have "Enable TTS anti spam" turned off in tipping settings. This question is mainly for cheers.

[nocturne pelican]

@lament blade The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[lament blade]

OK thanks a bunch

[analog shuttle]

What is my invite code

Or how do a get one

[elder sorrel]

@analog shuttle No invite code. Check the post above you to sign up. Signing up does not guarantee a code.

[analog shuttle]

Oh thanks alot

[lament blade]

hi

streamelements have touser??

like in nightbot

[weary mist]

@lament blade yes, its $(user) to target a user (also works with $(1)), or $(sender) to always target the sender

[lament blade]

ty

[elder sorrel]

@upper steeple That is a good question that I'm trying to figure out (sadly using a mobile phone making me slower) 😒

[upper steeple]

@elder sorrel its okay, the only way around it that my viewers have found is to put a space in between each repeating symbol or letter. So the TTS will say each one separately.

but someone new isn't going to know that and just wish there was an option for it

[elder sorrel]

Do you have Spam Filters enabled? Like Symbol Protection / Paragraph Protection?

[upper steeple]

nope

and "enable TTS anti-spam" under tipping settings is disabled

of course this is happening on cheers, so i don't know if the tipping settings thing has any effect on cheers

[lament blade]

I can edit timers in chat??

[weary mist]

No

dashboard only

[analog shuttle]

What is my invite code!

[nocturne pelican]

@analog shuttle The StreamElements Mobile IRL streaming app is currently in closed beta.
If you'd like to assist with testing when public beta testing becomes available, please fill out this form: https://goo.gl/forms/3DaiLckKDjeMAeVt2
This does not guarantee you to receive a Code.

[analog shuttle]

!code@tudk

[south sluice]

[analog shuttle]

I cant send my form when im done with it

Someone help me!

!help@Tuck

[torpid estuary]

fill out the form and then you have to wait. maybe you get lucky and are selected to participate in the closed beta.

[tepid knot]

When you any of you guys get done streaming Do you go to your videos to see how many views your video got

[hasty rain]

Is it possible to do an if statement for a command? Like for weather. If location is put it lookup that weather else use Los Angeles

[tepid knot]

Everyone I'm done stream I go to my videos to make sure it shows how many the video got and it always say 0 when I know I got 2 to 3 to 4 views and I think it's is affecting me from becoming affiliate

[hasty rain]

Past Broadcast views are not Stream views

You have to go to your dashboard > stream summary

That'll show the stats for that specific stream

[tepid knot]

I use my Xbox to stream and my phone fore chat some time I bradcat with my phone

[hasty rain]

Okay but on your PC go to your dashboard and check stream summary.

[tepid knot]

I don't have a pc

[hasty rain]

Try using your phone and request desktop mode. Using the mobile twitch apps or site is annoying to do anything.

[tepid knot]

Got to my twitch and click the videos section and see how many views my videos have and you will see what I mean my twitch name is johnnybugatti79

[hasty rain]

The videos section show views on that video. Not of the stream of that video

[torpid estuary]

@hasty rain yes, that is possible. like for weather:
@${customapi.http://twi.exlux.co/weather/${sender}/${{1:|'New York'}}

[lament blade]

Hey can anyone help me with an issue I have been having with my stream elements? I can't get TTS working for donated bits, as well as can't get host notifications to work? Any help would be greatly appreciated! (Anyone who helps me throughout the whole process and gets it working will be rewarded with a choice of : Overwatch, Destiny 2 (Although practically everyone got it for free) Dead rising 4, H1Z1 or Overcooked!)

[pulsar gulch]

Hello guys , any idea how i can solve this chrome problem ?

i tried .. deleting cache / cookies still the same

[lament blade]

Oh and for anyone willing to help me through that up there you can DM me 😃

[split stratus]

@lament blade

I can help

[hasty rain]

@lament blade for bits do you have variations on the bit alerts

[lament blade]

Uhh

Not that I know of

Ill give you both a game since you both messages at the same time if you guys help me 😃

[hasty rain]

I would check if you still have the default variations for bit alerts

[lament blade]

one second ^.^